Visitors to Comfort Resort Blue Pacific are welcomed to their slice of Blacks Beach paradise with a window into what their stay will entail.
“You drive in and you can see all the way down the drive to the Coral Sea,” said Director Cath uit den Bogaard.
“It puts a lovely calming notion on a person when they arrive.”
The absolute beachfront location and stunning Coral Sea views are just the beginning, with the resort’s attentive and personal service, comfortable accommodation and high standards of housekeeping winning it Choice Hotels Asia-Pac's highly anticipated Comfort 2022 Hotel of the Year Award.
The award celebrates the top-performing hotels across Choice Hotels Asia-Pac's growing network, based on exceeding excellent customer service and amazing guest experiences across each of Choice Hotels Asia-Pac's five brand categories.
“It’s a recognition of the work we put in with the keeping of our standards, housekeeping, likelihood to recommend and the way we run the property,” said Cath.
“It’s an enormous tick for us to show that, over the years, we’ve been doing the right thing.
“Especially over the period of Covid, we were able to maintain and recognise the way the industry had to pivot, so the consumer always knew that our 10/10 ratings were there for a very good reason.”
Winners of the Hotel of the Year award were selected from six Gold Award winning Comfort Hotels for 2022, each of which were awarded for providing excellent customer service and achieving the highest LTR (likelihood to recommend) scores from their guests.
Owner Operators Cath and Nick uit den Bogaard have managed the property since 2000 and through highs and lows, have always upheld their high standards, serving visitors from Mackay and beyond with absolute customer care.
“The Mackay community has been very kind to us over the years,” Cath said.
“It’s been a very rewarding time here and I’d do it again in a heartbeat.”
Choice Hotels Asia-Pac General Manager Trent Fraser and Comfort Resort Blue Pacific Director Cath uit den Bogaard. Photo supplied
Owner Operators Cath and Nick uit den Bogaard. Photo credit: Sam Gillespie
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