Mackay regional council area residents are being reminded about the following council facility closures over the Christmas and New Year holiday period.
Call Centre 1300 MACKAY (622 529)
Council’s local call centre will be closed Saturday, December 24, to Monday, January 2 (inclusive) with an after-hours service operating during this time for emergency calls. For non-urgent requests and payments, visit www.mackay.qld.gov.au/request.
Customer Service Centres
Mackay
Closed Saturday, December 24, to Monday, January 2
Reopening 9am, Tuesday, January 3
Mirani
Closed Saturday, December 24, to Sunday, January 8
Reopening 9am, Monday, January 9
Sarina
Closed Saturday, December 24, to Sunday, January 8
Reopening 9am, Monday, January 9
Artspace Mackay
Closed Saturday, December 24, 2022, to Monday, January 2, 2023
Reopening 10am, Tuesday, January 3
Foodspace
Closed from 2pm, Friday, December 23
Reopening 8am, Monday, January 9
Mackay Entertainment and Convention Centre Box Office
Closed from 3pm, Friday, December 23
Reopening 9am, Monday, January 9
Tickets for shows and events can be purchased online via themecc.com.au during this time.
Jubilee Community Centre
Closed from 4.30pm, Friday, December 23
Reopening 8.30am, Tuesday, January 3
Mackay ARC
Closed Sunday, December 25
Bluewater Lagoon
Open every day from 9am to 5.45pm
Closed Sunday, December 25
Memorial Swim Centre
Sunday, December 25 - Closed
Monday, December 26 - Closed
Sunday, January 1 - Closed
Mirani Swim Centre
Sunday, December 25 - Closed
Monday, December 26 - Closed
Sunday, January 1 – Closed
Pioneer Swim Centre
Sunday, December 25 - Closed
Monday, December 26 - Closed
Sunday, January 1 - Closed
Sarina Pool
Sunday, December 25 - Closed
Monday, December 26 - Closed
Sunday, January 1 - Closed
Mackay Regional Council Libraries
Closed 5pm, Friday, December 23
Mackay Regional Botanic Gardens
Administration and Tropical Shade Garden
Closed from 4pm, Friday, December 23
Reopening 9am, Tuesday, January 3
Botanic Gardens Café and Lagoons Gallery
Closed from 3pm, Sunday, December 18
Reopening 9am, Wednesday, January 11
Museums and Historical Centres
Please note all museums and historical centres are currently closed and will reopen in 2023.
Greenmount Homestead
Reopening Monday, March 20, 2023
Museums and Historical Centres
Mackay Museum: Reopening Tuesday, March 21, 2023
Sarina Museum: Reopening Tuesday, March 21, 2023
Pioneer Valley Museum: Reopening Tuesday, March 21, 2023
Ken Burgess Orchid House
Closed 2pm, Sunday, December 18
Reopening 10am, Sunday, January 8
Sarina Sugar Shed
Open seven days a week, 9am to 4pm.
Closed Saturday, December 25, reopening 9am, Wednesday, December 28
Closed Sunday, January 1, reopening 9am, Tuesday, January 3
Sarina Youth Centre
Closed 2pm, Friday, December 23
Reopening 10am, Tuesday, January 3
Sarina Neighbourhood Centre
Closed 2pm, Friday, December 23
Reopening 10am, Tuesday, January 3
Waste facilities
Council’s waste facilities will only close for Christmas Day, except for Paget Waste Management Centre, which will be open for limited hours on Christmas Day from 6.15am to noon.
Waste collection services will continue to run routine pick-ups during the Christmas holiday period. Residents are reminded to leave their wheelie bins out as normal.
Incredable Ltd (Resource Recovery Facility – drop-off) will be closed from Saturday, December 24 until Thursday, January 5, 2023 (inclusive), reopening Friday, January 6, at 9am.
