Ten local businesses have refined their business skills thanks to a tailored one-on-one mentoring program delivered by Mackay Regional Council.
Pilot program participant Mary-Ann Refalo from family-owned and operated Walkerston-based business Retrospect Life said the program was a good opportunity to learn new things.
“With our current business we specialise in and sell homemade jams, chutneys, relishes and sauces – however, my husband and I are considering agritourism and wanted to better prepare ourselves should we head down that track,” Mrs Refalo said.
“The program is easy-to-follow, and I have walked away with a deeper understanding on a range of topics including knowing your customer and pricing strategies,” she said.
Mayor Greg Williamson said after a successful pilot program, another round had been opened today, offering the opportunity to 10 additional businesses.
“Existing businesses, as well as start-ups with a business idea that supports the Pioneer Valley Mountain Bike Trails, are eligible and encouraged to apply,” Mayor Williamson said.
“Council is investing in the program as part of our ongoing commitment to growing the visitor economy and ensuring the Mackay region continues to grow as a highly-regarded leisure destination.
“We want the Mackay region to be front of mind for travellers seeking nature experiences and we want to offer a high standard of experiences for them to enjoy while visiting.”
Tracey Pelling also took part in the pilot program, seeking guidance for her start-up accommodation business Ride, Rest, Repeat.
“We’re doing some nature-based short stay accommodation, so some campsites and some cabins, in support of the mountain bike tracks that are coming,” she explained.
“The program led us through our business plan, our financial plan, operational plan, and really just kept us focused to get our start up up and running.
Tracey would highly recommend the program to other small businesses.
“The other thing that it allowed us to do was network with other businesses in the area,” she said.
“It’s not just the course that you do, it’s the legacy that comes with it which is great.”
For more information, business owners are asked to visit mackay.qld.gov.au/businessmentoring. Applications for the next program close Friday, March 4 at 5pm.
Mayor Greg Williamson with pilot program participant and local business owner Mary-Ann Refalo from Retrospect Life. Photo Supplied: Mackay Regional Council
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