Community News

Program Highlights: Starting the day right

Program Highlights: Starting the day right

The 2025 Whitsunday Business Conference opens with Mayor Ry Collins officially launching the event and announcing Whitsunday Regional Council’s commitment as a Small Business Friendly Council – an initiative of the Queensland Small Business Commissioner that brings people together to enhance the operating environment to help small and family businesses thrive. A key morning feature is the Working Better Together: From Vision to Impact panel, bringing together regional leaders to discuss how col

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Program Highlight: Boost Your Business with Storytelling, Service, and Smart Marketing

Program Highlight: Boost Your Business with Storytelling, Service, and Smart Marketing

At the Conference, learn how to grow your business through powerful storytelling, exceptional customer service, and effective local marketing. Rachael Smith, Editor in Chief of Mackay and Whitsunday Life, will share how personal storytelling and authentic branding build trust and deepen community connections in regional areas. Rick Brown brings decades of experience in building a $20 million business and delivering outstanding customer service, will reveal twelve key rules that create loyalty,

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TAFE Queensland: Serving Up Talent at the Whitsunday Business Conference

TAFE Queensland: Serving Up Talent at the Whitsunday Business Conference

TAFE Whitsunday is a big part of this year’s Business Conference, serving up a tasty two-course meal, and morning and afternoon treats, prepared and served by their awesome hospitality and cookery students. Attendees will enjoy the food in Palmers, their student-run training restaurant, where students get real hands-on experience. This is a great way to see local talent in action and shows how TAFE is helping students get job-ready in hospitality and tourism, two of the Whitsundays’ biggest ind

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Conference Success Powered by Local Support

Conference Success Powered by Local Support

The Whitsundays Chamber extends its thanks to the major sponsors behind the 2025 Whitsunday Business Conference, recognising their vital role in bringing the sold-out event to life. This year’s conference would not be possible without the generous contributions of: • Bendigo Community Bank Cannonvale–Proserpine is a locally owned branch offering full banking services and investing back into the Whitsunday community. • My Pathway connects people and businesses through employment, training

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Key Solutions Group

Goodbye Ms Kelly!

November 30, 2023

Hundreds of families and students, both past and present, attended a special farewell assembly at Cannonvale State School earlier this week, an opportunity to say goodbye and good luck to the much-loved School Principal, Angie Kelly.

For the past 11 years Ms Kelly has been the charismatic leader for the local primary school and is renowned for her lively weekly assemblies that keep both students and parents entertained.

She is also widely respected for being a hands-on Principal who is often in the classroom and works closely with both staff and children.

A star-like presence in the school, Ms Kelly in fact wanted to be follow a career in the dramatic arts when she was younger, but when she spoke with her father after finishing high-school he said:

“There is no greater stage on earth than teaching!”

And since then, Ms Kelly has definitely proven that to be true – her passion for the bi-annual school musicals a perfect example of how she lights up the stage and encourages all her students to do the same.

Ms Kelly has taught at many schools and had many adventures during the course of her teaching career so far, but it is Cannonvale State School that captured her heart for the longest time.

“I’ve spent a fifth of my life here which is the longest I’ve spent anywhere!” she commented.

Beginning her teaching practice in 1995, Ms Kelly taught at the Glass House Mountains and Thursday Island before travelling around the world with her husband just after they met.

The couple were volunteer teachers in Africa for some time and also in the Torres Straits before moving back to Australia where they started a family.

Deciding to apply for Principal positions, Ms Kelly was successful at securing a role at Marinda State School in Bowen, before moving over to Cannonvale State High School in 2012.

“There is so much I love about teaching!” she said.

“Kids are just magic, it’s an absolute privilege to help shape their minds and mould their futures – schools are such joyful places to be and I have loved every second.

“I have made so many connections with every community – there is such an outstanding staff and community here in Cannonvale and I thank them for embracing everything I’ve cooked up over the years!

“I will miss them all!”

Ms Kelly will also be remembered as a driving force behind the Principal’s Pre-School which welcomes pre-school-age children to experience and get to know the school environment prior to starting prep.

Retired teacher and a Cannonvale State School student grandmother, Jan Smith, said she has never met a principal quite like Ms Kelly.

“I have known many teachers in my life, but no-one comes close to Ms Kelly - not even close!” she said.

“Your talents, your devotion, your personality, your love for your students and your 'team’ - incomparable - you are 'amazing' as we say to our students!”

Ms Kelly will brighten another school with her amazing talents next year and is due to become school principal at Ironside State School in St Lucia, Brisbane.

She and her husband decided to move to Brisbane to be closer to their two children who are going to university nearby.

“I am not someone who says goodbye, I will always carry everyone in my heart and every memory in my mind,” she shared.

“Thank you to everyone, it’s been an emotional week, and I am so grateful to you all.”

Cannonvale State School Principal Angie Kelly is leaving after 11 years. Photo supplied

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$8M Proserpine Hospital Upgrades Confirmed

November 30, 2023

Proserpine Hospital is set to receive massive upgrades, totalling close to $8 million in building works.

The $8 million from the State Government will include a new renal dialysis service and four renal dialysis chairs and a refurbishment of the Acute Primary Care Clinic.

The renal dialysis upgrades are part of the government’s $27.7 million commitment to deliver 33 renal dialysis treatment spaces in regional Queensland.

Minister for Health, Mental Health and Ambulance Services, Shannon Fentiman said, “This is a significant project that will be greatly welcomed by renal patients currently travelling to Bowen or Mackay for weekly treatments.

“We are committed to providing care closer to home for Queenslanders and know the burden is significant for those needing to travel for dialysis treatments several times a week.

“That’s why we invested more than $27 million to deliver 33 renal dialysis treatment spaces, across Queensland for our rural, remote, and regional communities.”

The Acute Primary Care Clinic refurbishment is set to include renovations to the clinical assimilation training area, clinical assessment rooms and management office spaces.

Under construction currently is an offsite facility in Herbert Street which will host the Clinic, while main works are being completed.

The renal dialysis treatment facility is expected to be operational in early 2025, and the Acute Primary Care Clinic building is anticipated to be open in 2026.

“While the project at Proserpine Hospital is taking longer than anticipated, each step has allowed us to maintain service delivery as we work to deliver these essential upgrades,” Mrs Fentiman said.

“I look forward to residents accessing these new and enhanced services over the coming years.”

Renal dialysis and upgrades to Acute Primary Care Clinic confirmed for Proserpine Hospital. Photo supplied

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Sports Dad Gone Too Soon

November 30, 2023

Eight children, a loving wife, extended family, and countless others across the local sporting community are mourning the loss of a much-loved, dedicated sports dad this week.

Matt Costello passed away suddenly when he was visiting family in Mt Isa, leaving his wife and children devastated, a huge gap in their lives that can only be filled in some small way by the wonderful memories that remain.

With many of Matt’s children highly skilled athletes, the family are all part of several local sporting groups including Raiders Whitsunday Rugby Union Club, Sea Eagles AFL Club and also Whitsundays Touch Footy.

Remembered as a quiet spoken gentleman with a ‘Colgate’ smile, Matt would always be on-hand to cook the BBQ at sporting social events and was an avid supporter of all his children’s sporting efforts.

“Matty was always around to lend a hand, and when he was asked to do something, it was no dramas,” said Andre Houston from the Whitsunday Rugby Union Club.

“And no matter what, he would always work very hard to go wherever he had to go and do whatever he had to do with the financials to make sure his kids could play sport.

“He was their rock and his kid’s best friends, he had a really good relationship with all of them, he was a good father and a good man and will be missed by everyone who knew him.”

“He had such love and dedication to his children and although they were all very creative, he was never arrogant, he was always very respectful.”

Matty is survived by his wife Jasmin and their eight children - Shakane, Justyce, Shakaya, Deakoda, Shanaya, Leshara, Shayden and Matayis.

A gofundme page has been set-up to help the family with ongoing financial costs if you wish to donate go to the Whitsunday Rugby Union Club Facebook Page and follow the link.

Matty will be laid to rest on 8th of December 2023 at Dajarra, QLD at 12:30pm.

A separate date for a memorial service in Airlie Beach will be advised soon.

Matt Costello will always be remembered as a big supporter of all his children. Photo supplied

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Big Hearts Of The Red Frogs

November 30, 2023

You may not have met Jill and Geoff Wilson, but you’ve definitely felt their influence and their dedicated work.

For 20 years now, this couple have been logistical powerhouses, assisting Red Frog Schoolies efforts and making sure that young people return home safe and sound every single night of their Schoolies celebrations.

However, Geoff is very humble: “It’s not about me, it’s about the amazing young people, the Red Frogs who take the time off work, travel to Airlie Beach, and work frontline with Schoolies.”

“I’m more behind the scenes, assisting with organising, preparations, that sort of thing,” he explained.

“I look after the Red Frogs themselves.”

However, there is always more to the story.

This past Airlie Beach Schoolies saw over 1,400 school leavers celebrate in Airlie Beach, with 75 Red Frog volunteers, from across the state checking-in alongside them.

“They gave up a week of work, and signed up for the 2am walk homes, helping people who maybe indulged a little too much.

“It’s great work, holding back the hair of someone while they vomit, knowing that they are in good hands.”

Geoff described the work as impact and intercede, being a helping hand, keeping young people hydrated, doing a lot of walk homes, mediation.

“The legend of the Red Frogs is far reaching. The reputation itself earns a lot of respect with young people.”

In the 20 years Geoff and Jill have assisted the behind the scenes of Airlie Beach Schoolies, they have helped approximately 90,000 Schoolies, given out over five tonnes of Red Frogs, and secured 1,600 volunteers with accommodation, while they helped with Schoolies celebrations.

And of course, Geoff and Jill have already signed on for the 2024 Schoolies celebrations.

Geoff and Jill Wilson being honoured for 20 years of service with Red Frogs. Photo supplied

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School Leavers Party Of The Year

November 30, 2023

And just like that, Schoolies is over for 2023, but event organisers are proud of the success of their third annual week-long celebration.

With over 1,400 Year 12 school leavers partying in Airlie Beach last week, Margie Murphy of Airlie Events, who is responsible for organising the Airlie Beach portion of the nation-wide event was pleased with the reception.

“The week went very well,” she said.

“The students were very well behaved, from what I’ve seen and heard from the Police, Ambulance Service, security and the supportive teams we had on site.”

These 1,400 came from across Australia, including as far west as Western Australia, New South Wales, the Gold Coast, South East Queensland, and even Bowen, Townsville and Cairns.

The numbers were on par with last year, Margie believes.

“We’re very happy with the turnout in Airlie Beach, considering other destinations, like Bali, have opened up for Schoolies,” Margie explained.

“This has been the best-behaved cohort we’ve seen, and Red Frogs and Youth With A Mission Whitsundays provided great support, along with the Police, Ambulance crews and Security.”

Of all the planned celebrations, the revellers most enjoyed the Pink Night, where female DJ Nina Sinclair brought great beats and a perfect energy.

“It was just a tropical party vibe in paradise, and a lot of the kids said they’ll be back.”

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Bronze For Bowen Visitor Information Centre

November 30, 2023

The Bowen Visitor Information Centre claimed the bronze prize in the Visitor Services category at the Queensland Tourism Awards in Cairns last week.

With more than 100 Visitor Information Centres across the state, the competition was very high and the team at Bowen were very proud to be named number three in all of Queensland.

Manager of Bowen Tourism and Business, Leanne Abernethy said the team always worked incredibly hard to provide the best information services for the thousands of visitors who call in each year.

“We had a record number of visitors in the financial year, sold a record number of mango sorbets and expanded our merchandise range to include more mango-inspired products and other local produce.

“We have more than 300 brochures from all regions in Queensland and are proud to be able to provide information about our area and the rest of the state.

“Our team of staff and volunteers are dedicated and very knowledgeable. We all have a passion for Bowen and the greater Whitsunday region.

“To pick up a Bronze at State level was very exciting.”

The Bowen Visitor Information Centre is located right next to the iconic Big Mango, just five-km south of Bowen on the Bruce Highway.

Young Edie Tanks from Bowen was very excited to find out she was featured on the promotional slide when the Bowen Visitor Information Centre was announced as the bronze winner

Manager of Bowen Tourism and Business, Leanne Abernethy outside the Bowen Visitor Information Centre. Photos supplied

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Sandra Black Disaster Management Coordinator

November 30, 2023

Whitsunday Regional Council

Not all heroes wear capes, as we think our Disaster Management Coordinator Sandra Black is a legend who has been at the forefront of Council disaster team for the past six years.

Known widely as “Blackie”, Sandra has been with Council for almost 25 years, joining the organisation fresh out of university and initially working at the Proserpine Library.

In 2014 she completed her Advanced Diploma in Public Safety and has since continued her professional development, completing many of the Queensland Disaster Management Arrangements Module training.

Blackie was nominated for an Everyday Hero Award for her work assisting the community’s recovery after Tropical Cyclone Debbie in 2017 and was selected as a finalist.

She loves the people she works with - “I spend 8 hours a day with them, that is more than my family sometimes!  I don't think I would have lasted 25 years without the wonderful people I work with. “

On the weekends she loves to garden and catch up with friends for a Saturday brekky and a natter and Blackie’s aim is to be able to retire without another major disaster like TC Debbie on her watch!

We will leave the finals words to Blackie and they give a hint to the personality of our livewire Disaster Management legend – “I can still cartwheel up the hallway which is quite an achievement for a 51 year old!”

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Did you Know? With Mayor Julie Hall

November 30, 2023

The Cannonvale Library will be trialling extended opening hours from Thursday 2 November 2023 to Saturday 27 January 2024 in order to better serve our community.

The extended hours will apply on Thursdays from 8:15 am to 6:45 pm (previously 4:45pm) and Saturday from 8:45 am to 12:45 pm (previously 11:45am).

Our regional libraries offer so much more than books, and this extended opening hours trial gives residents more time to discover the extensive range of library services for themselves!

What's more, with summer holidays just around the corner, our regional libraries have a huge range of exciting school holiday activities on offer!

Check out our libraries' website for more information: libraries.whitsundayrc.qld.gov.au

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Meet Jenny - Thriving With Supported Independence

November 30, 2023

Born and bred local, Jenny, thrives living independently, in the calm and capable SIL (Supported Independent Living) units, provided by Endeavour Foundation in Cannonvale.

For Jenny, the ability to govern herself, create and hold her own routines and be independent has been life changing.

She works hard to keep her space clean, dedicated to vacuuming and mopping, cleaning the dishes, and cooking for herself.

Jenny has been living in SIL for over two years, and she hasn’t looked back once.

“Jenny has worked really hard to be independent,” Jody Flaherty, Endeavour Foundation’s Home and Community Site Manager explained.

“I make my bed every day, do the washing up, cooking and clean the floors,” Jenny said.

Aligning with Jenny’s goal of staying fit and healthy, she has also recently joined a gym.

“I bike a lot, and go for walks,” Jenny said.

“And I have a diet. My favourite meal is salads. But it’s all about portion control!”

Jenny likes to keep busy. Monday to Wednesday she joins the groups at the Learning and Lifestyle hub at Endeavour Foundation, and Thursday and Friday she works with the Reef Gateway Hotel.

Working with the Reef Gateway Hotel for 13 years now, Jenny has done everything from housekeeping and barkeeping to reception work.

“She even has her RSA for the hotel,” Jody explained.

Leading an independent and well-rounded lifestyle is something Jenny was looking to achieve; her SIL home choices and the support from Endeavour Foundation has enabled her to live this reality.

With three SIL units available at the Cannonvale location, each hosting two individuals with shared common areas and independent and private quarters, residents can feel safe and secure.

With around the clock support, in the form of 24/7 staffing hours, the freedom to design how the space looks, with access to all activities, SIL allows for empowered and positive living.

The Endeavour Foundation SIL accommodation in Cannonvale supports NDIS participants.

“We try our best to match individuals together in a house share, with their compatibility, likes, dislikes, ages, their preferences,” Jody explained.

“You’ve got to build relationships,” Jenny said.

Jenny and her housemate often watch TV together and catch up on the news.

And what is Jenny’s secret to living independently?

“Good time management.”

Jody agreed, “Jenny is always on time, always organised, with her bag packed. She always makes sure she is ready to go and take on the day.”

For more information on how you can discover independence through SIL accommodation in Cannonvale reach out to Endeavour Foundation on 1800 112 112 or visit endeavour.com.au

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Funding Secured For Bowen Community Organisations

November 30, 2023

North Queensland Bulk Ports have announced the nine community organisations set to receive a share of $60,000 in funding, supporting local community with initiatives expected to deliver strong benefits.

Of the nine recipients, two organisations supporting Bowen and Abbot Point residents were selected, these being the Bowen Neighbourhood Centre and Girudala Community Co-Operative Society.

The Bowen Neighbourhood Centre’s initiative is the launch of an Investment Opportunities Guide, that will showcase the programs and events that the Centre supports that relies on donations or self-generated funding.

“We want to boost programs so that they are sustainable forever,” Stephanie Cora, Executive Officer of the Bowen Neighbourhood Centre explained.

“We have only two employees full time, but so many more of our staff, volunteers and directors help more than that. We want to showcase our growth, sustainability, and resilience of our clients.”

The Guide is a close analysis of the Centre, of its maintenance of funding and continuation of community minded programs.

“About 80 per cent of our funding is from the government, the rest is from donations, and our outreach like the Shed Shop and Food Hampers. This is to show everyone what we do and how we do it. And that we’re not just here for people in crisis but everyone.”

“We are very excited to receive this funding and help us launch this Guide.”

The second Bowen organisation is Girudala Community Co-Operative, which provides healthcare and support for Aboriginal and Indigenous peoples, with the funding supporting their emergency relief program for Indigenous families.

Bowen Neighbourhood Centre staff. Photo supplied

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Cane Fire Damages Power Pole Ergon Energy Urges Caution

November 30, 2023

Ergon Energy units in the region are calling for farmers to be cautious when completing hazard reduction burns or with cane fires.

One such unit in the Burdekin was recently called out to a burnt power pole, following a cane fire.

Power was quickly restored to the affected areas, after the fire was controlled, and Ergon Energy crews were able to access the site.

Ergon Energy Work Group Leader Lawrence Hitchcock explained that controlled burns could pose a threat if the fires get too close to power poles and other electrical assets.

“More than a dozen power poles were brought down by landowner’s burns getting out of control last year bringing down poles, powerlines and cutting supply to entire communities in some cases," Mr Hitchcock said.

“In addition to the inconvenience of widespread power disruptions, fallen powerlines can cause serious injury or even death to people and livestock that come into contact with it.

“Just as troubling is a power pole that’s only partially burnt because it will be significantly weakened and potentially snap during high winds or storm activity without warning.

"So, we’re asking any landowners who are about to burn to ensure vegetation is cleared within a five metre radius of the base of a pole."

Rural Fire Service A/Assistant Commissioner Peter Hollier said taking precautions before and during hazard reduction burns could significantly minimise the risk of damaging property and electricity infrastructure.

“It is imperative landholders are well aware of their surroundings and remain vigilant to ensure they, their families and properties are safe while conducting any bushfire mitigation work,” Mr Hollier said.

“To minimise the chances of fire damaging power poles and property, I would encourage property owners to trim or clear any long grass, foliage and rubbish around their electricity infrastructure and remain with any planned burns they carry out.”

To report a network fault, contact Ergon Energy on 13 16 70. In the case of a life-threatening emergency, contact 000.

There is currently a complete fire ban within the Whitsunday region, and all fire permits have been suspended.

Ergon Energy teams urge safe fire practices near power poles. Photo supplied

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A Glimpse into the Past

November 30, 2023

As seen through the eyes of pioneer, Eliza Ellen Fuller (1886 – 1983)

(Eliza was featured in the September 22 edition of this paper.)

The journey by coach from Bowen to Proserpine in 1900 – A Wild Ride

As we got to the hotel yard in time to leave for Bowen by six o’clock that Sunday Morning, a chap asked the coach driver, Henry Amos, to get him to Bowen that afternoon in time to catch the “Inaminka” which only stopped at the jetty for about three minutes to throw off mail and pick up mail and passengers.

Henry yells, “All aboard” as he jumps into his seat. I got up alongside him with my grandmother while the men took the back seat.

Four yardmen each brought out a horse, hooked the first two on to the pole and the other two ahead, rearing to go. The two men jumped aside and grazing the gatepost we went galloping off down the street. We clung on all the way to the river crossing then up Crystalbrook way which the coach crossed in about three terrible leaps. Somehow, we made it through the wild bush track until we almost reached the Halfway Hotel that used to stand along the track.

Just before the hotel there was a gully at the bottom of which the brumby leader propped then leapt forward and, in his propping and jumping, managed to unhook the lead pole and Henry couldn’t hold the bolting leaders. He threw the reins of the first pair to one of the men and told him to drive on to the pub while he tore off after the runaways which, because they couldn’t see properly with winkers on, ran different sides of a tree and smashed a coupling strap.

One rolled over into the washaway in the gully and Henry was on to him.  Just as well it was the quieter one of the two. Henry rigged the winkers into a sort of bridle and off through the timber he went after the brumby, somehow over a fence and into a paddock. We made it to the hotel where Heny harnessed up another four horses. We all had a bit of food at the Homestead Hotel but not Henry as he was rushing to get his new team going.

As we galloped into Bowen, Grandma said the Henry, “We get out at the corner house.”

“Not yet you don’t,” yelled Henry as he went galloping right through Bowen and down to the jetty where the horses got scared but Henry kept talking to them. The boat had begun to move out with the gangplank up but the men on the coach threw the chap’s luggage across the ship’s rail and practically threw him over too. The boat left at four in the afternoon, so it was some trip.

When Henry drove us back to the house on the corner my aunt, who lived there, asked what had been the matter. She had seen the coach go tearing by.

With a big grin, Henry said, “I told him I’d get him there in time and I did.” There are not many like Henry now. I made several coach trips to Bowen, sometimes getting in as late as 8 o’clock - but none as fast as the one with Henry.

Photo courtesy Proserpine Historical Museum and story extracted from “Proserpine Guardian” December 22 1948.

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It’s All About Mangoes For Christmas

November 30, 2023

The smell of ripening mangoes is certainly associated with the festive season.

Many people eagerly await the mango season so they can add this delicious fruit to their salads on Christmas Day.

The team at the Bowen Visitor Information Centre have taken the theme of mangoes for Christmas to an entire new level – and now have all types of mango-inspired products on offer.

As well as offering mango sorbets and mango ice creams at the Visitor Information Centre, they now have a vast array of other mango products which would make perfect Christmas gifts.

There are mango chutneys and sauces and also a mango daquiri mix which would be perfect to go with Christmas lunch. You can add your own alcohol to the daiquiri mix, or simply pour it over your ice cream to make a yummy desert.

If it is beauty products you are after, there is mango perfume and a mango body trifle – a beautifully textured moisturiser with a mango smell.

There are also mango candles, soaps, and air fresheners.

Manager of Bowen Tourism and Business, Leanne Abernethy said the team had been continuing to expand the range of mango products over the past two years.

“Travellers are often looking for local products when travelling and we find the mango-inspired products are proving more popular than ever.

“We have such a wide variety of products that you could do all your Christmas shopping right here at the Bowen Visitor information Centre.”

The centre is located on the Bruce Highway, just 5km south of Bowen, right next to the iconic Big Mango.

Volunteers at the Bowen Visitor Information Centre, Trudy Starkey and Kevin Clark, with some of the mango products available. Photo supplied

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Transport Shines At Queensland Tourism Awards

November 30, 2023

Two Whitsunday Regional Council owned transport hubs have taken home two top spots at the recent 2023 Queensland Tourism Awards, held in Cairns last Friday night.

For the same category, Tourism Retail Hire and Services, the Whitsunday Coast Airport took gold, while Shute Harbour Marine Terminal received the silver.

Whitsunday Regional Council Mayor Julie Hall said the awards were well deserved recognition for the hardworking teams at both the airport and Shute Harbour.

“The Whitsundays tourism industry shone brightly on the big stage and the multiple awards our region won highlights what amazing people we have working passionately to showcase our unique part of the world,” she said.

“I am proud that our Council owned and operated airport and marine facilities are kicking goals and recording record numbers in delivering more visitors to the Whitsundays.

Whitsunday Coast Airport continues to see record numbers of passengers through their doors, with the facility one of the biggest entry points for travellers into the region.

“The increased passenger numbers not only reflect the growing popularity of our Whitsunday region but also signify the huge potential and opportunities that lie ahead,” Mayor Hall said.

Whitsunday Coast Airport director of Commercial Businesses Craig Turner paid tribute to his teams at both facilities saying their levels of service meant every visitor was treated as a VIP.

"Our airport isn't just a terminal; it's a vital gateway for connectivity to the wonders of the Whitsundays,” he said.

“This Gold Award belongs to every individual who contributes to the smooth operations of the airport especially our staff, airline partners, and the Whitsunday community.

“It's not just a recognition of our airport; it's a celebration of the excellence that defines our community and the welcoming experiences we offer to travellers.

“Together, we've created an airport experience that mirrors the beauty and hospitality of the Whitsundays."

Shute Harbour Marine Terminal has seen a massive transformation in recent years, after being damaged beyond repair during Tropical Cyclone Debbie in 2017. The new building was completed in 2021 and has breathed new air into the facility.

Also welcoming record numbers this year, the Terminal remains the hub for many travellers connecting with the Whitsunday Islands, departing on day expeditions, and even some cruise ship connections with passengers eager to explore the Whitsunday mainland.

“These record numbers do not happen without all our airport and marine teams going above and beyond so it was great their efforts were recognised by the Qld tourism industry,” Mayor Hall explained.

Shaun Cawood Manager Aviation and Tourism, Marianne Goldman Marketing Officer Aviation and Tourism, Mayor Julie Hall, Brooklyn Clarke Shute Harbour Terminals Officer and Craig Turner Director Commercial Businesses. Photo supplied

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BIG4 Adventure Whitsunday Resort Wins Double Gold At Tourism Awards

November 30, 2023

Leading the way in accessible tourism, the BIG4 Adventure Whitsunday Resort team shone brightly alongside some of the state’s premier tourism operators at the Queensland Tourism Awards in Cairns last Friday.

Winning two gold awards, BIG4 Adventure Whitsunday Resort was acknowledged with top honours in the ‘Caravan and Holiday Parks’ category for the sixth time at a state level, as well as the inaugural ‘Excellence in Accessible Tourism’ category.

“This recognition reflects our position, not only as one of Queensland’s most loved family holiday resorts, but also as one of the state’s leading accessible resorts for guests of all abilities,” said BIG4 Adventure Whitsunday Resort owner, Greg McKinnon.

“We’ve been told that there was a record number of tourism award entries this year and an increase of 25 percent on last year, so how fantastic is it to see operators in Queensland kicking so many goals.

“It’s such an exciting time in terms of where the Whitsundays is placed as one of the state’s most desirable holiday destinations,” said Greg.

On the back of the double gold win, Greg and the BIG4 Adventure Whitsunday Resort team will now join the other Queensland gold winners who are automatically entered into the Australian Tourism Awards to be held in Darwin in March next year.

Owned and operated by the McKinnon family, this year saw the popular Whitsunday resort have its 30th birthday. After three decades of transformation, BIG4 Adventure Whitsunday Resort is still ever growing.

This past year they have added another seven new cabins, developed a range of accessible accommodation and facilities, and finished construction of its seventy-one-bed “Bunk House” dormitory accommodation, catering to the Edutourism and groups market, in particular school groups.

Aiming to minimise obstacles guests may otherwise face, areas of focus this year have included new developments for the vision impaired and those with mobility issues, while also complementing its well-utilised Sensory Room, which caters for children on the autism spectrum and their families by offering a special holiday retreat.

“Winning this award reflects the offerings of our quality tourism product, our ongoing development and our exceptional standards of customer service,” added Greg.

“We are very aware of always exceeding our guest’s expectations so it is really wonderful for our family and our incredible team to receive these awards.

“We couldn’t ever achieve this without the support of our guests, many who return time and time again, so we thank them sincerely.”

BIG4 Adventure Whitsunday Resort offers a relaxed, family friendly environment with an extensive range of quality facilities and services, gorgeous cabins and happy, helpful staff.

Set amongst 10 hectares of beautifully landscaped tropical gardens, the resort caters for a variety of budgets with a wide range of accommodation options from camping and caravanning sites to luxury, three-bedroom condos.  

With over 15 onsite activities including a big, huge, mega waterslide park, lagoon style pool, mini golf, outdoor cinema, Kid’s Club, year-round activities program and much more, BIG4 Adventure Whitsunday Resort offers the ultimate holiday escape

BIG4 Adventure Whitsunday Resort team take home two gold wins

Photo supplied

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