Local tourism operator Ocean Rafting has once again been recognised as one of the top 10 per cent of tours and attractions worldwide, as well as breaking into the top one per cent.
The local company was awarded as one of Tripadvisor’s '2022 Travelers' Choice' winners, recognising them for receiving consistent five-star reviews, as well as “maintaining a high-level of customer experience.”
Not content with making it just into the top 10 per cent, Ocean Rafting were awarded with as one of the “Best of the Best” tourism operators in the Tripadvisor award – counting them as one of the top one per cent of tours on the planet.
Ocean Rafting owner Jan Claxton said it was a testament to their mantra that “you’re only as good as your last day out there on tour”.
“I always say to my tour guides to treat every day as if it’s the only day someone experiences the Whitsundays,” she said.
“I always tell the team: this is your award, we’re the ones in the background making the tours go ahead, but at the end of the day the people who are most impressive are the guides giving people such a great experience.”
In a tough few years for the tourism industry, Ms Claxton said it the most wonderful part of it is the fact the awards are voted on by people that came on tour with them.
“As soon as the school holidays are over, we’ll head to Northerlies for a few drinks,” she said.
“I think the thing is, we’ve been around for 25 years this year, and we’re making sure we’re always improving and never be complacent.
“I have to say thank you to my team and to all of you guests who made it possible.”
25-year veteran of Whitsunday tourism, Ocean Rafting have cracked the top one per cent of tours in the world on Tripadvisor
