
With 26 years of experience and a results-driven reputation, Stacey Arlott has firmly established herself as one of Queensland’s most accomplished real estate professionals. She is widely recognised, receiving great industry acclaim, but prides herself most on the trust she has garnered from the community she serves in Mackay. In 2021 Stacey reached a huge milestone in her career, being declared the number one agent in Australia by Real Estate Business’s dealmaker ranking - the first in Mackay to receive such an accolade. The win occurred during a volatile time for the market, with COVID-19 challenges failing to knock Stacey off-course. What sets Stacey apart is not only her consistent sales performance, but also her disciplined work ethic and ability to foster long-term client relationships. Her career is marked by a series of accolades, including the REMAX Lifetime Achievement Award (2024) and induction into the REMAX Hall of Fame (2020). From 2022 to 2025, she has consistently ranked among the Top 10 agents in Queensland and Top 20 nationally - an indication of her ongoing push for excellence in a dynamic and demanding market. Beyond industry recognition, Stacy’s success is strongly validated by client feedback. She has earned multiple “Agent of the Year” titles through RateMyAgent, including four consecutive wins for East Mackay (2021–2024) and the broader Mackay region in 2023. These consistently high ratings across major platforms reflect a reputation built on transparency, communication, and results. Having previously owned and operated her own agency and served as REIQ Zone Chairperson, Stacey does more than transactional sales. She brings a comprehensive understanding of the real estate landscape, from regulatory frameworks to market strategy; a depth of knowledge that allows her to guide clients with confidence through every stage of the buying and selling process. Known for her approachable style, Stacey’s secret to success is communication. She prioritises keeping clients informed to ensure they feel supported throughout their property journey. Her business is driven by referrals and repeat clients, a testament to the trust she builds and the outcomes she delivers. remax.com.au/select/stacey-arlott CAPTION: Stacey Arlott, Property Consultant at RE/MAX Select Mackay. Photo source: RE/MAX Select Mackay
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I was among the Mackay real estate agents who received calls from buyers agents from southern capitals last week saying they had investors who were more interested than ever in securing a property in this town. That is not to say that investors around the country are not spooked and considering their options after the Federal Budget announcement that negative gearing would no longer be available for new investments other than brand new builds. There will be plenty who will be watching the impact of the removal of negative gearing and it remains to be seen what happens with property prices both in Mackay and in the nation generally. Someone told me the other day that they didn’t understand exactly what negative gearing is, which is fair enough because not everyone lives in my world of property prices, rental yields, capital gains and tax benefits. So for those who are unsure, the basic meaning of negative gearing is that an investor can claim the losses they make on a property on their personal tax. So if an investor has a property that gives them a rental return after costs of $600 a week but their mortgage is $800 a week, they are able to claim the $200 a week loss as a reduction from their personal tax payments. A lot of people are suggesting that the removal of negative gearing will have the biggest impact in Sydney because the cost of housing is high and rentals do not typically cover the mortgage if someone had a 20 per cent deposit on the property they had bought. The rent on a $2m Sydney property does not go anywhere near covering the mortgage so being able to claim the loss as a reduction on your PAYE tax is the only way most investors can do it. Investors who had an investment property prior to this month’s Federal Budget will be able to continue to negatively gear their property but anyone who buys after Budget night will not be able to unless they are building a new home. The impact in Sydney was immediate, with an auction clearance rate of under 50 per cent last weekend. Sydney is an auction town so the results send a clear message that investors there are spooked and possibly no longer see the value in buying an investment property at current prices and with current rental returns. The impact on prices in Sydney, and around the country, will be the big real estate story this year. As I said in my column last week, there is a theory – completely untested and not to be taken as gospel until the facts emerge – that the removal of negative gearing will not have a huge impact in Mackay because house prices are lower than in southern capitals and rental yields are much better. Investors with a decent deposit on a property don’t need negative gearing because rental returns cover the mortgage; so their properties are actually positively geared. Will this make Mackay an attractive place for southern investors looking for an investment that doesn’t run at a loss? We’ll have to wait and see. It is interesting to note what has happened to real estate prices in New Zealand in the years since the government there made changes to negative gearing; prices have dropped by 30 per cent (adjusted to inflation) since their peak about five years ago. Other factors play into that: there has been a reduction in immigration and Kiwis prefer to live in Australia than in New Zealand (only joking!) but there is no doubt that the removal of negative gearing has had an impact. With fewer investment properties coming onto Australian markets, we can expect to see fewer rental properties which, in a world of demand and supply, could push rental prices up. And young people looking for an investment will not be able to claim the negative gearing that older Australians could access. It’s a nuanced world.
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@Pilates 24/7 Mackay is a boutique reformer Pilates studio built around flexibility, recovery and real life. As Mackay’s first 24/7 Pilates studio, members can train any time, with no timetables. The studio runs on a hybrid model combining on demand classes with in studio support during staffed hours. Using noise cancelling headphones, members follow sessions from a platform offering more than 500 classes, choosing their own pace, level and style. Programs cater to all levels, including pregnancy and post-natal, with a focus on strength, mobility and safe progression. Memberships include reformer Pilates, infrared sauna and red-light therapy, creating a complete wellness experience in one space. New clients can get started with our '10 days for $45' intro offer, with memberships starting from only $39 per week. With premium reformers and full flexibility, @Pilates 24/7 Mackay makes consistency simple. You lead. Our platform follows. Only @pilates
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Dr Maddilyn Brown is the passionate Owner and Founder of The Nurture Haus, where she specialises as an Advanced Paediatric Chiropractor dedicated to supporting women, babies and children through every stage of life. A proud Mackay local, Maddilyn completed both school and university in the region before spending several years living and working in Brisbane, Dysart and Emerald, eventually making her way home after seven years away. Her journey into chiropractic began following a gymnastics injury as a teenager, sparking a passion that would shape her entire career. Since then, Maddilyn has devoted herself to extensive postgraduate study in paediatrics, pregnancy, postpartum care and women’s health, completing a postgraduate diplomat in 2025 while continuing further study in women’s health. Since 2023, she has worked exclusively with women and children. Outside of work, Maddilyn describes herself as “animated, nerdy and unflappable”. When she’s not studying or caring for patients, she enjoys weightlifting, walking her beloved American Staffy x French Mastiff, Askari, and spending time with her partner Josh after recently ending two years of long distance. An ex-gymnast with an adventurous streak, Maddilyn also once flew planes before relocating to Central Queensland and enjoys aerial silks in her spare time. Her happiest life moment? Witnessing the Northern Lights in Alaska — a lifelong bucket-list dream she says was the most remarkable thing she has ever seen. CAPTION: Dr Maddilyn Brown has dedicated her career to paediatric and women’s health chiropractic care, supporting Mackay families through The Nurture Haus. Photo supplied
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Young local motorbike rider Thomas and his family have thanked Whitsundays-based excavation business Crisp Excavations for their support ahead of the upcoming Whitsunday Cup.
The business recently stepped in to sponsor Thomas, assisting with the purchase of a surprise steel shoe in preparation for the motorbike racing event. The gesture has been described by those close to the rider as both timely and deeply meaningful, offering not only practical assistance but a strong vote of confidence in Thomas’s developing sporting journey.
“I love when local businesses get behind kids and their passions,” his Mum, Tenille, shared whilst expressing her gratitude.
The sponsorship represents our local commitment to encouraging youth and backing grassroots sporting ambition in the region — a reminder that simple acts of support can help fuel a young person’s biggest dreams.

Mackay father Phil Smith has been awarded the Queensland New Volunteer Award for 2026 in recognition of his asbestos awareness advocacy and fundraising efforts inspired by the loss of his wife Leah. Photos supplied
Mackay father Phil Smith has been recognised on the state stage, receiving the Queensland New Volunteer Award for 2026 for his tireless work raising awareness around asbestos-related disease.
Since the passing of his wife Leah in 2024, Mr Smith has devoted himself to advocacy and fundraising through Ride In Shorts For Leah, contributing more than 1,200 volunteer hours and raising over $42,000 to support education and prevention efforts.

Leah, who was unknowingly exposed to asbestos in childhood, was diagnosed with malignant mesothelioma at 49 and passed away just over eight months later. Her story has since become the driving force behind Mr Smith’s public mission to warn others about the risks hidden in many Australian homes.
Presented at Brisbane City Hall by the Governor of Queensland, the award recognises his ongoing commitment to community awareness and support.
What began in the shadow of personal loss has grown into a wider campaign of education, remembrance and prevention, carried forward in Leah’s name.

Peter Francis, Director and Sales Consultant at Blacks Real Estate. Photo supplied
With nearly two decades at Blacks Real Estate, Peter Francis has built a reputation across Mackay for honest service, strong negotiation skills and consistent results.
Joining the agency in 2008, Peter now serves as Director and Sales Consultant, helping vendors and buyers navigate the property market with a focus on professionalism and clear communication.
Originally trained as a surveyor at the University of South Australia, Peter later transitioned into real estate, where he went on to achieve national and international recognition, including National Top 20 rankings on seven occasions and a Hall of Fame award during a previous role.
Since moving to Mackay in 2004 with his wife Kylie and their family, Peter has become deeply involved in the local community, balancing a busy career with raising five children and contributing to school communities and the Mackay Chamber of Commerce.
Known for his calm approach and ability to mediate between buyers and sellers, Peter said building trust with clients has always been central to his work. His long list of repeat clients and referrals reflects the strong relationships he has developed across the region over the years.
Blacks Real Estate continues to operate from Wood Street in Mackay and Dysart Garden Plaza, servicing residential, commercial and rural clients across the region.

We need to talk about something that happens far too often – black kittens are usually the last to be chosen.
Yet they are often the very best companions. These kittens are not just “another kitten”.
They are the ones who follow you from room to room like your shadow. Who climb into your lap and stay there. Who greet you at the door like a dog and want to be involved in everything you do. They don’t just live in your home – they become part of your everyday life.
Our black kittens are incredibly affectionate – true lap cats who crave human connection. They are confident and curious, often the first to explore and investigate. Playful and cheeky, they are full of personality and mischief.
They are also highly social. They will chat to you, respond to you and connect with you. Once they choose you, they are yours completely.
And in real life, they are absolutely stunning – with glossy coats, striking eyes, and an elegant, sleek presence that photos simply don’t capture.
If you have ever wanted a cat that truly bonds with you, that seeks you out and becomes your constant little companion, come and meet our black kittens. Because once you meet them, you will understand.
To register your expression of interest, please contact foster carer Janet on 0423 768 805.
Contributed by Mackay Pet Rescue Inc

There’s a type of exhaustion many women carry that doesn’t disappear with a good night’s sleep.
It’s not just physical tiredness. It’s the constant mental juggling. Remembering school events, organising appointments, replying to messages, planning meals, checking homework, thinking ahead, caring for ageing parents, supporting friends, managing work deadlines, and somehow trying to look after yourself somewhere in between.
Even during moments of “rest,” many women describe feeling like their brain never truly switches off.
This invisible load is something women carry every day, and over time, the body often carries it too.
As a women’s and pelvic health physiotherapist, I often see women who come in with symptoms like pelvic pain, bladder urgency, tension, leaking, headaches, jaw clenching, shallow breathing, or a feeling that their body is constantly tight or “on edge.” Many are surprised to learn that stress and nervous system overload can play a significant role in how the body feels and functions.
When we’re stressed for long periods, the body naturally shifts into a protective state. Muscles tighten, breathing becomes shallow, sleep can be disrupted, and the nervous system stays on high alert. It’s a helpful response in short bursts, but when the body stays in that heightened state for weeks, months, or years, symptoms can begin to appear. And the pelvic floor is particularly influenced by this.
Many people think the pelvic floor only matters during pregnancy or after birth, but these muscles respond closely to stress, posture, breathing, and tension patterns throughout the entire body. Some women unknowingly hold tension through their pelvic floor all day long, almost like clenching their jaw without realising. Over time, this can contribute to discomfort, urgency, constipation, pain, or difficulty fully relaxing the muscles.
What’s important to understand is that this does not mean the body is “broken.” Often, it’s a body that has been coping, adapting, and carrying a great deal for a long time.
And while exercise and movement are incredibly important, healing isn’t always about pushing harder. Sometimes it’s about creating moments where the body feels safe enough to soften and let go.
That might look like slowing your breathing for a few minutes while sitting in the car before school pick-up. Going for a walk without turning it into another task to complete. Stretching before bed. Asking for help. Resting without guilt. Learning how to relax your pelvic floor, not just strengthen it.
Small moments matter.
Women are often exceptionally good at caring for everyone else while quietly ignoring their own symptoms. But tension, fatigue, and overwhelm are not simply things to “push through” forever. The body has a way of asking for attention eventually.
If your body feels tight, tired, or not quite like itself, it may be worth listening with curiosity rather than criticism. Support can make a meaningful difference, whether that’s through movement, stress management, pelvic health physiotherapy, or simply giving yourself permission to slow down occasionally.
Because women were never meant to carry everything alone, and the body shouldn’t have to either.

Photo credit: Coffee + Hops
Word of mouth is some of the most powerful marketing your business can get. It’s trusted, it’s personal + in regional areas especially, it carries a LOT of weight. Most businesses will proudly say, “Most of our work comes from word of mouth”. Which is awesome – but then they treat it like something that just magically happens.
The truth is – the businesses getting the most word of mouth are usually doing a few things really well.
People need a reason to talk about your business in the first place. And no, “good service” on its own usually isn’t enough anymore – that’s the baseline expectation from people! The businesses people tend to recommend are the ones that are memorable in some way. Maybe theycommunicate really well, make life easier, solve a specific problem, have a strong personality, do something unexpectedly fast or simply make people feel looked after.
Another big one? Visibility. People are far more likely to recommend businesses they remember (I know – what a shocker lol). If someone hasn’t seen or heard from you in two years, you’re probably not top of mind when a friend asks for a recommendation.

This is where consistent marketing does a lot of heavy lifting. Social media, email marketing, networking, community involvement, even signage – all of it helps reinforce who you are, what you do + why someone should choose you.
Clarity matters too. If people can’t easily explain what your business does, who you help or what makes you different, referrals get weaker. The easier you are to describe, the easier you are to recommend!!
One of the simplest things businesses can do is also be more specific when talking about the work they want. Instead of “let us know if you hear of anyone”, try “we’re looking for more commercial fitout work” or “we’d love more bookkeeping clients in construction”. Specific prompts help people connect the dots faster.
People can’t recommend a business they forgot existed. Word of mouth doesn’t just come from doing good work – it comes from being remembered when someone needs what you do.

Choosing the right shutters and blinds for your home or business can make all the difference between a space that simply serves a purpose and one that looks and feels polished. For many across the region, the search for the perfect fit begins with Deluxe Shutters & Blinds Mackay.
Established in 2010, the locally owned and family-run business has spent more than a decade helping Mackay homeowners and businesses enhance their spaces with high-quality, custom-made window furnishings and outdoor shading solutions.
Their product range includes internal and external plantation shutters, including aluminium, along with drapes, curtains, awnings and a wide selection of internal and external blinds.
Every project begins with a free onsite measure and quote, allowing the team to tailor each installation to suit the individual space.
A key point of difference is the company’s commitment to local manufacturing. Aluminium plantation shutters are produced in the business’s onsite Mackay workshop, which means they’re able to focus on strict quality control while supporting local industry.
Customers can also visit the fully functional showroom at 111 Sydney Street, where a range of exclusive products are on display, offering the opportunity to explore colours, finishes and styles firsthand.
QBCC licensed and proud members of Master Builders Queensland, the business is backed by a team of highly skilled tradesmen experienced across a wide range of installations.
Visitors can also meet the team at the upcoming Mackay Outdoor Adventure plus Home and Lifestyle Expo at Site OS126, where plantation shutters, a purpose-built external blind display and a fully erected Shadecube structure will be available to view.
deluxeblinds.com.au

Upgrade your caravan sleep with Dreamer RV and MeanderWild—two family-run Australian brands bringing comfort, quality, and thoughtful design to life on the road. The Dreamer RV Wanderluxe™ Mattress Topper is made of high-density memory foam for a soft yet supportive sleep surface. It’s designed to transform even the most uncomfortable caravan mattress into a place you genuinely look forward to at the end of the day. Finished with a breathable, removable Tencel-blend cover, anti-slip base, and secure straps, it stays perfectly in place and is built to handle the realities of travel.
Layered on top, MeanderWild brings elevated bedding designed specifically for the unique shapes and sizes of caravan mattresses. Their signature Zip Sheet Set features a clever two-way zip that connects the fitted and top sheets, keeping your bedding neatly in place and effortlessly styled. Crafted from buttery soft, cotton sateen and available in a range of modern, earthy tones, the collection extends to quilt covers, pillows, cushions, and coverlets. Made for caravan life, elevating both the comfort and the look of your caravan interior.
Dreamer RV and MeanderWild offer a complete bedding upgrade to help you sleep better on the road. Designed to work seamlessly together, taking the guesswork out of caravan bedding while delivering both comfort and style. With sizing options to suit most caravan beds and campervans, it’s never been easier to upgrade your caravan bed. Visit Dreamer RV & MeanderWild at site U442 at the Mackay Expo to experience the difference for yourself.

For more than five years, locally and family owned and operated ATS Expedition Outfitters has been helping drivers transform everyday vehicles into capable, adventure-ready touring machines built for Australian conditions.
Specialising in all things 4x4, the team at ATS Expedition Outfitters offers complete vehicle solutions designed to keep customers moving safely, legally and confidently — whether it’s for work, touring or the ultimate off-road adventure.
From GVM and GCM upgrades to complete touring setups, ATS Expedition Outfitters provides expert advice and premium-quality fit-outs tailored to every customer’s needs. Their services include bull bars and vehicle protection, trays and canopies, auto electrical solutions, lighting, dual battery systems, drawer and pantry systems, fleet fit-outs, wheel and tyre packages, and much more.
“Our goal is simple — we want to help customers build their dream vehicle while making sure it remains safe, practical and compliant,” the team said. “Whether it’s a daily driver, a serious touring setup or a commercial fleet vehicle, we take pride in delivering quality workmanship and reliable solutions.”
Visitors to the expo will have the opportunity to check out a range of vehicles on display, including everyday touring builds, a professionally equipped fleet fit-out, and several impressive full-sized American truck adventure rigs guaranteed to turn heads.
ATS Expedition Outfitters will also be running exclusive expo specials across a huge range of camping and 4WD accessories, giving attendees the perfect opportunity to upgrade their setup before their next trip. Plus, there’ll be giveaways happening throughout the event.
If you’re passionate about touring, camping or off-road adventures, make sure you stop by and chat with the team at ATS Expedition Outfitters — your one-stop shop for everything 4x4.
atsoutfitters.com.au

Helping people move better and live life to the fullest has long been at the heart of My Chiropractor Mackay City.
Owned and operated by Principal Chiropractor Dr Marti Harris and his wife Colleen Harris, the locally-loved clinic has continued to expand its services while investing in technology designed to improve outcomes for patients experiencing spinal and nerve related conditions.
One of the clinic’s most significant advancements is its spinal decompression therapy, with the practice operating two of only 17 Spine MT Core decompression machines currently available in Australia.
This advanced technology provides local patients with access to cutting-edge treatment for disc injuries and nerve compression, eliminating the need to travel to major metropolitan centres for care.
Patients attending the clinic have access to a wide range of services including spinal adjustments, spinal decompression therapy, dry needling, shockwave therapy, individualised rehabilitation programs and nutritional supplementation.
These treatments support people experiencing disc injuries, nerve related pain, arthritis, sporting injuries and those seeking alternatives to surgery or long-term medication.

The practice’s continued growth has also welcomed a new face to the team, with graduate chiropractor Dr Joly Albarracin recently joining the clinic.
Originally from Mackay, Dr Joly completed her studies in Brisbane at CQUniversity Australia, earning a Bachelor of Science (Chiropractic) and a Master of Clinical Chiropractic before returning home to begin her professional career.
“Now that I’m back, it’s like I never left… and it’s great to be back home,” Dr Joly said.
She is currently undertaking a mentorship program within the clinic, working alongside Dr Marti and Dr Rod while meeting both new and existing patients.
Dr Marti said the team was thrilled to welcome her.
“We’re very excited to have Dr Joly come and join our chiropractor family… and we are very blessed to have someone who is as passionate about family healthcare as Dr Joly is.”
Backed by a highly trained and collaborative team, My Chiropractor Mackay City continues to evolve its strong community presence, offering patient-centred care focused on spinal decompression and improved function. Those experiencing ongoing spinal or nerve-related symptoms are encouraged to book an assessment to explore whether this approach may be suitable for their individual needs.
mychiropractorqld.com.au

At On Point Eyecare, we believe good communication is one of the most important parts of good eye care.
Opening an independent optometry clinic in Mackay was never just about creating a place for eye tests and glasses. For Joel Bialy and Diana Lovadina Long, it was about building a clinic where people feel heard, understood and genuinely cared for - from the moment they walk through the door to the moment they leave with a clear plan for their eye health.
Eyes are incredibly complex but understanding them should not feel overwhelming. At On Point Eyecare, every appointment is shaped around the person in front of them. That means taking the time to listen properly, understand concerns, explain findings clearly, and make sure each patient feels confident about what comes next.
Whether it is a child struggling at school, a patient noticing changes in their vision, someone managing diabetes, or a person simply wanting reassurance that their eyes are healthy, the goal is always the same: to provide thoughtful, thorough care in a way that feels calm, clear and personal.
As an independent clinic, On Point Eyecare has been designed around patient-first care, not rushed appointments or one-size-fits-all recommendations. Advanced diagnostic technology supports detailed clinical assessment, but the heart of the appointment remains the conversation, asking the right questions, explaining results in simple language, and helping patients understand their options.
That same care extends beyond the consulting room. The clinic has been thoughtfully designed to feel welcoming, comfortable and accessible, with a calm environment, friendly team, child-friendly spaces and convenient on-site parking.
From comprehensive eye examinations and children’s vision testing through to contact lenses, dry eye care, glaucoma assessment and carefully selected eyewear, every part of the clinic reflects the same simple approach: take the time, communicate clearly, and care for the person, not just the eyes.
At On Point Eyecare, it’s personal, because you and your vision matters.

Mackay nurse navigator Shona O’Neill is being recognised during Palliative Care Week for her work supporting patients with life-limiting illness and improving quality of life through compassionate, coordinated care. Photo source: MHHS
As Palliative Care Week came to a close last week, the work of Mackay Hospital and Health Service’s Specialist Palliative Care team highlighted the important role compassionate, coordinated care plays in improving quality of life for patients with life-limiting illness.
For acting nurse navigator Shona O’Neill, palliative care is not simply about end-of-life support, but helping people live as well as possible during difficult circumstances.
“It’s not just about end-of-life care,” Shona said.
“It’s about helping people live as well as possible in the time they have — managing symptoms, supporting emotional needs, and helping people make informed choices about their care.”
Working within the Specialist Palliative Care Service at Mackay Hospital and Health Service, Shona helps coordinate care between medical teams, GPs and community services while supporting patients and families through emotionally challenging periods.
“No two days are the same,” she said.
“I might be attending outpatient appointments, visiting patients at home, or supporting them over the phone. A big part of what I do is making sure people feel connected — that they’re not facing this alone.”
Shona’s interest in palliative care developed during eight years working on a medical ward at Mackay Base Hospital, where she witnessed the impact coordinated care could have for patients and families.
“That experience really stayed with me,” she said.
“I could see how much better things could be for patients and families with the right support in place, and I wanted to be part of that.”
Since joining Mackay HHS in 2016, Shona has continued building her expertise, completing postgraduate oncology studies and currently undertaking a Master of Nurse Practitioner in palliative care.
Her current studies include developing a nurse practitioner-led palliative care model aimed at improving access to care, strengthening advance care planning and reducing avoidable hospital admissions.
While many people view palliative care as emotionally difficult work, Shona said she sees it as a privilege.
“It can be emotional, but it’s also a privilege,” she says.
“You’re supporting people through one of the most significant times in their lives. There’s a lot of meaning in helping someone feel comfortable, informed and supported.”
She said the work had also changed her own perspective on life.
“It’s taught me a lot about what truly matters to people, including relationships, comfort, dignity,” she says.
“It gives you a different perspective on life.”

With Kim McPherson, Ben Brightman and Chloe Watson from Valley Veterinary Surgery
From humble beginnings, Valley Veterinary Surgery has spent 25 years growing into a trusted network of family-run clinics, supporting animal-lovers on their best days and worst, and delivering next-level care to pets, livestock and native wildlife.
It all began with a single branch, opened in 2001 by Veterinary Surgeon Kim McPherson and her then-husband Brad Pullen, when their eldest daughter was just seven-months-old.
“I never planned on being a business owner, but it just happened, out of true necessity. We were going to be cane farmers, but the cane was in a real crisis,” Kim said.
Kim and Brad identified the potential for a vet surgery in Walkerston.
It was a risk that depended on the community giving them a chance.
“We were so appreciative of anyone who came to see us,” Kim shared.
Now, Valley Veterinary Surgery has 3 fully-staffed clinics.

“It's unbelievable to look back now and think where we began. It was such a small beginning. We didn't do anything fancy,” Kim reminisced.
“We just said: Let's do this. Let's listen to people, try and help, give good service... And you know, it's just happened.
“We barely had a holiday in six years when we first set up - but they were good times. It was really rewarding to be focused on supporting the Valley. Our girls grew up amongst after-hours emergencies, and sacrifices were endured, but I am so proud of them, one now a doctor and one about to graduate vet science.”
As demand grew, expansion followed, and Valley Veterinary Surgery opened clinics in central Mackay and Marian.
Ten years into the journey, Kim and Brad separated, but the business continued to thrive with his support.
Kim expresses gratitude for Brad’s founding role: “I wouldn't have done this on my own. We were a unit.”
In 2021, Brad’s shares in the business were taken over by Veterinarian Ben Brightman and Vet Nurse Chloe Watson.
Ben and Chloe were already on staff, dedicated to the team and to maintaining the clinic’s core family values.

Ben had grown up with a dream of working with animals. Valley Veterinary Surgery cared for his family pets, and Ben realised it was exactly the kind of clinic he wanted to work for.
“It was just always a great community-minded family vet clinic. They really cared about our pets and our livestock and wanted to do the best thing for us. You had that special relationship with them.”
Chloe was a nurse for Valley Veterinary Surgery between 2012-2018, before moving to the UK. When she returned in 2020, she became head nurse and took on clinic management.
“I never thought I would be a business owner,” Chloe said.
“I never thought it was an option for a vet nurse or a practice manager. But Kim mentioned it to me and said, with my work ethic, it’s something I’d be good at.
“I found myself thinking about it all the time, after that.”

Despite the business’s growth, a close-knit family-feel endures, with senior staff from day one now mentoring recent graduates.
An upcoming milestone for the business includes the addition of a CT scanner, the first between Bundaberg and Townsville.
Day to day, it’s all about making a difference in the community, treating every pet like it’s their own, and supporting owners on their best days and their worst.
What’s your favourite part of the job?
Kim: A client really appreciating our effort.
Ben: The people in the community.
Chloe: Training the young nurses.
valleyvet.com.au

This gorgeous Pioneer Valley property is perfect for the large family that loves an outdoor lifestyle.
Built-in 2003 this expansive, 5 bedroom + office, ranch style home is 420m2 under roof including the 120m2 massive wrap around verandah. With beautiful, timber floors in the living areas, new carpet in the bedrooms, new fans, lights and fresh paint, this home is ready for you to move in and enjoy a peaceful rural lifestyle.
The 12m x 18m powered shed has two 5m x 3.6m roller doors one at each end of the shed; providing ample room for a multitude of vehicles, machinery, toys and workshop space. There is also a 6 x 6 mezzanine and bathroom. The 7.2kW solar and new back up battery provides low cost off grid living without compromising on lifestyle.
Strategically positioned and set back from the road, the house yard includes garden beds and an abundant orchard.

Indoors:
-Massive open plan lounge, dining and kitchen with timber floors, opening out to the wrap around verandah
-Well-appointed kitchen with walk in pantry, quality appliances including a brand new, free standing gas cooker with electric oven, large fridge space and wide timber benchtops and breakfast bar.
-Separate king-size master suite, positioned at the West end of the home with a massive walk-in robe and luxurious master ensuite and study
-Central media room
-4 queen size, bedrooms all with walk-in robes and fans
-Large main bathroom with separate toilet
-Spacious laundry with plenty of storage
-2.7m ceilings and security screens throughout
-Ducted vacuum system
-Solar Hot Water
-New lights, fans, carpet and fresh paint throughout

Outdoors
-Wrap around verandah offering year-round outdoor living and 360 views
6m x 7m shed slab at house ready for garage
-12m x 18m powered shed has two 5m x 3.6m roller doors one at each end of the shed, designed as a drive through
-6 x 6 mezzanine, with bathroom
-Generator change over switch
-7.2kW Solar with new back up battery (2023)
-2 x 10,500Gal water tanks
-Bore, recommended for garden and stock use only
-Productive vegetable garden and orchard
-Septic system, all purpose tank + grease trap
-Purpose built 4T Hoist and ride on mower are available to be purchased separately
-Fully fenced in to three paddocks including the house yard + 8 panel cattle yard
-2.29ha, elevated and well drained.
INCLUDED:
Tractor with attachments and mower available. Both are 18 months old and in good condition.
Trident tractor includes a 4 foot slasher, 4 in 1 bucket , forks, auger attachment and tow hitch attachment.
Dewalt 42 inch ride on mower.
Rates: approx $1335 per ½ year
Build Year 2003
Zoning: Rural Residential
Price: $1.5M
Phone Robyn Agius to book your viewing 0419 216 364

Photo credit: Photos by Nell
Staff, supporters and business partners gathered at M&P Services last Saturday to celebrate 40 years in business with the iconic three Max Lambs who have helped shape the company’s success. The shed-style celebration, complete with a trailer stage, honoured the family-run business and its long-standing contribution to the region.
Federal Member for Dawson Andrew Willcox attended the event and praised the milestone, saying, “Congratulations to M&P Services on celebrating 40 years in business in Paget, Mackay!
“A brilliant achievement by this father and son duo, a milestone worth celebrating!”