Independently Owned, Locally Grown, Community Loved
OPINION PIECE from the office of Federal Member for Dawson Andrew Willcox There is no question that immigration into Australia is out of control. The government’s numbers are too high, and standards are too low. A sustainable migration program must consider our capacity to provide housing, healthcare, infrastructure and the essential services everyone relies on, and Australians must come first. But Labor’s decision to target Working Holiday Makers Visa holders is not the answer. These people filling vital gaps in our workforce are not the cause of Australia’s housing crisis. In many cases, they are living in accommodation provided by the very businesses that employ them. The National Farmers’ Federation has made the point that Working Holiday Makers generally stay in hostels, caravan parks or purpose-built on-farm accommodation. Resorts usually have on-site staff quarters. They are not the source of Australia’s housing shortage. So why is Labor making it harder for them to come here, when these workers fill genuine jobs that regional Australia holds? Working Holiday Makers fill approximately one in seven farm jobs nationally and are particularly important during peak agricultural periods, which for Dawson, it is right now! Farmers rely on these workers to plant, pick, pack and harvest the produce that ends up on Australian supermarket shelves. Having run one of Australia’s largest tomato farms, at times Working Holiday Makers made up more than 50 per cent of my workforce. Without them, much of our crop simply would not have been picked in time and rotted in the paddock. Some may say, why not employ the Australians who don’t have a job and are on “the dole”? Can I say, this does not work. Most farmers will employ Aussies over travelling backpackers, but many either don’t want to do the work or don’t turn up after the first day. Who picks the fruit or veggies then? Farmers are already warning that visa delays are leaving them without workers. The NFF says approvals that once took days are now facing processing times of up to three months, and this time frame can be the difference between harvesting a crop or losing it. That should concern every Australian already feeling the pressure at the supermarket checkout. The same problem is playing out in tourism. Across Dawson, Working Holiday Makers are an important part of the workforce supporting tourism and hospitality, particularly in the Whitsundays. They help fill shifts, work in hotels and restaurants, support tour operators and keep businesses running through their busiest periods. They also contribute to the local economy. They spend money on food, fuel, attractions and tours, supporting the small businesses that depend on a strong visitor economy. That is why tourism and business leaders across North Queensland are raising the alarm. They understand what happens when a regional business cannot get enough staff: opening hours are reduced, and services are cut, creating a downward spiral. We do need to reduce migration to sustainable levels. We need stronger integrity measures, and we need to crack down on rorts. But responsible migration policy means understanding which parts of the system are creating pressure and which parts are helping Australia function. Working Holiday Makers are not the problem. They are part of the workforce solution for regional. Australia. People have had a gutful of watching their standard of living go backwards. Groceries, fuel, housing and everyday expenses are already putting enormous pressure on families. The last thing Australians need is another reckless policy that makes it harder to produce food, harder to run regional businesses and harder for tourism operators to find the workers they need.
Read the full storySomeone sold a house in Sydney last week for $9 million less than they bought it for four or five years ago. The sellers had bought the property in Sydney’s eastern suburbs for $29 million and sold it for $20 million in a sale forced by their bank. I imagine the sellers are a little disappointed by the government’s decisions on negative gearing and capital gains tax and feeling pretty hurt by the increased interest rates. Australia’s interest rates are on the rise and are now sitting at levels not seen since 2011. Increased cost of living is hurting people around the country and interest rates are playing into that. But the impact of interest rates is not felt evenly around the country. The far-higher property prices mean people in the major cities suffer much more than regional areas with the rates increase. That is certainly not to say people in Mackay are unaffected by the cost of living; it’s just that the impact of interest rates increase on a $400,000 mortgage is much less than the impact on a $1m mortgage. There are other Mackay-specific factors that are in play when discussing the current housing market. The big factor is the role of coal in our economy. Most of the coal extracted and exported from our region is coking coal, which is used to make steel. The price of coking coal is around $280 a tonne, which is about 50 per cent up. Good activity in the coal market translates to good news for the Mackay economy, as it is an economic engine that other cities and regions just don’t have. Good activity in Bowen Basin flows throughout the Mackay economy; Paget workshops, transport, suppliers and related businesses all benefit. But so do other, non-mining-related businesses as they benefit from the general confidence and spending that goes on. The strong mining activity also means mines need to keep their staff levels up and that means more people moving to Mackay. Of course, Mackay is much more than a coal mining town but if the coal sector is going well those other areas definitely benefit. It is a confidence boost for Mackay people looking to get into the housing market and those wanting to upgrade or downsize. It also means continuing strong demand from people wanting to rent a property and it will be interesting to see what sort of activity that creates from investors. Investors have walked away from the big-city markets because they can no longer use negative gearing on established properties that do not have a sufficient yield to be positively geared. Negative gearing has never been a big thing in Mackay because our prices are lower and rental returns continue to be strong so many investors have a positively geared property. Around the country everyone is nervous about the state of play and the probability of more interest rate rises. But strong coal prices and an economy that is performing well mean Mackay might just be presenting an opportunity for buyers and sellers that doesn’t exist in other parts. I remember when national confidence was flying high and Mackay prices were going up significantly that many buyers were saying “I wish we had bought a while ago when the market wasn’t so hot”. I’m not armed with a crystal ball so I’m not here to tell you what is going to happen but I suspect there is a very good buying window right now for those looking for an opportunity.
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A local Mackay and Sarina based model has created a dress out of newspapers, including Mackay Life, for her upcoming pageant, representing her region and hometown on the runway as she vies for Miss Diamond International in Brisbane. Zoe Place will be competing this weekend in the three-day event, beginning this Friday 2nd October and ending on Sunday 4th October. The young model spent around a month creating her eco-fashion outfit, using old newspapers as the main material and transforming them into a bodice, skirt and flowers. Red elements were also incorporated into the design to give the dress a bold and glamorous pageant feel. Zoe said, “The entire concept was really about taking something that would normally be thrown away and turning it into something beautiful and meaningful.” Her eco-fashion creation will form part of a busy weekend in Brisbane, with the Miss Diamond International event including photo shoots, interviews, an eco-fashion show and the final pageant. Zoe has been preparing for the event by practising her strut and walking, preparing for interviews and getting comfortable in the different outfits she will wear throughout the weekend. Alongside her love of modelling, pageantry has also provided Zoe with a platform to raise awareness about causes close to her heart, including mental health, while fundraising for Beyond Blue. “Pageantry has given me more of a platform to combine my love for modelling with something that is really important to me.” “When I first started, I was more nervous about putting myself out there and worried about what others would think about me – but I’ve changed a lot through my journey in pageantry.” “Pageantry has also taught me that it’s not about how you look on stage. It’s about the person you are when you step off it.” “Every woman has their own unique journey and that journey is something we should all be really proud of.” “To me, it represents confidence, empowerment, kindness, and using your voice to make a difference.” Zoe said she was looking forward to meeting the other contestants, making new connections and creating memories. “I’m definitely looking forward to meeting all the new contestants and making new connections and creating memories that I will carry with me for a lifetime.” While Zoe hopes to eventually move to the city, her sights are set even further afield, with a dream of one day walking in New York Fashion Week. Mackay and Sarina local Zoe Place has created an eco-fashion dress from recycled newspapers, including Mackay Life, ahead of her Miss Diamond International pageant in Brisbane. Photos supplied
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Trends, reels and the endless cycle of always wanting more has quietly bombarded the minds of countless social media users of all ages, but one former Mackay local has made it her mission to help others understand the effects of social media and find practical ways to break free from online addiction. Alexis Zahner is in Mackay over the next week to teach upcoming generations about social media and the effects it can have on the mind, particularly on identity, self-discovery, as well as the marketing strategies that get viewers hooked and influence their decisions. It is something Alexis knows first-hand can be a useful tool, but also a great disruption to authenticity and the world as we see and experience it. Alexis will hold a free meet and greet and book launch today, Friday 2nd October, at 5.30pm at the Mackay Surf Lifesaving Club, where she will give a talk and answer questions relating to her debut book, Real: Reconnecting to Yourself in a World of Likes and Lies. A former Mackay girl, Alexis spent the past 15 years working across business psychology, marketing and media, with her interest in social media influence beginning during her university studies at James Cook University in Townsville. Her own experience as a social media user, travel blogger and influencer eventually led her to question how much of her identity, decisions and values were being shaped by what she saw online. “The tipping point came for me about 3 years ago when I had this feeling that I couldn't separate influence from my own personal decision making,” she said. “I couldn't separate my own likes, dislikes, values, relationships from what I was being exposed to and being influenced by online.” “I found that I needed to take some time away from social media to recalibrate what was important to me and sort of reconnect and come back to myself.” Alexis said she understood the feeling of questioning who you are outside of social media. “I know what it feels like to live a life under the influence of social media and have that existential crisis of thinking to yourself, who am I? What do I like? What's the kind of life I want to live? and struggling to separate myself from influence.” Alexis is particularly passionate about reaching teenagers, who she says are in an important stage of identity development, and will share this message with Mackay high school students during her upcoming school talks. “Teenagers are really easily influenced by social media. So it's a really important age where we start educating them – not just on the mental health repercussions of things like social media and how it shortens their attention span, but how it actually influences who they become.” “If you're asking yourself these questions, it's not your fault. Social media is actually geared to create this impact on you.” Alexis encourages people of all ages to “start expanding beyond what you see on the platform.” “Dare to indulge in the things that you've always been curious about or things you used to love,” she said. “Don't be afraid to put the phone down to let yourself be curious and have fun.” What: Alexis Zahner's 'Real' Book launch When: 5.30pm Friday 2nd October 2026 Where: Mackay Surf Lifesaving Club Former Mackay local and author Alexis Zahner is returning home to share her experiences with social media and her debut book, Real. Photo supplied
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Tanya Taylor’s career with Hugh Reilly Real Estate began in 1991, straight out of high school, with a six-month TAFE course under her belt and a receptionist role that would become the start of a lifelong journey. What began as a job she needed, turned into a three-decade career, during which Tanya has worn many hats – such as Sales Admin, Leasing Co-ordinator, Trust Account Administrator and Office Manager – and is now recognised as the backbone of the business.
For Tanya, it’s the people who have kept her loyal.
“I love who I work with… they’re all family to me,” she says.
The family-friendly culture at Hugh Reilly allowed her to raise her own children while staying active in the business; her kids even spent time in the office growing up, with both working briefly for the agency themselves.
Tanya has been part of Hugh Reilly Real Estate through decades of milestones, from the 50th and 60th celebrations, to the 70th, and now the 80th. She’s cherished personal memories alongside professional ones, from supporting colleagues through motherhood to sharing joyful office moments.
Outside of work, Tanya embraces life with the same dedication and calm she brings to the office. She enjoys hockey, camping, and spending time with her family. Friendly, dependable, and endlessly helpful, Tanya is a cornerstone of Hugh Reilly Real Estate.
Mackay Regional councillors warmly welcome our new CEO.
Gerard Carylon returned to Mackay Regional Council late last month, taking on the position of CEO. During a meeting with councillors, he was very candid about his desire to improve the relationship between the elected body of councillors and council staff, with a focus on delivering the objectives in our Corporate Plan. This includes allocating funding for each year of the plan. Mr Carlyon also outlined how he’d like to interact with the elected councillors and the vision he has for the next six months.
I believe all councillors were positively impressed by the new CEO's approach and look forward to a positive difference for Mackay under his leadership. I for one had the opportunity for a one-on-one meeting with the new CEO at the end of his first week on the job after having shared his company at the Council Connect – Let’s Chat session in the Pioneer Valley last Wednesday. We visited several sites of significance from Walkerston, Marian, Mirani, Dows Creek, Finch Hatton and Eungella, meeting with people to take in feedback on council work and projects as well as answering questions along the way.
Drainage maintenance prior to the wet season an important step in being Disaster Read
The urban footprint of Mackay is essentially spread over a largely flat flood plain, which has had several brushes with major floods. Significant investments have been made over the years to protect public and private assets and our community. It’s been good to see drain maintenance works being carried out in some of the key residential, commercial and industrial areas of Mackay. I look forward to seeing this work continuing to give our drainage outlets the best flow capacity to cope with the rainfall events we know and have experienced as recently as earlier this year.
Let’s Chat – Council Connect
There are several upcoming sessions across the region, including Seaforth, Mirani and Bloomsbury. To find out more details and book an informal one-on-one chat with a council representative, please search ‘Let’s Chat – Council Connect’ in your preferred search engine.
Experience what coastal living is all about at Tunes in the Dunes — the final event for 2025!
This FREE event is perfect for families, friends, and individuals wanting to relax and reconnect. Live music, gorgeous ocean views, and picnics under a canopy of fairy lights create an enchanting outdoor atmosphere, not to be missed!
Join us oceanside on Saturday, 18th October at Dunes Harbour Beach. Pack your favourite snacks, drinks, picnic rug, and settle in from 4pm to 7pm for a laid-back afternoon in good company.
Local singer-songwriter, Hannah Roberts, will entertain the crowd with a range of acoustic songs we all know and love. Her beautiful voice and guitar skills will have the little ones up and dancing, a perfect snapshot of this wholesome afternoon.
Tunes in the Dunes brings people together in the best way possible - through shared joy.
Come along and discover the Dunes for yourself and the growing community that makes this area so special.
Proudly supported by Urbex, this event reflects their commitment to building welcoming, connected neighbourhoods.
Spots are limited, so head to www.dunesharbourbeach.com.au to reserve yours today!
For decades, irrigation was a critical tool for farmers striving to boost yields and weather the region’s subtropical climate. Mackay enjoys a relatively high annual rainfall; however, the timing and distribution of rain can be unpredictable. Extended dry spells or inconsistent rainfall can stress crops, reducing yields and affecting sugar content.
Recent years have seen a noticeable decline in the use of irrigation on sugarcane land throughout Mackay. This shift is the result of a complex interplay between economic pressures, low industry confidence, and environmental considerations. The cost of water has risen steadily, however, electricity prices which are closely linked to the operation of irrigation pumps, have soared over the last decade. The primary reason for this increase is increased government regulation and profit-taking, including the national spot price from the Australian Energy Regulator.
To help counter this, growers have heavily invested in modern low pressure irrigation systems, such as centre pivots, lateral move irrigators and drip lines as well as solar power. Precision agriculture technologies are also making a difference by helping growers make informed decisions about when and how much to irrigate. By targeting water use more efficiently, farmers can try to maintain yields while reducing overall water consumption by maintaining optimal soil moisture levels, promoting steady cane growth and maximising the photosynthesis process, which is vital for increased yield.
Research indicates that irrigated cane can produce up to 30–40% higher yields compared to rain-fed crops. This uplift is significant, translating to millions of extra dollars for the local economy each harvest season. Furthermore, irrigation helps ensure uniform crop maturity. This consistency is crucial for efficient harvesting and milling operations, growers can also better manage fertiliser application, weed control and pest management, all of which contribute to healthier stands and higher sugar recoveries. While the benefits of irrigation are clear, they do not come without challenges.
To protect the Great Barrier Reef lagoon, which lies just offshore, many Mackay cane growers have adopted best management practices, such as scheduling irrigation based on soil moisture monitoring, using low-pressure irrigation systems to reduce evaporation and electricity use, soil moisture sensors, automated irrigation technology, weather forecasting apps, satellite imagery, and establishing vegetative buffer strips to filter runoff before it reaches creeks and rivers.
The prosperity of Mackay’s sugar industry is closely tied to the region’s broader economic and social health. Green paddocks of cane run from the foot of the ranges to the coast, and this region has one of the largest cane footprints in Queensland, that green abundance a testament to the crop’s importance in the regional economy, supporting thousands of jobs and forming the backbone of the area’s agricultural identity.
Irrigation not only boosts farm incomes but supports a network of contractors, mill workers, transport operators, and businesses reliant on the cane supply chain. In dry years, access to irrigation can mean the difference between financial viability and hardship for many families.
At the same time, water and electricity policy requires ongoing negotiation and cooperation between irrigators, Sunwater, Electricity suppliers and government agencies.
For many in the Mackay community, sugarcane is more than just a crop—it’s a way of life. As the industry evolves, growers, millers, policymakers and the wider community will need to work together to ensure that the region remains both productive and sustainable. The days of water running freely through cane fields may be fading, but that is being replaced by water and energy efficient approaches: the spirit of adaptation and resilience that defines Mackay’s farmers is as strong as ever.
The Government has launched the Empowering Queensland Women (EQW) program, a new grants initiative designed to strengthen women’s economic security and create lasting opportunities across the state.
The program will be delivered across two rounds, with a total of $540,000 in funding available. Round one offers $270,000 in grants, with eligible organisations able to apply for up to $10,000 each. Funding will support projects that focus on financial literacy, training programs, leadership development, networking, and community events aimed at empowering women and girls.
To be eligible, applicants must be an incorporated not-for-profit organisation, an incorporated association, an Indigenous corporation, a Queensland university, or a Queensland local government authority.
Minister for Women and Queensland’s first-ever Minister for Women’s Economic Security, Fiona Simpson, said the grants program was a vital step in helping women break down barriers to participation.
“The Empowering Queensland Women Grants Program focuses on empowering women and girls across Queensland to achieve their full potential by supporting organisations making a real difference in the community,” Minister Simpson said.
“Women in Queensland face unique challenges, particularly in rural and remote areas, and this funding is an opportunity to support crucial initiatives which can help to address these challenges and provide lasting benefits for women and their families.
"The Crisafulli Government is delivering equality and security for women across Queensland back on track after Labor’s decade of decline, with better economic outcomes and real financial security for women and girls.”
National Council of Women of Queensland President Sandy Smith welcomed the initiative, saying it will play a key role in advancing opportunities for women and girls.
"By supporting projects that improve financial literacy, leadership skills and economic security, this program helps to address the systemic barriers that many women and girls face,” Ms Smith said.
“Empowering women strengthens families, builds resilient communities, and drives positive change for all Queenslanders. We strongly encourage organisations to apply and make a lasting impact."
Applications for Round One close on 30 October 2025. Further details, including eligibility criteria and application forms, can be found via the Queensland Office for Women website: https://qldofficeforwomen.smartygrants.com.au/EQW2025
The Queensland Police Service (QPS) is urging all road users to take extra care as October marks the start of Motorcycle Awareness Month.
In just 24 hours alone, two motorcyclists in Queensland tragically lost their lives in separate crashes, bringing the total number of motorcycle fatalities in the state to 46, this year. Riders remain among the most vulnerable road users, with even minor mistakes by others often resulting in life-changing injuries or death.
Inspector Gareth Bosley, of QPS’s Road Policing and Regional Support Command, said the campaign was a timely reminder of the importance of awareness and respect on the road.
“Motorcyclists are not protected by the safety features that many drivers take for granted. A moment of inattention at an intersection or while changing lanes can have devastating consequences for a rider and their loved ones,” Inspector Bosley said.
“Road safety is about mutual respect. Riders, drivers, cyclists and pedestrians all want to get home safely. We encourage motorcyclists to wear the right protective gear, ride to conditions, obey the road rules and stay visible. At the same time, we ask drivers to actively check their blind spots, allow space when passing and be patient.”
QPS officers will continue working with riders across the state throughout October to promote safe practices and highlight the dangers of the ‘Fatal Five’ behaviours: speeding, drink and drug driving, not wearing seatbelts, fatigue and distraction.
“Every life lost or changed forever on our roads affects families, friends and communities.
Motorcycle Awareness Month is a chance for us all to reflect on how we can play a role in making our roads safer,” Inspector Bosley said.
“Look twice for motorcycles. A few extra seconds can save a life.”
Cyclones, bushfires and floods can hit with little warning, which is why Mackay Regional Council is urging residents to take steps to be prepared.
This year’s Disaster Ready Saturday has doubled in size, with a new event being introduced in Sarina alongside the long-running Mackay program.
The Mackay event will run on Saturday, the 11th of October, from 9am to 1pm at Caneland Central, outside Peter Alexander. A week later, Sarina residents will have their turn when the event comes to Sarina Beach Shopping Centre, outside IGA, on Saturday, the 18th of October, also from 9am to 1pm.
Both events will feature a wide range of emergency services and community organisations, free emergency information bags, and the chance to enter the draw to win a Honda generator valued at more than $2300, thanks to Mackay Outdoor Power Centre.
Chair of the Local Disaster Management Group (LDMG), Mayor Greg Williamson, said he was pleased to see the initiative expand into Sarina.
“These events are all about giving residents the opportunity to speak directly with council’s Emergency Management Team and members of the LDMG, gather vital preparedness tips and learn how to protect their families and homes,” Mayor Williamson said.
“Over the last decade, Mackay has faced multiple natural disasters – from Cyclone Debbie in 2017 to severe flooding and bushfires in more recent years.
“These events remind us that being prepared isn’t optional – it’s essential.
“That means knowing when to go, where to go, what to take and how to stay informed.
“Disaster Ready Saturday is a great opportunity to get informed, learn how to pack an emergency kit and take those first steps towards preparedness.”
The Mackay event will host representatives from Maritime Safety Queensland, State Emergency Service, Queensland Fire Department, Queensland Ambulance Service, Queensland Police Service, Sunwater, Australian Red Cross, Ergon Energy, NBN Co, as well as council’s Emergency Management and Flood Modelling Teams.
Meanwhile, the Sarina event will include the State Emergency Service, Queensland Fire Department, Queensland Police Service, Queensland Ambulance Service, Ergon Energy, Rural Fire Service and council’s Emergency Management Team.
For more information about preparing for emergencies, residents can visit council’s Emergency Dashboard at disaster.mackay.qld.gov.au.
What: Disaster Ready Saturday
When: 11th of October, 9am to 1pm
Where: Caneland Central
Both events are free and will have a host of disaster management organisations in attendance as well as Jay and Dave from Triple M broadcasting live. Photo supplied
Producers and agribusinesses across the Greater Whitsunday region are being offered the chance to upskill in some of agriculture’s most exciting technologies, with 35 fully funded training places now available through TAFE Queensland.
The initiative, known as the Greater Whitsunday AgTech Ready - Skills Sponsorship Program, is supported by the Greater Whitsunday Regional Jobs Committee in collaboration with the Greater Whitsunday AgTech Hub. The program has been designed to equip local producers with practical skills in smart technologies that are rapidly changing the way the industry works.
The short, self-paced online courses are free to participants and cover a wide range of future-focused skills, including drone operation, SCADA systems, autonomous equipment, precision farming, geospatial technologies, and the use of sensors and monitoring devices.
Participants will also gain access to the Greater Whitsunday AgTech Hub, with a dedicated private channel for program support, peer-to-peer discussion, and a final interactive session to connect newly learned skills with real-world opportunities in agriculture and aquaculture.
Greater Whitsunday Alliance (GW3) Chief Executive Officer Kylie Porter said the program was about far more than training alone.
“This is a unique opportunity for our producers to gain new skills without financial risk, but the real value lies in what comes next,” Ms Porter said.
She explained that the micro-credentials will be embedded into a Community of Practice, providing ongoing opportunities for collaboration and growth.
“We are embedding these micro-credentials into an AgTech Community of Practice, where producers can continue to share knowledge, stories, skills, and connections,” she said.
At the centre of this network will be AgTech Activators—local champions drawn from the farming and agribusiness community who will help lead the charge.
“The AgTech Activators are growers and agribusiness professionals who understand the realities of farming in our region and are passionate about bridging the gap between technology and farm reality,” Ms Porter said.
She added that the long-term aim was to create both resilience and leadership within the sector.
“This is about building confidence, capability, and connections in agtech. It’s also about positioning our region as leaders in how we adopt and adapt technology to local conditions. We’re proud to be taking this next step in strengthening our agricultural ecosystem,” Ms Porter said.
The program will run from September through to November 2025, with expressions of interest open until the 5th of October. Places are strictly limited and will be allocated on a first-in, best-dressed basis.
Producers and agribusiness professionals are encouraged to seize the opportunity to apply for the Greater Whitsunday AgTech Ready – Skills Sponsorship Program and be part of shaping the region’s future in smart farming.
When it comes to real estate, the Hall and Francis families are proof that some callings are just meant to be. Spanning three generations and more than six decades, their rich family legacy and journey details a story of persistence, innovation, and an honest commitment to people.
Over the years, the family have grown and evolved their business from cars and insurance in the 1960s to today’s dynamic property market to serve the community with a strong focus on building trustful connections through hard work, and a real care for clients.
It all began with the late 1960s sales career of Claudia Francis’ grandfather, Ron Hall. Starting as a fitter and turner, he soon found his stride in sales, first with Volkswagen and Holden vehicles, and later in the insurance sector. By the mid-1960s, he had already been named Australian Salesman Recruit of the Year with Legal and General, before taking up a long career with AMP. His adventurous spirit saw him relocate to Papua New Guinea in 1970 to establish his own insurance agency, covering the vast and roadless region by learning to fly and purchasing his own aircraft. For seven years he sold insurance across the country, earning five consecutive President’s Awards along the way.
Returning to Mackay in 1977, he entered the real estate industry, later purchasing TJ Leonard Realty in 1991, which became a RE/MAX office. After nearly three decades in property, he retired, proud to see that the profession would continue through his children and grandchildren.
One of those to follow in his footsteps was his son-in-law, Peter Francis. Moving to Mackay with his wife Kylie in 2003, Peter embraced the region as his family home. Today, he is both Director and Sales Consultant at Blacks Real Estate, bringing more than 22 years of experience and an impressive list of achievements. From residential homes to rural properties and large subdivision projects, Peter has proven himself as a trusted professional, earning a Hall of Fame Award and a Top 30 International Achievement Award.
Peter’s approach to real estate is built on integrity, strong communication, and a genuine understanding of the Mackay market. Beyond his career, he is a proud father of five, passionate about the region’s lifestyle, and dedicated to giving back to the community whether through foster care, family time outdoors, or involvement in local activities. As a leader within the business, he has become known not only for his results, but for mentoring others and ensuring clients feel supported at every stage of the sales process.
The newest generation to join the industry is Peter’s daughter, Claudia Francis, who officially became a sales consultant at Blacks Real Estate in 2023. Claudia studied a Bachelor of Business at Brisbane’s Queensland University of Technology (QUT), majoring in Marketing. After returning to Mackay and completing her degree online, she joined the Blacks Real Estate team as her father’s assistant before stepping into a sales role of her own.
With a strong background in marketing, including her own marketing business, Claudia brings fresh, modern strategies to real estate.
“I’ve always wanted to work in a creative and fast-paced industry, and real estate has definitely ticked those boxes,” said Claudia.
“I really enjoy the role… every day is different”
While each generation has developed their own strengths and styles, there are clear threads that tie them together: a strong work ethic, a positive attitude, and an ability to connect with people.
“My grandfather and father have a friendly, and trustworthy nature - I’ve learned from both of them and added my own style, especially with marketing and social media.”
From a grandfather who once sold insurance from the cockpit of his own aircraft to a father who has helped shape Mackay’s modern real estate landscape, to a daughter now bringing a new perspective to the industry, this family has created a proud legacy. At its heart is a shared belief that success in real estate is not just about sales, but it’s about people, and in Mackay, three generations of the one family have proven that this remains true.
The Hall and Francis family, L-R: Claudia Francis, Ron Hall, and Peter Francis. Photo supplied
Pioneer Nursing Services has been a cornerstone of the Mackay Shire for many years and hopes to soon become the first choice in disability care through setting new standards for holistic support and environment.
With an extremely dedicated and caring team, the Brisbane Street home care provider fosters inclusivity, innovation, and a sense of belonging each and every day to greatly benefit the lives of their clients, their families and the broader community.
Pioneer Nursing Services’ Founder and Director, Simon McMahon has supported the lives of countless families as a Registered Nurse and now offers superior healthcare to the local Mackay Shire.
“Pioneer Nursing are proud to have a dedicated team of experienced support workers and nurses who deliver quality care with a personal touch,” explained Simon.
“Being local means our team can visit you in your own home, offering care that’s personal, and responsive without the stress of long call centre waits or complicated websites – we also employ local staff, which not only supports our community through jobs, but ensures you’re cared for by people who know and understand the region.”
A registered home care provider under My Aged Care and the Department of Veterans’ Affairs, Pioneer Nursing will make their official debut at the annual Mackay Seniors Expo next Tuesday, the 14th of October.
“Although we’ve been supporting the community for over two years, this is our very first Seniors Expo,” Simon said.
“We wanted to be part of it to raise awareness about Pioneer Nursing Services as a local home care provider and to connect face-to-face with more seniors and their families.”
The friendly Pioneer Nursing staff hope to warmly welcome attendees next week to share clear, honest advice about the care and services available in the community and to answer any questions and guide attendees through each of their options.
“Don’t be afraid to ask questions. The more you ask, the better you’ll understand the support that’s available to you and your family,” Simon urged.
The Mackay Seniors Expo will provide the community with an opportunity to connect directly with care providers in person to make learning about essential services far more accessible and personal than through a computer screen.
“Compassion and respect are at the heart of everything we do,” added Simon.
“Our support workers and nurses are reliable, treat every person with dignity, and respect the fact that they are coming into your home to provide care and support.”
Pioneer Nursing are committed to staying engaged with the local community through regular contact with clients, local providers and offering services directly available to veterans and their families.
“By working closely with local RSL sub-branches, we hope to strengthen connections and ensure veterans and their loved ones receive the support they need,” said Simon.
To find out more about the work of Pioneer Nursing Services, visit pioneernursing.com.au or pop on over to the Mackay Showgrounds’ Big Shed next Tuesday between 9am and 12pm to have a chat with the friendly team. Additional details on the expo are available online at www.mackay.qld.gov.au/community/events/mackay_seniors_expo.
For Jim Kenneth Brown, real estate isn’t about flashy deals. It’s about people, principles, and delivering the best possible outcome. After 20 years with Hugh Reilly Real Estate, he’s known for his straight-talking honesty, steady nature, and the kind of integrity you can’t fake.
Born in Ipswich and raised on a hardworking family farm, Jims’ journey to real estate was one of purpose, and perseverance. From serving nine years in the Royal Australian Air Force as an engine and airframe fitter on the F-111C – including work on top-secret laser bomb targeting trials – to earning degrees in Arts and Theology and becoming a Presbyterian minister, his path has been marked by his service, and faith.
In 2005, Jim was guided by a friend into real estate, a role in which allows him to blend compassion with practicality. He values the flexibility of his work and the reward that comes from helping people find the right property for their stage of life.
In respect of the late Hugh Reilly, he upholds the same motto: “I’d rather lose a sale than lose my integrity.”
Outside the office, he’s a devoted husband, father, and grandfather who loves travel, history, and a good family meal.
When it comes to property management in Mackay, Wendy Chatto doesn’t just do the job. She lives it. As Partner and Senior Property Manager at Hugh Reilly Real Estate, Wendy has spent over 30 years turning the challenges of property management into opportunities to connect with people, solve problems, and deliver results with integrity.
Wendy’s journey into real estate began in 1991. Originally working for the council in Bowen, an unexpected opportunity in real estate presented itself, and she embraced it, sparking a career that has spanned more than 30 years across Mackay and the Whitsundays. Her experience covers every aspect of property management, from conducting routine and vacate inspections to organising and managing complex tenant and landlord requirements.
“Every day is different,” Wendy says.
“There never seems to be enough hours in the day, but do what I do because I love talking to people and helping solve the challenges that arise.”
In October 2022, Wendy’s commitment to property management deepened when she became a partner at Hugh Reilly Real Estate. Her organised approach, combined with sharp attention to detail, allows her to deliver for landlords while ensuring tenants are treated fairly and professionally.
Wendy’s connection to the team is equally strong on a personal level. Her friendship with colleague Josey spans more than 30 years, predating their professional collaboration at Hugh Reilly. Her daughter has also been part of the team, further reflecting the family-oriented nature of the business. Within the office, Wendy is known for her calm, stress-free, and straight-forward approach, making her a trusted figure for both colleagues and clients.
Outside of work, Wendy embraces her passions with the same dedication she brings to property management. A keen gardener, she enjoys nurturing her green thumb and spending time with her furry companions. She also lives by the motto, “Don’t stress,” a philosophy she applies both in life and in the ever-challenging world of property management.
Wendy’s impact is felt not only through her professional achievements but also through the strong relationships she builds with landlords, tenants, and the wider Mackay community. As a Partner at Hugh Reilly Real Estate, she is instrumental in upholding the agency’s proud reputation, delivering outcomes with care, integrity, and professionalism.
For anyone looking for a property manager who combines expertise and compassion, Wendy Chatto is the one to call.
Sarina Athletics Club has celebrated a strong 2025 season, with more than 60 members returning to the Clubhouse this year. Community Bank Sarina Bendigo Bank has continued to be active in sponsoring the Club’s rebuilding and ongoing growth.
Steady participation across the season highlights the Club’s commitment to providing an inclusive environment where children and families can engage in sport and develop valuable life skills.
Athletes have enjoyed a year of development, with several travelling to Bowen to represent Sarina Athletics Club and returning with medals as well as valuable experiences that will shape their sporting journey.
Sarina Athletic Club Fundraising Coordinator Nicole McCowan said the Club has had a “busy year bringing the community together, thanks to the sponsorship support by Community Bank Sarina”.
“This year we hosted several local school and district carnivals, giving children the chance to get active close to home,” Ms McCowan said.
“The support from Community Bank Sarina, including their $5,000 sponsorship, has assisted us in strengthening our programs and creating even more opportunities for our members.”
Part of the rejuvenation was the introduction of the Squirts Program for children aged 2–5. The Athletics program continues to provide parents with the opportunity to get involved.
Another key part of reestablishing the Club has been enhancing its facilities and community services, including security screens for the canteen, crash bars on roller doors, security cameras and a new automatic external defibrillator (AED) accessible 24/7, providing potentially life-saving support and reinforcing the Club’s role as a safe and inclusive space for the broader community.
With the ongoing support of Community Bank Sarina, these events provide hundreds of local children the opportunity to participate in sports close to home, encouraging connection and a sense of belonging within our region.
Sarina Athletics Club will kick off its 2026 season after Easter, running across Terms 2 and 3. For updates on season start dates and Club activities, visit: Sarina Athletics Club Facebook.
To learn more about how Community Bank Sarina supports local initiatives and contributes to the community, visit: Community Bank Sarina Facebook.
The Sarina Athletics Club. Photo supplied
We are proud to be part of this year’s Seniors Expo and to showcase the warm, values-led care provided at Good Shepherd Lodge and Kerrisdale Gardens. For over 50 years, we have been supporting older people in Mackay and the Whitsundays with residential aged care, independent living, and respite services designed to meet individual needs and support wellbeing.
Our approach is centred on compassion, respect, and dignity. We believe aged care should feel like home where residents are safe, supported, and connected to community. From engaging lifestyle activities and wellness programs to nutritious meals and personalised clinical care, everything we do is focused on enhancing quality of life.
We are also proud of our dedicated and caring staff who go above and beyond every day to make a difference. They are the heart of our service, and their commitment ensures residents and families feel valued and respected.
Come and visit our booth at the Expo to meet our team, ask questions, and learn more about how we can support you or your loved one on the journey of ageing well. Together, we can create a future of care you can trust.
Services we offer include:
Sarina State High School student, Joel Raward, was given an unforgettable behind-the-scenes experience at the Helicore BMA CQ Rescue Helicopter base last month on Thursday, 18 September.
Joel was treated to a full tour of the CQ Rescue facility, where he explored the control room and gained insight into how the coordination team manages life-saving missions across the region. He also had the chance to sit inside the helicopter itself, learning how the crew operates during critical rescue and aeromedical emergencies.
Operating 24 hours a day, 365 days a year, the BMA CQ Rescue helicopter serves as a lifeline for Central and North Queensland, reaching even the most remote locations. From urgent medical transfers to search and rescue operations, the skilled crew is always ready to respond when every second counts.
This vital community service depends heavily on public support to stay in the air. Donations help ensure that CQ Rescue can continue delivering rapid-response care when it’s needed most.
To learn more or contribute, visit www.cqrescue.org.au
Sarina student Joel Raward toured the BMA CQ Rescue base, gaining insight into its vital life-saving operations. Photo source: Sarina State High School (Facebook)
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