Community News

Tourism Hub Hits Milestone As Regional Operators Seek Relief From Red Tape

Tourism Hub Hits Milestone As Regional Operators Seek Relief From Red Tape

Just months after its launch, the Government’s Tourism Support Hub has surpassed 100 enquiries, marking an early milestone in its broader plan to reshape the state’s tourism future. Developed under Queensland’s Destination 2045 initiative, the Tourism Support Hub has already drawn strong interest from Regional Tourism Organisations across the state, fielding enquiries spanning business development, agritourism, cultural tourism, national park permits and disaster recovery. Chief Executive Officer of Tourism Whitsundays, Mr Tim Booth, has welcomed the initiative, saying the Tourism Support Hub will make a meaningful difference to how small and regional businesses operate. “It can be quite difficult for small businesses to navigate government processes whilst they are busy running their business that they are passionate about and the whole reason they are working in the tourism space,” he said. “Any tools and ways that the government can assist small businesses navigate permits or applying for grants to grow their businesses is only going to help and we encourage our businesses to take use of this service to minimise time wastage and maximise their time in their business.” Once submitted, each Tourism Support Hub enquiry is paired with a dedicated tourism support officer who offers step-by-step guidance and tailored solutions for more complex issues. Manager of Bowen Tourism and Business, Leanne Abernethy said support from the State Government to assist tourism operators is always appreciated. “The Tourism Hub is a dedicated portal, making it a simple process to contact Government about many issues as well as grant opportunities,” she said. Mr Booth said he has seen firsthand that many small businesses across the Whitsunday Shire are seeking greater support navigating permits and grants, typically managed at a State Government level, with approvals for National Parks and Marine Parks consistently posing a major challenge for operators. “We know the State Government is continuing to work on this [Permits across National Parks and Marine Parks] and this service is one of the ways they are helping businesses navigate this process,” he said. “Having assistance available to maximise businesses across Queensland to be able to apply is beneficial to all regions.” Chief Executive Officer of Whitsundays Chamber of Commerce and Industry, Dr Julia Evans, said there’s a strong, ongoing need for support agencies like the Tourism Support Hub in regional areas. “Regional businesses often operate with fewer resources while navigating complex regulations, workforce challenges, and higher operating costs,” she said. “Support that helps cut through red tape, streamline compliance, and provide access to trusted, high-quality business advice is not just valued — it’s essential. It enables businesses to focus on growth, adapt to changing conditions, and continue contributing to strong, resilient regional economies.” Dr Evans said it is clear local businesses are contending with a mix of immediate pressures and long-standing structural challenges, now increasingly amplified. At a practical level, rising fuel costs and reduced aviation access are impacting visitor numbers, freight and the overall cost of doing business. Beyond these immediate pressures, she noted the challenges closely reflect the broader priorities outlined in the Chamber’s Ten Point Plan. “Businesses continue to navigate red tape and regulatory complexity, which can slow recovery and limit the ability to adapt quickly in changing conditions and delivering service excellence and maintaining a strong visitor experience is becoming more challenging as cost pressures rise, while collaboration across the business community is more important than ever to share knowledge, build capability, and support the next generation of operators,” she said. “In short, the Whitsundays business community is not facing a single issue — they are managing a complex environment where cost pressures, access, workforce, infrastructure, and confidence all intersect. Addressing these challenges requires coordinated action across all levels of government, with a clear focus on regional conditions and opportunities.” Tourism operators can find more information on the Tourism Support Hub at www.qld.gov.au/tourismsupporthub, or contact the team directly on 07 3101 2002 or via email at tourismsupporthub@detsi.qld.gov.au. Whitsundays Island Qld Australia Drone Stock Photo 2297262913 | Shutterstock CAPTION: Whitsunday tourism operators have welcomed the Government’s Tourism Support Hub initiative. Photo source: Shutterstock

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Thinking Big About Our Whitsunday Future

Thinking Big About Our Whitsunday Future

Next week, we bring our region together for one of the most important conversations we have each year — our State of the Region. And this year, the message is simple. We need to think big. The Whitsundays is not standing still. We’re growing and we are growing fast. More people, more visitors, more investment, and more opportunity than we’ve seen in a long time. The question isn’t whether growth is coming. It’s whether we’re ready to make the most of it. That’s exactly what State of the Region is about. On Friday 8 May at the Proserpine Entertainment Centre, we’ll hear from leaders across government, industry and sport. People who understand what it takes to step up, perform under pressure, and seize opportunity. We’ve locked in an outstanding line-up including Dominique Lamb talking about the Brisbane 2032 Olympic opportunity, alongside an Olympic and Paralympic panel featuring Cate Campbell, Cedric Dubler, Al Vinney and Sam Tait. These are people who know what “thinking big” actually looks like and more importantly, what it takes to deliver it. But this isn’t just about hearing from others. It’s about what it means for us. From our infrastructure pipeline and tourism growth, to housing, workforce and investment, we’ll be putting a clear focus on where the Whitsundays is heading and what needs to happen next. Because the opportunities in front of us are real. Brisbane 2032 is not just a Brisbane story. It’s a regional Queensland story and the Whitsundays has a genuine role to play if we position ourselves early and back it in. That means backing local business, backing our young people and backing investment by making smart decisions now that set us up for the long term. This event is about bringing all of that together, business, community and government, and getting on the same page. If you care about where this region is heading, you should be in the room. Because the future of the Whitsundays isn’t something that just happens. It’s something we build together.

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Chamber Column 1st May

Chamber Column 1st May

Home Brewitt is a locally owned home brewing supply store based in Proserpine, proudly servicing the Whitsundays and shipping Queensland-wide. Established in November 2023, the business was created with one clear goal — to build a welcoming space where people can learn, experiment and connect through the craft of brewing. Home Brewitt supplies everything from beginner starter kits to advanced all-grain brewing systems and kegerators. Customers will find a wide range of fresh wort kits, grains, hops, yeast, cider and essences, along with personalised advice and ongoing support. Whether it’s a first brew or a refined competition recipe, we’re here to offer support and supply the quality ingredients and equipment needed for great results. In recent years, more people have turned to home brewing as commercial prices rise and interest in craft-style beer grows. Customers are looking for better quality ingredients, more flavour control and the satisfaction of creating something themselves. Education and community have become just as important as the product — and that’s where Home Brewitt stands out. Like many regional businesses, cost of freight can be challenging. As business owners, our philosophy is simple: listen more than you talk, build relationships rather than just transactions, and never stop learning and adapting. These principles guide how we serve our customers and support our local community. Being part of the local Chamber of Commerce provides valuable connections and opportunities to collaborate with other businesses. Contributed with thanks to the Whitsunday Chamber of Commerce and Industry

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Your Community Bank in Action Across the Whitsundays

Your Community Bank in Action Across the Whitsundays

For the past nine years, your locally owned and operated Community Bank Cannonvale–Proserpine has proudly supported local not-for-profits, sporting clubs and community initiatives – returning more than $264,000 back into the Whitsundays. And we’re only just getting started. 2026 is shaping up to be one of our biggest years yet. From backing major regional events to supporting grassroots groups and school communities, we’re passionate about investing where it matters most – right here at home. If you’ve seen our fully equipped Community BBQ Trailer firing up at weekend events, you’ve already seen that support in action. “Our profit-with-purpose model means the more our community banks with us, the more we can reinvest,” says Community Bank Cannonvale–Proserpine Chairman Mark Henry. “It’s a cycle of support – when you back us, we back you.” Here’s where you’ll see us next We’re proud to support a packed calendar of events across the region, including: Queensland Dirt Track and Track Championships (2–4 May) Show Whitsunday and Cane Exhibit and Awards (19 June) Proserpine Community Markets (July, September, and December) Airlie Beach Triathlon Festival (24–26 July) Great Barrier Reef Festival Arts Exhibition – People’s Choice Award (31 July–3 August) Eco Barge Clean Seas Fundraiser at Flametree Festival (29 August) Whitsunday Business Conference (27 August) Whitsunday Writers Festival (13 September) Whitsunday Trail Fest Kids Beach Bash (13 September) Paul Bowman Carnival – U9s Rugby League (19–20 September) Whitsunday Moto Sport Queensland State Cup (26 September) Whitsunday Junior Rugby Union Viking Cup 10s (1–3 October) Cannonvalley Pony Club 40 Year Celebration Whitsunday Allstars Future Stars Program Fundraiser And that’s alongside our continued, year-round support of the many sporting and community groups that form the heart of our region. Need Funding or the Community BBQ Trailer? Apply Now! Sponsorship applications are now open for local events and initiatives – including bookings for our popular BBQ Community Trailer. With limited funding and high demand, make sure your application shines. Get started by contacting our Board Secretariat at secretary@whitsundaycel.com.au Your Town. Your Bank. Everything You Need. Feel good about where your money goes. Every account, loan or service with us helps build a stronger local community. Visit Branch Manager Amanda and the team at Whitsunday Plaza Cannonvale. We’re open Monday to Friday, 9:30am–4:00pm (closed 1:00–2:00pm) Or call us on (07) 4948 3599 or email cannonvale&proserpinemailbox@bendigoadelaide.com.au Bendigo Bank – The better big bank

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msr rec

Global Traders Roadshow Returns

September 4, 2025

We know how important it is for growers to have clear, timely information about what’s driving the sugar market. That’s why I’m pleased to advise that our annual Global Traders Roadshow is returning to North Queensland, running from 22 to 25 September.

The roadshow gives local cane growers the opportunity to hear directly from Peter Bingham, Wilmar’s London-based Senior Sugar Trader, alongside Bevan Patterson, our Australian Risk Manager. Together, they’ll share the latest production outlooks for Brazil, India and Thailand, as well as the demand factors influencing Australian sugar premiums.

For growers, this is more than just a market briefing – it’s a chance to understand how global shifts affect opportunities here at home. With markets as volatile as they’ve been, the insights and strategies shared at the roadshow can help you make informed pricing and marketing decisions. It’s also an opportunity to connect with fellow growers, ask questions, and speak directly with the people who trade sugar on the world stage.

In the global market, Brazil is powering ahead with its sugar harvest. UNICA’s latest figures show that more than half of the 2025-26 crop has already been processed. While production is about eight per cent behind last year, mills have significantly lifted their capacity to crystallise sugar rather than divert cane to ethanol. This shift has been driven by the strong price premium of raw sugar over ethanol in recent years, and Brazil’s maximum crystallisation capacity is now above 54 per cent of cane crushed. Despite this, lower sugar content in the cane has left most analyst forecasts steady at around 40 million tonnes of sugar for the season.

Global sugar prices remain relatively stable, with plentiful supply expected to last until year’s end. The trade isn’t showing much appetite to push prices outside the current range, leaving speculators to move the market in the short term. Analysts suggest a potential tightening of supply could emerge in early 2026.

Closer to home, I’m delighted to share that our team continues to grow. In the Herbert, Trent Johnson joined us as Relationship Manager on 1 September, working alongside Franco Zaini to support local growers. We’ve also recently welcomed Misty Bland in Proserpine and Jonathan Reichard in Plane Creek, strengthening our regional presence and ensuring every grower has access to local support.

I look forward to seeing you at the Global Traders Roadshow and introducing you to our expanding team. You can register your interest to attend by contacting your local Grower Marketing Relationship Manager.

Bevan Patterson, Peter Bingham and Neil Foo visiting one of Wilmar’s farms in the Burdekin during the
2024 Global Traders Roadshow. Photo supplied

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Sowing The Seeds Of Tomorrow’s Agriculture

September 4, 2025

AgTech Showcase To Boost $30 Billion Vision

Tickets for the second Gatton AgTech Showcase, on Wednesday 15 and Thursday 16 October 2025, are now available to book online.

The showcase will provide an opportunity for growers to see new global AgTech in action and talk to AgTech manufacturers about how these technologies can help their businesses be more productive and profitable.

Department of Primary Industries (DPI) Director Vegetables, Supply Chains and Market Access, Ian Layden, said the award-winning showcase offered a world-class line up of speakers, in-field demonstrations and more than 100 AgTech and protected cropping exhibitors.

“Delivered as part of the Gatton Smart Farm initiative, the showcase offers a fantastic chance for growers to learn more about the latest global AgTech solutions available now,” Mr Layden said.

“The showcase allows us to work with industry to drive the future skills requirements for Queensland's agricultural workforce and help build the AgTech jobs of the future.

“This event will enable industry to stay at the forefront of AgTech and protected cropping technologies, helping boost Queensland’s primary industries production output to $30 billion by 2030.”

Hort Innovation CEO Brett Fifield said the Gatton AgTech Showcase was an exciting example of the vegetable and onion research and development (R&D) levies at work, finding global productivity solutions for Australian growers and bringing them into our backyard.

“Autonomous technology is at the forefront of horticultural innovation and is transforming growers’ lives as they tackle ongoing issues around labour costs and shortages,” Mr Fifield said.

“The Gatton AgTech Showcase offers a unique opportunity for growers to see some of this farm-changing technology in action and have real conversations about the solutions it could offer.

“From technology that makes jobs faster or more accurate, to those that reduce waste, this is a vital event to attend for growers working to lift their productivity.”

For more information, email GattonAgTechShowcase@cussonsmedia.com.au.

Photo source: Dept of Primary Industries, Queensland

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UNLOCKING SUGARCANE BIOENERGY POTENTIAL IN QUEENSLAND

September 4, 2025

Queensland’s sugarcane industry could hold the key to powering the state’s future as a renewable energy leader, and the Queensland Parliament’s Primary Industries and Resources Committee is calling on local voices to shape that future.

Committee Member for Mirani, Glen Kelly MP, said the Committee will hold a public hearing in Mackay on Tuesday, 9 September 2025, as part of its Inquiry into Sugarcane Bioenergy Opportunities in Queensland.

“We want to hear from local growers and industries about how we can leverage our sugarcane assets to capitalise on bioenergy opportunities and address the barriers holding back growth”.

“Year after year we hear concerns about mill performance. This inquiry is a chance to look beyond the challenges, bring new investment into the industry, and unlock the potential of sugarcane not just for sugar, but for energy and biomanufacturing.”

“The more evidence and ideas the committee can gather, the better equipped we will be to make recommendations that support our sugarcane growing regions and strengthen regional economies.” Mr Kelly Said.

The Mackay hearing will be held at Souths Leagues Club from 9.00am to 11.00am. Anyone wishing to address the committee or simply attend are asked to register online via the inquiry webpage.

Information about the inquiry, including submission guidelines, is available at the Committee’s website or contact the Mirani electorate office for more information.

Mr Kelly said Mackay and the Isaac coast region are uniquely placed to take advantage of emerging opportunities in bioenergy and biomanufacturing.

“There is no region better placed to embrace an emerging biomanufacturing sector than Mackay and the Isaac coast,” he said.

“We already have the QUT Renewable Biocommodities Pilot Plant co-located at Racecourse Mill, which is currently undergoing a $16 million upgrade being supported by the Australian and Queensland Governments through the Regional Recovery Partnerships Program and the Queensland Government Department of State Development and Infrastructure through the Industry Partnership Program.

“This investment will boost regional biomanufacturing, attract investment, create jobs, and support cutting-edge technologies that will help secure the future of our sugar industry.”

Mr Kelly encourages growers, millers, researchers, and community members to attend the hearing and share their insights.

Glen Kelly MP is calling on local sugarcane growers and industry experts to share their ideas at the upcoming Mackay public hearing on bioenergy opportunities. Photo supplied

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Bravus Secures $2 Billion Contract And Expansion At Carmichael Mine

September 4, 2025

Central Queensland’s Carmichael coal mine is set for a major expansion, with Bravus Mining and Resources awarding a A$2 billion services contract and committing to a half-billion-dollar investment to lift output by a third over the next four years.

The mining company announced it has appointed MacKellar Group as the principal mining services contractor at Carmichael for the next five years. The agreement, valued at about A$2 billion, includes performance incentives aimed at maximising efficiency and production at the open-cut thermal coal mine near Clermont.

Bravus Chief Operating Officer Mick Crowe said the deal secures operational stability while ensuring continuity for MacKellar’s 1,000-strong workforce. “This decision secures the operational efficiency of Carmichael for today and sets a platform for growth in the future,” he said. “It also gives workers who travel from Townsville, Rockhampton, the Isaac Region, Cairns and Mackay confidence about their futures, and that’s something we’re very proud of.”

The Carmichael mine, developed by the Adani Group under its Australian subsidiary Bravus, has paid more than A$2 billion to regional Queensland contractors and businesses since breaking ground in 2019. The mine began operations in 2022 and has ramped production up to more than 10 million tonnes per annum.

Bravus now plans to boost that capacity to 16 million tonnes annually by 2029, citing growing global demand for thermal coal, particularly in Asia. The company said the increase will create hundreds of new jobs during the construction phase and generate fresh opportunities for suppliers across Central and North Queensland.

“Our investment in the infrastructure to support this growth means more contracts for local businesses and more high-paying mining industry jobs for people living in places like Clermont, Rockhampton, Mackay, Bowen, Townsville, and Cairns,” Crowe said. “It also means Carmichael will remain strategically positioned to efficiently deliver high-quality Queensland thermal coal to the global seaborne market at scale.”

The expansion will involve upgrades to the mine’s accommodation village, construction of a new water dam, a rail network maintenance hub, and other site infrastructure. Bravus has committed A$50 million toward these works as part of a broader A$500 million capital program.

Queensland’s newly elected Crisafulli Government has heralded the investment as a sign of renewed confidence in the state’s resources sector. Premier David Crisafulli described it as “sending a strong signal that Queensland is open for business because we are serious about delivering a better lifestyle through a stronger economy.”

Regional MPs echoed the sentiment. Nigel Dalton, Member for Mackay, said the expansion would have ripple effects beyond the mine gate.

“This expansion means more business for our local suppliers, more apprenticeships for our young people and more certainty for families who rely on the mining industry,” he said.

“Every job on site supports additional jobs in towns like Mackay, from manufacturers in Paget to the small businesses that keep our workforce moving.”

Glen Kelly, Member for Mirani, said the decision showed that “Queensland is open for business” and claimed it would create opportunities for younger generations.

“These 600 new jobs will benefit all of Central Queensland and see flow-on benefits to businesses in the region,” he said.

“This just creates more opportunity for the next generation to find a job and build their skills.”

Government ministers also emphasised global market trends. Dale Last, Minister for Natural Resources and Mines, said strong demand for high-quality coal was expected to continue for many years. He said that “more than 400 coal-fired power stations are under construction around the world, mostly in China, India and South-East Asia, and Queensland’s Galilee Basin is well positioned to meet that demand.”

Last also criticised what he described as “the former Labor Government’s unpredictable anti-mining policies,” which he argued had damaged investor confidence. Those comments reflect longstanding political divisions over the Carmichael project, which faced protracted legal and environmental challenges during its development.

Labor has maintained that its tiered coal royalty system, introduced in 2022, ensures Queenslanders receive a fairer return from resources projects. The Crisafulli Government has said it will not alter those tiers but has sought to draw a distinction by stressing what it calls “stable and calm governance.”

With Carmichael now firmly embedded in the state’s coal-export portfolio, Bravus is betting that scale, efficiency, and continued political support will keep the mine producing for decades to come.

Coal mining operations at Bravus Mining and Resources’ Carmichael mine near Clermont in central Queensland. Photos supplied

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Spotlight On Homegrown Innovation For Queensland Manufacturing Month

September 4, 2025

Local manufacturing excellence is on show in September with a statewide program showcasing the innovation, skills, and talent shaping the industry.

The Crisafulli Government is shining a spotlight on the sector during Queensland Manufacturing Month to promote our State’s home-grown innovations and the advanced technologies being implemented across the sector.

This includes expanding the regional footprint of Queensland’s Manufacturing Hubs into Toowoomba and the Sunshine Coast and unlocking the next wave of high-value manufacturing jobs with $79.1 million through the Transforming Queensland Manufacturing grants program.

After ten years of decline under the former Labor Government, Queenslanders have now seen ten months of delivery for the manufacturing sector, with a Government that is serious about growing the industries that underpin the State’s economy.

Minister for Manufacturing Dale Last said Queensland Manufacturing Month was the perfect time to highlight innovation across the sector and promote jobs to the next generation of Queenslanders.

“Forget the stereotypes because modern manufacturing in Queensland is less grease and grime and more tools and tech,” Minister Last said.

“As part of Queensland Manufacturing Month, businesses across the state will open their doors to students from more than 35 schools to inspire young Queenslanders to explore careers in manufacturing.

“Those students and their teachers will go behind-the-scenes to see advanced processes, robotics, and cutting-edge technology. Manufacturers will also welcome industry into their workshops to share knowledge and drive innovation across the sector.

“Manufacturing is a key economic driver for Queensland, and the Crisafulli Government is delivering practical measures to unlock the full potential of Queensland’s manufacturing sector, to create more jobs and deliver a better lifestyle through a stronger economy."

The 2025 Queensland Manufacturing Month program stretches across the state and includes regional networking events to connect local manufacturers, an online Integrated Manufacturing Systems Masterclass, as well as Women in Manufacturing breakfasts in Moreton Bay, Cairns, Gladstone, Rockhampton and Mackay.

For more information about Queensland Manufacturing Month events, please visit www.nrmmrrd.qld.gov.au/events

Women in Manufacturing Breakfast Coming to Mackay

Women are driving change across the manufacturing sector, and a special Mackay event will put their achievements and future opportunities in the spotlight.

The Women in Manufacturing Breakfast will be held on Thursday, 18 September 2025, from 7.00am to 9.30am at Harrup Park, bringing together industry leaders, students, and community members for a morning of discussion and connection.

Guests can look forward to a dynamic panel discussion, with leaders and change champions sharing first-hand experiences of innovation and the vital role women play in shaping the industry’s future. An interactive Q&A session will give attendees the chance to explore challenges and opportunities more deeply, while networking opportunities will connect participants with peers, mentors, and aspiring professionals.

Organisers say the event is about more than conversation – it’s about building pathways for women to actively shape manufacturing’s next chapter.

The breakfast will showcase how diversity strengthens innovation and why the inclusion of women is essential for the continued growth of Queensland’s manufacturing sector.

What: Women in Manufacturing – Mackay Breakfast
When: Thursday, 18 September 2025, 7:00am – 9:30am
Where: Harrup Park, 89 Juliet Street, South Mackay QLD 4740
Cost: Free

Women in Manufacturing Breakfast Coming to Mackay

Women are driving change across the manufacturing sector, and a special Mackay event will put their achievements and future opportunities in the spotlight.

The Women in Manufacturing Breakfast will be held on Thursday, 18 September 2025, from 7.00am to 9.30am at Harrup Park, bringing together industry leaders, students, and community members for a morning of discussion and connection.

Guests can look forward to a dynamic panel discussion, with leaders and change champions sharing first-hand experiences of innovation and the vital role women play in shaping the industry’s future. An interactive Q&A session will give attendees the chance to explore challenges and opportunities more deeply, while networking opportunities will connect participants with peers, mentors, and aspiring professionals.

Organisers say the event is about more than conversation – it’s about building pathways for women to actively shape manufacturing’s next chapter.

The breakfast will showcase how diversity strengthens innovation and why the inclusion of women is essential for the continued growth of Queensland’s manufacturing sector.

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Culture, Community And Innovation Recognised At RIN Awards

September 4, 2025

In a region defined by grit, ingenuity and a relentless drive to evolve, the Resource Industry Network (RIN) has once again shone a spotlight on the Mackay-Isaac-Whitsunday METS and resources sector, one of the most sophisticated and influential hubs in the nation.

The 2025 RIN Awards Gala Dinner, held on Friday 22 August at the Mackay Entertainment and Convention Centre (MECC), brought together industry leaders, innovators, and changemakers for a night that celebrated resilience, creativity, and connection. MCed by comedian and television personality Ed Kavalee, and energised by live music from the Luke Miller Band, the black-tie evening was much more than an awards night — it was a true celebration of the people and businesses driving the region forward.

RIN General Manager Dean Kirkwood praised the calibre of this year’s finalists, highlighting the challenges the sector has faced.

“Global uncertainty, economic pressures and shifting markets have tested even the most established operators. But in true Greater Mackay Region fashion, our METS and mining sectors haven’t backed down. Instead, they have adapted, grown, and doubled down on innovation and community impact.

“The finalists selected are proof that our region doesn’t just survive challenges, it transforms them into momentum.”

RIN Chair, Tim Magoffin, reflected on the resilience and innovation of the sector.

“Every year, the awards showcase the incredible talent and commitment within our region. Of course, this year has brought challenges, from cost-of-living pressures to global tariffs, but what remains constant is the creativity, capability, and enthusiasm of our businesses.

“These awards are a fantastic way to shine a bright light on the hard work being done and the positive impact our companies have across diverse sectors.”

Mr Magoffin highlighted the diversity and opportunities within the industry, noting that businesses in Mackay contribute not only to the local economy but to Queensland and Australia as a whole.

“From mining equipment, technology and services, to sugar, maritime, gas, and renewables, our region continues to demonstrate adaptability and leadership. We celebrate those achievements, honouring both long-standing contributions and the innovation shaping our future.”

Mackay Mayor Greg Williamson also congratulated finalists and winners.

“With more than 11,000 businesses in Mackay’s footprint, many connected to the resources sector, the work being recognised tonight underpins a significant portion of our regional GDP.

“It’s inspiring to see local companies leading the way in innovation, safety, and community engagement, and I want to thank all entrants for the contribution they make to our city, to Queensland, and to Australia.”

The awards spanned seven categories, reflecting excellence across safety, culture, community, market expansion, manufacturing, innovation, and inclusion. Winners included:

• Safety Foremost Award (Diacon Australia) – FMS Group, recognising businesses with a leading approach to safety.
• Champion Culture Award (FMS Group) – Richglen, celebrating businesses fostering a positive and supportive workplace.
• Connecting in the Community Award (Local Buying Foundation) – Gardian, for strong engagement and positive community impact.
• Expansion into New Markets Award (Capricornia Pumped Hydro) – IQ Solutions, for successful growth into new regions or markets.
• Manufacturing Excellence Award (Queensland Manufacturing Hubs) – M&P Services, acknowledging outstanding manufacturing achievements.
• Standing Out from the Crowd Award (Onsite Training Australia) – Colin Hoyle (Glencore), recognising innovation and distinctiveness.
• Inclusion and Diversity Award (BHP Mitsubishi Alliance) – North Queensland Bulk Ports, highlighting excellence in promoting diversity and inclusion.**

Accepting the award for Connecting in the Community, Gardian Director Luke Phillips heartwarmingly dedicated it to his late brother, Peter Phillips, who played a key role in shaping the company’s culture.

“This recognition means so much to our team, as community is at the heart of everything we do. A huge thank you to the Resource Industry Network for this honour, and to our amazing Gardian family, clients, and community who continue to support us at every step,” he said.

Richglen was also recognised on the night, taking home the Champion Culture Award.

Managing Director Matt Borg said the award was especially meaningful because culture sits at the heart of everything the business does.

“As I often say, culture is something you can’t buy off the shelf – it’s built every day, in every conversation, and in the way we value and support each other,” Mr Borg said.

The judges praised Richglen’s approach, noting that the company’s passion for culture has spread to become a company-wide attitude, evident through the genuine care they have for their people.

“Everyone is valued and treated like being part of a big family,” the judges said.

The gala highlighted the region’s innovation, resilience, and leadership, celebrating businesses that are not only shaping Mackay’s economy but also setting a benchmark for excellence across Australia.

RIN thanks event partners:
Major Partner: Kaefer
Silver Partner: Mackay Regional Council

Read our September 5 edition for extended coverage of these awards.

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FMS Group Celebrates 20 Years With Third RIN Award Win

September 4, 2025

FMS Group has marked a milestone year by taking home the coveted Safety Foremost Award at the 2025 Resource Industry Network (RIN) Awards, underlining its commitment to workplace safety and industry leadership. This win is the third RIN accolade for the company, following previous victories in the ‘Connecting in the Community’ and ‘Champion Culture’ categories.

“This is certainly the cherry on top of a milestone year for FMS Group, as we celebrate 20 years of business,” a representative said.

Founded in 2005 in Central Queensland as CQ Field Mining Services, FMS Group has grown to become a provider of choice for major clients across the Bowen Basin. The company now operates six specialist divisions, delivering trades and maintenance solutions across diesel, field services, projects, workshops, electrical, and onsite machining.

By 2013, FMS expanded internationally with PNGFMS in Papua New Guinea, specialising in diesel hydraulic excavator and shovel repairs, employing highly skilled tradespeople to provide quality maintenance and breakdown services across multiple mine sites.

In 2017, the Western Australia division began operations and quickly expanded across the Goldfields, Southwest, and Pilbara regions. FMS now services mining, oil and gas, marine, construction, and renewables sectors, supported by an in-house Infrastructure, Maintenance and Projects (IMP) Division.

Growth continued with the introduction of Safety Lift Solutions (SLS) and an engineering department in 2020, followed by the opening of a state-of-the-art workshop in Mackay in 2022, boosting turnkey shutdown capabilities. The company rebranded to FMS Group in 2023, consolidating CQ Field, WA Field, and PNG Field under one banner, and launched its products division, partnering with Ground Force and TowHaul.

This year, FMS Group has further expanded with a Brisbane corporate office in Fortitude Valley and launched HAWC, reflecting its commitment to innovation alongside its extensive industry legacy.

Judges at the 2025 RIN Awards praised FMS Group’s leadership in safety.

“Fatigue is an insidious risk for our industry and our winner, FMS Group, is making real change to address this risk.

“They are looking at change for the industry, not just the operations within their business. The initiative is beyond the business; it is an industry-wide initiative looking at risks across the sector.

“The results speak for themselves with impressive compliance statistics and more importantly, a workforce that has consistent shifts and well-planned, safe rostering.”

With three RIN Awards under its belt and 20 years of industry excellence, FMS Group continues to set the standard in safety, innovation, and trusted service across various mining and industrial sectors in the region.

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Richglen

September 4, 2025

Champion Culture, Fast Solutions

When critical maintenance issues arise, speed matters. That’s where Richglen steps in. The Central Queensland company specialising in mechanical, electrical, and structural services for the mining and milling industries has built its reputation on reacting fast and keeping operations running.

Fresh from winning the Champion Culture Award at the 2025 Resource Industry Network (RIN) Awards, Richglen continues to prove it can deliver on two fronts: looking after its people and responding quickly when clients face urgent maintenance needs.

“Our crew is geared up and available for any reactive or urgent works our clients may have.

“With this capacity on hand, we can get to sites quickly and keep things running smoothly,” said Managing Director, Matt Borg.

This responsiveness is backed by the company’s people-first ethos, something the judges recognised in naming Richglen the winner of the Champion Culture Award, sponsored by FMS Group.

“From what started as a ‘one-man show’, the Richglen passion for culture has spread to be a company-wide attitude and evident through the care they have for their people.”

“A strong culture = strong, reliable performance with evidence of reduced turnover, boosted employee referrals, internal career pathways and the introduction of the New to Industry Worker Program.

Matt said the award highlights how Richglen’s investment in people fuels its ability to deliver for clients.

“This award represents exactly what drives us – a culture built on connection, care, and continuous improvement,” he said.

“You can invest in equipment or systems, but it’s the people and the way they work together that really determine success.”

By combining culture with capability, Richglen has positioned itself as a partner clients can trust – ready to respond, react, and resolve challenges at a moment’s notice.

“We’re proud of the tangible results our culture has delivered,” Matt said.

“These aren’t just numbers; they’re proof that investing in people truly pays off.”

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Family Legacy And Innovation Drive M&P Services To Award Win

September 4, 2025

M&P Services has taken home the Manufacturing Excellence Award, sponsored by Queensland Manufacturing Hubs, at the 2025 RIN Awards Gala Dinner — cementing its reputation as one of the region’s leading manufacturing innovators.

RIN Award Judges praised M&P Services for its strong customer relationships, innovative manufacturing techniques, and remarkable growth.

“Tonight’s winner has focused on manufacturing excellence and a strong relationship with customers to design, develop and produce fit-for-purpose solutions,” the judging panel noted.

"The organisation has seen a transformation over the past decade in how it has refocused assets, capital and focus to the manufacturing operations of the business and this has resulted in remarkable growth."

For M&P Services Director Max Lamb Jr, the recognition is both a professional milestone and a personal tribute to his family’s legacy. Founded by his father, Max Lamb Sr, M&P Services began as a panel beating and mechanical repairs business before expanding into transport, fabrication and, ultimately, full-scale manufacturing.

Fifteen years ago, the company entered the manufacturing sector, and in 2020, during the upheaval of COVID, it sold off its transport division to focus solely on manufacturing quality transportable buildings. The decision proved transformative.

“Through confidence in our product, we’ve grown from strength to strength,” Max Jr said.

“The uniqueness and quality of what we manufacture has placed us among the top in our field, and this award solidifies that.”

He also credited his workforce for the achievement, describing them as central to the company’s progress.

“Our team is at the heart of everything we do. We’ve built an environment where ideas and improvements are encouraged — whether in manufacturing processes or safety — and that culture has driven our success.”

Max Lamb Sr and Max Lamb Jr celebrate M&P Services’ Manufacturing Excellence Award at the 2025 RIN Awards Gala Dinner, marking a proud moment for the family and the business they’ve built together. Photo credit: Liz Andrews

The M&P Services team at their Paget facility, where innovation, in-house fabrication, and a commitment to quality drive the company’s award-winning manufacturing operations. Photo supplied

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Gardian Recognised For Outstanding Community Connections

September 4, 2025

Gardian has been recognised for its heart as much as its business, winning the Connecting in the Community Award, sponsored by Local Buying Foundation, at the 2025 Resource Industry Network (RIN) Awards. The category celebrates organisations that excel in building meaningful connections with the community and external stakeholders.

Proudly Mackay family-owned and operated, Gardian has been part of the local community for over 25 years.

Built with the Mackay community at heart, the company’s expertise spans Finance, Home Loans, Business and Personal Insurance, Financial Planning, Real Estate Sales, Property Management, and Commercial Sales, Leasing and Management. This broad service offering, combined with a long-term expert knowledge of the local market, has made Gardian a trusted partner for countless residents and businesses.

Through volunteering, charitable donations, sponsorship of sporting groups, and initiatives such as the Mackay Hospital and Community Foundations, the Trudy Crowley Foundation and the Finley Smith Memorial Cup, Gardian works to create opportunities and strengthen connections.

The judges praised this approach, noting the meaningful impact the company has on the local community.

“Community and family are at the heart of everything Gardian do. To be part of the Gardian Tribe, is to be part of the Mackay Community,” said the Judges.

“Individuals' generosity with their time enables legacies such as the Finley Smith Memorial Cup to live on.

“The Gardian family are truly passionate about investing in our local community.”

Winning the award affirms that Gardian’s commitment to community is more than words, it’s a way of life that continues to shape a stronger, more connected Mackay.

“At Gardian, commitment to community and mutual support is at the heart of everything we do, guiding our decisions and strengthening the relationships that drive long-term success.”

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A Legacy Of Regional Care

September 4, 2025

Dr Allan Cook Retires After 60 Years Of Healing, Heart, And Humour

By Hannah McNamara

When Dr Allan Cook OAM walked into the Ocean International last Saturday, 30th August, it wasn’t just another evening, it was the closing chapter of a 60-year career that has left an indelible mark on Mackay and regional Queensland. Surrounded by colleagues, patients, and friends, the retiring orthopaedic surgeon celebrated not only his achievements, but also a life defined by dedication, resilience, and unforgettable stories.

Dr Cook holds an MB BS (Bachelor of Medicine, Bachelor of Surgery), is a FRCS (Eng) (Fellow of the Royal College of Surgeons, England), has attained a CH (Liverpool) (a Master’s-level qualification from Liverpool, historically styled “CH”), and was awarded the OAM (Medal of the Order of Australia) in 2017.

When his career first took off, he was the only surgeon willing to travel to remote communities, providing essential care where others could not.

“All those years, the patients came first,” Dr Cook reflects.

“Some of the cases were straightforward, others a real puzzle…but every one mattered.”

And it was that patient-first care that saw him amass multiple degrees, honours, and accolades, becoming one of the region’s most highly respected doctors.

His journey began in England, where he trained rigorously before moving to Australia in 1973. After early roles at Princess Alexandra Hospital and Rockhampton Base Hospital, Dr Cook honed his skills in general surgery before specialising in orthopaedics.

“I liked orthopaedics more…it’s physical, visual, like solving a three-dimensional puzzle,” he explains.

“You put the pieces of bone together. Sometimes it’s simple, sometimes it’s extremely complex.”

Even after he left private practice in 2000, his expertise remained in demand through medical-legal work, assessing injuries for compensation claims. He remembers being challenged to predict long-term outcomes for patients, understanding not just their immediate injuries but what might develop 10 or 20 years down the line.

Yet, amid the seriousness of medicine, Dr Cook’s career was never without moments of levity. His career is filled with extraordinary moments, from treating a patient in Proserpine whose arm was bitten off by a pet crocodile named Charlene, to taking a life-threatening emergency flight to help a pregnant woman with her fifteenth child, whose toxic condition was so severe she endangered the passenger’s mid-air by putting the pilot in a chokehold.

He even recounts seeing a soldier who had been suffering from major headaches for decades, only to realise the patient was unknowingly carrying a bullet in his skull years after the war.

Mr Cook was so devoted to his patients, that often times he worked through nights and weekends.

“Sometimes you open the door after surgery and expect it to still be night…but it’d be blinding daylight,” he chuckles.

Behind the scenes, his wife Pam was his major support, managing the office, scheduling appointments, and keeping the whirlwind of regional surgeries and consultations organised for the past 15 years.

“I wouldn’t have been able to do it without her,” Dr Cook lovingly admits.

Their partnership, both professional and personal, now extends into retirement, where the couple will settle near Mackay Harbour and devote time to community causes, particularly domestic violence charity Broken Ballerina Inc.

As he steps away from the operating theatre, Dr Cook leaves behind not just a legacy of surgical skill, but a culture of care, humour, and humanity. For six decades, he has stitched bones, healed wounds, and touched lives. And now, he and Pam will trade the pace of the clinic for quiet mornings by the Mackay harbour, ready to write new chapters in a life that has already written so many.

Throughout Mackay and beyond, Dr Allan Cook’s name is synonymous with excellence, courage, and compassion. He’s a surgeon who didn’t just fix bones, but built a legacy all in the name of regional care.

Retiring orthopaedic surgeon Dr Allan Cook OAM celebrated 60 years of dedicated service to Mackay and regional Queensland, leaving a legacy of surgical skill, patient-first care, and unforgettable stories.

Mr Cook receiving his OAM in 2017. Photos supplied

Dr Allan Cook with beloved wife Pam Cook. Photo credit: Hannah McNamara

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Baker In Front As Mackay Waits

September 4, 2025

Mackay is still waiting for an official declaration in the council by-election, but all signs point to Anne Baker taking the seat.

The Electoral Commission of Queensland (ECQ) confirmed that counting began at 6pm on Saturday, 30 August, in the presence of scrutineers. The process is ongoing, with postal votes still being received.

Latest results from the Electoral Commission of Queensland (ECQ) revealed Baker had secured 29.58 per cent of the vote, almost double that of her nearest rivals Melissa Milton and Andrew Deguara, who were sitting just over 14 per cent each.

Electoral Commissioner Pat Vidgen said more than 54,500 votes had been counted so far, representing around 60 per cent of the Mackay electoral roll.

“A declaration of a successful candidate can only be made when the outcome is certain,” Mr Vidgen said.

“While voters needed to complete their ballot papers by 6pm on Saturday, we are still receiving votes through the mail for this full postal by-election. For your vote to count, we must receive it by 5pm on Tuesday 9 September.”

Postal votes postmarked before the close of polling but arriving this week will be added to the tally. Locals who missed the mail deadline have also been able to deliver ballot papers directly to the Returning Office at the Mackay Showgrounds.

At the time of going to print, not enough votes had been received to announce our newest councillor. A definitive outcome should be known before next week’s edition, where we aim to bring readers a full interview with the successful candidate.

In the meantime, updates can be tracked online via the ECQ website and its social media channels.

Mackay By-election Count as at 02 September

Candidate Count Percentage
BAKER, Anne 15,828 29.58%
DEGUARA, Andrew 7,662 14.32%
MILTON, Melissa 7,601 14.20%
CHRISTENSEN, Ian 4,817 9.00%
FISHER, Greg 4,121 7.70%
KEIOSKIE, Jeffrey 3,852 7.20%
DOYLE, Kimberly 3,957 7.39%
LOADER, Dion 3,626 6.78%
LAAS, Melanie 2,046 3.82%

Anne Baker

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MRAEL’s Parent Pathways Program A Lifeline For Mum Of Five

September 4, 2025

Parent Pathways is a program designed to meet the unique needs of parents and carers, offering a supportive and non-judgmental environment where they can explore their goals, build their confidence, and develop the skills they need to succeed. The program provides personalised coaching and mentoring, education and training opportunities, employment support, job placement services, as well as connections to local community services and resources.

In the Mackay region, the program has already made a significant impact, with over 109 active participants.

For Rosemary, the journey began with a deep sense of struggle. She had been facing long-term unemployment and battling anxiety, which had taken a toll on her life. The turning point came when she had to leave her previous job due to a panic attack at work. The experience left her feeling discouraged and unsure about her future.

However, her determination to create better opportunities for herself and her family led her to reach out to MRAEL, part of the IntoWork Group, who registered her in the program.

During her initial conversation with the team, Rosemary shared her aspirations to work on her confidence and personal growth, with the ultimate goal of returning to employment. The Parent Pathways team, recognising her unique needs, referred her to Mas National’s, also part of the IntoWork Group, Mas Allied Health service for a one-on-one intake appointment over the phone.

“The appointment was really good,” Rosemary said. “Lauren really listened to me. I told her about my life story, and she shared some of her own experiences. It was comforting to have someone to talk to who wasn’t just family. She gave me some great tips and ideas on how to boost my confidence and grow as a person.”

Rosemary’s Parent Pathways Mentor, Patrice Nash, has been a beacon of support in her journey. Patrice’s own experiences and her deep desire to give back to the community fuel her passion for mentoring.

“As a Parent Pathways mentor, I find true fulfillment in building authentic relationships, offering encouragement, and helping others recognise their strengths. What I love most is seeing growth, watching parents gain confidence, access resources, and feel empowered to create better futures for their families. I am thankful for the chance to walk alongside participants and be part of a supportive network that truly makes a difference,” Patrice said.

Mackay Regional Leader Rebekah Griinke-Nott emphasised the program’s broader impact. “The aim of the Parent Pathways program is to empower parents and carers with the tools, resources and support they need to thrive,” she said. “By doing so, we’re not only improving outcomes for individuals but also contributing to the well-being and prosperity of our community as a whole.”

For Rosemary, the program has been a lifeline, offering her the support and resources she needs to navigate her parenting journey and envision a brighter future. “The program is helping me see a clear path forward,” she said.

“My goal is to gain employment and build financial stability for my family. I feel more hopeful and confident every day.”

Rosemary, a young First Nations mum of five, is turning her life around with the help of MRAEL’s Parent Pathways program. Photo supplied

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Bursaries Open For Aspiring Visual And Performing Arts Students

September 4, 2025

Each year, council proudly supports the next generation of artists through three dedicated bursaries for visual and performing arts students.

Applications are now open for the Rick Wood Bursary, which honours the legacy of celebrated Mackay potter Rick Wood, and the Artspace Mackay Foundation Bursary, which supports students seeking to elevate their tertiary studies.

The MECC’s Jack Sturgeon Bursary, sponsored by the Friends of the MECC, is also open to applicants.

Mayor Greg Williamson said the bursaries played an important role in supporting young people who were pursuing careers in the arts.

“Choosing to follow your creative passion through tertiary education takes real courage, especially when it means moving away from home,” Mayor Williamson said.

“These students deserve our support, and we’re proud to help ease some of the financial pressures they face,” he said.

He also acknowledged the contribution of the Friends of the MECC in supporting the $3000 Jack Sturgeon Bursary.

“The Friends of the MECC are tireless advocates for the performing arts in our region, and their support for this bursary is a wonderful example of grassroots investment in local talent,” he said.

“This bursary is available to performing arts students who have been accepted into tertiary studies in any aspect of the performing arts, including on-stage roles and behind-the-scenes disciplines such as directing and production.”

Artspace Mackay Director Tracey Heathwood said the Artspace Mackay Foundation Bursary contributed $3000 to help students undertake special projects and study opportunities that enriched their final years of tertiary education.

“Past recipients have used the bursary to study abroad with expert tutors or to fund major exhibitions and showcases,” Ms Heathwood said.

“The $1000 Rick Wood Bursary assists graduating high school students to continue their studies of visual arts at university level,” she said.

“It may be used for tuition fees, textbooks, equipment or expenses required by the student.”

All three bursaries are now open and will close on Friday, November 7, 2025. Recipients will be announced in December.

To apply or learn more about the Rick Wood and Artspace Mackay Foundation Bursaries, visit artspacemackay.com.au/learning/bursary

To apply or learn more about the Jack Sturgeon Bursary, visit themecc.com.au/education/bursaries

2024 Jack Sturgeon Bursary recipient Leo Gorrion, second from left, and Artspace Mackay Foundation Bursary recipient Ebony Wright, second from right, with Mayor Greg Williamson, centre, Executive Manager MECC and Events Andrew Bobeldyk, far left, and Artspace Mackay Gallery Director Tracey Heathwood, far right. Photo supplied

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Gala Takes Flight In Golden Age Style

September 4, 2025

Last Friday, the BMA CQ Rescue Charity Gala soared beyond expectations—stepping into the golden age of aviation with glamour, generosity, and grand community spirit. Hosted at the Mackay Entertainment and Convention Centre, the sold-out event transformed into a "flight" under the theme CQ Rescue Airways – Flight CQGALA2025, complete with boarding at Terminal 139 and departure at 6:30 pm. Guests enjoyed a three-course meal, live music by Professor Judith Brown and the CQU Band, and both silent and live auctions.

The evening’s "in-flight" entertainment featured a curated bar and breathtaking performances, followed by an energetic after-party. Sponsors, volunteers, and community supporters were acknowledged for their unwavering commitment to keeping the rescue helicopter aloft. Thanks to their generosity, BMA CQ Rescue can continue its life-saving missions across Central and North Queensland.

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