Community News

Council Embraces Innovation To Manage Rising Costs

Council Embraces Innovation To Manage Rising Costs

Three artificial intelligence (AI) initiatives are part of council's new budget to be adopted next week. These initiatives are the latest proactive steps from council to help mitigate significant financial pressures while continuing to deliver reliable, high-quality services to the community. Mayor Greg Williamson said the 2026/27 Budget reflected both the challenges facing local government and council’s commitment to modern, efficient service delivery. “Like many councils across the country, we are facing rising costs and reduced external funding,” he said. “Our focus is on finding smarter, more sustainable ways to deliver services without compromising quality for our community.” Council has seen a startling increase in a costs over recent years, including: An additional $665,000 increase in waste service costs due to reduced Queensland Government Waste Levy Subsidy and higher levy fees. A $1.1 million increase in waste expenses in the previous budget. A $5.92 million rise in depreciation costs this year alone. A $6 million shortfall from decreased Federal Assistance Grants in this budget contributing to a total reduction of more than $27 million in Financial Assistance Grants funding since 2016. An estimated $3 million annual increase in fuel costs. These pressures highlight the ongoing challenge of balancing affordability for residents with the real cost of delivering essential services. To help offset these impacts, council is investing in practical, targeted AI solutions that improve efficiency and reduce operating costs. A key initiative is the introduction of a new after-hours digital assistant, LUNA, which will operate from 4.30pm to 8.30am daily and all weekend from July 1. Replacing a previous afterhours model which used an outsourced, third-party call centre, LUNA will provide consistent, auditable responses using council-approved information. It will improve how afterhours calls are triaged, especially urgent and emergency enquiries, and will allow routine requests to be handled without delays or manual intervention. The transition follows changes in the external provider market and is expected to deliver about $80,000 in annual savings, while maintaining service quality and improving response consistency. Mayor Williamson said this initiative demonstrated council’s commitment to innovation while managing costs. “We’re using proven technology to deliver services more efficiently while maintaining the high standard our community expects,” Mayor Williamson said. Council is also expanding AI use in key service areas to address increasing demand and resource constraints. In Development Planning, automation of high-volume, low-complexity administrative tasks will reduce processing backlogs and allow skilled staff to focus on more complex work. A similar outcome will be achieved by using Agentic AI to enhance internal corporate services, allowing council’s staff to tackle more complex issues. This will help council maintain service levels despite workforce and cost pressures. Mayor Williamson said council was adopting a scalable approach to AI, building on existing systems to deliver improvements across multiple service areas rather than one-off solutions. “This approach ensures responsible and sustainable adoption of new technologies,” he said. “By reducing repetitive manual work and improving consistency, we can better manage costs while maintaining strong governance and oversight.” While efficiencies from these initiatives will be realised progressively, council’s immediate focus is on improving reliability, reducing inefficiencies and supporting a sustainable workforce model. These actions form part of council’s broader commitment to ensuring services remain efficient, accountable and future-ready, even as financial pressures continue to grow. Mayor Williamson said innovation would be key to navigating future challenges. “Innovation is essential to navigating the challenges ahead. By investing in smarter ways of working now, we are helping protect the services our community relies on into the future while putting downward pressure on rate rises.” Photo source: Mackay Regional Council

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113 Owens Creek Loop Road, Gargett - Gorgeous Modern Home, Sheds And Stables On 21 Acres

113 Owens Creek Loop Road, Gargett - Gorgeous Modern Home, Sheds And Stables On 21 Acres

Set on the elevated hillside of this 21-acre property, the beautifully crafted, fully airconditioned residence enjoys a breathtaking north-facing 27m x 4.2m covered deck, offering ample room for entertaining or peaceful contemplation while taking in the stunning ever-changing vista. A large covered tiled patio adjoins the deck and living area, creating additional outdoor space overlooking the firepit and orchard. The Property At A Glance Spacious open plan living, dining and kitchen area with central fireplace, opening onto two stunning outdoor spaces Modern galley-style kitchen with stone benchtops, induction cooktop, rangehood, pyrolytic self-cleaning oven and dishwasher Media room with projector, with potential to serve as a fourth bedroom Three generous airconditioned bedrooms, including the master suite with walk-in robe and ensuite Modern family bathroom with shower over bath and separate toilet Laundry with excellent storage and external access Airconditioning and ceiling fans throughout North-facing covered hardwood deck, measuring 27m x 4.2m, with stunning views West-facing 9.5m x 6.5m tiled patio overlooking the firepit and plentiful orchard The home is set within a fully fenced house yard, complete with a secure electric front gate at the road. There is an abundance of water across the property, including four dams, a bore with solar-operated submersible pump (not currently connected), three rainwater tanks with a combined capacity of 62,000L, and town water to the residence. Water is also plumbed to the orchard, stables and other areas throughout the property. Additional features include fully covered walkways connecting the carport to the home, wireless NBN and full mobile signal coverage. Infrastructure And Improvements 7m x 7m carport with electric roller door at the home 14m x 7m high-clearance shed with four roller doors and service trench Adjoining 12m x 6m tool shed Stables and pig pens A lush and abundant orchard with avocados, citrus and tropical fruits, along with a well-established beehive Optional machinery includes a Fiat 750 tractor with slasher and rotary hoe, 2000 SE5 backhoe, Hustler 54" zero turn ride-on mower, assorted tools and other plant and equipment. This stunning property is a true gem in the heart of the beautiful Pioneer Valley, offering the opportunity to settle in, relax and enjoy, or get creative and explore the endless possibilities on offer. Gargett is located in the Pioneer Valley, just 15 minutes from the Finch Hatton Mountain Bike Trail and the beautiful Finch Hatton Gorge. The local Gargett Store is only a short drive away, while the nearest shopping centre is 20 minutes to Marian and 50 minutes to Mackay. It is also an easy drive to the Bowen Coal Basin, Airlie Beach and The Whitsundays, with ample opportunities nearby for fishing, crabbing, prawning and boating. Rates: Approx. $1660 per half year Zoning: Rural Price: $1.6M Block Size: 8.88 hectares (21.75 acres) Builder: Brad Kirkpatrick, 2015

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Makinex Renewables - Reshaping Remote Power Solutions

Makinex Renewables - Reshaping Remote Power Solutions

Makinex Renewables is setting an ambitious target, saving 100 million litres of diesel in five years. In an industry long reliant on traditional diesel generators, the Australian-made and owned company is helping reshape how remote and off-grid operations power their sites. Focused on Hybrid Power Systems, Battery Energy Storage Systems and deployable solar arrays, Makinex Renewables is working with customers to lower fuel costs, reduce emissions and improve operational efficiency, while maintaining the dependable power their operations require. “The 100 million litre target gives us a clear and measurable objective to work towards while highlighting the impact renewable energy solutions can have across industries that traditionally rely on diesel power,” the company said. “It’s a goal that keeps us focused on developing practical solutions that deliver real-world results for our customers.” Designed for businesses operating in remote environments, Makinex Renewables’ modular systems can be deployed as standalone units, integrated together, or incorporated into existing site power setups. The company’s solutions are already delivering measurable results in mining. Following a trial installation, a mine site adopted Makinex Renewables’ Hybrid Power System and additional solar arrays, reducing generator runtime from 24 hours a day to approximately six to seven hours. Since the HPS45 was deployed in February, the site has cut generator fuel use by 125 litres a day, delivering annual diesel savings of around $91,000 and projected savings of $640,000 over the site’s seven-year life. Brad Cliff, Director of Generator Services Australia, said the project highlighted the benefits of continuing to challenge traditional ways of thinking and finding better solutions to longstanding industry challenges. To learn more about Makinex Renewables’ solutions, visit the team at the Queensland Mining and Engineering Exhibition in July.

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Bishop Danny Meagher Makes First Visit to St Patrick's College

Bishop Danny Meagher Makes First Visit to St Patrick's College

Most Reverend Daniel Meagher, the 11th Bishop of the Roman Catholic Diocese of Rockhampton, made his first visit to St Patrick's College on Wednesday, beginning the day alongside students and staff at the College's Brekky Van outreach service. The visit provided an opportunity for Bishop Daniel to experience the College's commitment to living its Catholic values through service to the wider community before officiating the blessing and official opening of newly completed building and refurbishment works. During the ceremony, Bishop Daniel addressed those in attendance. “We really are here to pray and bless the students and teachers who will use the buildings,” he said. The redevelopment has delivered contemporary learning spaces designed to support learning, wellbeing and faith formation while reflecting the College's commitment to providing high-quality educational opportunities. Assistant Principal: Mission, Mrs Andrea Crocker, said the occasion was a proud moment for the College community. “We’re finally getting to showcase our wonderful new facilities and the way the hard work of so many different people has come to fruition,” she said. The blessing and opening marked the culmination of years of planning and investment, with the new facilities set to benefit Mercy Campus students for years to come. Photo supplied

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KCs rec

Whitsunday Anglican School Backs Surf Lifesavers With Red & Yellow Day

March 19, 2026

Whitsunday Anglican School’s Junior School was awash with colour earlier this month, as students donned red and yellow in support of surf lifesaving as part of the nationwide Red & Yellow Day initiative.

Held annually on March 4, the event recognises the vital contribution of volunteer surf lifesavers who dedicate their time to keeping Australian beaches safe.

Students from Prep to Year 4 took part in an engaging beach safety session, led by Senior School students Zara, Hayden, Amelia and Nate, alongside staff, volunteers and Nippers from Eimeo Surf Life Saving Club. The presentation reinforced key safety messages and highlighted the importance of awareness in and around the surf.

Funds raised through the initiative will be distributed to local clubs across the Mackay region, including Mackay Surf Life Saving Club, Sarina Beach Surf Life Saving Club and Eimeo Beach Surf Life Saving Club, supporting the ongoing efforts of volunteers on the frontline of beach safety.

Photo source: Whitsunday Anglican School

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This Saturday: Local Stars Dance for a Cause at Dancing with Heart

March 19, 2026

This Saturday, Mackay will light up as local and regional dancers take to the stage for Dancing With Heart 2026, an event that blends entertainment, courage, and community spirit for an important cause. Now in its third year, the annual event has quickly become a standout on the Mackay social calendar, drawing crowds eager to see familiar faces step out of their comfort zones and onto the dance floor.

Guided by celebrated choreographer Dolly Low and supported by the talented performers from Fame Talent School, each routine promises to deliver energy, skill, and heart. From rehearsed routines to last-minute improvisation, the performers are dedicating their time and talent to bring a night of dazzling entertainment, all while raising vital support for the My Hospital Foundation. Guests will have the chance to vote for the People’s Choice Award, putting them at the heart of the action, while one standout dancer will be crowned with the coveted Mirror Ball Trophy.

Proceeds from tickets go directly to enhancing patient care and comfort in our local hospitals, helping families and patients when they need it most.

Attendees will also enjoy a special main-course meal, an indulgent cheese platter, bottled wine on the table, and a drink on arrival, making it a night for all the senses.

One stage. One night. Countless memories and a lifetime of impact. Dancing With Heart 2026 presented by Mackay City Auto Group is at its most vibrant, compassionate, and connected — and it’s not to be missed!

Simon Robinson

Sergeant at Queensland Police Service

Simon Robinson is a familiar face to the community of Mackay, having dedicated 22 years to policing our streets.

Simon spent 17 of those years in Highway Patrol, riding the police motorcycle, leading parades and events and promoting road safety across the region.

Today, his role sees him working closely with local youth through sporting and community programs.

Before joining the police service, Simon spent nine years working at Mackay Base Hospital.

In October 2023, he was diagnosed with an aggressive, life-threatening melanoma under the nail of his right big toe. Thanks to some incredible doctors’ expertise, he recovered, though the treatment required the amputation of his right big toe; “Not great for dancing,” he jokes. He now encourages others to prioritise regular skin checks.

Outside of his police work, family is at the centre of everything. Simon has been married for 32 years to “an amazing woman who supported me throughout my career”, with whom he has raised two beautiful daughters.

Recently Simon has been supporting his wife in running the Driving Miss Daisy Mackay North franchise, helping locals through companionship and transport services.

What have you found the most difficult?

The only moves I have on the dance floor are dad moves! Counting steps is extremely challenging when I have the attention span of a goldfish and two left feet.

What do you love the most about the My Hospital Foundation?

Medical treatment is a reality for everyone at some point. Supporting this foundation and others like it provides vital assistance during those difficult times, for both patients and their families. It is a meaningful way to give back to our community and express our deep gratitude to the Mackay Health Service staff and volunteers, whose dedication we often take for granted.

Tegan McGovern
Fitstop Owner/ Personal Trainer

Mackay local Tegan McGovern is stepping into the spotlight this Saturday for Dancing With Heart, bringing with her a grounded sense of purpose shaped by community, consistency and care.

A Fitstop owner and personal trainer, Tegan takes great pride in her connection to Mackay, having spent her life growing up across the region and the Northern Beaches. It’s a familiarity that has helped shape both her personal and professional identity.

“I grew up in Mackay and the northern beaches my entire life, but really it wasn’t until I started my Fitness career that I found a place I felt I could make an impact,” she said.

Through her work, Tegan has found meaning in helping others, describing the role as more than just physical training.

“Fitstop and Personal training is such a wonderful way to be a part of people’s lives and have a positive impact.”

That same mindset carries into how she hopes to be remembered.

“I would like to be remembered for the good I have tried to put out into the world, even under pressure,” she said.

“Being an example to my family and community is important to who I want people to know me as.”

As she prepares for the stage, Tegan said the experience has already delivered memorable moments.

“Meeting the team behind the dream and the other participants has been such a highlight.”

What have you found the most difficult?

I am terrible at remembering choreo it turns out ...

What do you love the most about My Hospital Foundation?

I think the work that My Hospital Foundation does to support the local community and making sure those who require the health services provided have the best possible experience is so important to the overall outcomes of patient care.

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Pet Of The Week: Oreo

March 27, 2026

Five-month-old Oreo is a playful mixed-breed pup with a bright personality and plenty of love to give, but he is still waiting for a place to call home.

Described as a clever and curious young dog, Oreo is a quick learner who enjoys training, chasing toys and exploring the backyard. Like most puppies, he has plenty of energy and would thrive in a home where he can run, play and continue learning as he grows.

Oreo would particularly benefit from a home with another friendly dog to help keep him company and guide him as he develops his confidence. A securely fenced yard is recommended so he can safely burn off his happy puppy energy.

The young pup comes microchipped and up to date with his vaccinations, including Leptospirosis and heartworm. A desexing voucher is also included as part of his adoption.

Those looking for a loyal companion, playful sidekick and future best friend are encouraged to consider giving Oreo the loving home he has been waiting for.

For more information or to arrange a meet and greet, contact his carer Cheryl on 0408 133 822 from Lucy’s Lucky Tags & Dog Rescue Inc

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Perspective matters in public decisions

March 19, 2026

One of the realities I’ve found in leadership is that every decision carries weight. When decisions affect a whole community, there will always be different views, expectations and outcomes, not just the ones people may assume I represent.

As a councillor, I represent all parts of our community. Some people will agree with decisions, others will not. That is the nature of public responsibility. That is the reality of democracy.

Some people may also assume that because you are elected by the people, you must choose a side. But local government isn’t about sides. It’s about everyone. I was elected by many different people across our community, and that responsibility requires considering the broader picture.

For me, the most important element in decision-making is perspective – accurate perspective.

In today’s environment, opinions move quickly and certain voices can become very loud. Those voices matter, but leadership requires looking beyond the immediate noise to understand the full picture. It means taking a step back to see the bigger picture. It means listening to community members, local businesses, families and organisations who live with the outcomes of decisions every day.

At the same time, decisions must also consider long-term responsibilities, budgets, sustainability of services and the future needs of our region. Sometimes these realities collide, and those are the moments when leadership is tested most.

If you ever find yourself wondering what issues are being discussed, or how decisions are being considered, I encourage you to come along to one of council’s “Let’s Chat” sessions. These conversations are an opportunity to share perspectives, raise concerns and help ensure the voices shaping our community decisions are as broad and informed as possible.

Because good decisions begin with good perspective, and the best perspective often come from the community itself.

Let’s Chat – Council Connect

Residents can catch up with councillors in person at upcoming Let’s Chat - Council Connect sessions held across the region.  The next session will be held at Bob Wood Cultural Hall in Sarina at 5pm on Tuesday, April 7.

Further details can be found on the Connecting Mackay website.

By Cr Namarca Corowa

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Ensuring Every Worker Makes It Home The Vision Behind The Regional Safety Expo Australia

March 19, 2026

Kris Cotter is the epitome of strength.

What was sent to destroy her soon became the driving force behind creating change, not only within herself, but for the many Australians who lace up their steel-cap boots each day and head into the field.

Founder of the Regional Safety Expo Australia and owner of Synergy Safety Solutions Pty Ltd, Kris’s passion for workplace safety was shaped by personal experience.

Nearly 20 years ago, while working in construction as a rigger, scaffold and crane operator, she was seriously injured in a workplace incident at the Gladstone Power Station – a moment that would ultimately change the course of her life.

“An eight-foot scaffold plank dropped six meters above me… it flew past my face, hit my right shoulder and elbow, and crushed my right hand inside my glove while I was holding another plank,” she said.

“It scared the living daylights out of me and was the pivotal moment that pushed my safety career forward.

“I didn’t want something like that to happen to anybody else.”

Determined to ensure others wouldn’t endure the same experience, Kris immersed herself in the study of workplace safety. She completed a bachelor’s degree in health and safety, followed by a diploma and later a master’s degree in advanced safety science – all while working and raising five children as a single mother.

Today, that determination has evolved into a broader mission. Through her consultancy work and the creation of the Regional Safety Expo Australia, Kris hopes to spark stronger, more positive safety conversations across industries and regional communities.

“My passion is positive safety conversations,” she said.

“If people walk away from the expo having learned something from another industry they can implement in their workplace, then that’s exactly what I hope it achieves.”

Kris believes the initiative is especially important for regional Australia, as major industry events are often concentrated in capital cities.

“Everyone always has to go to the big cities for these expos, but the regions are what grow our country,” she said.

Her vision is to bring businesses, organisations and community groups together, encouraging collaboration, knowledge-sharing and a stronger culture of workplace safety.

“If I can help one more business simplify their safety and make it easier for the people on the ground to work safely, then I’m very happy,” she said.

Looking back, Kris says the incident that once threatened to derail her life ultimately became the catalyst for everything that followed.

“I’m actually grateful that I had that incident, because if it hadn’t happened, I wouldn’t be where I am now, and this expo may never have existed.”

The Regional Safety Expo Australia will bring industry leaders and the community together in a first-of-its-kind event for regional Queensland. Held in Rockhampton on 6 August 2026, the expo will focus on strengthening workplace safety across the industries that power the region’s economy.

The expo is currently seeking a 2026 Headline Presenting Partner. For more information or sponsorship opportunities, visit www.regionalsafetyexpoaustralia.com.au

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Redhotblue: Real Conversations  with On Point Eyecare

March 19, 2026

Behind every successful creative agency are businesses willing to take a leap, back a vision, and commit to building something meaningful. Real Conversations puts the spotlight on those businesses sharing, in their own words, how strategic branding and marketing have shaped their growth.

On Point Eyecare is Mackay's newest indepent optometry clinic, founded by Joel Bialy (Optometrist) and Diana Lovadina Long.

From the outset, the vision extended beyond clinical care, placing equal importance on creating a considered, welcoming patient experience.

Branding and marketing were treated as foundational, not an afterthought. Partnering with redhotblue resulted in a distinctive logo, a bespoke campaign and a clear, confident market presence helping this start-up business achieve strong visibility from day one. Here is what Joel & Diana had to say:

1. As a start-up, why was it important to invest in a professional creative agency to develop your logo?

As a new independent optometry clinic in Mackay, we knew our logo and branding would be one of the first things people noticed about On Point Eyecare. We wanted it to feel memorable, professional and true to the kind of experience we’re creating for our patients.

We know the ins and outs of Optometry, but branding and design are a different skill set. Working with Redhotblue helped bring our vision to life, creating something that felt right from the start.

2. How would you describe the marketing campaign redhotblue created for you?

Eye-catching, pun intended.

We wanted a campaign that would introduce On Point Eyecare to the Mackay community, but also share the story behind what we’re building. It really captures the heart of our clinic, personalised genuine care, in a fun, fresh and memorable way.

Honestly, they came up with something even more creative and unique than we expected. We’re really excited to share it with the Mackay community over the coming months.

3.  Many believe DIY options are a cost-effective approach to their marketing - having invested in a professional approach, what are your thoughts around this?

Having tried both, we’ve really seen the value of working with professionals.

DIY can seem cheaper at first, but it often costs more in time, stress and overlooked details. There are so many moving parts in building a strong brand, from the message to the visuals to making everything work well together.

For us, working with a professional team has been well worth it. It’s taken a lot of pressure off and helped us create something much stronger than we could have on our own.

4. How important was it to work with a team that truly understood you?

This has been one of the most valuable parts of our experience.

The team at Redhotblue took the time to get to know us, what we care about and what we wanted On Point Eyecare to stand for. It feels like they are on this journey with us, sharing our excitement as we create something meaningful for the Mackay community,

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Bronze Statues To Commemorate Maltese History In Mackay

March 19, 2026

The Maltese Corner Fundraising Group Inc has been working since June 2021 to bring an important piece of Mackay’s migrant history to life, with plans to install three bronze statues at the corner of Wood and Victoria Streets.

The project honours the legacy of Maltese migrant men who began gathering at the site in the late 1950s, forming a long-standing meeting place built on resilience, mateship and shared ambition.

Many of these men arrived in the region with limited financial means, but strong family values, frugal habits and a willingness to work hard in the cane fields. With little or no collateral to secure loans, they relied on each other to build a future.

As earlier migrants became established, they supported new arrivals by pooling their resources and negotiating with the local bank to help others gain a foothold. Over time, the corner became more than a meeting place. It became a hub of opportunity, where conversations often centred around farming, land ownership and interest rates.

The gatherings continued for more than 50 years and remained a regular social connection as the men grew older, while still reflecting the same spirit of support and community.

Despite having little formal education, many demonstrated remarkable numerical skill, particularly in calculating interest rates, highlighting their adaptability and determination.

To honour their contribution, three life sized bronze statues were commissioned in 2021, created by local sculptor Kay Paton. The sculptures are now complete and ready for installation.

The official unveiling will take place at Maltese Corner at 2pm on Saturday 18 April, followed by refreshments at St Patrick’s Hall.

Contributed with thanks to Carmel Baretta.

1-  The statues will celebrate the gatherings of Maltese immigrants as they built lives in Mackay. Photo sourced: Facebook

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St Anne’s Catholic Primary School, Sarina welcomes New Principal

March 19, 2026

Swapping sub-zero winter temperatures in the New England North-West Region of New South Wales, for the balmy, tropical warmth of North Queensland has been a deeply energising experience, according to new Principal at St Anne’s Catholic Primary School, Sarina.

Formerly Principal of St Joseph’s Catholic Primary School in Warialda, NSW for the past three years, Mr Mathew Mills and his young family relocated to Sarina to take up the new role at the start of the school year.

“Stepping into the role of Principal at St Anne’s has been both an honour and a deeply energising experience,” Mr Mills said.

“From the moment I arrived, I felt warmly welcomed by students, staff, and families and it has been a privilege to begin building relationships with a community so committed to learning and wellbeing.”

“I am excited to listen, learn, and understand the strengths, hopes, and aspirations that shape our school community,” he said.

With a focus on fostering a culture of trust, collaboration and high expectations, Mr Mills said he was committed to continuing to nurture an inclusive, faith-filled environment at St Anne’s where each person is given the opportunity to know God and grow as a learner in a welcoming and safe community.

“I look forward to working alongside our dedicated teaching professionals and caring support staff to strengthen teaching and learning, support student growth, and ensure our school continues to be a place where every child feels known, valued, and supported,” he said.

“It’s a wonderful opportunity, and I am grateful for the chance to lead and serve this community,” Mr Mills said.

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STOP. CHECK. PROTECT

March 19, 2026

As scam activity continues to rise, Australians are increasingly being targeted by criminals using sophisticated tactics, fear and urgency to exploit trust.

Local bank, Auswide Bank, is urging the community and its customers to be wary, particularly as impersonation scams become more prevalent and convincing.

An impersonation scam occurs when a criminal pretends to be from a trusted organisation to trick someone into handing over money or personal information. The scammer may claim to be from a telecommunications provider, a tech company, a government department or a bank.

In many cases, the scammer will claim there is a problem requiring urgent attention such as an unpaid bill, compromised account, suspicious transactions or a security issue that needs to be fixed immediately. Their goal is to create panic and pressure their victim into acting quickly, before they have time to stop and question the situation.

When it comes to banking, impersonation scams have become increasingly common, with fraudsters posing as members of a bank’s fraud or security team. Customers may receive a call warning of suspicious activity on their account and be instructed to transfer funds to a so-called “safe account”, share a one-time SMS security code, or download software to protect their device. In reality, these actions hand control directly to the scammer.

Damian Hearne, General Manager at Auswide Bank, said impersonation scams are one of the fastest-growing threats facing customers.

“Scammers are becoming increasingly sophisticated in the way they mimic legitimate organisations,” Mr Hearne said. “They often create a sense of urgency, telling customers their money is at immediate risk. It’s important to remember that a bank will never ask for passwords, PINs or one-time security codes. If something doesn’t feel right, hang up and call the official number listed on our website, or on the back of your bank card.”

Criminals often intensify the pressure by urging customers not to speak to anyone else or to act immediately. To counter this, Auswide Bank promotes a simple message: Stop, Check, Protect. Stop and take a breath before responding. Check that the caller is genuine by ending the call and contacting the organisation directly using its official number. Protect yourself by never sharing personal or sensitive information, and by contacting your bank straight away if something feels wrong.

Mr Hearne said customers should feel confident seeking support if they are ever unsure about a call, email or message they’ve received from someone claiming to be from Auswide Bank.

“Many scams rely on isolation,” Ms Hearne said. “If there is ever any doubt, we encourage customers to give us a call or visit their local branch. No question is too small, and having a simple conversation can, in some cases, prevent significant financial loss.”

If you ever suspect you might be the victim of a scam, contact your bank immediately and report the scam to Scamwatch via their website, www.scamwatch.gov.au/report-a-scam.  

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Wake House Australia Secures Regional Tourism Infrastructure Funding

March 19, 2026

Wake House Australia has been named the successful applicant for the Mackay Isaac region under the 2026 Regional Tourism Infrastructure Fund.

The funding, delivered through the Queensland Department of Environment, Tourism, Science and Innovation, will see more than $7.6 million invested in regional tourism infrastructure projects across the state.

Mackay Isaac Tourism CEO Jeff Stewart-Harris said the organisation welcomed the news, having supported a number of strong submissions in the first funding round.

“We congratulate Wake House Australia on this outstanding achievement,” Mr Stewart-Harris said.

“While we had several submissions from across our region, it’s fantastic to see regional Queensland benefit from this fund, and even more so to see our own region recognised. The Queensland Government’s four-year commitment to the Regional Tourism Infrastructure Fund provides confidence for our industry. We’re excited to see how this strengthens opportunities for more Mackay Isaac projects in future rounds.”

Wake House Australia Managing Director Amanda Pelagalli said the funding would fast-track planned improvements at the Andergrove Lakes facility.

“This funding allows us to progress upgrades that will significantly elevate the Wake House experience for both locals and international visitors alike,” Mrs Pelagalli said.

“We’re incredibly proud to represent the Mackay Isaac region and grateful for the government’s investment in regional tourism growth as part of the Destination 2045 plan.”

The Regional Tourism Infrastructure Fund supports projects including new attractions, upgrades to visitor facilities, eco-lodges, glamping, agritourism and nature-based experiences. The program aims to attract more visitors to regional areas, encourage longer stays and increase local spending.

Further information about the fund and statewide recipients is available via the Queensland Government website.

CAPTION: Lakeside Cafe at Wake House Australia. Photo supplied

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Celebrating World Plumbing Day With Tropical Coast Plumbing Mackay!

March 19, 2026

Photo credit: Hannah McNamara

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Capricornia Celebrates International Women's Day

March 19, 2026

MP Michelle Landry celebrated International Women’s Day this year by turning the spotlight on all the incredible women of Capricornia.

“I want to recognise the incredible women who make our region what it is.” Michelle said.

“Through all of Capricornia, I see women every day running small businesses, working on the land, caring for their families, leading in our schools and health services, and volunteering in our community groups. You are the backbone of our region.”

Michelle also highlighted the theme of this year’s International Women’s Day, Give to Gain, which encourages participants to forge gender equality through abundant giving.

Built on a mindset of generosity and collaboration, Give To Gain emphasizes the power of reciprocity and support. When people, organizations, and communities give generously, the theory goes, opportunities and support for women increase.

“Giving is not a subtraction,” claim the International Women’s Day organisation.

“It's intentional multiplication. When women thrive, we all rise.”

1,2,3 – MP Michelle Landry celebrates International Women’s Day surrounded by the strong, wonderful women of Capricornia. Photo credit: Facebook.

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FUNDING SECURED TO RESTORE GREENMOUNT AVENUE OF HONOUR 

March 19, 2026

Earlier this year, Michelle Landry MP welcomed the successful grant application for the Walkerston–Pleystowe Returned and Services League Sub-Branch, securing $7,809 to restore and replace deteriorated plaques at the Greenmount Avenue of Honour.

The project will see the replacement of plaques that have been in place since 1948 and have significantly deteriorated over time due to age and exposure to the elements. The restoration will ensure the service and sacrifice of veterans continues to be properly recognised and preserved for future generations.

Ms Landry said the Avenue of Honour holds deep historical and emotional significance for the local community.

“The Greenmount Avenue of Honour is a powerful reminder of the service personal from our region who served our nation,” Ms Landry said.

“These plaques have stood for more than 75 years, and it’s important we preserve them with the dignity and respect our veterans deserve. I’m proud to support this funding, which will help ensure their legacy is not lost to time.”

Ms Landry praised the Walkerston–Pleystowe RSL Sub-Branch for their dedication to honouring veterans and maintaining important local memorials.

“The work done by the RSL Sub-Branch is invaluable. This project is about more than maintenance, it’s about remembrance, respect, and ensuring future generations understand the sacrifices made for our freedoms,” she said.

The funding will allow the Sub-Branch to replace the plaques while maintaining the historical integrity of the Avenue of Honour, ensuring it remains a place of reflection and remembrance for the community.

Ms Landry reaffirmed her ongoing commitment to supporting veterans, their families, and organisations that work to preserve Australia’s military history.

1 – New plaques will soon be in place to better honour local veterans. Photo supplied

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A Chance To Try Tec-NQ’s Unique Boarding Experience.

March 19, 2026

Tec-NQ House in Townsville is celebrated as one of Queensland’s premier boarding facilities, specially designed to support students enrolled in Tec-NQ's co-educational senior school program. This state-of-the-art facility accommodates up to 40 male students, offering a comprehensive boarding experience for students from across regional and remote Queensland.

The design of Tec-NQ House promotes inclusivity and social interaction, creating a nurturing and homely environment. The facility features advanced security systems, double occupancy rooms with semi-private areas, and modern indoor and outdoor communal spaces for students to relax and interact.

Tec-NQ House offers extracurricular activities, such as a half court, pool table, yarning circle, basic gym equipment, gaming console and more. Weekend activities can vary from group sports, to attending the movies or going to the beach.

For families passing through Townsville, personal and individual tours of our boarding house and senior school campus can be arranged by contacting our dedicated team on info@tecnq.com.au or (07) 4779 2199.

Tec-NQ is a Registered Training Organisation (RTO), independent senior secondary school and accredited boarding school with extensive industry networks to deliver trade-based career opportunities for North Queensland students.

Delivering Queensland Certificate of Education (QCE) outcomes, Tec-NQ offers Senior School and Boarding School for Years 10 to 12, providing an alternative to traditional schooling while achieving comparable outcomes in a work-based training setting.

The school’s curriculum is designed to support ‘active’ learning, engaging students directly with professional academic and trade-qualified facilitators. With integrated work placements woven into the school timetable, Tec-NQ presents a compelling option for students seeking a distinctive educational experience that prepares them for both academic and vocational success.

For a unique senior school and boarding solution with an out-of-the-box approach, you can’t look past Tec-NQ.

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2026 Mackay Mayor’s Ball Ups the Ante for Local Charities

March 19, 2026

At an inspiring reception at the Neighbourhood Hub on March 12th, sponsors, organisers, and charity representatives gathered to launch the 2026 Mayor’s Charity Ball.

The glamorous 007 Casino Royale themed event will raise money for the Salvation Army and the Neighbourhood Hub, which will have a profound impact on the less fortunate in our community.

Mayor Greg Williamson said “This ball since its inception has raised $1 million and we're hoping to add significantly to that this year . With fifteen wonderful sponsors on board what we hope to do this year is to just up the ante a little bit!”

All funds raised from this year’s Mayor’s Charity Ball will go directly to The Neighbourhood Hub and The Salvation Army’s Family Violence Service.

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