Community News

Council Embraces Innovation To Manage Rising Costs

Council Embraces Innovation To Manage Rising Costs

Three artificial intelligence (AI) initiatives are part of council's new budget to be adopted next week. These initiatives are the latest proactive steps from council to help mitigate significant financial pressures while continuing to deliver reliable, high-quality services to the community. Mayor Greg Williamson said the 2026/27 Budget reflected both the challenges facing local government and council’s commitment to modern, efficient service delivery. “Like many councils across the country, we are facing rising costs and reduced external funding,” he said. “Our focus is on finding smarter, more sustainable ways to deliver services without compromising quality for our community.” Council has seen a startling increase in a costs over recent years, including: An additional $665,000 increase in waste service costs due to reduced Queensland Government Waste Levy Subsidy and higher levy fees. A $1.1 million increase in waste expenses in the previous budget. A $5.92 million rise in depreciation costs this year alone. A $6 million shortfall from decreased Federal Assistance Grants in this budget contributing to a total reduction of more than $27 million in Financial Assistance Grants funding since 2016. An estimated $3 million annual increase in fuel costs. These pressures highlight the ongoing challenge of balancing affordability for residents with the real cost of delivering essential services. To help offset these impacts, council is investing in practical, targeted AI solutions that improve efficiency and reduce operating costs. A key initiative is the introduction of a new after-hours digital assistant, LUNA, which will operate from 4.30pm to 8.30am daily and all weekend from July 1. Replacing a previous afterhours model which used an outsourced, third-party call centre, LUNA will provide consistent, auditable responses using council-approved information. It will improve how afterhours calls are triaged, especially urgent and emergency enquiries, and will allow routine requests to be handled without delays or manual intervention. The transition follows changes in the external provider market and is expected to deliver about $80,000 in annual savings, while maintaining service quality and improving response consistency. Mayor Williamson said this initiative demonstrated council’s commitment to innovation while managing costs. “We’re using proven technology to deliver services more efficiently while maintaining the high standard our community expects,” Mayor Williamson said. Council is also expanding AI use in key service areas to address increasing demand and resource constraints. In Development Planning, automation of high-volume, low-complexity administrative tasks will reduce processing backlogs and allow skilled staff to focus on more complex work. A similar outcome will be achieved by using Agentic AI to enhance internal corporate services, allowing council’s staff to tackle more complex issues. This will help council maintain service levels despite workforce and cost pressures. Mayor Williamson said council was adopting a scalable approach to AI, building on existing systems to deliver improvements across multiple service areas rather than one-off solutions. “This approach ensures responsible and sustainable adoption of new technologies,” he said. “By reducing repetitive manual work and improving consistency, we can better manage costs while maintaining strong governance and oversight.” While efficiencies from these initiatives will be realised progressively, council’s immediate focus is on improving reliability, reducing inefficiencies and supporting a sustainable workforce model. These actions form part of council’s broader commitment to ensuring services remain efficient, accountable and future-ready, even as financial pressures continue to grow. Mayor Williamson said innovation would be key to navigating future challenges. “Innovation is essential to navigating the challenges ahead. By investing in smarter ways of working now, we are helping protect the services our community relies on into the future while putting downward pressure on rate rises.” Photo source: Mackay Regional Council

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113 Owens Creek Loop Road, Gargett - Gorgeous Modern Home, Sheds And Stables On 21 Acres

113 Owens Creek Loop Road, Gargett - Gorgeous Modern Home, Sheds And Stables On 21 Acres

Set on the elevated hillside of this 21-acre property, the beautifully crafted, fully airconditioned residence enjoys a breathtaking north-facing 27m x 4.2m covered deck, offering ample room for entertaining or peaceful contemplation while taking in the stunning ever-changing vista. A large covered tiled patio adjoins the deck and living area, creating additional outdoor space overlooking the firepit and orchard. The Property At A Glance Spacious open plan living, dining and kitchen area with central fireplace, opening onto two stunning outdoor spaces Modern galley-style kitchen with stone benchtops, induction cooktop, rangehood, pyrolytic self-cleaning oven and dishwasher Media room with projector, with potential to serve as a fourth bedroom Three generous airconditioned bedrooms, including the master suite with walk-in robe and ensuite Modern family bathroom with shower over bath and separate toilet Laundry with excellent storage and external access Airconditioning and ceiling fans throughout North-facing covered hardwood deck, measuring 27m x 4.2m, with stunning views West-facing 9.5m x 6.5m tiled patio overlooking the firepit and plentiful orchard The home is set within a fully fenced house yard, complete with a secure electric front gate at the road. There is an abundance of water across the property, including four dams, a bore with solar-operated submersible pump (not currently connected), three rainwater tanks with a combined capacity of 62,000L, and town water to the residence. Water is also plumbed to the orchard, stables and other areas throughout the property. Additional features include fully covered walkways connecting the carport to the home, wireless NBN and full mobile signal coverage. Infrastructure And Improvements 7m x 7m carport with electric roller door at the home 14m x 7m high-clearance shed with four roller doors and service trench Adjoining 12m x 6m tool shed Stables and pig pens A lush and abundant orchard with avocados, citrus and tropical fruits, along with a well-established beehive Optional machinery includes a Fiat 750 tractor with slasher and rotary hoe, 2000 SE5 backhoe, Hustler 54" zero turn ride-on mower, assorted tools and other plant and equipment. This stunning property is a true gem in the heart of the beautiful Pioneer Valley, offering the opportunity to settle in, relax and enjoy, or get creative and explore the endless possibilities on offer. Gargett is located in the Pioneer Valley, just 15 minutes from the Finch Hatton Mountain Bike Trail and the beautiful Finch Hatton Gorge. The local Gargett Store is only a short drive away, while the nearest shopping centre is 20 minutes to Marian and 50 minutes to Mackay. It is also an easy drive to the Bowen Coal Basin, Airlie Beach and The Whitsundays, with ample opportunities nearby for fishing, crabbing, prawning and boating. Rates: Approx. $1660 per half year Zoning: Rural Price: $1.6M Block Size: 8.88 hectares (21.75 acres) Builder: Brad Kirkpatrick, 2015

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Makinex Renewables - Reshaping Remote Power Solutions

Makinex Renewables - Reshaping Remote Power Solutions

Makinex Renewables is setting an ambitious target, saving 100 million litres of diesel in five years. In an industry long reliant on traditional diesel generators, the Australian-made and owned company is helping reshape how remote and off-grid operations power their sites. Focused on Hybrid Power Systems, Battery Energy Storage Systems and deployable solar arrays, Makinex Renewables is working with customers to lower fuel costs, reduce emissions and improve operational efficiency, while maintaining the dependable power their operations require. “The 100 million litre target gives us a clear and measurable objective to work towards while highlighting the impact renewable energy solutions can have across industries that traditionally rely on diesel power,” the company said. “It’s a goal that keeps us focused on developing practical solutions that deliver real-world results for our customers.” Designed for businesses operating in remote environments, Makinex Renewables’ modular systems can be deployed as standalone units, integrated together, or incorporated into existing site power setups. The company’s solutions are already delivering measurable results in mining. Following a trial installation, a mine site adopted Makinex Renewables’ Hybrid Power System and additional solar arrays, reducing generator runtime from 24 hours a day to approximately six to seven hours. Since the HPS45 was deployed in February, the site has cut generator fuel use by 125 litres a day, delivering annual diesel savings of around $91,000 and projected savings of $640,000 over the site’s seven-year life. Brad Cliff, Director of Generator Services Australia, said the project highlighted the benefits of continuing to challenge traditional ways of thinking and finding better solutions to longstanding industry challenges. To learn more about Makinex Renewables’ solutions, visit the team at the Queensland Mining and Engineering Exhibition in July.

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Bishop Danny Meagher Makes First Visit to St Patrick's College

Bishop Danny Meagher Makes First Visit to St Patrick's College

Most Reverend Daniel Meagher, the 11th Bishop of the Roman Catholic Diocese of Rockhampton, made his first visit to St Patrick's College on Wednesday, beginning the day alongside students and staff at the College's Brekky Van outreach service. The visit provided an opportunity for Bishop Daniel to experience the College's commitment to living its Catholic values through service to the wider community before officiating the blessing and official opening of newly completed building and refurbishment works. During the ceremony, Bishop Daniel addressed those in attendance. “We really are here to pray and bless the students and teachers who will use the buildings,” he said. The redevelopment has delivered contemporary learning spaces designed to support learning, wellbeing and faith formation while reflecting the College's commitment to providing high-quality educational opportunities. Assistant Principal: Mission, Mrs Andrea Crocker, said the occasion was a proud moment for the College community. “We’re finally getting to showcase our wonderful new facilities and the way the hard work of so many different people has come to fruition,” she said. The blessing and opening marked the culmination of years of planning and investment, with the new facilities set to benefit Mercy Campus students for years to come. Photo supplied

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Better Built Sheds

Mackay Dubbed A ‘Resources Workhorse’

November 30, 2023

In a statement from the Queensland Resources Council (QRC), it has been reported that more people than ever before in the Greater Mackay region are working in jobs supported by the mining and energy sector, rising by five per cent during the past financial year.

The region, including Mackay, Isaac and Whitsundays is now home to more people directly employed in the resources sector than any other region in Queensland, pushing Brisbane out of the top spot.

The QRC’s latest Economic Contribution report shows the sector now supports around 85,000 jobs in the area, representing almost 80 per cent of total employment.

Speaking from Mackay earlier this week, QRC Chief Executive Ian Macfarlane said the region was a modern-day workhorse for the resources sector and for Queensland.

“The resources sector contributed $18.4 billion to the Mackay region last financial year, representing 91 per cent of Gross Regional Product,” he said.

“This demonstrates how important the industry is to the region’s economy, and likewise how important the Mackay region is to Queensland.

“It’s why we need to continue to attract new investment in new, greenfield resources projects to support continued growth in our sector.

Mr Macfarlane said the State Government’s sudden decision last year to impose the world’s highest coal royalty taxes without consultation had increased the risk profile of investing in Queensland compared to other mining jurisdictions in Australia and around the world.

“There are mine projects literally across the border in New South Wales which are paying much lower royalty taxes than Queensland.

“That’s the reality of being an industry driven by private sector investment, the majority of which comes from overseas.” He said.

Ian MacFarlane said the industry will continue to call on the State Government to reconsider its decision.

Queensland Resources Council Chief Executive Ian Macfarlane

Photo supplied

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Dreaming Big On Day Of Disability

November 30, 2023

Local disability support agency, Feros Care, invited the local community to dream and connect at the Mackay Riverside Market this week with a day of celebration to mark the International Day of People with Disability (IDPWD).

At the heart of the Feros Care celebrations was an innovative 'Dream Wall', an interactive display featuring stars and clouds, adorned with dreams and aspirations written by attendees.

The Dream Wall is designed not just as an art installation, but also as a source of inspiration, encouraging visitors to envisage a future filled with possibilities.

Prompts such as work, making new friends, or community engagement are there to spur thoughts about life's potential and encourage everyone to dream big!

Feros Care's dedicated team were on-hand at the market stall to chat to people with disability about their dreams, ideas, and potential community connections.

Their aim is to collect valuable insights and use this data to develop activities and programs that truly resonate with the disability community's needs and desires.

Participants were encouraged to take a photo of their contribution to the Dream Wall, a tangible reminder of their aspirations and the journey towards achieving them.

Feros Care is a partner in the community for the National Disability Insurance Scheme (NDIS) and works towards helping people with disability live healthy, fulfilling and connected lives.

They work with clients to understand what is important to them and connect them to tailored support services to meet their life goals and improve overall wellbeing.

Established by the United Nations in 1992, IDPWD is globally recognised to foster awareness and acceptance of people with disability.

Each year the UN announces a theme to observe for the IDPWD event. The annual theme provides an overarching focus on how society can strive for inclusivity through the removal of barriers for people with disability. This has been occurring since 1992, when the General Assembly announced 3rd December as the International Day of Disabled Persons.

This year's focus is on collaborative efforts towards the Sustainable Development Goals, aiming for a fairer world inclusive of people with disabilities by 2030.

Feros Care were excited to host a day of connection and celebration, fostering inclusivity and understanding in our community.

Celebrate with Feros Care at Bluewater Quay

Photo supplied

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Marching Onward

November 30, 2023

131 ACU Sarina Celebrates 52 Years with Distinction

131 Army Cadet Unit Sarina (131ACU) held their Annual Ceremonial Parade at Sarina State High School last month.

This is the 52nd year that 131ACU has been operating in the Sarina community and this year, 30 Cadets participated in the ceremonial parade. The cadets put on an amazing display of their skills, dress and bearing to over 90 members of the Australian Defence Force Cadets, special guests and the members of the community.

Congratulations to all of the cadets on completing their years’ training and well done to those who received awards:

Drill and Bearing trophy - CDTCPL Sarah Bradford.

Dress and Presentation trophy - CDT Laila Box.

Best Male Recruit CDT Odin Olesen.

Best Female Recruit CDT Baylee Smith.

Best Junior NCO CDTCPL Rolly Lisle.

Best Senior NCO CDTWO2 Olivia Bradford.

Best Male Cadet CDTCPL Rolly Lisle.

Best Female Cadet CDTCPL Sarah Bradford.

Efficiency trophy - CDTWO2 Olivia Bradford.

John Ratter Shield for Excellence in Command - CUO Luke Wakefield.

Regina Gorton Fieldcraft trophy - CDTSGT Maddi Boucher.

Male Fieldcraft trophy - CDT CPL Caleb Harper.

Best Recruit Shot - CDT Gabriel Hjelte

Best Shot trophy - CDTLCPL Logan Gauci.

The cadets celebrated the end of their training year with an Annual Formal Dinner hosted by the Sarina Sporting and Services Club. Special guests in attendance included the RSM North Queensland AAC Brigade WO2 Andrew Dyer and his wife Sharon, Maree Franettovich and Bob North, and representatives of other ADF Cadet units from 122ACU Mackay, 105SQN Mackay and 80 Battalion.

What’s been happening at 131ACU Sarina in 2023? Participating in the local schools’ and community Anzac Day Services, four field bivouacs, Annual Field Exercise at Lavarack Barracks, and five cadets from 131ACU were selected to represent the North Queensland Brigade at national activities this year.

CDTCPL Caleb Harper represented NQLD Brigade at the National Adventure Training Awards held at Tasmania in April, receiving the coveted Golden Boomerang. Also in July, CDT Patrick Blanch, CDTCPL Sarah Bradford, CDTCPL Rolly Lisle and CDTCPL Jazmen Harmon represented NQLD Brigade at Chief of Army Cadet Team Challenge at Canungra. All of our cadets represented themselves and their Brigade very well and made lifelong memories and friendships to look back on. The cadets pushed themselves and overcame many obstacles mentally and physically! These types of courses really cement the cadets’ training and skills. They show themselves what they are capable of, and build their versatility, resilience and mateship.

Final training to be conducted this year will be leadership training. Cadets who will attend the Brigade Leadership Courses at Lavarack Barracks in December will be preparing for their upcoming courses, and cadets who are seeking to become Lance Corporal in 2024 will complete their course at the Unit.

Australian Army Cadets is a leading national youth organisation, focused on supporting the cadets to become responsible, compassionate and driven members of the community. The training provided gives the cadets the confidence to be their best selves and to adapt to whatever situation they may find themselves in. The organisational structure gives the cadets opportunities and training in leadership roles and teamwork. The values that guide us are based on the Australian Defence Force Values of respect, integrity, excellent, service and courage.

The Officer Commanding Captain (AAC) Amy Bradford would like to invite potential new recruits to an information session and open day at the unit on Friday 2nd February 2024, at the Ted Malone Rural Skills Centre, Breen Street Sarina from 1530-1830. Parents are required to attend from 1730hrs. On Saturday 3rd February from 0800-1200 the cadets will hold a sausage sizzle fundraiser next to Goode’s Butchery Sarina. Come along and have a chat to current cadets and staff and join 131 ACU in 2024! To join cadets in 2024 you must be turning 13 years old and no older than 16. We train overnight on Fridays fortnightly throughout the school terms. There is no joining fee.

If you’re ready to sign up now, email oc.131acu@armycadets.gov.au and sign up online https://www.armycadets.gov.au/find-a-unit/unit?ua=131ACU

Contributed by LT (AAC) Sam Trapp Training Officer 131 ACU Sarina

2023 131 Army Cadet Unit Sarina

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5 budgeting tips for the holiday season

November 30, 2023

The holidays are almost here! End-of-year festivities can be costly, especially considering our cost-of-living increases. Luckily, there are a few things you can do to minimise your expenses. Here are 9 tips to save you money this holiday season.

1. Ask everyone to provide a wish list

Yes, even the adults! Asking for gifts you want can sometimes be seen as greedy or entitled – but being clear with what you want or need saves money and waste for everyone.

2. Get creative with gift giving

Getting creative with different ways of gifting can ease the load and make it more fun – such as:

• Set a challenge to each make a gift at home, for example jams, chutneys, cocktail mixes, salts, spices, etc.

• Try Secret Santa or Bad Santa so each person buys one gift at a set price limit, rather than buying for everyone.

• Instead of individual gifts, agree on a group experience or activity to do together as a festive celebration.

3. Shop preloved

Preloved doesn’t have to mean compromising on quality. When looking for gifts, do a sweep of Facebook Marketplace, eBay and local op shops to see if you can snag something secondhand. Particularly when it comes to household goods and appliances, you might be able to find someone selling a brand new or like new product much cheaper than a retailer.

4. Ditch expensive gift wrap

Gift wrap can be wasteful and expensive – and close to Christmas, it can be pretty hard to find too. Instead, get creative with alternative wrapping solutions. Think cloths, tea towels, fabric offcuts, and even newspapers. Plus, it makes your present pile look artisanal and rustic!

5. Open the communication with friends and family

This year’s cost of living crisis is unprecedented, and almost everyone is feeling the pinch in some way. One of the most powerful things you can do at times like this is open the dialogue with friends and family. Take away expectations, create a safe space for people to say ‘sorry, I can’t afford that this year’, and come to an agreement that makes everyone feel like they’re being heard.

If you are looking to maximise your savings now and into the future, come in to see the Community Bank Sarina Bendigo Branch team at 37 Broad Street or call us on 4943 2634 to talk about how we can help.

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College Empowers Future Careers For Year 8 Students

November 30, 2023

The Year 8 Careers Showcase took place at Catherine McAuley College on 23rd November, with students implementing a reverse format to showcase their work to industry representatives.

The showcase is a part of the Careers and Education Module, based around the Greater Whitsunday Alliance module that was created to encourage students in their future employment endeavours.

Year 8 students put together a ‘career bucket’, a presentation featuring potential jobs they have studied this term that they would be interested in pursuing in later years. Industry representatives had the chance to view these presentations, see the interests of students and have meaningful conversations about jobs they can offer.

The goal of this event was to expose the students to as many job opportunities and career paths as possible, particularly areas in industries that are growing rapidly.

Head of Year 8 and Digital Technologies Teacher, Stacey Austin said it is important for students to make connections in the real world, realising that it’s not far away.

“In grade 10, they might want somewhere to do work experience, some might want to leave and get a trade in Year 11 and 12, it’s just really the first step to making those connections for students,” She stated.

“We want these kids to have the skills to get jobs in the future, so why not bring those jobs here? So they can start seeing straight away, what these [industries] want.”

The Careers Showcase is a stepping stone for students, with the end goal being a varied pool of potential industries for them to explore in the future. The event saw representatives from a host of industries, including mining, agriculture, aquaculture, marine, trades and health.

Stepping stone, not leaving it all to the last minute.

Stacey stated, “We’re hoping to build our bank of industries, so we’ll get more and more people to come, because the goal is to expose them to as many career choices as possible.”

The Year 8’s received valuable advice from industry professionals and were excited to explore the potential awaiting them for the future.

If you would like to represent your industry at the Year 8 Careers Showcase for 2024, email stacey_austin@rok.catholic.edu.au to get involved.

Max Reynolds and Danny Albert

Indiana Strong

Photos supplied

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Empowering Lives and Releasing Potential

November 30, 2023

Endeavour Foundation's Inspiring Mission

In the heart of Mackay, Endeavour Foundation tirelessly champions the belief that everybody possesses the ability to achieve their dreams and contribute to their community.

Their commitment to building a brighter future for all reflects their unwavering passion for enhancing lives, day by day. They recognise the unique needs of each individual and tailor their support accordingly. Whether it's achieving independent living, finding a fulfilling job, or actively engaging with the community, Endeavour Foundation is dedicated to walking alongside you every step of the way and helping you find the services that are right for you under the National Disability Insurance Scheme (NDIS).

Supported Independent Living: My Home, My Life

Endeavour Foundation knows that community inclusion is key for people to live their best life, so they've focused on developing homes that are centrally located, close to shops, transport, and services. Supported Independent Living (SIL) is a big step, especially for those leaving the family home for the first time. Endeavour Foundation's caring and committed team makes the change easier by creating a comfortable, familiar atmosphere for you to live in your own place, shared with housemates.  

As part of the My Home, My Life initiative, Endeavour Foundation recently constructed a new fully accessible home in Beaconsfield to provide an independent living solution for locals living with disability.

This modern and contemporary home includes safety features such as help buttons in each bedroom, bathroom, and living space; extra-wide corridors and doorways to accommodate wheelchairs; and smart home ducted air-conditioning systems with individual room control. Endeavour Foundation’s new homes meet the Platinum Level of the Livable Housing Australia (LHA) and are built above and beyond what is required by legislation for Specialist Disability Accommodation (SDA).

Building Skills and Confidence at work

Endeavour Foundation places a strong emphasis on helping individuals build skills and confidence in jobs they love. They offer Supported Employment opportunities at their Social Enterprise – Endeavour Foundation Business Solutions - in Slade Point, where jobs can be tailored to the unique abilities of workers.

Become an Employee

Participating in employment with Endeavour Foundation offers people the chance to acquire new skills, be part of a team, and earn an income. If you're 16 or older, you can work in a commercial setting with the support and guidance of Employment Coaches and Production Team Leaders. Employment becomes a gateway for personal growth, job satisfaction, and building lasting connections with colleagues.

Support for Employers

Supported Employment, funded through the NDIS, enables people to develop their skills within a secure setting before seeking employment in mainstream workplaces, should they wish to. While many employers would like to hire someone with disability, they often don’t know where to start. Endeavour Foundation makes it easier for employers and employees by continuing to offer NDIS-funded support as people transition to mainstream work and progress in their careers.

Business Solutions

By choosing Endeavour Foundation for your business solutions, you’ll receive high quality products and services while helping to provide meaningful employment for people with disability. From confidential document destruction to producing quality timber products, the work achieved at the Slade Point Social Enterprise is changing lives while providing valuable products and labour for local businesses.

Endeavour Foundation is here to unlock potential, remove barriers, and champion inclusivity in the community. Their comprehensive range of services is designed to inspire and uplift, creating a brighter future for all who seek to realise their dreams and aspirations.

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The Sweet Tick of Approval

November 30, 2023

The taste of sweet success is on the lips of Sarina Sugar Shed, taking home a gong at the 2023 Queensland Tourism Awards.

Acting Coordinator Adele Lewis said winning silver in Excellence in Food Tourism is a testament to the amazing experiences and products on offer in our region.

“We are thrilled to again be recognised as a premium food tourism experience in Queensland and we sincerely thank not only our amazing team, but everyone who has visited or purchased from us,” Ms Lewis said.

The award-winning facility has Christmas sorted, with hand-made masterpieces such as Asian Style Mango Chutney, Pineapple Sweet Chilli Jam and custom-made gift hampers with 100% locally made products.

And this is without even exploring the extensive alcoholic range of rums and liqueurs on offer, perfect for the adults come Christmas day.

There’s the newly released NOI Lychee Liqueur, NOI Orange & Ginger Liqueur, and even a new Coffee Liqueur.

Sarina Sugar Shed also hosts a range of award-winning tours and experiences.

Take a guided tour of the facility, through the miniature mill and outdoor area, before ending with tastings of liqueur, chutneys, sauces, ginger beer and freshly spun fairy floss.

For those wanting a more personal experience with the distiller, try your hand at the Rum Distillery Tour, a dedicated rum tasting session that covers the entire process.

Run by a team of hard-working staff and amazing volunteers, the award-winning facility showcases the special experiences on offer in our region. Find out more at sarinasugarshed.com.au.

Left to right - Ian Mason (Sarina Sugar Shed - Project Manager), Cr Michelle Green, Teona Cousin (Economic Development and Tourism - Executive Manager), Sarah-Jane Parrott (Sarina Sugar Shed - Distiller), Adele Lewis (Sarina Sugar Shed - Acting Coordinator), Deputy Mayor Karen May.

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Mackay Entertainment and Convention Centre Wins Bronze

November 30, 2023

The Mackay Entertainment and Convention Centre (MECC) has secured bronze for the Business Events Venue category at the 2023 Queensland Tourism Awards.

The award recognised the venue’s excellence across areas including technical capabilities, staff development, catering and customer experience.

Acknowledged as the largest convention centre between Cairns and Brisbane, this state-of-the-art building has the equipment and skilled staff to guarantee successful event delivery.

Mayor Greg Williamson said the bronze award was a testament to the hard work of the MECC team.

“What an incredible accomplishment for our staff to take home the bronze award for Business Events Venue,” Mayor Williamson said.

“To be considered with the many other tremendous business event venues in Queensland, and to come away with the third place, speaks volumes for the efforts and dedication of the more than 70 MECC staff and 170 volunteers,” he said.

“They truly go above and beyond.”

Acting Executive Manager of MECC and Events, Jemma Carey said many factors set the MECC apart, including the innovations and enhancements delivered by the team’s technical department.

“The continuous improvement of our venue’s lighting system has had significant benefits for our clients this year,” Ms Carey said.

“Basic set up for theme lighting in certain areas now takes as little as a few minutes, reducing staff hours and saving our clients’ money,” she said.

“The design and installation of a customised rigging solution also broadened the possibilities for event theming.

“Having innovative equipment alongside skilled staff allows a client’s vision to truly become a reality.

“This award reflects the hard work of our staff – we are incredibly proud!”

This is the second time the venue has placed at the Queensland Tourism Awards. In 2022, the venue was recognised with a silver award in the same category, demonstrating the MECC’s dedication to consistently deliver exceptional events.

The MECC leads the way for regional venues, using the latest available technology, adding high-end projectors, the latest audio-visual technology and world-standard acoustic systems.

“For more than 36 years our building has been recognised as Mackay’s premiere entertainment and performing arts venue,” Ms Carey said.

“From visitors to event planners, the MECC is considered a central meeting point within Queensland, ideal for events drawing a state-wide audience,” she said.

Cr Michelle Green, Jemma Carey (Acting Executive Manager MECC & Events), Andrew Bobeldyk (Executive Manager MECC & Events), Cr Karen May

Jemma Carey (Acting Executive Manager MECC & Events), Margaret Brignone (Volunteer, Friend of the MECC), Madonna Bianchi (Volunteer, Friend of the MECC) and Andrew Bobeldyk (Executive Manager MECC & Events)

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Mackay's Tourism Triumphs At Queensland Awards

November 30, 2023

After another ground-breaking year for Queensland tourism operators, the Queensland Tourism Industry Council’s Queensland Tourism Awards were back with Mackay businesses bringing home two silver and one bronze awards for the region.

At the 2023 Queensland Tourism Awards, Sarina Sugar Shed won Silver for Excellence in Food Tourism while The FLACKYARD won Silver for Best Tourism Restaurant. Mackay Entertainment & Convention Centre celebrated with a Bronze Award in the Business Event Venues category.

Also putting their products under the spotlight as nominees at the state awards were Isaac Regional Council's St Lawrence Wetlands Weekend Event, Friends of the MECC, Country Roads Motor Inn Dysart, Oh Deere Farm Stays and Windmill Motel & Event Centre.  All tourism operators completed a rigorous submission process to nominate for the Queensland Tourism Awards.

In the past financial year, Mackay broke its record for annual overnight visitor expenditure, reaching $751.3 million – a 22.5 per cent average increase compared to the previous financial year.

Spend per visitor also increased by 19.2 per cent in the last financial year and over the past three years, visitation has increased by 2.2 per cent to 1.1 million.

Queensland Tourism Industry Council’s Chief Executive Officer Brett Fraser congratulated the region on its success at the awards ceremony following a huge year of record-breaking tourism results.

“Congratulations to Mackay Entertainment and Convention Centre for receiving the Bronze award for Business Event Venues,” Mr Fraser said. “This is the second year in a row that they have been named a winner in this category which is a testament to the services they provide.

“Another massive congratulations to Sarina Sugar Shed for winning Silver in the Excellence in food Tourism category and The FLACKYARD for winning Silver in the Tourism Restaurants and Catering Services category.

“It’s great to see so many tourists flocking to Mackay, proving the region is a serious player in the Queensland tourism industry.”

Mackay Isaac Tourism CEO Al Grundy said, "It is so exciting to be at the Queensland Tourism Awards supporting our local businesses who put their heart and soul into making the visitor experience a memorable one every day of the year!

“On behalf of our region and the team, I want to say congratulations, and in our eyes you are all winners.”

The workers and businesses behind these awards gathered at the Cairns Exhibition Centre on 24 November for a night of tropical glamour and recognition for all their hard work in the Queensland tourism industry for the past year.

There were 31 award categories ranging from attractions, events, tour and transport operators, accommodation, restaurants, culture and marketing. Across the 31 categories, 78 operators were awarded including 31 Gold, 26 Silver and 20 Bronze.

Some of the Tourism Queensland Award winners with Queensland Premier Annastasia Palaszczuk

Mackay Isaac Tourism CEO Al Grundy, Deputy Mayor Karen May and Councillor Michelle Green joined representatives from the Sarina Sugar Shed and the MECC in celebrating wins at the Queensland Tourism Awards

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Make The Journey Part Of The Adventure

November 30, 2023

How good is Christmas and holidays?

I’ll let you know mid-January, because this year again my family is planning a visit to my hometown of Adelaide.

Driving.

Yes, it sounds crazy, but the key is to have my own transport when I’m back home so we can go wherever we want, whenever we want, without having to rely on my parents having a car available.

The last time we did the drive we made the journey part of the holiday, so each stop was a mini break in itself.

We had a surprise stay at Sea World Resort, a trip to Sea World, and a quick visit to Movie World, further south we had a few days in Port Macquarie where we dropped into the Koala Hospital.

One of the truly great things we did is walk over the Sydney Harbour Bridge, if you’re in Sydney it’s worth doing. An iconic landmark, awesome view and you get to see up close how this amazing piece of engineering was put together.

On our trip back we stayed in a former hometown of mine Orange in NSW and went for a look at Australia’s largest telescope near Coonabarabran. Making the drive part of the holiday is key to making long days in the car bearable.

This trip I’m thinking of a lap or two of Mt Panorama at Bathurst, if you haven’t done this one before it’s amazing. It looks steep on the TV, but that doesn’t do it justice as to how hilly the track is. And if you've got some ideas of things to do in Canberra, I'd love to hear them, because the capital is on the cards too.

The last time we went south we were well and truly ready for home on the way back and did Goondiwindi to Mackay in one day. In total it was over 7000 across three weeks, but I loved every bit of it.

If you’re travelling over Christmas may the petrol prices be low, the days in the car feel short, and the weather just awesome.

Scotty

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Property Point

November 30, 2023

Ange Postecoglouis a good example for anyone in sport or business or someone trying to get ahead in life - that perseverance, consistency, effort, self-belief, discipline and culture create success.

The Tottenham Hotspurs Manager (coach in our world) has gone from playing football (soccer in our world) for South Melbourne then coaching in Australia, Japan and Scotland before taking over one of the English Premier League’s most famous clubs.

He took over the Spurs after massive success over several years at Celtic in Scotland and arrived at a time when Tottenham seemed to have lost direction. Just before the season kicked off, the Spurs’ most famous player and highest goal scorer, Harry Kane, walked out.

But Ange just did what he had always done. He stuck to the brand of football he believed in, he created a culture at the club where the players believed in him and supported his positive, attacking style of play.

And, with some early success, the fans got on board. I don’t think the fans expected their team to be Premier League Champions this year but they were encouraged by ‘Angeball’, with its attacking intent and were blown away by early season success. They started singing songs about him.

Now Ange’s team won’t be winning the league this year. They are sitting fifth on the table and at the time of me writing this they had suffered several losses in a row. It’s a pretty tough comp that is dominated by a handful of massively rich clubs.

So, I would have thought fifth is pretty good in your first year. The challenge for Ange will be to maintain the level in the second-half of the season.

But he has given hope to fans and brought out the best in his players. And I’ve noted a few things: He doesn’t get too excited about a win (let’s maintain some equilibrium), he keeps it simple and uncomplicated saying he is doing nothing different to any other club he has coached because the philosophy and game style are the same. And he is humble.

So, for me, it all applies to working in business and real estate. Be consistent with your effort, maintaining the standards of communication and other key elements that are vital for doing the best thing by the sellers I work for.

Have a strategy, a game plan that works. A lot of sellers say: ‘you only need one buyer’ and that is true but the key thing is that one buyer needs to see that there is competition for the property, that they are not going to be able to steal the damn thing. The marketing, the data base of buyers, the team work within the agency creates competition.

And you need to work with a business that has a culture of success. One where everyone in the organisation understands what we are there to do. The client needs to be at the centre of everything.

Like Ange’s players, Gardian people enjoy the work but the enjoyment only comes because the work is being done and the results are there for our clients. Oh, and we’ve got a song, too, but we don’t expect you to sing it when we get you a good result.

Contributed by David Fisher

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New Government Program Boosts Women’s Sports

November 30, 2023

A new knock-out program implemented by the Queensland Government, Active Women and Girls is set to promote gender equity in Queensland's field of sports and recreation.

The $15 million Active Women and Girls Program is aiming to boost sport and active recreation opportunities for women and girls in Queensland. The program will be dedicated to encourage greater participation across all facets of sport and recreation, including playing, coaching, umpiring, volunteering and team management.

The program was launched during the Oceania Rugby Sevens tournament, a qualifying event for the Paris 2024 Olympic Games and supported by the Queensland Government as part of its program to secure major events on the pathway to the 2032 Brisbane Olympic and Paralympic Games.

The program is now open to applications, with funding available to be used across a range of focus areas, such as volunteer training, resources and equipment. Creating more participation opportunities for women and girls within clubs, communities and organisations is vital to deliver bigger and better opportunities.

Local clubs, state-level organisations, university-based clubs, and local government authorities can use this funding to deliver top-notch training, events, recognition, high-quality equipment and targeted programs.

There are two categories for eligibility under this program. Local clubs can apply for $7,500 under Category 1, with local government authorities and state-level sport and active recreation organisations having the ability to apply for $25,000 under Category 2.

Applications opened 20th November and will close on 6th March 2024. To apply for funding under this program, your organisation must be registered in the Sport and Recreation Grant Registration Portal.

Applications must be submitted using the online application form Sport and Recreation Grants Portal.

Find out if your club is eligible and apply now!

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Traffic Crash Fatality In Clairview

November 30, 2023

A statement released by Queensland Police Service informed the public that a 40-year-old Mackay man has passed away, following a truck rollover in Clairview on Monday 27th November.

Initial investigations indicated that at approximately 11.40am, a truck was travelling south along the Bruce Highway when it left the road and rolled. The driver, a 40-year-old Andergrove man, was declared deceased at the scene.

Forensic Crash Unit investigations are continuing.

If you have information for police, contact Policelink at www.police.qld.gov.au/reporting or call 131 444.

Report crime information anonymously via Crime Stoppers. Call 1800 333 000 or report online at www.crimestoppersqld.com.au.

Investigations into the fatality are ongoing

Photo credit: Queensland Police Service

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A Decade Of Playful Joy In Mackay

November 30, 2023

Let the Children Play Toyshop is your one-stop toyshop, servicing the local community with quality items to encourage imagination and play. The business opened in 2013 and this September they celebrated their ten-year anniversary of operations in Mackay.

Owner of Let the Children Play Toyshop Ally Blines believes in the importance of shopping local. She encourages customers during the Christmas period, to add ‘Mackay’ to the end of their online search when looking for specific products.

Ally stated, “If you make the effort to look, a lot of us local businesses have really good professional webstores. If we've got it listed on our webstore, it will come up.

“People come from Townsville, Rockhampton and even from Brisbane and they say things like, ‘Wow, I can't get these things where I live. How come you've got them in Mackay?’.”

Let the Children Play Toyshop opened during a mining boom in 2013, and within twelve months the industry had collapsed. This was considered one of the most difficult periods for the toyshop, nevertheless Ally pushed through the difficulties and continued the operation.

Covid-19 also created a hard road ahead for the business, with stock reassessment and home deliveries taking place to adapt to the changes. Let the Children Play Toyshop has continued with their home deliveries, free for locals on orders over $100.

Over the years, the business has grown its inventory to cater to infants and toddlers. Let the Children Play Toyshop has also been busy in recent times, updating their selection of board games and puzzles, with an emphasis on adult-style products to entice parents to join in the fun.

Let the Children Play Toyshop have a passion for customer-centric service, taking time to understand the needs of both parents and children and talking them through their options.

Ally stated, “I've chosen toys because I'm passionate about learning and the importance of play. But I think what I've become really passionate about is customer service.”

Find Let the Children Play Toyshop at Shop 2 on 176 Victoria St or visit www.playmackay.com.au for more information.

Owner Ally Blines with her vast array of board games and puzzles

Children can enjoy a hands-on experience at the store

Photo credit: Sinead Porter

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The Finishing Touch To Every Room

November 30, 2023

The Rug Gallery have been in business for over thirty years, supplying Mackay with high-quality rugs to add comfort and style to our homes.

The family business is owned by Katrina and Peter Hansen, who are a passionate duo striving to meet everchanging needs by offering quality service and one-on-one advice to their customers. With a fantastic range from designer to recycled rugs, the showroom has a wide variety to choose from, or you can order in if you’re in the market for something specific.

The team offer to search for specific rugs you might not be able to source yourself. If you can't find a rug to fit a space in your home or want some mats for your car, caravan or doorways, talk to the team about their custom-made products and overlocking services.

You can even take advantage of the Rug Gallery’s 24-hour ‘try before you buy’ option, to see the rug come to life in your home before making a final purchase.

Katrina stated her main mission in operating The Rug Gallery, “Helping people to make their homes look beautiful, helping someone have the ability to have a home that they want to come home to.”

She went on to say, “If we don't have what [customers] want, or if they want suggestions on things, we're always here to help them out and advise them in which way is the best way to go.”

The Rug Gallery stock quality products from trusted brands like Bayliss, Unitex, MOS International, Hufflett, Italtex and Brand Ventures.

For something traditional that stands the test of time, try rugs made from heat-set polypropylene, cotton, wool, hemp, sisal and jute. Recycled materials for rugs can include PVC, bicycle tubes, denim, fabric and leather. Machine-made rugs are stain resistant, or if you’re looking to spice up your alfresco space, try out the hard-wearing outdoor rugs!

Check out the tips and tricks for taking care of the rugs in your home, browse through The Rug Gallery website at theruggallery.com.au or visit the team at 133 Sydney Street to view their extensive range of products and services.

A vast range of colours and styles at Rug Gallery

Photo credit: Sinead Porter

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Your FREE Voice In Print

SARINA -  WALKERSTON – MIRANI – MARIAN – PAGET – OORALEA – MACKAY CITY – MACKAY NORTH – SLADE POINT – ANDERGROVE – BEACONSFIELD – NORTHERN BEACHES – FARLEIGH – MT OSSA – SEAFORTH – KUTTABUL - CALEN – BLOOMSBURY – PROSERPINE – CANNONVALE – AIRLIE BEACH – BOWEN – COLLINSVILLE – NEBO – MORANBAH

Locally Owned. Community Loved.