Dedicated Service Recognised With Women In Building Award

For more than two decades, Crystal Edwards, Senior Estimator at Carpet One Mackay, has been a dedicated force in the construction industry.

Most recently, she received recognition for her exceptional years of service at Carpet One Mackay, winning the honourable Women in Building Award at the Master Builders Housing & Construction Awards.

Specialising in large commercial projects and complex tenders, Crystal has been an essential part of Carpet One, handling estimating, quoting and overseeing projects from start to finish. Her attention to detail and commitment to delivering quality service have made her a key figure in the company’s success.

Owners in partnership, Russell and Meredith Allen, with Richard and Storm Carroll nominated Crystal for the award, expressing their gratitude for her contributions.

“She really deserves some recognition,” said Meredith Allen, Co-owner of Carpet One.

Meredith explained that Crystal’s ability to not only provide accurate quotes but also manage the scheduling and coordination of projects, has really helped Carpet One maintain its high standards and customer satisfaction, all while being an inspiration to other women.

“The construction industry can often feel like a male-dominated industry, so we are hoping that other women will be encouraged by Crystal’s achievement,” shared Meredith.

Crystal's extensive product knowledge is another standout quality as she prioritises understanding the specific needs of her clients, ensuring that she finds the best products to suit their requirements, while also providing competitive pricing without sacrificing on quality.

“We strive to give each customer a positive flooring experience from product selection through to installation… and Crystal really pays attention to the individual needs of the client to provide a smooth, straightforward process which leaves them with a pleasant experience rather than a stressful one,” said Meredith.

Carpet One is a family-owned and locally operated business that prides itself on delivering quality products and excellent workmanship. Covering all types of floor coverings and window finishings, the company serves both residential and commercial clients. They even have their own employed team of installers, so that they can ensure the quality and installation processes are always controlled.

Offering their service beyond Mackay, they cater to areas such as Moranbah, Glenden, Collinsville, Airlie Beach and all throughout the Pioneer Valley, promising a personalised experience for every customer.

As a local business, building personal relationships with their clients is Carpet One’s number one priority, and Crystal’s award was a true testament to that.

www.carpetone.com.au

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