If you are a regular at our Council libraries in Proserpine, Bowen, or Collinsville then you will recognise the smiling face of Whitsunday Regional Libraries Team Leader Robyn Batman.
Robyn started with Council in 2005 as a Customer Service Officer when it was Whitsunday Shire Council before being promoted to the role of Team Leader- Proserpine Library in 2009. She held that role until 2014 before leaving to work at a local solicitor as a legal secretary.
Her passion for the library role became too great and Robyn rejoined Council in 2017 as Team leader – Proserpine Library, just one week before Cyclone Debbie and the rest is history!
Robyn says her previous background in administration and supervisory roles in large corporate organisations gave her the skillset to lead effective teams and deliver high quality customer service to the community. She also boasts a Diploma of Library and Information Services that qualifies her as a library technician.
“My main responsibilities involve providing co-ordination and management of the Bowen, Collinsville and Proserpine Libraries to achieve the libraries' goals and objectives with a focus on creating a positive, productive and fun culture within my teams,” she said.
“I supervise 11 library staff and pride myself on leading by example and mentoring my staff who are all passionate about the role they play for our community.
“Libraries are my passion, and I am a huge believer in giving 110 per cent in everything I do. I love connecting with the community and working with my teams to provide a valuable and much needed service to the region,” she said.
Under Robyn’s leadership the libraries have recently introduced a mobile library App which acts as a one stop shop for all of Council library services.
Other initiatives that Robyn has collaborated with other departments in Council and local businesses to roll out include:
· Repurposing of a Whitsunday Regional Council trailer into a Pop-Up Library including the interior redesign and exterior branding
· Design and implementation of the Whitsunday Regional Libraries logo and branding
· Rebranding of all WRC external library facilities across the region
· Refurbishment of the Bowen Library with all new shelving in line with SLQ Standards and Guidelines.
In her spare time Robyn loves reading, crocheting, and spending time outdoors with her family. She has also run marathons in Sydney and London.
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