Mackay Regional Council Holiday Hours

Your Guide To Council Services This Christmas

Customer Service Centres

Mackay
Closed noon, Wednesday, December 24
Reopening 9am, Monday, January 5

Mirani
Closed noon, Wednesday, December 24
Reopening 9am, Thursday, January 8

Sarina
Closed noon, Wednesday, December 24
Reopening 9am, Thursday, January 8

Animal Management Centre
Closed Christmas Day and Boxing Day (on call for emergencies)
Monday, December 29 to Wednesday, December 31 - open by appointment only between 10am to 12pm
Closed New Year's Day (on call for emergencies)
Friday, January 2, 2026 - open by appointment only between 10am to 12pm

Artspace Mackay
Closed 3pm, Sunday, December 14, 2025
Reopening 10am, Tuesday, January 20, 2026

Mackay ARC
Closed Thursday, December 25 (Christmas Day)
Open Friday, December 26 (Boxing Day) 8am-6pm
Open Thursday, January 1 (New Years Day) 8am-6pm

Bluewater Lagoon
Closed Thursday, December 25 (Christmas Day)
Open every other day from 9am to 6pm

Memorial Swim Centre
Closed noon, Wednesday, December 24
Closed December 25 (Christmas Day)
Closed Friday, December 26 (Boxing Day)
Open from noon, Friday, December 27
Closing noon, Wednesday, December 31
Closed Thursday, January 1 (New Year's Day)
Open from noon, Friday, January 2

Pioneer Swim Centre
Thursday, December 25 - Closed (Christmas Day)
Friday, December 26 - Closed (Boxing Day)
Thursday, January 1 - Closed (New Year's Day)

Mirani Swim Centre
Closed noon, Wednesday, December 24
Closed Thursday, December 25 - Closed (Christmas Day)
Closed Friday, December 26 - Closed (Boxing Day)
Open Saturday, December 27, noon to 5pm
Closed Thursday, January 1 - Closed (New Year's Day)

Sarina Pool
Closed Wednesday, December 24 (Christmas Eve)
Closed Thursday, December 25 (Christmas Day)
Closed Friday, December 26 (Boxing Day)
Closed noon, Wednesday, December 31 (New Year's Eve)
Closed Thursday, January 1 (New Year's Day)

Foodspace
Closed 2pm, Friday, December 19
Reopening 8am, Monday, January 5, 2026

Jubilee Community Centre
Closed noon, Wednesday, December 24
Reopening 8.30am, Monday, January 5, 2026

Mackay Entertainment and Convention Centre Box Office
Closed 4.30pm, Monday, December 22, 2025
Reopening 9am, Monday, January 5, 2026
Tickets for shows and events can be purchased online via themecc.com.au during this time.

Mackay Natural Environment Centre (Nursery)
Online nursery orders have closed. Online orders will be available from January 1.
The last day for plant collection will be Wednesday, December 17
Collections will resume from Wednesday, January 28.

Botanic Gardens Visitor Information
Closed Monday, December 22, 2025
Reopening 9am, Monday, January 12, 2026

The Botanic Gardens Café and Lagoons Gallery
Closed Monday, December 22, 2025
Reopening 9am, Wednesday, January 14, 2026

Mackay Regional Council Libraries
Closed noon, Wednesday, December 24, 2025
Reopening Monday, January 5, 2026

Pioneer Valley Museum
Closed Wednesday, December 24, 2025
Reopening 1pm, Monday, January 5, 2026

Sarina Sugar Shed
Closed 2pm, Wednesday, December 24 (Christmas Eve)
Closed Thursday, December 25 (Christmas Day)
Closed Friday, December 26 (Boxing Day)

Sarina Youth Centre
Closed Thursday, December 25 (Christmas Day) until Friday, January 2, 2026 inclusive
Reopening Monday, January 5, 2026

Council's Contact Centre will close noon, Wednesday, December 24 and reopen 8.30am, Monday, January 5, 2026. Customers can still contact council during the closure period for any urgent or emergency issues by calling 1300 MACKAY (622 529). For non-urgent matters, requests can be submitted online at www.mackay.qld.gov.au/request or via the Snap Send Solve app.

Photo source: Mackay Regional Council

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