Independently Owned, Locally Grown, Community Loved
Photo source: Whitsunday Anglican School (Facebook) Whitsunday Anglican School’s Kindy to Year 2 students enjoyed a fun-filled Athletics Carnival, with young athletes taking part in running, jumping and throwing events while showing plenty of enthusiasm, determination and House spirit. Supported by Senior School volunteers, the day celebrated participation, encouragement and the strong sense of community across the school. See more photos here: www.mackayandwhitsundaylife.com/social-pics/little-legs-big-spirit-at-whitsunday-anglican-schools-kindy-carnival
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Leading Mackay real estate business REMAX Select has announced the appointment of highly respected business professional Samantha Self as General Manager. The appointment is set to further strengthen the agency's high-performing team across the Mackay region, with Principal Nikita Kinnane describing Ms Self's arrival as an exciting step forward for the business. “We are heading in a really exciting direction with our business, and I cannot be more excited to have Samantha join our leadership team to build on that momentum,” Ms Kinnane said. Ms Kinnane said the recruitment process was focused on finding a leader whose values aligned with those of the business, it was Ms Self's shared commitment to those values and vision that made her the ideal candidate. "Samantha will play an important role in shaping the future REMAX Select, bringing exceptional experience in property, management and leadership to help drive growth and innovation, and this will flow into enhancing every aspect of our business. "Importantly, Samantha shares our core values and commitment to putting Mackay first, and we share the same drive to really make impactful change, bring big city ideas and execute them in our own country girl way.” It was the core values of respect, integrity, collaboration, excellence and trust that Ms Self aligned with, sharing her goal to continue to build on the trust and integrity the agency has established in Mackay, while supporting the continued growth and development of both the team and business. “I’m excited to take on the role of general manager and work alongside Nikita and the entire team at REMAX Select,” Ms Self said. “REMAX Select has a strong team with exceptional talent which is highly respected throughout the community and I’m excited to be part of its continued success.” Ms Self steps into the role after eight years as retail manager of the largest shopping centre in northern Australia. During that time, she was the key driver of building positive, collaborative relationships with retailers, creating an environment where retailers were genuine partners in success. Having led sales performance analysis and market insight initiatives, Ms Self said she looks forward to applying her knowledge and experience to support the continued success of the REMAX Select team. “I am dedicated to empowering our team members through training and development opportunities, ensuring they have the tools they need to succeed,” she said. “My goal is to continue to foster the team’s culture of professionalism, responsiveness and customer-first approach and I look forward to collaborating with our talented agents and staff to create a dynamic and successful environment here at REMAX Select.” REMAX Select is an award-winning real estate business, recently recognised as the 2025 REIQ Medium Agency of the Year and finalist at the 2026 REIA National Awards for Excellence. The office consistently ranks in the National Top 10 Offices in the REMAX Australia network, recognised as the #3 individual office for commissions and transactions at the REMAX Australia Annual Awards 2025 earlier this year, where they were also named a finalist for the network’s community service award and special achievement in marketing for an office award. REMAX Select is located at 133B Victoria Street, Mackay. Contact (07)4829 4612 or visit remax.com.au/select/ for an award winning real estate experience. Newly appointed General Manager, Samantha Self (Left) with REMAX Select Principal Nikita Kinnane (Right).
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In 2000, Peter and Denise Phillips laid the foundation for what would become one of Mackay’s most recognisable holistic, all in one property, insurance and financial services ecosystem. Starting as a Mortgage Choice franchise, Gardian was built on a commitment to helping people make confident financial decisions with local people in the know! Over the decades, that foundation has steadily evolved. Today, Gardian encompasses a wide range of services, including all manner of finance, general and business insurance, financial planning, real estate sales, property management, and commercial sales, management and leasing. What began as a single offering has grown into an integrated business model serving individuals, families, businesses, and community across the region. Now, the organisation enters its next chapter. After many years at the helm with her late husband Peter, Denise Phillips will step down from her role as Managing Director. Her leadership has been central to Gardian’s growth — not just in size, but in culture, reputation, and its connection to the local community. Taking over the role is Ben Phillips, Owner/Director and Head of Gardian Finance. Having been closely involved in all aspects of the business and its clients, he brings both continuity and a forward-looking perspective to the position. Leadership transitions often mark defining moments for organisations. In this case, the change represents both the continuation of a strong legacy and the opportunity to build on it. The evolution of Gardian — from a small franchise to a diversified advisory group — reflects the importance of adaptability, strategic growth, and staying aligned to core values to the community. For the Mackay business community, this transition highlights the strength of long-term vision and succession planning, particularly within locally grown enterprises. It also reinforces the impact that leadership grounded in community and relationships can have over time. As Gardian moves forward under new leadership, it does so with deep roots, a clear purpose, and a platform built for continued growth.
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I don’t know about you, but I find morning TV hosts incredibly annoying. I rarely get to see them, with their contrived laughter, over-the-top friendliness, stupid nicknames for each other, make-up and perfect hair cuts. But sometimes, if there has been some event that might interest me, or if I’m curious about what’s going on, I might flick on the TV and see what’s happening as I’m getting ready for work. I immediately regret it and start flicking channels to try to find someone bearable. It’s a challenge that usually lasts a couple of minutes before I turn the TV off and do something much more pleasant, like go to work. I did like Karl Stefanovic but he has been flicked, apparently because his employer didn’t like his podcast guests. There seemed something real about Karl but he was an island in a sea of fakery so there’s no point in me turning on Channel 9 anymore. There’s an Irish journalist/host on ABC TV, Catherine Murphy, who I also like. She’s funny and real and seems to want to stick to simply presenting a story in her slightly quirky style without imposing an agenda. But that’s about it for me. One thing the morning shows have an abundance of is “experts”. Whatever the drama that’s emerged, there’s an expert to explain it to you, pull it apart and tell you how concerned you should be. The expert needs to do it in about 17 seconds because everyone is going to get bored soon and we’ve got an ad break coming up. The more dramatic the event and the more it impacts the loyal viewers, the more vital it is that an expert is on hand. The current disaster of note it a neat combo: the economy/inflation/interest rates/housing downturn. This is the type of news drama you want when you’re planning the show because it affects the viewers, hits their hip pockets. But experts are everywhere in the media on this one, not just the morning shows. They’re out there giving their views on interest rates (some say they will go up, others say they will go down), the economy (some say it will be okay, others say we are headed for a recession), inflation (some say it will get worse and others say it will ease). Part of this blockbuster, of course, is house prices. Some experts say prices will drop in big cities like Sydney and Brisbane. Others say they will drop everywhere. Some say there will be a small, temporary drop but things will soon start going up again because there is a lack of housing supply across the nation. One group of experts that are worth paying attention to are the valuers from Herron Todd White, who put out their monthly property clock, which is a snapshot of how they see particular markets. The position on the clock face a particular city is located (we’re talking analogue here kids, not digital) tells you where it sits in the market. Twelve o’clock is top of the market, 3 o’clock is a falling market, 6 o’clock is the bottom of the market, 9 o’clock is a rising market. Things can change quickly and there a times a property can go from falling market to bottom of the market and up to rising market very quickly. HTW’s June clock would have been a challenge for them because tax changes and other events had happened but their longer-term impacts are unclear. They had Bundaberg and Toowoomba at the top of the market, Sydney at 2 o’clock and starting to decline, The Whitsundays, Gladstone and Sunshine Coast approaching the top of the market and Mackay, along with Rocky, Townsville and Cairns, in a rising market. Most agents in Mackay will tell you there has been a change but there is still activity, investors are still engaged and properties are selling. Most are being alert, not alarmed.
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AWB First Aid First has everyone covered this month, offering their 4WD Outback First Aid Kit for only $160 for the entire month of May.
“I have this catchphrase ‘Everyone likes to Whitsundays’ because everyone here likes to go camping and fishing,” Andrew Barker, owner of AWB First Aid said.
One good thing is to have the kit, the next is to know how to use it, Andrew said.
“Which is why we offer training to go along with the kit.”
“We are now offering, once a month, a Saturday and a Monday night first aid training course, so that people who can’t make our regular times can get the training.”
The training courses offered through AWB First Aid First encompass all aspects of health, including Cardiopulmonary Resuscitation, general First Aid, Emergency First Aid Response in an Education and Care Setting, and even Advanced Resuscitation.
“We also educate people on health issues, such as asthma and strokes, and sell tools and products that aid those conditions.”
AWB First Aid First also services the community, attending local events, and Andrew would also like to share that AWB First Aid First will be attending the Proserpine Show Ball, assisting any one who needs medical help.
To book into any First Aid course, ring 07 4945 3124 or visit their website awbfirstaid.com.au
AWB First Aid First services the Whitsunday community with all first aid needs
When it comes to home repairs or renovation projects, many people choose to take the DIY route to save money. However, while the idea of saving some cash may sound appealing, the reality is that attempting to do it yourself can often end up costing you more in the long run.
Here are five advantages of using trades and professionals instead of trying to do it yourself:
1: Time-saving. Trades and professionals have the knowledge and experience to get the job done quickly and efficiently, leaving you with more time to focus on other things.
2: Quality workmanship. A professional's work is guaranteed to be of high quality, and you can rest easy knowing that the job has been done right the first time.
3: Safety. Some projects require specialised knowledge and equipment that may be unsafe for an untrained individual to handle. Hiring a professional ensures that the job is done safely and with minimal risk.
4: Resurfacing concrete with paint. If you want to update your concrete surfaces but don't want to replace them, consider resurfacing them with paint. This is a job best left to the professionals, as they have the knowledge and equipment to ensure a smooth, even finish that will last. Give Superior Paint a call to see how they can help you.
5: Professional cleaning of upholstery and carpets. Upholstery and carpets can harbour dirt, dust, and allergens that can impact your health. A professional cleaning service can remove these contaminants and leave your home looking and feeling fresh. Call Protect and Sanitise to see how they could help you.
Cloudy, windy and rainy weather did little to prevent early morning Anzac Day events earlier this week, as thousands recognised that the conditions paled in comparison to what our diggers endured.
Services, marches and meaningful celebrations were held around the Mackay region from dawn to dusk; an opportunity for those who’ve served to reflect and a reminder to us all of their great sacrifice.
Veterans, family members, schools and organisations marched, some with badges proudly displayed, while many watched on, honoured and paid their respects.
Anzac Day is a day not to glorify war, but a day to reflect on the atrocities it has brought to so many families and the sacrifices made for Australia’s way of life.
In May last year, 92-year-old Mackay resident Claire McDonald called for an ambulance. At the time, Claire lived alone and wasn’t able to catch her breath that night.
“I had a heart attack, but I didn’t know I was having a heart attack,” Claire recalled.
Claire was brought to Mackay Base Hospital by paramedics before being transferred to the Cardiac Care Unit.
“The ambulance men were very nice to me and settled me down though I don’t remember a lot.”
Claire underwent an insertion of a stent, a small mesh tube that aids in holding open narrow passages in weak or narrowed arteries, restoring blood flow.
“I can’t find the words to express how thankful I am … all the staff were just exceptional,” she said.
“From the time they pushed that bed from the ambulance to the hospital, till the day the female doctor came around in the morning and said, ‘you can go home today’, they did nothing but 100 – 200 – 300 per cent good!
“You could not complain.”
Claire has since returned to her South Mackay home and enjoys regular care from the Community Health and Therapy Services (CHATS) and attends a weekly fall and balance group.
She’s doing well in her classes according to physiotherapist Michael Dalton, but she’s a bit annoyed that she’s still feeling ‘a bit weak’.
“I've neglected my unit for the simple reason that I've had to put me before the house,” Claire said.
“I like things neat and clean, so I was a fanatic in the house.
“When I have my next appointment with the doctor, I’m going to ask him for a tonic.”
Claire McDonald is grateful to the staff in the CCU of Mackay Base Hospital. Photo supplied
Hi Readers
On the next page, you’ll read some profound words from the President of the RSL Mackay Sub Branch, Ken Higgins OAM. He said this to me while chatting quite frankly about his experience of being conscripted into the Australian Army during the Vietnam conflict at the innocent age of 20. The conversation genuinely changed the way I view war, veterans and commemorative occasions like Anzac Day.
I kept Ken’s story and stories just like his in mind on Anzac Day earlier this week, as the country stopped to reflect on the atrocities of war, the bravery it reveals in people and the sacrifices it forces people to make. Flick through the next few pages to see how the Mackay region marked this important day.
While telling Ken’s story to my father last weekend, he recommended The Odd Angry Shot, a 1979 Australian comedy war film following the experiences of Australian soldiers during the Vietnam War. While I haven’t had the chance to watch it, and I’m sure there are plenty of similarly important films, I thought I’d share his recommendation.
More and more of these Vietnam war stories will come to light throughout the year as the country commemorates 50 years since the 1973 proclamation of the end of Australian involvement in the Vietnam War. Services will be held by RSLs around the country, including right here in Mackay, in the month of August.
In the lead up to these services, Mackay Life hopes to work with Ken and the RSL Mackay Sub Branch to uncover the stories of Mackay’s Vietnam veterans. Personally, I’m looking forward to learning more about this conflict and sharing these stories with you.
As the sun rose across the cane fields, a time of day symbolic of one of Australia and New Zealand’s most infamous military involvements, thousands gathered at dawn services across the region.
Anzac Day is a day to reflect on all veterans, all conflicts and all impacts made by war.
With a full timetable of services around Mackay and surrounds, people took every opportunity they could to commemorate the day.
“As a returned service person, I look at Anzac Day as a reflection on our service and the sacrifice of the 100,000 that died for our way of life in Australia, but also the hundreds of thousands that have been traumatised by war,” said Mackay RSL Sub Branch President Ken Higgins OAM.
“We need to honour those people who served and died but we also need to be mindful that war’s a horrible thing and not to promote it as a heroic thing.
“There are heroes in war, but that’s the consequences of war.
“Most veterans aren’t interested in war; what they’re interested in is peace.”
Photo credit: KR Photos & Videos
Photo credit: Amanda Wright
Photos supplied: Mackay Regional Council
Photo credit: Sam Gillespie
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Mackay could soon be the new location of a thriving biofutures industry thanks to government plans to create a new hub for producing sustainable plant-based resources in the region.
With growing global demand for cleaner fuels, this industry is booming as it assists the aviation, maritime and heavy vehicle sectors to decarbonise and transition to more sustainable fuel sources.
If plans go ahead, Mackay will become one of 13 SDAs (State Development Area) with other locations including Cairns, Townsville, Abbot Point, Gladstone and Bundaberg.
“Now more than ever, consumers, governments, shareholders, corporations and their supply chains are looking for solutions to reduce carbon footprints and ensure they can participate in decarbonised markets,” said Deputy Premier Steven Miles MP.
“Queensland has delivered Australia’s first sustainable aviation fuel, first containerised shipping and renewable diesel trials and we’re continuing to build our local biofuel market by working with the aviation, construction, maritime and transport sectors.”
Touted as the industry that brings the old and the new together, many innovations are refining traditional practices to create new products.
An example of this is using the biproducts of cane farming to create a new resource.
Mackay MP Julieanne Gilbery, said that a Mackay State Development Area would transform the region into a space where businesses could be brought together to form value chains in industries like biomanufacturing and bioenergy.
“These are the industries that could utilise our wonderful locally sourced, plant-based organic materials to make everything from fermented foods to aviation fuel,” she said.
“An SDA could be the key to unlocking future opportunities and creating good jobs in exciting new industries while protecting existing jobs in traditional industries like sugar.”
To kickstart the project, a Queensland Government project team has been formed to investigate whether a suitable site in the region could be declared as a State Development Area (SDA).
The project team will be led by Queensland’s Coordinator-General and will consider the potential for a site for what would become Queensland’s newest SDA.
It’s possible a decision about an SDA could be made late in 2023 and work on a development scheme for an SDA could begin in 2024.
Mackay could be a biofutures hub thanks to new government plans
Mackay track cyclist Hamish Wright proved once again that he is a force to be reckoned with at the Australian Masters Track Cycling Championships, held at the Anna Meares Velodrome earlier this month. In the M4 category, Hamish emerged victorious in both the sprint and the keirin events, successfully defending the two national championship titles he had won in 2022. He also claimed a bronze medal in the scratch race, rounding off an impressive performance.
Though no stranger to winning, Hamish’s achievements this year meant more to the veteran racer, who had only welcomed his newborn son into the world 10 days prior to his competition.
“It was certainly an unconventional leadup to nationals compared with other years,” Hamish said.
“The focus the past few months has primarily been on welcoming our son Brydon into the world, so training had taken a backseat, particularly around the time of his birth when my wife and I navigated a new world of 2am feeds and endless nappy changes.
“But it added a new dimension to my determination, I had an extra 8 pounds and 2 ounces of motivation every time I hit the track.”
Hamish said his experience played a large part in defending his two national titles.
“The racing was hard, as you’d expect when you put yourself against the best in the country.
“In the keirin the gold was won on a photo finish, by approximately 1/1000th of a second. It came down to the throw of the bike,” Hamish added.
“In one of my sprint rounds, to progress into the final it came down to another photo finish. Those fractions of a second were the difference between gold and silver or bronze.”
"The level of competition at this year's championships was incredibly high, but that's what makes it so rewarding when you come out on top."
"Every race is a battle, and you have to be prepared to fight for every inch."
Having competed at the World Masters Track Cycling Championships in Los Angeles last year where he won silver and bronze, Hamish said that he’s unlikely to contest the championships this year.
“With a newborn our focus will be on family which gives me the opportunity to relax and work on building a solid foundation of strength and endurance for future goals,” Hamish said.
“I have my eye on competing in France in 2024 or 2025.”
Hamish Wright said his newborn son Brydon was the extra motivation he needed to defend two national masters track cycling championship titles less than a fortnight after his son was born. Images supplied
Hamish Wright (centre) successfully defended his keirin title at the Auscycling National Track Cycling Championships
Hamish Wright in action in the sprint
The region’s Youth Members had their first taste “of our state's democratic process” last week at the annual forum of the YMCA Queensland Youth Parliament in Brisbane.
Newly minted Youth Member for Mackay Lilly Uhr attended the three-day event, taking part in the representation of issues of young people in their electorate while learning about government processes in a mock parliament context.
The St. Patrick’s College student met with the other 93 Youth Members from across Queensland at the April forum, including Sam Rogers, Whitsunday representative, and ex-Whitsunday Youth Member Sebastian Padget, now sitting for Hervey Bay.
At the meeting, Youth Members formed committees and discussed ideas. These committees meet again over the course of six months to eventually distil their ideas into bills, which are then debated in mock sittings at Queensland Parliament House by the youth members during the September–October mid-semester break.
The Youth Member for Mackay, Lily Uhr, said the first session in Brisbane Parliament last Friday was extremely engaging.
“It has been a great way to meet a lot of likeminded and interesting people,” she said.
“The highlights have to be the activities and being in parliament, which was fantastic.”
Ms Uhr is part of the T.O.R.C.H. Committee (Transport, Outreach, Regional Communities, and Housing) and said her group had begun discussing building community up in areas that lost it during the Covid pandemic.
“I think our community itself is disconnected since Covid I would love to see more areas for youth to hang out,” she said.
“We’re also looking into social housing, disability housing, and homeless shelters.
“For me, personally, I’m passionate about disability housing – I play a role in disability sport in Mackay and have met people who have struggled to find housing. That’s why I chose this portfolio.”
State Member for Whitsundays Amanda Camm said she was looking forward to supporting Lily – who lives within her electorate of Whitsunday - Sam, and Sebastian as they commence their Youth Parliament journey.
“This role is critical because youth represent a large proportion of our community and there is a significant amount of legislation that impacts young peoples' lives every day,” Ms Camm said.
“In the past this programme has developed ideas and policy that has become legislation. I look forward to seeing the bills that are debated this year.”
Former Whitsunday Youth Member Sebastian Padget, now representing Hervey Bay, will work on the Regional Development and Manufacturing, Resources, Agriculture, Trade and Investment Portfolio alongside Youth Member for Whitsunday, Sam Rogers.
“In my portfolio, I’m excited to work alongside the Youth Member for Whitsunday, Sam Rogers, who brings a lot of knowledge and enthusiasm to the table,” Mr Padget said.
“The Queensland Youth Parliament’s a great way for the young people in our region to get our voices down to Brisbane.”
The Youth Parliament will work for the next six months before meeting again in September.
State Member for Whitsundays Amanda Camm with Mackay Youth Member Lily Uhr at the recent three-day sitting of the YMCA Queensland Youth Parliament
The annual event sees Youth Members from across Queensland converge at state parliament in Brisbane to distil their ideas into a bill in a mock form of the democratic process
Tuesday, April 18 2023, will forever be marked in history for Pioneer Dolphin, Jade Bounden. She described her travels to the Gold Coast for the Australian Swimming Championships for the 50 metre freestyle event as an incredible experience, rubbing shoulders with Olympic Royalty like Shayna Jack, Meg Harris and Emma McKeon to name but a few.
Jade will no doubt be back again next year, stronger again! Jade and her family thanked her club for the overwhelming level of support received from home. We congratulate Jade – her commitment and love for the sport of swimming is admirable.
Contributed by Pioneer Swim Club
Jade Bounden at Gold Coast Aquatic Centre
FOR families looking for their child’s secondary education, St Patrick’s College Mackay is rich in opportunities.
Established in 1929, St Patrick’s has a long history of offering excellence in schooling.
The College will hold an informative Open Night next Tuesday May 2 at their Mercy Campus in Penn Street Mackay from 4pm to 7pm for interested students and their families.
You can view the subject displays, chat to teachers, admire students’ work and join in the classroom activities or even collect College memorabilia as you move between displays.
Students and staff will offer an opportunity to experience learning in a dynamic and exciting environment and to answer any questions about life as a student at the school.
Prospective parents and students who are new to the College are invited to participate in a tour of the facilities and in physical challenges in the Pavilion or collecting stamps for the treasure map.
You can appreciate performances by the College Choir, Band, Drum Corps, Strings, Dance Troupe, Concert Percussion, Handbells and College Ensemble.
Come along and meet the Leadership Team and be there for the Treasure Map prize draw at 7pm at the Pavilion offering first prize $200 City Beach Gift voucher; 2nd prize $100 City Beach Gift voucher and 3rd prize $50 City Beach Gift voucher.
Enjoy the FREE sausage sizzle, tea and coffee, wine and cheese for the adults and there’ll be popcorn and snow cones for sale to support the St Vinnies Committee.
The College is ideally located close to Mackay’s burgeoning Sports precinct with Multi Sports Basketball & Netball Stadium, BB Print Stadium, Junior League Fields, Harrup Park cricket fields, netball courts plus soccer and hockey fields nearby as well as the Paget Business District.
Enquiries (07) 4969 4199.
ACCORDING to Yvette Jeffs, nothing picks you up when you are down like doing a good deed for those in need.
In Yvette’s case, “those in need” are injured and orphaned wildlife – wallabies, kangaroos, pademelons, possums, birds and other down-on-their-luck natives.
Yvette, a senior carer with the Australian Wildlife Rescue Service, will be bringing some of those rescued animals to the 2023 Mackay Volunteer Expo at the Big Shed in the Mackay Showgrounds.
The expo will be held on Sunday, May 7, from 9am to noon.
“We love the Volunteer Expo,” Mrs Jeffs said.
“Last year we signed on six new wildlife carers and spoke to heaps of people,” she said.
“We can’t wait to see everyone there again this year and we are always looking for more volunteers.”
Mrs Jeffs said becoming a wildlife carer didn’t require any special skillsets.
“New carers are partnered with a senior carer as a mentor, and we usually start them off with easier animals, like a possum or bird,” she said.
Mayor Greg Williamson said council created the expo as a way to improve community connectivity.
“We can connect more than 700 prospective volunteers with upwards of 50 volunteer-run organisations at this event,” Mayor Williamson said.
“The Volunteer Expo is a sensational opportunity for not-for-profit organisations to showcase the amazing work they do for our community,” he said.
“Likewise, it is a great chance for residents from all walks of life to discover what a volunteer role can bring to their lives.
“If you are new to the workforce, a volunteer role is amazing for upskilling and building a resume, and if you’re new to our region, volunteering is a tremendous way to build a circle of friends.
“For retirees, volunteering is a great way to stay active, socialise and share skills with those who have similar interests.”
Entry to the Mackay Volunteer Expo is free.
For more information, follow Mackay Volunteers Expo 2023 on Facebook.
The 2023 Mackay Volunteer Expo is an initiative of Mackay Regional Council and is proudly supported by Mackay and Whitsunday Life, ABC Tropical North and Seven Mackay.
Yvette Jeffs (pictured left) and the Australian Wildlife Rescue Service team will be at the 2023 Mackay Volunteer Expo. The team recruited six new carers at the expo in 2022.
Over 100 hours of bed time has been saved at Mackay Base Hospital thanks to the hospital’s newest initiative to improve patient flow and provide a better experience for those who are ready to leave hospital.
The Transit Care Hub (TCH), located on the hospital’s ground floor adjacent to the main entrance, acts as a departure waiting room managed by nursing staff for patients who are ready to head home but may be waiting on medication, transport or documentation.
The TCH opened on March 13, welcoming over 100 patients over that time, and Mackay Hospital and Health Service (HHS) Chief Operating Officer Sharon Walsh said its already proving its worth.
“What we are seeing even in these early stages is that it is providing a better flow of patients out of our acute wards and the emergency department, which means we are freeing up beds for other patients who need our care,” Ms Walsh said.
“On average our patients who are ready to leave us and just need to wait for medication, or a family member to pick them up, are spending about an hour and a half in the TCH, and we’re freeing up about 6 hours a day of bed availability.”
“Those patients don’t need to be in a ward bed, and we can provide a nice area for them to sit and wait,” added Clinical Nurse Consultant Kaylene Chetham.
“For us to be able to do that, it allows the bed managers to be able to move patients from the emergency department to the bed on the ward a lot quicker.”
The Innovation and Redesign Unit was initially tasked with putting together a submission for the Patient Flow Intensive Program, implementing five projects to improve hospital efficiency and patient flow.
“There were a lot of bed-block issues and these projects gave us the opportunity to look at the backend of the hospital and how we can get the flow from the wards to discharge,” said Innovation and Redesign Unit Director Toni Simmons.
“It’s not just one thing that’s going to fix everything, it’s everything working together as a whole.
Other projects to come out of the Patient Flow Intensive Program include digital communication technologies, inpatient telehealth programs, nurse-criteria-led discharge and power plans.
Mackay Base Hospital staff at the opening of the Transit Care Hub, from left, Kaylene Chetham, Seona MacDonald, Chloe McNamee and Emma Hess
Mackay Hospital and Health Service Chief Operating Officer Sharon Walsh cuts the ribbon to officially open the new Transit Care Hub. Also, from left, are staff Emma Hess, Chloe McNamee and Kaylene Chetham. Photos supplied
Police are searching for three other people involved in a late-night altercation in the Mackay CBD where a 48-year-old man was rushed to hospital after allegedly being stabbed in the ear.
Emergency services rushed the man to Mackay Base Hospital in the early morning after the alleged incident on Shakespeare Street around midnight on April 21.
Mackay Acting Detective Inspector Emma Novosel said the man had tried to intervene in an altercation involving three persons: two men and a woman.
“He’s made an attempt to intervene and told the male people to leave the female person alone,” Inspector Novosel said.
The man was allegedly challenged by one of the men, who then struck him on the back of the head.
“He has made his way to Dominoes on Shakespeare Street where he sought assistance for his injuries,” Inspector Novosel said.
The man was taken to hospital in a serious but stable condition. Anyone with information is asked to come forward.
Mackay Police are looking for information regarding an alleged midnight stabbing in Mackay
Mackay Senior Constable Steve Smith has shared a tribute to Paul Stanley, a person well-known across the entire Mackay and Whitsunday Police District, after he passed away in Bundaberg on Thursday, April 20.
Paul’s 15-year-old son, Matthew, lost his life following an unprovoked attack at a party in Alexandra Hills in September 2006.
The tragedy inspired Paul to work in the community sharing Matthew’s story in an effort to reduce violence in the community.
“His presentations were unique, emotional and unforgettable,” Mr Smith said.
In 2007, Paul attended a Violence Prevention Forum held at a university in Brisbane where he met Sergeant Nigel Dalton from the Mackay Police District Crime Prevention Unit.
After hearing Paul’s presentation, Sergeant Dalton immediately sought him out, which was the beginning of many years of long friendship and a great working relationship.
“Paul began travelling to the Mackay and Whitsunday Police District in the same year and worked very hard with police in sharing Matthew’s and his family’s story and as well as relevant messaging in an effort to reduce violence,” Mr Smith said.
“Almost every township in our district was visited over the years by Paul and the Crime Prevention Unit Team.
“He last worked in the district in 2022, in what was an exhausting two and a half week effort travelling far and wide to promote his powerful messaging, which was just as impactful then as it was in 2007.
“From the entire law enforcement community of the Mackay and the Whitsunday Police District and every single person here who ever heard your presentation, thank you Paul.”
Paul Stanley passed away in Bundaberg on Thursday, April 20 from a medical condition. Photo supplied: MyPolice Mackay
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