Thursday, August 24, 2023


Mackay and Whitsunday Life

International Women's Day

Krystelle Lemm


Rise Up Therapy Support

Unlocking the hidden potential of every child is a lofty goal, but Rise Up Therapy Support is on a mission to do just that.

With a unique approach to Allied Health Services, business owner, Krystelle Lemm, believes that incorporating all therapies into her sessions is the key to unlocking a child's abilities. Her passion for "learn through play" is contagious and her sessions are known for being engaging and fun.

As a mother of three daughters, including one with additional needs, Krystelle understands the challenges parents face when finding services, attending therapies, and applying for NDIS. Despite the difficulties, she finds joy in helping children achieve their goals and watching their faces light up with newfound confidence.

"I touch base with the child's therapists, parents and teachers and plan my sessions to incorporate all the child's needs,” Krystelle said.

As an Allied Health Assistant, Krystelle follows her clients' Speech and Occupational Therapists' plans to help them achieve their goals. For her, the most fulfilling part of her job is seeing the children she works with reach their goals, no matter how big or small.

"Helping children reach their goals, no matter how small or big, it makes me feel so proud,” she said.

“When I have a parent message me to say their child read in front of the classroom for the first time or made a new friend, these are the things that make my heart melt!", she exclaimed.

Krystelle wants to be a role model for her daughters and show them that hard work can achieve anything.

"Showing them the only limitations we have, are ourselves", she said. Krystelle's mother's example of running her own business and raising seven children taught her the value of hard work and perseverance.

Balancing business with home life, Krystelle considers herself fortunate to be able to do what she is passionate about while being there for her children.

"Choose a job you love and you'll never work a day in your life!”

Jennifer Hickey

Tax Store Mackay

Having navigated the ebbs and flows of business herself, Jennifer Hickey has intimate knowledge of the business world, the struggles involved, and how and where to find the wins. As the owner of Tax Store Mackay, Jennifer brings 40 years of experience to a role that allows her to share her knowledge and assist those traversing the business world themselves.

“Financial stress can relate to up to 80% of people’s mental health and how they are feeling emotionally,” Jennifer said. “We want to assist in improving our clients’ emotional health and wellbeing by sorting out their finances, and making sure everything is covered. Then they get back to doing what they do best and that’s their business and time to spend with their families.”

Jennifer has a passion for people and helping them find the balance through automation and efficiency, creating time and peace of mind.

“For me it’s important to be able to invest my knowledge into other’s businesses so they don’t have to struggle like I have in my life to get to this point,” she said. “I aspire to empower and support other business owners as a woman. To give that gift would be a wonderful legacy to have.”

Tax Store Mackay has a holistic approach to their clients, where it’s not just about the numbers. With one-ledger accounting allowing for easy access to accounts and data files, five-minutes-free meetings and the client’s choice of accounting software, Tax Store Mackay has an absolute focus on the client’s needs and goals. Their systems are streamlined, automated and efficient, meaning clients know exactly what to expect and when to expect it, saving time and money. Jennifer says reaching business and career goals is important but a healthy personal life will make that more manageable.

“It’s taken me a long time to prioritise myself,” she said. “I didn’t do it for a long time, so if I can help any business owner realise that sooner their life will be so much better.”

Lauren Neill

Pelvic Floor and Women’s Health Physiotherapist

Women's Health Physio Mackay

As the only Titled Continence and Women’s Health Physiotherapist in the Mackay and Whitsunday region, Lauren Neill is committed to her profession and loves what she does.

She is no stranger to the power of movement and its effect on the female body. Her passion lies in helping women through their pregnancy, postnatal, and pelvic health journey. At Women's Health Physio Mackay, Lauren applies her unique knowledge to empower women to get back to normal function, whether that be day-to-day activities or sports they enjoy.

"I love seeing women improve and surpass their health outcomes,” Lauren said.

“At times, I assist women that are at their wits end with the condition or living with symptoms that they feel too embarrassed to talk to even their GP about, and witnessing the turnaround is a great privilege in my role."

As a woman in business, Lauren believes empowerment means supporting, uplifting, and helping women be the best version of themselves.

“Whether that's a fellow businesswoman, a patient, or a friend, being there alongside them and seeing growth is exciting and rewarding. It's what gets me out of bed each day."

As the first Masters qualified and Titled Women's and Pelvic Health Physio in the Mackay and Whitsunday region, Lauren has a unique set of skills that enable her to provide highly specific care to her patients, and, her thirst for knowledge didn't end there. Lauren decided to become a Lactation Consultant (IBCLC) to further help women through their breastfeeding career.

As a mum to two boys, Lauren acknowledges the impact of the juggle between her personal and professional life.

“Work-life balance is so important as it allows me to be the best therapist at work but also the best mum and wife for my family. It's a tough balance, one I'm still learning to juggle and manage, but I love my two jobs, mum and women's health physio!"

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