Decades Of Experience Drive Passion For Travel At Helloworld

Jill Johansen, International and Domestic Travel Consultant at Helloworld Travel Mackay & Mt Pleasant. Photo supplied

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After almost three decades with Helloworld Travel Mackay & Mt Pleasant, International and Domestic Travel Consultant Jill Johansen still finds joy in helping clients bring their travel dreams to life.

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A lifelong fascination with travel first inspired Jill to enter the industry in 1970, where she applied for roles as both a travel consultant and ground hostess.

“I thought if I was unable to travel all the time, I should plan and bring clients’ dreams to life,” she said.

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Jill later joined Harvey World Travel, now Helloworld Travel, after being repeatedly encouraged by a former manager to come on board.

“He kept saying he had a uniform hanging behind the door for me whenever I decided to come and work for them,” she laughed.

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Over the years, Jill has witnessed enormous changes across the travel industry, but says the excitement of travel has never faded.

“There have been so many memorable moments throughout my career,” she said.

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“I never get tired of watching aircraft thundering down runways at airports and people watching. I always imagine where people are travelling to when you see all their happy faces.”

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Jill said trust, loyalty and personalised service continue to set Helloworld Travel Mackay & Mt Pleasant apart.

“We treasure customer and staff loyalty as a priority always,” she said.

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“Repeat business is everything and clients need to know that trust is everything.”

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Having travelled extensively herself, Jill lists Africa, Antarctica, Greece and Malta among her favourite destinations, while seeing polar bears in the wild remains firmly on her bucket list!

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