More Than a Team The Whitsunday Escape Family

In 2017, Cyclone Debbie struck Airlie Beach. In the eye of the storm, Trevor Rees made his way down to the marina to check on the Whitsunday Escape fleet before the wind started roaring again.

There was no phone reception, no radios that could call for back-up. But, as he began checking for damage and securing any untied boats, Trevor was quickly joined by five staff members.

It was a moment that showed Trevor his team had his back, without him even having to ask.

When he looked back at the carpark, the only cars at the marina belonged to Whitsunday Escape employees.

That memory gives him goosebumps to this day.

It’s testimony to the spirit that holds Whitsunday Escape’s tight-knit team together. It’s what makes them a family. The way they turn up for one another, and genuinely care.

The crew are united by their passion for the Whitsundays, and it’s this love that drives the business.

Service starts with the reservations team; the friendly voices on the phone and the warm smiles at check-in. With a wealth of local area knowledge, the team make planning easy, matching visitors with their perfect bareboat holiday.

The dock team are next on hand, assisting guests from the start to finish of their time on the boat, giving them all the insider information needed to make them confident and ready to sail.

The detailing team are the silent heroes – the ones customers rarely get to meet. They work diligently behind the scenes and have a genuine love for making each boat sparkle.

Senior management steers the ship, providing daily customer and staff support.

It’s a well-oiled machine, built on support, respect, and a drive to create meaningful lasting memories, that will continue to thrive in this next stage of the business under the confident leadership of General Manager Jaclyn Watson.

1- The close-knit team at Whitsunday Escape. Photo supplied

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