Paul and Francine Tuddenham have been successfully managing Peninsula Airlie Beach since acquiring the management rights on July 1, 2021. Over the past three years, they have dedicated themselves to enhancing the guest experience and fostering a welcoming atmosphere for all.
What sets the Peninsula Airlie Beach apart from the rest is its customer service:
“Our customer service is paramount to us,” Paul explained.
“We go the extra mile to make our guests feel welcome. They are given a hamper for special occasions, and Fran can offer personalised service for the tour bookings.
“The units are large and fully self-contained, with large balconies that overlook the water.”
Alongside their top-notch customer service and beautiful self-contained units, the location of Peninsula Airlie Beach is unmatched, situated right on the Coral Sea and near Coral Sea Marina.
Peninsula has been nominated in the Whitsunday Tourism Awards, and Paul said he is thrilled to participate.
“It confirms to our guests—and potential guests—that the work we do and the service we provide is validated by a very trusted body, Tourism Whitsundays.”
Airlie Beach Peninsula has a strong awards history, winning the Tourism Whitsunday Customer Excellence Award and the ARAMA Residential Manager of the Year in its first year, with subsequent finalist placements. They’ve also received TripAdvisor awards and a 9.8 rating from Booking.com for customer reviews.
Paul and Francine don’t manage everything alone; they’re grateful for their part-time Office Manager, Dorothy, as well as Lex, their handyman and gardener, and Martie with her Eco Clean team, who handle the cleaning.
Paul and Francine Tuddenham, the Managers Of Peninsula Airlie Beach. Photo supplied
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