Thursday, March 2, 2023


Mackay and Whitsunday Life

Beth and Jen Walters

Manager/Director and Owner/Director of Cartridge Universe Whitsunday

When Cartridge Universe Whitsunday owner Jen Walters says her business is family-owned and operated, she means it.

Alongside her daughter, Beth, Jen is the face of the printer and printing supply store in Cannonvale, working in the ever-changing industry for over a decade.

Moving to the region 18 years ago from Goulburn in New South Wales, Jen was later followed by Beth in 2015. Bringing their families to the Whitsundays, they now enjoy the lifestyle and work alongside each other as a mother-daughter team.

With assorted backgrounds in various administrative positions in legal and accounting for Jen and a Fine Arts Diploma and Certificate in Visual Arts from TAFE for Beth, the pair have an array of expertise – including Beth's Bachelor's Degree in Professional Writing and Publishing.

While studying, Beth raised her daughters intending to set a great example for them.

“I believe women can do anything and I have always taught my daughters that,” Beth said.

“I have always encouraged them to follow their interests and have goals.”

For the pair, they have seen their share of challenges as a small business, but Jen said the combined cerebral and physical aspects of working in the ever-changing printing industry made it all worth it – as well as working with her daughter, who has been an enormous help in some trying times.

“I recently “kicked cancer’s butt” when I underwent 28 radiation treatments and two rounds of chemotherapy,” Jen said.

“I was fortunate enough to have my daughter Beth step up and to leave the business confidently in her hands while I have been focused on my health.”

Together, they made the enormous decision to withdraw from a franchise in 2021 and became an independent small business, opening their doors as “Cartridge Universe Whitsunday”.

Describe your personality in three words, Jen

Fearless, Determined and Loving.

Describe your personality in three words, Beth

Peace-loving Libran!

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