For those chasing a dreamy Whitsundays escape, Wings Sailing Charters offers the ultimate sailing experience from Airlie Beach. Recognised on the Best of Queensland list for exceptional personalised service, Wings delivers three premium products to suit every style of traveller. The Whitsunday Islands Sail, SUP and Snorkel Day Tour is perfect for those short on time but not willing to miss the magic. This six-hour experience cruises to stunning Langford reef and surrounding anchorages, with fle
Read the full storyWhat’s more important to you in the City Centre – cool, green garden spaces or vibrant public art? Mackay Regional Council is in the process of finalising the draft Mackay Waterfront Place Strategy and is asking residents to have their say on the actions to prioritise. The Mackay Waterfront Place Strategy is a collaborative project setting goals to support placemaking in the City Centre and Riverfront – helping the areas to offer more for residents, better support local businesses and at
Read the full storyLaughter, stories, and a touch of nostalgia filled the air at Carlisle Gardens on 26 April, as the descendants of the late Frederick Leonard Stayt (Lenny) and Margaret Francis Eleanor Stayt (née Mosey) gathered for a heartfelt family reunion. Frederick, born in 1896, was a well-known farmer at Newbury Junction near Marian and the proud patriarch of eight children and 27 grandchildren. This special occasion brought together 47 adults and 17 children – including two cherished matriarchs, 17 firs
Read the full storyStudents Shine In Pioneer Valley Film Workshops Noosa Film Academy’s hands-on program, supported by the Mackay Regional Arts Development Fund, gave Mirani, Marian, and Mackay students a rare opportunity to direct, act, and edit their own short films – resulting in a red-carpet premiere at the Pinnacle Playhouse. Laughter and applause filled the historic theatre as young filmmakers walked the red carpet to debut their creative works. The audience, made up of proud families, educators, and
Read the full storyAttracting, retaining and re-attracting the right people for your workplace costs infinite dollars and endless hours. By changing up your interview questions you can start to discover what someone really thinks and how they might really behave.
Impression management is the term we use to describe putting our ‘best self’ forward – smiling amicably, laughing at others’ ridiculous jokes and agreeing with suboptimal decisions just to ‘get along’ and be liked.
There is no greater example of this than the interview process as potential new recruits all put their best selves forward in this situation.
Candidates answer questions based on what they think the employer would like to hear and provide an amazing ‘highlights reel’ of themselves in a very sanitised version.
So, what if you were armed with a list of questions which ensured candidates gave true insights into their preferred style of working?
At Shiift, we love our go-to list of behavioural questions which ends up providing us with real-time information.
Here’s just a few to consider:
• Describe what chaos looks like to you? (insight into reactive or structured environment preference)
• In three words how would others describe you when you're stressed? (ability to self-assess a negative.
• What qualities do you admire and seek out in leadership? Which of these do you need to strengthen? (ability to self-assess, personal priorities)
• Do you have strong personal goals, or do you enjoy being fluid with outcomes and tend to change goals frequently? (structured or ‘go with the flow’)
• What interests you about other people? (people-oriented or task-oriented)
• Do you prefer tried and tested systems, or do you like to change things up? (big picture or hands-on; future vs historically focused)
Want more ‘insight questions’? Head to our website to download your free copy – shift.com.au
Statistics aren’t all boring, especially when they make our region shine!
Last week, the Regional Tourism Satellite Account (RSTA) data was released, and the figures give us a comprehensive snapshot of the impact of tourism on our regional economy.
The Australian Bureau of Statistics compiles the data and it takes a full 12 months to distil and analyse.
These results come shortly after our National Visitor Survey (NVS) results, but that data is reporting on different areas of tourism.
To break it down in simple terms - the NVS measures visitor numbers and spend while the RSTA is measuring the full effect and flow-on effect of tourism in the region.
The results paint a stunning picture of tourism in The Whitsundays.
Our stand-out results were in Gross Regional Product, employment, and consumption (the total spend by tourists).
The total Gross Regional Product for The Whitsundays in financial year 2022 is $730.1million – an increase of 40.3 per cent compared to 2021.
To support this increase in product, there was a total of 8,100 jobs in or related to the tourism industry, as increase of 31.5 per cent.
The result of increased Gross Regional Product and more jobs to support that increase is a total tourism consumption of $1.2 billion!
These results put The Whitsundays at the top of the leader board as the most tourism reliant region in Queensland.
1 in 3 of our jobs in The Whitsundays is directly in the tourism industry or relates to it.
In this region, tourism is everyone’s job and an industry that supports a lot of the residents.
If you would like to read more into or track the history of the Regional Tourism Satellite Account data, it is housed on the Tourism Research Australia website – www.tra.gov.au
FAST FACTS
• Gross Regional Product for The Whitsundays $730.1million
• 8,100 jobs in or related to the tourism industry
• 31 per cent more tourism jobs than 2021
• A total tourism consumption of $1.2 billion
• Whitsundays most tourism reliant region in Queensland
Paving the way for alternative medicine in the Whitsundays, Medicinal Cannabis wholesaler MediExtract, is opening its doors for medical practitioners to provide a new way of treating patient’s chronic illnesses and other ailments.
For many years cannabis has been seen as an illegal drug, trafficked on the black market, and sold in back alleys right across the world.
While it is sold as a recreational drug, cannabis is also known to have incredible medicinal qualities. Medicinal Cannabis which has been cultivated and produced under controlled conditions can then be prescribed by health practitioners to suit a patient’s particular requirements.
“It is concerning when I hear people admitting to purchasing cannabis illicitly on the black market for medical reasons, and its usually because they either don’t know they can get it via a prescription or its ‘cause they’re so desperate to find pain relief that they don’t consider the risks of consuming something grown in a stranger’s backyard where quality processes for medicine are not considered,” said MediExtract’s Compliance Director, Amanda Clifton-Smith.
“MediExtract not only ensures that it is void of any harmful chemicals that illegal versions may include, but we can also recommend a specific type of cannabis strain to best suit a patient’s ailment.”Currently, Medicinal Cannabis is classified as an unapproved product in Australia and accessing Medicinal Cannabis is legal in Australia through prescription from any registered Australian Doctor.
The prescription for Medicinal cannabis is regulated through the Special Access Scheme (SAS) by the Therapeutic Goods Administration (TGA).
This pathway allows doctors to prescribe the product based on their clinical judgement on a patient-to-patient basis.
MediExtract is the first licensed Medicinal Cannabis wholesaler in the Whitsundays to supply cannabis products to thousands of patients, physicians, pharmacies, hospitals, and researchers.
“Living in the Whitsundays and being rural, our aim and purpose is to educate and make access to plant-based medicine easier and more affordable to patients,” said Amanda.
“We believe patients should have the right to easily access plant-based medicines and therefore we have partnered with Live Life Pharmacy Cannonvale to handle the dispensing of the products and deliver anywhere throughout Australia.”
“To make access easier and discreet for patients, we have also partnered with Truegreen, an online Telehealth Platform which connects patients directly to a prescribing doctor nationally, and we’re also working closely with local doctors to provide even more accessible options for patients living in and around the Whitsunday’s region,” said Michael Mariakis Mediextract’s Operations Manager.
It is worth noting that before cannabinoid therapy is considered as a treatment option, the TGA advises Medicinal Cannabis is not to be used as a first line treatment.
This means cannabinoid therapy can only be used after registered prescription medicines have been unsuccessful or have caused unacceptable adverse effects, except in the case of patients in palliative care.
Here are some examples of what medicinal Cannabis can be used for:
• Patients undergoing chemotherapy.
• Epilepsy.
• Multiple sclerosis.
• Chronic pain.
• Palliative care.
To find out more about how MediExtract can help you, visit their website www.mediextract.com.au
Michael Mariakis and Amanda Clifton-Smith from MediExtract. Photo credit: Rachael Smith
Two young Whitsunday locals participated in the inaugural Cairns Fashion Week in June, modelling a variety of swim and beachwear at the event.
Five-year-old, Roze Vanderpoel and her seven-year-old brother, Jude, have already been invited back next year following a successful strut down the catwalk which certainly grabbed the model scout’s attention.
Their mother, Katrina Vanderpoel, said that Roze had been asking to model since she was three and that it was wonderful to see her daughter’s dream finally become a reality.
“It was an absolute vibe,” she said.
“The kids were so proud of themselves, and I can’t believe how much their confidence grew.
“Roze now wants to be a Doctor and a Model, and Jude wants to be a Firefighter and a Model!”
The two youngsters modelled swimwear from Tribe Tropical and had been coached by Brooke Lee Modelling Agency located in Airlie Beach.
“Thank you so much to the organisers of Cairns Fashion Week and to Brooke Lee Modelling Agency for her dedication to the kids,” said Katrina.
Siblings Roze and Jude Vanderpoel rocked the catwalk at the inaugural Cairns Fashion Week in June. Photo supplied
Jo Parker did not fall into the beauty industry on a whim, it was a calculated decision when she was 14 years old that changed the trajectory of her life.
Her true passion lies in all things skin, from laser treatments, to facials, to massages.
Jo began in the industry over 25 years ago and brings with her comprehensive knowledge and expertise and the gentle touch that her clients know and love.
Investing in quality products, procedures, and tools, she is committed to ensuring the best experience for her clients.
The last six months has been a whirlwind for Jo, as she launches her own clinic, Skin Esteem, opening the doors to her own Dermal day spa premise in a new and beautifully purpose-built allied health medical complex in Carlo Drive in Cannonvale.
With a diverse range of beauty services, Skin Esteem’s menu offers a myriad of treatments, including laser hair removal, carbon facials, skin rejuvenation, and acne treatments, skin needling, dermaplaning, microdermabrasion, and even hot stone massage.
Providing a warm welcome are Skin Esteem’s two bubbly receptionists, Phoebe and Jess.
Jess is new to the area, with extensive history in the medical world, and was a sure-fire hire for Jo.
“I offered her the job pretty much straight away!” Jo said.
Phoebe, fresh out of high school, has an interest in the beauty industry and a passion to learn more about it.
Phoebe and Jess have both teamed together well to become whizzes with content creation and social media management, curating a tasteful and gorgeous social media presence for Skin Esteem.
With such an extensive range at a competitive price point, it’s not hard to see how Jo has already been inundated with new and returning clients to the new premise, wanting any and all of the treatments available.
“I want to offer a variety of treatments at affordable prices.”
Talent runs thick through the walls of Bowen State High School, as students and staff ramp up for their ‘Grease the Musical’ school production which premieres tonight.
The student-led cast, coming from every age-group from year 7 to year 12, have spent close to six months preparing, rehearsing, and perfecting their lines, eager for the big show.
Year 9 students James Madlangsakay and Oliver Bond play the titular characters of Danny Zuko and Kenickie Murdoch, and are thick as thieves these days, having bonded over being T-Birds together.
“For me, it was all for the money!” James said when explaining his initial motivation for being part of the production.
“Actually, just kidding, I just wanted to do it because I wanted to try new things!”
For Oliver, he was initially nervous to audition for the show.
“I was pretty hesitant at first,” he said.
“I was like, ‘this doesn’t sound like something I would really do’, but it’s fun, and I’ve never got to hang out with these people before.
“It’s kind of cool to come in and meet new people and do something I’ve really never done before, and there’s no judgement because none of us have ever really done it before too.”
With close to 50 students as part of the cast, backstage crew, and band, the biennial musical is a big feature on the school’s event calendar.
“Anyone who wants to be in the music can be in the musical,” explained co-director Bridget Conti.
“The arts aren’t as big as sports are here, but it’s slowly building.”
Music teacher, Jack Gleeson, works closely with the students for the show’s music and believes that musicals are important to the school community.
“From what I’ve seen across the semester working with you guys, some of you were definitely hesitant at the start, but now you are genuinely and incredibly happy during rehearsals,” he said.
“You have so much fun!”
Matilda Payne, a year 9 student who plays Frenchy, was excited to pursue a new hobby and explore the musical theatre world.
Annabelle Payne plays Pink Lady, Marty, and as a Year 11 student, the 2023 production would be her last chance to participate in a high school musical.
Considering her tertiary opportunities, Annabelle is now looking to move to the Sunshine Coast where she will study to become a midwife.
Following her experience choreographing the dance to ‘You’re The One That I Want’, in the second act of the production, she also wants to become a dance teacher.
Showcasing the talent of the Bowen State High School students, Grease the Musical is not a show to miss.
WHAT: Grease the Musical
WHERE: Bowen State High School, McKenna Hall
WHEN: Friday 28 and Saturday 29, July
TICKETS: https://www.trybooking.com/events/landing/1074531
The cast of Grease the Musical has been rehearsing for six months now, and are ready to wow audiences
Sandy and Danny, played by Jasmine Dunkerton and James Madlangsakay embody their roles
The Pink Ladies act as integral characters to the plot and are a laugh for audiences
The T Birds’ performance is touching and highlights the growing bond between students. Photos supplied
For as long as Tania Reid has known, she has always had a gift for the written word.
Tania moved to Bowen from Townsville 12 years ago, with her parents and sister.
She has been writing poetry since she was a teenager, perfecting her craft for years now.
Over the years, Tania has touched on every aspect of life, writing poetry on the passing of her parents, the passing of a dear friend, her treasured cat Simba, and the beauties of the world.
“People say my poetry comes from the heart,” she said.
One of her more touching poems, entitled ‘Hope’, speaks to Tania’s treatment of a brain tumour.
In 1998 Tania had been experiencing headaches and mood swings, then one day one side of her body began to turn numb.
“I could feel it creeping up, and that’s when my sister took me to the hospital, and they found it,” she explains.
The tumour was the size of an orange on the top of her brain, and she was immediately scheduled for surgery the following week.
“When I survived it, I was so happy to be alive, that I wrote a poem. It’s the best one I’ve written, everyone says it, and it is full of hope,” she said.
The tumour left Tania’s cognitive ability strained and in need of consistent support through Bowen Flexi Care, however her ability to touch people with her poetry has only strengthened.
Through her poetry, readers can see the growth and maturity of Tania, as she ages and has monumental life experiences.
“I think it’s gotten better too, matured a little over the years.”
You can see Tania’s poem published in next week’s newspaper.
Having been perfectly crafting her art, Tania Reid touches on intimately human experiences. Photo credit: Bronte Hodge
Living life in the fast lane is nothing new for Chris Keillor, also known as Wheelsie, former Bowen local and current champion wheelchair marathoner.
Just a few weeks ago, Chris completed the Tassal Airlie Beach Marathon Festival, and was the only wheelchair participant.
He completed the 42.2-kilometre marathon in just five and a half hours.
“It has been my favourite course so far, but I was hoping to have it done in four and a half hours, but because of the headwinds, it boosted me back to five and a half hours,” he said.
“I was the first person in the history of the Airlie Beach Marathon event to ever turn up in a wheelchair and want to give it a go.”
Chris became involved in wheelchair running back in 2015.
“I felt so amazing at the finish line, that I just wanted to run it all over again,” he said.
Since then, Chris has committed to training twice daily, and while he is in Bowen, that includes running up Flagstaff Hill.
He now looks to complete an ultra-marathon from Perth to Melbourne, a 3,500-kilometre trek.
“But instead of running 42 kilometres, I’m looking to average between 55 and 65 a day, that way I can have rest Sundays,” he explains.
Chris became wheelchair bound 19 years ago in a road accident, when his bicycle collided with a car and his back was broken in three places.
Competing in marathons has been a reprieve for Chris and a motivation for him to inspire other wheelchair bound people.
And the secret to his success?
He swears by taking a drink of Moro Extra Virgin Olive Oil daily, to keep your bones lubricated and your muscles strong.
Added bonus, Chris claims the oil removes any and all pain.
With championships across two states, Chris is looking forward to returning to the Airlie Beach Marathon Festival for 2024.
“I’ve got to defend my title!” he laughs.
Chris ‘Wheelsie’ Keillor is a marathon champion and completed the Airlie Beach Marathon earlier this month. Photo credit: Bronte Hodge
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Now is the time to invest in new lawn maintenance essentials, with Bowen Small Motors and Cycles looking after us this season.
Right now, and until stock lasts, all mowers – yes that includes your push, ride on, and zero turn mowers - are up to 10 per cent off!
With brands from Honda, Stihl, Briggs, and Dunlite, Hansa, Shindaiwa, Bushranger, Ferris, Toro, Rover, and Cox, all terrain needs are met.
And don’t forget your brush cutters, blowers, and even generators, all up to 10 per cent off.
Just in time for Father’s Day too, the team at Bowen Small Motors and Cycles has one of the best ranges of small garden tools that are perfect gifts.
Try your hand at the compact handheld Stihl pruner.
Marketed as garden pruners, this tiny yet powerful tool can take on trees or shrubs, cutting up garden waste and DIY projects or working with wood.
Next on this mega floor sale, check out the range of bikes, both your traditional and e-bikes.
With something for everyone without the exorbitant price point, they are up to 10 per cent off as well.
And look no further because the team stock all the biking accessories anyone could need.
“And we can get almost any bike you want,” owner of Bowen Small Motors and Cycles, Scott Raisbeck said.
This winter season don’t forget to service your machines as well, with Bowen’s Small Motors and Cycles being able to offer extensive and comprehensive repairing and replacing on offer.
“You should service your mower after 20 to 30 hours, which equals to about once a year,” Scott explained.
“Change your blades only when dull and be sure to blow out the air filters every time you use the mower.”
With a massive range of mowers, blowers, bush cutters, and bicycles, there is something for everyone this mega sale time. Photo credit: Bronte Hodge
The Immerse Art Installation is unveiling a brand-new component this year, introducing a full sensory experience that is set to amaze.
Not only will the audience be able to view the beautiful homage to the spectacular marine ecosystem, they will also be able to listen to a classical composition performed live.
This added touch perfectly complements the magical underwater wonderland theme of Immerse, where sculptured reef creatures and corals entirely constructed using recycled plastics and marine debris, combine with fantastic animated projections.
Dr Corrina Bonshek has created an original orchestral piece specially for the Great Barrier Reef Festival through Arts Queensland funding.
A renowned classical and contemporary musician and composer, Corrina, is turning her sights to nature sounds, including birds, whales, and the ocean, composing a series of classical pieces to encapsulate the beauty of the Great Barrier Reef and majestic marine life within.
Performing at a Saturday night exclusive event, Corrina will showcase four classical, contemporary pieces of music, using recordings of Eastern Humpback Whales and reef sounds.
Entitled ‘Call from the Deep’, Corrina will be joined by a host of local musicians and students, creating a spectacularly intimate atmosphere.
The mellow sounds of the flute will be played by Laura Robson, with Finn Williams behind the elegant notes of the violin.
The last of the professional instrumental trio is Idris Harries, with the warm melancholic bass clarinet.
With them will be students from Proserpine State High School and St Catherine’s Catholic College on a range of percussion instruments.
“It’s a great range; we’ve got the flute to be high like a bird and we’ve got the bass clarinet so low that you can feel it,” said Corrina.
In particular, some of the musicians will be hidden amongst the audience, creating a touching three-dimensional aspect to the performance.
“In some parts, people will wonder ‘is that a shrimp or a musician’ because the music will be so multi-directional.”
This new component for the Immerse Installation is touchingly intimate and adds a layer to create a beautiful dialogue between the viewer and audience, the musician, the artist, and the ocean.
“It is charming, fun, intriguing, and uplifting,” explained Corrina.
“I always look to create a space for people to enjoy.
“I find that these compositions are a good fit for the overall art installation.”
Corrina’s inspiration comes from the spectacular music that the whales naturally create.
“Whales are musical creatures,” she said.
“Their songs can sometimes last 24 hours and they’re constantly different, improvising motifs and melodies.”
Corrina said she will often listen to the recordings of the whale songs and select segments that particularly resonant with her and inspire her deeply.
She will then write instrumentals and melodies to accompany the whale song.
“I find it interesting to listen and make something where the human follows the whales,” she explained.
Creating a human response to the whale’s music, she finds that the dynamic dialogue is the melody of the piece, creating a touching and beautiful aspect of the music.
The Immerse Art Installation will be viewable the entire weekend of the Great Barrier Reef Festival, with Corrina’s composition ‘Call from the Deep’ performed on Saturday night, August 5.
WHAT: Call From The Deep
WHERE: Fairytree Park, Airlie Foreshore
WHEN: Saturday, August 5 at 6pm
Mackay Regional Council has been forced to make the difficult decision to postpone Daly Bay Illuminate due to unseasonal rains and strong winds.
Daly Bay Illuminate was set to kick off this Thursday (July 27) and run until Sunday (July 30).
Manager MECC and Events Andrew Bobeldyk said setup for the popular Mackay Festival of Arts event was considerable and would be impossible to achieve safely in the current conditions. Read more here:
Full release for website:
Council has been forced to make the difficult decision to postpone Daly Bay Illuminate due to unseasonal rains and strong winds.
Daly Bay Illuminate was set to kick off this Thursday (July 27) and run until Sunday (July 30).
Manager MECC and Events Andrew Bobeldyk said setup for the popular Mackay Festival of Arts event was considerable and would be impossible to achieve safely in the current conditions.
“Setting up the three large, externally sourced installations takes about three days and, as you can imagine, lighting, electricity and wet weather do not mix,” Mr Bobeldyk said.
“We also have amazing locally crafted artworks, which are largely made from paper mache and we’d hate to see those destroyed,” he said.
Mr Bobeldyk said the impact to Queens Park from large transport vehicles driving over the wet grounds would also be significant.
“While it’s not a decision we wanted to make, we’d much rather postpone the event so that everyone can enjoy this event safely and to its full potential, rather than deliver a diminished version,” he said.
“We will work with our presenting partners to find a date that is suitable for everyone as soon as possible, however, we are aware this may be a few months away.”
The community is encouraged to follow the Mackay Festivals Facebook page for updates and announcements.
Queens Park became a sea of picnic blankets on Saturday for the highly anticipated Wisely Wine and Food Day.
Punters enjoyed a wide selection of wine, food and entertainment, with sporadic rain only heightening the energy in the park.
Musicians, bands and dance groups, both local and visiting, shared the stages providing a perfect soundtrack for a day in the park.
Wisely Wine and Food Day is one of the biggest events on the Mackay Festival of Arts calendar, with plenty more to come before the festival wraps up in August.
Rain did little to dampen spirits at Saturday’s Wisely Wine and Food Day at Queens Park. Photo credit: Sam Gillespie
Doug Petersen is a man passionate about preserving history.
The Bucasia-based historian and author has taken the next step in sharing Mackay’s local history with the younger generation by donating two of his books to Mackay State High School (SHS).
The first was a copy of ‘St Joseph’s Orphanage Merera’, which sheds light on the history of a Bucasia orphanage between 1869 and 1886.
Published in 2019, the book is the product of three years of research, telling the tales of the children who lived and passed away at the orphanage.
With many of the children’s burial sites still unknown, Mr Petersen also fought for a monument to be erected at Bucasia to honour the children.
The second is his most recent publication, ‘Salt Air & Sweet Soil: A Colloquial History of The Mackay Northern Beaches’, which was launched last year.
Mr Petersen began researching the book in 2015 and tells the history of North Mackay and the Northern Beaches over 800 pages of tales and recollections from people who live in the region.
“Thank you so much for your generosity, Doug,” Mackay SHS shared on social media.
Mackay State High School Head of Humanities Mrs Aprile with historian and author Doug Petersen. Photo supplied: Mackay SHS
Brace yourselves readers, because my story this week involves sweat, shaky hands, and a blast from my past that I thought might not resurface. Yes, I'm talking about the glorious game of table tennis.
Now, let me take you back a bit. In my homeland of New Zealand, table tennis was a sport I loved. As a teenager I enjoyed nothing more than to slice and dice my way through the competition. I was never a prodigy, but at one point I ranked in the top eight in New Zealand for my age. I struggled with some of the finer mechanics of the sport, but my hand-eye coordination allowed me to be competitive.
When I migrated to Australia, my trusty table tennis bat found itself tucked away in a dusty box, collecting cobwebs for over a decade. Excuses piled up like laundry in my hamper. The heat of Mackay being my greatest excuse. It was like a wall of fiery despair, making me question my ability to handle a paddle without melting into a puddle.
Over the years, as the editor of this publication, I found myself crossing paths with the vibrant table tennis community. Their enthusiasm was infectious, and their gentle nudges started to pry open that box of memories buried deep within my soul. So, with a dash of courage and a smidgen of curiosity, I finally picked up my bat and ventured into the hallowed halls of the table tennis world on Bridge Road earlier this week.
Now, let's address the elephant on the table: rust. Oh boy, was I rusty! My serves wobbled like a newborn giraffe learning to walk, and my smashes sailed off the end of the table. But you know what? It didn't matter. Because in that moment, I rediscovered my passion for the game itself.
Sure, stepping out of my comfort zone was a tad daunting. But I can't help but wonder, what's life without a little fear and adventure? I’m now committed to regular practice and have put my name down to be a reserve player.
My point to all of this is, if there's a long-lost passion or hobby that you've been hesitating to revisit, take it from me—take that leap of faith! Embrace the fear, dust off the cobwebs, and dive headfirst into the wonderful world of what you love.
Fear is just another invitation to feel alive.
Amanda
Bonza, Australia’s newest airline, has stunned customers with its decision to scrap the Mackay to Cairns route just a couple of months into providing the service. While the airline says it has had to step back on some routes to make its service more reliable, the surprising move has left travellers questioning the airline's strategy and its commitment to establishing a strong presence in the region.
In an open letter addressed to customers, Carly Povey, the Chief Commercial Officer of Bonza, announced the removal of the Mackay to Cairns route along with four other routes from the airline's initial route map, including Sunshine Coast to Coffs Harbour, Sunshine Coast to Port Macquarie, Sunshine Coast to Tamworth, and Toowoomba Wellcamp to Whitsunday Coast
Povey explained that the decision to discontinue the Mackay to Cairns service was based on the lack of sustainable demand at present.
“We’ve been compelled to take out five routes where there isn’t sustainable demand at present.
“Twenty two routes remain and where there is very strong demand, we’re also starting to add in additional flights which is very positive this early on in Bonza’s journey,” said Povey.
While Bonza's open letter emphasised the airline's commitment to earning the trust and respect of Australian travellers, the removal of a route so soon after its launch may erode some of that confidence, with those booked on future flights now having to make alternative arrangements and seek refunds.
Customers booked on routes impacted (from 1st August to 28th October) will be contacted by the airline via SMS and will automatically receive a full refund or alternate flights with Bonza, depending on their scenario.
“To those customers who have or will face a cancelled flight - we apologise.
“These changes allow us to maintain the many great aspects of the Bonza experience whilst also doubling down on consistently delivering reliability,” she said.
“In order for us to earn your trust, as we know that we’re at the start of that journey, we have decided to take a step back to allow our services to become more reliable.
“You could say, we’re taking a step back to allow us to take a leap forward,” she added.
By stabilising reliability, Povey says the airline will then move forward with growth plans which includes going on sale with flights from late October 2023 to April 2024 (including Christmas and Easter peak periods), establishing a third base which will mean additional job opportunities, new routes to existing and new destinations enabled by the introduction of additional aircraft.
Mackay locals will no longer be able to fly directly to Cairns after Bonza announced it was removing the service as of August 1