
After a wet season that had lawns growing at record speed, a local yard and maintenance company stepped up to help keep Mackay’s cemetery neat and cared for. The team generously volunteered their time and energy to mow and tidy around headstones, making a meaningful difference for the community. Locals quickly rallied to support the effort, with one resident even offering to contribute towards fuel costs. The company shared that they were still seeking a “particular little guy” they had focused on during the clean-up, and expressed a willingness to assist Mackay Regional Council with future maintenance projects. The goodwill of this simple, thoughtful act has rippled throughout the community. Comments of praise online flowed, with one local saying: “What a kind and humble thing to do! Nice work lads, so generous and thoughtful.” Photo source: Better Yards & Maintenance Pty Ltd
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Hi lovely readers, I hope you’ve had a wonderful week. On page 5, you can read all about the fantastic residents from the outskirts of our region who were honoured with the 2026 Isaac Australia Day Awards, as featured on the cover. Across pages 3, 6, and 7, you’ll also find a spread on the recent winners from our Mackay region. If you know a community hero who deserves recognition, feel free to email me or our head office. I love meeting the quiet achievers of our region and sharing their stories with you all! On page 9, there’s a follow-up tribute on the 1918 cyclone that devastated the region 108 years ago, and next week, starting Monday, we’ll celebrate National Apprenticeship Week. A fun fact about me: I actually started a career in panel beating with my dad when I was 14. Growing up around cars, it was something I really enjoyed, and still have a passion for today. I completed three years of my apprenticeship before deciding to keep it as a hobby – lol! Apprenticeships are a great launchpad for any career, and even though I didn’t finish my trade, I still carry those skills, as well as the great memories working alongside my dad. While I sometimes miss the hands-on work, I’m far happier getting to know locals through journalism, and I’m so grateful to be here. Scripture of the week: “Being confident of this very thing, that He who has begun a good work in you will complete it until the day of Jesus Christ.” – Philippians 1:6
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Whitsunday Anglican School student leader Amelia Bishop has been named the 2026 Young Citizen of the Year at the Australia Day Awards, recognising her exceptional leadership, dedication, and service to both her school and the wider Mackay community. Celebrated as a role model for young people, Amelia holds multiple leadership roles within her school. She is School Captain for 2026, President of the Zonta Club, Coordinator of the Year 1 Reading Program, and a committed volunteer with the Mackay Sony Foundation Children’s Holiday Camp, showcasing a strong commitment to service and peer leadership. Amelia’s passion extends beyond her school community, with work experience placements at ATSICHS Mackay and the Torres and Cape Hospital and Health Service. She aspires to study medicine and hopes to establish GP clinics that provide essential health support for Indigenous communities in rural and remote areas across Australia. On the night of the awards ceremony, Mayor Greg Williamson described Amelia as an exemplary young leader who contributes widely across community, sport and service. “Amelia founded a successful Indigenous scrunchie business at just 11 years of age and has been an inspiration and mentor to many of her peers,” Mayor Williamson said. “She actively contributes to the Mackay community through her involvement in Eimeo Surf Lifesaving Club patrols, Mackay Road Runners and the Mackay Marina Run.” School Principal Mr Andrew Wheaton praised Amelia’s achievements and said, “she is a remarkable role model and a most deserving recipient of this honour.” Amelia said she was overwhelmed when her name was announced at the awards ceremony. “When I heard them announce ‘Bishop’, I was completely shocked,” Amelia said. “It was such a surreal moment.” Reflecting on the award, Amelia said the recognition reinforced the importance of giving back and being a positive role model for others. “This award means so much to me because it shows that ordinary people who are simply committed to their community can make a difference,” she said. “To know that someone took the time and effort to nominate me is incredibly humbling.” She also acknowledged the support of her family, teachers and school community. “I wouldn’t be here without the support of my family, my teachers and the staff at my school. They have all played such an important role in encouraging me and believing in me.” Amelia’s achievements have been recognised across a wide range of academic, cultural, sporting and community settings. She is a recipient of the ADF Long Tan Youth Leadership and Teamwork Award (2024) and has participated in prestigious leadership programs, including the Australian National University Indigenous Summer School and the Queensland Surf Lifesaving Youth Excellence Leadership Program. A proud Aboriginal descendant of the Kamilaroi people, Amelia currently lives on Yuwi country in Mackay. She has demonstrated strong cultural pride and creativity through her entrepreneurial venture promoting Indigenous-designed products, as well as through her poetry, earning First Place in the Queensland Aboriginal and Torres Strait Islander Foundation (QATSIF) Arts Competition. Whitsunday Anglican School, along with the greater Mackay community, congratulates Amelia on this outstanding achievement and celebrates the compassion, integrity and purpose she brings to every aspect of her life. Caption: Whitsunday Anglican School student Amelia Bishop has been named 2026 Young Citizen of the Year, recognised for her outstanding leadership, community service, cultural pride, and inspiring contributions across school, sport, and wider Mackay community. Photo credit: Hannah McNamara
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When a police radio falls silent for the last time, it marks the end of more than a shift — it signals the close of a chapter written in service, sacrifice and steadfast leadership. Officers gathered at Mackay Police Station on Wednesday, January 28, to mark the piping out of Senior Sergeant Anthony McDowall, celebrating an extraordinary 36-year career with the Queensland Police Service. Senior Sergeant McDowall retires as one of the district’s longest-serving District Duty Officers. Throughout his career, Senior Sergeant McDowall served communities across Queensland, including Hervey Bay, Bundaberg, Mt Perry, Jandowae, Winton and Mackay. His leadership saw him guide countless officers through critical incidents, major disasters, search and rescue operations and complex investigations, earning deep respect for his professionalism and calm under pressure. A Queensland Police Service representative in Mackay said, “Thank you, Senior Sergeant Anthony. We wish you all the very best in your well-earned retirement.” Caption: Senior Sergeant Anthony McDowall was piped out at Mackay Police Station, marking the end of a distinguished 36-year career with the Queensland Police Service serving communities across Queensland. Photo source: Queensland Police Service
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For many, retirement means slowing down: lazy mornings, long lunches, time to finally relax. Yet Australians are increasingly reimagining this stage of life as a chance to rediscover purpose, deepen connections, and embrace passions set aside during the busier years.
Purpose, after all, is powerful. Those who feel their days have meaning enjoy greater wellbeing, sharper minds, and stronger health. Research into the world's Blue Zones, regions where people live longest and healthiest, reveals that a shared sense of belonging and purpose is the thread that binds these communities.
And where you live matters. Environments that foster community, activity, and growth can make the difference between simply filling time and truly flourishing.
Across Queensland, Keyton's retirement communities are designed with this philosophy at heart. At Eaglemount Resort in Mackay, nestled between rolling hills and the Coral Sea, residents gather for a vibrant mix of activities—from puzzle club and indoor bowls to yoga, aqua aerobics, and the men’s shed. Whether joining the walking group or lending a hand on the social committee, they discover that purpose can be as simple as saying yes to a neighbour's invitation.
At Keyton's Sunshine Coast Bellflower Retirement Resort, resident David discovered an unexpected passion. After 50 years working in HR and admin sales, mostly behind a computer, he joined the gardening group on a neighbour's casual invitation. Now he tends the village's thriving community garden: 18 beds bursting with herbs, seasonal vegetables, and greens that residents pick fresh for their kitchens.
"I had to find something to do," David says.
"So gardening fills in that niche." Most days, he's nurturing plants, expanding his knowledge, and staying active outdoors. His advice to new residents? "Keep your mind rolling on something."
David's story isn't unique. At Hibiscus Buderim Meadows, Marilyn stepped in to lead fitness classes. At Buderim Gardens, Susan helped launch Rumours Café, now serving up to 70 people daily with volunteer residents, some over 80. For some, it's about rekindling passions. For others, it's discovering new callings.
This isn't about filling schedules with busyness. It's about creating environments where meaning emerges naturally: in trying something new, helping a neighbour, knowing you belong. Keyton CEO Nathan Cockerill says retirement village living really does bring out the best in people.
"The environment encourages wellbeing, connection and community, no matter how the residents choose to spend their time."
People thrive when they have purpose and community. What Keyton communities across Queensland offer is not just beautiful spaces to live, but thoughtfully designed places where purpose can flourish.
Retirement, then, is not the end of the story. It's the opening of a new chapter, one with space for growth, contribution, and connection. And in communities designed around shared purpose, that chapter unfolds alongside others who understand that the best years might still be ahead.
Perhaps David said it best when asked about his plans: "You might as well say there's no such thing as 'retire'."
With days spent nurturing gardens, building friendships, and discovering capabilities he never knew he had, retirement has become less about stepping back and more about stepping into possibility.

In the endless pursuit of glowing, youthful skin, many of us reach for the latest serum, cleanser, or mask—believing that the right product will fix what we see in the mirror. But growing evidence suggests that beauty really does begin within, and the health of your skin might have far more to do with your gut than your skincare routine.
This rising wellness trend, known as the gut–skin axis, is gaining traction among scientists, nutritionists, and dermatologists alike. In simple terms, it’s the idea that your digestive system and your skin are deeply connected—so when your gut is unhappy, it tends to show up on your face.
Your gut isn’t just a food-processing system; it’s home to trillions of microbes that help regulate immunity, inflammation, and even how your body absorbs nutrients. When this complex ecosystem—known as the microbiome—is out of balance, it can trigger inflammation throughout the body. According to Dermatology Times, this internal inflammation has been linked to several common skin conditions, including acne, eczema, and rosacea.
In other words, if you’re relying solely on skincare to achieve clear skin, you might be addressing the symptom, not the cause.
When gut health falters, essential nutrients like zinc, vitamin A, and healthy fats may not be absorbed efficiently—nutrients that are vital for healthy, glowing skin. Researchers from the Global Wellness Institute describe the gut–skin connection as a two-way street: gut bacteria influence skin health, and the condition of your skin can reflect what’s happening in your gut.
So, what does that mean for your daily routine? It’s time to start nourishing your body from the inside out.
Antioxidant-rich foods, like blueberries, are a good place to start. Studies show these tiny berries are packed with polyphenols that help fight oxidative stress and may even influence the composition of gut bacteria. Fermented foods such as yogurt, kefir, kimchi, and sauerkraut also play a starring role—helping to restore balance in the gut microbiome while supporting skin health in the process.
A diet high in fibre from vegetables, fruits, and whole grains is equally important. Fibre feeds beneficial gut bacteria, encouraging the production of short-chain fatty acids that calm inflammation and strengthen the gut lining. Pair that with healthy fats like olive oil, avocado, and salmon, and you have a recipe for stronger cells, smoother skin, and reduced redness.
Experts also stress the importance of consistency. Glowing skin won’t appear overnight just because you’ve swapped your cleanser for a smoothie. The gut needs time to rebalance—often weeks or even months—before the results show on your face.
The message is clear: before spending hundreds on the latest miracle cream, look at what’s on your plate. A balanced gut doesn’t just promote better digestion—it can boost your mood, energy, immunity, and yes, your skin.
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We talk about the weather in Mackay. We talk about the sugar price, the reef, the school run, and even the potholes; but one topic that often stays off the table is menopause.
For something that every woman will go through in her lifetime, menopause is still surrounded by silence. Many women describe it as something you “just get on with.” But this natural transition can bring changes that affect your energy, mood, sleep, relationships, and confidence, and you don’t have to simply endure it.
Menopause marks the end of a woman’s reproductive years, when oestrogen and progesterone levels decline. These hormonal changes can lead to hot flushes, night sweats, mood swings, brain fog, and changes in skin, weight, and libido. The pelvic floor can also be affected, sometimes leading to bladder leaks, pelvic heaviness, or discomfort during intimacy. For many, these changes arrive gradually, often catching women off guard, especially when busy juggling work, family, and everything in between.
But here’s the good news: knowledge, movement, and support make a world of difference.
Exercise is one of the most effective and evidence-based ways to ease many menopause symptoms. Regular movement can reduce the frequency of hot flushes, improve sleep, boost mood, and help maintain muscle and bone strength, both of which naturally decline during this stage of life. Strength training and weight-bearing exercise protect against osteoporosis, while cardiovascular exercise keeps your heart and brain healthy. Even a brisk walk through the Botanic Gardens, a yoga session, or a dip at the lagoon can help balance hormones and lift your spirits.
It’s also important to remember that menopause isn’t just a physical change, it’s emotional too. Hormonal shifts can influence mood and anxiety levels, and that’s where connection matters. Sharing experiences with other women, joining local classes, or simply opening up the conversation with friends can make the transition feel less isolating.
As a pelvic health physiotherapist, I often see women who tell me they wish they’d spoken up sooner. They’ve been dealing with bladder leaks, discomfort, or pelvic heaviness for years, assuming it’s “just part of getting older.” But common does not mean normal and help is available. A pelvic floor check can identify muscle changes, guide safe exercise, and restore strength and confidence.
Menopause is not the end of vitality — it’s the start of a new season. With the right tools, movement, and support, women can feel stronger, calmer, and more empowered than ever.
This World Menopause Month, let’s bring the conversation out into the open. Ask questions. Talk to your GP or physiotherapist. Move your body. Prioritise your health.
Because in a town that talks about everything else, it’s time we started talking about menopause too; with honesty, laughter, and the confidence that comes from knowing there’s help and hope available.
Five Ways to Thrive Through Menopause
• Move your body daily – Walking, swimming, or strength training all help balance hormones and boost energy.
• Build muscle, protect bone – Include weights or resistance bands to keep bones strong and reduce fracture risk.
• Prioritise rest and relaxation – Quality sleep and stress management can ease mood swings and brain fog.
• Stay connected – Talk openly with friends, family, or your GP; you don’t have to go through menopause alone.
• Nourish yourself – Eat balanced meals with protein, calcium, and whole foods to support long-term health.
Lauren Neill
Women's, Men's and Pelvic Health Physiotherapist

By Hannah McNamara
Smiles and excitement filled the room as Shara’s Club officially opened its doors on Monday, 13th October, celebrating a landmark moment for adults living with physical or intellectual disabilities across the Mackay, Whitsunday, and Coalfields regions. The not-for-profit registered charity offers a safe, welcoming, and non-judgemental space, that’s completely free, where visitors can connect, learn, and enjoy a wide range of enriching activities.
The Open Day drew an excited crowd, including Federal Member for Dawson, Andrew Willcox MP, and Mayor of Mackay, Greg Williamson. The event celebrated not just the launch of the club, but also the dedication of its founders, volunteers, and the wider community that made it possible.
Mayor Williamson praised the club, describing it as “absolutely outstanding” and noting the thriving club atmosphere.
“I had no idea Shara’s Club was this good,” he said.
“After today, I don’t think it’s going to be a best-kept secret anymore.” He highlighted the remarkable level of community engagement, with more than 80 members already signed up to enjoy the club’s offerings.
Acknowledging the leadership and volunteers who had brought the project to life, Mayor Williamson said, “It takes a village to raise a club. It takes people in a community who are committed to seeing that community take one step forward, and that’s what we’re seeing here today.”
He also commended the Parkinson family, the volunteer committee, and sponsors for their dedication.
“This is something our district will benefit from for a long time to come,” he said.
“The foundation that has been set up, supported by volunteers and sponsors, will be embraced by our community because this club is well worth supporting.”
Federal Member for Dawson, Andrew Willcox, echoed the praise, describing Shara’s Club as a remarkable facility.
“This is a facility that caters for adults with mental and physical disabilities and it’s totally free,” he said.
“People can come, make friends, enjoy games rooms, sensory rooms, and do as much as they like. It’s open to adults who otherwise have nowhere else to go.”
The club offers a wide range of activities and spaces designed to enrich the lives of its members, including a sensory room, dedicated music room, fully equipped kitchen for baking days, karaoke and dance sessions, and seasonal or themed celebrations. The relaxed, inclusive environment allows members to participate at their own pace and form meaningful connections without fear of judgement.
Graham Parkinson, director and founder, shared the vision behind the club.
“The genesis of Shara’s Club goes back to recognising that there were few opportunities in the community for people once they finished school,” he said.
“What started as a small group of friends has grown into a club where eligible people can enjoy themselves in a safe, relaxed, and non-judgemental environment.”
He added that the Parkinson family has made significant personal contributions to fund the facility and expressed hope that external support and donations would help sustain it into the future.
The Open Day showcased the club’s vibrant and welcoming spirit, with members exploring the various rooms, enjoying music, games, and activities, and sharing smiles that reflected the positive impact of the facility.
Mayor Williamson said, “I’m sure we’re going to see a lot more from this wonderful club in the years ahead.”
Shara’s Club has now firmly established itself as a cornerstone of community inclusion, providing adults living with disabilities a space to connect, have fun, and build friendships.
Shara’s Club officially opened on 13th October, offering a free, welcoming space for adults with physical or intellectual disabilities to connect, learn, and enjoy a wide range of activities, earning praise from local leaders and strong community support. Photo credit: Hannah McNamara

The Zonta Club of Mackay, together with Mackay Women’s Service, Salvation Army, and The Neighbourhood Hub, will host the Reclaim the Night March and BBQ on Friday, 31 October 2025, from 5–7pm near Artspace in the Council Precinct.
The event will feature information from Zonta and the Mackay Police Vulnerable Persons Unit, as well as a performance of a local Reclaim the Night song written for the occasion by Rhythm Business. Walkerston Rotary Club will also provide a free sausage sizzle. Participants will march through Mackay City to promote the freedom to feel safe walking in public at any time.
Reclaim the Night (RTN) is a coordinated women’s march against sexual harassment and sexual assault. First held in Sydney and Perth in 1978, it has since become an annual event across Australia, typically on the last Friday in October. Its core message is simple: “women should be able to walk anywhere, at any time, without fear.”
Born from the women’s liberation movements of the 1970s in Europe, the UK, and North America (where it is known as Take Back the Night), RTN challenges the idea that darkness belongs to danger and that women should “stay safe” by staying home. Many marches place women at the front, flipping the script on curfews and control.
RTN highlights three key issues:
• Violence against women – sexual assault, harassment, and domestic violence
• Victim-blaming – the expectation that women restrict their movements, rather than addressing male violence
• The right to public space – walking at night without fear
Across Australia, RTN is organised at the grassroots level by collectives, universities, women’s groups, and unions. Some years see thousands marching; other years, smaller gatherings. Regardless of size, the purpose is constant: a loud, visible refusal to accept violence and silence.

Mackay VIEW Club is calling on the community to embrace the festive season spirit of giving and help raise funds for The Smith Family’s Christmas Appeal, to ensure thousands of students experiencing disadvantage can be supported in their education in 2026.
The charity aims to raise $4.9 million nationally through the appeal, which will provide more than 11,600 children with access to critical learning and mentoring programs to help them stay engaged and motivated at school.
This includes programs like student2student, which pairs younger students with young reading buddies, and after-school Learning Clubs, where students get support with their homework from trained volunteers – many of whom are VIEW Club members.
Mackay VIEW Club president, Elizabeth said this work is more important than ever as families face the ongoing effect of cost-of-living increases.
“Today in Australia, one in six children are growing up in poverty, limiting their ability to make the most of their education. Everyone is feeling the on-going effects of the cost-of-living crisis, but it is not felt equally,” President Elizabeth said.
“For families who were already doing it tough, the higher cost-of-living means having to make difficult choices between paying everyday bills and being able to support their children’s education.”
“All funds raised through donations to the Christmas Appeal will ensure students can take part in The Smith Family’s evidence-based numeracy, literacy, tutoring, digital and mentoring programs to help them catch up and keep up at school.”
Nationally VIEW Clubs currently support more than 1,800 students on the charity’s flagship Learning for Life program, which provides educational, personal and financial support.
“We love hearing about how well our students are doing on the program and receive several letters a year which detail their achievements, hopes, and dreams. We are so proud of the young people we support, and there’s no better time than Christmas to show them our generosity,” said Elizabeth.
VIEW (Voice, Interests and Education of Women) is a national women’s organisation and support network, bringing together women to enjoy social activities, develop skills, and make connections – all while supporting Australian children experiencing disadvantage.
For those who are interested to find out more about VIEW or who would like to join visit view.org.au or call Elizabeth on 0438 715 731
For more information on the appeal, go to www.thesmithfamily.com.au or call 1800 024 069. To find out more about joining VIEW, visit view.org.au or call 1800 805 366.
Photo source: Mackay View Club

Hi everyone,
It’s definitely awards season, and the excitement is building!
This Saturday marks our inaugural Life Publishing Group gala event, supporting seven regional charities. A huge thank you to our entire team for their hard work — especially our Mackay Sales Manager, Jess Clark, whose passion has driven this event from the start, and to our Whitsunday Sales Manager for coordinating donations and client support.
I can't wait to share more about the event with you next week.
This week, however, I’d like to shine a light on the Whitsunday Tourism Awards, which eight of our team attended last Saturday night.
I had the honour of presenting an award and took the opportunity to share a short speech. Walking onto the stage and hearing cheers from my team was a truly meaningful moment. That sense of support — along with my incredible husband by my side, rescuing my lost phone and driving a few of us ‘over 30s’ home — made the evening extra special.
Another standout moment was witnessing the renewed energy and enthusiasm for the awards. What felt somewhat disheartened last year was, in my view, completely revitalised this time around.
The Bob Porter Award went to someone who described it as one of their “top three life moments” — a testament to its renewed significance. And the shift away from lengthy written submissions to the Best of Queensland Experience Program has created a fairer, more accessible entry process.
While some may have felt uncertain navigating the new system, it was wonderful to see smaller businesses step into the spotlight — a refreshing change that reflects the true diversity of our tourism community.
You can read the full 16-page awards feature by turning to page 30.
Until next week,
Rach

This week’s good deed comes from someone many of you will know, Life Publishing Group’s Editor-in-Chief, Rachael Smith.
While out on a distribution run, Rachael was restocking newspaper stands at Whitsunday Plaza, hauling heavy bundles as she moved from point to point. Despite pushing through with determination, the load was visibly demanding.
As she powered through, a kind young man approached and offered to lend a hand, Rachael taken aback by the gesture stated:
“At first, I almost declined, thinking I could manage on my own, but then I saw the genuine look in his eyes and graciously accepted.”
As he helped her carry the bundles, the young man said something that stuck with her:
“That’s what we do around here in this community, we all help each other.”
"He was such a nice person," Rachael shared. "simply wanting to help and contribute to the positive environment of his community, it was lovely see someone, especially a young guy in his twenties, think to help and offer support."
What might have seemed like a small gesture had a big impact on Rachael, and when she told the story back at the office, we all agreed: this had to be our Good Deed of the Week.
We love hearing stories like Rachael’s. If you or someone you know has done a good deed or experienced one, we’d love to hear about it! Send your stories to editorial@lifepublishinggroup.com.

Jetstar have announced that the Whitsunday Coast Airport to Adelaide direct flight will soon be cancelled.
Since launching less than 12 months ago the flight has averaged at around 61% capacity and has not met the airline’s minimum requirements for long-term sustainability.
The final direct flight will operate on Wednesday 28 January.
A council spokesperson said that customers booked onto the Adelaide service have been re-accommodated on alternative flights.
Despite the cancellation of the Adelaide route, the Whitsunday Coast Airport continue to work with airline partners to expand services, including discussions for a new route planned for 2026.

The Whitsunday Tourism Awards took a bold new direction this year, shifting away from the traditional, time-consuming written submission format in favour of alignment with the Best of Queensland Experience Program (BOQEP).
This updated model now mirrors the approach adopted across much of Queensland, with winners assessed based on real-world results — including verified online reviews, customer feedback, accreditation standards, and industry engagement.
In the past, operators were required to submit written entries of up to 10,000 words to compete. While thorough, this often proved a barrier for smaller businesses lacking the time or resources to complete submissions that truly reflected their quality and impact.
Driving the change is Julie Telford, Chair of the Board of Tourism Whitsundays and former owner of Red Cat Adventures, now Business Development Manager for SeaLink Whitsundays, which employs over 140 staff.
Speaking on the night, as both Chair of the Board and a long-time operator, Telford acknowledged that under the previous format, the awards had become a bit predictable, with the same businesses – including her own – being recognised year after year.
“This change was about levelling the playing field and celebrating operators who consistently deliver exceptional experiences every day. For too long, some outstanding businesses missed out simply because they lacked the time or resources for lengthy submissions,” she stated.
“This new approach provides everyone with a fair chance and shifts the focus back to where it belongs — on the guest experience. It acknowledges the real-world impact operators are making, from positive customer feedback to engagement within the wider tourism community."
While there was initial apprehension about the shift in format, the overall reception on the night was positive, with many attendees praising the fairness and simplicity of the new model.
Tourism Whitsundays CEO Tim Booth strongly endorsed the changes during his address, highlighting the region’s exceptional participation in the BOQEP program. He pointed out that while Brisbane has 350 operators involved, the Whitsundays — despite being a small regional area — has an impressive 123, reinforcing the region’s position as a leader in Queensland tourism.
The 2025 Whitsunday Tourism Awards not only celebrated excellence but also marked the start of a more accessible and inclusive future for the region’s tourism operators. The new format puts the spotlight back where it belongs — on the customer experience — and sends a strong message: the Whitsundays continues to lead the way in Queensland tourism.

The Whitsunday business community will come together next month to celebrate innovation, leadership, and community spirit at the 2025 Whitsunday Business Awards, recognising 70 outstanding nominees across ten award categories.
Delivered in partnership between Whitsunday Regional Council, the Whitsundays Chamber of Commerce and Industry, and the Bowen Chamber of Commerce, the Awards shine a spotlight on the people and enterprises driving growth across the region.
This year’s event is proudly supported by Bendigo Community Bank Cannonvale–Proserpine as Principal Partner, highlighting its commitment to building stronger, more connected communities through business support.
Whitsunday Regional Council Mayor Ry Collins said the Whitsundays’ business sector continues to set a benchmark for regional excellence, innovation, and resilience.
“The Whitsundays has always been a place where local businesses punch well above their weight by combining creativity, community pride and the kind of tropical spirit that keeps people coming back,” Mayor Collins said.
“From Bowen to Collinsville, and from Proserpine to Airlie Beach, our business community is the beating heart of our economy.”
Alan Milostic, President of the Whitsundays Chamber of Commerce and Industry, said “These Business Awards are an opportunity to recognise the businesses and individuals going above and beyond.”
“We know that when we celebrate our businesses, we inspire others to grow, create jobs, and build a stronger regional economy for everyone. We look forward to celebrating everyone at the event in November.”
Jo Shepherd from the Bowen Chamber of Commerce said the Whitsunday Business Awards are more than just recognition, they are a celebration of resilience, innovation, and community spirit.
“They offer our region a unique window into the journeys behind local success stories, shining a light on the determination, challenges, and growth that help shape our business community. Congratulations to all nominees.”
2025 Whitsunday Business Awards – Nominees
Best of the Whitsundays: Business of the Year
For an outstanding business that sets the gold standard for excellence, innovation and leadership in the region.
• Airlie Beach Hotel
• Airlie Beach Tourism
• Birds Fish Bar
• Mana Skin Body & Soul
• Maroona Gardens
• Ocean Rafting
• Whitsunday Life Newspaper
Business Leader of the Year
Recognising an inspiring leader whose vision, dedication and influence have driven exceptional business and regional success.
• Garry Matthias, Corrsafe Enterprises
• Jenny Rush, Aquatic Rush
• Kellee Fogg, Whitsunday Law
• Robert Congo, Yooribaya Cultural Experience
Rising Star: Employee, Apprentice or Trainee
Highlighting an exceptional individual who has demonstrated outstanding growth, dedication and contribution.
• Aaron Murphy, Down to Earth Whitsundays
• Allen Bauer, Bird’s Fish Bar
• Billy Hinchcliffe, Pilchers Mitre 10 Bowen
• Jessica March-Peach, Women’s Well Co
• Orry Ferguson, Airlie Beach Hotel
• Shontelle Betzel, Bowen Rail Company
Small Business Hero
Recognising sole traders and small businesses that make a big impact through ambition, innovation and resilience.
• Above and Below Gallery
• Airlie Health Hub
• Ambitious Cakes
• Ceremonies by Georgina
• Edge Dance Studio Whitsunday
• Mumabuba
• Oceanic Tales
• Option Insurance Brokers
• Party Cakes Whitsunday
• Principle Movements
• Queen of Clothing
• The Answer is Yes
• Tim Warren Auto Airconditioning & Electrical
• Yooribaya Cultural Experiences
Customer Service Champion
Celebrating businesses and individuals who consistently go above and beyond to create unforgettable customer experiences.
• Airlie Beach Executive Services
• Hogs Breath Cafe Airlie Beach
• Bowen Tourism and Business
• Katrina Williams, Garden Shack Whitsundays
• Magnums Accommodation Airlie Beach
• Mana Skin Body & Soul
• Mariah Dean, Frangipani Cleaning Services
• Peninsula Airlie Beach
• Tamarra Robson, Bowen Meals on Wheels
• Whitsunday Sailing Outrigger
Regional Game Changer
Recognising businesses that fuel economic growth, innovation and community prosperity across the region.
• Bowen Gumlu Growers Association
• Corrsafe Enterprises
• Shiift
• Tin Lid Enterprises
• Whitsunday Life Newspaper
• Whitsundays Property Buyers
Trailblazing Young Entrepreneur
Celebrating rising stars (under 25) who are redefining success in start-ups, leadership or industry innovation.
• Fayith Mitchell, Photography for You
• Mariah Dean, Frangipani Cleaning Services
• Sam Vanderpoel, Rolling with Netherpoel
Community Champion
Highlighting businesses making a real difference in the Whitsunday community through meaningful contributions and initiatives.
• Abbot Point Operations, Community Support Program
• Bowen Community Op Shop
• Bowen Meals on Wheels
• Bowen Old People's Home Society
• Bowen Tourism and Business
• Club Whitsunday
• Creative Connections Whitsunday
• Tassal
• Tin Lid Enterprises
• Whitsunday Housing Co Ltd
Eco Excellence
Showcasing businesses that are leading the way in sustainability, environmental responsibility and green innovation.
• Airlie Health Hub
• Bubble Soap Co
• Coral Sea Marina
• Pilchers Recycling
• Whitsunday Segway Tours
• Zero Waste Solutions
Business Legends of the Whitsundays: Hall of Fame
Celebrating businesses or individuals that have achieved long-term success and made an enduring impact.
• Abbot Point Operations
• Magnums Accommodation Airlie Beach
• Nathan Fleming, Airlie Beach Tourism and Ocean Rafting
• Tim Warren Auto Airconditioning & Electrical
WHAT: Whitsunday Business Awards
WHERE: Proserpine Entertainment Centre
WHEN: Friday 21 November (5.30pm - 8.30pm)
Tickets: Available via Whitsundays Chamber of Commerce and Industry website

Turquoise waters, teeming reefs, green landscapes, and the whitest of white beaches. The Whitsundays is a pretty special place. The region is not just a natural wonderland, home to 74 of the world’s most stunning islands. It’s a place for adventure, escape, indulgence, and where dreams become happy memories to share as stories for years to come.
As I move across the region, it’s never lost on me how blessed we are to live in such a beautiful and diverse part of the world. Tourism is a vital driver of the local economy, and nowhere is that more pronounced than in the Whitsundays.
Last Saturday night, the region’s tour companies, accommodation operators, restaurants, and tourism businesses were showcased at the Whitsunday Tourism Awards. Congratulations to all the winners. Your success is well deserved because the field of entrants was so strong. To those who may not have secured a victory, you should still be very proud. The sum of all your efforts makes for a local tourism industry with few rivals.
Around 900,000 people, both domestic and international visited the Whitsundays last year, spending over $1.6 billion. To put things in perspective, in 2019 that spend was just under $700 million. That’s more than double in five years. Add to that the fact that we had a couple of those years interrupted by COVID, and these are truly extraordinary figures. It’s the result of a lot of hard work by a lot of people, helping to position our region as a premier holiday destination. With so many amazing operators and industry groups, it’s not hard to see these figures continuing to rise.
The Whitsundays is a holiday mecca attracting visitors from all over the world. But it’s not just the international market that the region impresses. Airlie, Bowen, and surrounds are incredibly popular with Australians, too. Importantly, the industry is also well supported by locals. That’s right, locals choosing staycations and spending locally has a major impact on driving the industry to bigger and better things.
Many in the tourism industry faced difficult challenges during COVID, and with visitor numbers down over the course of a couple of years, it was locals who helped fill the void. With local support, most businesses and operators were able to battle through to be even stronger on the other side.
Every time you book a tour, stay on one of the islands, eat out, or even buy a coffee, you’re contributing to our local economy and tourism industry. I know how tough many are doing it right now with the cost of living and rising expenses. So, to everyone choosing to spend locally, thank you for continuing to support our businesses and operators. If you can’t afford to get away over Christmas, just remember there’s still plenty to enjoy right here at home. And don’t forget the region also has an array of great free activities, like going for a hike, cooling off at the lagoon, or throwing a line in.
Let’s keep showing the world what makes the Whitsundays not just a place to visit, but a place to remember.
Contributed with thanks to Member for Dawson Andrew Willcox MP
Member for Dawson Andrew Willcox MP enjoying the sights of Airlie Beach while celebrating the success of the Whitsundays’ world-class tourism industry. Photo supplied

As part of Sexual Violence Awareness Month this October, Whitsunday Counselling and Support will host its main community event, Reclaim the Night, at Coral Sea Marina Gardens. The evening will feature guest speakers including MP Amanda Camm and Officer in Charge Anthony Moynihan from Whitsunday Police, followed by a walk along the Airlie Beach Foreshore.
Attendees are encouraged to bring signs, or pick one up from the team on-site. Live music by Dylan Hammond, light nibbles, and networking opportunities will follow the walk.
“This is such an important issue in our community — one in four women experience some form of sexual violence in their lifetime,” said organiser Charlotte Jones.
This is the first event of its kind in Airlie, with hopes to make it an annual tradition.
WHAT: Reclaim the Night March
WHERE: Coral Sea Marina Gardens
WHEN: Saturday 25th October at 5.30pm

Donzel began his Tec-NQ House journey in Semester 2, 2025, bringing fresh energy to the boarding community. As a year 10 student, preparing for year 11 in 2026, he already has his future mapped out: a career in the automotive industry.
“I chose Tec-NQ for the opportunities after school,” said Donzel.
“I heard about this school from family members,” he added.
It’s the strength of Tec-NQ’s vocational pathway options that attracted him, and he is keen to take every chance to learn. “So far, it’s been good,” he added with a smile.
Head of Boarding, Luke Papworth, says Donzel’s attitude is a great fit for Tec-NQ House. “When new students arrive with a clear goal, it sets them up to make the most of the opportunities here,” Luke said. “Donzel has come in focused on automotive, and we’re already seeing his commitment.”
Life outside of the classroom keeps Donzel busy. At home on Warraber Island in the Torres Strait, he spends spare time fishing with family and friends. In Townsville, he’s quick to make use of the boarding house facilities, enjoying games of pool and keeping up with basketball. A loyal Chicago Bulls supporter, his favourite number is 23, a tribute to Michael Jordan. On the rugby league field, he follows the Roosters.
For Luke, this balance of vocational focus, sport and recreation is exactly what Tec-NQ House was designed to provide. “Boarding gives young people independence with a safety net,” he explained. “We set expectations around learning, wellbeing and behaviour, and then we support them with structure and routine. That’s where they thrive.”
Tec-NQ House itself is a purpose-built boys-only residence located in Rosslea. Opened in 2022, it provides accommodation for up to forty senior school students from regional and remote Queensland, giving them access to Tec-NQ’s trade-focused senior school program.
The facility blends structure with comfort. Students have air-conditioned double-occupancy rooms, communal lounges with streaming services and computer access, and a secure outdoor recreation area with BBQ facilities and a basketball court. An on-site professional chef prepares nutritious meals every day, fuelling the boys for school, sport and work placements.
Transport is provided to the Tec-NQ Douglas co-educational campus, and staff also drive students to and from workplaces when required. This removes barriers and lets students focus on their learning, hobbies and friendships. After-hours, the boys enjoy organised sport, social activities and excursions, all designed to build a sense of community.
Luke says that for students like Donzel, these routines help them settle quickly. “First-year boarders do well when there is a clear rhythm to the week,” he said. “They learn to manage their time, connect with mates and build confidence. Those skills will serve them in school, in apprenticeships and in life.”
With his career pathway in mind, his hobbies from home, and a willingness to get involved in boarding life, Donzel is making a strong start. We look forward to seeing his journey continue into year 11 and 12.

Recently, the Proserpine Sub-Committee of the Whitsundays Chamber of Commerce & Industry ran a Business Impact and Tourism Opportunities Survey to gather insight from local businesses on recent closures and how Proserpine can boost its visitor appeal.
The survey, completed by 20 businesses from diverse businesses and industry sectors – plus numerous comments on social media – revealed clear priorities and strong consensus among local operators.
Key Messages from Proserpine Businesses
When the RV Park first opened in 2019, more than half of businesses noticed an immediate uplift, with some reporting up to a 10% increase in sales.
68% of businesses reported a decline in customer traffic or sales after the RV Park closure in 2023, with 42% describing the drop as significant.
85% strongly believe reinstating a free (or similar) RV Park in Proserpine would benefit both their business and the wider economy.
70% say a centrally located Visitor Information Centre – ideally in the main street, or in or near an RV stop – would encourage more tourists to stop and explore Proserpine.
Travellers vs. Tourists: Why It Matters for Proserpine
While survey responses did not explicitly differentiate between travellers and tourists, the responses make clear that the closure of visitor services (the RV Park primarily) impacted travellers – particularly caravanners and grey nomads – rather than traditional tourists.
Unlike tourists, who are drawn to the Whitsundays for leisure and attractions such as the Reef, islands, or organised tours, travellers use Proserpine as a functional stopover point. They contribute not only to hospitality and retail, but also to a wide range of everyday services.
Respondents highlighted impacts across sectors not always associated with tourism, including automotive repairs, veterinary clinics, healthcare providers, and general retail.
Businesses stressed that these visitors created broad-based economic value. One respondent noted:
“We’ve noticed fewer caravanners stopping to restock supplies since the RV Park closed.”
Another added: “There was a huge drop in foot traffic… it was like the life was sucked out of the town.”
This feedback shows that travellers generate spending patterns extending well beyond the traditional visitor economy. By losing an RV Park, Proserpine has lost a key mechanism that encouraged these stopovers – reducing both main street vibrancy and customer flow across service industries.
What Businesses Want to See
Based on the survey results, the Whitsundays Chamber calls for:
Reinstating a free or low-cost RV stopover facility to support travellers, not just tourists.
Establishing a main-street Visitor Information Centre – or distributed information outlets in current Proserpine businesses – to improve visitor services and provide orientation.
Upgrading basic visitor amenities – more toilets, showers, shade, and accessible parking are needed.
Building on Proserpine events and experiences, including heritage storytelling, guided town walks, and using major events to activate the town.
Conclusion & Next Steps
The survey results clearly show that Proserpine businesses see traveller-friendly infrastructure and a central Visitor Information Centre as vital to attracting stopovers, increasing visitor spend, and strengthening the local economy. There is also strong appetite to collaborate on initiatives that celebrate heritage and activate the town through events and experiences.
The Whitsundays Chamber will now:
Engage with Whitsunday Regional Council to present the survey results and advocate for reinstating traveller-friendly facilities, including an RV Park and Visitor Information.
Explore opportunities and partnerships to fund a Whitsundays Chamber-led Historical Town Trail initiative that integrates business, industry, and arts and culture precincts.
Launch a Whitsundays Chamber-led Business Activation Strategy to align Proserpine with regional tourism priorities and major events, and elevate appeal through improved retail standards, coordinated marketing, and precinct revitalisation initiatives.
Full Data & Report now available
The full Business Impact & Tourism Opportunities Report is available from the Whitsundays Chamber website with aggregated data, question-by-question breakdowns, and direct business feedback.