When James came into the Cold Rock Ice Creamery in Airlie Beach, he decided he wanted to make his own milkshake.
Living with a disability, he didn’t fully understand that when you go out for a milkshake, it is normally made for you.
His carer was about to take him back home so he could make one there – but then something magical happened.
One of the team at Cold Rock, Shane Greenfield, heard the conversation and decided he would see if he could help.
Chatting with his teammate, Tammy Smith, the pair decided that they would help James make his own milkshake.
Bringing the blender and ingredients out to a lower table that was accessible to his wheelchair, James was able to help put the ice-cream, milk and flavouring in and then press the button.
“We didn’t even think twice about it,” said Tammy.
“He wanted to make a milkshake and so we thought about how we could make it happen.
“What I love about my job is putting smiles on people’s faces – everybody deserves that – and to walk out happier than they walked in.”
James was thrilled with his chocolate milkshake and the experience made his day.
“You could see a big grin on his face,” said Tammy.
“It was such a simple thing to do, and it didn’t cost a thing but it made someone’s day – you can’t get much better than that!”
James making a milkshake at the Cold Rock Ice Creamery in Airlie Beach
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