Friday, May 16, 2025

Issue:

Mackay and Whitsunday Life

Justina Giles From Concierge Nursing Trust, Compassion & Connection

In a time when healthcare can often feel rushed and impersonal, Concierge Nursing Services is redefining the experience by providing expert, personalized care right at your doorstep. Founder Justina Giles saw a gap in community care and created a service that goes beyond just meeting clients where they are—it partners with them at every stage of their healthcare journey. Whether it’s post-surgery recovery, managing chronic conditions, or offering extra support, clients receive tailored care that surpasses traditional community services.

Concierge Nursing strives to transform healthcare with a more connected approach. Justina has developed a service where a trusted health companion guides clients through the complexities of managing conditions, medications, and appointments. This includes attending medical visits and simplifying medical information to reduce confusion. The aim is to help clients and their families feel confident, heard, and fully equipped to make informed decisions about their health.

A key priority of Concierge Nursing Services is helping clients maintain their independence. Justina explains, “We motivate and advocate for our clients, giving them the confidence to take charge of their health. When people truly understand their health and feel supported, they naturally become more engaged and committed to their journey.” While promoting independence, Concierge Nursing Services also advocates when necessary. “We guide our clients every step of the way, offering support and asking the important medical questions that might not occur to them. Our goal is to ensure our clients are fully informed and remain in control of their healthcare.”

What’s the most rewarding part of being a health expert today?

“To me, it’s about bringing quality of life, brightening someone’s day, sharing a smile, having fun, and truly making a difference in their world.”

Can you share a health myth you’d like to debunk?

“Drugs and medications don’t target specific areas—they affect the whole body and interact with each other. That’s why having a health expert or nurse is crucial to managing your care.

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