Rising Through The Ranks In Resources

At just 20 years old, Courtney Fing is living proof of how Richglen Maintenance Services’ career pathways can fast-track progression in the mining and resources industry. Less than a year ago, Courtney was pressure cleaning shovels and draglines, working high up in elevated work platforms and assisting tradesmen with heavy machinery. Today, she’s transitioned from the tools to a key role in workplace health and safety, all thanks to Richglen’s focus on developing talent from within.
Courtney's journey in resources began in November 2022, when she moved from industrial cleaning to a Trade Assistant (TA) role. “I love being on the tools and seeing how things operate and come together,” she says. Her hands-on experience in operations gave her unique insight into the intricacies of the equipment and machinery used on-site, fuelling her desire to learn more and take on new challenges.
Recognising her dedication and potential, Richglen offered Courtney a pathway to further her career, and she soon transitioned to the position of Health, Safety, Environment, and Quality (HSEQ) Administrator. Now, she plays a crucial role in maintaining safety standards for her colleagues by managing safety data sheets, gathering statistics, updating registers, and generating safety reports. “I'm learning about all the things I didn’t realise went on behind the scenes,” she said.
What makes Courtney’s story stand out is the clear and structured career pathway she’s following at Richglen. The company’s commitment to identifying and developing talent has provided her with opportunities for targeted training and skill development. From first aid to risk assessment and investigative processes, she’s acquiring the tools to continue advancing in the company. This tailored progression plan is part of what makes Richglen such a dynamic place to build a career.
Beyond the training, Courtney finds Richglen’s close-knit, supportive environment another key factor in her success. “It’s like a big family. Everyone is always happy to teach you things and help you learn,” she says. This culture of mentorship and collaboration has empowered her to quickly step into her new role while planning for her future growth.
While she loved the camaraderie of working on-site with her mine crew, Courtney values the improved work-life balance she now enjoys in Richglen’s Mackay office. The opportunity to work business hours and be home every night is one of the many benefits she’s gained through the company’s career pathways.
Through structured progression and skill-building opportunities, Richglen is empowering employees like Courtney to achieve meaningful career growth, proving that dedication and the right support can unlock significant potential in the mining and resources sector.

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Courtney Fing (centre) with Richglen colleagues Karl Kupke and Tony Chan at Collinsville
Courtney on the roof of a dragline with colleagues Kiarma Scott (left) and Corrie Hughes

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