
Three artificial intelligence (AI) initiatives are part of council's new budget to be adopted next week. These initiatives are the latest proactive steps from council to help mitigate significant financial pressures while continuing to deliver reliable, high-quality services to the community. Mayor Greg Williamson said the 2026/27 Budget reflected both the challenges facing local government and council’s commitment to modern, efficient service delivery. “Like many councils across the country, we are facing rising costs and reduced external funding,” he said. “Our focus is on finding smarter, more sustainable ways to deliver services without compromising quality for our community.” Council has seen a startling increase in a costs over recent years, including: An additional $665,000 increase in waste service costs due to reduced Queensland Government Waste Levy Subsidy and higher levy fees. A $1.1 million increase in waste expenses in the previous budget. A $5.92 million rise in depreciation costs this year alone. A $6 million shortfall from decreased Federal Assistance Grants in this budget contributing to a total reduction of more than $27 million in Financial Assistance Grants funding since 2016. An estimated $3 million annual increase in fuel costs. These pressures highlight the ongoing challenge of balancing affordability for residents with the real cost of delivering essential services. To help offset these impacts, council is investing in practical, targeted AI solutions that improve efficiency and reduce operating costs. A key initiative is the introduction of a new after-hours digital assistant, LUNA, which will operate from 4.30pm to 8.30am daily and all weekend from July 1. Replacing a previous afterhours model which used an outsourced, third-party call centre, LUNA will provide consistent, auditable responses using council-approved information. It will improve how afterhours calls are triaged, especially urgent and emergency enquiries, and will allow routine requests to be handled without delays or manual intervention. The transition follows changes in the external provider market and is expected to deliver about $80,000 in annual savings, while maintaining service quality and improving response consistency. Mayor Williamson said this initiative demonstrated council’s commitment to innovation while managing costs. “We’re using proven technology to deliver services more efficiently while maintaining the high standard our community expects,” Mayor Williamson said. Council is also expanding AI use in key service areas to address increasing demand and resource constraints. In Development Planning, automation of high-volume, low-complexity administrative tasks will reduce processing backlogs and allow skilled staff to focus on more complex work. A similar outcome will be achieved by using Agentic AI to enhance internal corporate services, allowing council’s staff to tackle more complex issues. This will help council maintain service levels despite workforce and cost pressures. Mayor Williamson said council was adopting a scalable approach to AI, building on existing systems to deliver improvements across multiple service areas rather than one-off solutions. “This approach ensures responsible and sustainable adoption of new technologies,” he said. “By reducing repetitive manual work and improving consistency, we can better manage costs while maintaining strong governance and oversight.” While efficiencies from these initiatives will be realised progressively, council’s immediate focus is on improving reliability, reducing inefficiencies and supporting a sustainable workforce model. These actions form part of council’s broader commitment to ensuring services remain efficient, accountable and future-ready, even as financial pressures continue to grow. Mayor Williamson said innovation would be key to navigating future challenges. “Innovation is essential to navigating the challenges ahead. By investing in smarter ways of working now, we are helping protect the services our community relies on into the future while putting downward pressure on rate rises.” Photo source: Mackay Regional Council
Read the full story
Set on the elevated hillside of this 21-acre property, the beautifully crafted, fully airconditioned residence enjoys a breathtaking north-facing 27m x 4.2m covered deck, offering ample room for entertaining or peaceful contemplation while taking in the stunning ever-changing vista. A large covered tiled patio adjoins the deck and living area, creating additional outdoor space overlooking the firepit and orchard. The Property At A Glance Spacious open plan living, dining and kitchen area with central fireplace, opening onto two stunning outdoor spaces Modern galley-style kitchen with stone benchtops, induction cooktop, rangehood, pyrolytic self-cleaning oven and dishwasher Media room with projector, with potential to serve as a fourth bedroom Three generous airconditioned bedrooms, including the master suite with walk-in robe and ensuite Modern family bathroom with shower over bath and separate toilet Laundry with excellent storage and external access Airconditioning and ceiling fans throughout North-facing covered hardwood deck, measuring 27m x 4.2m, with stunning views West-facing 9.5m x 6.5m tiled patio overlooking the firepit and plentiful orchard The home is set within a fully fenced house yard, complete with a secure electric front gate at the road. There is an abundance of water across the property, including four dams, a bore with solar-operated submersible pump (not currently connected), three rainwater tanks with a combined capacity of 62,000L, and town water to the residence. Water is also plumbed to the orchard, stables and other areas throughout the property. Additional features include fully covered walkways connecting the carport to the home, wireless NBN and full mobile signal coverage. Infrastructure And Improvements 7m x 7m carport with electric roller door at the home 14m x 7m high-clearance shed with four roller doors and service trench Adjoining 12m x 6m tool shed Stables and pig pens A lush and abundant orchard with avocados, citrus and tropical fruits, along with a well-established beehive Optional machinery includes a Fiat 750 tractor with slasher and rotary hoe, 2000 SE5 backhoe, Hustler 54" zero turn ride-on mower, assorted tools and other plant and equipment. This stunning property is a true gem in the heart of the beautiful Pioneer Valley, offering the opportunity to settle in, relax and enjoy, or get creative and explore the endless possibilities on offer. Gargett is located in the Pioneer Valley, just 15 minutes from the Finch Hatton Mountain Bike Trail and the beautiful Finch Hatton Gorge. The local Gargett Store is only a short drive away, while the nearest shopping centre is 20 minutes to Marian and 50 minutes to Mackay. It is also an easy drive to the Bowen Coal Basin, Airlie Beach and The Whitsundays, with ample opportunities nearby for fishing, crabbing, prawning and boating. Rates: Approx. $1660 per half year Zoning: Rural Price: $1.6M Block Size: 8.88 hectares (21.75 acres) Builder: Brad Kirkpatrick, 2015
Read the full story
Makinex Renewables is setting an ambitious target, saving 100 million litres of diesel in five years. In an industry long reliant on traditional diesel generators, the Australian-made and owned company is helping reshape how remote and off-grid operations power their sites. Focused on Hybrid Power Systems, Battery Energy Storage Systems and deployable solar arrays, Makinex Renewables is working with customers to lower fuel costs, reduce emissions and improve operational efficiency, while maintaining the dependable power their operations require. “The 100 million litre target gives us a clear and measurable objective to work towards while highlighting the impact renewable energy solutions can have across industries that traditionally rely on diesel power,” the company said. “It’s a goal that keeps us focused on developing practical solutions that deliver real-world results for our customers.” Designed for businesses operating in remote environments, Makinex Renewables’ modular systems can be deployed as standalone units, integrated together, or incorporated into existing site power setups. The company’s solutions are already delivering measurable results in mining. Following a trial installation, a mine site adopted Makinex Renewables’ Hybrid Power System and additional solar arrays, reducing generator runtime from 24 hours a day to approximately six to seven hours. Since the HPS45 was deployed in February, the site has cut generator fuel use by 125 litres a day, delivering annual diesel savings of around $91,000 and projected savings of $640,000 over the site’s seven-year life. Brad Cliff, Director of Generator Services Australia, said the project highlighted the benefits of continuing to challenge traditional ways of thinking and finding better solutions to longstanding industry challenges. To learn more about Makinex Renewables’ solutions, visit the team at the Queensland Mining and Engineering Exhibition in July.
Read the full story
Most Reverend Daniel Meagher, the 11th Bishop of the Roman Catholic Diocese of Rockhampton, made his first visit to St Patrick's College on Wednesday, beginning the day alongside students and staff at the College's Brekky Van outreach service. The visit provided an opportunity for Bishop Daniel to experience the College's commitment to living its Catholic values through service to the wider community before officiating the blessing and official opening of newly completed building and refurbishment works. During the ceremony, Bishop Daniel addressed those in attendance. “We really are here to pray and bless the students and teachers who will use the buildings,” he said. The redevelopment has delivered contemporary learning spaces designed to support learning, wellbeing and faith formation while reflecting the College's commitment to providing high-quality educational opportunities. Assistant Principal: Mission, Mrs Andrea Crocker, said the occasion was a proud moment for the College community. “We’re finally getting to showcase our wonderful new facilities and the way the hard work of so many different people has come to fruition,” she said. The blessing and opening marked the culmination of years of planning and investment, with the new facilities set to benefit Mercy Campus students for years to come. Photo supplied
Read the full story
Dudley Denny City Library is currently closed due to water damage sustained during last month’s extended rain event.
Areas of flooring and ceiling material will need to be replaced.
Mackay Regional Council is currently assessing the damage and will undertake remediation works as soon as possible.
Council hopes to have the facility reopened by the end of January, 2025.
All other libraries will reopen on Thursday, January 2, 2025.
Mackay residents looking to return borrowed items and access library services during the Dudley Denny City Library closure are encouraged to use Gordon White Library (54 Phillip Street, Mt Pleasant).
While Dudley Denny City Library is closed, Gordon White Library will open on Sundays from 10am to 2pm.
Council apologises for any inconvenience caused by this unplanned closure.
For updates, please follow Mackay Regional Council Libraries on Facebook.

In Mackay Regional Council’s new Arts and Culture Strategy 2025 to 2030 there is a focus on providing artists and community groups with more affordable access to facilities and infrastructure.
The strategy, which is now adopted and live on council’s website, sets out a clear vision for arts and culture in the Mackay region, which underpins our region's liveability and prosperity.
A key action of the strategy is to partner with local stakeholders to develop an “Arts Hub” that considers community needs and provides a multi-arts facility.
Deputy Mayor Karen May said such a facility would ideally have low-rent studios, rehearsal spaces, workshop spaces and potential exhibition and retail spaces.
“Ideally we want to explore ways for creative practices to activate underutilised regional places and spaces, like many of our beautiful City Centre buildings,” Cr May said.
“Not only would the activation of a City Centre Arts Hub fill a shortage in affordable multi-arts infrastructure, but it would also help to further enhance foot traffic in the City Centre and the liveability of our region,” she said.
“Such a hub would also provide a base for future placemaking activities and initiatives that further activate the area.”
Cr May said investigations were already underway into potential City Centre buildings that could accommodate an Arts Hub.
She said that council was also committed to ensuring the Northern Beaches Community Hub was reflective of the community’s creative needs.
“The facility will include spaces that will facilitate a range of community activities, programs, services and events.”
Other goals in the strategy include:
• Amplifying First Nations voices and talents while building inclusive and diverse audience engagement pathways.
• Growing local creative ecologies by increasing capability, growing opportunities, raising profiles and deepening audience engagement and community participation.
• Building and promoting a distinctive creative identity for Mackay, showcasing the richness of our cultural landscape.
The Arts and Culture Strategy 2025 to 2030 was developed with extensive consultation with local artists, performers, creatives, venue hosts and industry stakeholders.
Residents can view the strategy at mackay.qld.gov.au/arts

Local Member for Whitsunday and Minister for Domestic and Family Violence Amanda Camm has announced a comprehensive plan to strengthen DVConnect, marking a significant milestone in Queensland’s domestic violence support services.
DVConnect, which fields an average of 450 calls daily, connects thousands of Queenslanders to vital on-the-ground services. Over the past year, demand for help has risen by one-third, with even greater pressures anticipated during the new year—a time often marked by increased family tensions.
If you are in imminent danger, contact the police by calling 000.
As part of the State Government’s 100 Day Plan, the initiative will also establish a working group dedicated to addressing the needs of victims of domestic, family, and sexual violence.
The scope of the DVConnect analysis will focus on three key areas:
• Accountability and transparency
• Demand across the system
• Future service delivery models
This includes a review of demand and data as well as exploring options to enhance 24/7 crisis support.
Ms. Camm noted that the last major assessment of DVConnect was conducted in 2017, underscoring the urgency of revisiting and improving the system.
“Under the former Labor Government, the number of victims of family and domestic violence continued to rise while funding allocations failed to create meaningful impact,” Ms. Camm said.
“As the local MP for Whitsunday, I am deeply committed to ensuring our community and all Queenslanders have access to services that meet their needs. There’s a vital opportunity to better understand demand and ensure that the systems we design are truly fit for purpose.”
Highlighting the immediate need for support during the festive season, Ms. Camm emphasised the importance of DVConnect’s 24/7 availability.
“The holiday season often adds extra pressures to families already at risk, leading to an increase in violence during this period,” she said.
“Help is always just one phone call away through DVConnect. Our aim is to ensure Queenslanders experiencing domestic or family violence feel supported not just during the holidays, but every day of the year.”
The initiative forms part of the Crisafulli Government’s $31.25 million expansion of DVConnect, which includes a new North Queensland hub.
“This expansion will double the capacity of both the Womensline and Mensline helplines and enhance regionalised support throughout Queensland,” Ms. Camm said.
“As the Member for Whitsunday, I am proud to champion a review that will elevate services and ensure that specialised organisations, including police and community services, can work together to keep families safe.”
The tender process for these initiatives will commence early next year, with completion expected by June 2025.
IN BRIEF
New analysis of DVConnect to better support critical service
Coincides with 100 Day Plan to establish working group with victims of domestic, family, and sexual violence
Enhances $31.25 million expansion of DVConnect with new North Queensland hub
MP Amanda Camm at Government House

The rescue, recovery, and release of Isla, a juvenile green sea turtle, has been hailed as a triumph of teamwork and dedication. Eco Barge Clean Seas Inc. has shared this heartwarming story, made possible through the swift actions of Mackay District Turtle Watch (MDTW) and the steadfast support of Cruise Whitsundays.
Isla was discovered stranded in the scorching sun, overheated and weak. The quick intervention of MDTW ensured her safe transport to the Whitsunday Turtle Rescue Centre, where the Eco Barge team began her intensive care.
Upon arrival, Isla was severely malnourished and suffering from float syndrome, a condition that prevents turtles from diving to feed. Months of meticulous care followed, with the team working tirelessly to nurse her back to health. Gradually, Isla regained her strength, showing a particular fondness for cuttlefish, and began thriving under the watchful eyes of her caregivers.
Isla’s release marked the culmination of her journey to recovery. Returned to the waters near Seaforth, close to Rabbit Island, she swam powerfully back to her natural feeding grounds—a triumphant moment for all involved.
Libby Edge, Founder of Eco Barge, reflected on Isla’s journey saying that Isla’s recovery highlights the incredible teamwork and dedication of the organisation’s partners.
“A huge thank you to Mackay District Turtle Watch for their swift response and to Cruise Whitsundays for their continued support.
“Every turtle we save is a testament to what we can achieve together to protect our marine life.”
Ali Yates from MDTW also expressed gratitude, saying, “Thanks to my friend Owen Pershouse for being there that day. If we hadn’t been on the water, Isla would have perished in the heat.
“Owen’s quick action in bringing Isla back to safety was crucial.”
This success story underscores the commitment of the Whitsunday Turtle Rescue Centre, its volunteers, and supporters. Since 2013, the centre has cared for over 272 turtles. To continue this critical work, the centre is seeking support for a 2025 upgrade to its facilities.
How You Can Help
Community members can contribute by donating at Eco Barge Clean Seas. Businesses interested in supporting the centre’s mission are encouraged to get involved.
If you encounter a sea turtle in distress, call 1300 130 372 for assistance. Together, we can ensure that more turtles like Isla have a second chance at life.
For further information or to support ongoing rescue efforts, visit ecobargecleanseas.org.au or email info@ecobargecleanseas.org.au.
Isla, the rescued green sea turtle, is taken back to the water, ready to return to her ocean home after months of recovery. Photos supplied

A surgical team at Mackay Base Hospital (MBH) has been reaping the benefits of a professional connection forged in Edinburgh almost 15 years ago.
Dr Graeme Walker, formerly of Edinburgh and now the Director of Gynaecology at Gold Coast University Hospital, had a major influence on the career path of Obstetrics & Gynaecology specialist Dr Wojciech Szubert who joined the MBH Women’s Health Unit twelve months ago.
Last month, the former colleagues were scrubbed up and in theatre together again in Mackay as Dr Walker provided training in endoscopic surgery techniques.
“This is a journey for our department,” Dr Szubert said.
“Here in Mackay, 12 to 18 months ago, most of the hysterectomies were done by open surgery.
“Two of my colleagues started upskilling about a year ago, guided by a consultant visiting from the Sunshine Coast.
“And then I joined the team in Mackay in December last year; laparoscopic surgery is what I am trained to do.”
Dr Szubert explained that most hysterectomies and other gynaecological operations can be performed through keyhole surgery.
“Within one year we have shifted from open surgery to having the majority of the hysterectomies performed through keyhole surgery,” he said.
“The next step is improving the efficiency of the entire team, so we work quicker, more efficiently, and from the patient’s perspective, they can safely get discharged home quicker.
“We have reduced down from a three-day hospital stay for open surgery to, at the moment, having the patients go home the next morning.”
Dr Szubert is hoping for further improvements so that selected patients may be able to go home the same day, and the training provided by Dr Walker supports increasing efficiency and patient safety.
Dr Walker runs clinical immersion courses for theatre teams at the Gold Coast four times a year.
“This is always for the team, specifically the anaesthetist, surgeon, scrub scout and recovery nurse,” Dr Walker said.
“And what we’ve done here in Mackay is in reverse.
“It’s basically just me helping Wojciech to allow the department here to see what is the norm at the Gold Coast University Hospital in endoscopic surgery.”
Dr Walker explained that the specialist medical equipment company Medtronic support him to conduct the clinical immersion courses, and they also sponsored the collaboration in Mackay.
The two-day training experience has been a great success.
“I think the entire team – anaesthetics, gynaecology and nursing – has been absolutely excited to see that we can improve efficiency without any cost,” Dr Szubert said.
“Everyone is very keen to collaborate, very keen to make further changes, to advance the quality of the care we provide, and make surgical treatments less invasive and safer.”
An MBH theatre team participating in a training course with Gold Coast University Hospital Director of Gynaecology Dr Graeme Walker, back left, are Doctors Szubert, Savant and Anand, and front from left, anaesthetist Dr Anderson, clinical nurse Jaimee and registered nurse Ruby. Photo source: Mackay Hospital and Health Service

Move It Chiropractic has embraced the spirit of giving this holiday season by adopting a family through the “Adopt a Family for Christmas” program. This initiative, designed to provide gifts, food, and other essentials to families in need, highlights the power of community in spreading joy and hope during the festive season.
A simple, yet impactful gesture allows participants to select a family from a list provided by a participating charity, buy a gift for each family member, and deliver the items to a designated drop-off point.
For Move It Chiropractic, the initiative became a heartfelt team effort.
“Over the past two months, it’s been all hands-on deck,” said Deb Wilkinson from Move It Chiropractic.
“We’d like to thank all the participants, patients, and staff who have contributed to such a wonderful cause for our community.”
With a team of six staff members, including two chiropractors, three chiropractic assistants, and a massage therapist, the business rallied together to ensure the holiday season is special for families facing hardship. Even patients joined in, donating items and spreading festive cheer. Together, they created hampers filled with non-perishable food, tinned goods, chips, and treats for Christmas.
One hamper was delivered to the Neighbourhood Hub to support a family through the “Adopt a Family” program, while another went to Chances House, which assists those experiencing homelessness.
A representative from the Neighbourhood Hub expressed their appreciation, and said, “This year’s Adopt a Family Christmas Program has been a heart-warming success, and it’s all thanks to the generosity of local community members and businesses who stepped up to spread joy in our community.
“To everyone who donated, volunteered, or helped spread the word - thank you for making the holiday season brighter for those in need.
“You are the heart of our community!”
Chances House also thanked participants, stating that they were blown away by the generosity and Christmas spirit of their incredible community.
“A massive thank you to all the amazing people who dropped off donations over the past week to support those experiencing homelessness in Mackay,” a spokesperson said.
“Your kindness is making a real difference to the people in our community experiencing homelessness.
“Together, we’re spreading hope and joy to those who need it most.”
Move It Chiropractic embraced the spirit of giving this holiday season by rallying their team and patients to support families in need through the “Adopt a Family for Christmas” program, delivering hampers of food and gifts to spread hope and joy. Photos supplied

Stan Camm Park, located on Bundesen Avenue in Midge Point, is set to undergo a makeover in early-January 2025.
Deputy Mayor Karen May said the upgrades were part of Mackay Regional Council’s ongoing commitment to enhance the liveability of the region.
“These works will transform the park into a vibrant and functional space for the community,” Deputy Mayor May said.
“Investing in projects like this is about providing spaces where residents can connect, stay active and enjoy quality time outdoors,” she said.
“We’ve taken the community’s feedback on board and tailored the upgrades to meet their needs, ensuring Stan Camm Park remains a valued local asset into the future.”
The upgrades include:
• A half basketball court and hitting wall.
• A new picnic shelter with additional barbecue and picnic settings.
• A modern amenities block, including a unisex disability cubicle and two ambulant cubicles. This will replace the old Windyloo toilet.
• Additional footpaths.
• A formalised car park with a DDA-compliant parking bay and a refurbished bus shelter.
• Upgraded fencing with a contemporary post-and-rail design.
The existing picnic shelter, complete with an electric barbecue, will remain as part of the improved park layout. However, the old woodfire barbeques will be removed.
Minister for Local Government and Water Ann Leahy said this project was proudly funded by the Queensland Government’s Works for Queensland Program in association with Mackay Regional Council.
"I’m delighted our government has been able to assist Mackay Regional Council to secure this critical green space for local residents,” Minister Leahy said.
"When finished, the park will have something for everybody – a new picnic area, electric barbeques, a half basketball court, plenty of car parking and access to public transport,” she said.
To complete these upgrades, the park will be temporarily closed during the works.
The works are expected to be completed by early May 2025, weather permitting. Residents may notice some dust and noise in the area during this time.
Council thanks the community for their patience and understanding as we work to deliver these exciting enhancements.
For more information visit connectingmackay.com.au/stan-camm-park-upgrade.

A group of 18 second-year Bachelor of Nursing students from CQUniversity recently returned from a transformative study program in Fiji, where they gained valuable insight into community-based primary healthcare. The program was held in the remote village of Naseovou, offering the students an opportunity to learn about healthcare practices grounded in community, family, and faith.
Co-led by CQUniversity Lecturer Ellie Cutmore and Associate Lecturer Megan Kelso, the program was described as 'life-changing' by both staff and students. According to Mrs. Cutmore, the program challenged students to think critically about providing healthcare in the context of Fijian culture.
“Kindness and compassion are just as important as the resources available for care,” she said. The program also encouraged students to contribute their knowledge, which, by the end of the trip, had led to meaningful personal growth and reflection.
During the 15-day trip, the students spent a week on homestay with local families, engaging in daily routines and customs while also providing health education. This immersive experience allowed the students to deepen their cultural understanding while sharing their healthcare knowledge. Health clinics in the village focused on physical assessments, cervical screening, mental health and substance use education, and men’s and women’s health. In addition, students conducted health camps for local youths.
One of the most impactful outcomes was the successful treatment of two patients facing serious health issues, including high blood pressure and immobility. Students’ assessments led to physiotherapy referrals and medication compliance, which improved lifestyle and diet choices, and access to mobility equipment.
“The community of Naseovou was incredibly receptive to the lessons we taught,” said Mrs. Kelso. In addition to health education, the village began implementing recommendations, such as creating smoke-free zones and reducing sugar intake.
CQUniversity students raised over $3,000 for the Gift of Life charity, supporting free cardiac screening and life-saving surgeries for children in Fiji and nearby islands. They also donated first aid supplies to support the village healthcare worker and provided feminine hygiene packs to Homes of Hope, an organisation helping women and girls at risk of sexual violence.
Rachael McLean described the experience as reinforcing her career choice.
“Fijian nurses have a deep connection to their communities, which is very inspiring,” she said. For Mrs. McLean, who had recently changed careers at age 48 after experiencing personal loss, the Fijian nurses' resilience and compassion strengthened her desire to work in the healthcare field. The program also highlighted the vital role of family and community in health, leaving a lasting impact on the students’ professional development.
This cultural exchange, showcasing CQUniversity’s commitment to educating compassionate, globally-minded healthcare professionals, has left a profound mark on all who participated.
CQUniversity nursing students alongside Fijian nurses and community members, sharing knowledge and experiences during their cultural exchange in Naseovou. Photo source: CQUniversity
Rachael McLean with two Fijian registered nurses

By Kevin Borg, Chairman, CANEGROWERS Mackay
We regard membership levies as “growers’ investment in their future", so it is important that we offer a good return on that investment. Whether that is advocacy on industry-wide issues from farm gate through to our markets and our industry representation on the world scene, training and labour needs, or giving members access to professional help and many other services that give members the ability to operate a successful business.
We are successful in creating a strong voice for growers, and creating a forum for that enables unity and common voice among growers is one of the most important aspects of CANEGROWERS. Unity among growers has always been the success of our industry and any move to destabilise representation gives our rivals an advantage over us.
Members are always our core, the driving voice that propels policy. CANEGROWERS is a not-for-profit organisation that operates a democratic, grass roots federation model, that spreads up from local branch membership across districts to milling areas, regions, and state boards.
Across Mackay and Plane Creek Milling areas, there are five branches, at Calen, Marian, Racecourse, Finch Hatton and Plane Creek. Each meets regularly, with a mix of social shed meeting and presentations from industry support organisations and businesses, and an opportunity for growers to discuss the matters affecting them with their representatives, and with each other.
CANEGROWERS is one of only a handful of agricultural member-based organisations in Australia whose representatives are selected from the same grassroots the organisation represents – the farmers. Beyond offering a voice with some clout, CANEGROWERS Mackay aims to give members rock solid support through their membership benefits, including representation on Cane Supply Agreements, legal matters relating to farming operations, support in dealing with millers and government. Further to that we are closely in touch with Local, State and Federal Government representatives. The keen awareness of make-or-break issues which gives CANEGROWERS members the strong backing they require.
We have a very busy district office that enables members to talk to professional people based here in Mackay who, along with our network of 13 district offices and the whole of the value chain, are able to identify and deal with issues before they grow to an irreversible situation that would take away from growers’ rights and ultimately their financial returns.
It's in that way, we have growers’ backs covered. It is members’ continued faith that gives your organisation a powerful voice to government, industry stakeholders and the wider community, and helps us to punch above our weight. We work towards building an industry that is both sustainable and profitable for growers.
We offer training services from basic chemical accreditation up to business management; sugar marketing information services; assistance with leasing and share farming industry advocacy in the community and in the labour market; industry information through magazines and social media; payroll services; insurance services; cane auditor services in mills; support with electricity, irrigation, and transport. And more. And moreover, the organisation employs staff with specialised backgrounds equipped to provide expert service.
Also, in recent years the CANEGROWERS organisation has introduced free crop insurance to $35/tonne for members, who can then negotiate to top up beyond that.
Without unity, we would never make headway. Membership of an organisation with a long history of delivering good outcomes is a worthwhile investment for cane growers.
CANEGROWERS Mackay has a strong commitment to members. Pictures: Kirili Lamb

Sugar cane growers in North Queensland are grappling with the dual challenges of rising electricity costs and restricted access to peak-time energy. According to irrigation specialist Chris Doblo of Farmacist Pty Ltd, the solution lies in smarter, more efficient practices. Drawing on his extensive experience, Mr Doblo shares practical strategies for growers to future-proof their operations and adapt to these mounting pressures.
Rethinking Irrigation Efficiency
One of the most critical steps for growers, Mr Doblo advises, is to evaluate their current irrigation systems. With potential restrictions cutting irrigation time by 20 per cent, it is essential to optimise systems to deliver more water in less time.
Enhancing pumping infrastructure and performing regular maintenance can ensure consistent performance. Trials conducted in North Queensland have shown that higher inflow rates not only save time but also improve water distribution, leading to additional irrigation benefits and reduced wastage.
Automating for Success
Automation offers significant opportunities for growers to optimise their irrigation processes. With limited irrigation hours and ongoing labour shortages, automated systems can provide precise control over water application, ensuring efficiency and consistency.
“Automation has become more accessible and affordable,” Mr Doblo explains, “and it’s an effective option for growers to overcome resource and time constraints.” Features like automated scheduling and real-time monitoring allow water to be applied during off-peak energy periods, maximising cost savings.
Harnessing Solar Power
Solar energy continues to be one of the most practical investments for sugar cane growers. For pumps of 18.5 kW or larger, installing a solar array can significantly reduce reliance on grid electricity, particularly during daylight hours when energy demand is highest.
Mr Doblo highlights that solar offers more than just cost reductions. “As the industry moves towards energy storage solutions like batteries, growers who have already adopted solar power will be better prepared for future changes,” he says.
Planning for Off-Peak Energy
Aligning irrigation schedules with off-peak energy tariffs, such as Tariff 34, offers growers immediate savings of up to 30 per cent. While these tariffs may face additional restrictions in the future, Mr Doblo emphasises their current value in reducing operational costs.
However, he warns growers to prepare for potential interruptions, as off-peak energy may eventually become a “switchable load” during peak demand periods. Diversifying energy sources and improving irrigation efficiency are essential to navigating these changes.
The Road Ahead
Adapting to rising electricity prices and shifting energy regulations is no easy task, but the solutions are within reach for North Queensland’s sugar cane growers. As Mr Doblo explains, “Investments in infrastructure, automation, and solar energy are not just beneficial—they are essential for the future of our industry.”
By adopting these strategies and embracing innovation, growers can overcome energy constraints and maintain sustainability.

Mackay Sugar’s Racecourse and Farleigh factories have ceased crushing operations for the 2024 season following significant rainfall across the region, which caused widespread damage to the rail network and disrupted harvesting efforts.
The company confirmed that both sites stopped crushing on Monday, December 23, as repair crews turned their focus to addressing track damage and preparing for a major program of capital and maintenance work planned for the off-season.
The heavy downpours not only left paddocks saturated but also rendered the cane rail network inoperable in several areas, forcing a review of the original end-of-season schedule. Despite the challenging conditions, Mackay Sugar’s Rail Infrastructure team has worked tirelessly on rail repairs and will continue through the holiday period to repair critical track damage.
Wilmar’s Proserpine Mill finished its 2024 season during the week before Christmas, after wet field conditions and “inadequate cane supply” made it difficult to harvest the remaining 3 per cent of the crop.
While Racecourse and Farleigh factories will remain closed, Marian factory was aiming to resume crushing from Friday 27th December, allowing some growers and harvesters the opportunity to continue operations after a brief pause to allow fields to dry out.
Mackay Sugar acknowledged the resilience of its growers and harvesting groups, who have committed to resuming work as soon as conditions permit. The downtime also provides a chance for employees and their families to enjoy a break over Christmas, offering a silver lining amidst the seasonal challenges.
Mackay Sugar expressed gratitude to its staff, growers, and harvesters for their dedication throughout the season and extended wishes for a safe and happy holiday season.
Wilmar said that subject to weather and mill performance, harvesting operations at Plane Creek are currently expected to finish on Thursday 9 January 2025.
Images supplied: Mackay Sugar

Just 30 minutes southwest of Mackay, near Eton, lies the Brightly Sunflowers farm, a beautiful spot that captures the natural charm of our region. The fields of vibrant sunflowers are a striking sight, especially when the landscape is bathed in the soft glow of the evening. A night-time shot of this scene, taken by local photographer Tristan Birch, reveals the distant flicker of a cane fire, adding a warm contrast to the starry sky. Above it all, the Milky Way shines brightly, a reminder of the stunning beauty that surrounds us here in Mackay. It’s a perfect example of the peaceful, simple moments that make this particular part of the world so special!
Photo credit: Tristan Birch

Breaking new ground in underground mining processes, Aquila graduate Sarvesh Singh has taken his expertise to an international stage. His innovative approach to simplifying complex longwall operations has not only enhanced safety and efficiency but also earned global recognition.
Sarvesh has revolutionised detection systems by developing a highly efficient solution to minimise longwall downtime. By harnessing multiple camera streams from the Aquila longwall, his system can automatically detect blockages in real time. Within just one second of identifying an issue, the system triggers automated alerts, addressing operational inefficiencies and mitigating potential safety risks.
This cutting-edge project was Sarvesh’s Business Improvement (BI) initiative, a key component of Anglo American’s second-year graduate program. Each graduate is tasked with developing a project tied to their field of expertise, aiming to drive tangible improvements. Sarvesh’s project not only clinched top honours in the Australian competition but also earned runner-up at Anglo American’s prestigious Global Graduate Business Improvement Symposium last year.
Presenting alongside graduates from across Anglo American’s global operations, Sarvesh demonstrated how innovative thinking and practical application could transform industry challenges into streamlined solutions. His work exemplifies how a focus on business improvement can have far-reaching impacts, enhancing both operational efficiency and workplace safety.
Aquila graduate Sarvesh Singh takes innovation underground, demonstrating his award-winning longwall detection system that earned global recognition at Anglo American’s Graduate Business Improvement Symposium. Photo source: Anglo American

Toyota Australia and BHP have announced a trial of the first-ever Battery Electric HiLux double cab ute prototype.
The trial of the electric HiLux double cab will see it deployed in a range of applications traditionally performed by diesel-powered light vehicles.
Starting in late November, the trial will run for about 12 months, with BHP to provide feedback to Toyota after the conclusion of the trial.
Toyota Australia President and CEO Matthew Callachor said the trial marked an exciting opportunity for both companies and was a significant milestone in the HiLux’s history.
“Toyota has long advocated a multi-pathway approach towards decarbonisation, and when we do something, we want to make sure we do it right,” Mr Callachor said.
“Joining with BHP to help further develop this HiLux BEV prototype is an important step in creating low-emission technologies in the light commercial vehicle space, particularly for use in harsh and demanding mining environments,” he said.
BHP President Australia, Geraldine Slattery, said BHP was thrilled to trial the first-ever Battery Electric HiLux in an environment where safety and reliability are essential.
"Our ambition to electrify our light vehicle fleet and lower greenhouse gas emissions across our operations depends on enabling technology that can only be achieved through collaborations like this, with leading suppliers like Toyota,” Ms Slattery said.
"With around 5,000 light vehicles at our sites across Australia, we look forward to putting the Battery Electric HiLux through its paces and seeing the potential it can bring, not only to reduce diesel use in mining but eventually for all HiLux drivers too," she said.
BHP Group Procurement Officer, Rashpal Bhatti, said the partnership with Toyota was a terrific example of working with major suppliers to achieve better outcomes.
“The path to decarbonising our operations is one we cannot walk alone. To accelerate the development of new technologies, we are collaborating with original equipment manufacturers and stakeholders in the industry,” Mr Bhatti said.
“Our work with Toyota highlights our shared commitment to developing solutions that ultimately make the world a safer and more sustainable place to live and work," he said.

From humble beginnings to industry acclaim, Viking Mechanical has celebrated ten years of excellence in Mackay, powered by passion, innovation, and a family-driven ethos.
Founder Darrin Keates reflected on the journey with pride, recounting the milestone that put the company in gear. “Winning the Mackay Airport tender in 2015 was the spark that launched Viking Mechanical into the spotlight. It helped establish our brand and set us on the road to where we are today,” he said.
The win inspired Darrin and his wife, Nikki, to take a bold step forward. “We decided to expand into the automotive market, putting customer service and growth at the heart of everything we do,” Darrin explained. This leap of faith saw Viking Mechanical move from a single-bay shed to a state-of-the-art facility, paving the way for broader services, including eco-friendly maintenance solutions.
Their ambition didn’t stop at Mackay. By 2017, the team had opened a diesel repair workshop locally, followed by another in Brisbane in 2019. Recognition came swiftly, with Viking Mechanical becoming Mackay’s Approved IVECO Service Centre in 2019 and an Approved Jaguar Land Rover Service Centre in 2022.
“Our journey has always been about building trust and loyalty with our clients,” Darrin said.
“We’re incredibly grateful for the community’s support, which has allowed us to evolve into the business we are today.”
The company’s success is also a family affair, with Melissa and Shane, Darrin and Nikki’s children, stepping into key roles.
“Involving the family in our operations was one of the smartest decisions we made—it’s been integral to our success,” Darrin shared.
As industry champions, Viking Mechanical invests in the future, offering apprenticeships to young people and actively encouraging women to join the male-dominated automotive field.
“The industry is on the cusp of its most exciting era in 100 years, with advancements like electric, hybrid, and autonomous vehicles. It’s a great time to inspire the next generation to jump in,” Darrin said.
Even the challenges of the COVID-19 era couldn’t slow them down. “Our team’s positivity and resilience during such an unpredictable time kept us on track and reinforced just how strong we are together,” Darrin said. A nomination for the Community Achievement Award – Ricoh Customer Service Award further cemented their reputation for excellence.
Looking ahead, Viking Mechanical is steering confidently into the future. With over 80 years of combined expertise, they’re committed to staying ahead of evolving technology and delivering unparalleled service.
“We’re constantly investing in our tools, training, and people to ensure we can meet the demands of tomorrow while staying true to our values,” Darrin concluded.
Ten years down the road, Viking Mechanical’s journey is far from over—their story is one of family, innovation, and a community they’re proud to serve.