A Local Business Driving National Impact

With Carolyn Fritz From Moranbah Discount Tyres & Mechanical

Never one to be intimidated, Carolyn Fritz, director of Moranbah Discount Tyres & Mechanical, is excelling in a male-dominated industry, leading a community business that is recognised on a national level for its exceptional practice.

In 2024, the business brought home a prestigious Australian Small Business Champions Award for Automotive Mechanical Repairs, as well as becoming a finalist in the Business of the Decade Awards, set aside by their professionalism, care, and ethical practice.

“It shows that regional businesses can be as good as their city brothers,” Carolyn states, citing her incredible team as being a core part of their success, some of whom have been part of the MDTM team for over 12 years.

“It’s about empowering your staff,” Carolyn explained. “Making them feel like family, not just another number in a system.”

The company is well and truly a ‘local’ business, with Carolyn having lived in Moranbah for over 40 years, but that didn’t stop her from dreaming big. Established in 2005, MDTM have consistently expanded and invested in growth strategies, with an eye set firmly on the future and the community’s growing needs.

Now, they have eight main divisions, making the business a one -stop shop for all auto electrical, mechanical and tyre requirements.

“I genuinely believe we offer the best service possible in our industry,” Carolyn says.

“For example, providing local families in the community a complimentary vehicle pick-up and delivery , and a car wash with every service. This is what we consider the base level of our client care.”

As her business has grown, Carolyn has sought out ways to give back, partly by supporting the local youth, employing school-based trainees and apprentices from Moranbah State High School.

Recognising that women don’t tend to get enough exposure to mechanical care information, they also initiated a “Women, Wheels and Automobiles” service that provides free information sessions covering what to do in a vehicle breakdown, how to change a tyre, basic vehicle terminology and how to jump-start a vehicle. This program has proved so popular that they also conduct the sessions at Moranbah State High School for Year 11 and 12 students.

Carolyn says it can be daunting, setting out to work in a male-dominated industry, but she advises any aspiring automotive businesswomen not to hold back.

“I had times when men tried to intimidate me or influence me,” she says, explaining that her much-needed business management and people skills were sometimes overlooked by those who judged her for not being trade qualified.

“I wanted to empower them, but they didn’t want to empower me,” she said. “So I empowered myself.”

Now, Carolyn’s setting out to inspire more women to make their dreams come true.

“Never say never, whatever people say,” she recommends.

“Just be confident and stick to the task.”

Simple advice that can build a business empire.

What advice would you offer young aspiring business women?

It’s important to have your home life right. Then everything else is right, too. With 5 children, my husband and I needed to figure out routines and processes, sharing responsibility so that when one of us couldn’t be there, the other stepped up. I couldn’t have done it without him. Also, tough times don’t last. Tough people do.

Describe yourself in 3 words:

Confident, determined, caring.

tyres-mechanical.com.au

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