Mackay’s Georgia Knoll lights up a room from the moment she enters. Her beaming smile and constant positive personality has made her a favourite local identity, as well as a star employee for the Coffee Club on Wood Street.

For her dedication to service with a smile, Georgia was recognised with a nationwide award from the Coffee Club, the Service with Heart award.

The Coffee Club Wood Street and regular customers were quick to praise Georgia for this win.

“Every shift, Georgia arrives full of smiles and is extremely proud to wear the Coffee Club logo. Georgia has always encouraged us all to be kind to everyone and goes out of her way to greet everybody in store and does her best to make their day,” The Coffee Club said in a statement.

“We are so proud of Georgia for winning such a big award. Keep an eye out for her special embroidered apron next time you’re in store.”

Customer Helen Noy Newman said, “We had lunch at The Coffee Club Wood Street and Georgia’s beautiful face graced our visit! Thank you for making every single visit an enjoyable and happy experience.”

Jan Simpson added, “That big smile of yours is definitely a winner.”

Georgia’s family said that Georgia loves working at the Coffee Club and they are grateful for the business’ ongoing support.

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Georgia Knoll was presented with the Service with Heart award from Coffee Club’s head office

“I helped this woman load her shopping into her car this afternoon, she said she was so grateful that she could marry me.

“I couldn’t believe it, you do something nice for someone and they threaten to ruin your life.”

Happy 2023, Mackay!

I hope that joke started your day with a chuckle.

I chose to open with a good deed with a twist, because over the holidays, particularly in the week leading up to Christmas, I was floored with the generosity displayed by locals to those less fortunate.

And these displays of kindness came in all shapes and forms. Like a post on the Mackay Buy, Swap & Sell Facebook page, where Sonny Williams offered to give a good quality children’s bike away.

He asked, “Are there any mums or dads who need a pressie for a little takka?

“This bike would suit a 5+-year-old. Nothing wrong with it, free to a good home.

“I’d like this bike to go to someone who needs it and whom their child would appreciate. Merry Christmas.”

Another post on the Mums and Bubs of Mackay & the Whitsundays Facebook page showed that it doesn’t need to be a financial contribution to make a difference in a person’s life.

Madison Smith wrote, “I wanted to share about a beautiful and kind lady who helped me at Coles Mt Pleasant.

“I was in the self-serve checkout with my 7-week-old in the carrier and hubby had taken our son to the loo.

“My baby started crying and I had two people push in front of me as I turned to grab a couple of bags. When I got to the checkout, a lady in front of me asked if she could scan and bag my groceries so I could calm my baby.

“It was such a beautiful act of kindness, I’m so appreciative.”

Another story was shared about kindness from Coles Mt Pleasant.

“My son works at Coles Mt Pleasant mainly in the online department,” Tash Salanoa wrote.

“This is Tyrone’s first part-time job and first time working Christmas eve.

“When I picked him up after his shift, he came to the car with a smile from ear-to-ear just beaming and told me how a lovely lady surprised him with a box of chocolates and thanked him.

“Thank you to a lady named Leisa Scott, your kind and thoughtful gesture was so lovely.”

Pauline Nash in Sarina gave a shout-out to a local business who made her day.

She described how she accidentally placed an order for Alcorns Bakery in Andergrove instead of the Sarina store.

“They not only filled my order of bread rolls, but didn’t charge me. It was my mistake, so thank you ladies, I truly appreciate it.”

There were many more acts of kindness, from people picking up the tab for others while shopping, to individuals donating their belongings to those in need.

Now that the tinsel is down, the tree has been packed away and the world is a little less festive, I hope the kindness continues. The period after Christmas can be daunting for many people, emotionally and financially.

If you can spare some time to do good for others, I think January is the month where kindness is needed more so than any other time of the year.

Amanda

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A community forum was hosted in December 2022 by Federal Member for Dawson Andrew Willcox focussing on veterans’ services throughout the electorate with the Former Deputy Prime Minister and Shadow Minister for Veterans’ Affairs Barnaby Joyce.

Mr Joyce said Veterans’ Services were a top priority for the LNP, with substantial investment committed for veterans’ wellbeing at the election earlier this year.

“Our veterans are the heroes of the nation who have sacrificed so much for the sovereignty and freedom of our country,” he said.

“They deserve our complete support and investment.

When in Government, the LNP invested $5 million towards Veterans’ Wellness which was hoped to assist in building an RSL in Mackay and a wellness centre at Kinchant Dam.

“This is a legacy that we are extremely proud of, but there is still so much work to be done.

“We’re going to fight to try and get a wellness centre back, and if we were given the great honour of government, we make a commitment that we’ll be putting a wellness centre in Mackay.

“You need RSL’s, you need wellness centres, you need sub-branches to basically meet people who can say, ‘How are you going? I haven’t heard from you lately.’”

Mr Joyce said the forum is an opportunity to talk to local veterans about their concerns.

“One of the big things you do in opposition is you develop policy, and you don’t do it by your own divine intuition,” he said.

“You do it by talking to people.

“We want to take their concerns to Canberra to make sure our ex-serving personnel are looked after as well as possible.”

Mr Willcox said it was important to listen directly to the veterans and local community on how returned service men and women can best be supported.

“Many returned servicemen and women come home with significant trauma – experiences that stay with them for a lifetime,” he said.

“The prevalence of PTSD and suicide among serving and ex-serving Australian Defence Force members is deeply concerning.

“I will be doing everything that I can to make sure our veterans are well supported in our region.

“In Labor’s first Federal Budget, they cut all Veterans Wellness Hubs north of Brisbane.

“The Coalition wants to work with the Government to see these services are fully supported and fully funded for our Mackay region veterans.

“I believe if people are good enough to fight for this country, if they’re good enough to put their bodies on the line, their lives on the line, then when they come back to our home turf, we should look after them.”

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Federal Member for Dawson Andrew Willcox and Shadow Minister for Veterans’ Affairs, Barnaby Joyce. Photo credit: Sam Gillespie

A prime riverfront food and beverage location is next in line for a revamp as part of council’s Mackay Waterfront redevelopment.

Council is calling for tenders for a structural refurbishment of 8 River Street, formerly Maria’s Donkey and more recently the Don Daniels restaurant site.

It will be the third major project in the Mackay Waterfront Priority Development Area (PDA).

The first was the Queens Park redevelopment, followed by the Riverside Revitalisation.

Mayor Greg Williamson said the Riverside Revitalisation, a public realm development where the old Seafresh sheds were previously located, was nearing completion.

He said a revamp of the nearby 8 River Street building was the next important stage in revitalisation of the riverfront.

“We’re calling design and construct tenders for this building,’’ Mayor Williamson said.

“We are seeking a proposal from suitably qualified contractors for the structural refurbishment of the building,” he said.

“The brief will be a design and construct contract and aims to refurbish the building as a food and beverage facility.

“The building remediation will aim to enable the site to accommodate a variety of hospitality uses, such as café, restaurant, bar and function capabilities.”

Mayor Williamson said the design of the building must make full use of the position and the river views available.

“It must also provide connectivity with the Riverside Revitalisation public realm space, which is nearing completion.”

This project is jointly funded by the Australian Government and Mackay Regional Council.

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Tenders are wanted for structural refurbishment of the former Maria’s Donkey building on River Street

Means Less Patrolled Beaches For Mackay

Sarina and Bucasia Beaches will no longer be regularly patrolled by lifeguards, as a result of a decision by Surf Life Saving Queensland.

Following the tragic death of a teenager due to a box jellyfish sting, there has been a change to the marine stinger risk management procedure which will now require two lifeguards to perform a stinger drag before opening a beach. Previously this task had required only one lifeguard.

Adding increased resource pressures has meant that two of the Mackay region’s popular beaches will not be regularly patrolled, meaning the added intent of safety could have the opposite effect, with the potential to put more of the community in danger due to less patrolled beaches. Continue reading on page six to find out what this means for communities in Bucasia and Sarina.

A change to Surf Life Saving Queensland’s procedures will significantly impact the number of beaches that can be patrolled in the Mackay region.

As part of changes to their marine stinger risk management procedure, two lifeguards are now required to perform a box jellyfish drag before opening a beach.

This task was previously performed by one lifeguard with a smaller sized net.

However, the procedure has been updated following recommendations from Workplace Health and Safety Queensland after the tragic death of a teenager at Eimeo Beach last year due to a box jellyfish sting.

As a result, only Harbour Beach, Lamberts Beach and Eimeo Beach will be patrolled regularly for the next 12 months, which commenced earlier this week on Wednesday, January 4.

Sarina Beach will be patrolled intermittently by volunteer lifesavers and a roving lifeguard will be visiting both Sarina and Bucasia beaches each week to advise beachgoers of the risks of swimming at local beaches.

Development Services director Aletta Nugent said the reduction in patrolled beaches was unfortunate, but council had no other option.

“Surf Life Saving Queensland (SLSQ) patrol our beaches and they have been struggling with staff shortages for quite some time,” Ms Nugent said.

“Given the additional resourcing requirements of the new procedure, our only option was to reduce the number of beaches patrolled across the region or the contract would be cancelled as the terms would be unable to be met,” she said.

“This would mean we wouldn’t have anyone to patrol any of the beaches.

“Over the next 12 months we’ll be investigating ways to reinstate patrols to Bucasia Beach and Sarina Beach.

“We’re hopeful that the job market may also improve during this time.”

Residents in Sarina are encouraged to visit beachsafe.org.au for regular updates on the dates and times that volunteer lifesavers will patrol Sarina Beach.

Residents are also encouraged to visit nbbsurflifesaving.com.au/beach-reports for beach open/closure updates for SLSQ’s entire patrol region.

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Harbour Beach will continue to be patrolled following changes to Surf Life Saving Queensland’s marine stinger risk management procedure. Photo Supplied: Mackay Regional Council

Eimeo Beach

New Year’s Day, 2023.

While most of us were sleeping peacefully, perhaps nursing a sore head or wiping crusty eyes from seeing the new year in, our region’s rescue helicopter crews were primed and ready for activation.

They weren’t waiting for long.

On the morning of New Year’s Day, RACQ CQ Rescue were tasked to Moranbah to airlift a woman with a cranial bleed. This was followed in the afternoon by an even longer flight to Clermont, to transfer a hospital patient to Mackay.

To find out more about our region’s community funded rescue service, visit cqrescue.org.au.

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RACQ CQ Rescue started 2023 by airlifting a patient with a cranial bleed from Moranbah. Photo credit: RACQ CQ Rescue

Mackay families worried about expensive back-to-school costs for the new year can breathe a sigh of relief with the news that School Savvy is coming to town.

Selling secondhand school uniforms and quality booklist stationery supplies at extremely low-cost, School Savvy will be opening their pop-up shop at the Mackay PCYC from January 9 – 12.

CatholicCare’s General Manager for Health and Wellbeing, Flavia Prospero, said that she and her local School Savvy team were excited to be bringing the much-needed event to the region.

“School Savvy is a great program that is already run very successfully in many places across Queensland,” Ms. Prospero said.

“Pop-up shop prices generally range between one to five dollars, with the program all about making sure that no student is left without the resources they need to be engaged at school and to feel no different to any of their classmates.

“We believe very strongly that a family’s financial situation should never be a barrier to accessing a good education.”

Local businesswoman and Champ Group Managing Director, Matilda Chapman, said that Champ had previously supported School Savvy’s introduction to other areas of Queensland.

“You see a lot of families struggling, particularly with the rental crisis that we are in at the moment, housing affordability, and increases in electricity prices,” Ms. Chapman said.

“The School Savvy program is practical, real relief that will benefit a lot of Mackay families by making sure that they can access the school resources their kids need, without the added financial pressure.”

Mackay PCYC Manager, Sgt. Dorinda Freeman, said that she was also happy to extend the PCYC’s support after hearing the program was coming to town.

“I love the concept behind School Savvy,” Sgt. Freeman said.

“There are so many kids and families in Mackay who need this extra support, and to be able to help provide it to them in such a welcoming and inclusive way is something that really aligns with what we do at the PCYC.

“We look forward to hosting the School Savvy pop-up shop in January.”

For more information, find School Savvy CQ on Facebook.

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Flavia Prospero (left) with Sgt. Dorinda Freeman (right)

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Strong tourism recovery results for domestic tourism have been released in the latest National Visitor Survey by Tourism Research Australia last month.

The Mackay Isaac Region placed eighth nation-wide in the Top 10 tourism regions in overnight trips in the year ending September 2022, compared to the year ending September 2019, with an impressive 13 per cent increase and a total of 1.2 million trips.

The Mackay Isaac Region was unique in seeing an overall increase across both holiday and business travel visitors, with an increase of 31.9 per cent and 13.6 per cent respectively compared to 2019.

For the first time since the start of the pandemic, all spend by travel purpose categories exceeded pre-pandemic levels.

Mackay Isaac Tourism CEO, Al Grundy said that these results can be attributed to the efforts of the tourism industry working together to promote our region.

“The generous support of our major sponsors, including Mackay and Isaac Regional Councils, Tourism Events Queensland, Mackay Airport and Harrup Park, along with the hard work and contribution of our local businesses and operators, have been instrumental in returning these record-breaking results for the region,” Mr Grundy said.

“We are seeing the results of a successful events calendar drawing visitors to the region, along with the strength of the domestic drive market, which has seen caravan and RV growth supporting the overall leisure visitation.

“We look forward to maintaining strong visitation into 2023. Our major Destination Marketing Campaign, commencing in February 2023 will highlight the region’s strong event calendar and promote the message to ‘stay a little longer’ and experience the wonderful local experiences on offer.”

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The Mackay Classic Car Club finished off 2022 with a $500 donation to Dragons Abreast Mackay made on Sunday, December 11.

The money was primarily raised through driver reviver at Waverley Creek, a fundraising activity the Car Club takes part in every year.

“Up until this year, we go down on the last week of the school holidays in July,” said Mackay Classic Car Club President Les Palmer.

Dragons Abreast is a national charity with groups spread across the country and a membership of over 1200 individuals, the majority of whom are breast cancer survivors.

The group provides an understanding network for survivors who participate in the sport of dragon boat paddling.

The Car Club was approached by Dragon Abreast Mackay, saying their tractor needed attention.

“We had a call from them to say that their tractor that they pull their dragon boat out of the water with, they were having difficulties with it, mechanical problems,” said Mr Palmer.

“One of our members just happened to know somebody in the club, so we said, ‘Righto, we’ll donate $500 towards you getting your tractor fixed.’”

The Mackay Classic Car Club made the donation at Mackay Harbour in December last year and will continue to make similar donations throughout the community where they can.

“Without people like our car club, a lot of those little organisations wouldn’t survive,” said Mr Palmer.

“They’re not government funded, they’ve got to raise the money the best way they can and we’re willing to help out.”

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The Mackay Classic Car Club have donated funds to assist in the repair of Dragons Abreast Mackay’s tractor

The generosity of the Mackay community in the leadup to Christmas was commendable. Thousands of hampers, toys and other goodies were donated and distributed to organisations who help those in need, however that need doesn’t diminish along with the Christmas tree for another year.

Mayor Greg Williamson recently presented Lorraine Wirth, Manager of Community Accommodation and Support Agency (CASA) Mackay, a donation of $1200.

This donation was money saved from printing and sending hard copy Christmas cards, as the council opted to send eCards again this year.

It is a good opportunity to remember that organisations such as CASA rely on donations throughout the year, to support those in our community who need food and shelter.

The community is invited to support CASA by sending donations of non-perishable items to their office, or by donating via their website www.casamackay.org.au

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Lorraine Wirth, Manager of Community Accommodation and Support Agency (CASA) Mackay and Mayor Greg Williamson

A new, lower cost of PBS medicines came into effect on New Year’s Day, meaning the most patients will pay for a PBS listed medication is $30, down from $42.50.

This follows Parliament passing legislation late last year to lower the maximum co-payment cost of PBS medicines.

The Pharmacy Guild of Australia’s National President, Professor Trent Twomey, says this will be a big help to some 19 million patients, especially those who have been struggling to afford their medicines.

“In 2019-20 we learnt that 900,000 Australian patients did not get a script filled because they could not afford it,” Professor Twomey said.

“As health professionals, this disturbed us immensely and led to our “Affordable Medicines Now” campaign which pressured both parties to commit to lowering the cost of PBS medicines in the lead up to the last election.

“It’s a credit to our politicians that they listened to those concerns and gave a bi-partisan commitment to lower the maximum co-payment for PBS listed medicines after the election.

January 1 marked a significant date as was the first time in the history of the PBS that the general co-payment for medicines has come down and not gone up.

However, Professor Twomey says the campaign to make medicines universally affordable is far from over.

“We are now pushing to lower the maximum co-payment of PBS medicines even further, to $19.

“Reducing the maximum co-payment to $19 will mean an additional 30 per cent of PBS medicines are covered,” Professor Twomey said.

A national survey commissioned by the Pharmacy Guild in 2022 revealed the affordability of healthcare was the biggest hip pocket concern among polled voters.

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It’s a shocking statistic that a female giving birth in a Timor-Leste hospital is 14 times more likely to die, or have her baby die, than if she gave birth in Australia.

Timor-Leste has one of the highest rates of maternal mortalities, perinatal (stillbirth and newborn death), and infant mortality rates in the world. As a result of the recent conflict with Indonesia, the older generation of mentors is deceased and there is also a lack of infrastructure and training.

To help combat the sad statistics, the Mackay area Rotary clubs are sponsoring a vocational training team of 14 nurses and midwives from Timor-Leste to train at the Central Queensland University Nursing Campus in Mackay.

District Directory (D9560) Bente McDonald said many clubs in the region have been involved in developing a grant application and assisting with the project.

“We have also developed a strong relationship with our partner Central Queensland University which will deliver the training,” Ms McDonald said.

The vocational training team will attend a five-week course at Central Queensland University in Mackay, from January 7 to February 12, 2023. There will be an induction ceremony on Sunday January 8 at 9:00am, at CQU’s Canefield College, where interested people are welcome to attend.

“The nursing/midwifery training that will be offered in Australia is not available to the vocational training team members in Timor-Leste,” Ms McDonald added.

The area of focus will be maternal and child health. The participants all have nursing degrees and have worked for at least two years as nursing midwives, most much longer.

The group will be accommodated at Mackay Central Queensland University Student Accommodation.

“The Rotary clubs of Mackay Region are managing the program for the nurses,” Ms McDonald said.

“During the visit, they will be acting as tourist guides to the Timor-Leste visitors, escorting them around to explore many of the region’s wonderful attractions.

“On Australia Day our Timor-Leste guests, along with any interested people, will be invited to join our local Mackay clubs’ Australia Day celebrations.

“At the end of the Timor-Leste group’s five-week study visit to Mackay there will be a Rotary Foundation Celebration Dinner at which the vocational training team members will receive course completion certificates from the Dean of Nursing at Central Queensland University.

“This is a Rotary Foundation Project conveying that with good leadership, and determination, we can make a difference and do good in the world!”

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Midwives and nurses from Timor-Leste will complete vocational training in Mackay in an effort to reduce maternal mortalities. Photos supplied

Isaac Regional Council had to make thedifficult decision to cancel the 2022 Moranbah Australia Day Triathlon, whichwas postponed in January.

Despite Council’s best efforts to deliver thetriathlon later in 2022, staffing and volunteer shortages have meant Council wasunable to deliver last year’s event, once the swimming season had recommencedfrom September. 

The Moranbah Australia Day Triathlon will beback on 26 January 2023 with Council committing to a refreshed event in the newyear.

Individuals and teams who registered for 2022will receive an invitation to register for the 2023 triathlon.

Council would like to thank the community fortheir support and understanding.

If you are interested in becoming a volunteerfor the 2023 event, please call Council’s Community Engagement, Programs andEvents team through our Customer Service Centre on 1300 ISAACS (1300 472 227).

EVENT DETAILS

Thursday 26 January 2023
6.30am - 8.30am
Greg Cruickshank AquaticCentre

Jump start your health and fitness for2023 by joining us at Moranbah's annual triathlon.

Entry is free, with the first 100 registrationsgetting a free singlet!

There will be a free BBQ Breakfast andPresentation of winners when all competitors finish.

SCHEDULE

6.00am - Registration opens
6.20am - Race Briefing
6.30am - Adult start
6.45am - Mini kids

LONG COURSE (ages16+)

·        TRIATHLON - 600m Swim | 20km Cycle| 5km Run

·        AQUABIKE - 600m Swim | 20km Cycle

·        AQUATHON - 600m Swim | 5km Run

·        DUATHLON - 2.5km Run | 22km Cycle| 5km Run

TEAMS (ages 12+)

·        TRIATHLON - 600m Swim | 22km Cycle| 5km Run

ENTICER (ages12+)

·        TRIATHLON - 300m Swim | 12km Cycle| 2.5km Run

MINI KIDS (ages 7 -12yrs)

·        TRIATHLON - 50m Swim | 2km Cycle |500m Run

·        AQUATHON - 50m Swim | 500m Run

FREE:

·        REGISTRATION

·        RACE SINGLET - First 100 Receive aFREE Singlet*

·        BBQ Breakfast

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National Australia Bank (NAB) closed its Dysart doors last month due to dropping customer numbers.

The bank said more and more customers are choosing to do their banking online, over the phone or by video conference.

Approximately 58% of NAB’s customers in Dysart had only visited the branch once in the last year and more than 74% of customers are also using other locations.

“As (customers) continue to bank differently, it’s important we continue to adapt with them,” read a statement from NAB.

“Closing a branch is always a difficult decision and we understand the change can be a big adjustment for some customers.”

The nearest alternative branch for NAB customers is in Moranbah, while customers are still able to withdraw cash, deposit cash and cheques and check account balances at Dysart Post Office.

Federal Member for Capricornia Michelle Landry is calling on the NAB to stop closing regional branches.

“The closure of the NAB branch in Dysart is a massive blow to the local community and will have an impact on the local economy, with those local jobs being lost,” Ms Landry said.

“In regional towns such as Dysart, many of the elderly members of the community have only ever had the experience of face-to-face banking with bank staff that they trust and are friendly and familiar to them.

Kerry of IGA Dysart said while the closure won’t affect her business, many locals are disappointed.

“I know there’s a lot of unhappy people,” she said.

“It’s yet another business closing down, another service we’ve lost.

“They had a lot of trouble for the last few years manning the NAB bank.

“I know from running this place, finding people is ridiculous.”

A fellow Dysart resident agreed that while most banking services are offered by the post office, the closure is disappointing.

“There’s only two ATMs in town so it’s hard for people to get cash-out,” they said.

“We can understand, because there’s no staff and it’s hard, too, because it’s a small town.

“It’s still hard for many people because everyone relies on the one bank in town, everyone has a NAB account, so that’s a bit hard.”

Another five towns are set to lose their last bank over the next two weeks with the big four banks giving notice to 35 more regional towns that they will be closing branches in the first half of 2023.

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Josh Sondergeld has embraced Moranbah, and word has it that Moranbah has in turn embraced Josh.

The registered nurse arrived in the town he’d never even heard of before, three years ago.

“My partner Ashleigh, who is a teacher, finished uni the same year I did and she got a contract here in Moranbah,” Josh said.

“I had absolutely no idea about Moranbah at all.”

Though Josh has been a carer from a very young age, nursing wasn’t his first career choice.

“I did concerts; sound and lighting, for 15 years,” Josh said.

“My grandmother was a nurse. She passed away, but beforehand I was up at the Wesley hospital spending time with her, and I just thought ‘I’m going to do it (nursing)’.

“I also have an aunt who’s a nurse at Baralaba (in Central Queensland).”

The sad circumstances that led to Josh adopting a carer role from an early age relate to his little sister being involved in a motor vehicle accident when she was just two years old.

“I’ve always had an interest in nursing because my sister was reversed over by a car, which left her with an acquired brain injury," Josh said.

“I’ve helped to look after her pretty much my whole life, along with mum and dad, because I was the eldest in the family.

“I’ve always been around the medical field, and I loved looking after people.”

After finishing a two-week placement in Moranbah Hospital, Josh was given a part-time contract immediately.

Moranbah Hospital Director of Nursing Mel Hornery said they saw potential.

“Josh was mature, and a quick learner,” she said.

Over the past three years, Josh has embraced both the town and the hospital, and thrown himself wholeheartedly into community life.

He took a lead role in preparing for the hospital’s most recent accreditation and has also been promoted into the acting nurse unit manager role.

He is just as active outside of work volunteering in the community, and he was snapped up due to his sound and lighting skills to help with the recent @MoranbahCarolsByCandlelight event.

He also has a passion to see the rural facility through the build of its new hospital.

“I love Moranbah – I like the community, and I’m heavily involved,” Josh said.

“I think that also helps a bit with the job, because you develop a rapport with people.

“A familiar face puts people at ease.

“I have a huge passion to see this hospital through the next stage, to see the new hospital built and operating.”

By Mackay Hospital and Health Service

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Josh Sondergeld became a carer from a young age after his younger sister was involved in a motor vehicle accident