Community News

Heartfelt Plea Leads To Joyful Reunion With Missing Bunny

Heartfelt Plea Leads To Joyful Reunion With Missing Bunny

In a frantic search for her daughter’s beloved bunny, a Mackay mother turned to a local mums and bubs Facebook page, hoping the power of community could help return her little girl’s most cherished companion. “Long shot, but us mummabears will do anything for our munchkins,” she wrote. “Andergrove State School mums and parents, my daughter has misplaced or lost her purple plush bunny at school… She is absolutely devastated.” The treasured toy – a Frankie & Friends plush bunny – carried

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Woollam Art On Show Awards Draw National Attention As Entry Deadline Approaches

Woollam Art On Show Awards Draw National Attention As Entry Deadline Approaches

The 2025 Woollam Art on Show Awards & Exhibition is already generating strong national interest, with entries coming in from across Australia and growing support from art societies, artist groups, and regional advocates. Now in its 19th year, the exhibition has become a key fixture in Mackay’s cultural calendar and a recognised highlight of the Mackay Festival of Arts. The $10,000 prize pool and the high standard of presentation continue to attract both emerging and well-established artists fro

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Celebrating 20 Years Of Trusted Building And Pest Inspections In Mackay

Celebrating 20 Years Of Trusted Building And Pest Inspections In Mackay

Local business Professional Inspectors is proudly celebrating 20 years of service to the Mackay region, offering trusted building and pest inspections backed by decades of experience and deep local knowledge. At the heart of the business is Jeff Keioskie, a well-known and highly respected figure in Mackay’s building industry. With over 45 years of experience, Jeff brings an exceptional level of expertise to every inspection. His background spans housing, group title units, commercial and indust

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Stan Camm Park Reopens With A Fresh New Look

Stan Camm Park Reopens With A Fresh New Look

Stan Camm Park in Midge Point has officially reopened following the completion of significant upgrade works. Mayor Greg Williamson said the revitalised park was a great example of council’s commitment to improving liveability across the region. “Creating high-quality public spaces like this is all part of council’s broader vision to enhance liveability for our residents,” Mayor Williamson said. “Stan Camm Park has always been a much-loved space and these upgrades make it more accessible, func

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Key Solutions Group

Family Unite At Gravestone Unveiling

August 24, 2023

The father of five World War II veterans has been honoured with a headstone 76 years after his passing, unifying a family to reflect on his life and contribution.

John Patton passed away on April 12, 1947, and was buried at Mackay Cemetery in an unmarked grave.

John had eight children, five of which served various theatres of World War II, with one being killed in action.

“Money would’ve been very tight, and it broke our heart that our grandfather was in an unmarked grave; we wouldn’t stand for that,” said John’s grandson Tim Patton.

Upon discovering the unmarked grave, the family approached Ken Higgins, Mackay RSL Sub Branch President, admitting that while John didn’t serve, five of his sons did.

“Ken’s words were, ‘If that ain’t serving, I don’t know what is,’” Tim said.

While it wasn’t the goal, Tim is pleased the headstone was complete in time for Anzac Day.

“It’s the time of year when we think about our veterans and our family members who we’ve lost,” he said.

“It’s a place where we can come as opposed to a piece of grass.

“I can bring my children, my grandchildren and generations afterwards will be able to honour their predecessors.”

Costs of the headstone were split three ways between the family, Mackay RSL Sub Branch and Mackay Monumental Masons.

“He gave five sons to the war and finished up in an unmarked grave in Mackay and that’s not on,” Ken said.

“We need to do better, we have, and we’ll continue to do that.”

John’s grandchildren Tim Patton, Des Patton, Ken Higgins (Mackay RSL), Nichole Hood (Mackay RSL), Linda Caruana, Julie Samnut and Karen Grech. Photo credit: Sam Gillespie

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Young Voices Heard In Australian First Program

August 24, 2023

It’s an Australian first that could prove Mackay’s future to be in the safest of hands.

21 Mackay residents between the ages of 11 and 17 are campaigning to be on the Mackay region’s Youth Council, with Mackay Regional Council being the first in Australia to partner with Foundation for Young Australians and adopt the Young Mayors program.

The young candidates came together last week for their first Town Hall meeting, where they shared their vision for the region ahead of elections in May.

“In the next few weeks, we’ll be holding our first ever Young Mayors election held in a variety of locations, so schools, libraries and the Jubilee Community Centre for 11–17-year-olds to place their vote to help shape who will be representing the youth council in Mackay,” said Young Mayors Program Assistant for Mackay, Savannah Vella.

A council of 12 will ultimately be elected and given the tools and access to present to council and potentially influence change within the region.

“Just based on their passion alone, I feel like some great things are going to come out of this program,” Ms Vella said.

Mayor of Mackay Regional Council Greg Williamson said he is proud of Mackay for being the first in Australia to adopt the Young Mayors program.

“We know out of this will come a voice for young people in Mackay around our table and I think we’re going to hear a really loud voice,” he said.

“We’ve got 21 young people saying, ‘We are youth leaders in this community, we’ve got a voice that’s going to be heard by your local council, by local people in the elected environment, and that voice will mean something.’”

11-year-old Stephen Miranda feels passionately about youth mental health, focusing his campaign on a proposed app providing access between youth and support services.

“There’s not enough access to current services for youth mental health around Mackay,” Stephen said.

“I just hope that one day, adolescents will be able to feel confident in who they are.”

Similarly, fellow 11-year-old Farrah Hamilton hopes to assist in making the region better through restoration projects, street art, and performance spaces addressing the needs of the youth.

“I think it’s important that we all embrace who we are … but we have to work together to make the best possible future,” Farrah said.

Farrah’s advice to other young people is to “give it a shot and do your best”.

“We’re all different and we all have our different areas of strength, but it is important to try anything that comes up at you so you can find out what you are good at and where you belong,” she said.

21 young people presented to councillors, family, and peers at last week’s first Young Mayors program Town Hall meeting. Photo supplied: Mackay Regional Council

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Sleepbus On It’s Way With More To Come

August 24, 2023

After months of fundraising, grants and community support, Safe Sleep Mackay excitedly announced that funding has been secured for Mackay’s first sleepbus.

With 20 beds onboard, televisions, toilets, charging facilities and storage, sleepbus promises a safe and restful night’s sleep for those who have nowhere else to go.

The $100,000 funding goal was reached last week thanks to the Mackay Regional Council Community Grant, Run for MI Life, BHP Benefitting My Community, a private foundation, and public donations.

“Everybody, whether it’s a business or whether it’s the locals, really see the benefit and the need in the community,” said Lisa Jamieson of Safe Sleep Mackay and Orange Sky.

“There are people on the street, but there’s also a lot of people sitting on the edge there at the moment, so if we all get together and do our little bit, it all makes a difference, whether it’s putting funds in or volunteering their time.”

The first sleepbus is expected to arrive in Mackay between December 2023 and early 2024, with fundraising continuing for an additional two buses.

Statistics from a local women’s hostel shows that there is a very limited supply of crisis accommodation for women in the Mackay Region, proving the need for a woman and children-only pink sleepbus.

“It’s there to remove any of the barriers for women coming to look for a safe night sleep,” Ms Jamieson said.

“Whilst we don’t have enough, there are more housing options for men in crisis than there is for women, so you’re seeing women and children with nowhere to go.”

A third sleepbus is hoped to be purchased to service Sarina.

“When you’re talking to the service providers down there, the need in Sarina is just as great as it is in Mackay,” Ms Jamieson said.

Safe Sleep Mackay are continuing to raise the additional $200,000 required for two more buses and are welcoming sponsorship and donations.

There are corporate sponsorship opportunities available to local businesses and many opportunities to volunteer.

“If you can’t help financially, there are other ways you can help once it gets here,” Ms Jamieson said.

“It’s not the ultimate solution and everybody accepts that, but they know something needs to be happening sooner rather than later.”

For more information, find Safe Sleep Mackay on Facebook or contact Lisa Jamieson on 0427 083 481.

A sleepbus provides temporary accommodation to those in need. Image supplied

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Young Mackay Dancers Shine In Academy Program

August 24, 2023

Talented Mackay dancers Ruby Meares and Eva Bishop experienced a huge thrill recently when they participated in specialised classes at the Australian Ballet School in Melbourne and Queensland Ballet Academy in Brisbane.

Both Ruby and Eva spent five days developing their dance technique and artistry and grabbed the opportunity to work with teachers of high renown and in a class of only high aptitude peers.

The 12-year-old duo – who attend St Patrick’s College in Mackay - compete for Leisa Payne School of Dance and are part of the school’s Australian Ballet Interstate Program and Queensland Ballet Guest Academy Dance Program.

Eva dances seven days a week and joined the Leisa Payne School of Dance at the age of four where she has performed with distinction in the Intermediate category and Level 5 with the Queensland Ballet Academy.

Since taking up dancing, young Ruby has developed her all round skills and described her stints in Melbourne and Brisbane as an “awesome experience.”

She soaked up the expert tuition from the highly acclaimed teachers and was able to hone her Queensland Ballet Academy Level 6 training in competitive surrounds.

Both girls performed at the recent Royal Academy Dance Jacqueline Morland Awards in Brisbane where they showcased their dancing aptitude in the Masterclass Solo competition.

Participating in the specialised classes has given Ruby and Eva a huge boost in confidence as they prepare for various upcoming dance events.

Contributed by Chris Karas

Leisa Payne School of Dance students Eva Bishop and Ruby Meares made the most of their invitation to perform in specialised classes at the Australian Ballet School in Melbourne and Queensland Ballet Academy in Brisbane

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Educating Locals, One Meal At A Time

August 24, 2023

For the past two years, Naomi Tickle has been leading workshops on smart eating and healthy cooking, and in 2020 she became a Country Kitchens program facilitator.

This year, Naomi is one of three program facilitators to receive the Facilitator of the Year award, given to individuals who have completed outstanding contributions to the Country Kitchens program.

Country Kitchen is a partnership between the Queensland Country Women’s Association and Health and Wellbeing Queensland, supporting Queenslanders to improve their health and wellbeing, particularly those living in rural, regional, and remote areas.

The program is open to volunteer facilitators who already have a wealth of knowledge regarding cooking and healthy eating and provides them with further training and support.

There are five core values to the program: get more fruit and veg into your meals, cook at home, check portion sizes, be aware of hidden sugar, and sit less, move more.

“I really enjoy facilitating a range of workshops and teaching participants how easy it can be to prepare healthy, low cost, simple meals from scratch,” Naomi said.

“I have developed a valuable partnership between Country Kitchens and Mind Australia, delivering ‘Smart Eating’ cooking classes to participants with lived experience of mental health.”

Receiving this award means Naomi will be delivering Country Kitchens showcases, recipe promotions and promoting healthy catering at the Queensland Country Women’s Association Mackay branch.

“I am also looking forward to building new partnerships with community groups and schools to run the programs Back to Basics workshops with,” said Naomi.

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Lagoon Repairs Locked In

August 24, 2023

Locals will not be able to access Bluewater Lagoon this coming winter, with plans to repair the lining confirmed.

Mackay Regional Council has announced the schedule for the refurbishment of Bluewater Lagoon, with the tender awarded to Aquatic Project Solutions.

This project with encompass two winter periods, 2023 and 2024, with the 2023 winter seeing the repair of the children’s pool.

2024 will see the relining of the main and top pools.

“In 2021, patchwork was completed to the lagoon’s surface as a short-term solution to fix leaks that were discovered in the lining of the lagoon,” Major Greg Williamson said.

“This resurfacing work will be a long-term solution.”

The relining work will be completed with a Polyvinyl Chloride membrane structure, which will decrease maintenance commitments.

However, the proposed budget for the repair has been far exceeded, by about $500,000.

“This will be addressed through a budget adjustment request so residents and future generations of Mackay locals can continue to enjoy the benefits of this facility,” said the Mayor.

The first stage of the Bluewater Lagoon repairs will take place May 1 to September 4. During this time, the Bluewater Lagoon café will also be closed.

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Continued Support For Crossroad Arts

August 24, 2023

For 25 years, Crossroad Arts has been developing the sphere of celebrating communities, have embraced equity, diversity, and confidence, through collaborative arts.

And, for 2023, the Annual Giving Program has taken a turn, with ReNew Mackay vowing to match donations, dollar for dollar, up to $5,000, until June 30.

“Supporting things in Mackay, from a financial point of view, is easy,” ReNew Mackay Director, Craig Percival, said.

“It’s what the people behind the scenes at Crossroad Arts do that is important to the Mackay Community and the work that really matters. I encourage everyone to get involved, understand what Crossroad Art is all about and become involved.”

This past week, Crossroad Arts have accomplished its first target, reaching $5,00, with ReNew Mackay matching the donation.

Crossroad Arts is committed to the inclusivity and diversity of the performing and creative arts, offering a number of outreach and service programs to aid in the development of avid artists.

Being a not-for-profit organisation, the Annual Giving is a vital tool in funding the organisations community outreach program and workshops.

The Annual Giving program will aid in expanding the continued workshops and events it conducts in regional and remote Queensland, which have included delivering a three-day contemporary movement workshop in partnership with Dancenorth, located in Townsville, and La Boite Theatre Company, located in Brisbane, and hosting a ‘Street View Gallery’, an opportunity for Mackay-and-Whitsunday-Local artists with disability to have their art exhibited in the Crossroad Art street side gallery, for a month.  

“I encourage other businesses to have the conversation with Crossroad Arts… I think it is important to think about your business in the context of where it sits within the community and what support can be offered to organisations like Crossroad Arts,” ReNew Mackay Director, Sean Kelly said.

ReNew Mackay Director, Craig Percival, matches $5,000 Annual Giving donation. Photo Supplied.

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New Depot For Local Recyclers

August 24, 2023

Since its inception in 2018, the Mackay region has returned over 174 million containers using the Containers for Change program, and now Sarina is seeing the opening of a brand-new depot in the community.

With over six billion containers returned through the Queensland program across the state, this new depot opens opportunities for locals to recycle their drink containers and earn some extra money at the same time.

Holding a soft launch over Easter Weekend, the Sarina Depot saw more than 40,000 containers exchanged, confirming the enthusiasm of local recyclers.

The purpose-built depot replaces the previous bag drop program and includes an extensive carpark and allows residents to receive their refund instantly, either via cash or electronic payment.

The official grand opening took place Saturday, April 15, and included free giveaways of branded water bottles and cooler bags.

Community groups are encouraged to participate as well, with the Scouts in Sarina already making large exchanges.

“Local community groups like the Scouts in Sarina have already made thousands of dollars using Containers for Change,” said Natalie Roach, chief executive of Container Exchange.

“We find many Queenslanders like the cash option when they refund their containers, so it’s fantastic this is being offered to the Sarina community for the first time.”

Refunds can also be directly donated to local charities if members of Containers for Change. The current charities registered in the Sarina area are Sarina and District Community Kindergarten, Sarina Landcare Catchment Management Association, and Sarina State High School P & C Association.

Once returned, the containers are sorted into composition types before they are transported to recycling process centres. They will be cleaned and prepared for recycling before being purchased by accredited and recognised recycling organisations, to the produced into new containers and products.

The Sarina Depot will be operated by local business owners, Tammy and Mark Johncock, who are excited to service the community’s first full-service container refund location.

The Sarina Containers for Change Depot will be open 8:30am to 4:00pm Tuesday to Friday, and 8:30am to 12:30pm Saturday. It is located at 20 Range Road, Sarina.

A new facility open to the public, encourages recycling programs

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Not Just Fingers In Your Belt

August 24, 2023

Often associated with big cowboy hats, shiny belt buckles, noisy boots and country music, line dancing has seen a resurgence around Mackay and Deb Wookey is one person bringing it to the fore.

Teaching around 10 classes a week across Mackay, Sarina and Walkerston, Deb has had to expand her schedule to accommodate for the growing demand.

She’s been teaching line dancing in Mackay for just over a year, with Mackay Line Dancers celebrating their first birthday earlier in 2023.

Deb has been dancing for 15 years, her love of line dancing born through rock and roll dancing.

She started teaching line dancing on the Gold Coast five years ago and was dancing six days a week.

“I would teach but I’d also go to other people’s classes just so I could have a dance,” she said.

Moving to Mackay last year, Deb discovered small classes were already being held in Glenella by Sharon Fry, but she filled a niche of entry-level line dancing.

“When I came along, I opened up the market for the people who wanted to learn, the absolute beginners, so it worked out well,” she said.

Deb loves that she can line dance without a partner, but she also loves the music.

“I enjoy music and I love being able to put a dance to the music,” she said.

“It keeps your mind thinking all the time.

“All I ever do is think about what steps will go with what songs.

“It’s good for the brain and good for keeping everything moving.

“You’re moving parts that would be sitting doing nothing, otherwise.”

Deb hopes to grow interest for line dancing among young people and start teaching in schools.

“I want to try and get the young kids to taste it,” she said.

“I think they think it’s not cool or boring, not a lot of kids are into country music but it’s not all country music.

“It’s so much more choreographed these days, it’s not just fingers in your belt.”

Mackay Line Dancers hold their next social on Sunday, June 11 as part of a state-wide Queensland Line Dance Association Syncronised Social, raising funds for Care Kits for Kids Queensland.

To find out more, search Mackay Line Dancers on Facebook where you will find all classes listed, locations, times, and the appropriate level of ability for each class.

L-R Deb Wookey, Jo Stewart and Malda Shepparton. Photo supplied

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Walkerston and Greenmount

August 24, 2023

The township of Walkerston - with a population of 3615, 50% male, 50% female; according to 2021 census - is named for John Walker who was a plantation manager in the Walkerston/Homebush area.

Walkerston - affectionately known as ’Scrubby’, from the then scrubby terrain of the creek banks - is situated approximately 10 kilometres west of Mackay (Central Queensland, Australia).

In 1866, Walkerston was known mainly as Scrubby Creek, with a small section known as Alsatia. In 1881, Scrubby & Alsatia joined to form Walkerston (Gazetted 22 December 1881).

On the south-west side of the township is the historic Greenmount Homestead and, as the name suggests, it is situated on top of a hill, just a short distance from Walkerston.

The Greenmount site was first settled in 1862 by Captain John Mackay, for whom the City of Mackay is named. The homestead was built in 1912 by the Cook family on the highest hill within the Greenmount station. In those days the station stretched in all directions as far as the eye could see.

Today only the land surrounding the homestead is part of Greenmount, the rest has been divided and sold, and then sub-divided into house blocks.

Impressive Greenmount Homestead is the only heritage listed homestead in the Mackay region.  It is quite refreshing to be able to sit on the wide cool verandah of the homestead, just enjoying the view imagining what it was like a-hundred years ago when it was a huge cattle station; on a clear day one could glimpse the coastline.

In 1983 Greenmount Homestead was gifted to the then Pioneer Shire Council by the Cook family. Today the homestead is held in trust, maintained, and operated by Mackay Regional Council.

Contributed by Bente McDonald

A painting of Walkerston circa 1912 by Pat Hamilton

The same view of Walkerston in 2023

Greenmount Homestead

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Willcox: “Safeguard Mechanism Not Safe For Farmers”

August 24, 2023

Federal Member for Dawson Andrew Willcox is calling the Federal Government’s safeguard mechanism a “Carbon Tax 2.0,” claiming it will impact the livelihoods of the region’s resource workers, especially farmers.

The safeguard mechanism reforms – which passed both houses on March 30 this year – requires large-scale industrial emitters to reduce their carbon emissions intensity by 4.9 per cent per annum, to achieve a 205-million tonne greenhouse gas reduction by 2030.

The bill is the centrepiece of the Labor Government’s emissions reduction target of 43 per cent. It will take effect on July 1, 2023. Reportedly, the cut will be the the equivalent of taking two-thirds of the nation’s cars off the roads.

But Mr Willcox said it will adversely affect the regions, claiming it exists to “penalise the 215 largest emitters in Australia, many of whom employ workers from the Dawson region,” if their carbon emissions tally higher than the baseline.

“Labor’s Safeguard Mechanism is yet another attack on the industries that keep our lights on, our cars running, and food on the table,” Mr Willcox said.

“Because of the Carbon Tax, industry is now forced to rip back productivity, or offset their emissions to stay under the baseline on paper. They’ll be forced to buy up productive farmland in a desperate search to tick Labor’s box.”

The National Farmers Federation (NFF) warned much to same effect, claiming the safeguard mechanism would “turbocharge” demand for offsets.

“This will potentially escalate land-use conflict, with pressure to turn food and fibre producing land into carbon sinks to counter the emissions from other industries,” NFF chief executive Tony Mahar said.

Mr Willcox said mum and dad farms are the ones set “to be used as that ‘offset’.

“This is going to lock up prime agricultural land, and price the next generation out of farming,” he said.

“Labor can’t land one policy right. They haven’t thought any of this through. It’s either they don’t know, they don’t care, or don’t value our farmers […] and none of those are good options.”

Federal Member for Dawson Andrew Willcox said the new safeguard mechanism will affect mum and pop farmers more than the big companies

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Can Mackay Capitalise On Movers By Offering An “Agrarian Dream?”

August 24, 2023

A global trend of “capital to regional” migration during the pandemic has continued in Australia as new figures show city dwellers moving countryside – could this be a boost for Mackay’s aging agricultural industry?

This quarter’s Regional Movers Index reported migration from major cities to regional centres remained higher than pre-COVID levels and had even increased from the height of the pandemic by 16 per cent.

The Regional Australia Institute and Commonwealth Bank report suggests that “inflationary pressures, lifestyle benefits and job creation in agriculture and services” are luring people out of cities.

Commonwealth Bank’s regional and agribusiness executive general manager, Paul Fowler, said that if the regions can “sort out housing” it could lead to a period of sustained growth.

“Regional centres should, in the meantime, prepare for continued growth for the foreseeable future,” Mr Fowler said.

With a perceived “simpler way of life” than the fast-pace of cities, a counter-culture movement of younger generations to smaller towns has been steadily growing for a decade – even being coined the “Great Relocation”.

Now Mackay farmers are wondering if the exacerbated Great Relocation of the pandemic could be a potentially “Great Supplementation”.

The Sugar City suffers from the same affliction as the rest of the country, its farmers are old and getting older: the Australian Bureau of Statistics (ABS) reports the average age of farmers across the nation as 58.

Mackay’s agricultural industry could be getting a facelift courtesy of young city dwellers taking the road less travelled.

The Sugar City may capitalise on the increased movement of people from cities to the country

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One of my hobbies in recent years is beer brewing, home brew

August 24, 2023

If you’ve tried home brew before you may have some horrible memories, and for good reason. Maybe it’s my mid-life crises.

I recall my dad home brewing in Adelaide as a youngster. While not being able to taste it because of my age, I was part of the clean-up of exploding bottles in the shed, and at the time I had no idea why.

What beer is actually made from is extremely simple, but I’d love to go back a few thousand years and see how a civilization worked out how to make the stuff. Was it luck or an accident?

Put simply, its soaking grain in hot water for an hour at about 67 degrees, then boiling that water for an hour, adding some seed cones/flowers (the hops) then fermenting. That’s it. A big thanks to the malting businesses and those that grow the hops.

When people come over to my place and ask about the home brew, some are surprised just how basic it. A whole lot of grain, which could be bread, flower or breakfast cereal. That’s the basis for beer, and many other drinks too.  

One of the more interesting aspects of the beer you might be buying from your local grog shop, or from one of our local breweries, is the hops. The hops are what’s making craft beer so interesting and popular in Australia over recent years.

They all look basically the same, they’re grown vertically along wires, the hop cones visually look the same, but the different varieties bring different things to your beverage. There’s one called Pride of Ringwood, and it’s in most of the big Australian beers from the bigger breweries.  

A variety can be added at different points along the beer making process and make totally different beers, with the same recipe. On a night out if you’ve had a tropical ale, there’s a fair chance a hop called Galaxy is in it. It would taste of passionfruit, peach and citrus – but none of those fruits have been near the beer, it’s what comes out of the galaxy hops.

Right now, we’re lucky enough to have a few different places around our region brewing, Red Dog and Goanna in Mackay, and Ballistic in the Whitsundays. Down south the craft brewery industry is taking off, and maybe Mackay’s turn is coming to grow further.

Scotty

Catch the Star breakfast show - Scotty and Rach with Kaley - from

5am, Daytimes with Johnny, Will & Woody from 5pm and the Kyle and

Jackie-o Hour of Power from 7pm every weekday!

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Property Point

August 24, 2023

At first glance I am a boring creature of habit who has a predictable life with very little variation in what I do, where I go, who I see and the businesses I use. That may still be true after the second glance. And the third.

I prefer to think that I am loyal. But it’s not blind loyalty, rather it’s loyalty that has been earned and deserved.

I like going to the Shamrock Hotel on a Saturday afternoon or a public holiday for a quiet drink with my wife because there is a quiet, civilized bar (not the sports bar) and the bar manager is efficient, attentive and friendly. It isn’t good some days and bad on others, it’s always good.

And I love going to the Austral Hotel for lunch with friends because the steaks are good and the restaurant manager knows me and my mates and she is efficient, attentive and friendly.

Yes, I know, a theme is emerging here … not that I spend all my time in pubs but that good, friendly service brings me back time after time.

I go to the Ampol service station on Nebo Road for my petrol because I like the middle-aged lady who usually serves me.  She is efficient, attentive and friendly. She doesn’t try to up-sell. She never does any of the very annoying; “would you like to get a can of coke, a Mars bar and a pie for $10?”. Just good service.  I don’t even check the petrol price before filling up and sometimes I do buy ice creams for the family or a bag of ice for the Esky.

I like going to Laffo’s for a Sunday breakfast because, well, Laffo’s a good bloke, the food is good and the service is efficient, attentive and friendly.

My loyalty list goes on … Trantech for IT, NB Industries for servicing the car etc. It all comes down to the great service and trust.

I know there are other outstanding IT guys and mechanics, but I pick and stick with those I know who haven’t let me down. I need someone to trust for IT and David Tranter from Trantech is my man. I need a good mechanic that I can trust, and Shaun from NB Industries never lets me down. So I stick.

The other day I rang a client that I sold a house for a few years ago. He told me a while ago that he would be selling again at some stage, so I rang to see how he was going.

He said he and his wife had been talking about selling.

“We said just the other day that we need to get David around to have a look at the house and start making plans for the sale,” he said.

He told me that he wouldn’t go with anyone else and, while that is a wonderful thing to hear, I know there is an over-riding principle when it comes to loyalty … you have to deliver, always.

You can’t rest on your laurels. Loyalty is great but it is only retained by maintaining the standard that created the loyalty in the first place.

In my experience, selling real estate is no different to working in others businesses …  deliver results, be trusted, create loyalty.

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Mountain bike tourism grows fishing tourism

August 24, 2023

Platypus Beach, the Pioneer Valley Rail Trails and the Finch Hatton Mountain bike trail town are the ideas of three separate locals that found a councillor to champion their idea and present the idea to council for consideration.

My primary project has been the Pioneer Valley Mountain Bike trails. This project has never been about building something for the local kids to do on the weekends. The kids still get to use it, but this is the region’s biggest economic development project in two decades.

Mountain biking is the world’s second fastest growing sport, mountain bikers spend serious money on their machines and are willing to travel and spend money on new and favourite experiences.

At last week’s ordinary meeting, council approved tenders for the mountain bike trail head which connects the finish of the trails directly to town. A pump track that is critical to help mountain bikers develop their skills and the first 13 kilometres of mountain bike trail that will be the largest cluster of Airflow trails ever seen in Australia.

There have been some asking why council doesn’t spend on fishing and other tourism products. This council is the first to develop a fishing strategy, recreational vehicle strategy and mountain bike strategy.

It’s personally beyond me why we have never had a fishing strategy, but this council has done it.

There are big players in fishing that are coming to town because of this mountain bike project.

One product by itself can’t carry the load so now mountain biking is here fishing tours have a better chance of being viable.

The 30,000 mountain biking visitors a year will book a fishing or other tour on their rest days. They will buy meals, rent accommodation, and spend money at Finch Hatton, Eungella, Pinnacle, Garget, Walkerston, and Mackay. This will in turn bring more tourism products to the region and more opportunities for more people.

This council is spending money to provide opportunities for its residents, ratepayers, and their children. We used to be the gateway to the Whitsundays many years ago, but we lost that tourism title. This is how we get it back.

Cr Justin Englert

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