There In An Emergency

When the worst happens, you can only hope that Good Samaritans will run to your aid and make a traumatic experience better in some small way.

This was the case for Gail Swanerton when tragedy struck her family at the Aquatic Recreation Complex (ARC) earlier this month.

Enjoying a visit to the swimming-pool with her partner’s uncle and his wife, who both suffer from disabilities, an incident occurred where the uncle unfortunately passed away.

While medical teams arrived and handled the situation, Gail remembers two kind police constables who spent over four-hours by their side.

“The police often get a bad rap,” said Gail.

“But these two constables stayed with us and were so lovely.

“It was a dreadful thing for all the staff to go through too, but they were all so caring and respectful.”

Comforting the gentleman’s wife and bringing free bottles of water to the family, were just some of the acts of kindness from staff during the incident.

From the Police to the Paramedics, ARC staff and Southern Cross Carers staff – everyone jumped in to help and make a terrible situation better in some small way.

Gail would like to publicly thank everyone who assisted that day and let them know that every word, thought and deed meant so much to her family, bringing a ray of light to what was such a sad day.

‍