Independently Owned, Locally Grown, Community Loved
OPINION PIECE from the office of Federal Member for Dawson Andrew Willcox There is no question that immigration into Australia is out of control. The government’s numbers are too high, and standards are too low. A sustainable migration program must consider our capacity to provide housing, healthcare, infrastructure and the essential services everyone relies on, and Australians must come first. But Labor’s decision to target Working Holiday Makers Visa holders is not the answer. These people filling vital gaps in our workforce are not the cause of Australia’s housing crisis. In many cases, they are living in accommodation provided by the very businesses that employ them. The National Farmers’ Federation has made the point that Working Holiday Makers generally stay in hostels, caravan parks or purpose-built on-farm accommodation. Resorts usually have on-site staff quarters. They are not the source of Australia’s housing shortage. So why is Labor making it harder for them to come here, when these workers fill genuine jobs that regional Australia holds? Working Holiday Makers fill approximately one in seven farm jobs nationally and are particularly important during peak agricultural periods, which for Dawson, it is right now! Farmers rely on these workers to plant, pick, pack and harvest the produce that ends up on Australian supermarket shelves. Having run one of Australia’s largest tomato farms, at times Working Holiday Makers made up more than 50 per cent of my workforce. Without them, much of our crop simply would not have been picked in time and rotted in the paddock. Some may say, why not employ the Australians who don’t have a job and are on “the dole”? Can I say, this does not work. Most farmers will employ Aussies over travelling backpackers, but many either don’t want to do the work or don’t turn up after the first day. Who picks the fruit or veggies then? Farmers are already warning that visa delays are leaving them without workers. The NFF says approvals that once took days are now facing processing times of up to three months, and this time frame can be the difference between harvesting a crop or losing it. That should concern every Australian already feeling the pressure at the supermarket checkout. The same problem is playing out in tourism. Across Dawson, Working Holiday Makers are an important part of the workforce supporting tourism and hospitality, particularly in the Whitsundays. They help fill shifts, work in hotels and restaurants, support tour operators and keep businesses running through their busiest periods. They also contribute to the local economy. They spend money on food, fuel, attractions and tours, supporting the small businesses that depend on a strong visitor economy. That is why tourism and business leaders across North Queensland are raising the alarm. They understand what happens when a regional business cannot get enough staff: opening hours are reduced, and services are cut, creating a downward spiral. We do need to reduce migration to sustainable levels. We need stronger integrity measures, and we need to crack down on rorts. But responsible migration policy means understanding which parts of the system are creating pressure and which parts are helping Australia function. Working Holiday Makers are not the problem. They are part of the workforce solution for regional. Australia. People have had a gutful of watching their standard of living go backwards. Groceries, fuel, housing and everyday expenses are already putting enormous pressure on families. The last thing Australians need is another reckless policy that makes it harder to produce food, harder to run regional businesses and harder for tourism operators to find the workers they need.
Read the full storySomeone sold a house in Sydney last week for $9 million less than they bought it for four or five years ago. The sellers had bought the property in Sydney’s eastern suburbs for $29 million and sold it for $20 million in a sale forced by their bank. I imagine the sellers are a little disappointed by the government’s decisions on negative gearing and capital gains tax and feeling pretty hurt by the increased interest rates. Australia’s interest rates are on the rise and are now sitting at levels not seen since 2011. Increased cost of living is hurting people around the country and interest rates are playing into that. But the impact of interest rates is not felt evenly around the country. The far-higher property prices mean people in the major cities suffer much more than regional areas with the rates increase. That is certainly not to say people in Mackay are unaffected by the cost of living; it’s just that the impact of interest rates increase on a $400,000 mortgage is much less than the impact on a $1m mortgage. There are other Mackay-specific factors that are in play when discussing the current housing market. The big factor is the role of coal in our economy. Most of the coal extracted and exported from our region is coking coal, which is used to make steel. The price of coking coal is around $280 a tonne, which is about 50 per cent up. Good activity in the coal market translates to good news for the Mackay economy, as it is an economic engine that other cities and regions just don’t have. Good activity in Bowen Basin flows throughout the Mackay economy; Paget workshops, transport, suppliers and related businesses all benefit. But so do other, non-mining-related businesses as they benefit from the general confidence and spending that goes on. The strong mining activity also means mines need to keep their staff levels up and that means more people moving to Mackay. Of course, Mackay is much more than a coal mining town but if the coal sector is going well those other areas definitely benefit. It is a confidence boost for Mackay people looking to get into the housing market and those wanting to upgrade or downsize. It also means continuing strong demand from people wanting to rent a property and it will be interesting to see what sort of activity that creates from investors. Investors have walked away from the big-city markets because they can no longer use negative gearing on established properties that do not have a sufficient yield to be positively geared. Negative gearing has never been a big thing in Mackay because our prices are lower and rental returns continue to be strong so many investors have a positively geared property. Around the country everyone is nervous about the state of play and the probability of more interest rate rises. But strong coal prices and an economy that is performing well mean Mackay might just be presenting an opportunity for buyers and sellers that doesn’t exist in other parts. I remember when national confidence was flying high and Mackay prices were going up significantly that many buyers were saying “I wish we had bought a while ago when the market wasn’t so hot”. I’m not armed with a crystal ball so I’m not here to tell you what is going to happen but I suspect there is a very good buying window right now for those looking for an opportunity.
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A local Mackay and Sarina based model has created a dress out of newspapers, including Mackay Life, for her upcoming pageant, representing her region and hometown on the runway as she vies for Miss Diamond International in Brisbane. Zoe Place will be competing this weekend in the three-day event, beginning this Friday 2nd October and ending on Sunday 4th October. The young model spent around a month creating her eco-fashion outfit, using old newspapers as the main material and transforming them into a bodice, skirt and flowers. Red elements were also incorporated into the design to give the dress a bold and glamorous pageant feel. Zoe said, “The entire concept was really about taking something that would normally be thrown away and turning it into something beautiful and meaningful.” Her eco-fashion creation will form part of a busy weekend in Brisbane, with the Miss Diamond International event including photo shoots, interviews, an eco-fashion show and the final pageant. Zoe has been preparing for the event by practising her strut and walking, preparing for interviews and getting comfortable in the different outfits she will wear throughout the weekend. Alongside her love of modelling, pageantry has also provided Zoe with a platform to raise awareness about causes close to her heart, including mental health, while fundraising for Beyond Blue. “Pageantry has given me more of a platform to combine my love for modelling with something that is really important to me.” “When I first started, I was more nervous about putting myself out there and worried about what others would think about me – but I’ve changed a lot through my journey in pageantry.” “Pageantry has also taught me that it’s not about how you look on stage. It’s about the person you are when you step off it.” “Every woman has their own unique journey and that journey is something we should all be really proud of.” “To me, it represents confidence, empowerment, kindness, and using your voice to make a difference.” Zoe said she was looking forward to meeting the other contestants, making new connections and creating memories. “I’m definitely looking forward to meeting all the new contestants and making new connections and creating memories that I will carry with me for a lifetime.” While Zoe hopes to eventually move to the city, her sights are set even further afield, with a dream of one day walking in New York Fashion Week. Mackay and Sarina local Zoe Place has created an eco-fashion dress from recycled newspapers, including Mackay Life, ahead of her Miss Diamond International pageant in Brisbane. Photos supplied
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Trends, reels and the endless cycle of always wanting more has quietly bombarded the minds of countless social media users of all ages, but one former Mackay local has made it her mission to help others understand the effects of social media and find practical ways to break free from online addiction. Alexis Zahner is in Mackay over the next week to teach upcoming generations about social media and the effects it can have on the mind, particularly on identity, self-discovery, as well as the marketing strategies that get viewers hooked and influence their decisions. It is something Alexis knows first-hand can be a useful tool, but also a great disruption to authenticity and the world as we see and experience it. Alexis will hold a free meet and greet and book launch today, Friday 2nd October, at 5.30pm at the Mackay Surf Lifesaving Club, where she will give a talk and answer questions relating to her debut book, Real: Reconnecting to Yourself in a World of Likes and Lies. A former Mackay girl, Alexis spent the past 15 years working across business psychology, marketing and media, with her interest in social media influence beginning during her university studies at James Cook University in Townsville. Her own experience as a social media user, travel blogger and influencer eventually led her to question how much of her identity, decisions and values were being shaped by what she saw online. “The tipping point came for me about 3 years ago when I had this feeling that I couldn't separate influence from my own personal decision making,” she said. “I couldn't separate my own likes, dislikes, values, relationships from what I was being exposed to and being influenced by online.” “I found that I needed to take some time away from social media to recalibrate what was important to me and sort of reconnect and come back to myself.” Alexis said she understood the feeling of questioning who you are outside of social media. “I know what it feels like to live a life under the influence of social media and have that existential crisis of thinking to yourself, who am I? What do I like? What's the kind of life I want to live? and struggling to separate myself from influence.” Alexis is particularly passionate about reaching teenagers, who she says are in an important stage of identity development, and will share this message with Mackay high school students during her upcoming school talks. “Teenagers are really easily influenced by social media. So it's a really important age where we start educating them – not just on the mental health repercussions of things like social media and how it shortens their attention span, but how it actually influences who they become.” “If you're asking yourself these questions, it's not your fault. Social media is actually geared to create this impact on you.” Alexis encourages people of all ages to “start expanding beyond what you see on the platform.” “Dare to indulge in the things that you've always been curious about or things you used to love,” she said. “Don't be afraid to put the phone down to let yourself be curious and have fun.” What: Alexis Zahner's 'Real' Book launch When: 5.30pm Friday 2nd October 2026 Where: Mackay Surf Lifesaving Club Former Mackay local and author Alexis Zahner is returning home to share her experiences with social media and her debut book, Real. Photo supplied
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As we approach the end of October, it’s hard to believe how much has happened this year at the Bowen Community Centre. We have seen some of our families reach out about our Adopt a Family program, but unfortunately, we’ve received fewer donations this year than in previous years. To help boost our efforts, we’ve organised a community raffle with fantastic prizes! The first prize is valued at over $500, and at just $1.00 per ticket, it’s a bargain worth taking!
To recap on our Adopt a Family enterprise, if you would like to contribute, please consider dropping off a voucher. We collaborate with local services in Bowen who work with families in need. Last year, we helped over 50 people enjoy a wonderful Christmas, and with your support, we hope to do even more this year.
The Bowen Community Centre have recently moved back into the permanent office after six weeks in temporary accommodations. I want to extend my sincere gratitude to our homeless community members for their incredible patience during this transition. I truly apologise for any inconvenience we may have caused.
We often take basic amenities like hot showers for granted, and the lack of laundry and shower facilities has been particularly challenging for our rough sleepers. Our homeless individuals are some of the kindest people I have the privilege to work with, and it pains us to disrupt their access to essential services.
Thank you, Bowen community, for your continued support and understanding as we work to serve you better. Together, we can make a difference!
Contributed with thanks to Bowen Community Centre Executive Officer Stephanie Cora
With Remembrance Day around the corner, Member for Burdekin, Dale Last MP, is encouraging local groups to apply for grants that allow the community to better honour and acknowledge the service of veterans.
The fact that the Burdekin electorate is home to a significant number of veterans meant the new funding program offered a potential boost for a community whose track record for honouring veterans was among the best in the state.
“You only have to look at the number of people who attend events like Remembrance Day, Vietnam Veterans’ Day and Anzac Day to see that this community is extremely proud of our veterans,” Mr Last said.
“On a per capita basis our community had made a huge contribution to many conflicts and that fact isn’t lost on locals, regardless of age.
“Unlike some countries, we don’t celebrate conflict; we commemorate and honour the brave men and women who serve. I think it’s appropriate that, as a government, we provide funding that supports the community in making that commemoration possible.
“Whether it’s a new memorial, refurbishments of existing memorials or activities and equipment, there is funding available to ensure we continue to honour our veterans.”
Mr Last said the Honouring our Veterans program was the first step in the Crisafulli government’s commitment to implement a Veterans’ Strategy.
“Queensland is home to more veterans than any other state in Australia,” Mr Last said.
“Our approach is to not only support the more than 160,000 veterans and one way to do that is to ensure the community can honour their service.
“The strategy we are developing is not about duplicating existing services or taking over tasks from the federal government. It’s about finding ways that the state government can provide practical support with practical measures to support their transition to civilian life for example.
“We have begun in-person consultation with veterans and their families because getting the strategy right is vitally important. The last thing that veterans need is another layer of bureaucracy or a strategy that makes big statements but delivers very little.
“In terms of the current funding there is basically two areas that are currently being focussed on. One is capital works projects like refurbishments, upgrades and new memorials and the other area of focus relates to activities and events that educate and raise awareness.
“I’d encourage local groups and organisations to consider applying for funding and to think outside the square, especially if there is a need that they think is not currently being met.
“The community groups that help us honour our veterans deserve this support but, most of all, our veterans deserve it. I’m looking forward to seeing the applications from our community and for the positive effects that will have as we remember those who have given so much in our names.”
If you are looking for a quirky Christmas gift that the whole family can enjoy, you are in for a treat when the most recent edition of Monopoly is released next month.
The “Big Things Australia” edition will be available at the Bowen Visitor Information Centre and will feature Bowen’s iconic Big Mango.
Manager of Bowen Tourism and Business, Leanne Abernethy said the team were excited about the upcoming release.
“Big Things are very popular with travellers, and we are sure this will be a popular edition to our range of merchandise at the Bowen Visitor Information Centre,” she said.
“We still have copies of the Whitsundays edition which was released last year, and we are pleased that the Big Mango will now be featured on the board of the newest Monopoly game."
Monopoly is popular worldwide and originates from early in the 20th century. There are hundreds, maybe even thousands, of different versions.
“The Big Mango was named the “Best Big Thing” in Queensland earlier this year and is now featured on a $1 coin as part of a collector’s series produced recently by the Royal Australian Mint,” Leanne said.
“To now be featured on the newest edition of Monopoly tops off a great year for our iconic Big Thing right here in the Whitsundays.”
The 10-metre Big Mango was built in 2002 and is a replica of the Kensington Pride variety of mango as Bowen is the birthplace of that variety.
Contributed with thanks to Leanne Abernethy
On November 5,1605, as a protest against the policies of King James 1, Captain Guy Fawkes tried to blow up the Houses of Parliament in London. This became known as the Gunpowder Plot. And from this, Cracker Night was born …
The “Proserpine Guardian” (October 26, 1940), published a plea from the fire brigade that “owing to the extreme dryness of the season, more than ordinary care and supervision is necessary to prevent the spread of fires through the use of crackers and bunger.”
Regulation 82, issued by the Police Department, stated that it was “was an offence to cast, throw or fire any fireworks into any highway, street, thoroughfare, or public place. Max Penalty of £5.
In a 1965 edition of Australian Women’s Weekly, journalist Margaret Sydney, referred to cracker night as “the same old nuisance every year … a nightmare for the fire brigade, a night of horror for many domestic cats and dogs, a worrying time for parents of small children, a blissful exciting time for those children neither too young or too old to be dazzled and delighted.”
Over the years, various shops in Proserpine sold a variety of crackers including penny ‘bungers’, jumping jacks, catherine wheels, starburst, golden rain, tom thumbs, bungers, roman candles and rockets. These stores included Lum Wan, George Tam, George and Thelma Porter at the Newsagency, The Co-op, Fausts Hardware, Ray Baumgarten’s fruit shop and Iris and Archie Campbell’s store (now West End).
Great preparation started weeks ahead. Old boxes, bits of wood, fence posts, old tree branches and scraps of paper were thrown onto a pile to make a bonfire in the backyard or a vacant lot, basically anything not nailed down. Many families set up their own backyard pile with Dad in charge holding matches in one hand and a box of fireworks in the other. The rest of the family stood back in awe and amazement as bright colours lit up the sky making thunderous bangs.
The “Proserpine Guardian” (November 19, 1954) attributed the cost of fireworks as the reason residents began pooling their crackers at the one big bonfire. So, behind the Church of England, a large bonfire was built by the Rector, the Leader and an enthusiastic offsider, and on top was placed a Guy suitably attired and stuffed. Sky rockets provided the best entertainment - some of them were truly magnificent, while others took off with a terrific swish, scaring the daylights out of some, and aiming right towards the crowd. Amazingly, there were no serious casualties however a few dresses were burnt, and quite a few nerves were shattered.
In June 16, 1988 a “Bonfire Night” - or morning - was held at the showgrounds, when the Bicentennial Beacon was due to go up in flames at 4.55a.m. Over 300 people enjoyed a mini-fireworks display courtesy of Mr. Ian Leet, who set off several mighty rockets, together with a monster fountain of coloured light from ground level.
Cracker night was banned in Queensland in 1972 and fireworks were made legal only for licensed public displays. General misuse, injuries, fire risks and pranks were the reasons for the ban. The Northern Territory still has an official cracker night on the 1st July - but only that one day from 6pm.
Today, instead of the excitement and anticipation of Cracker Night, governments and private business spend thousands of dollars on once-a-year displays such as New Year’s Eve – and our own Friday Night Show fireworks display.
For some of us, however, Cracker Night remains a great childhood memory.
Story courtesy Proserpine Historical Society Museum. Photo sourced from “Bright Star Fireworks Australia”.
If you’re looking for a gentle, loving companion with a heart of gold, Ruia could be your perfect match!
Ruia is a stunning 2–3-year-old Bull Arab X (with maybe a touch of Boxer!) who was rescued from the pound and is now safe and thriving in care. This sweet girl has so much love to give and is patiently waiting for her forever family to discover just how special she is.
She’s affectionate, friendly and happiest when she’s with her humans – tummy tickles are her absolute favourite! Ruia enjoys her walks and playtime but is just as content relaxing by your side when it’s time to wind down.
About Ruia
• Dog friendly and enjoys the company of other pups
• Medium energy – loves her outings but settles beautifully at home
• Not yet tested with cats, chickens or livestock
• Super affectionate and thrives on attention
Health
• Desexed
• Vaccinated
• Microchipped
• Flea, tick and worm treated
Ruia’s photos don’t quite capture her loving eyes and beautiful personality, she truly shines in person. She’s ready for a family who will give her the love, care and stability she deserves.
If you would like to meet Ruia and see if she’s the perfect fit for your family, email Bowen Collinsville Pet Rescue on bcpri.adoptions@gmail.com today!
A heartfelt community event was held recently to raise funds and awareness for Dementia Australia, inspired by one local woman’s personal journey with her mother’s diagnosis.
Organiser Rebecca Ross said this year’s morning tea was her biggest effort yet after previously running smaller fundraising activities.
The motivation behind the event came from her mother, Gail, who was formally diagnosed in June with frontal, temporal, and vascular dementia.
“My mum has been my biggest drive for this,” she said.
“I am trying to create awareness, because lots of people still to this day, think it is a part of old age, but it’s not.
“Dementia is not a part of old age It's a whole other thing and a whole other scale.
“I think we sweep it under the carpet too much, and it needs some more attention brought to it.”
All proceeds from the raffle and entry donations were directed to Dementia Australia, supporting vital research and programs for those affected by the disease.
The morning tea drew a warm turnout of family, friends, and community members, with new faces attending.
Encouraged by the success, the organiser said she hopes to make it an annual event.
Rebecca Ross, Gail Crowther and Cheryl Crowther.
Jane and Brigid
Makenzie and Ethan
Merewyn Wright, Julie Aadrians and Nicky Dyer
Photo credit: Daniel Heggie
Above and Below Gallery has been awarded GOLD in the Retail and Services category at the 2025
Tourism Whitsunday Awards, recognising the gallery’s outstanding contribution to the Whitsundays’
tourism and creative industries.
Owner and photographer Brooke Miles said the recognition is a proud moment for the entire team and a reflection of the gallery’s dedication to sharing the beauty of the Whitsundays through art, along
with its reputation for great customer service.
“This award means so much to us,” Brooke said.
“Above and Below Gallery was created to share the natural beauty of the Whitsundays through high-quality art and gifts; from my camera’s perspective, and through prints that I feel truly capture the essence of our region.
“To be recognised among so many amazing local businesses is an incredible honour.
“I truly feel we go that extra step to ensure not only the product is perfect, but also our systems, team development and customer service.”
Located at the Boathouse Retail Precinct at The Port Of Airlie, Above and Below Gallery is known
for its breathtaking photographic art featuring the Great Barrier Reef, Whitsunday Islands and North
Queensland coastline.
The gallery’s prints, gifts and homewares are inspired by the vibrant landscapes
both above and below the surface.
“We’re so proud to represent local art and photography on the big stage,” Brooke added.
“This award is for also for my team, whom without I would be lost! Thanks to my team, Alicia, Katie, Kerry and Eira. Also, everyone who supports local, from our visitors and collectors to our small local makers. It’s a wonderful thing, to be able to do what we love, and love what we do!”
Photo credit: R Jean Photography
It was another golden night for BIG4 Adventure Whitsunday Resort, taking out Gold in the Caravan and Holiday Parks category at the 2025 Whitsunday Tourism Awards on Saturday evening.
The gala event, held at the Proserpine Entertainment Centre, brought together tourism operators and businesses from across the region to celebrate excellence and innovation within the Whitsundays’ vibrant visitor economy.
For BIG4 Adventure Whitsunday Resort, this latest Gold adds to an incredible track record of success. Following Gold wins at the Whitsunday, Queensland, and Australian Tourism Awards last year - and induction into the Hall of Fame at all three levels - the resort continues to shine as one of Australia’s most awarded and loved holiday destinations.
CEO Phil Casey, who attended the event with ten team members representing departments across the business, said the award was a proud moment for everyone at the resort.
“Winning Gold again this year is such an honour and a wonderful recognition of our team’s passion, hard work and commitment to delivering outstanding holiday experiences,” said Phil.
“It was especially rewarding to share the night with a group of our amazing team members from across the resort. Every single person plays a part in creating the friendly, family atmosphere that makes BIG4 Adventure Whitsunday Resort so special.”
Phil said the recognition reinforced the resort’s dedication to maintaining high standards while continuing to evolve and invest in the future.
“We’ve enjoyed an incredible few years of success at every level of the tourism awards process, and we’ve been proud to represent the Whitsundays on the state and national stage,” he said.
“Our focus is always on enhancing our guest experience, and we’re really excited about the future with some new developments on the horizon that will bring even more reasons for families to visit and love the Whitsundays.”
Located on 10 hectares of lush tropical gardens in Airlie Beach, BIG4 Adventure Whitsunday Resort is known for its extensive facilities and signature family-friendly atmosphere. The resort offers a wide range of accommodation options - from camping and caravan sites to luxury condos and accessible cabins - alongside more than 15 onsite activities including the popular waterslide park, lagoon-style pool, mini golf, and animal park.
Phil said the evening highlighted the strength and diversity of tourism offerings across the Whitsundays and the potential for continued growth in the years ahead.
“The calibre of products and experiences demonstrates just how strong the Whitsundays tourism industry is. With continued investment, innovation and collaboration, the future for our region looks incredibly positive,” he said.
Photo credit: R Jean Photography
Bowen’s famous Big Mango has added another accolade to its growing list of achievements, taking home Bronze in the Attractions category at the 2025 Whitsunday Tourism Awards.
Five members of the Bowen Tourism and Business team attended the event on Saturday night, along with committee chair Jenn Honnery, proudly representing the town’s most recognisable landmark.
The Big Mango is no stranger to success, having previously won Silver in the same category. The Bowen Visitor Information Centre, located next to the Big Mango, is also in the Hall of Fame for Visitor Services after taking home the top honour three years in a row.
Manager of Bowen Tourism and Business, Leanne Abernethy said this topped off a great year for Bowen’s iconic Big Thing which was named the “Best Big Thing” in Queensland as part of the Queensland Day awards in June.
Travellers from near and far love visiting the Big Mango, which attracts thousands of visitors each year keen to snap a selfie with the 10-metre-tall structure. The Visitor Information Centre, next door, features more than 300 brochures showcasing destinations across Queensland and is staffed by a dedicated team of locals and volunteers who pride themselves on their regional knowledge. Leanne also expresses her thanks to all of them, without them they couldn’t do what they do.
The centre also offers mango sorbet, local produce, and a wide range of Bowen merchandise. Bowen Tourism and Business extended thanks to Tourism Whitsundays, the committee, the Whitsunday Regional Council, and their team for their ongoing support.
Photo credit: R Jean Photography
With passion, grit and decades of guiding experience under her belt, Cherene Poidevin of Driftwood Tours has claimed GOLD in the Land-Based Tours category at the 2025 Whitsunday Tourism Awards, and she did it as a one-woman team.
“I want to jump up and click my heels!” Cherene laughed. “After guiding many years for others and giving it 100%, it is a dream to do it for myself now and give it 150%.”
This is not her first brush with success. Driftwood Tours was awarded Gold for Best New Tour Business in 2023 and took home Bronze for Cultural Tourism and Finalist for Tour Operator in 2024.
Cherene attributes her win to a focus on genuine, friendly service and attention to detail. “Every guest should feel welcomed and seen,” she says. “I have a passion for history, the stories, nature, and guests enjoy that I can chat to them about these and make the tours engaging and immersive.”
With over 30 years of experience in outdoor recreation and guiding, Cherene still attends professional development courses yearly to maintain high standards. “I am sole owner and operator,” she says proudly.
She thanks “The whole world! Guests, agents, locals and my friends,” for their support.
With the introduction of a separate land-based category, Cherene believes the change “gave those operators a chance to be recognised and that it is not only the islands that have fantastic experiences.”
“What a daily buzz to be able to take visitors from all over the world to experience this paradise,” Cherene emphasised.
Photo credit: R Jean Photography
Ocean Rafting has added another accolade to its impressive collection, taking home Gold in the Best Marketing category at this year’s Whitsunday Tourism Awards.
The win marks yet another milestone for the long-standing family-owned business, which has been showcasing the beauty of the Whitsundays and Great Barrier Reef for more than 25 years. Over that time, Ocean Rafting has become a multi-award-winning operator at local, state, and national levels, recognised for excellence, innovation, and sustainability in tourism.
Nathan Fleming, Sales and Marketing Captain for Ocean Rafting, expressed pride in the achievement.
“We couldn’t be prouder to receive this award,” he said.
“Jan and Pete Claxton, along with their sons Cole and Kerr, have been the heart and soul of Ocean Rafting for more than two and a half decades. Their passion, dedication, and love for showcasing the Whitsundays to the world have built this iconic brand — and having this stunning region as our backdrop makes it all the more special.”
Ocean Rafting’s winning formula lies in its combination of adventure, authenticity, and environmental care.
The company’s eco-certified tours take small groups on exhilarating journeys to remote snorkelling sites and beaches around Whitehaven Beach and the Great Barrier Reef, offering guests an unforgettable experience that balances excitement with education.
“What truly makes us shine is our people — a passionate team of locals and Master Reef Guides who share their knowledge and love for the reef every day,” said Nathan Fleming.
“Our custom-built vessels allow guests to access remote snorkelling sites and beaches that others simply can’t reach, delivering a one-of-a-kind experience that’s both exhilarating and educational.”
In addition to its ongoing conservation and eco-tourism initiatives, Ocean Rafting recently expanded its operations by acquiring Hamilton Island Water sports from the Harvey family on July 1, 2025, a move that extends its reach across the Whitsundays.
The team expressed gratitude to their staff, industry partners, and the local community for their continued support over nearly three decades.
Reflecting on this year’s refreshed awards format, Ocean Rafting praised the approach for celebrating a broader mix of local operators.
“The new format was a fantastic opportunity to shine a light on some of the hidden gems in the Whitsundays — operators who may not always have the resources or time to put together award submissions,” they noted.
“It brought a fresh energy and new vibe to the event, allowing a wider mix of local businesses to be recognised and celebrated.”
With its latest Gold win, Ocean Rafting continues to set the standard for excellence in tourism marketing, adventure, and sustainability.
Photo credit: R Jean Photography
A local favourite in the Whitsundays tourism scene has once again been recognised for excellence, taking home Gold in the Self-Contained Accommodation category at the 2025 Whitsundays Tourism Awards.
Since taking over the property in July 2021, Paul and Francine Tuddenham have collected an impressive list of accolades, including the 2022 ARAMA Resident Manager of the Year (Short Term), the 2022 Whitsundays Tourism Award for Excellence in Customer Service, and the 2024 Best of Queensland Accommodation Award.
This year, they added another ARAMA title and were also named on the Queensland Tourism Council’s Gold List of Australian Accommodation – Self Catering.
“The award means a lot to us, and we are very grateful and humbled to have won it,” they said.
“Winning an award from Whitsunday Tourism, ARAMA, or Queensland Tourism is a big accomplishment for us and we value it highly.”
Paul and Fran believe what makes Peninsula Airlie Beach so successful is their passion and personal service.
“We both love what we do, it has become part of our life as we live on-site and work in the business 7 days a week,” said Paul.
“We also provide a personal service to our guests by treating the guests the way we would like to be treated.”
They extended thanks to their team, including Office Manager Dorothy, handymen and gardeners Steve and Lex, the cleaning team lead by Neve, and the property owners.
“Thank you to all the award winners, nominees, and sponsors. We are proud to be part of the Whitsundays and the tourism industry.”
Let's raise a glass to the passionate and dedicated team at Portland Roads Sailing the Whitsundays.
What a night it was at the Tourism Awards, with Portland Roads Sailing the Whitsundays taking out the top gong for Bareboating!
With thousands of happy sailors sharing their stories, this Aussie favourite has proven, once again, why it’s the go-to for Whitsundays bareboat (self-skippered) sailing adventures.
Whilst their review count is impressive, it is the storytelling in their reviews that captures your attention. There are no flippant clicks; each guest dives deeply into their experience, and a real connection is evident.
What stands out even more is their consistent and extraordinary scoring. A Best of Queensland Experience score of 100/100 for the 6th year in a row, backed by a Global Review Index (GRI) of 100%
Taking out GOLD at the Tourism Awards is further proof that the new paradigm of TOMORROW’S REEF TODAY, along with Reef Custodianship, First Nations Connectivity, and Immersive Travel can go hand in hand with Extraordinary Holiday Experiences.
"Mununandu” said John Linton in accepting the award, "Mununandu is an Ancient Ngaro Sea Country thank you. We thank the elders of Ngaro, Gia and Juru for permitting us to set sail in their wake. It is an honour”
In a moving speech, John went on to say, “20 years in the making, and we are humbled. To our team, Mununandu! Thank you for your Passion, your Compassion, and your Outstanding Customer Service. This is just a reward”
Portland Roads Sailing the Whitsundays were also the inaugural winner of the Best of Queensland Experience in 2023.
GOLD at this year’s Tourism Awards continues its award-winning, customer-focused success.
In full praise, John said, "Our industry was founded by trailblazers with a passion for sailing some 40 years ago. The evolution of the bareboat industry since then is a credit to all Whitsunday Bareboat Operators. To now lead this group, with our focus clearly on the fragility of our footprint, is an honour, and speaks volumes of our connection with the guest experience.”
Ecotourism Australia’s auditor commented, “Rarely do you come across an operator that is so absolutely committed to sustainability and ecotourism in all forms; however, Portland Roads Sailing the Whitsundays is just that operator. They live, eat and breathe the principles of ecotourism and particularly embrace the culture and indigenous history in the area in which the business operates. Portland Roads is a shining example of ecotourism in action, ensuring the customer experience is exceptional, and the business is sustainable in all aspects of their operation. Cultural respect and sensitivity are embraced and shared.”
Tourism Whitsundays welcomes Portland Roads Sailing the Whitsundays to the honours board.
Queens Beach Tourist Village has once again been recognised among the region’s best, taking home Silver in the Caravan and Holiday Parks category at the 2025 Whitsundays Tourism Awards.
For managers Bob and Mel Fotheringham, the win was especially meaningful as it marked their first full year of managing the park.
“It’s a great achievement considering this is our first year as new management and for the company as owners,” Mel said.
“We know we are doing something right.”
The latest award continues a proud tradition of success for the Bowen-based holiday park, which has now secured silver for four consecutive years in the regional tourism awards. It also follows a string of notable achievements on the national stage. Queens Beach Tourist Village is a three-time Grey Nomads Award winner, earning a place in the Hall of Fame, and was recently listed on the 2025 Gold List of Australia Caravan Holiday Parks.
While some might focus on the colour of the medal, the Fotheringhams say the ongoing recognition is a reflection of the park’s enduring appeal and the dedication of their small but mighty team.
“Our park is set out so perfectly over seven acres, with hedging between each site and that doesn’t happen overnight,” Mel said.
“This has been many years in the making, and credit must go to those whose vision made it possible.”
She said the success was shared by their loyal team, who take immense pride in maintaining the park’s presentation and guest experience.
“We are privileged to have a remarkable team working with us, they are dedicated and proud of the park, they really take care in their presentation each and every day,” Mel said.
“Our front office team are slick and efficient; we don’t have queues of people waiting to check in everything is ready and prepared so that after a long journey a guest has an effortless check in and can get on with the holiday and relax.”
Queens Beach Tourist Village attracts a mix of travellers year-round, from grey nomads who return each season to corporate guests who make the park their home away from home.
Mel and Bob expressed heartfelt thanks to all who support the business.
“We’re grateful to our wonderful guests and grey nomads who call this park home whenever they’re in Bowen, and to our corporate clients who stay with us time and again,” Mel said.
“Last but not least our staff, for their dedication and commitment.”
Reflecting on the results, Mel said they weren’t surprised by the outcome but remain proud of their consistent success.
For the Fotheringhams, this year’s silver win is not just a trophy on the shelf it’s a reminder of their hard work, their team’s pride, and the strong community of visitors who keep returning to Bowen’s beloved Queens Beach Tourist Village.
The SeaLink Whitsundays brands have once again cemented their position at the forefront of Australian tourism, claiming four major accolades at the 2025 Whitsunday Tourism Awards. Whitsunday Jetski Tours led the charge, taking out Gold for Best Day Tour – Water, in a standout result across water and land tour categories.
This headline win builds on recent momentum for the jetski brand, which was named the world’s No. 1 tourism experience in Tripadvisor’s 2024 Best of the Best Awards.
“We’re absolutely thrilled for the team, who deserve every one of those five-star reviews,” said Operations Manager Nathan Linnell. “It’s a well-earned recognition of their hard work and passion. Nights like this make you realise how lucky we are to work with such a dedicated, adventurous and fun crew.”
Alongside Whitsunday Jetski Tours’ success, SeaLink Whitsundays’ performance marked a clean sweep across key categories:
• Whitsunday Jetski Tours – Gold, Best Day Tour – Water
• Red Cat Adventures – Silver, Best Day Tour – Water
• SeaLink Whitsundays – Bronze, Best Day Tour – Water
• Red Cat Adventures – Bronze, Best Day Tour – Land
These accolades are particularly significant as they are based on customer satisfaction data and guest feedback, reflecting the group’s dedication to exceptional service and memorable experiences.
“This recognition reflects the strength and heart of our teams across the wider SeaLink Marine and Tourism family,” said SeaLink General Manager Asher Telford. “What makes it extra special is that these results come from our guests and community. They’re the reason we show up and do what we love every single day.”
Operating in one of Australia’s most iconic destinations, SeaLink’s success mirrors the Whitsundays’ standing as a global tourism hotspot. Home to the Great Barrier Reef, Whitehaven Beach and pristine island waters, the region remains a bucket-list experience for travellers worldwide.
Red Cat Adventures has built an outstanding reputation, highlighted by four Gold medals at the National Australian Tourism Awards and induction into the Queensland Tourism Awards Hall of Fame.
“We’ve been fortunate to win a few awards over the years, but nights like this are always a proud moment especially for our crew,” said Asher.
Eight team members attended the awards night in Proserpine, with a wider celebration planned to recognise staff across all brands.
“We’ll be keeping the good vibes going this Friday with a celebration for all our wider teams from Whitsunday Jetski Tours, Red Cat Adventures and SeaLink Whitsundays, Hayman Island water sports because these wins belong to everyone,” Asher said.
When asked what sets the group apart, the answer was unanimous: people.
“We’re extremely grateful to our agents, suppliers, and industry partners, along with the wider Whitsundays community, for their ongoing support and collaboration,” Asher said.
“Most of all, we’d like to thank our incredible staff and crew for their dedication, as well as our amazing customers who choose to travel with us and share their experiences. This recognition is a true reflection of everyone who contributes to making our tours the best in the Whitsundays.
“Whether it’s riding a jetski, a sailing trip, a Whitehaven Beach tour, or a snorkelling adventure to the Great Barrier Reef, we ensure every experience is safe, fun and unforgettable.”
SeaLink Whitsundays takes its environmental responsibilities seriously, holding Advanced ECO Certification and Climate Action Leader status, and actively participating in reef conservation, seagrass monitoring, community initiatives and local training programs.
“Behind the scenes, there’s a huge amount of heart that goes into what we do, from supporting marine conservation to backing local events and student training programs. We’re always looking for ways to give back to the region that’s given us so much,” Asher said.
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