At the Conference, learn how to grow your business through powerful storytelling, exceptional customer service, and effective local marketing.
Rachael Smith, Editor in Chief of Mackay and Whitsunday Life, will share how personal storytelling and authentic branding build trust and deepen community connections in regional areas.
Rick Brown brings decades of experience in building a $20 million business and delivering outstanding customer service, will reveal twelve key rules that create loyalty, enhance reputation, and set businesses apart.
Marketing experts Melanie Laas (EMME Influence), Courtney Casey (Southern Cross Austereo), and Trish Jandt (Mackay and Whitsunday Life) will guide attendees on using social media, print, radio, and digital channels. Their panel offers strategies for selecting the right media mix to expand reach, strengthen ties, and boost growth.
Together, these sessions provide practical tools to help local businesses connect with their audience, deliver standout service, and market with confidence and impact.
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