Independently Owned, Locally Grown, Community Loved
Local tourism operators are expressing concern toward troubling times ahead, with the federal government’s new visa restrictions set to shrink the backpacker workforce that drives seasonal operations. The Federal Government’s proposed cuts to Working Holiday Visas have raised concerns across two of the Whitsundays’ biggest industries. Bowen farmers warned that fewer backpackers could leave crops unpicked, and now tourism leaders in Airlie Beach have added that the same cuts could leave local businesses scrambling to find workers that aren’t there. At Airlie Beach’s Heart of the Great Barrier Reef sign, Tourism Whitsundays CEO Tim Booth and Whitsunday Mayor Ry Collins spoke about what the proposed changes could mean for a region that relies heavily on tourism. “We can't have Airlie Beach named Australia's top tourism town in the small category and then have the knees cut out from us by federal policy,” Tim said. The proposed changes form part of the Federal Government’s effort to reduce migration, a topic that has been of hot debate by all three parties that Mayor Ry Collins believes the working holiday visas should be separated from. “Obviously the federal government is really coming in with broad brushstrokes to try and address the publicly perceived issue around net overseas migration (NOM),” said Mayor Collins. “Some of the dialogue I heard last week in Canberra was actually taking that working holiday maker class completely out of the NOM calculation. “I think that's a fair and reasonable way that they can make the numbers look as good as they want but it won't affect the actual number of workers that are here to support our industries.” The new restrictions look to cut the second-year extension on Working Holiday Visas from 57,000 to 45,000 slots, and 3rd year extension from 31,000 to just 5,000. According to Tourism Whitsundays, the Whitsundays hosts about 3,500 backpacker workers at any given time of the year. “I think for regions like the Whitsunday’s unemployment rate is lower than the national average by 0.9%, so at a 3.5% unemployment rate, we just don't have the workforce there that can pick up these roles that the working holidaymaker delivers for our communities,” Tim said. According to figures released by Tourism Whitsundays, in the year ending March 2026, domestic visitors spent $959.1 million in the region and international visitors spent a further $271.8 million. This spending was made possible by the abundance of workers delivering those experiences. “[Working holidaymakers] do a terrific job already in delivering world-class experiences, particularly here in the Whitsundays,” said Mayor Collins. “We do see working holidaymakers really take up that mantle, particularly in areas like customer service roles, hospitality roles, housekeeping roles... “What we're asking for is that we can stay strong as an entire tourism industry.” Having just returned from Canberra, the pair said raising regional and statewide voices is crucial to persuading the Federal Government to reconsider how the proposed restrictions would apply. “And then at a federal level, obviously through our federal member Andrew Wilcox, but we've also engaged with the members of the Labor Party around that as well. “But unfortunately it's starting to feel like a number of issues that we're campaigning on…along with things like disaster recovery funding arrangements which was one we linked into last week.” Photo caption: Whitsunday Mayor Ry Collins and CEO of Tourism Whitsundays, Tim Booth. Photo credit: Zach Houtenville
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In this world of AI and other technological advancements, you don’t want to be the person who wanders around the office like a big old clumsy Tyrannosaurus Rex bumping into all the youngsters and stepping on their laptops and other devices. It’s one of the challenges of our times; getting the balance right in business in a world that is increasingly controlled by AI, robotics and a rapidly changing IT environment. I remember, some years ago now, when older family members had refused to embrace computer technology and mobile phones etc. They were really left behind and felt excluded in a world that had moved ahead without them. I’ve got a 19-year-old son who doesn’t have to think about it. Current and evolving technology is part of his life and, like others in his age group, he is completely at ease with something that is just part of his make-up and comprehension of the world around him. The trap you can fall into is letting the kids do all the IT stuff for you. My son set up our old TV with all the streaming services etc, which was the easy option for me, but I find it’s important to get involved and do it yourself otherwise everything will move ahead and you won’t be able to do things for yourself. But I am still stuck in some of the old ways. If I am ordering a takeaway meal I still ring the restaurant and go and pick it up. The old T-Rex wanders into the Thai or Indian joint and picks up his plastic bag of goodies, pays, and drives home. There aren’t many of us left. Uber Eats baby. Everyone has embraced it. My wife and daughter were having dinner together in Brisbane recently and my daughter noticed that her stockings or tights had “run” or a ladder in them. My wife suggested she jump in the car and drive to a nearby supermarket and get another pair. But my daughter ordered a new pair to be delivered to the restaurant by Uber. They were there in a jiffy and the night continued without the pesky interruption of having to leave the restaurant to buy them. It’s a great example of the modern world making things easier and how many of us need to ensure we are adjusting and understanding how things can now be done. There is another side to the coin, however. People have told me that I should get AI to write my columns. They say I could give it some examples of columns I have written and give it an idea for a new column and tell it to knock out 600 words on my chosen topic in my style of writing. It’s something I would never do. Apart from the fact that it would somehow seem like I was cheating, it would also not be authentic. I feel that however boring or pedestrian my stories and comments are, at least they are mine. They have come from my noggin, my experiences. It is my take on the world, not something that has been cobbled together by artificial intelligence. It’s similar in the world of real estate and, I’m sure, business generally. You need to embrace the technology, use it when it creates a better service, a superior experience for buyers and a better result for sellers. But there is still a place for picking up the phone and calling buyers, following up from open homes, doing the hard work that needs to be done as an agent. In a world of AI, robotics and Uber Everything the human element, the person-to-person connection still needs to happen to deliver good service and create the best result for clients.
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Maisy is a beautiful little soul who seems to understand that the very best place in the world is right beside someone she loves. She is affectionate, gentle, social and wonderfully trusting. She loves curling up on a welcoming lap, snuggling into your arms and settling close enough to make you feel as though you have always belonged together. Maisy is generous with her purrs, her cuddles and her sweet little air biscuits. She even places her paw in your hand as if to say, “I choose you.” But this gorgeous girl is not only a champion snuggler. Maisy is playful, curious and full of kitten joy. She loves exploring her toys, chasing anything that moves and turning ordinary moments into entertainment. She will happily amuse herself, but everything is even more fun when her favourite person joins in. She has that perfect combination of affection and personality, soft and loving when it is time to cuddle, and playful and bright when it is time for fun. Maisy will bring warmth to your home, companionship to your days and a little paw to hold whenever you need it. If you are looking for a kitten who will play with you, curl up with you and love being part of your life, Maisy may be the girl you have been waiting for. Maisy has been desexed, microchipped, received her first vaccination, been wormed and is litter trained. She is ready to begin her beautiful new life as a much-loved indoor companion. To arrange a meet and greet with Maisy, please call Ros on 0403 814 318.
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Tarren McAuley, Web Director and Co-Owner I remember when those AI posters started popping up – the first one looked kinda different. By the end of the week, when I’d seen 30 of them, I was much less enamoured + actively scrolled past anything that had that telltale paint smear style font. It’s not that the quality had gotten any worse between me seeing that first one + when I was sick of them by the 30th. But it was no longer novel or original. I think AI is especially susceptible to this because as soon as someone discovers a winning formula, everyone else jumps on the bandwagon, but because everyone is getting similar outputs, it gets old – quick. I think brands can fall into a similar trap. Humans are always looking for inspiration + when seeking it out, where better to look than the other players in your field. If you’re a tech company, you’re going to look at Samsung, Apple + the like. But when that happens too much, you get a feedback loop of samey-ness. For me, this is best exemplified by airline logos. Look at Qantas + Virgin, probably the two biggest brands in Australia. Both use a red plane-like icon, w/ their logo in big letters next to it. Bit cherry picked but even the other big players’ logos are similar - Emirates uses mainly red + shakes it up by having a slightly more exotic font. Jetstar ditches the red for orange + has their icon at the end but it has similar visual markers. This isn’t unique to logos, like w/ the poster example earlier – it could be your social tiles, your website or even your company email sig. Whatever it is, if you wake up one day + notice that the other businesses around you are looking a bit too similar, that should be your sign to start looking at a rebrand to shake off the rust + re-establish your unique identity. You know, until the cycle repeats again!
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For more than five years, locally and family owned and operated ATS Expedition Outfitters has been helping drivers transform everyday vehicles into capable, adventure-ready touring machines built for Australian conditions.
Specialising in all things 4x4, the team at ATS Expedition Outfitters offers complete vehicle solutions designed to keep customers moving safely, legally and confidently — whether it’s for work, touring or the ultimate off-road adventure.
From GVM and GCM upgrades to complete touring setups, ATS Expedition Outfitters provides expert advice and premium-quality fit-outs tailored to every customer’s needs. Their services include bull bars and vehicle protection, trays and canopies, auto electrical solutions, lighting, dual battery systems, drawer and pantry systems, fleet fit-outs, wheel and tyre packages, and much more.
“Our goal is simple — we want to help customers build their dream vehicle while making sure it remains safe, practical and compliant,” the team said. “Whether it’s a daily driver, a serious touring setup or a commercial fleet vehicle, we take pride in delivering quality workmanship and reliable solutions.”
Visitors to the expo will have the opportunity to check out a range of vehicles on display, including everyday touring builds, a professionally equipped fleet fit-out, and several impressive full-sized American truck adventure rigs guaranteed to turn heads.
ATS Expedition Outfitters will also be running exclusive expo specials across a huge range of camping and 4WD accessories, giving attendees the perfect opportunity to upgrade their setup before their next trip. Plus, there’ll be giveaways happening throughout the event.
If you’re passionate about touring, camping or off-road adventures, make sure you stop by and chat with the team at ATS Expedition Outfitters — your one-stop shop for everything 4x4.
atsoutfitters.com.au
Helping people move better and live life to the fullest has long been at the heart of My Chiropractor Mackay City.
Owned and operated by Principal Chiropractor Dr Marti Harris and his wife Colleen Harris, the locally-loved clinic has continued to expand its services while investing in technology designed to improve outcomes for patients experiencing spinal and nerve related conditions.
One of the clinic’s most significant advancements is its spinal decompression therapy, with the practice operating two of only 17 Spine MT Core decompression machines currently available in Australia.
This advanced technology provides local patients with access to cutting-edge treatment for disc injuries and nerve compression, eliminating the need to travel to major metropolitan centres for care.
Patients attending the clinic have access to a wide range of services including spinal adjustments, spinal decompression therapy, dry needling, shockwave therapy, individualised rehabilitation programs and nutritional supplementation.
These treatments support people experiencing disc injuries, nerve related pain, arthritis, sporting injuries and those seeking alternatives to surgery or long-term medication.
The practice’s continued growth has also welcomed a new face to the team, with graduate chiropractor Dr Joly Albarracin recently joining the clinic.
Originally from Mackay, Dr Joly completed her studies in Brisbane at CQUniversity Australia, earning a Bachelor of Science (Chiropractic) and a Master of Clinical Chiropractic before returning home to begin her professional career.
“Now that I’m back, it’s like I never left… and it’s great to be back home,” Dr Joly said.
She is currently undertaking a mentorship program within the clinic, working alongside Dr Marti and Dr Rod while meeting both new and existing patients.
Dr Marti said the team was thrilled to welcome her.
“We’re very excited to have Dr Joly come and join our chiropractor family… and we are very blessed to have someone who is as passionate about family healthcare as Dr Joly is.”
Backed by a highly trained and collaborative team, My Chiropractor Mackay City continues to evolve its strong community presence, offering patient-centred care focused on spinal decompression and improved function. Those experiencing ongoing spinal or nerve-related symptoms are encouraged to book an assessment to explore whether this approach may be suitable for their individual needs.
mychiropractorqld.com.au
At On Point Eyecare, we believe good communication is one of the most important parts of good eye care.
Opening an independent optometry clinic in Mackay was never just about creating a place for eye tests and glasses. For Joel Bialy and Diana Lovadina Long, it was about building a clinic where people feel heard, understood and genuinely cared for - from the moment they walk through the door to the moment they leave with a clear plan for their eye health.
Eyes are incredibly complex but understanding them should not feel overwhelming. At On Point Eyecare, every appointment is shaped around the person in front of them. That means taking the time to listen properly, understand concerns, explain findings clearly, and make sure each patient feels confident about what comes next.
Whether it is a child struggling at school, a patient noticing changes in their vision, someone managing diabetes, or a person simply wanting reassurance that their eyes are healthy, the goal is always the same: to provide thoughtful, thorough care in a way that feels calm, clear and personal.
As an independent clinic, On Point Eyecare has been designed around patient-first care, not rushed appointments or one-size-fits-all recommendations. Advanced diagnostic technology supports detailed clinical assessment, but the heart of the appointment remains the conversation, asking the right questions, explaining results in simple language, and helping patients understand their options.
That same care extends beyond the consulting room. The clinic has been thoughtfully designed to feel welcoming, comfortable and accessible, with a calm environment, friendly team, child-friendly spaces and convenient on-site parking.
From comprehensive eye examinations and children’s vision testing through to contact lenses, dry eye care, glaucoma assessment and carefully selected eyewear, every part of the clinic reflects the same simple approach: take the time, communicate clearly, and care for the person, not just the eyes.
At On Point Eyecare, it’s personal, because you and your vision matters.
Mackay nurse navigator Shona O’Neill is being recognised during Palliative Care Week for her work supporting patients with life-limiting illness and improving quality of life through compassionate, coordinated care. Photo source: MHHS
As Palliative Care Week came to a close last week, the work of Mackay Hospital and Health Service’s Specialist Palliative Care team highlighted the important role compassionate, coordinated care plays in improving quality of life for patients with life-limiting illness.
For acting nurse navigator Shona O’Neill, palliative care is not simply about end-of-life support, but helping people live as well as possible during difficult circumstances.
“It’s not just about end-of-life care,” Shona said.
“It’s about helping people live as well as possible in the time they have — managing symptoms, supporting emotional needs, and helping people make informed choices about their care.”
Working within the Specialist Palliative Care Service at Mackay Hospital and Health Service, Shona helps coordinate care between medical teams, GPs and community services while supporting patients and families through emotionally challenging periods.
“No two days are the same,” she said.
“I might be attending outpatient appointments, visiting patients at home, or supporting them over the phone. A big part of what I do is making sure people feel connected — that they’re not facing this alone.”
Shona’s interest in palliative care developed during eight years working on a medical ward at Mackay Base Hospital, where she witnessed the impact coordinated care could have for patients and families.
“That experience really stayed with me,” she said.
“I could see how much better things could be for patients and families with the right support in place, and I wanted to be part of that.”
Since joining Mackay HHS in 2016, Shona has continued building her expertise, completing postgraduate oncology studies and currently undertaking a Master of Nurse Practitioner in palliative care.
Her current studies include developing a nurse practitioner-led palliative care model aimed at improving access to care, strengthening advance care planning and reducing avoidable hospital admissions.
While many people view palliative care as emotionally difficult work, Shona said she sees it as a privilege.
“It can be emotional, but it’s also a privilege,” she says.
“You’re supporting people through one of the most significant times in their lives. There’s a lot of meaning in helping someone feel comfortable, informed and supported.”
She said the work had also changed her own perspective on life.
“It’s taught me a lot about what truly matters to people, including relationships, comfort, dignity,” she says.
“It gives you a different perspective on life.”
With Kim McPherson, Ben Brightman and Chloe Watson from Valley Veterinary Surgery
From humble beginnings, Valley Veterinary Surgery has spent 25 years growing into a trusted network of family-run clinics, supporting animal-lovers on their best days and worst, and delivering next-level care to pets, livestock and native wildlife.
It all began with a single branch, opened in 2001 by Veterinary Surgeon Kim McPherson and her then-husband Brad Pullen, when their eldest daughter was just seven-months-old.
“I never planned on being a business owner, but it just happened, out of true necessity. We were going to be cane farmers, but the cane was in a real crisis,” Kim said.
Kim and Brad identified the potential for a vet surgery in Walkerston.
It was a risk that depended on the community giving them a chance.
“We were so appreciative of anyone who came to see us,” Kim shared.
Now, Valley Veterinary Surgery has 3 fully-staffed clinics.
“It's unbelievable to look back now and think where we began. It was such a small beginning. We didn't do anything fancy,” Kim reminisced.
“We just said: Let's do this. Let's listen to people, try and help, give good service... And you know, it's just happened.
“We barely had a holiday in six years when we first set up - but they were good times. It was really rewarding to be focused on supporting the Valley. Our girls grew up amongst after-hours emergencies, and sacrifices were endured, but I am so proud of them, one now a doctor and one about to graduate vet science.”
As demand grew, expansion followed, and Valley Veterinary Surgery opened clinics in central Mackay and Marian.
Ten years into the journey, Kim and Brad separated, but the business continued to thrive with his support.
Kim expresses gratitude for Brad’s founding role: “I wouldn't have done this on my own. We were a unit.”
In 2021, Brad’s shares in the business were taken over by Veterinarian Ben Brightman and Vet Nurse Chloe Watson.
Ben and Chloe were already on staff, dedicated to the team and to maintaining the clinic’s core family values.
Ben had grown up with a dream of working with animals. Valley Veterinary Surgery cared for his family pets, and Ben realised it was exactly the kind of clinic he wanted to work for.
“It was just always a great community-minded family vet clinic. They really cared about our pets and our livestock and wanted to do the best thing for us. You had that special relationship with them.”
Chloe was a nurse for Valley Veterinary Surgery between 2012-2018, before moving to the UK. When she returned in 2020, she became head nurse and took on clinic management.
“I never thought I would be a business owner,” Chloe said.
“I never thought it was an option for a vet nurse or a practice manager. But Kim mentioned it to me and said, with my work ethic, it’s something I’d be good at.
“I found myself thinking about it all the time, after that.”
Despite the business’s growth, a close-knit family-feel endures, with senior staff from day one now mentoring recent graduates.
An upcoming milestone for the business includes the addition of a CT scanner, the first between Bundaberg and Townsville.
Day to day, it’s all about making a difference in the community, treating every pet like it’s their own, and supporting owners on their best days and their worst.
What’s your favourite part of the job?
Kim: A client really appreciating our effort.
Ben: The people in the community.
Chloe: Training the young nurses.
valleyvet.com.au
This gorgeous Pioneer Valley property is perfect for the large family that loves an outdoor lifestyle.
Built-in 2003 this expansive, 5 bedroom + office, ranch style home is 420m2 under roof including the 120m2 massive wrap around verandah. With beautiful, timber floors in the living areas, new carpet in the bedrooms, new fans, lights and fresh paint, this home is ready for you to move in and enjoy a peaceful rural lifestyle.
The 12m x 18m powered shed has two 5m x 3.6m roller doors one at each end of the shed; providing ample room for a multitude of vehicles, machinery, toys and workshop space. There is also a 6 x 6 mezzanine and bathroom. The 7.2kW solar and new back up battery provides low cost off grid living without compromising on lifestyle.
Strategically positioned and set back from the road, the house yard includes garden beds and an abundant orchard.
Indoors:
-Massive open plan lounge, dining and kitchen with timber floors, opening out to the wrap around verandah
-Well-appointed kitchen with walk in pantry, quality appliances including a brand new, free standing gas cooker with electric oven, large fridge space and wide timber benchtops and breakfast bar.
-Separate king-size master suite, positioned at the West end of the home with a massive walk-in robe and luxurious master ensuite and study
-Central media room
-4 queen size, bedrooms all with walk-in robes and fans
-Large main bathroom with separate toilet
-Spacious laundry with plenty of storage
-2.7m ceilings and security screens throughout
-Ducted vacuum system
-Solar Hot Water
-New lights, fans, carpet and fresh paint throughout
Outdoors
-Wrap around verandah offering year-round outdoor living and 360 views
6m x 7m shed slab at house ready for garage
-12m x 18m powered shed has two 5m x 3.6m roller doors one at each end of the shed, designed as a drive through
-6 x 6 mezzanine, with bathroom
-Generator change over switch
-7.2kW Solar with new back up battery (2023)
-2 x 10,500Gal water tanks
-Bore, recommended for garden and stock use only
-Productive vegetable garden and orchard
-Septic system, all purpose tank + grease trap
-Purpose built 4T Hoist and ride on mower are available to be purchased separately
-Fully fenced in to three paddocks including the house yard + 8 panel cattle yard
-2.29ha, elevated and well drained.
INCLUDED:
Tractor with attachments and mower available. Both are 18 months old and in good condition.
Trident tractor includes a 4 foot slasher, 4 in 1 bucket , forks, auger attachment and tow hitch attachment.
Dewalt 42 inch ride on mower.
Rates: approx $1335 per ½ year
Build Year 2003
Zoning: Rural Residential
Price: $1.5M
Phone Robyn Agius to book your viewing 0419 216 364
Photo credit: Photos by Nell
Staff, supporters and business partners gathered at M&P Services last Saturday to celebrate 40 years in business with the iconic three Max Lambs who have helped shape the company’s success. The shed-style celebration, complete with a trailer stage, honoured the family-run business and its long-standing contribution to the region.
Federal Member for Dawson Andrew Willcox attended the event and praised the milestone, saying, “Congratulations to M&P Services on celebrating 40 years in business in Paget, Mackay!
“A brilliant achievement by this father and son duo, a milestone worth celebrating!”
Wilmar Sugar and Renewables has confirmed start dates for the 2026 sugar production season, with mills across the Burdekin, Proserpine and Plane Creek regions preparing to begin crushing in early June.
The company’s four Burdekin mills; Invicta, Pioneer, Kalamia and Inkerman, along with Plane Creek Mill at Sarina, are scheduled to begin operations on 2 June. Proserpine Mill and the Herbert region’s Victoria and Macknade mills will follow on 9 June.
General Manager Operations James Wallace said the start dates were determined by crop forecasts, factory readiness and expected paddock conditions.
“We've got a bigger crop than last year, and we're keen to get the season under way to minimise the risk of a late finish and the associated challenges of pushing into the wet season,” Mr Wallace said.
“Our goal is to have all of our factories crushed out by mid-to-late November.”
Wilmar is forecasting a statewide crop of 15.19 million tonnes for the 2026 season, almost one million tonnes higher than last year’s total throughput of 14.23 million tonnes.
Regional estimates include 7.97 million tonnes in the Burdekin, 1.67 million tonnes in Proserpine and 1.45 million tonnes at Plane Creek.
General Manager Engineering Istvan Torok said maintenance and upgrade works across factories, rail networks and rolling stock were nearing completion ahead of the season start.
General Manager Cane Supply and Grower Relations Dave Zeller said loco driver training was already under way and reminded motorists to remain vigilant around cane rail crossings.
“We’re reminding residents and visitors to take extra care on the roads and look out for cane trains,” Mr Zeller said.
Coalition representatives are urging the Australian Government to strengthen protections for cane growers as the nation’s Sugar Code of Conduct undergoes a major review.
The review comes as the existing code, introduced by the former Coalition Government, approaches its 10-year sunset period and faces a decision on whether it will be renewed or remade.
Shadow Minister for Northern Australia Susan McDonald said the code had played a critical role in protecting growers during negotiations with large milling companies.
“The Sugar Code of Conduct was introduced for a reason, and it has proven effective,” she said.
“Cane growers often have limited leverage when negotiating with large mills, and the code provides important protections to ensure negotiations are fair and disputes can be resolved. We do not want to see growers lose the safeguards that have helped deliver certainty and stability across the industry.”
Senator McDonald said the review also presented an opportunity to consider how the code could apply to emerging sugar cane products including ethanol and biofuels.
“As the industry evolves into ethanol, biofuels and other value-added products, it makes sense to consult growers and industry about whether sensible adaptations are required,” she said.
“But any future changes must preserve the strong protections already provided under the code.”
Member for Dawson Andrew Willcox said the review needed to recognise the mounting pressures already facing cane farmers.
“This review must recognise that our cane farmers are the ones taking all the risk with mother nature, while dealing with massive global price fluctuations and rising input costs,” he said.
“This Code was designed to level the playing field and ensure that negotiations are handled in good faith. We have already seen Labor leave regional Australians out in the cold in this week’s Budget, and we cannot afford for them to do the same with the Sugar Code.”
Mr Willcox said growers needed to benefit from the industry’s transition into bio-manufacturing and renewable energy sectors.
“As our industry evolves into biofuels, ethanol, and other value-added products, the Code must evolve with it,” he said.
“We need to ensure that our cane farmers are rewarded for the innovation they bring to the sector, not just the raw product they deliver to the mill gate.”
Deputy Leader of the Nationals and Shadow Agriculture Minister Darren Chester said consultation with growers would be crucial throughout the process.
“The Coalition introduced the Sugar Code to give growers practical protections and a fairer playing field, and this review must strengthen those safeguards, not water them down,” he said.
Queensland Natural Resources and Mines Minister and Burdekin MP Dale Last said the Burdekin had previously experienced the uncertainty caused when negotiations between growers and mills stalled.
“A decade ago, the Burdekin witnessed first-hand what can happen when that safety net does not exist and those crucial negotiations are left at a stalemate,” Mr Last said.
Industry consultation and regional shed meetings are expected to form part of the review process in coming months, with growers and communities encouraged to provide feedback.
As regional Queensland continues to grow, so too does the pressure on the services that keep our communities safe. One of the clearest examples of this is in the Pioneer Valley, where rapid population growth is beginning to outpace emergency service infrastructure.
The Pioneer Valley is no longer just a small rural community. Towns like Walkerston, Marian and surrounding areas are expanding quickly through new housing developments, attracting young families, retirees and workers looking for a great regional lifestyle close to Mackay. Today, more than 8,000 people call the Valley home, and that number continues to rise.
With that growth comes responsibility. We must ensure infrastructure and emergency services keep pace with the needs of the community.
Queensland Ambulance Service reviews service delivery across the state regularly, considering factors such as incident demand, response times, road access, demographics, health infrastructure and future growth. These reviews feed into annual local needs assessments to identify future infrastructure and resource requirements.
Recently, I tabled a community petition in the Queensland Parliament calling for a dedicated ambulance station in the Pioneer Valley. The petition, started by Marian resident Erin Sinnamon, has attracted more than 5,000 signatures, a strong sign that local families are concerned about emergency response times.
At present, ambulances responding to emergencies in the Valley are often dispatched from Paget, Beaconsfield or Finch Hatton when available. In some cases, it can take more than 25 minutes for an ambulance to reach Marian from Paget.
In an emergency, minutes matter. Whether it is a cardiac arrest, serious crash, farm accident or medical episode, those delays can have devastating consequences.
This campaign is not about politics. It is about planning ahead and recognising that regional communities deserve the same access to timely emergency care as anywhere else in Queensland.
The Pioneer Valley is growing, and the planning for emergency services must grow with it. Investing in a local ambulance station would not only improve response times, it would provide peace of mind for the thousands of families who proudly call the Valley home.
The excellent trainer team: from left, Zac Borg, Glen Brady, Ron Gurnett and Earl Neilsen
By Joseph Borg, Chairman, CANEGROWERS Mackay
It is hard to believe that we are already nearing the middle of the year and, with it, the start of the sugar crush season. Millers are planning to steam up across the region on various dates from the first week of June.
This year’s crop has been estimated at 1.45million tonnes in Plane Creek area, and 5.1million tonnes in Mackay milling area.
Across the Mackay region, this is one of the most important times on the agricultural calendar.
The beginning of harvest signals far more than cane being cut and transported to the mill. It also marks the start of a busy period of connected activity across the entire industry, including planting, fertilising, haulage, maintenance, mill operations and the transport and application of valuable mill by-products.
For local communities, it is a time of energy, teamwork and opportunity.
Like many industries across Australia, the sugar industry continues to face a shortage of seasonal and skilled workers. From farms to mills and the many businesses that support them, there is strong demand for people who are willing to step in and be part of a vital regional industry.
Mackay Canegrowers is once again working hard to meet that demand by promoting our industry’s job opportunities locally and nationally. This outreach is about more than filling jobs: it is about inviting people to experience life in the tropical winter, to contribute to an industry that keeps regional communities strong, and enjoy meaningful work during one of the most productive seasons of the year. In particular, Grey Nomads continue to play an important role, bringing experience, reliability and enthusiasm while enjoying a Queensland winter.
As part of this commitment, Mackay Canegrowers has again delivered two haulout driver training courses this month with the support of Queensland Government Skilling Queenslanders for Work funding.
Interest was exceptionally strong, with a record number of nominations received from people of all ages and backgrounds: clear proof that there is genuine community interest in being involved. These four-day courses give participants practical knowledge and hands-on experience across all aspects of haul-out driving, helping them build the skills and confidence needed to work safely and effectively during the crush.
That comes about because of a great training team, with RTO support from Earl Nielsen and Ausintec, and with the real-industry, practical knowledge of the grower-trainer team led by Ron Gurnett, with Zac Borg and Glen Brady. It’s that team who give the course its greatest strength: reality, carved from years of experience.
Mackay Canegrowers sincerely thanks them for sharing their time and equipment. Their efforts are helping create pathways into the industry and building a stronger workforce for the season ahead. For anyone looking for a fresh opportunity, a new skill, or a chance to be part of a proud regional tradition, now is the perfect time to get involved in the sugar industry. Our training courses may be over for the year, but many harvesters are willing to train new workers.
Head to www.mackaycanegrowers.com.au to find out more, and see our jobs board!
Erin Ryley – Manager
With household expenses and personal circumstances constantly changing, now is a great time to make sure your money is still working as hard as possible for you.
A simple financial review can help identify opportunities to improve cash flow, better structure your accounts and potentially help you achieve your goals sooner – whether that’s paying off your home loan faster, building savings or simply feeling more in control financially.
For example – if you're looking to make your home loan work better for you, here are a few strategies to consider:
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The late Leah Smith, riding horses fearlessly in shorts. Photo sourced
After losing his wife to asbestos-related cancer in August 2024, Mackay father and widower Phil Smith has spent the past 22 months relentlessly advocating and fundraising through Ride In Shorts For Leah, an initiative to which he has devoted more than 1,200 volunteer hours and raised over $42,000 for asbestos education and disease prevention initiatives.
On May 15th, Mr Smith proudly, yet humbly, received the Queensland New Volunteer Award for 2026.
Advocacy Australia and its Asbestos Education Committee announced the win, presented by the Governor of Queensland, Her Excellency the Honourable Dr Jeannette Young AC PSM, at Brisbane City Hall.
The recognition comes in the wake of profound loss, following the heartbreaking passing of his wife, Leah Smith.
Leah had unknowingly been exposed to asbestos fibres as a three-year-old when her parents built their family home. At just 49 years of age, and only eight months and one day after her diagnosis, she tragically succumbed to malignant mesothelioma.
She has since been remembered as a woman of great courage, often doing what she loved most – riding horses fearlessly in shorts, with a beer in hand.
It is a legacy now carried forward through Ride In Shorts For Leah.
Since her passing, Mr Smith has become a powerful voice in educating Australians about the dangers of asbestos exposure and the importance of safe renovation practices.
He said the award was dedicated to Leah and to every family impacted by asbestos-related diseases including malignant mesothelioma, lung cancer and asbestosis.
“Leah wanted people to be warned about the dangers of asbestos and how easily exposure can happen when asbestos-containing materials that remain in 1-in-3 Australian homes are disturbed during renovations, maintenance and demolition.
“I made a promise to Leah that I would share our story and if it helps prevent even one family from going through this heartbreak, then everything we’ve done will have been worth it,” Mr Smith said.
“This award doesn’t just acknowledge my efforts. It belongs to Leah, our sons, supporters and volunteers, especially Jade Flack and Stephanie Wood, who supported me through the toughest time of my life and continue to support our Ride In Shorts For Leah fundraising and awareness activities.
“The riders, donors and every person who’s helped raise awareness and funds to support asbestos education across the community; this award belongs to them all,” Mr Smith said.
Advocacy Australia chair and Asbestos Education Committee chair Clare Collins said, “Phil embodies everything volunteering is about - courage, compassion, leadership and service to others.
“What makes Phil’s contribution so remarkable is that his advocacy for asbestos awareness was founded on profound personal loss.
“And yet despite his grief, Phil continues to relive his loss publicly to keep a promise he made to his beloved wife Leah - to protect other Australians from exposure to asbestos fibres that can kill,” she said.
“Through Ride In Shorts For Leah, Phil has not only honoured Leah’s legacy but created a powerful and growing grassroots movement that is helping save lives through awareness and education about asbestos risks,” Ms Collins said.
One thing I’ve been reflecting on lately is how easy it is for all of us, myself included, to look at ideas for Mackay and think, that would be great to have here.
And honestly, many of them would be.
People want things for our region because they care about this place. Whether it’s major events, new facilities, upgraded infrastructure, beautification projects or tourism ideas, most suggestions come from a genuine desire to see Mackay continue growing and improving.
But one of the biggest things I’ve learned sitting at the council table is that wanting something and responsibly delivering it are two very different things.
Another important part of this role is learning perspective, not just pushing my own perception. Every decision carries a cost and a consequence. Not only the cost to build something, but the long-term cost to maintain, operate, repair and sustain it into the future. Those costs are ultimately carried by the community and the ratepayer. That’s perspective.
Everyone knows the cost of living has increased, but what many people may not realise is how unpredictable the broader economic and geopolitical landscape has become. Global instability, supply chain pressures, fuel prices, inflation and shifting economic conditions all flow downstream into local government in different ways. Councils don’t operate separate from those pressures. We feel them too.
That’s why local government has to think beyond announcements and individual ideas. Council has to weigh budgets, legislation, priorities, operational realities and long-term sustainability all at once. Sometimes leadership means asking not only, “would this be good to have?” but also, “is this realistic, achievable and responsible in the long run?”
I think people deserve honesty about that.
One important thing I’ve also learned is that the role of a councillor is strategic, not operational. Under local government legislation, councillors help set the strategic direction of council, represent the community and provide oversight and accountability. The operational side, the day-to-day management and administration, sits with the Chief Executive Officer and council staff.
That doesn’t mean councillors shouldn’t understand how things work. We need to understand projects, systems and community impacts to make informed decisions and remain strategically relevant. But there is a difference between understanding operations and interfering in them.
It’s also important to understand that councillors are not always privy to every detail at every stage. Some matters are legally confidential, commercial-in-confidence or subject to contracts and negotiations that restrict what can be publicly discussed at certain times. That can understandably frustrate people wanting immediate answers, but those protections exist for important reasons.
I also don’t claim to know everything. This is my first term on council, and there are councillors and mayors with several terms and decades more experience and understanding than I have. I respect that. Part of leadership is being willing to learn, ask questions and continue growing into the responsibility of the role.
What keeps me grounded is remembering the people behind the reports and agenda items. Financial decisions affect households already managing rising costs. Infrastructure decisions shape what future generations inherit.
Growing up in a working-class family taught me that most people value practicality, honesty and common sense. They understand that sometimes you can want something while also recognising the need to approach it responsibly.
That’s not negativity. That’s stewardship.
For me, this role has never been about headlines or monuments. It’s about contributing to meaningful and reasonably achievable outcomes that genuinely benefit our region over time.
Nigel Dalton MP with Louise O’Neill CEO Palliative Care Queensland
As the weather in Mackay begins to change, we’re moving into the cooler months — not quite slippers weather yet, but it’s definitely time to break out the hot chocolates and marshmallows. Over the past few weeks, I’ve been out and about across our region almost every weekend, attending local events, catching up with community groups and speaking directly with residents about what they want to see for Mackay’s future.
Last week in Parliament, I was proud to advocate for Mackay by supporting the Resources Safety and Health Queensland and Other Legislation Amendment Bill 2026, while also recognising the invaluable contribution local volunteers make to keeping our community strong and connected.
In relation to the Resource and Safety Bill I highlighted that in Mackay, mining is more than an industry — it supports local jobs, families, apprenticeships, small businesses and the growth of our regional communities. These reforms are about strengthening worker safety, accountability and governance across Queensland’s resources sector, while ensuring every worker returns home safely at the end of every shift.
I also spoke on the Inquiry into Volunteering in Queensland and recognised the incredible network of volunteers in the Mackay community. From Neighbourhood Watch groups helping keep our streets safe, to U3A Mackay supporting lifelong learning for seniors, to Volunteers in Policing (VIP’s) — volunteers are at the heart of our region. I also acknowledged the dedicated volunteers at Mackay Senior Citizens Hall, Mackay Mental Health and Community Programs, and the many local sporting clubs where volunteers continue to coach, manage, fundraise and support local families.
I also had the opportunity to attend Palliative Care Week and Neighbourhood Week celebrations in Parliament. These important initiatives often rely heavily on volunteers, carers, community organisations and local advocates who work tirelessly to support vulnerable Queenslanders and strengthen community connection.
Outside Parliament, it has been fantastic to see important local projects progressing across Mackay. I am proud to announce that works are now underway on upgrades for Mackay Musical Comedy Players Inc, delivering on our 2024 election commitment to invest in community infrastructure. I’m looking forward to seeing the new storage space completed and the many future productions still to come.
Construction is also progressing well on the new social and affordable housing project on Macalister Street. This development is part of a broader pipeline delivering 36 social and affordable homes across the Mackay. Once complete, the new apartment building will provide 18 homes, adding to the growing supply of safe and secure housing for local residents. Now well underway, this project represents a significant step forward, following the delivery of 36 homes in Mackay since being elected in 2024.
As always, if you would like to get in touch, my office is open Monday to Friday 8am -4pm or come and say hello at the Mackay Marina Run on Sunday, 7 June at Mackay Marina.
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