Community News

Tourism Hub Hits Milestone As Regional Operators Seek Relief From Red Tape

Tourism Hub Hits Milestone As Regional Operators Seek Relief From Red Tape

Just months after its launch, the Government’s Tourism Support Hub has surpassed 100 enquiries, marking an early milestone in its broader plan to reshape the state’s tourism future. Developed under Queensland’s Destination 2045 initiative, the Tourism Support Hub has already drawn strong interest from Regional Tourism Organisations across the state, fielding enquiries spanning business development, agritourism, cultural tourism, national park permits and disaster recovery. Chief Executive Officer of Tourism Whitsundays, Mr Tim Booth, has welcomed the initiative, saying the Tourism Support Hub will make a meaningful difference to how small and regional businesses operate. “It can be quite difficult for small businesses to navigate government processes whilst they are busy running their business that they are passionate about and the whole reason they are working in the tourism space,” he said. “Any tools and ways that the government can assist small businesses navigate permits or applying for grants to grow their businesses is only going to help and we encourage our businesses to take use of this service to minimise time wastage and maximise their time in their business.” Once submitted, each Tourism Support Hub enquiry is paired with a dedicated tourism support officer who offers step-by-step guidance and tailored solutions for more complex issues. Manager of Bowen Tourism and Business, Leanne Abernethy said support from the State Government to assist tourism operators is always appreciated. “The Tourism Hub is a dedicated portal, making it a simple process to contact Government about many issues as well as grant opportunities,” she said. Mr Booth said he has seen firsthand that many small businesses across the Whitsunday Shire are seeking greater support navigating permits and grants, typically managed at a State Government level, with approvals for National Parks and Marine Parks consistently posing a major challenge for operators. “We know the State Government is continuing to work on this [Permits across National Parks and Marine Parks] and this service is one of the ways they are helping businesses navigate this process,” he said. “Having assistance available to maximise businesses across Queensland to be able to apply is beneficial to all regions.” Chief Executive Officer of Whitsundays Chamber of Commerce and Industry, Dr Julia Evans, said there’s a strong, ongoing need for support agencies like the Tourism Support Hub in regional areas. “Regional businesses often operate with fewer resources while navigating complex regulations, workforce challenges, and higher operating costs,” she said. “Support that helps cut through red tape, streamline compliance, and provide access to trusted, high-quality business advice is not just valued — it’s essential. It enables businesses to focus on growth, adapt to changing conditions, and continue contributing to strong, resilient regional economies.” Dr Evans said it is clear local businesses are contending with a mix of immediate pressures and long-standing structural challenges, now increasingly amplified. At a practical level, rising fuel costs and reduced aviation access are impacting visitor numbers, freight and the overall cost of doing business. Beyond these immediate pressures, she noted the challenges closely reflect the broader priorities outlined in the Chamber’s Ten Point Plan. “Businesses continue to navigate red tape and regulatory complexity, which can slow recovery and limit the ability to adapt quickly in changing conditions and delivering service excellence and maintaining a strong visitor experience is becoming more challenging as cost pressures rise, while collaboration across the business community is more important than ever to share knowledge, build capability, and support the next generation of operators,” she said. “In short, the Whitsundays business community is not facing a single issue — they are managing a complex environment where cost pressures, access, workforce, infrastructure, and confidence all intersect. Addressing these challenges requires coordinated action across all levels of government, with a clear focus on regional conditions and opportunities.” Tourism operators can find more information on the Tourism Support Hub at www.qld.gov.au/tourismsupporthub, or contact the team directly on 07 3101 2002 or via email at tourismsupporthub@detsi.qld.gov.au. Whitsundays Island Qld Australia Drone Stock Photo 2297262913 | Shutterstock CAPTION: Whitsunday tourism operators have welcomed the Government’s Tourism Support Hub initiative. Photo source: Shutterstock

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Thinking Big About Our Whitsunday Future

Thinking Big About Our Whitsunday Future

Next week, we bring our region together for one of the most important conversations we have each year — our State of the Region. And this year, the message is simple. We need to think big. The Whitsundays is not standing still. We’re growing and we are growing fast. More people, more visitors, more investment, and more opportunity than we’ve seen in a long time. The question isn’t whether growth is coming. It’s whether we’re ready to make the most of it. That’s exactly what State of the Region is about. On Friday 8 May at the Proserpine Entertainment Centre, we’ll hear from leaders across government, industry and sport. People who understand what it takes to step up, perform under pressure, and seize opportunity. We’ve locked in an outstanding line-up including Dominique Lamb talking about the Brisbane 2032 Olympic opportunity, alongside an Olympic and Paralympic panel featuring Cate Campbell, Cedric Dubler, Al Vinney and Sam Tait. These are people who know what “thinking big” actually looks like and more importantly, what it takes to deliver it. But this isn’t just about hearing from others. It’s about what it means for us. From our infrastructure pipeline and tourism growth, to housing, workforce and investment, we’ll be putting a clear focus on where the Whitsundays is heading and what needs to happen next. Because the opportunities in front of us are real. Brisbane 2032 is not just a Brisbane story. It’s a regional Queensland story and the Whitsundays has a genuine role to play if we position ourselves early and back it in. That means backing local business, backing our young people and backing investment by making smart decisions now that set us up for the long term. This event is about bringing all of that together, business, community and government, and getting on the same page. If you care about where this region is heading, you should be in the room. Because the future of the Whitsundays isn’t something that just happens. It’s something we build together.

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Chamber Column 1st May

Chamber Column 1st May

Home Brewitt is a locally owned home brewing supply store based in Proserpine, proudly servicing the Whitsundays and shipping Queensland-wide. Established in November 2023, the business was created with one clear goal — to build a welcoming space where people can learn, experiment and connect through the craft of brewing. Home Brewitt supplies everything from beginner starter kits to advanced all-grain brewing systems and kegerators. Customers will find a wide range of fresh wort kits, grains, hops, yeast, cider and essences, along with personalised advice and ongoing support. Whether it’s a first brew or a refined competition recipe, we’re here to offer support and supply the quality ingredients and equipment needed for great results. In recent years, more people have turned to home brewing as commercial prices rise and interest in craft-style beer grows. Customers are looking for better quality ingredients, more flavour control and the satisfaction of creating something themselves. Education and community have become just as important as the product — and that’s where Home Brewitt stands out. Like many regional businesses, cost of freight can be challenging. As business owners, our philosophy is simple: listen more than you talk, build relationships rather than just transactions, and never stop learning and adapting. These principles guide how we serve our customers and support our local community. Being part of the local Chamber of Commerce provides valuable connections and opportunities to collaborate with other businesses. Contributed with thanks to the Whitsunday Chamber of Commerce and Industry

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Your Community Bank in Action Across the Whitsundays

Your Community Bank in Action Across the Whitsundays

For the past nine years, your locally owned and operated Community Bank Cannonvale–Proserpine has proudly supported local not-for-profits, sporting clubs and community initiatives – returning more than $264,000 back into the Whitsundays. And we’re only just getting started. 2026 is shaping up to be one of our biggest years yet. From backing major regional events to supporting grassroots groups and school communities, we’re passionate about investing where it matters most – right here at home. If you’ve seen our fully equipped Community BBQ Trailer firing up at weekend events, you’ve already seen that support in action. “Our profit-with-purpose model means the more our community banks with us, the more we can reinvest,” says Community Bank Cannonvale–Proserpine Chairman Mark Henry. “It’s a cycle of support – when you back us, we back you.” Here’s where you’ll see us next We’re proud to support a packed calendar of events across the region, including: Queensland Dirt Track and Track Championships (2–4 May) Show Whitsunday and Cane Exhibit and Awards (19 June) Proserpine Community Markets (July, September, and December) Airlie Beach Triathlon Festival (24–26 July) Great Barrier Reef Festival Arts Exhibition – People’s Choice Award (31 July–3 August) Eco Barge Clean Seas Fundraiser at Flametree Festival (29 August) Whitsunday Business Conference (27 August) Whitsunday Writers Festival (13 September) Whitsunday Trail Fest Kids Beach Bash (13 September) Paul Bowman Carnival – U9s Rugby League (19–20 September) Whitsunday Moto Sport Queensland State Cup (26 September) Whitsunday Junior Rugby Union Viking Cup 10s (1–3 October) Cannonvalley Pony Club 40 Year Celebration Whitsunday Allstars Future Stars Program Fundraiser And that’s alongside our continued, year-round support of the many sporting and community groups that form the heart of our region. Need Funding or the Community BBQ Trailer? Apply Now! Sponsorship applications are now open for local events and initiatives – including bookings for our popular BBQ Community Trailer. With limited funding and high demand, make sure your application shines. Get started by contacting our Board Secretariat at secretary@whitsundaycel.com.au Your Town. Your Bank. Everything You Need. Feel good about where your money goes. Every account, loan or service with us helps build a stronger local community. Visit Branch Manager Amanda and the team at Whitsunday Plaza Cannonvale. We’re open Monday to Friday, 9:30am–4:00pm (closed 1:00–2:00pm) Or call us on (07) 4948 3599 or email cannonvale&proserpinemailbox@bendigoadelaide.com.au Bendigo Bank – The better big bank

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Whitsunday Green

Learning From The Land

July 3, 2025

Why Walking The Paddocks Leads To Smarter Funding

A bright winter’s morning at Mt Ossa set the scene for a recent visit showcasing innovation, resilience, and the power of strong local connections in sustainable agriculture.

It’s about understanding what’s working on the ground and hearing directly from landholders,” said Chris Gogala, Assistant Director in the Sustainable Agriculture Branch from the Department of Agriculture, Fisheries and Forestry (DAFF). Chris, who travelled from Canberra, was joined by Sustainable Agriculture Governance Officer Machaela Naidoo, as part of a broader regional tour to meet stakeholders and observe sustainable agriculture projects in action across North Queensland.

Reef Catchments' Sustainable Agriculture Manager Todd McNeill and Facilitator Kellie Harmsworth hosted the visit, taking the DAFF team to the Mt Ossa property of Ken and Mary Ede, Longmile Mangoes — long-time collaborators with Reef Catchments and strong advocates for sustainable agriculture. The Edes’ farm is primarily focused on mango production but also supports mixed cattle and pasture hens. It's a living example of progressive farming techniques grounded in soil health and practical innovation.

Over the years, Ken and Mary have taken part in several regional workshops, including the Grazing Forum and Soil Symposium, and accessed grant support to trial and implement changes that have helped reduce input costs and boost production, while supporting improvements in soil health and environmental outcomes. A core focus for them has been soil improvement, something they’ve pursued through sustainable farming practices and homemade fish and kelp-based biofertilisers.

“It doesn’t smell great,” Ken joked, “but the results speak for themselves.” Soil testing across the property has shown clear improvements, though Ken is quick to note the variability across the farm's landscape.

“What works in one paddock, or one property might not work in another. That’s why learning and experimenting is so important.”

Chris and Machaela were able to see this firsthand, walking through the Edes’ fertiliser production area, viewing their custom fertiliser spreader, and visiting the mango packing shed where Ken shared insights into the R2E2 mango variety.

“We usually average packing about 10 per box, compared to the industry standard of 12-14,” he said, proudly noting the size and quality of the fruit.

Over a relaxed morning tea on the shady veranda, with views over the garden and cattle fields, Ken shared data from his latest soil tests and spoke candidly about the journey of trial, error, and refinement that has shaped their approach.

Todd McNeill echoed the importance of visits like this.

“Ken and Mary embody what sustainable agriculture is all about. Their willingness to adapt, learn, and share their experience builds resilience in their own operation and inspires others across the region. They’re not just great land managers, they’re terrific advocates for positive change.”

The visit was a powerful reminder of the value of collaboration between government, local organisations like Reef Catchments, and the people who work the land every day. It’s through these shared experiences that ideas grow, solutions take root, and agriculture in the region is better positioned to face future challenges.

A crisp winter morning at Mt Ossa set the backdrop as Reef Catchments and DAFF representatives visited Longmile Mangoes to see sustainable farming in action — highlighting collaboration, innovation, and a shared commitment to soil health and resilience. Photos supplied

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Road Safety In Focus

July 3, 2025

New Police Blitz Rolls Out Across State To Protect Vulnerable Road Users

Queensland Police Service (QPS) is ramping up its presence this school holiday season with the launch of Operation X-Ray Cold Snap, putting officers front and centre to crackdown on dangerous driving and protect vulnerable road users.

The statewide road safety campaign runs until Sunday 13 July, and is focused on saving lives and preventing road trauma by addressing dangerous driving behaviours and reinforcing the Fatal Five safety message.

The operation will include a combination of high-visibility patrols, enforcement responses, and static roadside testing right across the state.

Police will be active on highways, in regional towns, tourist hotspots and back roads. Drivers and riders can expect to see police anywhere and at any time.

This year’s road safety operation places a strong focus on vulnerable road users, including motorcycle and bicycle riders, e-scooter users, and pedestrians such as children, runners and parents with prams.

QPS Road Policing and Regional Support Command, Acting Chief Superintendent Garrath Channells said police will be taking a zero-tolerance approach to poor driving behaviour during the operation.

“One hundred and thirty-six people have tragically lost their lives on Queensland roads this year alone, with many of these fatalities the result of speeding or dangerous driving,” Acting Chief Superintendent Garrath Channells said.

“We are committed to keeping Queenslanders safe and that means holding road users accountable.

“Speeding, driving distracted, impaired or fatigued, or not wearing a seatbelt correctly can all have tragic consequences.

“These behaviours are especially dangerous for those who are most exposed – vulnerable road users.”

The winter school holidays are traditionally one of the busiest periods on Queensland roads, with many families and holidaymakers travelling long distances to and from holiday destinations.

Forensic Crash Unit Acting Senior Sergeant Patricia Brennan said the consequences of poor decisions on the road are devastating and long lasting.

“Some of the most difficult incidents we respond to involve crashes with vulnerable road users,” Acting Senior Sergeant Brennan said.

QPS is reminding all drivers and riders to plan ahead and take regular breaks during long road trips.

“Fatigue severely impairs response times and can have deadly consequences. Please take the time to rest, revive and arrive alive,” Acting Senior Sergeant Brennan said. “Road safety is everyone’s responsibility.

Whether you are driving across the state or just heading down the road, your choices matter.

“By slowing down, staying alert and respecting others on the road, we can all help make Queensland roads safer so everyone returns home at the end of the school holidays.”

The Queensland Police Service is committed to reducing the number of lives lost on our roads.

Data shows that serious crashes can be significantly reduced when drivers recognise and avoid the ‘Fatal Five’ behaviours: speeding, drink and drug driving, not wearing seatbelts, fatigue and distraction.

Queensland Police launch a school holiday blitz targeting dangerous driving to protect vulnerable road users and reduce road deaths. Photo source: Queensland Police Service

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Seven Charges Laid After High-Risk DV Operation In Walkerston

July 3, 2025

A 39-year-old Walkerston man has been charged following an investigation into alleged serious domestic violence offences, including stalking and deprivation of liberty.

The charges stem from a joint operation by officers from the Mackay Whitsundays District Domestic, Family Violence and Vulnerable Persons Unit, supported by the Mackay Tactical Crime Squad.

On June 18, police executed a high-risk search warrant at a Walkerston address, allegedly locating semi-automatic rifles and large-capacity magazines with ammunition.

Acting Inspector Scott Ingram said Mackay Whitsundays officers are committed to investigating serious crimes associated with domestic and family violence.

“The Mackay Whitsundays District is dedicated to supporting victims of domestic violence and taking firm action against offenders,” said Acting Inspector Ingram.

“Everyone has the right to live without fear of domestic and family violence.”

Acting Inspector Ingram said the warrant was one example in which police are disrupting the illegal use of firearms.

“Illegal firearms have no place in our community, and we will continue to target offenders and remove dangerous weapons from the streets.”

A 39-year-old man from Walkerston has been charged with seven offences, including two counts of unlawful possession of a weapon (rifle), and one count each of unlawful stalking, deprivation of liberty, authority required to possess explosives (ammunition), and possess utensils.

He is due to reappear before Mackay Magistrates Court on September 8.

Acting Inspector Ingram emphasised the seriousness of the case and urged community vigilance.

“We always encourage members of the public to report anything they hear about domestic violence, weapons, or drugs. We take allegations like this very seriously,” he said.

“If you have information or concerns, please reach out to Crime Stoppers or your local police station.”

He also highlighted the growing support available for those affected.

“We now have dedicated Vulnerable Persons Units with embedded support staff, safe spaces in our stations, and specialised officers to assist victims of domestic violence,” he said.

“We’re very fortunate in Mackay to have a dedicated DFV unit in place, and we are committed to providing support for victim-survivors, and holding offenders accountable.”

Reference number: QP2500595811

A 39-year-old Walkerston man has been charged with seven offences, including unlawful possession of weapons and deprivation of liberty, following a high-risk police operation targeting serious domestic violence allegations. Photo source: Queensland Police Service

Acting Inspector Scott Ingram. Photo credit: Hannah McNamara

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Santa's On Steel

July 3, 2025

Mackay’s Festive Toy Run Hits The Road

The spirit of giving is roaring into town this winter with the Christmas in July Toy Run on Saturday, 5 July 2025, supporting the Mackay Hospital Foundation.

Bike and car enthusiasts alike are invited to join the festive convoy, with entry being one new, unwrapped toy to brighten the lives of local children in hospital care. The event kicks off from Mackay Harley-Davidson at 9:30am, with a sausage sizzle on hand to fuel participants before the ride departs at 11:00am.

The route winds its way to Kickstart Saloon, General Gordon Hotel, and finishes at the Eton Hotel, where the celebration continues with live music, cold drinks, and a MEGA raffle brimming with generous prizes donated by the community. Raffle tickets will be available throughout the day, with the big draw happening at the Eton Hotel.

If you can’t make it on the day, you can still be part of the giving. A special Christmas tree is set up at Mackay Harley-Davidson, where donations of new toys are gratefully accepted.

Whether you're rolling in on two wheels or four, grab a toy, bring your holiday spirit, and help deliver smiles this July.

Mackay’s Christmas in July Toy Run invites bikers and car lovers to join a festive ride on 5 July, bringing new toys to local kids in hospital and ending with live music, prizes, and community cheer. Photo source: Riders of the Whitsunday Coast QLD

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Sweet Comp For Schools

July 3, 2025

By Joseph Borg, Chairman, CANEGROWERS Mackay

The dust has settled at Mackay Showground for another year, but CANEGROWERS Mackay is already looking ahead to the next Mackay Show, with plans for an excellent new schools competition underway.

It’s called The Sweetest School.

The competition involves schools growing a square metre of cane at school, using clean seed cane supplied by MAPS, and supported by a grower mentor and some education from other industry professionals.

Judging will occur as part of the Mackay Show in 2026, with a trophy and first prize of $750 going to the winning school. There will be monetary prizes for second and third place winners.

The comp is open to both primary and secondary schools, and the mentoring process not only gives the students the benefit of the voice of experience, but also builds connections to the farming community and the way things are actually done.

We are seeking schools to get involved and ready to plant in August this year. We are also recruiting CANEGROWERS members interested in mentoring student groups.

Engaging school students with the practices of sugarcane farming has been a focus point for CANEGROWERS in recent years. Where once many people were connected to farming, or at least learned about it in schools, there has been a shift away from connection to ag in schools, and in the community. Education resource packages and engagement opportunities have been developed in collaboration with The Primary Industries Education Foundation Australia’s (PIEFA), but Sweetest Schools is a hands-on, fun learning experience that links schools and the industry.

The competition has its origins in the Burdekin, where it is a part of the very successful Sweet Days Hot Nights festival. We are genuinely excited to bring this great learning experience to Mackay. Get in touch with us on 4944 2600 or email mackay@canegrowers.com.au.

The Agricultural Shows were for many years a significant event in not only the sugar industry calendar, but all local forms of agriculture and it is exciting to see that all our local show committees are working to bring back this long-held tradition. CANEGROWERS always has and always will support and sponsor the Cane sections, and it was excellent to see the cane sections in Mackay and Pioneer Valley Shows hotly contested, and it should be the same for Sarina Show in August. It is a credit to the organisers who volunteer and take time out from their busy schedule to deliver these events. Well done!

CRUSH UPDATE:
The crush got away to a relatively good start, although we weather spells since the start of June have hampered cane supply on occasion. A strong positive has been an comparatively higher CCS for this time of year, with the season starting at over 11 in both Mackay and Plane Creek milling areas, and trending upwards as the cooler weather takes effect. Cool weather is ideal for growers in harvest: it makes the plant create higher sugar content. Windy, fine conditions should help dry out paddocks.


Remember: Farms are workplaces
The crush is in full swing, and all types of agricultural machinery are on the move. Haulout tractors, harvesters and many other machines are on the move in sidings, on the road network and particularly on farms. And please: don’t use private farm roads and headlands for your off-road playground. When you are out on the roads in farming areas, please take your time when you encounter Haulout vehicles. They are slow: we apologise and thank you for your patience!

Mackay Show Cane sub-committee hard at work rigging entries for judging and display. Photo credit: Kirili Lamb

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Crushing Good Times

July 3, 2025

By Andrew Willcox MP – Federal Member for Dawson, Shadow Assistant Minister for Manufacturing and Sovereign Capabilities

The sugar crush across Dawson is on again, and it’s a timely reminder that cane trains are on the move and caution is needed around level crossings. Please, everyone — stay aware and remain safe on our roads.

As the federal member for Dawson and Shadow Assistant Minister for Manufacturing and Sovereign Capabilities, I am incredibly proud of our local sugar industry. Behind wheat, sugar is Australia’s most exported crop, generating around $2 billion in revenue every year — and a significant portion of that is grown right here in Dawson.

The industry provides a livelihood for thousands, with strong flow-on effects to other parts of our local economy. Our region truly is the sugar capital of Australia.

But our industry is more than just the sweet stuff in our coffees. Sugar is also used to generate electricity and in the production of bio-blended fuels — making it a quiet powerhouse in Australia’s renewable energy future.

In my new portfolio role, I’m keen to share the positive stories emerging from our sugar sector to ensure investment and innovation continue to flow into this region.

Mackay Sugar’s Racecourse Mill is home to a 38-megawatt cogeneration plant that transforms cane byproducts — like bagasse — into renewable electricity. The plant currently supplies about 30 per cent of Mackay’s electricity needs, while also reducing greenhouse gas emissions by roughly 200,000 tonnes annually.

Right next door, the Mackay Renewable Biocommodities Pilot Plant (MRBPP) is pushing the envelope in research and development. Operated through a collaboration between Mackay Sugar and the Queensland University of Technology, the facility is helping demonstrate how sugarcane biomass can be converted into advanced biofuels, green chemicals, and other commercial-grade bioproducts.

Further south, Wilmar’s Plane Creek Mill — already a household name for its sweet treats — is also Australia’s largest sugar-based manufacturer of ethanol. Its ethanol is used in fuel blends, including emerging applications in aviation, adding another layer of value to the humble cane crop.

It’s a future that excites me. The industry is no longer just about farming and milling — it’s now about research, technology, and new frontiers in clean energy and manufacturing. With so much innovation underway, the potential applications of sugar byproducts are expanding dramatically, opening doors to greater investment and regional opportunity.

So next time you stir sugar into your morning cuppa, take a moment to consider the possibilities. You’re not just sweetening your drink — you’re connecting with one of Australia’s most dynamic and forward-looking industries.

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New Chapter Begins For Mackay’s Tip Shop, With Familiar Values At Heart

July 3, 2025

Mackay’s much-loved Tip Shop at Paget is entering a new chapter, with national social enterprise Outlook Australia set to take over operations from August 1.

The transition follows a competitive tender process for management of the Resource Recovery Centre’s Tip Shop and Donation Drop-Off area, with Mackay Regional Council reaffirming its commitment to both sustainability and inclusive employment outcomes.

Mayor Greg Williamson said the facility, known for diverting countless items from landfill and offering locals a second chance at treasure, would remain open during the handover period.

“Council is committed to supporting the growth of our regional economy by prioritising local businesses and organisations when procuring goods and services,” Cr Williamson said.

“Our procurement policy gives additional weighting to local providers, but it also ensures that every contract delivers the best value for ratepayers and the broader community.”

Outlook Australia currently manages more than 30 waste and recycling sites across Central Queensland and brings to Mackay a strong track record in social enterprise. The organisation is a registered charity that creates inclusive employment opportunities, particularly for people living with disability and those experiencing barriers to employment.

Queensland Regional Manager Mitch Crane said Outlook’s mission closely aligned with the Tip Shop’s established legacy.

“Our focus is on creating inclusive jobs while helping the community reduce waste through reuse and repurposing,” Mr Crane said.

“All proceeds from our reuse shops are reinvested back into the communities we support. Mackay has a proud reputation in this space, and we look forward to working alongside locals to develop new initiatives in sustainability.”

Mr Crane said Outlook Australia would soon meet with the current Tip Shop team to ensure a smooth transition. “We’re eager to have genuine conversations about what it means to join Outlook and how we can build on the incredible work that’s already been done.”

That legacy belongs, in large part, to Incredable Ltd — the long-time operators of the Tip Shop and the driving force behind its community impact for more than a decade. Their final day of operation will be 31 July 2025.

In a heartfelt message shared with supporters this week, the Incredable team thanked Mackay for years of support, connection, and shared purpose.

“We’re moving on — but we’re not moving away from what matters,” they wrote. “After years of rescuing items from landfill and helping people find both treasures and purpose, the Incredable Tip Shop and our donation drop-off area are officially closing.”

“But this is not a goodbye. We’re stepping into a new chapter, in a new location, with the same mission: less landfill, more sustainability, and purposeful employment for disadvantaged job seekers.”

The team encouraged locals to stay tuned to their social media pages for updates, hinting at exciting developments to come.

In the meantime, they offered a sincere thank you: “Incredable has become more than a name — it’s become part of people’s lives, and that means everything to us. Let’s keep doing good for people and the planet, together.”

While the name above the door may be changing, the heart of Mackay’s Tip Shop — inclusive employment, environmental responsibility, and a passion for giving second chances — remains very much intact.

Social enterprise group, Outlook will take over operations of the Resource Recovery Centre in Paget.  It will continue to provide employment opportunities to people living with disability or disadvantage. Photo supplied

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Get Turfed

July 3, 2025

The Lawn Legends With Cheeky Charm

There’s turf... and then there’s Get Turfed. And if you’ve ever driven past a pristine Mackay lawn and thought, that grass is greener, chances are Jason and his team had something to do with it.

A farmer at heart and a straight-shooter by trade, Jason has been working the land since he was ten, growing up on a cane farm in Proserpine. In 2002, a chance sighting of a turf truck planted the seed for something new, and from that moment, Get Turfed began to take root.

“We offer the complete package,” Jason says.

“From the first consultation right through to lawn care maintenance and everything in between.”

That includes ground prep, irrigation, chemical application, and even lawn care maintenance plans. And thanks to top-of-the-line equipment and solid supplier relationships, Jason’s team delivers efficient, timely turf installation without compromising quality.

“No project is too big or too small for us. Be it a vast commercial expanse or an intimate residential lawn, we bring equal dedication and expertise to every project we undertake”

Based in Mackay, Get Turfed supplies and delivers premium turf varieties across a wide region – including the Whitsundays, Townsville, Burdekin, the Coalfields, Central Highlands, Rockhampton, the Capricorn Coast, and beyond. The team regularly travels to meet client needs, bringing top-quality turf directly to residential, commercial, and civil sites.

With a professional community minded team, Get Turfed caters to everyone – from first-home buyers to retirees, patch-up jobs to large-scale civil projects. And it’s not just about lawns – it’s about the people.

“We take pride in what we do. We want every customer to walk away happy.

“If you’re not happy, we’re not happy… it’s as simple as that.”

Jason’s honest, hardworking approach comes with a side of humour and a generous helping of community spirit. He’s the kind of guy who’ll lay your lawn one day and jump on stage the next – like when he took part in the Mackay Hospital Foundation’s Dancing With Heart to help raise funds for local health services.

“We sponsor local sports and community groups and charities, we donate time and equipment... and we really try to help wherever we can,” he says.

From the newest Seaforth Esplanade Waterpark, Finch Hatton Mountain Bike track to the River Street redevelopment, Jason’s proudest moments often come when he stands back and sees bare ground transformed into green, functional spaces for families, kids, and communities to enjoy.

“This job is hard work, but it’s so rewarding.

“You just have to take your time, do it right, and let the results speak for themselves.”

And when he’s not on the tools? You’ll find him at the gym, cheering on local sporting clubs that he sponsors, or hanging out with his cheeky granddaughter – and probably cracking a joke.

Embracing green, lawn legend, local larrikin, and all-round good bloke, Jason Barrett is the real deal.

When your yard needs a fresh start, trust Get Turfed to bring the green back to your scene.

www.getturfed.com.au

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NAIDOC Week To Celebrate Culture, Legacy And Community

July 3, 2025

Mackay will once again honour the stories, traditions and future of First Nations people with a vibrant week of NAIDOC celebrations, beginning with a community flag-raising ceremony on Monday, July 7.

Hosted by Mackay Regional Council, the free event will take place at 10am in the Civic Precinct and marks the official start of NAIDOC Week 2025 in the region. The morning will feature traditional dance performances, guest speakers and the return of the First Nations Markets – a celebration of Indigenous culture, creativity and enterprise.

Mayor Greg Williamson said the ceremony was a cornerstone of council’s annual program and a meaningful moment for the wider community.

“This is more than just a flag raising – it’s an expression of respect, pride and unity,” he said.

“It’s a chance for the community to come together, reflect on our shared history, and look ahead to the future we’re building together.”

Performances from the Tchundal Malar Aboriginal Dancers and Mackay Torres Strait Islander Dancers will bring powerful cultural storytelling to life through movement and music. Guest speakers from local First Nations communities are also expected to share personal reflections on this year’s national theme, “The Next Generation: Strength, Vision and Legacy.”

The Civic Precinct grounds will then transform into a lively marketplace, with stalls showcasing traditional arts, handcrafted jewellery, bush products, clothing and cultural food. The First Nations Markets are delivered in partnership with Trading Tracks, a national Indigenous business development program.

Council’s Community Development Officer – Indigenous Liaison, Frank Conway, said NAIDOC Week was an important opportunity to celebrate culture and inspire the next generation.

“This year’s theme honours the past but also looks to our future leaders,” Mr Conway said.

“It’s about recognising the resilience and contributions of Elders while supporting young people to step forward with strength and vision.”

NAIDOC Week will run from July 6 to 13, with a range of events hosted by community organisations, schools and service providers across the region. Highlights include:

Elders Morning Tea – a special event to acknowledge the wisdom, leadership and cultural knowledge of local Elders;

Mr and Miss NAIDOC – a pageant-style event celebrating young people who are active in community and culture;

NAIDOC Youth Fashion Parade – spotlighting Indigenous designers and models in a showcase of identity and creativity;

Art exhibitions, music, storytelling and school-based events held throughout the week.

The celebrations will culminate in the NAIDOC Street Parade and Family Fun Day on Friday, July 11.

Community groups, schools, businesses and individuals will assemble from 9am in Macalister Street for a 10am step-off. The march will conclude at Queens Park around 11am, where festivities will continue with live performances, food stalls, and more than 60 community and cultural displays until 3pm.

The Family Fun Day will include traditional games, weaving workshops, art activities and a community concert featuring local Indigenous musicians.

All events are free and open to the public. The full program is available via the NAIDOC Mackay and District Facebook page.

For more information on council’s involvement in NAIDOC Week or to learn how to participate, visit www.mackay.qld.gov.au.

The Mackay Torres Strait Islander Dancers are one of the groups who proudly share their culture during the NAIDOC Flag Raising Ceremony

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RATES AND REALITY

July 3, 2025

Council's Budget Under The Microscope

Mackay Regional Council has handed down a $454 million “back to basics” budget for 2025–26, positioning it as one of the most restrained in Queensland — but not everyone’s convinced.

With a general rate rise of 4.95 per cent, Council says it’s focused on maintaining core services while managing rising costs. Major projects include a $12.99 million investment in the Northern Beaches Community Hub and nearly $6.5 million for critical water infrastructure. Acting CEO David McKendry says the budget delivers “value for money” and transparency, but for many ratepayers, the pressure is already building.

From rural landholders facing sky-high valuations to developers hit with compounding costs, and residents simply trying to make ends meet, the budget’s promise of affordability is being met with mixed reactions.

As cost-of-living stress intensifies, all eyes will be on whether this budget does what it claims: deliver for today, while preparing for tomorrow.

Council Claims Responsible Budget As Cost Pressures Climb

Mackay Regional Council has handed down what it describes as a “responsible” 2025–26 Budget, featuring a general rates increase of 4.95 per cent — a figure the Mayor says places Mackay among the lowest in Queensland.

The $454 million budget, adopted last week, includes $125.6 million in capital works and a raft of spending aimed at “maintaining the fundamentals” — roads, water, waste and community infrastructure. Mayor Greg Williamson said the modest rise, which equates to an average of $3.82 per week for residential ratepayers, was achieved despite “significant increases” in operating costs.

“We’ve worked hard to keep this increase as low as possible, especially when compared to other Queensland councils,” Cr Williamson said.

But while the percentage rise is indeed comparable with nearby councils, it is worth noting that Isaac Regional Council also settled on a 4.95 per cent general rates increase in its own budget last week. Isaac’s overall increase in rates and charges was slightly higher at 5.17 per cent.

Both councils cited inflationary pressures, staff retention costs, and rising insurance premiums as key challenges — as well as a cut to the State Government’s Waste Levy subsidy, which alone has added $1.1 million to Mackay’s waste collection costs.

In Mackay, Cr Williamson said councillors had worked closely with staff to avoid the more dramatic hikes seen in other parts of the state.

“This provides us the opportunity to avoid the significant increases that some of our counterparts have had to pass on to residents,” he said.

While Council maintains that the rise is among the lowest in Queensland, some ratepayers may be left wondering whether the budget offers enough in return — especially as cost-of-living pressures continue to mount across the region.

Back to basics – with a $125M capital works program

Council has repeatedly referred to this year’s budget as a “back to basics” plan, focused on delivering essential infrastructure and keeping services running reliably.

Acting CEO David McKendry said the budget was built around value for money and transparency.

“We want ratepayers to be able to see exactly where their rates go,” Mr McKendry said.

Of every $100 of Council revenue, the breakdown includes:

$31.40 on depreciation and finance costs

$17.33 on water, sewerage and waste

$13.27 on corporate and IT services

$13.01 on roads, bridges, footpaths and stormwater

$9.26 on community programs and facilities

$7.96 on parks and environment

$4.56 on economic development and planning

$1.91 on local laws and animal management

$0.35 on apprenticeships and training

Infrastructure highlights across the Mackay region

The 2025–26 Budget delivers key infrastructure investment across the region, with capital works projects targeting both maintenance and growth.

Among the largest commitments is $12.99 million for Stage 1B of the Northern Beaches Community Hub. This stage will deliver a new district-level library, flexible community rooms, and an outdoor town square with space for events, markets and performances. The hub is positioned as a central gathering place for one of Mackay’s fastest-growing communities.

Another $5.45 million has been allocated for the replacement of Bells Creek Bridge — an essential upgrade to ensure transport and freight resilience in the region’s western corridor.

Council will also spend:

$5.8 million on pavement rehabilitation across multiple suburbs

$6.45 million on water main upgrades to support reliability and pressure consistency

$3.5 million on upgrades to sewerage infrastructure

$2 million in grants and community funding, supporting local groups and projects

$1.1 million on event and conference attraction, aimed at boosting tourism and economic activity

More than $13.8 million has been budgeted for pensioner concessions and rates discounts, a figure Cr Williamson said reflected Council’s ongoing commitment to supporting older residents.

“This is one of the ways we can ease pressure for people doing it tough while still delivering the services our community relies on,” he said.

The decision to cap Mackay’s general rate rise at 4.95 per cent mirrors the move made by Isaac Regional Council, which last week unveiled its own $153.7 million budget. That plan included $69.8 million in capital projects and emphasised affordability and early payment discounts to ease household pressures.

In both councils’ announcements, the tone was one of caution: acknowledging the rising costs of doing business while seeking to maintain service levels and avoid dramatic price shocks for residents. Mackay’s budget includes several references to long-term planning and a need to be “strategic” in its investments.

“This is a budget that delivers for today while planning for tomorrow,” Mr McKendry said.

But while the language is reassuring, residents watching power bills, grocery prices and mortgage payments rise may remain sceptical. The real test, as always, will be delivery — whether roads are resurfaced on time, drains are cleared before summer storms, and long-promised projects, like the Northern Beaches hub, materialise without delay.

The 2025–26 Community Budget Report and Long-Term Financial Forecast are available on the Mackay Regional Council website.

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Coal Watch Initiative Highlights Scale Of Proposed Coal Expansions In Queensland

July 3, 2025

A new initiative, Coal Watch, has been launched by Lock the Gate Alliance (LTG) and the Queensland Conservation Council (QCC) in response to what the groups describe as a wave of coal mine expansions proposed across Queensland.

Unveiled at an event in Brisbane, the project seeks to provide a central hub for data and community action, tracking the impacts of new and expanded coal projects on the environment, regional water resources, and climate. The launch event drew attendees from across the state, signalling growing public interest in the cumulative effects of resource development.

According to Coal Watch’s findings, there are currently 28 coal mine expansions proposed across Queensland. If approved, Coal Watch sais the projects would:

Add more than 14 billion tonnes of carbon pollution to the atmosphere – equivalent to over 30 times Australia’s total annual domestic emissions, clear at least 10,600 hectares of koala habitat and use more than 3.7 trillion litres of water – equivalent to 22 years’ worth of household water use in Brisbane.

Lock the Gate’s Queensland Coordinator, Maggie Mckeown, said the data underscores the need for a broader public conversation about the direction of energy and development policy in the state.

“Queensland communities are already paying the price for climate change – whether it’s rising food and insurance costs or the toll from repeated floods and disasters,” she said.

“And yet, we’re now staring down proposals that would see more than 14 billion tonnes of pollution added to an already overheating atmosphere.”

Ms Mckeown also pointed to the impact on regional water sources and wildlife: “These expansions would clear over 10,000 hectares of critical koala habitat and draw down billions of litres from water systems that farmers and regional towns depend on.”

Much of this expansion is being driven by large multinational mining firms, including BHP, which Coal Watch says is proposing to extract an additional 1.5 billion tonnes of coal—adding more than 4 billion tonnes of emissions.

Queensland Conservation Council’s Coal and Gas Campaigner, Charlie Cox, said the new platform aims to help Queenslanders understand what’s being proposed and where.

“Coal Watch is about shining a light on the scale and impact of these projects,” Mr Cox said. “It’s a tool for anyone who wants to take action or simply understand what’s being planned in their area.”

He said the platform provides accessible data on project locations, estimated emissions, and potential environmental effects, and will support local groups and residents in their engagement with the planning system.

“There’s a strong and growing community of people across Queensland who are calling for a smarter, fairer, and more sustainable future.

“While we’ve seen rhetoric from political leaders suggesting coal can somehow be ‘environmentally sustainable’, Queenslanders know the difference between spin and reality.”

More information and full details of the 28 proposed projects can be found at https://www.lockthegate.org.au/coal_watch and on the QCC website.

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Home Building Set To Rebound – But Structural Challenges Persist

July 3, 2025

Australia’s home building sector is tipped to rebound over the next few years, with strong migration, low unemployment and interest rate cuts fuelling demand. But long-term hurdles continue to challenge the national housing supply, according to the Housing Industry Association (HIA).

HIA Chief Economist Tim Reardon said the sector is showing signs of recovery, particularly in detached housing, after a period of subdued activity.

“We expect new home commencements to increase steadily through the second half of the decade,” he said. “Detached housing will lead the way, peaking in 2027, with apartment construction following more gradually.”

Detached housing commencements rose by 7 per cent in 2024 and are forecast to hit a peak of 120,910 starts by 2027, before tapering off due to land and cost pressures. Apartment construction, which hit a 13-year low in 2024, is expected to climb from 60,940 starts to more than 100,000 by 2029, helped by easing constraints, population growth and Olympic-driven investment in Brisbane.

Despite this positive outlook, the HIA warns Australia will still fall short of the federal target of 1.2 million new homes over five years. Land shortages, complex planning rules and punitive state taxes continue to hamper supply.

“The only way to close the growing gap between supply and demand is through meaningful reform—particularly at the state level,” Mr Reardon said.

He called for urgent action to unlock land, streamline planning and reduce costs, warning that without structural reform, affordability, economic opportunity and living standards will continue to erode for future generations.

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Winners To Be Announced In Prestigious Libris Art Awards

July 3, 2025

Prepare to be captivated as the prestigious Libris Awards 2025: The Australian Artists Book Prize is launched at Artspace Mackay after a three-year hiatus!

This highly anticipated event brings together the finest works by leading and emerging artists’ book makers from across Australia.

The shortlisted entrants in the Libris Awards will be exhibited at Artspace from July 5 to September 14, with the winners announced at a special exhibition opening event on July 5.

Mayor Greg Williamson said the exhibition was a unique opportunity to see some outstanding artwork from a diverse range of artists.

“The artists have explored different themes through their books, including the ongoing impacts of climate change, identity and belonging, the search for connection and intimacy, and political issues,” Mayor Williamson said.

“I encourage everyone to head to Artspace Mackay and view these stunning works, as well as the works of two other new exhibitions open at the gallery,” he said.

With support from major sponsor Daly Bay, prize money has increased across all categories and, thanks to a partnership with the Queensland College of Art and Design’s Cobalt Editions, Artspace will also host the 2025 abbe Conference and Artists Book Fair.

This two-day conference, on July 4 and 5, brings together practising artists, postgraduate students and professionals in the field to present papers examining two distinct themes – ‘Contemporary Artists Book Practice’ and ‘Mapping Australia’s Artists Book Histories: A Group Effort’.

The Artists Book Fair is an opportunity for artists, designers and makers to showcase their artists’ book and printmaking practice to gallery professionals, academics, artist peers and collectors.

In conjunction with the Libris Awards, Artspace Mackay will host a range of programs and events, including bookbinding workshops and demonstrations at the Moveable Type Studio.

Other new exhibitions launching at Artspace Mackay include:

Neil Binnie: Architectonics and Observations, June 28 to September 14, Foundation Gallery
Townsville-based artist Neil Binnie presents a new series of collages, small-scale paintings and drawings inspired by his time in Mackay. Binnie’s exhibition, Architectonics and Observations, deconstructs the architectural elements of Mackay, particularly its Art Deco style, to reveal the minimalistic beauty of geometric and spatial forms in our urban landscape.

Karike Ashworth: Home, July 5 to September 14, The Foyer Gallery
Following her two-week residency at Artspace Mackay in February, Brisbane-based artist Karike Ashworth returns with Home, an exhibition co-curated with Artspace Mackay. This exhibition explores the concept of the domestic space and features Ashworth’s new work, Domestic Topography. The exhibition includes carefully selected pieces from the gallery’s permanent collection to facilitate dialogue about violence in the home, the home as safe/unsafe, and who gets to be safe in the home.

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Savour The Flavours Of Southeast Asia

July 3, 2025

At Tropical Phoenix Garden Restaurant

Whether it’s a lively family gathering or a memorable office celebration, Tropical Phoenix Garden Restaurant on River Street offers an excellent dining experience that will satisfy every craving. Specialising in authentic Thai, Chinese, and Malaysian cuisine, the restaurant is led by a talented chef from China’s Canton region, ensuring every dish bursts with genuine flavour and tradition.

Open seven days a week, Tropical Phoenix Garden caters to all dining preferences with indoor and outdoor seating, takeaway, and convenient home delivery services. After a busy Sunday Funday or a hectic workweek, customers can simply relax and let the kitchen handle dinner with fresh, hot meals delivered straight to the doorstep or ready for pick-up.

Signature dishes showcase the rich culinary heritage of Southeast Asia, from the comforting slow-cooked Beef Massaman Curry, with tender beef simmered in creamy coconut and warm spices, to the crowd-pleasing Crispy Pork Belly – it’s perfect for game nights or any occasion that calls for a little indulgence. Fans of seafood will appreciate the salt and pepper prawns, while the curry duck and sizzling crispy steak round out the diverse menu.

Health-conscious diners aren’t left behind, with keto- and low-carb-friendly options such as wok-fried green beans, garlic chicken with fresh vegetables, and the combination omelette (ask for no sauce). These dishes deliver nutrition without compromising on taste.

Tropical Phoenix Garden is open for lunch from 11am to 1:45pm and dinner from 5pm to 8:45pm. To make dining even easier, customers can order online for takeaway or home delivery via the restaurant’s website.

For a delicious escape into authentic Asian flavours, visit Tropical Phoenix Garden Restaurant at 24 River Street, Mackay, or call (07) 4957 8218 to place your order today.

Book your table today and experience the true taste of Vietnam. Photo source: Flavours of Vietnam

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A Sweet Spot For Parents And Little Cookie Monsters

July 3, 2025

Laffos Cookies is fast becoming a favourite stop for families seeking a delicious way to take a break. Located just up from the Target entrance and beside Caneland Central’s new playground, Laffos Cookies offers the perfect spot to recharge while the kids enjoy some playtime.

Freshly baked daily, each 125g cookie is packed with real ingredients—no nasties, just good old-fashioned indulgence. Parents can sip on a smooth, locally roasted Primal Coffee while keeping an eye on little ones enjoying the play space just outside.

There are gluten-free and vegan cookie options available every day, making Laffos Cookies a welcoming treat spot for everyone. Whether it’s a break between errands, a moment to pause with family, or simply the perfect excuse for something sweet, this convenient and cosy nook offers the ideal blend of practicality and pleasure.

For a fuss-free family outing with a side of indulgence, drop by Laffos Cookies and enjoy a treat worth savouring.

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