Peaceful, Personal and Proud Peninsula Airlie Beach

Peninsula Airlie Beach is a private boutique accommodation complex nestled by the marina and it has been nominated for the prestigious Best of Queensland award, a recognition that comes as no surprise to the growing number of loyal guests who return year after year for its warm hospitality and peaceful charm.

Managed by a passionate husband-and-wife duo Francine and Paul Tuddenham who took over the business four years ago, the property has become known for its personal touches and consistently high-quality service. With no previous experience in management rights, the couple made a bold decision to move from the Gold Coast to take on a new lifestyle in North Queensland and they haven’t looked back.

“We’d never done anything like this before,” Francine said. “But we absolutely love it. It’s hard work, we’re on seven days a week but we thrive on it and you meet the most beautiful people.”

From the moment guests arrive, it’s clear Peninsula Airlie Beach is no ordinary holiday accommodation, but Francine and Paul say what they do is the basics.

“All we try to do is treat people how we want to be treated,” they said.

“From the get-go, customer service is important.

“We walk the guests over to the room, we check them in, we show them where they park the car, and show them how to work the television.”

Located within a secure, gated complex, the property caters to those seeking a peaceful and relaxing getaway. After initially experiencing some bookings for rowdy parties and bucks’ nights, the current managers have made it clear that kind of stay is no longer welcome. Now guests can enjoy a relaxing stay and enjoy sitting out on a balcony watching the marina or the ocean in peace. Located beside Coral Sea Marina and a short 1.5 kilometre walk from town ensures an even more peaceful stay, away from the hustle and bustle of Airlie Beach.

The couple also pride themselves on thoughtful details that elevate the guests experience. Each apartment ranges from two to four bedrooms and is fully self-contained with a full kitchen, laundry, and ensuite bathrooms. But it’s the extra touches that guests remember, quality dishwashing liquid and powder instead of budget sachets, Toblerone chocolates waiting in the fridge, and even a “kids’ corner” in the reception with small gifts and treats to help little ones feel welcome from the moment they check in.

“If you start off a holiday with happy kids, you're going to have a great holiday,” laughed Francine.

Most visitors come from Melbourne, Sydney, or Brisbane many escaping the southern chill and there’s been an uptick in international guests as well. A growing number of return visitors already booked in for next year before even finishing their current holiday.

Since taking over, the couple have also built strong partnerships with local tour operators and offer booking services for guests. Providing all visitors with a wonderful Whitsundays experience.

That dedication has already earned the property several industry accolades, including an Australian Resident Accommodation Managers Association (ARAMA) Award less than a year after they took over. Now, with a Best of Queensland nomination in hand, they’re proud to see their hard work and heart-felt service recognised.

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Francine and Paul Tuddenham are proud to be nominated for The Best of QLD. Photo credit: Daniel Heggie

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