Thursday, June 13, 2024


Mackay and Whitsunday Life

Mackay Base Hospital Re-Opens Ronald McDonald Family Room

In an exciting announcement, the highly anticipated Ronald McDonald Family Room officially re-opened to families earlier this week on Tuesday the 11th of June.
As part of the Queensland State Government Mackay Base Hospital expansion project, the Ronald McDonald Family Room has been relocated to its new temporary site within the Mackay Base Hospital grounds.
With an estimated 3,000 annual visitors who access the Mackay service, the Family Room welcomes the addition of a designated outdoor play area for young children, offering an enhanced experience for families during their challenging stay.
Samantha Baker, Community Engagement Executive for RMHC Mackay and the Whitsundays said “Now we have a beautiful outdoor play area, we’re really excited to have that, it’s just going to make a really big difference for families.”
The Ronald McDonald Family Room will operate in conjunction with the Mackay RMHC Hospitality Cart, a secondary care program that was introduced by the Charity during the relocation period.
The Hospitality Cart, stationed in the children's wards of Mackay Base Hospital, offers crucial assistance, comfort and essential items to families with sick or injured children at no charge.
Since its introduction in February of this year, it has assisted over 655 families and distributed more than 2,320 items.
The re-opening of the Ronald McDonald Family Room, and continued delivery of the RMHC Hospitality Cart, further strengthens RMHC North Australia’s commitment to local families with sick and injured children.
RMHC North Australia CEO, Jennifer Clermont, said the range of support that the Charity offers makes a significant difference to local families in need.
“Whether it’s access to a comfy bed in our Overnight Sleep Rooms, having a cup of coffee and a chat with one of our dedicated volunteers, enjoying a new toy or warm pair of socks from the Hospitality Cart, Mackay region families can know that RMHC North Australia are there for them when they need it most.”
The temporary move is a component of a forthcoming strategy that aims to permanently shift the Ronald McDonald Family Room to the Child and Adolescent unit once the Mackay Base Hospital Expansion project is complete.

Samantha Baker, Community Engagement Executive for RMHC Mackay and the Whitsundays says the family room supported over 3000 visitors in the first year of operation. Photo Credit: Hannah Mc

In other news