Independently Owned, Locally Grown, Community Loved
OPINION PIECE from the office of Federal Member for Dawson Andrew Willcox There is no question that immigration into Australia is out of control. The government’s numbers are too high, and standards are too low. A sustainable migration program must consider our capacity to provide housing, healthcare, infrastructure and the essential services everyone relies on, and Australians must come first. But Labor’s decision to target Working Holiday Makers Visa holders is not the answer. These people filling vital gaps in our workforce are not the cause of Australia’s housing crisis. In many cases, they are living in accommodation provided by the very businesses that employ them. The National Farmers’ Federation has made the point that Working Holiday Makers generally stay in hostels, caravan parks or purpose-built on-farm accommodation. Resorts usually have on-site staff quarters. They are not the source of Australia’s housing shortage. So why is Labor making it harder for them to come here, when these workers fill genuine jobs that regional Australia holds? Working Holiday Makers fill approximately one in seven farm jobs nationally and are particularly important during peak agricultural periods, which for Dawson, it is right now! Farmers rely on these workers to plant, pick, pack and harvest the produce that ends up on Australian supermarket shelves. Having run one of Australia’s largest tomato farms, at times Working Holiday Makers made up more than 50 per cent of my workforce. Without them, much of our crop simply would not have been picked in time and rotted in the paddock. Some may say, why not employ the Australians who don’t have a job and are on “the dole”? Can I say, this does not work. Most farmers will employ Aussies over travelling backpackers, but many either don’t want to do the work or don’t turn up after the first day. Who picks the fruit or veggies then? Farmers are already warning that visa delays are leaving them without workers. The NFF says approvals that once took days are now facing processing times of up to three months, and this time frame can be the difference between harvesting a crop or losing it. That should concern every Australian already feeling the pressure at the supermarket checkout. The same problem is playing out in tourism. Across Dawson, Working Holiday Makers are an important part of the workforce supporting tourism and hospitality, particularly in the Whitsundays. They help fill shifts, work in hotels and restaurants, support tour operators and keep businesses running through their busiest periods. They also contribute to the local economy. They spend money on food, fuel, attractions and tours, supporting the small businesses that depend on a strong visitor economy. That is why tourism and business leaders across North Queensland are raising the alarm. They understand what happens when a regional business cannot get enough staff: opening hours are reduced, and services are cut, creating a downward spiral. We do need to reduce migration to sustainable levels. We need stronger integrity measures, and we need to crack down on rorts. But responsible migration policy means understanding which parts of the system are creating pressure and which parts are helping Australia function. Working Holiday Makers are not the problem. They are part of the workforce solution for regional. Australia. People have had a gutful of watching their standard of living go backwards. Groceries, fuel, housing and everyday expenses are already putting enormous pressure on families. The last thing Australians need is another reckless policy that makes it harder to produce food, harder to run regional businesses and harder for tourism operators to find the workers they need.
Read the full storySomeone sold a house in Sydney last week for $9 million less than they bought it for four or five years ago. The sellers had bought the property in Sydney’s eastern suburbs for $29 million and sold it for $20 million in a sale forced by their bank. I imagine the sellers are a little disappointed by the government’s decisions on negative gearing and capital gains tax and feeling pretty hurt by the increased interest rates. Australia’s interest rates are on the rise and are now sitting at levels not seen since 2011. Increased cost of living is hurting people around the country and interest rates are playing into that. But the impact of interest rates is not felt evenly around the country. The far-higher property prices mean people in the major cities suffer much more than regional areas with the rates increase. That is certainly not to say people in Mackay are unaffected by the cost of living; it’s just that the impact of interest rates increase on a $400,000 mortgage is much less than the impact on a $1m mortgage. There are other Mackay-specific factors that are in play when discussing the current housing market. The big factor is the role of coal in our economy. Most of the coal extracted and exported from our region is coking coal, which is used to make steel. The price of coking coal is around $280 a tonne, which is about 50 per cent up. Good activity in the coal market translates to good news for the Mackay economy, as it is an economic engine that other cities and regions just don’t have. Good activity in Bowen Basin flows throughout the Mackay economy; Paget workshops, transport, suppliers and related businesses all benefit. But so do other, non-mining-related businesses as they benefit from the general confidence and spending that goes on. The strong mining activity also means mines need to keep their staff levels up and that means more people moving to Mackay. Of course, Mackay is much more than a coal mining town but if the coal sector is going well those other areas definitely benefit. It is a confidence boost for Mackay people looking to get into the housing market and those wanting to upgrade or downsize. It also means continuing strong demand from people wanting to rent a property and it will be interesting to see what sort of activity that creates from investors. Investors have walked away from the big-city markets because they can no longer use negative gearing on established properties that do not have a sufficient yield to be positively geared. Negative gearing has never been a big thing in Mackay because our prices are lower and rental returns continue to be strong so many investors have a positively geared property. Around the country everyone is nervous about the state of play and the probability of more interest rate rises. But strong coal prices and an economy that is performing well mean Mackay might just be presenting an opportunity for buyers and sellers that doesn’t exist in other parts. I remember when national confidence was flying high and Mackay prices were going up significantly that many buyers were saying “I wish we had bought a while ago when the market wasn’t so hot”. I’m not armed with a crystal ball so I’m not here to tell you what is going to happen but I suspect there is a very good buying window right now for those looking for an opportunity.
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A local Mackay and Sarina based model has created a dress out of newspapers, including Mackay Life, for her upcoming pageant, representing her region and hometown on the runway as she vies for Miss Diamond International in Brisbane. Zoe Place will be competing this weekend in the three-day event, beginning this Friday 2nd October and ending on Sunday 4th October. The young model spent around a month creating her eco-fashion outfit, using old newspapers as the main material and transforming them into a bodice, skirt and flowers. Red elements were also incorporated into the design to give the dress a bold and glamorous pageant feel. Zoe said, “The entire concept was really about taking something that would normally be thrown away and turning it into something beautiful and meaningful.” Her eco-fashion creation will form part of a busy weekend in Brisbane, with the Miss Diamond International event including photo shoots, interviews, an eco-fashion show and the final pageant. Zoe has been preparing for the event by practising her strut and walking, preparing for interviews and getting comfortable in the different outfits she will wear throughout the weekend. Alongside her love of modelling, pageantry has also provided Zoe with a platform to raise awareness about causes close to her heart, including mental health, while fundraising for Beyond Blue. “Pageantry has given me more of a platform to combine my love for modelling with something that is really important to me.” “When I first started, I was more nervous about putting myself out there and worried about what others would think about me – but I’ve changed a lot through my journey in pageantry.” “Pageantry has also taught me that it’s not about how you look on stage. It’s about the person you are when you step off it.” “Every woman has their own unique journey and that journey is something we should all be really proud of.” “To me, it represents confidence, empowerment, kindness, and using your voice to make a difference.” Zoe said she was looking forward to meeting the other contestants, making new connections and creating memories. “I’m definitely looking forward to meeting all the new contestants and making new connections and creating memories that I will carry with me for a lifetime.” While Zoe hopes to eventually move to the city, her sights are set even further afield, with a dream of one day walking in New York Fashion Week. Mackay and Sarina local Zoe Place has created an eco-fashion dress from recycled newspapers, including Mackay Life, ahead of her Miss Diamond International pageant in Brisbane. Photos supplied
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Trends, reels and the endless cycle of always wanting more has quietly bombarded the minds of countless social media users of all ages, but one former Mackay local has made it her mission to help others understand the effects of social media and find practical ways to break free from online addiction. Alexis Zahner is in Mackay over the next week to teach upcoming generations about social media and the effects it can have on the mind, particularly on identity, self-discovery, as well as the marketing strategies that get viewers hooked and influence their decisions. It is something Alexis knows first-hand can be a useful tool, but also a great disruption to authenticity and the world as we see and experience it. Alexis will hold a free meet and greet and book launch today, Friday 2nd October, at 5.30pm at the Mackay Surf Lifesaving Club, where she will give a talk and answer questions relating to her debut book, Real: Reconnecting to Yourself in a World of Likes and Lies. A former Mackay girl, Alexis spent the past 15 years working across business psychology, marketing and media, with her interest in social media influence beginning during her university studies at James Cook University in Townsville. Her own experience as a social media user, travel blogger and influencer eventually led her to question how much of her identity, decisions and values were being shaped by what she saw online. “The tipping point came for me about 3 years ago when I had this feeling that I couldn't separate influence from my own personal decision making,” she said. “I couldn't separate my own likes, dislikes, values, relationships from what I was being exposed to and being influenced by online.” “I found that I needed to take some time away from social media to recalibrate what was important to me and sort of reconnect and come back to myself.” Alexis said she understood the feeling of questioning who you are outside of social media. “I know what it feels like to live a life under the influence of social media and have that existential crisis of thinking to yourself, who am I? What do I like? What's the kind of life I want to live? and struggling to separate myself from influence.” Alexis is particularly passionate about reaching teenagers, who she says are in an important stage of identity development, and will share this message with Mackay high school students during her upcoming school talks. “Teenagers are really easily influenced by social media. So it's a really important age where we start educating them – not just on the mental health repercussions of things like social media and how it shortens their attention span, but how it actually influences who they become.” “If you're asking yourself these questions, it's not your fault. Social media is actually geared to create this impact on you.” Alexis encourages people of all ages to “start expanding beyond what you see on the platform.” “Dare to indulge in the things that you've always been curious about or things you used to love,” she said. “Don't be afraid to put the phone down to let yourself be curious and have fun.” What: Alexis Zahner's 'Real' Book launch When: 5.30pm Friday 2nd October 2026 Where: Mackay Surf Lifesaving Club Former Mackay local and author Alexis Zahner is returning home to share her experiences with social media and her debut book, Real. Photo supplied
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Whitsunday Law director Kellee Fogg has been named Business Leader of the Year, a recognition she describes as both humbling and energising for the entire firm.
The award adds to her earlier accolade of the Pride of Workmanship honour received in 2010, and marks a significant milestone in a career built on professionalism and strong community ties. Kellee said the achievement belongs to her whole team.
"On behalf of our team, I am honoured and absolutely thrilled to receive the Business Leader of the Year award, and I want to sincerely thank my incredible team for their unwavering support and dedication," she said.
Kellee attended Friday night’s presentation with her husband Paul and all but two staff members from Whitsunday Law, making the moment even more meaningful.
She believes the firm’s consistency is what set it apart from other nominees.
"Consistent high standards of service and communication are the key," she said.
"In this digital age, the art of speaking and communication feels like it is slowly disappearing when it may be required more than ever, especially with increases in scams."
Kellee hopes the region understands the breadth of services Whitsunday Law can offer, noting the team can assist clients statewide in property and commercial matters.
She thanked her staff, her husband Paul and the wider community for their support and trust.
Photo credit: Victoria Velton
The Bowen Tourism and Business team were very proud to win the “Community Champion” award at the 2025 Whitsunday Business awards.
The award was accepted on the night by three team members – Leanne Abernethy, Glenn Womal and Cindy Tonks.
This not-for-profit organisation operates the Bowen Visitor Information Centre next to the Big Mango at Bowen and the information booth at Bowen’s Front Beach.
Manager of Bowen Tourism and Business, Leanne Abernethy said the team were very honoured to be named community champions.
“We provide information, maps and brochures about the entire region, we promote the region in our marketing, and we stock a lot of local and regional produce,” she said.
“We are very proud to refer our visitors to attractions and businesses right throughout the region and to showcase our region’s produce by selling so many local products.
“Our belief that tourism is everybody’s business means non-tourism businesses have the opportunity to benefit from the work of our organisation.
“We are supported by 20 volunteers who go above and beyond to ensure everyone is made welcome when they come to our Visitor Information Centres."
Leanne thanked the committee for being so supportive and the Whitsunday Regional Council for their help with funding support.
The Bowen Visitor Information Centre welcomed a record number of visitors in the past financial year and have broken records again in the first quarter of the current financial year.
Leanne Abernethy, Cindy Tonks and Glenn Womal. Photo credit: Daniel Heggie
Edge Dance Studio Whitsunday owner Emma Whybird is celebrating after being named Small Business Hero at this year’s Whitsunday Business Awards a moment she says reflects the heart and hard work behind the studio.
Emma said the recognition means a great deal to the entire EDGE community.
"We are thrilled and honoured to have won this award. Being recognised within our community means so much to us," Emma said.
"Every day, we pour our hearts into creating a joyful, inclusive, and fun space for children and families. This award is a beautiful reminder of the impact that our work is having. "
Ten members of the EDGE family joined her at Friday night’s ceremony, making the win all the more meaningful. "They are at the core of our studio. They are the ones who lift our students, support our families, and help create the magic that happens inside our walls every day."
Emma believes the studio’s balance of professional training and a warm, family-focused environment helped them stand out. The business has grown strongly in recent years, expanding its programs, performance opportunities and community involvement.
She says many people don’t realise how broad the studio’s offerings are, from preschool dance and exam work to drama classes, community events and large productions.
Photo credit: Daniel Heggie
Corrsafe Enterprises CEO Garry Matthias has been recognised as Highly Commended Business Leader of the Year, marking his first major accolade and a proud milestone for the Bowen-based company.
Garry said the acknowledgment reflects the work ethic and values the Corrsafe team brings to the region’s industries each day.
"We’re a Bowen-born business with old-school values and a forward-focused mindset, and to have that commitment acknowledged by the Whitsunday community means more than words can say," he said.
"This recognition fuels us to keep delivering safer worksites, stronger training outcomes and real value for the industries we serve.”
Gary attended the awards night with his wife Rebecca, parents Gail and Gerhard, son Matthew, and staff members Alison and Jemma. Sharing the moment, he said, turned the honour into a collective win.
"When my name was read out, it wasn’t just ‘Garry’ being recognised - it was the years of effort, sacrifice and commitment from the people who stand beside me."
Garry credits Corrsafe’s long-standing reputation, regional roots and commitment to genuine safety outcomes as key reasons the business stood out.
He thanked his team, industry partners and family for their support, adding that “This recognition isn’t a finish line; it’s fuel" as the company continues its mission to help local workers get home safely every day.
Coral Sea Marina has added another accolade to its name, taking out the inaugural Eco Excellence award at the 2025 Whitsunday Business Awards. An award the team says reflects years of steady, everyday commitment to operating sustainably.
While the marina is no stranger to awards, this is the first time it has been honoured specifically for its environmental leadership.
CEO Kate Purdie attended the ceremony and said the achievement marks an important moment for the business.
“Environmental stewardship is a cornerstone of our Coral Sea Marina vision," she said.
"We continuously aim to connect people to boating and to experiencing, appreciating and preserving the natural assets that surround us.
"Being recognised with this inaugural 2025 Whitsunday Business Eco Excellence award is a very proud moment for our team."
The marina’s submission showcased the collective steps taken daily to minimise impact across the region’s largest boating precinct. With hundreds of thousands of visitors moving through the site each year, the marina sees its role as both an operator and an educator, helping influence positive environmental behaviour within the boating community.
Coral Sea Marina holds Clean Marina Level III and Fish Friendly accreditation, and in 2024 became the first marina in Australia to achieve Sustainable Tourism Certification.
Th Coral Sea marina team the Whitsundays Chamber of Commerce, Bowen Chamber of Commerce and the Whitsunday Regional Council.
Photo credit: Daniel Heggie
Rising Star: Employee, Apprentice or Trainee
This award highlights an exceptional individual who has demonstrated outstanding growth, dedication, and contribution.
HIGHLY COMMENDED: Aaron Murphy, Down to Earth Whitsundays
At just 19, Aaron embodies the spirit of a true Rising Star. Arriving in the Whitsundays knowing no one, he embraced his apprenticeship with enthusiasm and determination, quickly becoming a valued member of his team. Aaron has shown remarkable growth, mastering skills across construction, landscaping, and pool installation while mentoring new starters and lifting team morale through his positivity and reliability.
WINNER: Shontelle Betzel, Bowen Rail Company
Shontelle is a rising star at Bowen Rail Company, known for her technical expertise, leadership, and commitment to inclusion. From apprentice to respected signalling specialist, her journey reflects resilience, innovation, and purpose. As the only woman in her team, she drives change—improving operations, mentoring others, and shaping a more inclusive culture. A strong advocate for equity, her lived experience has influenced Bowen Rail’s diversity and recruitment approach.
Small Business Hero
This award recognises sole traders and small businesses that make a big impact through ambition, innovation, and resilience.
WINNER: EDGE Dance Studio Whitsunday
EDGE Dance Studio is more than a business—it’s a mission. Founded to create a safe, inclusive, and empowering space for children of all abilities, EDGE now serves over 235 students across two regional locations. In just 3.5 years, it has introduced innovative programs like Ready Set Dance, grown enrolments by 441%, created leadership pathways, and maintained a 95% retention rate with 100% five-star reviews.
Customer Service Excellence
This award celebrates businesses and individuals who consistently go above and beyond to create unforgettable customer experiences.
HIGHLY COMMENDED: Katrina Williams, Garden Shack Whitsundays
Katrina is the heart of Garden Shack Whitsundays, turning every customer interaction into a memorable experience. In just 18 months, she’s mastered plants, pool care, and landscaping, building trust and rapport with the community. Her warmth, resilience, and dedication make her a true Customer Service Champion.
HIGHLY COMMENDED: Mana Skin Body & Soul
MANA puts customers at the heart of everything, creating personalised, memorable experiences. Over the past year, the team has enhanced consultations, aftercare, and service recovery, delivering spa-quality service with warmth and care. Recognition as a Customer Service Champion celebrates their dedication, skill, and commitment to the Whitsundays community.
WINNER: Magnums Accommodation Airlie Beach
At Magnums, exceptional customer service is at the heart of everything they do. Every interaction is guided by empathy, respect, and a commitment to making guests feel valued. From resolving travel disruptions to adding thoughtful touches, the team anticipates needs and delivers solutions with warmth.
Eco Excellence
This award showcases businesses that are leading the way in sustainability, environmental responsibility, and green innovation.
HIGHLY COMMENDED Whitsunday Segway Tours
Whitsunday Segway Tours exemplifies sustainable tourism, innovation, and community engagement. As an Eco Tourism Certified business, they deliver accessible, high-quality experiences while reducing environmental impact and educating visitors on responsible tourism.
WINNER: Coral Sea Marina
Coral Sea Marina is committed to creating memorable experiences that leave visitors inspired and connected to the Whitsundays’ natural beauty. Serving thousands of visitors annually, it prioritises sustainable operations and sets industry-leading standards in environmental stewardship. The marina actively promotes responsible boating, sustainable tourism, and regional pride.
Trailblazing Young Entrepreneur
This award celebrates rising stars (under 25) who are redefining success in start-ups, leadership, or industry innovation.
HIGHLY COMMENDED Mariah Dean, Frangipani Cleaning Services
At a young age, Mariah launched a cleaning business, overcoming doubts about her experience through professionalism, consistent results, and community impact. Her journey proves that age is no barrier to entrepreneurship, inspiring others, highlighting the value of small businesses in the Whitsundays, and demonstrating leadership and positive change.
WINNER: Sam Vanderpoel, Rolling with Netherpoel
At just 17, Sam has demonstrated exceptional courage, skill, and determination in building Rolling with Netherpoel, a family business specialising in roller and panel door repairs, servicing, and motor installs, alongside handyman services. Homeschooling allowed him to develop practical skills, independence, and hands-on experience with local rollerdoor companies, earning him the nickname “roller door guru.”
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Community Champion
This award highlights businesses making a real difference in the Whitsunday community through meaningful contributions and initiatives.
HIGHLY COMMENDED Bowen Old People's Home Society (Murroona Gardens).
Murroona Gardens, Bowen’s community-owned aged care provider, has cared for locals for over 40 years. Offering residential, home care, and independent living, they keep seniors close to family while employing 165 locals. Built through community generosity, our focus remains on dignity, connection, and respectful, locally grounded care.
WINNER: Bowen Tourism and Business
Bowen Tourism and Business is a not-for-profit Local Tourism Organisation operating the Bowen Visitor Information Centre and Front Beach Information Booth. At its heart, they are about community—welcoming visitors, sharing the region’s highlights, and promoting Bowen, Collinsville, and the wider Whitsundays. Supported by 18 dedicated volunteers, Bowen Tourism and Business has achieved record visitation, 9% growth above the state average, and expanded services including Driver Reviver and the Bowen Audio Guide.
Regional Game Changer
This award recognises businesses that fuel economic growth, innovation, and community prosperity across the region.
HIGHLY COMMENDED to Bowen Gumlu Growers Association
The Association drives innovation and sustainability in the Whitsundays’ $650 million horticulture industry, supporting over 3,500 jobs. Through initiatives like the Bowen Food Futures Precinct and Smart Data Decisions, Bowen Gumlu Growers Association transforms surplus produce, champions ag-tech adoption, strengthens governance, and advocates on critical issues, ensuring long-term prosperity for growers and the community.
WINNER: Whitsunday Life Newspaper
At a time when many publications were closing, Life Publishing Group proved that local print media is still deeply valued in regional communities. Their flagship title, Mackay and Whitsunday Life, launched following the closure of 14 regional newspapers in Queensland. Life Publishing Group produce free weekly newspapers and lifestyle magazines across North Queensland from their Whitsunday headquarters.
Business Leader of the Year
This award recognises an inspiring leader whose vision, dedication, and influence have driven exceptional business and regional success.
HIGHLY COMMENDED Garry Matthias, Corrsafe Enterprises.
Garry, founder of Corrsafe Enterprises, has transformed safety training in the Whitsundays since 1999. By bringing nationally recognised high-risk work and safety training locally, he has saved businesses time and money while keeping workers safe and employed. His vision has strengthened industry, families, and community resilience.
WINNER: Kellee Fogg, Whitsunday Law
Under Kellee’s leadership, Whitsunday Law has become a cornerstone of the Whitsunday region, driving local employment, regional investment, and community development. She mentors and develops local talent, ensuring staff thrive professionally. Kellee prioritises local suppliers, keeping operational expenditure within the region, and actively engages in community sponsorships and initiatives.
Best of the Whitsundays: Business of the Year
For an outstanding business that sets the gold standard for excellence, innovation, and leadership in the region.
WINNER: Bowen Old People's Home Society (Murroona Gardens)
Murroona Gardens has proudly served Bowen for over 40 years, delivering “locals looking after locals” through a full continuum of care: residential aged care, home care packages, and independent living units. As a community-owned, not-for-profit provider and one of Bowen’s largest employers, they reinvest in local jobs, training, and services. Expanding dementia-specific homes, embracing digital care, and sustainable initiatives, Murroona Gardens strengthens both the community and economy.
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Business Legends of the Whitsundays: Hall of Fame
Celebrating businesses, or individuals, that have achieved long-term success and made an enduring impact.
WINNER: Abbot Point Operations
The North Queensland Export Terminal at the Port of Abbot Point has been a cornerstone of Queensland’s coal export industry for 40 years. As Australia’s northernmost deep-water coal terminal, they efficiently connects mines in the Bowen and Galilee Basins to global markets, serving 17 countries during 2023-24. Operated by Abbot Point Operations, the Terminal supports more than 320 local jobs, underpins regional economic growth, and has invested over $2.15 million in community programs.
Bowen Tourism and Business volunteers have been recognised at State level, achieving a Bronze Award at the Queensland Tourism Awards in Brisbane.
Manager of Bowen Tourism and Business, Leanne Abernethy said this was a fantastic achievement.
“We have 20 active volunteers who welcome every visitor with a smile, provide exceptional customer service and are passionate about Bowen and the entire Whitsundays region," said Leanne.
“They have varied backgrounds and interests and therefore a variety of skills which complement each other.
“To be recognised at State level is a huge achievement and we are very proud of every one of them.”
The volunteers play an integral role in the organisation.
“Our mission is to drive tourism, promote destination awareness and provide excellence in visitor experience and membership support,” Leanne said.
“We simply couldn’t achieve any of that without the work of our wonderful volunteers.”
Mark and Anne Steen have been volunteering at the “Little Mango” at Bowen’s Front Beach since 2020.
Anne said it was wonderful that the volunteers had been recognised at such a high level.
“We hope this award will encourage even more people to come and see what we do,” she said.
“We love meeting the visitors and promoting all that there is to see and do.
“We think Bowen is the best place to live in Queensland and we are able to share that love with people who come here on holidays.”
It’s been a milestone month for the Whitsundays, with two of our Council-owned and operated tourism gateways achieving major recognition and delivering fresh new services for locals and visitors alike.
These wins don’t just celebrate buildings or terminals — they celebrate a region working together to deliver world-class experiences.
Shute Harbour Marine Terminal shone brightest taking out GOLD in Tourism Retail, Hire & Services at the 40th Queensland Tourism Awards.
Whitsundays Regional Council Mayor Ry Collins said the win reflects the dedication of those who keep the terminal running at an exceptional standard.
“The revitalised Shute Harbour is the beating heart of marine tourism,” Mayor Collins said.
“To take out Gold on a state stage is an incredible achievement and a testament to the team, operators and partners who make it a gateway to unforgettable Whitsunday adventures.”
The Gold award caps off a significant period of growth at Shute Harbour. The recent opening of its new Tour Booking & Information Desk has further elevated the visitor experience, creating a purpose-built service hub offering expert advice, tour bookings and local insights.
Craig Turner, Director of Commercial Businesses, said the award and the new desk reflect the terminal’s rising profile.
“Our marine terminal team, tenants and operators go above and beyond every day,” Mr Turner said.
“Winning Gold shows just how far Shute Harbour has come and how important it is as a gateway for our region.”
He added that the terminal is well-positioned for an exciting future:
“We’re seeing strong demand, great operator partnerships and renewed energy around the precinct. Shute Harbour’s momentum right now is exceptional.”
At the same awards, Whitsunday Coast Airport (WCA) proved once again why it remains one of Australia’s most celebrated regional airports, proudly taking home Silver in Tourism Retail, Hire & Services.
This national recognition builds on an already impressive record, with WCA previously being inducted into the Whitsunday Tourism Awards Hall of Fame after taking out Gold three years in a row — a rare and prestigious achievement.
Mayor Collins said this success is driven by the people behind the airport.
“Our record-breaking airport is more than a gateway because it’s the first and last impression of the Whitsundays.
“This award shows just how committed our team is to offering an exceptional experience for every passenger,” he said.
Mr Turner echoed this sentiment, noting the airport’s strong customer focus.
“Our airport team and airline partners continue to go the extra mile.
“This award is a credit to their dedication and the pride they take in representing the Whitsundays,” he said.
With record passenger numbers and more opportunities emerging, WCA is preparing for an even brighter future.
Together, these achievements tell a powerful story — our Council facilities are not just keeping pace; they are leading.
From aviation to marine access, the Whitsundays continues to set a high standard in tourism delivery.
With Gold and Silver awards, new visitor services, and a community that continues to support and champion local success, the future of tourism in our region has never looked brighter.
Proserpine State High School Year 12 students celebrated their school Formal at Shute Harbour Marina Terminal last Tuesday 19th November. Family and friends attended the glamorous event admiring students who strutted the red-carpet during arrivals. Students then headed upstairs for an evening of dinner and dancing.
The Year 12s then celebrated their Graduation Day on Friday 21st November in their school hall along with their nearest and dearest and staff. Both events were a wonderful occasion to celebrate 13 years of schooling.
Find the social pics here:
Twelve-year-old Bowen Boy Reid Martin is quickly becoming one of the most impressive young sailors to come out of the region, already collecting results that would make many older competitors pause.
Reid first climbed into a dinghy at five and was lining up on start lines by the age of seven. Within a few short seasons he was winning regularly, taking the Intermediate Fleet and under-9 titles at the Queensland Youth Championships in both 2021 and 2022.
As he moved into the Open Fleet, his results only sharpened. In 2023 he finished fourth overall at both the QLD Youth Championships and QLD States, while claiming the 10-year-old age champion honours at each. Earlier that same year he also secured second place in the Intermediate Fleet at the Australian Nationals.
In 2024 he stepped into international territory after qualifying for the Australian Optimist Development Squad. At the Eastern Seaboard Regatta in Thailand he finished as the top Australian and won the under-12 division.
This year he earned selection to the Australian Optimist Sailing Team and continued to deliver. Reid won Queensland Youth Week, placed third at NSW Youth Week, and finished eighth at the Australian Nationals—also taking out the under-12 title. At the European Championships, he marked his 12th birthday with a remarkable second-place race finish in a field stacked with older sailors.
Reid sails in the Optimist class, where identical hulls mean results come down to skill, judgement and nerve. Quiet onshore and fiercely focused on the water, he has earned a reputation for mature racecraft far beyond his age.
He now turns his focus to the upcoming Queensland States, Sail Brisbane, and the Optimist Nationals in Hobart on January 6. His performance there will determine selection for the 2026 international season—an opportunity he looks well on track to seize.
The first songwriter to emerge in the post-war resort environment of the Whitsundays was Norm Clayton.
Norm Clayton moved to the Whitsundays in 1979, aged 63 years, after a successful career as a businessman in New South Wales and South Australia. Born in Sydney in 1916, he grew up in a musical family and began playing the ukelele in the 1940s, choosing this instrument because it was “small and light and easy to carry around” and “good for parties”. (Interview October 2000.)
Norm Clayton’s relocation to the Whitsundays allowed him to develop his musical talents further – beyond performances limited to social gatherings.
Twelve months after the death of his wife in 1978, Clayton met Sybil Harrison, a prominent figure in the development of the island resorts. The pair subsequently formed a relationship, and this brought him into close proximity with the guests and resort environment of Daydream Island where Sybil was entertainment coordinator. Musical entertainment at this time was fairly limited – mostly provided by staff such as Sybil who was an able pianist. Clayton fitted into this environment easily and began playing socially for whoever was there.
Before long, Clayton began to complement his repertoire of popular songs with original compositions that reflected the tourist experience in the area. His songs featured catchy singalong choruses with a broad theme – a taste of the tropics and summarised in the first verse: -
A taste of the tropics
Dreamy days in the sun
A taste of the tropics
Good times for everyone.
Norm Clayton also wrote songs extolling the virtues of Airlie Beach. “The Airlie Beach song” features different local drawcards such as the climate, boating, marine life and scenery. It was, in essence, a promotional song finishing with the lines: -
Come Hell or bust
You’ve got to make it a must,
To come to Airlie Beach.
The popularity of his songs made him a “must-have” at functions in Airlie to the point that the Whitsunday Tourist Bureau asked him to start promoting the area throughout Queensland and Australia. Norm Clayton and Sybil Harrison embarked upon a lengthy national tour in 1982-1983 and were also invited appear on TV shows such as “Today Tonight” on which Clayton performed “A Taste of the Tropics” live.
Clayton also wrote many other songs reflecting on his experiences in the Whitsundays. One such song was “Torres Herald” which provided an insight into the historical change in the region. Many people would know the “Torres Herald” one of the two boats, the other being “Dahlia”, that, in 1976, raced each other for a bottle of rum – and so the Whitsunday Fun Race was born. Norm Clayton was at the helm of the “Torres Herald” for that initial race.
While Norm Clayton was well known for entertaining at social gatherings, he also performed on stage during invitation slots at various venues. Despite strong local interest though, Clayton did not attempt to record or release any of his songs and he never appeared as an advertised or featured performer in the area.
But Norm Clayton’s songs - “The Airlie Beach Song” in particular - were enjoyed by locals and tourists alike. He made people happy; his music got them into the mood, and they would sing along to his lyrics; lyrics that left them with wonderful holiday memories and provided them with a taste of the tropics.
Story and photo courtesy Proserpine Historical Museum and information sourced from “Tide Lines: Music, Tourism and Cultural Transition in the Whitsundays Islands” by Philip Hayward. pp115 -pp117
Norm Clayton. Photo supplied.
The Zonta Club of the Whitsundays is once again stepping forward to support the global 16 Days of Activism, a campaign running from the 25th of November to the 10th of December that calls for an end to violence against women and girls.
This annual movement—which begins on the International Day for the Elimination of Violence Against Women and concludes on Human Rights Day—encourages communities worldwide to stand up, speak out and take meaningful action to promote safety, respect and equality.
Club President Marlene Reiffel said the Whitsundays community plays an important role in driving change at a local level.
“When our community shows up — in orange, with open hearts, and ready to help — we send a powerful message that violence is never acceptable, and support is always close by.”
Throughout the 16 Days, locals will see the club’s bright Orange Ladies displayed at businesses around Airlie Beach, along with a bold awareness message on the Airlie Hill billboard. Members will also be hosting community stalls at the Lions Airlie Beach Community Markets on Saturday, the 29th of November and Saturday, the 6th of December, where residents can stop by for resources, conversations and ways to get involved.
This year, Zonta has partnered with DV Safe Phone, an Australian charity that provides refurbished mobile phone kits to victims of domestic violence through frontline agencies. Locals are encouraged to bring along any old mobile phones they no longer use — each one has the potential to become a crucial lifeline for someone in crisis.
Nikki Firmin, Head of Community and Corporate Partnerships at DV Safe Phone, said, “We’re so grateful to be part of this important call to action with the Zonta Club of the Whitsundays. Every phone donated truly makes a difference — it turns connection into safety for someone in crisis.”
In addition to market stalls, the club will be sharing daily messages on Facebook throughout the campaign, helping spread awareness and encourage more community conversations about respect, safety and support.
The club invites residents to wear orange, start conversations, bring a phone to donate and be part of the collective effort to create a safer community. For more information visit www.dvsafephone.org or email zontaclub7@hotmail.com.
November
29 Lions Airlie Beach Community Markets, Airlie Beach Foreshore, from 7am
30 Bowen Community Markets, Hansen Park, from 8:00am
December
2 Sailing For Those With Disability, Whitsunday Sailing Club, from 9am
3 Social Seniors - Coffee and Chat, Cannonvale Library, from 9am
4 Morning Melodies - Home for Christmas, Proserpine Entertainment Centre, 11:00am
7 Bowen Community Markets, Hansen Park, from 8:00am
7 Proserpine Community Christmas Markets, Proserpine State School Cyclone Shelter on Sherry Street, from 8:30am
7 Lunchtime Fun with The Grinch, Club Whitsunday, 12pm - 2pm
7 Carols by the Beach Presents: Fred Clause, The Movie Screen at Airlie Beach Foreshore in Coconut Grove, 6:00pm
9 Social Seniors - Coffee and Chat, Proserpine Library, from 9am
12 Proserpine Twilight Christmas Fair, Main St, 5pm - 8pm
12 Bowen Christmas Night Markets, Town Centre, 5pm - 9pm
14 Bowen Community Markets, Hansen Park, from 8:00am
14 Kids Christmas Disco Party, Club Whitsunday, 10am - 12pm
19 The Grinch, The Movie Screen at Airlie Beach Foreshore in Coconut Grove, 6:00pm
21 Bowen Community Markets, Hansen Park, from 8:00am
24 Members Christmas Eve Drinks, Club Whitsunday, 2pm - 5pm
25 Christmas Day
26 Boxing Day
28 Bowen Community Markets, Hansen Park, from 8:00am
31 New Year’s Eve
Handsome Patches has been through so much, but he hasn’t let it dull his big, loving heart. This 3-year-old Mastiff x Bull Arab boy was abandoned and left to fend for himself before coming into care. When he first arrived, he was nervous and unsure — but with patience and love, he’s shown just how affectionate and loyal he can be. Once Patches trusts you, he’s all heart.
He’s a calm companion who loves spending time with his people, enjoys short walks, and is happiest relaxing by your side.
About Patches:
Patches is a big softie who thrives on stability and love. He’s had his fair share of tough days, but now he’s ready for his forever home — somewhere peaceful, where he can truly belong.
To inquire about Patches, email Bowen Collsinville Pet Rescue Inc. at bcpri.adoptions@gmail.com.
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Hi lovely readers!
By the time you read this, I’ll be enjoying my long weekend and soaking up every second of my four-day holiday, before I’m back on Monday, refreshed and ready to hit the ground running until the end of year Christmas break.
Adam and I plan to do a bit of sight-seeing around the region, and we’re particularly keen to head up to Cape Hillsborough early one morning to see the kangaroos and wallabies skipping about on the beach. I can’t wait to tell you all about it when I get back!
Last Wednesday I had the privilege of meeting the lovely Joy Robinson, who celebrated her 100th birthday at the Mackay Contract Bridge Club. A big thanks to the club for having me, and offering me a piece of delicious cake! You can read all about Joy on page 15, along with the weekly bridge report on page 30.
Across the page on 3 is unfortunately another devastating story of a young life taken too soon. My sincere prayers are with the family and those who have been affected.
And finally, continuing on from the editor’s note last week, I want to also give a special thanks to Rachael, our Editor in Chief, who puts each edition together week after week. She keeps everything running smoothly, encourages the team, and always puts the community first. We couldn’t do it without her… so THANK YOU, Rach!
Scripture of the week: ‘For God has not given us a spirit of fear, but of power and of love and of a sound mind.’ – 2 Timothy 1:7
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