Do you know who your workplace’s Employee Assistance Program provider is?
An Employee Assistance Program (EAP) ensures employees have access to professional and confidential counselling services.
Whether it be workplace relations, mental health or stress, grief or loss or issues at home, EAP provides a safe space to discuss outside of the workplace.
Robyn Geiger of Phoenix Counselling implores all local businesses to get an EAP provider, and to support local when doing so.
“It provides a confidential outlet for anybody who wants assistance with things that might be happening within the workplace, that they might not be comfortable discussing openly with anybody else,” Robyn said.
“It’s done quietly, confidentially and without anybody else getting involved in that early stage.”
EAP provides support for both the employee and employer, where any issues that may be affecting an employee's performance can be addressed and discussed.
“I think it’s really beneficial for companies to have some of their staff have an assessment every now and then,” Robyn said.
“It’s good to find out how their staff are doing, find out if their staff need support in any areas.
“People have been under a lot of pressure lately – are they coping as well as they could be? Is the stress that they’re under affecting their work performance?
“That might be all the support they need to move forward, get back on their feet and regain their confidence as an employee.”
In an assessment, Robyn will chat to the employee about what may be concerning them before reporting back to the employer to recommend a way forward.
“That’s the only thing I discuss with the employer,” she said.
“Everything that’s said in my office is, of course, confidential.”
Robyn is registered with the Employee Assistance Professional Association Of Australasia (EAPAA) and has provided EAP services Australia-wide for the last five years.
She is also able to facilitate sessions via email or Zoom to companies who may have employees working remotely.
To find out more, call Robyn on 0497 912 009 or find Phoenix Counselling on Facebook.
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