The Neighbourhood Hub has taken a significant step on its reconciliation journey, unveiling its first-ever Reflect Reconciliation Action Plan (RAP) on Wednesday, 20 August at its 4 George Street Centre. The plan has been formally endorsed by Reconciliation Australia, joining a national network of more than 3,000 organisations committed to building stronger relationships with First Nations communities.

Established in 1989, The Neighbourhood Hub supports over 14,000 people annually across its two Mackay locations, providing essential family support, multicultural services, emergency crisis support, and financial counselling programs. The organisation employs 24 staff members and coordinates 34 volunteers, delivering 11 comprehensive programs that respond to unmet community needs.

"Through our Reflect RAP, The Neighbourhood Hub aims to encourage our community to make a commitment to a reconciliation journey that explores the five dimensions of reconciliation," said Alex Whippy, Senior Program Coordinator for The Neighbourhood Hub.

"This formalises the steps we have already taken and provides a framework to actively look for opportunities to do more."

The Neighbourhood Hub acknowledges the Yuwibara Peoples as the Traditional Custodians of the Mackay region and has maintained a longstanding commitment to supporting First Nations families. The organisation previously delivered Indigenous Parenting Programs and Cultural Connections program that fosters mutual understanding between First Nations peoples and multicultural communities in Mackay.

Key RAP Commitments Include:

Relationships: Establishing stronger partnerships with Aboriginal and Torres Strait Islander stakeholders and participating in National Reconciliation Week celebrations.

Respect: Enhancing cultural learning opportunities for staff, observing cultural protocols, and celebrating NAIDOC Week.

Opportunities: Improving employment outcomes for Aboriginal and Torres Strait Islander peoples and increasing supplier diversity through procurement from First Nations-owned businesses.

Governance: Maintaining an effective RAP Working Group with Aboriginal and Torres Strait Islander representation and transparent reporting on progress.The organisation already demonstrates its commitment through partnerships with local First Nations businesses including Mer Bar Wakai, Latoya Latimer Catering, and The Didgeridoo Guys. Staff participate in mandatory cultural awareness training and prominently display Aboriginal and Torres Strait Islander flags at both centre locations.

"We believe that our organisational priorities and values – including improving the lives of all people, working together for collective benefit, and treating everyone with respect, equality and fairness – align perfectly with the five dimensions of reconciliation," added Alex Whippy.

The Neighbourhood Hub's reconciliation artwork, created by local First Nations business Forbidden Onyx in collaboration with DT Trait Designs, symbolises the organisation's visual commitment to truth telling, healing, and creating a future where every person feels seen, heard and safe.

The organisation plans to register for its next RAP by March 2026, demonstrating its commitment to continuous improvement in reconciliation efforts.

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The Neighbourhood Hub has launched its first-ever Reflect Reconciliation Action Plan, formally endorsed by Reconciliation Australia, to strengthen relationships and support First Nations communities in Mackay. Photos supplied

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Queensland primary school students are gaining a fresh perspective on agriculture thanks to a new classroom program piloted in Mackay.

Developed by CANEGROWERS in partnership with the Primary Industries Education Foundation of Australia (PIEFA), the pilot is designed to give teachers practical, in-class professional development using CANEGROWERS’ One Plant, Many Products educational resources.

Instead of simply handing out worksheets and hoping for the best, PIEFA educators worked directly with teachers to integrate the story of sugarcane into everyday lessons across subjects including science, geography and economics.

The sessions highlighted sugarcane’s role not only in producing sugar, but also in generating electricity, ethanol and even bioplastics.

CANEGROWERS Chief Executive Officer Dan Galligan said the initiative has the potential to change the way Queensland children understand agriculture.

“This program is about making the story of sugarcane real for students,” Mr Galligan said.

“When children discover that the crop they see in paddocks is powering homes, creating fuel and even making packaging, it changes the way they think about farming. Agriculture suddenly becomes part of their world – innovative, sustainable and full of opportunity.”

St Francis Xavier Primary School teacher Paula Galea said the program was an invaluable opportunity for students.

“Here at St Francis, we got involved in the pilot program because we thought it would be a great opportunity for students to learn about the sugar industry and engage with practical resources that would help with the learning of the whole process of cane farming, from the paddock to the plate and the packet,” Ms Galea said.

“And it ties in really nicely with this year’s Way to Grow schools competition, where we’ve planted sugarcane and will watch it grow throughout the year.”

PIEFA Chief Executive Officer Luciano Mesiti said the pilot helps students see the industry’s scope and opportunities.

“It’s really important for young people to understand the cane industry, because there are so many opportunities in a region like Mackay,” Mr Mesiti said.

“Students are going to be learning about the different products produced from sugarcane, as well as the processes and steps in the supply chain that transform it into various important products.”

Mr Galligan said feedback from teachers and education leaders shows the value of expanding the program.

“If a few of those kids grow up with a genuine interest in agriculture, or even just a stronger appreciation of where their food and fibre comes from, then we’ve achieved something valuable,” he said.

CANEGROWERS has also released professionally developed educational material for high schools and is working with PIEFA on plans to roll out pilot sessions at more regional and metropolitan schools.

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PIEFA Chief Executive Officer Luciano Mesiti

Students from St Francis Xavier Primary School. Image source: Canegrowers

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We know how important it is for growers to have clear, timely information about what’s driving the sugar market. That’s why I’m pleased to advise that our annual Global Traders Roadshow is returning to North Queensland, running from 22 to 25 September.

The roadshow gives local cane growers the opportunity to hear directly from Peter Bingham, Wilmar’s London-based Senior Sugar Trader, alongside Bevan Patterson, our Australian Risk Manager. Together, they’ll share the latest production outlooks for Brazil, India and Thailand, as well as the demand factors influencing Australian sugar premiums.

For growers, this is more than just a market briefing – it’s a chance to understand how global shifts affect opportunities here at home. With markets as volatile as they’ve been, the insights and strategies shared at the roadshow can help you make informed pricing and marketing decisions. It’s also an opportunity to connect with fellow growers, ask questions, and speak directly with the people who trade sugar on the world stage.

In the global market, Brazil is powering ahead with its sugar harvest. UNICA’s latest figures show that more than half of the 2025-26 crop has already been processed. While production is about eight per cent behind last year, mills have significantly lifted their capacity to crystallise sugar rather than divert cane to ethanol. This shift has been driven by the strong price premium of raw sugar over ethanol in recent years, and Brazil’s maximum crystallisation capacity is now above 54 per cent of cane crushed. Despite this, lower sugar content in the cane has left most analyst forecasts steady at around 40 million tonnes of sugar for the season.

Global sugar prices remain relatively stable, with plentiful supply expected to last until year’s end. The trade isn’t showing much appetite to push prices outside the current range, leaving speculators to move the market in the short term. Analysts suggest a potential tightening of supply could emerge in early 2026.

Closer to home, I’m delighted to share that our team continues to grow. In the Herbert, Trent Johnson joined us as Relationship Manager on 1 September, working alongside Franco Zaini to support local growers. We’ve also recently welcomed Misty Bland in Proserpine and Jonathan Reichard in Plane Creek, strengthening our regional presence and ensuring every grower has access to local support.

I look forward to seeing you at the Global Traders Roadshow and introducing you to our expanding team. You can register your interest to attend by contacting your local Grower Marketing Relationship Manager.

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Bevan Patterson, Peter Bingham and Neil Foo visiting one of Wilmar’s farms in the Burdekin during the
2024 Global Traders Roadshow. Photo supplied

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AgTech Showcase To Boost $30 Billion Vision

Tickets for the second Gatton AgTech Showcase, on Wednesday 15 and Thursday 16 October 2025, are now available to book online.

The showcase will provide an opportunity for growers to see new global AgTech in action and talk to AgTech manufacturers about how these technologies can help their businesses be more productive and profitable.

Department of Primary Industries (DPI) Director Vegetables, Supply Chains and Market Access, Ian Layden, said the award-winning showcase offered a world-class line up of speakers, in-field demonstrations and more than 100 AgTech and protected cropping exhibitors.

“Delivered as part of the Gatton Smart Farm initiative, the showcase offers a fantastic chance for growers to learn more about the latest global AgTech solutions available now,” Mr Layden said.

“The showcase allows us to work with industry to drive the future skills requirements for Queensland's agricultural workforce and help build the AgTech jobs of the future.

“This event will enable industry to stay at the forefront of AgTech and protected cropping technologies, helping boost Queensland’s primary industries production output to $30 billion by 2030.”

Hort Innovation CEO Brett Fifield said the Gatton AgTech Showcase was an exciting example of the vegetable and onion research and development (R&D) levies at work, finding global productivity solutions for Australian growers and bringing them into our backyard.

“Autonomous technology is at the forefront of horticultural innovation and is transforming growers’ lives as they tackle ongoing issues around labour costs and shortages,” Mr Fifield said.

“The Gatton AgTech Showcase offers a unique opportunity for growers to see some of this farm-changing technology in action and have real conversations about the solutions it could offer.

“From technology that makes jobs faster or more accurate, to those that reduce waste, this is a vital event to attend for growers working to lift their productivity.”

For more information, email GattonAgTechShowcase@cussonsmedia.com.au.

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Photo source: Dept of Primary Industries, Queensland

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Queensland’s sugarcane industry could hold the key to powering the state’s future as a renewable energy leader, and the Queensland Parliament’s Primary Industries and Resources Committee is calling on local voices to shape that future.

Committee Member for Mirani, Glen Kelly MP, said the Committee will hold a public hearing in Mackay on Tuesday, 9 September 2025, as part of its Inquiry into Sugarcane Bioenergy Opportunities in Queensland.

“We want to hear from local growers and industries about how we can leverage our sugarcane assets to capitalise on bioenergy opportunities and address the barriers holding back growth”.

“Year after year we hear concerns about mill performance. This inquiry is a chance to look beyond the challenges, bring new investment into the industry, and unlock the potential of sugarcane not just for sugar, but for energy and biomanufacturing.”

“The more evidence and ideas the committee can gather, the better equipped we will be to make recommendations that support our sugarcane growing regions and strengthen regional economies.” Mr Kelly Said.

The Mackay hearing will be held at Souths Leagues Club from 9.00am to 11.00am. Anyone wishing to address the committee or simply attend are asked to register online via the inquiry webpage.

Information about the inquiry, including submission guidelines, is available at the Committee’s website or contact the Mirani electorate office for more information.

Mr Kelly said Mackay and the Isaac coast region are uniquely placed to take advantage of emerging opportunities in bioenergy and biomanufacturing.

“There is no region better placed to embrace an emerging biomanufacturing sector than Mackay and the Isaac coast,” he said.

“We already have the QUT Renewable Biocommodities Pilot Plant co-located at Racecourse Mill, which is currently undergoing a $16 million upgrade being supported by the Australian and Queensland Governments through the Regional Recovery Partnerships Program and the Queensland Government Department of State Development and Infrastructure through the Industry Partnership Program.

“This investment will boost regional biomanufacturing, attract investment, create jobs, and support cutting-edge technologies that will help secure the future of our sugar industry.”

Mr Kelly encourages growers, millers, researchers, and community members to attend the hearing and share their insights.

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Glen Kelly MP is calling on local sugarcane growers and industry experts to share their ideas at the upcoming Mackay public hearing on bioenergy opportunities. Photo supplied

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Central Queensland’s Carmichael coal mine is set for a major expansion, with Bravus Mining and Resources awarding a A$2 billion services contract and committing to a half-billion-dollar investment to lift output by a third over the next four years.

The mining company announced it has appointed MacKellar Group as the principal mining services contractor at Carmichael for the next five years. The agreement, valued at about A$2 billion, includes performance incentives aimed at maximising efficiency and production at the open-cut thermal coal mine near Clermont.

Bravus Chief Operating Officer Mick Crowe said the deal secures operational stability while ensuring continuity for MacKellar’s 1,000-strong workforce. “This decision secures the operational efficiency of Carmichael for today and sets a platform for growth in the future,” he said. “It also gives workers who travel from Townsville, Rockhampton, the Isaac Region, Cairns and Mackay confidence about their futures, and that’s something we’re very proud of.”

The Carmichael mine, developed by the Adani Group under its Australian subsidiary Bravus, has paid more than A$2 billion to regional Queensland contractors and businesses since breaking ground in 2019. The mine began operations in 2022 and has ramped production up to more than 10 million tonnes per annum.

Bravus now plans to boost that capacity to 16 million tonnes annually by 2029, citing growing global demand for thermal coal, particularly in Asia. The company said the increase will create hundreds of new jobs during the construction phase and generate fresh opportunities for suppliers across Central and North Queensland.

“Our investment in the infrastructure to support this growth means more contracts for local businesses and more high-paying mining industry jobs for people living in places like Clermont, Rockhampton, Mackay, Bowen, Townsville, and Cairns,” Crowe said. “It also means Carmichael will remain strategically positioned to efficiently deliver high-quality Queensland thermal coal to the global seaborne market at scale.”

The expansion will involve upgrades to the mine’s accommodation village, construction of a new water dam, a rail network maintenance hub, and other site infrastructure. Bravus has committed A$50 million toward these works as part of a broader A$500 million capital program.

Queensland’s newly elected Crisafulli Government has heralded the investment as a sign of renewed confidence in the state’s resources sector. Premier David Crisafulli described it as “sending a strong signal that Queensland is open for business because we are serious about delivering a better lifestyle through a stronger economy.”

Regional MPs echoed the sentiment. Nigel Dalton, Member for Mackay, said the expansion would have ripple effects beyond the mine gate.

“This expansion means more business for our local suppliers, more apprenticeships for our young people and more certainty for families who rely on the mining industry,” he said.

“Every job on site supports additional jobs in towns like Mackay, from manufacturers in Paget to the small businesses that keep our workforce moving.”

Glen Kelly, Member for Mirani, said the decision showed that “Queensland is open for business” and claimed it would create opportunities for younger generations.

“These 600 new jobs will benefit all of Central Queensland and see flow-on benefits to businesses in the region,” he said.

“This just creates more opportunity for the next generation to find a job and build their skills.”

Government ministers also emphasised global market trends. Dale Last, Minister for Natural Resources and Mines, said strong demand for high-quality coal was expected to continue for many years. He said that “more than 400 coal-fired power stations are under construction around the world, mostly in China, India and South-East Asia, and Queensland’s Galilee Basin is well positioned to meet that demand.”

Last also criticised what he described as “the former Labor Government’s unpredictable anti-mining policies,” which he argued had damaged investor confidence. Those comments reflect longstanding political divisions over the Carmichael project, which faced protracted legal and environmental challenges during its development.

Labor has maintained that its tiered coal royalty system, introduced in 2022, ensures Queenslanders receive a fairer return from resources projects. The Crisafulli Government has said it will not alter those tiers but has sought to draw a distinction by stressing what it calls “stable and calm governance.”

With Carmichael now firmly embedded in the state’s coal-export portfolio, Bravus is betting that scale, efficiency, and continued political support will keep the mine producing for decades to come.

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Coal mining operations at Bravus Mining and Resources’ Carmichael mine near Clermont in central Queensland. Photos supplied

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Local manufacturing excellence is on show in September with a statewide program showcasing the innovation, skills, and talent shaping the industry.

The Crisafulli Government is shining a spotlight on the sector during Queensland Manufacturing Month to promote our State’s home-grown innovations and the advanced technologies being implemented across the sector.

This includes expanding the regional footprint of Queensland’s Manufacturing Hubs into Toowoomba and the Sunshine Coast and unlocking the next wave of high-value manufacturing jobs with $79.1 million through the Transforming Queensland Manufacturing grants program.

After ten years of decline under the former Labor Government, Queenslanders have now seen ten months of delivery for the manufacturing sector, with a Government that is serious about growing the industries that underpin the State’s economy.

Minister for Manufacturing Dale Last said Queensland Manufacturing Month was the perfect time to highlight innovation across the sector and promote jobs to the next generation of Queenslanders.

“Forget the stereotypes because modern manufacturing in Queensland is less grease and grime and more tools and tech,” Minister Last said.

“As part of Queensland Manufacturing Month, businesses across the state will open their doors to students from more than 35 schools to inspire young Queenslanders to explore careers in manufacturing.

“Those students and their teachers will go behind-the-scenes to see advanced processes, robotics, and cutting-edge technology. Manufacturers will also welcome industry into their workshops to share knowledge and drive innovation across the sector.

“Manufacturing is a key economic driver for Queensland, and the Crisafulli Government is delivering practical measures to unlock the full potential of Queensland’s manufacturing sector, to create more jobs and deliver a better lifestyle through a stronger economy."

The 2025 Queensland Manufacturing Month program stretches across the state and includes regional networking events to connect local manufacturers, an online Integrated Manufacturing Systems Masterclass, as well as Women in Manufacturing breakfasts in Moreton Bay, Cairns, Gladstone, Rockhampton and Mackay.

For more information about Queensland Manufacturing Month events, please visit www.nrmmrrd.qld.gov.au/events

Women in Manufacturing Breakfast Coming to Mackay

Women are driving change across the manufacturing sector, and a special Mackay event will put their achievements and future opportunities in the spotlight.

The Women in Manufacturing Breakfast will be held on Thursday, 18 September 2025, from 7.00am to 9.30am at Harrup Park, bringing together industry leaders, students, and community members for a morning of discussion and connection.

Guests can look forward to a dynamic panel discussion, with leaders and change champions sharing first-hand experiences of innovation and the vital role women play in shaping the industry’s future. An interactive Q&A session will give attendees the chance to explore challenges and opportunities more deeply, while networking opportunities will connect participants with peers, mentors, and aspiring professionals.

Organisers say the event is about more than conversation – it’s about building pathways for women to actively shape manufacturing’s next chapter.

The breakfast will showcase how diversity strengthens innovation and why the inclusion of women is essential for the continued growth of Queensland’s manufacturing sector.

What: Women in Manufacturing – Mackay Breakfast
When: Thursday, 18 September 2025, 7:00am – 9:30am
Where: Harrup Park, 89 Juliet Street, South Mackay QLD 4740
Cost: Free

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Women in Manufacturing Breakfast Coming to Mackay

Women are driving change across the manufacturing sector, and a special Mackay event will put their achievements and future opportunities in the spotlight.

The Women in Manufacturing Breakfast will be held on Thursday, 18 September 2025, from 7.00am to 9.30am at Harrup Park, bringing together industry leaders, students, and community members for a morning of discussion and connection.

Guests can look forward to a dynamic panel discussion, with leaders and change champions sharing first-hand experiences of innovation and the vital role women play in shaping the industry’s future. An interactive Q&A session will give attendees the chance to explore challenges and opportunities more deeply, while networking opportunities will connect participants with peers, mentors, and aspiring professionals.

Organisers say the event is about more than conversation – it’s about building pathways for women to actively shape manufacturing’s next chapter.

The breakfast will showcase how diversity strengthens innovation and why the inclusion of women is essential for the continued growth of Queensland’s manufacturing sector.

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In a region defined by grit, ingenuity and a relentless drive to evolve, the Resource Industry Network (RIN) has once again shone a spotlight on the Mackay-Isaac-Whitsunday METS and resources sector, one of the most sophisticated and influential hubs in the nation.

The 2025 RIN Awards Gala Dinner, held on Friday 22 August at the Mackay Entertainment and Convention Centre (MECC), brought together industry leaders, innovators, and changemakers for a night that celebrated resilience, creativity, and connection. MCed by comedian and television personality Ed Kavalee, and energised by live music from the Luke Miller Band, the black-tie evening was much more than an awards night — it was a true celebration of the people and businesses driving the region forward.

RIN General Manager Dean Kirkwood praised the calibre of this year’s finalists, highlighting the challenges the sector has faced.

“Global uncertainty, economic pressures and shifting markets have tested even the most established operators. But in true Greater Mackay Region fashion, our METS and mining sectors haven’t backed down. Instead, they have adapted, grown, and doubled down on innovation and community impact.

“The finalists selected are proof that our region doesn’t just survive challenges, it transforms them into momentum.”

RIN Chair, Tim Magoffin, reflected on the resilience and innovation of the sector.

“Every year, the awards showcase the incredible talent and commitment within our region. Of course, this year has brought challenges, from cost-of-living pressures to global tariffs, but what remains constant is the creativity, capability, and enthusiasm of our businesses.

“These awards are a fantastic way to shine a bright light on the hard work being done and the positive impact our companies have across diverse sectors.”

Mr Magoffin highlighted the diversity and opportunities within the industry, noting that businesses in Mackay contribute not only to the local economy but to Queensland and Australia as a whole.

“From mining equipment, technology and services, to sugar, maritime, gas, and renewables, our region continues to demonstrate adaptability and leadership. We celebrate those achievements, honouring both long-standing contributions and the innovation shaping our future.”

Mackay Mayor Greg Williamson also congratulated finalists and winners.

“With more than 11,000 businesses in Mackay’s footprint, many connected to the resources sector, the work being recognised tonight underpins a significant portion of our regional GDP.

“It’s inspiring to see local companies leading the way in innovation, safety, and community engagement, and I want to thank all entrants for the contribution they make to our city, to Queensland, and to Australia.”

The awards spanned seven categories, reflecting excellence across safety, culture, community, market expansion, manufacturing, innovation, and inclusion. Winners included:

• Safety Foremost Award (Diacon Australia) – FMS Group, recognising businesses with a leading approach to safety.
• Champion Culture Award (FMS Group) – Richglen, celebrating businesses fostering a positive and supportive workplace.
• Connecting in the Community Award (Local Buying Foundation) – Gardian, for strong engagement and positive community impact.
• Expansion into New Markets Award (Capricornia Pumped Hydro) – IQ Solutions, for successful growth into new regions or markets.
• Manufacturing Excellence Award (Queensland Manufacturing Hubs) – M&P Services, acknowledging outstanding manufacturing achievements.
• Standing Out from the Crowd Award (Onsite Training Australia) – Colin Hoyle (Glencore), recognising innovation and distinctiveness.
• Inclusion and Diversity Award (BHP Mitsubishi Alliance) – North Queensland Bulk Ports, highlighting excellence in promoting diversity and inclusion.**

Accepting the award for Connecting in the Community, Gardian Director Luke Phillips heartwarmingly dedicated it to his late brother, Peter Phillips, who played a key role in shaping the company’s culture.

“This recognition means so much to our team, as community is at the heart of everything we do. A huge thank you to the Resource Industry Network for this honour, and to our amazing Gardian family, clients, and community who continue to support us at every step,” he said.

Richglen was also recognised on the night, taking home the Champion Culture Award.

Managing Director Matt Borg said the award was especially meaningful because culture sits at the heart of everything the business does.

“As I often say, culture is something you can’t buy off the shelf – it’s built every day, in every conversation, and in the way we value and support each other,” Mr Borg said.

The judges praised Richglen’s approach, noting that the company’s passion for culture has spread to become a company-wide attitude, evident through the genuine care they have for their people.

“Everyone is valued and treated like being part of a big family,” the judges said.

The gala highlighted the region’s innovation, resilience, and leadership, celebrating businesses that are not only shaping Mackay’s economy but also setting a benchmark for excellence across Australia.

RIN thanks event partners:
Major Partner: Kaefer
Silver Partner: Mackay Regional Council

Read our September 5 edition for extended coverage of these awards.

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FMS Group has marked a milestone year by taking home the coveted Safety Foremost Award at the 2025 Resource Industry Network (RIN) Awards, underlining its commitment to workplace safety and industry leadership. This win is the third RIN accolade for the company, following previous victories in the ‘Connecting in the Community’ and ‘Champion Culture’ categories.

“This is certainly the cherry on top of a milestone year for FMS Group, as we celebrate 20 years of business,” a representative said.

Founded in 2005 in Central Queensland as CQ Field Mining Services, FMS Group has grown to become a provider of choice for major clients across the Bowen Basin. The company now operates six specialist divisions, delivering trades and maintenance solutions across diesel, field services, projects, workshops, electrical, and onsite machining.

By 2013, FMS expanded internationally with PNGFMS in Papua New Guinea, specialising in diesel hydraulic excavator and shovel repairs, employing highly skilled tradespeople to provide quality maintenance and breakdown services across multiple mine sites.

In 2017, the Western Australia division began operations and quickly expanded across the Goldfields, Southwest, and Pilbara regions. FMS now services mining, oil and gas, marine, construction, and renewables sectors, supported by an in-house Infrastructure, Maintenance and Projects (IMP) Division.

Growth continued with the introduction of Safety Lift Solutions (SLS) and an engineering department in 2020, followed by the opening of a state-of-the-art workshop in Mackay in 2022, boosting turnkey shutdown capabilities. The company rebranded to FMS Group in 2023, consolidating CQ Field, WA Field, and PNG Field under one banner, and launched its products division, partnering with Ground Force and TowHaul.

This year, FMS Group has further expanded with a Brisbane corporate office in Fortitude Valley and launched HAWC, reflecting its commitment to innovation alongside its extensive industry legacy.

Judges at the 2025 RIN Awards praised FMS Group’s leadership in safety.

“Fatigue is an insidious risk for our industry and our winner, FMS Group, is making real change to address this risk.

“They are looking at change for the industry, not just the operations within their business. The initiative is beyond the business; it is an industry-wide initiative looking at risks across the sector.

“The results speak for themselves with impressive compliance statistics and more importantly, a workforce that has consistent shifts and well-planned, safe rostering.”

With three RIN Awards under its belt and 20 years of industry excellence, FMS Group continues to set the standard in safety, innovation, and trusted service across various mining and industrial sectors in the region.

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Champion Culture, Fast Solutions

When critical maintenance issues arise, speed matters. That’s where Richglen steps in. The Central Queensland company specialising in mechanical, electrical, and structural services for the mining and milling industries has built its reputation on reacting fast and keeping operations running.

Fresh from winning the Champion Culture Award at the 2025 Resource Industry Network (RIN) Awards, Richglen continues to prove it can deliver on two fronts: looking after its people and responding quickly when clients face urgent maintenance needs.

“Our crew is geared up and available for any reactive or urgent works our clients may have.

“With this capacity on hand, we can get to sites quickly and keep things running smoothly,” said Managing Director, Matt Borg.

This responsiveness is backed by the company’s people-first ethos, something the judges recognised in naming Richglen the winner of the Champion Culture Award, sponsored by FMS Group.

“From what started as a ‘one-man show’, the Richglen passion for culture has spread to be a company-wide attitude and evident through the care they have for their people.”

“A strong culture = strong, reliable performance with evidence of reduced turnover, boosted employee referrals, internal career pathways and the introduction of the New to Industry Worker Program.

Matt said the award highlights how Richglen’s investment in people fuels its ability to deliver for clients.

“This award represents exactly what drives us – a culture built on connection, care, and continuous improvement,” he said.

“You can invest in equipment or systems, but it’s the people and the way they work together that really determine success.”

By combining culture with capability, Richglen has positioned itself as a partner clients can trust – ready to respond, react, and resolve challenges at a moment’s notice.

“We’re proud of the tangible results our culture has delivered,” Matt said.

“These aren’t just numbers; they’re proof that investing in people truly pays off.”

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M&P Services has taken home the Manufacturing Excellence Award, sponsored by Queensland Manufacturing Hubs, at the 2025 RIN Awards Gala Dinner — cementing its reputation as one of the region’s leading manufacturing innovators.

RIN Award Judges praised M&P Services for its strong customer relationships, innovative manufacturing techniques, and remarkable growth.

“Tonight’s winner has focused on manufacturing excellence and a strong relationship with customers to design, develop and produce fit-for-purpose solutions,” the judging panel noted.

"The organisation has seen a transformation over the past decade in how it has refocused assets, capital and focus to the manufacturing operations of the business and this has resulted in remarkable growth."

For M&P Services Director Max Lamb Jr, the recognition is both a professional milestone and a personal tribute to his family’s legacy. Founded by his father, Max Lamb Sr, M&P Services began as a panel beating and mechanical repairs business before expanding into transport, fabrication and, ultimately, full-scale manufacturing.

Fifteen years ago, the company entered the manufacturing sector, and in 2020, during the upheaval of COVID, it sold off its transport division to focus solely on manufacturing quality transportable buildings. The decision proved transformative.

“Through confidence in our product, we’ve grown from strength to strength,” Max Jr said.

“The uniqueness and quality of what we manufacture has placed us among the top in our field, and this award solidifies that.”

He also credited his workforce for the achievement, describing them as central to the company’s progress.

“Our team is at the heart of everything we do. We’ve built an environment where ideas and improvements are encouraged — whether in manufacturing processes or safety — and that culture has driven our success.”

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Max Lamb Sr and Max Lamb Jr celebrate M&P Services’ Manufacturing Excellence Award at the 2025 RIN Awards Gala Dinner, marking a proud moment for the family and the business they’ve built together. Photo credit: Liz Andrews

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The M&P Services team at their Paget facility, where innovation, in-house fabrication, and a commitment to quality drive the company’s award-winning manufacturing operations. Photo supplied

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Gardian has been recognised for its heart as much as its business, winning the Connecting in the Community Award, sponsored by Local Buying Foundation, at the 2025 Resource Industry Network (RIN) Awards. The category celebrates organisations that excel in building meaningful connections with the community and external stakeholders.

Proudly Mackay family-owned and operated, Gardian has been part of the local community for over 25 years.

Built with the Mackay community at heart, the company’s expertise spans Finance, Home Loans, Business and Personal Insurance, Financial Planning, Real Estate Sales, Property Management, and Commercial Sales, Leasing and Management. This broad service offering, combined with a long-term expert knowledge of the local market, has made Gardian a trusted partner for countless residents and businesses.

Through volunteering, charitable donations, sponsorship of sporting groups, and initiatives such as the Mackay Hospital and Community Foundations, the Trudy Crowley Foundation and the Finley Smith Memorial Cup, Gardian works to create opportunities and strengthen connections.

The judges praised this approach, noting the meaningful impact the company has on the local community.

“Community and family are at the heart of everything Gardian do. To be part of the Gardian Tribe, is to be part of the Mackay Community,” said the Judges.

“Individuals' generosity with their time enables legacies such as the Finley Smith Memorial Cup to live on.

“The Gardian family are truly passionate about investing in our local community.”

Winning the award affirms that Gardian’s commitment to community is more than words, it’s a way of life that continues to shape a stronger, more connected Mackay.

“At Gardian, commitment to community and mutual support is at the heart of everything we do, guiding our decisions and strengthening the relationships that drive long-term success.”

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Dr Allan Cook Retires After 60 Years Of Healing, Heart, And Humour

By Hannah McNamara

When Dr Allan Cook OAM walked into the Ocean International last Saturday, 30th August, it wasn’t just another evening, it was the closing chapter of a 60-year career that has left an indelible mark on Mackay and regional Queensland. Surrounded by colleagues, patients, and friends, the retiring orthopaedic surgeon celebrated not only his achievements, but also a life defined by dedication, resilience, and unforgettable stories.

Dr Cook holds an MB BS (Bachelor of Medicine, Bachelor of Surgery), is a FRCS (Eng) (Fellow of the Royal College of Surgeons, England), has attained a CH (Liverpool) (a Master’s-level qualification from Liverpool, historically styled “CH”), and was awarded the OAM (Medal of the Order of Australia) in 2017.

When his career first took off, he was the only surgeon willing to travel to remote communities, providing essential care where others could not.

“All those years, the patients came first,” Dr Cook reflects.

“Some of the cases were straightforward, others a real puzzle…but every one mattered.”

And it was that patient-first care that saw him amass multiple degrees, honours, and accolades, becoming one of the region’s most highly respected doctors.

His journey began in England, where he trained rigorously before moving to Australia in 1973. After early roles at Princess Alexandra Hospital and Rockhampton Base Hospital, Dr Cook honed his skills in general surgery before specialising in orthopaedics.

“I liked orthopaedics more…it’s physical, visual, like solving a three-dimensional puzzle,” he explains.

“You put the pieces of bone together. Sometimes it’s simple, sometimes it’s extremely complex.”

Even after he left private practice in 2000, his expertise remained in demand through medical-legal work, assessing injuries for compensation claims. He remembers being challenged to predict long-term outcomes for patients, understanding not just their immediate injuries but what might develop 10 or 20 years down the line.

Yet, amid the seriousness of medicine, Dr Cook’s career was never without moments of levity. His career is filled with extraordinary moments, from treating a patient in Proserpine whose arm was bitten off by a pet crocodile named Charlene, to taking a life-threatening emergency flight to help a pregnant woman with her fifteenth child, whose toxic condition was so severe she endangered the passenger’s mid-air by putting the pilot in a chokehold.

He even recounts seeing a soldier who had been suffering from major headaches for decades, only to realise the patient was unknowingly carrying a bullet in his skull years after the war.

Mr Cook was so devoted to his patients, that often times he worked through nights and weekends.

“Sometimes you open the door after surgery and expect it to still be night…but it’d be blinding daylight,” he chuckles.

Behind the scenes, his wife Pam was his major support, managing the office, scheduling appointments, and keeping the whirlwind of regional surgeries and consultations organised for the past 15 years.

“I wouldn’t have been able to do it without her,” Dr Cook lovingly admits.

Their partnership, both professional and personal, now extends into retirement, where the couple will settle near Mackay Harbour and devote time to community causes, particularly domestic violence charity Broken Ballerina Inc.

As he steps away from the operating theatre, Dr Cook leaves behind not just a legacy of surgical skill, but a culture of care, humour, and humanity. For six decades, he has stitched bones, healed wounds, and touched lives. And now, he and Pam will trade the pace of the clinic for quiet mornings by the Mackay harbour, ready to write new chapters in a life that has already written so many.

Throughout Mackay and beyond, Dr Allan Cook’s name is synonymous with excellence, courage, and compassion. He’s a surgeon who didn’t just fix bones, but built a legacy all in the name of regional care.

Retiring orthopaedic surgeon Dr Allan Cook OAM celebrated 60 years of dedicated service to Mackay and regional Queensland, leaving a legacy of surgical skill, patient-first care, and unforgettable stories.

Mr Cook receiving his OAM in 2017. Photos supplied

Dr Allan Cook with beloved wife Pam Cook. Photo credit: Hannah McNamara

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Mackay is still waiting for an official declaration in the council by-election, but all signs point to Anne Baker taking the seat.

The Electoral Commission of Queensland (ECQ) confirmed that counting began at 6pm on Saturday, 30 August, in the presence of scrutineers. The process is ongoing, with postal votes still being received.

Latest results from the Electoral Commission of Queensland (ECQ) revealed Baker had secured 29.58 per cent of the vote, almost double that of her nearest rivals Melissa Milton and Andrew Deguara, who were sitting just over 14 per cent each.

Electoral Commissioner Pat Vidgen said more than 54,500 votes had been counted so far, representing around 60 per cent of the Mackay electoral roll.

“A declaration of a successful candidate can only be made when the outcome is certain,” Mr Vidgen said.

“While voters needed to complete their ballot papers by 6pm on Saturday, we are still receiving votes through the mail for this full postal by-election. For your vote to count, we must receive it by 5pm on Tuesday 9 September.”

Postal votes postmarked before the close of polling but arriving this week will be added to the tally. Locals who missed the mail deadline have also been able to deliver ballot papers directly to the Returning Office at the Mackay Showgrounds.

At the time of going to print, not enough votes had been received to announce our newest councillor. A definitive outcome should be known before next week’s edition, where we aim to bring readers a full interview with the successful candidate.

In the meantime, updates can be tracked online via the ECQ website and its social media channels.

Mackay By-election Count as at 02 September

Candidate Count Percentage
BAKER, Anne 15,828 29.58%
DEGUARA, Andrew 7,662 14.32%
MILTON, Melissa 7,601 14.20%
CHRISTENSEN, Ian 4,817 9.00%
FISHER, Greg 4,121 7.70%
KEIOSKIE, Jeffrey 3,852 7.20%
DOYLE, Kimberly 3,957 7.39%
LOADER, Dion 3,626 6.78%
LAAS, Melanie 2,046 3.82%

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Anne Baker

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Parent Pathways is a program designed to meet the unique needs of parents and carers, offering a supportive and non-judgmental environment where they can explore their goals, build their confidence, and develop the skills they need to succeed. The program provides personalised coaching and mentoring, education and training opportunities, employment support, job placement services, as well as connections to local community services and resources.

In the Mackay region, the program has already made a significant impact, with over 109 active participants.

For Rosemary, the journey began with a deep sense of struggle. She had been facing long-term unemployment and battling anxiety, which had taken a toll on her life. The turning point came when she had to leave her previous job due to a panic attack at work. The experience left her feeling discouraged and unsure about her future.

However, her determination to create better opportunities for herself and her family led her to reach out to MRAEL, part of the IntoWork Group, who registered her in the program.

During her initial conversation with the team, Rosemary shared her aspirations to work on her confidence and personal growth, with the ultimate goal of returning to employment. The Parent Pathways team, recognising her unique needs, referred her to Mas National’s, also part of the IntoWork Group, Mas Allied Health service for a one-on-one intake appointment over the phone.

“The appointment was really good,” Rosemary said. “Lauren really listened to me. I told her about my life story, and she shared some of her own experiences. It was comforting to have someone to talk to who wasn’t just family. She gave me some great tips and ideas on how to boost my confidence and grow as a person.”

Rosemary’s Parent Pathways Mentor, Patrice Nash, has been a beacon of support in her journey. Patrice’s own experiences and her deep desire to give back to the community fuel her passion for mentoring.

“As a Parent Pathways mentor, I find true fulfillment in building authentic relationships, offering encouragement, and helping others recognise their strengths. What I love most is seeing growth, watching parents gain confidence, access resources, and feel empowered to create better futures for their families. I am thankful for the chance to walk alongside participants and be part of a supportive network that truly makes a difference,” Patrice said.

Mackay Regional Leader Rebekah Griinke-Nott emphasised the program’s broader impact. “The aim of the Parent Pathways program is to empower parents and carers with the tools, resources and support they need to thrive,” she said. “By doing so, we’re not only improving outcomes for individuals but also contributing to the well-being and prosperity of our community as a whole.”

For Rosemary, the program has been a lifeline, offering her the support and resources she needs to navigate her parenting journey and envision a brighter future. “The program is helping me see a clear path forward,” she said.

“My goal is to gain employment and build financial stability for my family. I feel more hopeful and confident every day.”

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Rosemary, a young First Nations mum of five, is turning her life around with the help of MRAEL’s Parent Pathways program. Photo supplied

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