Community News

Council Embraces Innovation To Manage Rising Costs

Council Embraces Innovation To Manage Rising Costs

Three artificial intelligence (AI) initiatives are part of council's new budget to be adopted next week. These initiatives are the latest proactive steps from council to help mitigate significant financial pressures while continuing to deliver reliable, high-quality services to the community. Mayor Greg Williamson said the 2026/27 Budget reflected both the challenges facing local government and council’s commitment to modern, efficient service delivery. “Like many councils across the country, we are facing rising costs and reduced external funding,” he said. “Our focus is on finding smarter, more sustainable ways to deliver services without compromising quality for our community.” Council has seen a startling increase in a costs over recent years, including: An additional $665,000 increase in waste service costs due to reduced Queensland Government Waste Levy Subsidy and higher levy fees. A $1.1 million increase in waste expenses in the previous budget. A $5.92 million rise in depreciation costs this year alone. A $6 million shortfall from decreased Federal Assistance Grants in this budget contributing to a total reduction of more than $27 million in Financial Assistance Grants funding since 2016. An estimated $3 million annual increase in fuel costs. These pressures highlight the ongoing challenge of balancing affordability for residents with the real cost of delivering essential services. To help offset these impacts, council is investing in practical, targeted AI solutions that improve efficiency and reduce operating costs. A key initiative is the introduction of a new after-hours digital assistant, LUNA, which will operate from 4.30pm to 8.30am daily and all weekend from July 1. Replacing a previous afterhours model which used an outsourced, third-party call centre, LUNA will provide consistent, auditable responses using council-approved information. It will improve how afterhours calls are triaged, especially urgent and emergency enquiries, and will allow routine requests to be handled without delays or manual intervention. The transition follows changes in the external provider market and is expected to deliver about $80,000 in annual savings, while maintaining service quality and improving response consistency. Mayor Williamson said this initiative demonstrated council’s commitment to innovation while managing costs. “We’re using proven technology to deliver services more efficiently while maintaining the high standard our community expects,” Mayor Williamson said. Council is also expanding AI use in key service areas to address increasing demand and resource constraints. In Development Planning, automation of high-volume, low-complexity administrative tasks will reduce processing backlogs and allow skilled staff to focus on more complex work. A similar outcome will be achieved by using Agentic AI to enhance internal corporate services, allowing council’s staff to tackle more complex issues. This will help council maintain service levels despite workforce and cost pressures. Mayor Williamson said council was adopting a scalable approach to AI, building on existing systems to deliver improvements across multiple service areas rather than one-off solutions. “This approach ensures responsible and sustainable adoption of new technologies,” he said. “By reducing repetitive manual work and improving consistency, we can better manage costs while maintaining strong governance and oversight.” While efficiencies from these initiatives will be realised progressively, council’s immediate focus is on improving reliability, reducing inefficiencies and supporting a sustainable workforce model. These actions form part of council’s broader commitment to ensuring services remain efficient, accountable and future-ready, even as financial pressures continue to grow. Mayor Williamson said innovation would be key to navigating future challenges. “Innovation is essential to navigating the challenges ahead. By investing in smarter ways of working now, we are helping protect the services our community relies on into the future while putting downward pressure on rate rises.” Photo source: Mackay Regional Council

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113 Owens Creek Loop Road, Gargett - Gorgeous Modern Home, Sheds And Stables On 21 Acres

113 Owens Creek Loop Road, Gargett - Gorgeous Modern Home, Sheds And Stables On 21 Acres

Set on the elevated hillside of this 21-acre property, the beautifully crafted, fully airconditioned residence enjoys a breathtaking north-facing 27m x 4.2m covered deck, offering ample room for entertaining or peaceful contemplation while taking in the stunning ever-changing vista. A large covered tiled patio adjoins the deck and living area, creating additional outdoor space overlooking the firepit and orchard. The Property At A Glance Spacious open plan living, dining and kitchen area with central fireplace, opening onto two stunning outdoor spaces Modern galley-style kitchen with stone benchtops, induction cooktop, rangehood, pyrolytic self-cleaning oven and dishwasher Media room with projector, with potential to serve as a fourth bedroom Three generous airconditioned bedrooms, including the master suite with walk-in robe and ensuite Modern family bathroom with shower over bath and separate toilet Laundry with excellent storage and external access Airconditioning and ceiling fans throughout North-facing covered hardwood deck, measuring 27m x 4.2m, with stunning views West-facing 9.5m x 6.5m tiled patio overlooking the firepit and plentiful orchard The home is set within a fully fenced house yard, complete with a secure electric front gate at the road. There is an abundance of water across the property, including four dams, a bore with solar-operated submersible pump (not currently connected), three rainwater tanks with a combined capacity of 62,000L, and town water to the residence. Water is also plumbed to the orchard, stables and other areas throughout the property. Additional features include fully covered walkways connecting the carport to the home, wireless NBN and full mobile signal coverage. Infrastructure And Improvements 7m x 7m carport with electric roller door at the home 14m x 7m high-clearance shed with four roller doors and service trench Adjoining 12m x 6m tool shed Stables and pig pens A lush and abundant orchard with avocados, citrus and tropical fruits, along with a well-established beehive Optional machinery includes a Fiat 750 tractor with slasher and rotary hoe, 2000 SE5 backhoe, Hustler 54" zero turn ride-on mower, assorted tools and other plant and equipment. This stunning property is a true gem in the heart of the beautiful Pioneer Valley, offering the opportunity to settle in, relax and enjoy, or get creative and explore the endless possibilities on offer. Gargett is located in the Pioneer Valley, just 15 minutes from the Finch Hatton Mountain Bike Trail and the beautiful Finch Hatton Gorge. The local Gargett Store is only a short drive away, while the nearest shopping centre is 20 minutes to Marian and 50 minutes to Mackay. It is also an easy drive to the Bowen Coal Basin, Airlie Beach and The Whitsundays, with ample opportunities nearby for fishing, crabbing, prawning and boating. Rates: Approx. $1660 per half year Zoning: Rural Price: $1.6M Block Size: 8.88 hectares (21.75 acres) Builder: Brad Kirkpatrick, 2015

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Makinex Renewables - Reshaping Remote Power Solutions

Makinex Renewables - Reshaping Remote Power Solutions

Makinex Renewables is setting an ambitious target, saving 100 million litres of diesel in five years. In an industry long reliant on traditional diesel generators, the Australian-made and owned company is helping reshape how remote and off-grid operations power their sites. Focused on Hybrid Power Systems, Battery Energy Storage Systems and deployable solar arrays, Makinex Renewables is working with customers to lower fuel costs, reduce emissions and improve operational efficiency, while maintaining the dependable power their operations require. “The 100 million litre target gives us a clear and measurable objective to work towards while highlighting the impact renewable energy solutions can have across industries that traditionally rely on diesel power,” the company said. “It’s a goal that keeps us focused on developing practical solutions that deliver real-world results for our customers.” Designed for businesses operating in remote environments, Makinex Renewables’ modular systems can be deployed as standalone units, integrated together, or incorporated into existing site power setups. The company’s solutions are already delivering measurable results in mining. Following a trial installation, a mine site adopted Makinex Renewables’ Hybrid Power System and additional solar arrays, reducing generator runtime from 24 hours a day to approximately six to seven hours. Since the HPS45 was deployed in February, the site has cut generator fuel use by 125 litres a day, delivering annual diesel savings of around $91,000 and projected savings of $640,000 over the site’s seven-year life. Brad Cliff, Director of Generator Services Australia, said the project highlighted the benefits of continuing to challenge traditional ways of thinking and finding better solutions to longstanding industry challenges. To learn more about Makinex Renewables’ solutions, visit the team at the Queensland Mining and Engineering Exhibition in July.

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Bishop Danny Meagher Makes First Visit to St Patrick's College

Bishop Danny Meagher Makes First Visit to St Patrick's College

Most Reverend Daniel Meagher, the 11th Bishop of the Roman Catholic Diocese of Rockhampton, made his first visit to St Patrick's College on Wednesday, beginning the day alongside students and staff at the College's Brekky Van outreach service. The visit provided an opportunity for Bishop Daniel to experience the College's commitment to living its Catholic values through service to the wider community before officiating the blessing and official opening of newly completed building and refurbishment works. During the ceremony, Bishop Daniel addressed those in attendance. “We really are here to pray and bless the students and teachers who will use the buildings,” he said. The redevelopment has delivered contemporary learning spaces designed to support learning, wellbeing and faith formation while reflecting the College's commitment to providing high-quality educational opportunities. Assistant Principal: Mission, Mrs Andrea Crocker, said the occasion was a proud moment for the College community. “We’re finally getting to showcase our wonderful new facilities and the way the hard work of so many different people has come to fruition,” she said. The blessing and opening marked the culmination of years of planning and investment, with the new facilities set to benefit Mercy Campus students for years to come. Photo supplied

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Key Solutions Group

Spotlight On Homegrown Innovation For Queensland Manufacturing Month

September 4, 2025

Local manufacturing excellence is on show in September with a statewide program showcasing the innovation, skills, and talent shaping the industry.

The Crisafulli Government is shining a spotlight on the sector during Queensland Manufacturing Month to promote our State’s home-grown innovations and the advanced technologies being implemented across the sector.

This includes expanding the regional footprint of Queensland’s Manufacturing Hubs into Toowoomba and the Sunshine Coast and unlocking the next wave of high-value manufacturing jobs with $79.1 million through the Transforming Queensland Manufacturing grants program.

After ten years of decline under the former Labor Government, Queenslanders have now seen ten months of delivery for the manufacturing sector, with a Government that is serious about growing the industries that underpin the State’s economy.

Minister for Manufacturing Dale Last said Queensland Manufacturing Month was the perfect time to highlight innovation across the sector and promote jobs to the next generation of Queenslanders.

“Forget the stereotypes because modern manufacturing in Queensland is less grease and grime and more tools and tech,” Minister Last said.

“As part of Queensland Manufacturing Month, businesses across the state will open their doors to students from more than 35 schools to inspire young Queenslanders to explore careers in manufacturing.

“Those students and their teachers will go behind-the-scenes to see advanced processes, robotics, and cutting-edge technology. Manufacturers will also welcome industry into their workshops to share knowledge and drive innovation across the sector.

“Manufacturing is a key economic driver for Queensland, and the Crisafulli Government is delivering practical measures to unlock the full potential of Queensland’s manufacturing sector, to create more jobs and deliver a better lifestyle through a stronger economy."

The 2025 Queensland Manufacturing Month program stretches across the state and includes regional networking events to connect local manufacturers, an online Integrated Manufacturing Systems Masterclass, as well as Women in Manufacturing breakfasts in Moreton Bay, Cairns, Gladstone, Rockhampton and Mackay.

For more information about Queensland Manufacturing Month events, please visit www.nrmmrrd.qld.gov.au/events

Women in Manufacturing Breakfast Coming to Mackay

Women are driving change across the manufacturing sector, and a special Mackay event will put their achievements and future opportunities in the spotlight.

The Women in Manufacturing Breakfast will be held on Thursday, 18 September 2025, from 7.00am to 9.30am at Harrup Park, bringing together industry leaders, students, and community members for a morning of discussion and connection.

Guests can look forward to a dynamic panel discussion, with leaders and change champions sharing first-hand experiences of innovation and the vital role women play in shaping the industry’s future. An interactive Q&A session will give attendees the chance to explore challenges and opportunities more deeply, while networking opportunities will connect participants with peers, mentors, and aspiring professionals.

Organisers say the event is about more than conversation – it’s about building pathways for women to actively shape manufacturing’s next chapter.

The breakfast will showcase how diversity strengthens innovation and why the inclusion of women is essential for the continued growth of Queensland’s manufacturing sector.

What: Women in Manufacturing – Mackay Breakfast
When: Thursday, 18 September 2025, 7:00am – 9:30am
Where: Harrup Park, 89 Juliet Street, South Mackay QLD 4740
Cost: Free

Women in Manufacturing Breakfast Coming to Mackay

Women are driving change across the manufacturing sector, and a special Mackay event will put their achievements and future opportunities in the spotlight.

The Women in Manufacturing Breakfast will be held on Thursday, 18 September 2025, from 7.00am to 9.30am at Harrup Park, bringing together industry leaders, students, and community members for a morning of discussion and connection.

Guests can look forward to a dynamic panel discussion, with leaders and change champions sharing first-hand experiences of innovation and the vital role women play in shaping the industry’s future. An interactive Q&A session will give attendees the chance to explore challenges and opportunities more deeply, while networking opportunities will connect participants with peers, mentors, and aspiring professionals.

Organisers say the event is about more than conversation – it’s about building pathways for women to actively shape manufacturing’s next chapter.

The breakfast will showcase how diversity strengthens innovation and why the inclusion of women is essential for the continued growth of Queensland’s manufacturing sector.

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Culture, Community And Innovation Recognised At RIN Awards

September 4, 2025

In a region defined by grit, ingenuity and a relentless drive to evolve, the Resource Industry Network (RIN) has once again shone a spotlight on the Mackay-Isaac-Whitsunday METS and resources sector, one of the most sophisticated and influential hubs in the nation.

The 2025 RIN Awards Gala Dinner, held on Friday 22 August at the Mackay Entertainment and Convention Centre (MECC), brought together industry leaders, innovators, and changemakers for a night that celebrated resilience, creativity, and connection. MCed by comedian and television personality Ed Kavalee, and energised by live music from the Luke Miller Band, the black-tie evening was much more than an awards night — it was a true celebration of the people and businesses driving the region forward.

RIN General Manager Dean Kirkwood praised the calibre of this year’s finalists, highlighting the challenges the sector has faced.

“Global uncertainty, economic pressures and shifting markets have tested even the most established operators. But in true Greater Mackay Region fashion, our METS and mining sectors haven’t backed down. Instead, they have adapted, grown, and doubled down on innovation and community impact.

“The finalists selected are proof that our region doesn’t just survive challenges, it transforms them into momentum.”

RIN Chair, Tim Magoffin, reflected on the resilience and innovation of the sector.

“Every year, the awards showcase the incredible talent and commitment within our region. Of course, this year has brought challenges, from cost-of-living pressures to global tariffs, but what remains constant is the creativity, capability, and enthusiasm of our businesses.

“These awards are a fantastic way to shine a bright light on the hard work being done and the positive impact our companies have across diverse sectors.”

Mr Magoffin highlighted the diversity and opportunities within the industry, noting that businesses in Mackay contribute not only to the local economy but to Queensland and Australia as a whole.

“From mining equipment, technology and services, to sugar, maritime, gas, and renewables, our region continues to demonstrate adaptability and leadership. We celebrate those achievements, honouring both long-standing contributions and the innovation shaping our future.”

Mackay Mayor Greg Williamson also congratulated finalists and winners.

“With more than 11,000 businesses in Mackay’s footprint, many connected to the resources sector, the work being recognised tonight underpins a significant portion of our regional GDP.

“It’s inspiring to see local companies leading the way in innovation, safety, and community engagement, and I want to thank all entrants for the contribution they make to our city, to Queensland, and to Australia.”

The awards spanned seven categories, reflecting excellence across safety, culture, community, market expansion, manufacturing, innovation, and inclusion. Winners included:

• Safety Foremost Award (Diacon Australia) – FMS Group, recognising businesses with a leading approach to safety.
• Champion Culture Award (FMS Group) – Richglen, celebrating businesses fostering a positive and supportive workplace.
• Connecting in the Community Award (Local Buying Foundation) – Gardian, for strong engagement and positive community impact.
• Expansion into New Markets Award (Capricornia Pumped Hydro) – IQ Solutions, for successful growth into new regions or markets.
• Manufacturing Excellence Award (Queensland Manufacturing Hubs) – M&P Services, acknowledging outstanding manufacturing achievements.
• Standing Out from the Crowd Award (Onsite Training Australia) – Colin Hoyle (Glencore), recognising innovation and distinctiveness.
• Inclusion and Diversity Award (BHP Mitsubishi Alliance) – North Queensland Bulk Ports, highlighting excellence in promoting diversity and inclusion.**

Accepting the award for Connecting in the Community, Gardian Director Luke Phillips heartwarmingly dedicated it to his late brother, Peter Phillips, who played a key role in shaping the company’s culture.

“This recognition means so much to our team, as community is at the heart of everything we do. A huge thank you to the Resource Industry Network for this honour, and to our amazing Gardian family, clients, and community who continue to support us at every step,” he said.

Richglen was also recognised on the night, taking home the Champion Culture Award.

Managing Director Matt Borg said the award was especially meaningful because culture sits at the heart of everything the business does.

“As I often say, culture is something you can’t buy off the shelf – it’s built every day, in every conversation, and in the way we value and support each other,” Mr Borg said.

The judges praised Richglen’s approach, noting that the company’s passion for culture has spread to become a company-wide attitude, evident through the genuine care they have for their people.

“Everyone is valued and treated like being part of a big family,” the judges said.

The gala highlighted the region’s innovation, resilience, and leadership, celebrating businesses that are not only shaping Mackay’s economy but also setting a benchmark for excellence across Australia.

RIN thanks event partners:
Major Partner: Kaefer
Silver Partner: Mackay Regional Council

Read our September 5 edition for extended coverage of these awards.

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FMS Group Celebrates 20 Years With Third RIN Award Win

September 4, 2025

FMS Group has marked a milestone year by taking home the coveted Safety Foremost Award at the 2025 Resource Industry Network (RIN) Awards, underlining its commitment to workplace safety and industry leadership. This win is the third RIN accolade for the company, following previous victories in the ‘Connecting in the Community’ and ‘Champion Culture’ categories.

“This is certainly the cherry on top of a milestone year for FMS Group, as we celebrate 20 years of business,” a representative said.

Founded in 2005 in Central Queensland as CQ Field Mining Services, FMS Group has grown to become a provider of choice for major clients across the Bowen Basin. The company now operates six specialist divisions, delivering trades and maintenance solutions across diesel, field services, projects, workshops, electrical, and onsite machining.

By 2013, FMS expanded internationally with PNGFMS in Papua New Guinea, specialising in diesel hydraulic excavator and shovel repairs, employing highly skilled tradespeople to provide quality maintenance and breakdown services across multiple mine sites.

In 2017, the Western Australia division began operations and quickly expanded across the Goldfields, Southwest, and Pilbara regions. FMS now services mining, oil and gas, marine, construction, and renewables sectors, supported by an in-house Infrastructure, Maintenance and Projects (IMP) Division.

Growth continued with the introduction of Safety Lift Solutions (SLS) and an engineering department in 2020, followed by the opening of a state-of-the-art workshop in Mackay in 2022, boosting turnkey shutdown capabilities. The company rebranded to FMS Group in 2023, consolidating CQ Field, WA Field, and PNG Field under one banner, and launched its products division, partnering with Ground Force and TowHaul.

This year, FMS Group has further expanded with a Brisbane corporate office in Fortitude Valley and launched HAWC, reflecting its commitment to innovation alongside its extensive industry legacy.

Judges at the 2025 RIN Awards praised FMS Group’s leadership in safety.

“Fatigue is an insidious risk for our industry and our winner, FMS Group, is making real change to address this risk.

“They are looking at change for the industry, not just the operations within their business. The initiative is beyond the business; it is an industry-wide initiative looking at risks across the sector.

“The results speak for themselves with impressive compliance statistics and more importantly, a workforce that has consistent shifts and well-planned, safe rostering.”

With three RIN Awards under its belt and 20 years of industry excellence, FMS Group continues to set the standard in safety, innovation, and trusted service across various mining and industrial sectors in the region.

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Richglen

September 4, 2025

Champion Culture, Fast Solutions

When critical maintenance issues arise, speed matters. That’s where Richglen steps in. The Central Queensland company specialising in mechanical, electrical, and structural services for the mining and milling industries has built its reputation on reacting fast and keeping operations running.

Fresh from winning the Champion Culture Award at the 2025 Resource Industry Network (RIN) Awards, Richglen continues to prove it can deliver on two fronts: looking after its people and responding quickly when clients face urgent maintenance needs.

“Our crew is geared up and available for any reactive or urgent works our clients may have.

“With this capacity on hand, we can get to sites quickly and keep things running smoothly,” said Managing Director, Matt Borg.

This responsiveness is backed by the company’s people-first ethos, something the judges recognised in naming Richglen the winner of the Champion Culture Award, sponsored by FMS Group.

“From what started as a ‘one-man show’, the Richglen passion for culture has spread to be a company-wide attitude and evident through the care they have for their people.”

“A strong culture = strong, reliable performance with evidence of reduced turnover, boosted employee referrals, internal career pathways and the introduction of the New to Industry Worker Program.

Matt said the award highlights how Richglen’s investment in people fuels its ability to deliver for clients.

“This award represents exactly what drives us – a culture built on connection, care, and continuous improvement,” he said.

“You can invest in equipment or systems, but it’s the people and the way they work together that really determine success.”

By combining culture with capability, Richglen has positioned itself as a partner clients can trust – ready to respond, react, and resolve challenges at a moment’s notice.

“We’re proud of the tangible results our culture has delivered,” Matt said.

“These aren’t just numbers; they’re proof that investing in people truly pays off.”

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Family Legacy And Innovation Drive M&P Services To Award Win

September 4, 2025

M&P Services has taken home the Manufacturing Excellence Award, sponsored by Queensland Manufacturing Hubs, at the 2025 RIN Awards Gala Dinner — cementing its reputation as one of the region’s leading manufacturing innovators.

RIN Award Judges praised M&P Services for its strong customer relationships, innovative manufacturing techniques, and remarkable growth.

“Tonight’s winner has focused on manufacturing excellence and a strong relationship with customers to design, develop and produce fit-for-purpose solutions,” the judging panel noted.

"The organisation has seen a transformation over the past decade in how it has refocused assets, capital and focus to the manufacturing operations of the business and this has resulted in remarkable growth."

For M&P Services Director Max Lamb Jr, the recognition is both a professional milestone and a personal tribute to his family’s legacy. Founded by his father, Max Lamb Sr, M&P Services began as a panel beating and mechanical repairs business before expanding into transport, fabrication and, ultimately, full-scale manufacturing.

Fifteen years ago, the company entered the manufacturing sector, and in 2020, during the upheaval of COVID, it sold off its transport division to focus solely on manufacturing quality transportable buildings. The decision proved transformative.

“Through confidence in our product, we’ve grown from strength to strength,” Max Jr said.

“The uniqueness and quality of what we manufacture has placed us among the top in our field, and this award solidifies that.”

He also credited his workforce for the achievement, describing them as central to the company’s progress.

“Our team is at the heart of everything we do. We’ve built an environment where ideas and improvements are encouraged — whether in manufacturing processes or safety — and that culture has driven our success.”

Max Lamb Sr and Max Lamb Jr celebrate M&P Services’ Manufacturing Excellence Award at the 2025 RIN Awards Gala Dinner, marking a proud moment for the family and the business they’ve built together. Photo credit: Liz Andrews

The M&P Services team at their Paget facility, where innovation, in-house fabrication, and a commitment to quality drive the company’s award-winning manufacturing operations. Photo supplied

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Gardian Recognised For Outstanding Community Connections

September 4, 2025

Gardian has been recognised for its heart as much as its business, winning the Connecting in the Community Award, sponsored by Local Buying Foundation, at the 2025 Resource Industry Network (RIN) Awards. The category celebrates organisations that excel in building meaningful connections with the community and external stakeholders.

Proudly Mackay family-owned and operated, Gardian has been part of the local community for over 25 years.

Built with the Mackay community at heart, the company’s expertise spans Finance, Home Loans, Business and Personal Insurance, Financial Planning, Real Estate Sales, Property Management, and Commercial Sales, Leasing and Management. This broad service offering, combined with a long-term expert knowledge of the local market, has made Gardian a trusted partner for countless residents and businesses.

Through volunteering, charitable donations, sponsorship of sporting groups, and initiatives such as the Mackay Hospital and Community Foundations, the Trudy Crowley Foundation and the Finley Smith Memorial Cup, Gardian works to create opportunities and strengthen connections.

The judges praised this approach, noting the meaningful impact the company has on the local community.

“Community and family are at the heart of everything Gardian do. To be part of the Gardian Tribe, is to be part of the Mackay Community,” said the Judges.

“Individuals' generosity with their time enables legacies such as the Finley Smith Memorial Cup to live on.

“The Gardian family are truly passionate about investing in our local community.”

Winning the award affirms that Gardian’s commitment to community is more than words, it’s a way of life that continues to shape a stronger, more connected Mackay.

“At Gardian, commitment to community and mutual support is at the heart of everything we do, guiding our decisions and strengthening the relationships that drive long-term success.”

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A Legacy Of Regional Care

September 4, 2025

Dr Allan Cook Retires After 60 Years Of Healing, Heart, And Humour

By Hannah McNamara

When Dr Allan Cook OAM walked into the Ocean International last Saturday, 30th August, it wasn’t just another evening, it was the closing chapter of a 60-year career that has left an indelible mark on Mackay and regional Queensland. Surrounded by colleagues, patients, and friends, the retiring orthopaedic surgeon celebrated not only his achievements, but also a life defined by dedication, resilience, and unforgettable stories.

Dr Cook holds an MB BS (Bachelor of Medicine, Bachelor of Surgery), is a FRCS (Eng) (Fellow of the Royal College of Surgeons, England), has attained a CH (Liverpool) (a Master’s-level qualification from Liverpool, historically styled “CH”), and was awarded the OAM (Medal of the Order of Australia) in 2017.

When his career first took off, he was the only surgeon willing to travel to remote communities, providing essential care where others could not.

“All those years, the patients came first,” Dr Cook reflects.

“Some of the cases were straightforward, others a real puzzle…but every one mattered.”

And it was that patient-first care that saw him amass multiple degrees, honours, and accolades, becoming one of the region’s most highly respected doctors.

His journey began in England, where he trained rigorously before moving to Australia in 1973. After early roles at Princess Alexandra Hospital and Rockhampton Base Hospital, Dr Cook honed his skills in general surgery before specialising in orthopaedics.

“I liked orthopaedics more…it’s physical, visual, like solving a three-dimensional puzzle,” he explains.

“You put the pieces of bone together. Sometimes it’s simple, sometimes it’s extremely complex.”

Even after he left private practice in 2000, his expertise remained in demand through medical-legal work, assessing injuries for compensation claims. He remembers being challenged to predict long-term outcomes for patients, understanding not just their immediate injuries but what might develop 10 or 20 years down the line.

Yet, amid the seriousness of medicine, Dr Cook’s career was never without moments of levity. His career is filled with extraordinary moments, from treating a patient in Proserpine whose arm was bitten off by a pet crocodile named Charlene, to taking a life-threatening emergency flight to help a pregnant woman with her fifteenth child, whose toxic condition was so severe she endangered the passenger’s mid-air by putting the pilot in a chokehold.

He even recounts seeing a soldier who had been suffering from major headaches for decades, only to realise the patient was unknowingly carrying a bullet in his skull years after the war.

Mr Cook was so devoted to his patients, that often times he worked through nights and weekends.

“Sometimes you open the door after surgery and expect it to still be night…but it’d be blinding daylight,” he chuckles.

Behind the scenes, his wife Pam was his major support, managing the office, scheduling appointments, and keeping the whirlwind of regional surgeries and consultations organised for the past 15 years.

“I wouldn’t have been able to do it without her,” Dr Cook lovingly admits.

Their partnership, both professional and personal, now extends into retirement, where the couple will settle near Mackay Harbour and devote time to community causes, particularly domestic violence charity Broken Ballerina Inc.

As he steps away from the operating theatre, Dr Cook leaves behind not just a legacy of surgical skill, but a culture of care, humour, and humanity. For six decades, he has stitched bones, healed wounds, and touched lives. And now, he and Pam will trade the pace of the clinic for quiet mornings by the Mackay harbour, ready to write new chapters in a life that has already written so many.

Throughout Mackay and beyond, Dr Allan Cook’s name is synonymous with excellence, courage, and compassion. He’s a surgeon who didn’t just fix bones, but built a legacy all in the name of regional care.

Retiring orthopaedic surgeon Dr Allan Cook OAM celebrated 60 years of dedicated service to Mackay and regional Queensland, leaving a legacy of surgical skill, patient-first care, and unforgettable stories.

Mr Cook receiving his OAM in 2017. Photos supplied

Dr Allan Cook with beloved wife Pam Cook. Photo credit: Hannah McNamara

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Baker In Front As Mackay Waits

September 4, 2025

Mackay is still waiting for an official declaration in the council by-election, but all signs point to Anne Baker taking the seat.

The Electoral Commission of Queensland (ECQ) confirmed that counting began at 6pm on Saturday, 30 August, in the presence of scrutineers. The process is ongoing, with postal votes still being received.

Latest results from the Electoral Commission of Queensland (ECQ) revealed Baker had secured 29.58 per cent of the vote, almost double that of her nearest rivals Melissa Milton and Andrew Deguara, who were sitting just over 14 per cent each.

Electoral Commissioner Pat Vidgen said more than 54,500 votes had been counted so far, representing around 60 per cent of the Mackay electoral roll.

“A declaration of a successful candidate can only be made when the outcome is certain,” Mr Vidgen said.

“While voters needed to complete their ballot papers by 6pm on Saturday, we are still receiving votes through the mail for this full postal by-election. For your vote to count, we must receive it by 5pm on Tuesday 9 September.”

Postal votes postmarked before the close of polling but arriving this week will be added to the tally. Locals who missed the mail deadline have also been able to deliver ballot papers directly to the Returning Office at the Mackay Showgrounds.

At the time of going to print, not enough votes had been received to announce our newest councillor. A definitive outcome should be known before next week’s edition, where we aim to bring readers a full interview with the successful candidate.

In the meantime, updates can be tracked online via the ECQ website and its social media channels.

Mackay By-election Count as at 02 September

Candidate Count Percentage
BAKER, Anne 15,828 29.58%
DEGUARA, Andrew 7,662 14.32%
MILTON, Melissa 7,601 14.20%
CHRISTENSEN, Ian 4,817 9.00%
FISHER, Greg 4,121 7.70%
KEIOSKIE, Jeffrey 3,852 7.20%
DOYLE, Kimberly 3,957 7.39%
LOADER, Dion 3,626 6.78%
LAAS, Melanie 2,046 3.82%

Anne Baker

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MRAEL’s Parent Pathways Program A Lifeline For Mum Of Five

September 4, 2025

Parent Pathways is a program designed to meet the unique needs of parents and carers, offering a supportive and non-judgmental environment where they can explore their goals, build their confidence, and develop the skills they need to succeed. The program provides personalised coaching and mentoring, education and training opportunities, employment support, job placement services, as well as connections to local community services and resources.

In the Mackay region, the program has already made a significant impact, with over 109 active participants.

For Rosemary, the journey began with a deep sense of struggle. She had been facing long-term unemployment and battling anxiety, which had taken a toll on her life. The turning point came when she had to leave her previous job due to a panic attack at work. The experience left her feeling discouraged and unsure about her future.

However, her determination to create better opportunities for herself and her family led her to reach out to MRAEL, part of the IntoWork Group, who registered her in the program.

During her initial conversation with the team, Rosemary shared her aspirations to work on her confidence and personal growth, with the ultimate goal of returning to employment. The Parent Pathways team, recognising her unique needs, referred her to Mas National’s, also part of the IntoWork Group, Mas Allied Health service for a one-on-one intake appointment over the phone.

“The appointment was really good,” Rosemary said. “Lauren really listened to me. I told her about my life story, and she shared some of her own experiences. It was comforting to have someone to talk to who wasn’t just family. She gave me some great tips and ideas on how to boost my confidence and grow as a person.”

Rosemary’s Parent Pathways Mentor, Patrice Nash, has been a beacon of support in her journey. Patrice’s own experiences and her deep desire to give back to the community fuel her passion for mentoring.

“As a Parent Pathways mentor, I find true fulfillment in building authentic relationships, offering encouragement, and helping others recognise their strengths. What I love most is seeing growth, watching parents gain confidence, access resources, and feel empowered to create better futures for their families. I am thankful for the chance to walk alongside participants and be part of a supportive network that truly makes a difference,” Patrice said.

Mackay Regional Leader Rebekah Griinke-Nott emphasised the program’s broader impact. “The aim of the Parent Pathways program is to empower parents and carers with the tools, resources and support they need to thrive,” she said. “By doing so, we’re not only improving outcomes for individuals but also contributing to the well-being and prosperity of our community as a whole.”

For Rosemary, the program has been a lifeline, offering her the support and resources she needs to navigate her parenting journey and envision a brighter future. “The program is helping me see a clear path forward,” she said.

“My goal is to gain employment and build financial stability for my family. I feel more hopeful and confident every day.”

Rosemary, a young First Nations mum of five, is turning her life around with the help of MRAEL’s Parent Pathways program. Photo supplied

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Bursaries Open For Aspiring Visual And Performing Arts Students

September 4, 2025

Each year, council proudly supports the next generation of artists through three dedicated bursaries for visual and performing arts students.

Applications are now open for the Rick Wood Bursary, which honours the legacy of celebrated Mackay potter Rick Wood, and the Artspace Mackay Foundation Bursary, which supports students seeking to elevate their tertiary studies.

The MECC’s Jack Sturgeon Bursary, sponsored by the Friends of the MECC, is also open to applicants.

Mayor Greg Williamson said the bursaries played an important role in supporting young people who were pursuing careers in the arts.

“Choosing to follow your creative passion through tertiary education takes real courage, especially when it means moving away from home,” Mayor Williamson said.

“These students deserve our support, and we’re proud to help ease some of the financial pressures they face,” he said.

He also acknowledged the contribution of the Friends of the MECC in supporting the $3000 Jack Sturgeon Bursary.

“The Friends of the MECC are tireless advocates for the performing arts in our region, and their support for this bursary is a wonderful example of grassroots investment in local talent,” he said.

“This bursary is available to performing arts students who have been accepted into tertiary studies in any aspect of the performing arts, including on-stage roles and behind-the-scenes disciplines such as directing and production.”

Artspace Mackay Director Tracey Heathwood said the Artspace Mackay Foundation Bursary contributed $3000 to help students undertake special projects and study opportunities that enriched their final years of tertiary education.

“Past recipients have used the bursary to study abroad with expert tutors or to fund major exhibitions and showcases,” Ms Heathwood said.

“The $1000 Rick Wood Bursary assists graduating high school students to continue their studies of visual arts at university level,” she said.

“It may be used for tuition fees, textbooks, equipment or expenses required by the student.”

All three bursaries are now open and will close on Friday, November 7, 2025. Recipients will be announced in December.

To apply or learn more about the Rick Wood and Artspace Mackay Foundation Bursaries, visit artspacemackay.com.au/learning/bursary

To apply or learn more about the Jack Sturgeon Bursary, visit themecc.com.au/education/bursaries

2024 Jack Sturgeon Bursary recipient Leo Gorrion, second from left, and Artspace Mackay Foundation Bursary recipient Ebony Wright, second from right, with Mayor Greg Williamson, centre, Executive Manager MECC and Events Andrew Bobeldyk, far left, and Artspace Mackay Gallery Director Tracey Heathwood, far right. Photo supplied

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Gala Takes Flight In Golden Age Style

September 4, 2025

Last Friday, the BMA CQ Rescue Charity Gala soared beyond expectations—stepping into the golden age of aviation with glamour, generosity, and grand community spirit. Hosted at the Mackay Entertainment and Convention Centre, the sold-out event transformed into a "flight" under the theme CQ Rescue Airways – Flight CQGALA2025, complete with boarding at Terminal 139 and departure at 6:30 pm. Guests enjoyed a three-course meal, live music by Professor Judith Brown and the CQU Band, and both silent and live auctions.

The evening’s "in-flight" entertainment featured a curated bar and breathtaking performances, followed by an energetic after-party. Sponsors, volunteers, and community supporters were acknowledged for their unwavering commitment to keeping the rescue helicopter aloft. Thanks to their generosity, BMA CQ Rescue can continue its life-saving missions across Central and North Queensland.

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Scouts Conquer Rowallan Park

September 4, 2025

For Scoutfest 2025

More than 300 scouts and their families from across Queensland converged on Rowallan Park, Mackay for ScoutFest 2025, a bi-annual celebration of scouting that blended adventure, learning, and community spirit.

Chairperson and organiser Katrina Hoare said the event had grown remarkably over its 11-year history.

“ScoutFest started as Scout Care, which was kids with disabilities, and then we went back into ScoutFest the following year and opened it to the public one day,” she said.

“Since then, that’s been the format, a two-and-a-half-day camp starting Friday and finishing Sunday, with one day open to the public.”

This year’s public turnout saw roughly 150 people attending the open day, with the scouting presence the biggest yet. Families travelled from Moranbah through to Atherton, with rovers from Townsville and Charters Towers also taking part. Guides and senior leaders, including the Chief Commissioner and Assistant Chief Commissioner for Major Events, came from Brisbane to support the weekend.

The activities spanned everything from abseiling, kayaking, mountain biking, and archery to heritage displays and skill-building workshops. Scouts and visitors also tried their hands at rope making, wood burning, and more. The Rowallan Park Museum was opened for a “soft launch,” showcasing the region’s scouting history.

Katrina said the weekend delivered much more than just fun.

“The kids got to develop and work on already existing skills, such leadership, resilience and communication – all of those things that people say are missing in our society,” she explained.

“They made new friends, reconnected with old ones, and pushed themselves to try things they’d never done before.”

The event wasn’t just for kids either.

“We’ve had an eight-year-old abseil, and an 80-year-old go over the 10-metre tower two years ago, so it’s for the whole family!”

A much-loved tradition returned with the event shirts, revealed on the Friday night. Each edition features a secret colour and theme, with every scout, regardless of their home group, wearing the same shirt to symbolise unity.
Looking ahead, ScoutFest will return in August 2027, with the public day confirmed for Saturday, 21 August. Organisers are already aiming for 500 participants and expect even greater support.

With its mix of adventure, skill-building, and heritage, Katrina said ScoutFest offered something special for the whole region.

“There’s nowhere else like it outside of Brisbane,” she said.

“Rowallan Park is only seven kilometres from Bunnings North Mackay, but it’s 72 hectares of the most beautiful spot you could imagine.”

More than 300 scouts and their families gathered at Rowallan Park in Mackay for ScoutFest 2025, a weekend filled with adventure, skill-building, and community spirit. Photo credit: Geoff Kitchin

From kayaking and abseiling to heritage displays and leadership workshops, the bi-annual event united all ages and will return even bigger in August 2027. Photo credit: Claire Stribbles Photography

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All Abilities Day Expands To Mackay And CQ Schools

September 4, 2025

Last Tuesday, Mackay State High School marked the expansion of the Inclusion Series Day, following the event’s successful launch in 2024 at North Rockhampton State High School, which included all neighbouring special schools. In 2025, the program extended to other Central Queensland areas, such asLongreach, Mt Isa, Emerald, Mackay, and Gladstone, and involved local inclusion staff and PE teachers for professional development in inclusive education.

For social pics, see here:

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Five-Minute Declutter

September 4, 2025

Decluttering doesn’t have to mean hauling boxes or dedicating your weekend to chaos control. With a few clever five-minute fixes, you can free up space and breathe easier in your home.

Start with the kitchen drawers. Toss duplicate utensils or that extra stash of takeaway cutlery. Suddenly, there’s room for what you actually use. In the wardrobe, grab five hangers and remove anything you haven’t worn in a year – instant breathing room and no hard decisions required.

For the bathroom, streamline by combining half-used lotions into one container and recycling the empties. You’ll be surprised at how much space you win back on the vanity. In the living room, use a stylish basket to scoop up remotes, magazines and stray cords – clutter hidden in plain sight.

Don’t forget the entryway drop zone. A wall hook or slim shelf keeps keys and bags off the table, making it easier to find what you need on your way out the door.

Decluttering isn’t about a complete overhaul; it’s about these micro-shifts that free your surfaces, drawers and shelves. Five minutes here and there adds up to a home that feels lighter, calmer, and easier to live in.

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Two Gruffalo's Crash Wonderland

August 29, 2025

I’ve always said Mackay punches well above its weight when it comes to things to do, and last weekend really proved the point. The RIN Awards kicked things off on Friday night, hosted by none other than Ed Kavalee. It also happened to be my husband’s birthday, so I figured, why not blend work with celebration? We’re big Ed fans from Have You Been Paying Attention?, so that was my cheeky sales pitch for working on his big day.

From there it was straight into Rhythm and the Reef on Saturday, then international cricket on Sunday where Australia went record-breaking crazy — highest ever one-day score on Aussie soil and the opening three batsmen all notching centuries, something never seen before. Honestly, it was three epic days stacked back-to-back, all just after returning from New Zealand. There will be an extended feature on the RIN awards in next week's edition.

Speaking of NZ, for those who remember me saying I’d take my son to see snow — let’s just say our ski field day was more blizzard than postcard. His cousins embraced it by tobogganing down the learner’s slope with snow blasting their faces taking my little one for rides. Mine? Let's just say he's a Queensland baby through-and-through. We now joke he has snow-induced trauma.

And because life loves a quick turnaround, the very next day after returning home was his daycare’s Book Week parade. I missed the group memo that everyone from his class was going as Alice in Wonderland characters, so my little one marched as the Gruffalo. I use the term 'costume' loosely, if I'm honest, it was a t-shirt. Stranger still, he wasn’t the only Gruffalo in a group of Queens, Cats and Mad Hatters. You can see some truly amazing Book Week costumes in this edition on pages 14-15.

Maybe next year I’ll channel my mum and whip up an elaborate handmade costume… but let’s be honest, probably not.

Amanda

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