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On Tuesday evening around 15 people attended a lively and informative ‘Insurance Explained’ event at The Reef Gateway Hotel in Cannonvale.
Attendees had the chance to listen to and interact with three industry experts from a range of fields - the Australian Financial Complaints Authority, Insurance Council Australia, and the Office of Queensland Small Business Commissioner.
Senior Ombudsman, Chris Liamos from the Australian Financial Complaints Authority gave people an understanding of what the Australian Financial Complaints Authority do, what type of complaints they deal with and how they go about resolving them.
General Manager, Regulatory and Consumer Policy of Insurance Council Australia, Alexandra Hordern, said “Insurance is often a critical precondition to doing business.”
“It is important that all business owners understand the risks facing their business and how to mitigate those to the best of their ability.
“It is also important to have good relationships with insurance brokers and insurers, so that business owners are able to clearly articulate their needs and risk management practices.”
Peter Maddock, Director Assistance for Office of Queensland Small Business Commissioner said that many small businesses rely on insurance claims to be finalised.
“We’re about helping small businesses gain access after disasters,” Peter added.
Peter also offered practical tips to people in attendance about this, he said he understands how to help others from his prior experience.
Guest speakers Chris Liamos, Alexandra Hordern and Peter Maddock. Photo credit Daniel Heggie
