Community News

Council Embraces Innovation To Manage Rising Costs

Council Embraces Innovation To Manage Rising Costs

Three artificial intelligence (AI) initiatives are part of council's new budget to be adopted next week. These initiatives are the latest proactive steps from council to help mitigate significant financial pressures while continuing to deliver reliable, high-quality services to the community. Mayor Greg Williamson said the 2026/27 Budget reflected both the challenges facing local government and council’s commitment to modern, efficient service delivery. “Like many councils across the country, we are facing rising costs and reduced external funding,” he said. “Our focus is on finding smarter, more sustainable ways to deliver services without compromising quality for our community.” Council has seen a startling increase in a costs over recent years, including: An additional $665,000 increase in waste service costs due to reduced Queensland Government Waste Levy Subsidy and higher levy fees. A $1.1 million increase in waste expenses in the previous budget. A $5.92 million rise in depreciation costs this year alone. A $6 million shortfall from decreased Federal Assistance Grants in this budget contributing to a total reduction of more than $27 million in Financial Assistance Grants funding since 2016. An estimated $3 million annual increase in fuel costs. These pressures highlight the ongoing challenge of balancing affordability for residents with the real cost of delivering essential services. To help offset these impacts, council is investing in practical, targeted AI solutions that improve efficiency and reduce operating costs. A key initiative is the introduction of a new after-hours digital assistant, LUNA, which will operate from 4.30pm to 8.30am daily and all weekend from July 1. Replacing a previous afterhours model which used an outsourced, third-party call centre, LUNA will provide consistent, auditable responses using council-approved information. It will improve how afterhours calls are triaged, especially urgent and emergency enquiries, and will allow routine requests to be handled without delays or manual intervention. The transition follows changes in the external provider market and is expected to deliver about $80,000 in annual savings, while maintaining service quality and improving response consistency. Mayor Williamson said this initiative demonstrated council’s commitment to innovation while managing costs. “We’re using proven technology to deliver services more efficiently while maintaining the high standard our community expects,” Mayor Williamson said. Council is also expanding AI use in key service areas to address increasing demand and resource constraints. In Development Planning, automation of high-volume, low-complexity administrative tasks will reduce processing backlogs and allow skilled staff to focus on more complex work. A similar outcome will be achieved by using Agentic AI to enhance internal corporate services, allowing council’s staff to tackle more complex issues. This will help council maintain service levels despite workforce and cost pressures. Mayor Williamson said council was adopting a scalable approach to AI, building on existing systems to deliver improvements across multiple service areas rather than one-off solutions. “This approach ensures responsible and sustainable adoption of new technologies,” he said. “By reducing repetitive manual work and improving consistency, we can better manage costs while maintaining strong governance and oversight.” While efficiencies from these initiatives will be realised progressively, council’s immediate focus is on improving reliability, reducing inefficiencies and supporting a sustainable workforce model. These actions form part of council’s broader commitment to ensuring services remain efficient, accountable and future-ready, even as financial pressures continue to grow. Mayor Williamson said innovation would be key to navigating future challenges. “Innovation is essential to navigating the challenges ahead. By investing in smarter ways of working now, we are helping protect the services our community relies on into the future while putting downward pressure on rate rises.” Photo source: Mackay Regional Council

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113 Owens Creek Loop Road, Gargett - Gorgeous Modern Home, Sheds And Stables On 21 Acres

113 Owens Creek Loop Road, Gargett - Gorgeous Modern Home, Sheds And Stables On 21 Acres

Set on the elevated hillside of this 21-acre property, the beautifully crafted, fully airconditioned residence enjoys a breathtaking north-facing 27m x 4.2m covered deck, offering ample room for entertaining or peaceful contemplation while taking in the stunning ever-changing vista. A large covered tiled patio adjoins the deck and living area, creating additional outdoor space overlooking the firepit and orchard. The Property At A Glance Spacious open plan living, dining and kitchen area with central fireplace, opening onto two stunning outdoor spaces Modern galley-style kitchen with stone benchtops, induction cooktop, rangehood, pyrolytic self-cleaning oven and dishwasher Media room with projector, with potential to serve as a fourth bedroom Three generous airconditioned bedrooms, including the master suite with walk-in robe and ensuite Modern family bathroom with shower over bath and separate toilet Laundry with excellent storage and external access Airconditioning and ceiling fans throughout North-facing covered hardwood deck, measuring 27m x 4.2m, with stunning views West-facing 9.5m x 6.5m tiled patio overlooking the firepit and plentiful orchard The home is set within a fully fenced house yard, complete with a secure electric front gate at the road. There is an abundance of water across the property, including four dams, a bore with solar-operated submersible pump (not currently connected), three rainwater tanks with a combined capacity of 62,000L, and town water to the residence. Water is also plumbed to the orchard, stables and other areas throughout the property. Additional features include fully covered walkways connecting the carport to the home, wireless NBN and full mobile signal coverage. Infrastructure And Improvements 7m x 7m carport with electric roller door at the home 14m x 7m high-clearance shed with four roller doors and service trench Adjoining 12m x 6m tool shed Stables and pig pens A lush and abundant orchard with avocados, citrus and tropical fruits, along with a well-established beehive Optional machinery includes a Fiat 750 tractor with slasher and rotary hoe, 2000 SE5 backhoe, Hustler 54" zero turn ride-on mower, assorted tools and other plant and equipment. This stunning property is a true gem in the heart of the beautiful Pioneer Valley, offering the opportunity to settle in, relax and enjoy, or get creative and explore the endless possibilities on offer. Gargett is located in the Pioneer Valley, just 15 minutes from the Finch Hatton Mountain Bike Trail and the beautiful Finch Hatton Gorge. The local Gargett Store is only a short drive away, while the nearest shopping centre is 20 minutes to Marian and 50 minutes to Mackay. It is also an easy drive to the Bowen Coal Basin, Airlie Beach and The Whitsundays, with ample opportunities nearby for fishing, crabbing, prawning and boating. Rates: Approx. $1660 per half year Zoning: Rural Price: $1.6M Block Size: 8.88 hectares (21.75 acres) Builder: Brad Kirkpatrick, 2015

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Makinex Renewables - Reshaping Remote Power Solutions

Makinex Renewables - Reshaping Remote Power Solutions

Makinex Renewables is setting an ambitious target, saving 100 million litres of diesel in five years. In an industry long reliant on traditional diesel generators, the Australian-made and owned company is helping reshape how remote and off-grid operations power their sites. Focused on Hybrid Power Systems, Battery Energy Storage Systems and deployable solar arrays, Makinex Renewables is working with customers to lower fuel costs, reduce emissions and improve operational efficiency, while maintaining the dependable power their operations require. “The 100 million litre target gives us a clear and measurable objective to work towards while highlighting the impact renewable energy solutions can have across industries that traditionally rely on diesel power,” the company said. “It’s a goal that keeps us focused on developing practical solutions that deliver real-world results for our customers.” Designed for businesses operating in remote environments, Makinex Renewables’ modular systems can be deployed as standalone units, integrated together, or incorporated into existing site power setups. The company’s solutions are already delivering measurable results in mining. Following a trial installation, a mine site adopted Makinex Renewables’ Hybrid Power System and additional solar arrays, reducing generator runtime from 24 hours a day to approximately six to seven hours. Since the HPS45 was deployed in February, the site has cut generator fuel use by 125 litres a day, delivering annual diesel savings of around $91,000 and projected savings of $640,000 over the site’s seven-year life. Brad Cliff, Director of Generator Services Australia, said the project highlighted the benefits of continuing to challenge traditional ways of thinking and finding better solutions to longstanding industry challenges. To learn more about Makinex Renewables’ solutions, visit the team at the Queensland Mining and Engineering Exhibition in July.

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Bishop Danny Meagher Makes First Visit to St Patrick's College

Bishop Danny Meagher Makes First Visit to St Patrick's College

Most Reverend Daniel Meagher, the 11th Bishop of the Roman Catholic Diocese of Rockhampton, made his first visit to St Patrick's College on Wednesday, beginning the day alongside students and staff at the College's Brekky Van outreach service. The visit provided an opportunity for Bishop Daniel to experience the College's commitment to living its Catholic values through service to the wider community before officiating the blessing and official opening of newly completed building and refurbishment works. During the ceremony, Bishop Daniel addressed those in attendance. “We really are here to pray and bless the students and teachers who will use the buildings,” he said. The redevelopment has delivered contemporary learning spaces designed to support learning, wellbeing and faith formation while reflecting the College's commitment to providing high-quality educational opportunities. Assistant Principal: Mission, Mrs Andrea Crocker, said the occasion was a proud moment for the College community. “We’re finally getting to showcase our wonderful new facilities and the way the hard work of so many different people has come to fruition,” she said. The blessing and opening marked the culmination of years of planning and investment, with the new facilities set to benefit Mercy Campus students for years to come. Photo supplied

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RHB Rect

What to Do If You Find Sick, Injured or Orphaned Wildlife

January 15, 2026

Residents of the Whitsunday Shire are being reminded to act quickly and responsibly if they encounter sick, injured or orphaned native wildlife, with expert help available through dedicated wildlife rescue services.

Native animals can become injured or unwell for many reasons, including vehicle strikes, disease, attacks by other animals, or becoming trapped in fencing or netting. Sadly, these incidents often leave young animals orphaned and vulnerable, requiring urgent and specialised care.

If you come across a sick, injured or orphaned wild animal (excluding marine animal strandings), the first step is to call Fauna Rescue Whitsundays on 4947 3389 or 1300 ANIMAL (1300 264 625) immediately. The 1300 ANIMAL (1300 264 625) service operates from 7am to 7pm, 365 days a year, providing specialist advice on the safest way to respond and ensuring the animal has the best possible chance of survival. After hours, assistance is still available through the RSPCA Hotline, which can help connect callers with their nearest wildlife rescue organisation.

Even when an animal appears to have only minor injuries, experts warn that serious internal trauma may still be present. This also applies if a dog or cat has interacted with wildlife, as even small scratches or contact with saliva can transmit harmful bacteria that require professional treatment.

For marine animal strandings, including sick, injured or deceased turtles, dolphins, dugongs or whales, the public should call 1300 130 372.

The Queensland Government appreciates the community's compassion for native animals, noting that by taking these actions, residents will be directly contributing wildlife conservation efforts accross the state.

The Whitsundays homes plenty of adorable animals like wallabies. Photo source: Visit Whitsundays
Green Sea Turtles are often spotted in the region. Photo source: Visit Whitsundays

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Meet Banjo

January 15, 2026

Banjo is a happy-go-lucky Bull Terrier x Staffy with a love for life and a playful personality that’s hard to resist. This affectionate young dog enjoys games with balls and soft toys and is looking for an active home where he can enjoy plenty of walks, playtime, and quality bonding with his new family.

Banjo is a small–medium, male dog who gets along well with other dogs and is great with children aged seven and up. While his compatibility with cats and livestock has not yet been tested, he walks well on a lead with a little reinforcement and is full of energy and enthusiasm.

To ensure Banjo thrives, adopters will need a secure, high-fenced yard and a household ready for an active, playful companion. He will come vaccinated, desexed, and microchipped, with his desexing scheduled for the week beginning 12 January. His heartworm status is to be tested.

Banjo’s adoption fee is $400. He is ready to find a loving home where he can be a joyful, loyal companion and a true member of the family.

For more information or to arrange a meet and greet with Banjo, interested adopters are encouraged to get in touch with the rescue team. Sharing Banjo’s story is also appreciated to help him find the forever home he deserves.

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Happy New Year!

January 8, 2026

Welcome To The First Paper Of 2026

Mackay rang in 2026 in spectacular style at the 2025 New Year’s Eve River Party at Bluewater Quay, where families and locals turned out in force to farewell the year together.

The riverfront came alive with bustling food stalls, live music setting the soundtrack for the night, and a vibrant atmosphere that reflected the spirit of the community. As evening fell, the celebrations built to a dazzling fireworks display, lighting up the sky and marking a memorable start to the year ahead.

As you hold our very first publication of 2026 in hand, Life Publishing Group extends our warmest New Year wishes to our community. A fresh year brings fresh perspective, with new stories to tell, milestones to celebrate, and moments that remind us why local voices matter.

Thank you for welcoming Life into your homes, your conversations, and your everyday lives. Here’s to bold beginnings, shared success, and a year driven by connection, community, and possibility.

Happy New Year!

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Have A Chat With Hannah 9 January

January 22, 2026

Hi lovely readers!

I hope you had a wonderful rest over the Christmas break.

We’re officially back in the office, and I’m so ready to smash out another great year with you all!

I honestly didn’t get up to much over the holidays, but I’m grateful for the chance to rest and recharge, ready to start fresh for the new year. Adam and I spent quite a bit of time with our Rhodesian Ridgeback, Mocha, and for Christmas, we hosted our very first festive dinner.

The dining table was filled with all the people I love most, including my parents, my mother-in-law, my sister, and my niece.

And of course, we had ham for the following four days! Ham sandwiches, ham toasties, ham and salad, ham with tomato sauce… and so on, lol!

For New Year’s, I ventured along with Adam to the 2025 NYE Riverside Party to snap some shots of beautiful families soaking up the festive spirit. Live music, food stalls, and hundreds of happy locals filled the Bluewater Quay.

As the night went on, I met up with some friends and leaders from my church, and as the timer ticked down to 12am, we gathered to share what we’re grateful for heading into 2026.

If you haven’t taken a moment to think about something that happened in 2025 that you’re grateful for, I encourage you to do the same.

While New Year’s resolutions are great, it's also important to acknowledge just how far you've already come!

Scripture of the week: “Give thanks to the Lord, for he is good; his love endures forever.” – 1 Chronicles 16:34

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Young Local Donates To RSPCA Mackay Animals

January 8, 2026

A simple act of kindness has delivered a big boost of cheer to animals in care at RSPCA Mackay, thanks to the generosity of a young local who chose compassion over personal reward.

Nate recently received a voucher from his workplace, but rather than spending it on himself, he walked into RSPCA Mackay with bags filled with toys, dog and cat food, and essential supplies for animals awaiting their forever homes.

RSPCA Mackay shared its appreciation, saying, “Thank you very much Nate! He received a voucher from his work and instead of spending it on himself he brought in bags of toys, dog and cat food. We hope to have him as a volunteer in the new year.”

For the local shelter, the donation arrived at a time when every item makes a meaningful difference. With many animals relying entirely on community support, contributions like Nate’s help ensure they receive comfort, enrichment and proper nutrition while in care.
RSPCA Mackay said it is always in need of practical items to support daily operations and animal wellbeing, including treats, toys, treat pouches, wet food, bones, collars and leads, medicated shampoos, and other donated goods.

“We are always in need of treats, toys, treat pouches, wet food, bones, collars and leads, medicated shampoos and anything you can donate is very much appreciated,” the organisation said.

Acts like Nate’s serve as a reminder that kindness doesn’t have to be grand to be powerful, and that small choices can have a lasting impact on the lives of animals, and the community, right here in Mackay.

Nate brightened the lives of RSPCA Mackay animals by donating toys, food, and supplies instead of spending his workplace voucher on himself. Photo source: RSPCA Mackay

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Be Like Dengue Damo

January 8, 2026

And Be Ready For The Wet Season

The Mackay region’s favourite mosquito warrior is reminding residents to make sure their properties are ready for summer.

From clearing the gutters of leaves, tipping out containers of stagnant water and wearing protective clothing, Damo has taken steps to protect his family from dengue fever.

Mayor Greg Williamson said now is the time to make sure your home and yard is in order.

“We’re yet to get the heavy summer rainfall, so the current spell of dry weather is the ideal time to check around your property to ensure your yard isn’t a breeding ground for mosquitoes,” Mayor Williamson said.

“Dengue mosquitoes (Aedes aegypti) breed in stagnant water around the home,” he said.

“To help prevent a dengue outbreak, it is important to tip out any water in pot plant bases and containers, store items that can hold water in a dry spot or undercover, throw out any rubbish lying around and clean out your gutters.

“Dengue mosquitoes only need a small amount of water to breed in, so it’s important to keep the area around your house clean and free of items where water can accumulate, especially in the wet season.

“The symptoms of dengue fever include headaches, fevers, aches and pains, nausea, vomiting and, in some rare cases, can result in death.

“If you experience any of these symptoms, please see a doctor immediately.”

Mayor Williamson said it’s also important to wear long clothing and insect repellent when outside and ensure door and window screens don’t have any holes in them.

Queensland Health data shows there was an outbreak in Townsville last year, with 11 cases reported in the first quarter of 2025.

Mackay’s mosquito warrior is urging residents to use the current dry weather to remove stagnant water and prepare their homes now to help prevent dengue fever this summer. Photo supplied

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Empowering Dawson’s Next Generation Of Sporting Talent

January 22, 2026

Federal Member for Dawson, Andrew Willcox MP, is proud to announce that 44 outstanding young athletes from across the Dawson electorate have been successful recipients of the Australian Government’s Local Sporting Champions program.

The successful applicants come from communities right across the electorate, including Wulguru, Balnagowan, Mount Pleasant, Riordanvale, Idalia, Glenella, Slade Point, Rural View, South Mackay, Seaforth, Ayr, Breadalbane, Cannonvale, Annandale, Shoal Point, Andergrove, North Mackay, Erakala, Hampden, Bowen, Sugarloaf, Midge Point, and surrounding areas.

“These 44 young athletes are a credit to themselves, their families, their coaches, and the local clubs that support them,” Mr Willcox said.

“Dawson has a strong and proud sporting culture, and it is terrific to see so many young people earning the opportunity to represent our region at state, national, and international level.”

The Local Sporting Champions grants assist recipients with the significant costs associated with elite competition, including travel, accommodation, uniforms, and essential sporting equipment. Each successful applicant may receive up to $750 to support their participation.

Athletes from the Dawson electorate will go on to represent their communities across a broad range of sports, including rugby union, rugby league, basketball, touch football, softball, netball, hockey, football, athletics, cross country, swimming, rowing, volleyball, gymnastics, BMX, motocross, pony club, skate hockey, and Australian football. Competitions range from Queensland state championships through to national championships and international events.

“Regional athletes often face additional financial pressures simply due to distance and travel requirements,” Mr Willcox said.

“The Local Sporting Champions program helps ensure that young people from regional communities like Dawson are not disadvantaged and can compete on an equal footing with their metropolitan counterparts.”

Applications Now Open

Mr Willcox is encouraging families across the Dawson electorate to apply for the next round of Local Sporting Champions funding.

The program provides financial assistance to athletes, coaches, and officials aged 12 to 18 who are participating in state, national, or international championships. Grants of up to $750 are available to help cover competition-related expenses.

The current round is now open and will close at 11:59pm on Wednesday, January 31, 2026.

Further information on eligibility requirements and how to apply is available through the Australian Sports Commission at: https://www.sportaus.gov.au/grants_and_funding/local_sporting_champions

“Every young athlete deserves the chance to pursue their sporting ambitions,” Mr Willcox said.

“I strongly encourage eligible families across Dawson to apply and take advantage of this valuable support.”

Andrew Willcox MP with junior sailors. Image supplied

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Time – The Reason Labor Resists Bondi Royal Commission

January 8, 2026

Opinion Piece By Federal Member for Dawson Andrew Willcox

Next week will mark one month since 15 innocent Australians lost their lives at one of our nation’s most iconic spots. Bondi will now forever be synonymous with the worst terror attack on Australian soil. It devastated families, shattered communities, and scarred a nation. It should never have happened.

Since December 14, many words have been spoken, yet nothing of substance has changed. The government’s response has been worse than weak. A country in mourning deserves answers, accountability, and action. Instead, Australians have been served excuses and deflection.

First, the Prime Minister blamed the guns. Then he told us events like this are “hard to legislate against.” After days of backlash came talk of tougher hate laws, yet, despite the Coalition standing ready to act, Parliament at the time of writing has not been recalled (I hope it has by the time you are reading this).

The Prime Minister’s last attempt to quiet public backlash was the announcement of a government appointed review, largely focused on security agencies. This review does not strike at the heart of the problem and it is a watered-down substitute for transparency.

The Coalition, Jewish community leaders, national figures, and sporting greats have all called for a Royal Commission. Most importantly, the families of the victims have demanded one. Even a public letter from grieving families has not moved the Prime Minister.

A Royal Commission matters because it is independent, public, and thorough. Hearings are led by judges and senior officials. Ministers, including the Prime Minister can be questioned. That level of scrutiny is essential, and it is precisely why this government is resisting it.

The government offers two excuses for not announcing a Royal Commission: concern about re-traumatising families, and time.

Well, families of the victims are asking for it, and this government has enthusiastically supported multiple Royal Commissions involving victims in the recent past.

Time, however, is the real reason. Although not because action would be delayed, because a Royal Commission does not prevent urgent laws being passed. Action can and must happen concurrently. But because a Royal Commission would keep the government’s failures in the public eye for longer.

Typically running 15 to 18 months, a Royal Commission established now would likely deliver its findings just months before the next federal election. That means sustained scrutiny of the government’s failure right up until the very moment voters are paying the closest attention. That is what Labor wants to avoid and this is the real reason the government is resisting.

The Bondi attack did not occur in isolation. For more than two years, Australians have witnessed escalating extremism, intimidation, and radicalisation. Warning signs were ignored. Hate was allowed to fester. The Prime Minister was silent as hate filled protests erupted, extremist rhetoric spread openly, and national symbols were attacked. Bondi is the consequence of that silence and inaction.

A Royal Commission will not bring back those we lost. But it could save lives in the future. A Royal Commission would tell the world Australia will not tolerate hate. It would not only explain what happened but identify holes in the current systems. It would give victims dignity not dismissal. And it would a deliver a tangible roadmap for preventing similar events.

Prime Minister, be accountable and take responsibility. Announce a Royal Commission now. Better late than never.

Australia must remember Bondi, not just today, but always.

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Long-Promised Mackay Base Hospital Upgrades Edge Closer As Plans Take Shape

January 8, 2026

After years of community concern about overcrowding, limited parking and pressure on local health services, Mackay Base Hospital’s long-awaited expansion is now moving into a defined planning and delivery phase, with further announcements expected in the New Year.

On December 19, 2025, Member for Mackay Nigel Dalton said the focus was on resetting the hospital’s direction and restoring confidence after what he described as a prolonged period without a workable plan.

“Today is about the hospital rescue plan… getting hospitals back on track after 10 years of decline,” Mr Dalton said.

“We’re now putting in the hard work on a plan that will make this hospital one of the best.”

“It’s about giving the community confidence in what this hospital will look like into the future.”

Health Infrastructure Queensland (HIQ) representative Sam Sangster confirmed the project is now guided by a comprehensive master planning process, designed to shape development over the next several decades.

“Today we’re talking about the re-planning that will now occur here, starting with a comprehensive master planning exercise,” Mr Sangster said.

“This was one of the projects where construction had started without a master plan, which is not how you normally plan a hospital.”

“We are now doing the work that should have been done some time ago to build this hospital for the community, for the long term.”

All elements of the hospital expansion plan will proceed, including a new hospital wing, a multi-storey car park, a helipad and a birth centre. Local builders and contractors will also have opportunities to be involved in upcoming stages of the project.

Car parking, a long-standing frustration for patients, visitors and staff, has been identified as an urgent priority.

“In the New Year we’ll commence procurement of the multi-level car park, with interim parking solutions also to be announced,” Mr Sangster said.

“Car parking is such a critical issue, particularly on this site, and we’re treating that as an urgent priority.”

When complete, Mackay Base Hospital is expected to have around 1660 parking spaces, which is approximately 600 more than currently available. An interim parking solution is being developed to ease congestion while construction of the new car park is underway.

Stage One works for the new hospital wing have already been completed, including excavation, site remediation and utilities installation. Work on the broader master plan is continuing to ensure future development meets the needs of both clinicians and the community.

Planning is also underway to deliver cancer care services locally.

“Mackay is one of the regional locations where infrastructure planning will now begin to deliver cancer care closer to home,” Mr Sangster said.

Mackay Hospital and Health Service Interim Chief Executive Sean Birgan said access, patient flow and site congestion remain major challenges.

“Patients, families and staff would all agree that car parking is one of our biggest challenges,” Mr Birgan said.

“The best healthcare we provide our patients is planned care, and the best capital planning is no different.”

Expressions of interest from local builders for construction of the multi-storey car park and other expansion works are expected to open in January 2026, with further updates to follow in the New Year.

Health Infrastructure Queensland (HIQ) representative Sam Sangster, Mackay Hospital and Health Service Interim Chief Executive Sean Birgan and Member for Mackay Nigel Dalton met at Mackay Base Hospital on December 19 to discuss a 2026 rescue plan. Photo credit: Hannah McNamara

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Sydney And River Streets Intersection Upgrade Boosts Waterfront Connectivity

January 22, 2026

Council is pleased to announce the completion of the Sydney Street and River Street intersection upgrade and Bluewater Trail improvements.

The $4.8 million project, delivered by Vassallo Constructions Pty Ltd on behalf of council, has significantly enhanced pedestrian and cycle connectivity between the City Centre and Riverside precincts.

The upgrade includes 150 metres of new three-metre-wide off-road shared path along the Bluewater Trail on River Street.

The Sydney Street and River Street signalised intersection has also been widened to 5.5 metres and a new pedestrian crossing has been constructed.

Mayor Greg Williamson said the completion of the project marked another milestone in delivering the Mackay Waterfront Priority Development Area (PDA).

“This upgrade is about promoting active transport and making it easier and safer for people to move between our City Centre and Riverside precincts,” Mayor Williamson said.

“By creating new and wider footpaths, improving lighting and landscaping, and installing park furniture, we’re encouraging more walking and cycling, which supports healthier lifestyles and a more vibrant city,” he said.

“It also aligns perfectly with our Waterfront Place Strategy, which is focused on activating the Pioneer River and surrounding areas to create attractive, connected and welcoming spaces for residents and visitors.”

Two wayfinding signage packages are also being delivered as part of the project.  These will connect the key precincts, offer visitor information and provide directions and walk times to key locations within the City Centre and Waterfront.

This project is the fourth for the Mackay Waterfront Priority Development Area (PDA). Previous projects include the Queens Park Revitalisation and the Riverside Revitalisation project (comprising the recently completed Pioneer River pontoon and River Wharves).

The Sydney and River streets intersection active transport crossing is proudly supported by the Queensland Government’s Cycle Network Local Government Grant program and Mackay Regional Council.

Minister for Transport and Main Roads, Brent Mickelberg said the Queensland Government is committed to building stronger partnerships with local councils by investing in projects that encourage the community to enjoy upgraded facilities, which showcase the natural beauty of the Mackay region.

The upgrade along River Street will make it safer and easier for people to move between City and Riverside precincts. Photo supplied

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Mackay Local Scores $60k Keno Win

January 8, 2026

A Mackay man has proven that not all life-changing moments come with fireworks and fanfare, after calmly discovering he’d pocketed more than $60,000 in a Keno draw just before the new year.

The North Queenslander claimed the Keno Classic 8 Spot jackpot in draw 116, drawn on Sunday, 28 December 2025, walking away with a tidy $60,227 — and doing so with remarkable composure.

“I was actually pretty cool and calm!” he laughed when an official from Keno confirmed the win.

“I was sat down with my wife’s parents, and we were in the café area, and I decided to put a game of Keno on. I looked up at the Keno screen and that’s when I saw my Keno numbers come up.

“I said to my mother-in-law, ‘I’m pretty sure I’ve won!’.  She was more shocked than me.

“It’s funny because I usually catch up with friends and we usually share a ticket, but I managed to have won all by myself.

“As soon as I confirmed the win with staff, I went home and kept the ticket very secure.

“We ended up celebrating that night.”

When asked about how he'd spend his winnings, the joyful man shared he would be sensible with the prize.

“It will help me pay off some of my mortgage!” he exclaimed.

“Thank you very much!”

His winning Keno Classic entry was purchased at Harrup Park, 89 Julet St, Mackay.

It was a big win, a calm reaction, and a very happy start to the new year for one Mackay local.

Image supplied

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Community Spirit In Action

January 8, 2026

At The Neighbourhood Hub

As the decorations come down and the community settles into the new year, The Neighbourhood Hub is taking time to reflect on what made this past Christmas season truly special – the overwhelming generosity of the Mackay community.

In the weeks leading up to Christmas, The Neighbourhood Hub's centres at Shakespeare Street and George Street became bustling hubs of community spirit as staff, volunteers, and local partners came together to pack 117 Christmas hampers for families and individuals doing it tough.

The initiative brought out the very best in the region. Donations flowed in from every corner – community groups, local businesses, families, and individuals all stepping up to ensure neighbours would have extra support during the festive season. The BMA team generously gave their time to help sort, pack, and organise, turning the task into a day filled with connection and purpose.

The Neighbourhood Hub's General Manager, Nicolette Ffrost, said the initiative demonstrated what makes the Mackay community so special.

“While 117 hampers represent tangible support for 117 households, the true impact went far beyond the practical assistance,” Ms Ffrost said.

“What struck the team most was the quiet care taken by volunteers, the thoughtful conversations between packers about ensuring each hamper felt personal, and the genuine compassion that filled the workspace.

“This was neighbours supporting neighbours; a community that refuses to let anyone face hardship alone.”

Each hamper was carefully assembled with dignity and respect in mind, packed with essential groceries, festive treats, and household items to help make Christmas a little brighter for those experiencing challenges.

Ms Ffrost said the collaboration witnessed during the initiative embodied TNHub's philosophy of “walking alongside” community members.

“This wasn't about charity in the traditional sense – it was about a community coming together around a shared purpose,” she said.

“The partnership between BMA volunteers, donors, and The Neighbourhood Hub's changemakers created something far greater than any single organisation could achieve alone. It reinforced that strength lies in how people support one another when it matters most.”

Ms Ffrost extended heartfelt thanks to all volunteers, donors, and community partners who made the initiative possible.

“To everyone who contributed time, donations, or encouragement – thank you,” she said.

The Neighbourhood Hub reopened on Monday, 5 January 2026, operating from its two locations at 43 Shakespeare Street and 4 George Street.

Volunteers, partners and donors came together to pack 117 Christmas hampers, showcasing the generosity and community spirit that defines Mackay. Photos supplied

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Settling In

January 8, 2026

By Cr Anne Baker

Being elected in the September by-election is something I’m genuinely grateful for. Can I start by saying thank you to everyone who took the time to vote, have a conversation with me or share their thoughts along the way. Whether you supported me or simply stopped for a chat, those conversations have meant a lot.

Since being elected, I’ve done my best to get out and about across the region. I’ve attended community meetings, dropped in on local groups, and spoken to residents and business owners wherever I can. What’s been most important to me is listening. People have been open about what’s working well, what isn’t and what they want to see change – something like the good, the bad and the ugly, and I’m thankful for that honesty.

One thing that’s really stood out is just how much people care about their communities. Each area has its own character and its own priorities, but there’s a shared sense of pride and a strong desire to see the whole region move in the right direction. Those conversations have already shaped how I approach my role, and they’ll continue to guide me over the year ahead.

I stood for the by-election because I care about this place and the people who live here. I bring local government experience; however, I don’t pretend to have all the answers. I believe in being approachable, straight-talking and willing to listen. If something isn’t working, I want to know about it. If something can be improved, I want to help make that happen.

The next year will not be without its challenges, and at times local government can be complex.

I’m committed to working hard and working constructively with colleagues. Working together is integral, always keeping local voices front and centre. I want people to feel comfortable getting in touch and confident that their concerns will be taken seriously.

As Co-Chair of the Infrastructure Advisory Committee and Co-Chair of the Financial Advisory Committee as additional responsibilities, I’m optimistic, excited and looking forward to the year ahead — continuing to listen, learn and do the best job I can for the people is a priority for 2025.

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No One Remembers Second

January 8, 2026

Every business wants to be the best; few actually achieve it. When customers are ready to buy, they don’t open a spreadsheet to conduct a detailed comparison. They choose the brand that comes to mind first. That moment, often called the point of recall, is where buying decisions are made. If your business isn’t front and centre in that split second, you’re already playing catch-up, regardless of how good your product or service is.

Being first doesn’t mean being the biggest business in your industry. It’s about earning recognition and trust with the right audience. Consider the local café everyone recommends without thinking, or the mechanic that’s mentioned when value is a priority. Those brands don’t come to mind by accident; they earned their place through clear messaging and repetition. Brand preferences are built long before a purchase is made.

In crowded markets, memorability isn’t created by chasing trends or hoping for a viral moment. It comes from strong creative, a clear understanding of the value you offer, and consistent messaging across every touchpoint - all working together to create familiarity over time. From social media and websites to signage, uniforms, and vehicles, every interaction reinforces how a brand is perceived. Marketing is a battle for mental real estate, and if you’re not deliberately shaping how your business is viewed, your competitors will do it for you, often positioning you as second choice.

Marketing is a long game. One great campaign might generate attention, but sustained growth comes from strategy, not isolated activities. High-performing brands operate within a connected marketing ecosystem where each channel supports the next; for example, billboards to build awareness, radio to reinforce recall, digital advertising to drive consideration, and social media content to build trust. When those channels tell the same story and work together, they compound, making your brand easier to recognise. When they don’t, confusion creeps in, marketing spend leaks through the cracks, and audiences hesitate to act.

Direction matters, and it’s not something most business owners should be expected to figure out on their own. The strongest brands are led by people who know when to seek expert guidance. Strategy isn’t about doing more marketing; it’s about doing the right marketing with the right creative and messaging. A clear roadmap removes guesswork, aligns investment, and ensures every action contributes to a bigger goal rather than ad-hock decisions.

Structured marketing workshops are a great way to create clarity so that money isn’t wasted on the wrong activities. They uncover opportunity, define market position, and establish a clear framework for future decisions. Squeeze is redhotblue’s premium one-on-one brand and marketing workshop, designed to give business owners a fresh perspective. These tailored, hands-on workshops deliver clarity, confidence, and ideas to help brands outperform competitors and stay top of mind.

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Can You Spare Some Time To Help?

January 8, 2026

Mackay Hospital Foundation On The Hunt For Volunteers

Volunteers across Mackay are once again being called on to support vital community services, with two initiatives highlighting just how powerful a few hours of time can be, whether its helping doctors reach patients or raising funds that directly benefit our region.

The Mackay Hospital Foundation is currently seeking friendly and reliable volunteer drivers to assist with transporting travelling doctors between the airport and Mackay Base Hospital. The role is simple but essential, helping ensure visiting specialists arrive on time and can focus fully on providing care to the community.

Volunteers are provided with a vehicle and are asked only to drive. Morning duties involve collecting doctors from Mackay Base Hospital at 8.30am before heading to the airport for a 9.00am pick-up. Afternoon drop-offs depart the hospital at approximately 3.45pm. Days vary depending on doctors’ schedules, and flexibility is appreciated.

To be eligible, volunteers must hold a current open driver’s licence, have a Blue Card — or be willing to obtain one — and bring a friendly, professional attitude to the role. Organisers say it’s a rewarding way to support the hospital and contribute directly to patient care behind the scenes.

Anyone interested in volunteering or seeking further information is encouraged to get in touch by emailing mhf@health.qld.gov.au. Organisers say even small contributions of time can make a meaningful difference.

The call for new volunteers follows another successful year of community support, with the Mackay Hospital Foundation’s gift-wrapping volunteers raising an impressive $5,472 in December last year.

Organisers acknowledged the many volunteers who generously gave their time, energy and smiles throughout the campaign, turning a simple service into a successful fundraising effort driven by the community, for the community.

The combined efforts of volunteer drivers, gift wrappers, supporters and local partners underscore the vital role volunteers play in supporting health services across the region.

As the new year unfolds, organisers are encouraging more locals to consider volunteering, whether through driving, fundraising or other support roles within the community.

Why you should get involved in your community

Local organisations, charities and community groups rely heavily on volunteers to deliver essential services and programs. From supporting health and wellbeing initiatives to assisting at community events, fundraising activities, mentoring young people or providing practical support to those experiencing hardship, volunteers are often the backbone of community-led action.

Environmental groups, sporting clubs, schools, neighbourhood centres and emergency services also welcome community members willing to contribute their time and experience. Getting involved can be as simple as reaching out to an organisation directly, following community groups on social media, or keeping an eye on notices shared through councils, libraries and community hubs.

Many organisations offer flexible roles to suit different lifestyles, including weekday, weekend and short-term opportunities, with training and support provided to help volunteers feel confident and valued.

Community leaders consistently emphasise that volunteering is not just about giving help, but about strengthening social bonds and creating a culture of care. Just as importantly, volunteers often report a strong sense of fulfilment, connection and pride in contributing to something bigger than themselves.

In a community like Mackay, where collaboration and generosity run deep, volunteering remains one of the most powerful ways individuals can make a lasting, positive difference, not only for others, but for the wellbeing and resilience of the region as a whole.

How locals can get involved in volunteering

• Contact local charities, not-for-profit organisations or community groups directly to ask about current volunteer roles
• Follow community organisations, neighbourhood centres and sporting clubs on social media for volunteer calls and events
• Register with volunteer coordination services or community hubs to be matched with suitable opportunities
• Offer skills you already have, such as driving, administration, event support, mentoring, cooking or fundraising
• Volunteer casually or for short-term projects if ongoing commitments are not possible
• Attend local events, markets or fundraisers and ask how to get involved behind the scenes
• Encourage friends, family or workplaces to volunteer together as a group

Why volunteering matters

• Helps essential community services continue to operate and reach more people
• Supports vulnerable individuals and families during times of need
• Strengthens community connection, trust and resilience
• Creates a culture of care and shared responsibility
• Builds personal skills, confidence and social networks
• Provides a sense of purpose and fulfilment
• Allows locals to directly contribute to the wellbeing and future of the Mackay community

As 2026 unfolds, now is the perfect time to tick that New Year’s resolution off your bucket list and get involved in the community!

Gift-wrapping volunteers raised an incredible $5,472 last year, and locals are encouraged to join in, share their time, and help make a positive impact in the community. Photo source: Mackay Hospital and Health Service

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