Thursday, August 24, 2023


Mackay and Whitsunday Life

Jess Hope

Owner of Protect and Sanitise

Bringing a shine to any grime, Jess discovered an unexpected passion for cleaning when she and her husband, Mike, bought Protect and Sanitise nine years ago.

From carpet and upholstery to tile, grout and air conditioner cleaning, their business offers a multitude of services to households and businesses in Airlie Beach, Proserpine Bowen and Hamilton Island.

Jess has a Diploma in Tourism and Business and spent many years working in the sector, but a growing demand within their own business saw her slowly transition over.

Two years ago, she committed full-time and loves being the friendly person who answers the phones and responds to the emails at Protect and Sanitise.

Three days a week, she also takes a van out herself to help the team cleaning carpets and couches.

Always a hands-on business owner, Jess gets immense satisfaction out of her work and loves the rewarding results of cleaning, aiming always to exceed customer expectations.

With an Australian mother and a New Zealander father, Jess spent her childhood living across both countries.

She was born in New Zealand and went to primary school in Charters Towers before moving back to New Zealand for high school, where she met Mike at 17.

The couple decided to move to Australia and travelled Queensland for several years, fruit picking.

When they stopped in Airlie Beach 17 years ago, they both loved the area so much that they decided to stay.

They now gave two sons, aged 11 and nine, and the family spend the weekends watching the boys play cricket.

Jess is the Treasurer of the Proserpine Junior Cricket Association and Mike is the Vice-President.  

In her downtime, Jess enjoys camping, gardening, reading and taking her dog Milo to Conway Beach.

Describe your personality in three words

Positive, hard-working and caring

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