Locals in Jubilee Pocket may have noticed some welcome changes at their neighbourhood store, with new owners Nathan Parker and Tayla Clout taking the reins in September last year and steadily breathing new life into the business.
Alongside Tayla, Nathan has been working hard to restore the shop to its full potential, making it a place the community can rely on and be proud of.
“We are rebuilding the business, trying to bring it back up to a standard that the community wants and needs over here,” said Nathan.
Having lived in Airlie Beach before moving to Jubilee Pocket a year ago, Nathan says the tight-knit nature of the neighbourhood is something special.
“It's just down the road, but it's a different community over here, and we really love it. This side of town has a really small close-knit community,” added Nathan.
Since taking over, Nathan has focused on expanding the store’s range with a strong emphasis on supporting other local businesses.
“We’ve added a lot of new ranges since we’ve taken over, we have MBW Meats, Fishi Seafood, Taste of Africa biltong,” he said.
“We are trying to source a few local products, wherever we can.
“We also like to try and give back to the community whether it be, supporting a local business by buying their products or donating to the local footy club.”
Nathan said he has also focused on increasing the options at the deli at Friendly Grocer.
“We are revamping the deli at the moment to give a bit more of an offering, so lots of different hot food options, hot chooks, pies, sausage rolls, and cold rolls too,” Nathan said.
While the store carries all the essentials from fruit, veg, meat and eggs to snacks, pantry staples and scooped ice cream, it’s the personalised service that makes the difference.
If Friendly Grocer doesn’t have the product you need Nathan said they are happy to get that product in.
“For example, there was a customer the other week that wanted a particular brand of coconut cream, so we'll get that in for them. Somebody else that wanted a particular flavour of Lolly, so we got that in, and it turns out it's quite popular with other people as well,” he exclaimed.
Nathan hopes to remind locals that the store is under new management and continues to improve.
It changed hands about seven months ago, and the team at Friendly Grocer are doing their best to keep making it better, and are committed to making the store work for the community.
Nathan and Tayla, who recently welcomed their first child, are excited for what’s ahead and grateful for the warm support from the Jubilee Pocket community.
Nathan, baby Theodore and Tayla welcome you all to Friendly Grocer
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