Independently Owned, Locally Grown, Community Loved
Three artificial intelligence (AI) initiatives are part of council's new budget to be adopted next week. These initiatives are the latest proactive steps from council to help mitigate significant financial pressures while continuing to deliver reliable, high-quality services to the community. Mayor Greg Williamson said the 2026/27 Budget reflected both the challenges facing local government and council’s commitment to modern, efficient service delivery. “Like many councils across the country, we are facing rising costs and reduced external funding,” he said. “Our focus is on finding smarter, more sustainable ways to deliver services without compromising quality for our community.” Council has seen a startling increase in a costs over recent years, including: An additional $665,000 increase in waste service costs due to reduced Queensland Government Waste Levy Subsidy and higher levy fees. A $1.1 million increase in waste expenses in the previous budget. A $5.92 million rise in depreciation costs this year alone. A $6 million shortfall from decreased Federal Assistance Grants in this budget contributing to a total reduction of more than $27 million in Financial Assistance Grants funding since 2016. An estimated $3 million annual increase in fuel costs. These pressures highlight the ongoing challenge of balancing affordability for residents with the real cost of delivering essential services. To help offset these impacts, council is investing in practical, targeted AI solutions that improve efficiency and reduce operating costs. A key initiative is the introduction of a new after-hours digital assistant, LUNA, which will operate from 4.30pm to 8.30am daily and all weekend from July 1. Replacing a previous afterhours model which used an outsourced, third-party call centre, LUNA will provide consistent, auditable responses using council-approved information. It will improve how afterhours calls are triaged, especially urgent and emergency enquiries, and will allow routine requests to be handled without delays or manual intervention. The transition follows changes in the external provider market and is expected to deliver about $80,000 in annual savings, while maintaining service quality and improving response consistency. Mayor Williamson said this initiative demonstrated council’s commitment to innovation while managing costs. “We’re using proven technology to deliver services more efficiently while maintaining the high standard our community expects,” Mayor Williamson said. Council is also expanding AI use in key service areas to address increasing demand and resource constraints. In Development Planning, automation of high-volume, low-complexity administrative tasks will reduce processing backlogs and allow skilled staff to focus on more complex work. A similar outcome will be achieved by using Agentic AI to enhance internal corporate services, allowing council’s staff to tackle more complex issues. This will help council maintain service levels despite workforce and cost pressures. Mayor Williamson said council was adopting a scalable approach to AI, building on existing systems to deliver improvements across multiple service areas rather than one-off solutions. “This approach ensures responsible and sustainable adoption of new technologies,” he said. “By reducing repetitive manual work and improving consistency, we can better manage costs while maintaining strong governance and oversight.” While efficiencies from these initiatives will be realised progressively, council’s immediate focus is on improving reliability, reducing inefficiencies and supporting a sustainable workforce model. These actions form part of council’s broader commitment to ensuring services remain efficient, accountable and future-ready, even as financial pressures continue to grow. Mayor Williamson said innovation would be key to navigating future challenges. “Innovation is essential to navigating the challenges ahead. By investing in smarter ways of working now, we are helping protect the services our community relies on into the future while putting downward pressure on rate rises.” Photo source: Mackay Regional Council
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Set on the elevated hillside of this 21-acre property, the beautifully crafted, fully airconditioned residence enjoys a breathtaking north-facing 27m x 4.2m covered deck, offering ample room for entertaining or peaceful contemplation while taking in the stunning ever-changing vista. A large covered tiled patio adjoins the deck and living area, creating additional outdoor space overlooking the firepit and orchard. The Property At A Glance Spacious open plan living, dining and kitchen area with central fireplace, opening onto two stunning outdoor spaces Modern galley-style kitchen with stone benchtops, induction cooktop, rangehood, pyrolytic self-cleaning oven and dishwasher Media room with projector, with potential to serve as a fourth bedroom Three generous airconditioned bedrooms, including the master suite with walk-in robe and ensuite Modern family bathroom with shower over bath and separate toilet Laundry with excellent storage and external access Airconditioning and ceiling fans throughout North-facing covered hardwood deck, measuring 27m x 4.2m, with stunning views West-facing 9.5m x 6.5m tiled patio overlooking the firepit and plentiful orchard The home is set within a fully fenced house yard, complete with a secure electric front gate at the road. There is an abundance of water across the property, including four dams, a bore with solar-operated submersible pump (not currently connected), three rainwater tanks with a combined capacity of 62,000L, and town water to the residence. Water is also plumbed to the orchard, stables and other areas throughout the property. Additional features include fully covered walkways connecting the carport to the home, wireless NBN and full mobile signal coverage. Infrastructure And Improvements 7m x 7m carport with electric roller door at the home 14m x 7m high-clearance shed with four roller doors and service trench Adjoining 12m x 6m tool shed Stables and pig pens A lush and abundant orchard with avocados, citrus and tropical fruits, along with a well-established beehive Optional machinery includes a Fiat 750 tractor with slasher and rotary hoe, 2000 SE5 backhoe, Hustler 54" zero turn ride-on mower, assorted tools and other plant and equipment. This stunning property is a true gem in the heart of the beautiful Pioneer Valley, offering the opportunity to settle in, relax and enjoy, or get creative and explore the endless possibilities on offer. Gargett is located in the Pioneer Valley, just 15 minutes from the Finch Hatton Mountain Bike Trail and the beautiful Finch Hatton Gorge. The local Gargett Store is only a short drive away, while the nearest shopping centre is 20 minutes to Marian and 50 minutes to Mackay. It is also an easy drive to the Bowen Coal Basin, Airlie Beach and The Whitsundays, with ample opportunities nearby for fishing, crabbing, prawning and boating. Rates: Approx. $1660 per half year Zoning: Rural Price: $1.6M Block Size: 8.88 hectares (21.75 acres) Builder: Brad Kirkpatrick, 2015
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Makinex Renewables is setting an ambitious target, saving 100 million litres of diesel in five years. In an industry long reliant on traditional diesel generators, the Australian-made and owned company is helping reshape how remote and off-grid operations power their sites. Focused on Hybrid Power Systems, Battery Energy Storage Systems and deployable solar arrays, Makinex Renewables is working with customers to lower fuel costs, reduce emissions and improve operational efficiency, while maintaining the dependable power their operations require. “The 100 million litre target gives us a clear and measurable objective to work towards while highlighting the impact renewable energy solutions can have across industries that traditionally rely on diesel power,” the company said. “It’s a goal that keeps us focused on developing practical solutions that deliver real-world results for our customers.” Designed for businesses operating in remote environments, Makinex Renewables’ modular systems can be deployed as standalone units, integrated together, or incorporated into existing site power setups. The company’s solutions are already delivering measurable results in mining. Following a trial installation, a mine site adopted Makinex Renewables’ Hybrid Power System and additional solar arrays, reducing generator runtime from 24 hours a day to approximately six to seven hours. Since the HPS45 was deployed in February, the site has cut generator fuel use by 125 litres a day, delivering annual diesel savings of around $91,000 and projected savings of $640,000 over the site’s seven-year life. Brad Cliff, Director of Generator Services Australia, said the project highlighted the benefits of continuing to challenge traditional ways of thinking and finding better solutions to longstanding industry challenges. To learn more about Makinex Renewables’ solutions, visit the team at the Queensland Mining and Engineering Exhibition in July.
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Most Reverend Daniel Meagher, the 11th Bishop of the Roman Catholic Diocese of Rockhampton, made his first visit to St Patrick's College on Wednesday, beginning the day alongside students and staff at the College's Brekky Van outreach service. The visit provided an opportunity for Bishop Daniel to experience the College's commitment to living its Catholic values through service to the wider community before officiating the blessing and official opening of newly completed building and refurbishment works. During the ceremony, Bishop Daniel addressed those in attendance. “We really are here to pray and bless the students and teachers who will use the buildings,” he said. The redevelopment has delivered contemporary learning spaces designed to support learning, wellbeing and faith formation while reflecting the College's commitment to providing high-quality educational opportunities. Assistant Principal: Mission, Mrs Andrea Crocker, said the occasion was a proud moment for the College community. “We’re finally getting to showcase our wonderful new facilities and the way the hard work of so many different people has come to fruition,” she said. The blessing and opening marked the culmination of years of planning and investment, with the new facilities set to benefit Mercy Campus students for years to come. Photo supplied
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Who’s making decisions if you can’t?
Life is unpredictable. A Power of Attorney gives someone you trust the legal authority to make decisions on your behalf if you’re unwell, away, or unable to manage things yourself.
It’s one of those documents people don’t think about, until they really need it. We’ll help you set it up properly and make sure it reflects your wishes.
Whitsunday Law – Helping you prepare for the "just in case."
With over $1.5 billion in property sales and more than 40 years of combined experience across Hamilton Island and the Whitsundays, the Sotheby’s team—Wayne, Lynn, and Joe—offer an unmatched level of local knowledge, professionalism, and proven results.
Backed by the global prestige of Sotheby’s International Realty, we provide full-service coverage from both Hamilton Island and the mainland—ensuring no enquiry is missed and every opportunity is maximised.
We live and invest locally, and we’re committed to securing the best outcomes for our community.
Thinking of selling? Let’s talk.
Call us today to book your no-obligation appraisal. Wayne – 0416 024 168, Lynn – 0415 039 060, Joe – 0415 070 114
At APW, we make corporate registry and secretarial tasks simple—so you can focus on growing your business. Our services cover:
✅Company, Trust & Super Fund setup
✅Corporate register maintenance
✅Director, shareholder & unit holder changes
✅Address updates & meeting minutes
✅Annual review compliance
✅Business name registration
We also help you choose the right corporate structure to maximise tax benefits, minimise risk, and protect your assets.
✨Smart structures = smarter business
In the age of DIY everything, it’s tempting to believe financial decisions can be made with a quick Google search and a dash of confidence. But when it comes to retirement planning, borrowing, wealth building, investing, or personal insurance, the stakes are far too high for guesswork.
Consider retirement. Many underestimate how market downturns can devastate a portfolio when you’re drawing income instead of contributing. History shows crashes like the GFC and COVID slump wiped out years of growth, forcing some to delay retirement by five years or more. Without a strategy—such as a “bucket approach” to protect income streams—you risk selling assets at rock-bottom prices just to fund living expenses.
Borrowing is another minefield. Overleveraging in today’s high-interest environment can turn a dream home or rental property into a financial nightmare. Debt taken on without a realistic, clear repayment plan often balloons out of control, leaving people shackled to obligations they can’t afford.
Then there’s insurance. Many assume their superannuation cover is “enough,” only to discover too late that it barely scratches the surface of their family’s needs. Calculating the right level of protection—whether lump sum or income replacement — requires a deep dive into personal circumstances, something generic advice simply can’t provide.
The truth is stark: households working with qualified financial planners consistently make better decisions, from managing risk to optimising tax strategies. They avoid costly mistakes like chasing returns, timing markets, or relying on bad online advice—errors that lead to unnecessary fees, financial anxiety, and delayed goals.
At Eclipse we’re happy to sit down with people for one or two initial meetings at no charge. We’ll do that deep dive into where you’re at and what’s important to you and discuss the strategies and products that will help you get there. Once we understand the scope of advice required, we’ll quote fees and you decide if you want to proceed to formal written advice and assistance with setting things up.
Financial planning isn’t about selling products; it’s about crafting a roadmap tailored to your life. Before you take that leap—whether it’s a big investment, a new loan, or planning for retirement—pause and seek expert guidance. It could be the smartest investment you ever make.
For a free consultation with local people who understand the complexities of these or any other financial matters, contact Eclipse Financial Planning at 4/1 Carlo Drive, Cannonvale on 49467359 today or visit www.eclipsefp.com.au
Across every tier of management, Imposter Syndrome sits like a quiet assassin. Hate to say it, however, it doesn’t magically disappear as you climb higher; it just gets more creative. Executive Imposter Syndrome just has better vocabulary and access to better coffee.
At entry level, it shows up as the constant need to double-check every email, apologise for having an opinion, and they end up leading defensively.
At middle-management tier, Imposter Syndrome becomes a full-blown circus. These team-members are managing up, down, sideways, diagonally—tying themselves in knots while quietly thinking, “Any minute now, someone’s going to realise I’m winging 40% of this job.” They’re the ones showing up to meetings with coffee-fuelled enthusiasm masking mid-level panic.
At the executive level it can resemble a world of big titles, bigger responsibilities, and even bigger self-doubt. They look confident because they’ve mastered the art of saying things decisively. Their Imposter Syndrome is just better dressed, shakes hands firmly, and nods at strategy documents like it understands them. But it still whispers at 3am: “Hope no one notices you Googled half the words you used today.”
The truth? Imposter Syndrome is universal. If anything, the higher people climb, the lonelier it gets—and the less safe it feels to say, “I don’t know.”
Research suggests up to 82% of people in management experience Imposter Syndrome at some stage. The trick to managing Imposter Syndrome isn’t “being more confident”—it’s calling out your brain’s negative self-talk. Start by naming it when it shows up: “Ah yes, my internal troll has logged on.” Then reality-check your thoughts—evidence beats emotion every time. Stop comparing your behind-the-scenes to everyone else’s ‘highlight reel’ and ask for help when you need it. High performers aren’t the ones who know everything; they’re the ones who stay curious, learn out loud, and keep moving anyway. Imposter Syndrome doesn’t disappear—you just get better at not letting it drive the bus. Name it, Challenge it!
However, maybe the problem isn’t that people doubt themselves. Maybe the real problem is workplaces pretending everyone shouldn’t.
The inaugural Whitsunday Business Awards brought a new sense ofexcitement and pride to the region last Friday night as theProserpine Entertainment Centre welcomed guests from every corner ofthe community. More than two hundred people filled the venue, comingtogether to recognise the achievements, innovation and resiliencethat define the Whitsundays business landscape.
The evening openedwith a warm, lively atmosphere supported by live music and theenergetic hosting of radio personality Meecham Philpott. Hosted bythe Whitsunday Regional Council, alongside the Whitsundays and BowenChambers of Commerce, the event drew strong backing from sponsorsincluding Bendigo Community Bank Cannonvale Proserpine, BishoppOutdoor Advertising, Whitsunday Life Newspaper, Whitsunday Transitand a wide network of category sponsors and local suppliers whosecontributions helped bring the awards to life.
Judging was carriedout by an independent panel who assessed every submissionindividually and confidentially. Entries were measured against clearcriteria that focused on excellence, innovation, community impact anda commitment to business growth. This process ensured fairness andintegrity, resulting in a powerful showcase of the region’s risingtalent, community champions and industry leaders.
By the close of thenight, one message was clear. The first Whitsunday Business Awardshad achieved far more than simply recognising winners. It brought theregion together, celebrated local stories and strengthened the senseof pride shared across the business community.
WINNERS
Rising Star:Shontelle Betzel, Bowen Rail Company
Small Business Hero:EDGE Dance Studio Whitsunday
Customer ServiceExcellence: Magnums Accommodation Airlie Beach
Eco Excellence:Coral Sea Marina
Trailblazing YoungEntrepreneur: Sam Vanderpoel, Rolling with Netherpoel
Community Champion:Bowen Tourism and Business
Regional GameChanger: Whitsunday Life Newspaper
Business Leader ofthe Year: Kellee Fogg, Whitsunday Law
Business of theYear: Bowen Old People’s Home Society (Murroona Gardens)
Hall of Fame: AbbotPoint Operations
Murroona Gardens has capped off a standout year, claiming Business of the Year 2025 at the Whitsunday Business Awards, along with a Highly Commended in the Community Champion category.
General Manager and Director of Nursing, Megan Murray, said the recognition felt deeply personal to the whole organisation. She described the win as “an incredible honour” that reflects the everyday effort of staff, volunteers and families who form the Murroona Gardens community.
The Bowen aged care provider has been on a strong run in 2025, also taking out Medium Employer of the Year at both the North Queensland and Queensland Training Awards. It now heads into December as a top-three national finalist for the Australian Training Awards – Small Employer of the Year.
Megan attended Friday’s event with Executive Support Manager Sally Vico and Operations Manager Jodie Masunu. She said having them there mattered. “Having them beside me was very special. They represent the strength of our leadership team and the passion that drives the work we do every day."
What sets Murroona Gardens apart is its people-first approach and long-standing community ties. Megan said the organisation aims to be somewhere older residents feel safe, supported and genuinely valued, describing it as “more than a service. It is a family."
The organisation is also in a period of growth, with work underway on a new dementia small house community and expanded Support at Home services.
Megan thanked staff, the Board, volunteers and local families for their trust.
"This award belongs to Bowen. We are proud to serve our community and excited for what the future holds as we continue to build a stronger, kinder and more connected Murroona Gardens."
Whitsunday Law director Kellee Fogg has been named Business Leader of the Year, a recognition she describes as both humbling and energising for the entire firm.
The award adds to her earlier accolade of the Pride of Workmanship honour received in 2010, and marks a significant milestone in a career built on professionalism and strong community ties. Kellee said the achievement belongs to her whole team.
"On behalf of our team, I am honoured and absolutely thrilled to receive the Business Leader of the Year award, and I want to sincerely thank my incredible team for their unwavering support and dedication," she said.
Kellee attended Friday night’s presentation with her husband Paul and all but two staff members from Whitsunday Law, making the moment even more meaningful.
She believes the firm’s consistency is what set it apart from other nominees.
"Consistent high standards of service and communication are the key," she said.
"In this digital age, the art of speaking and communication feels like it is slowly disappearing when it may be required more than ever, especially with increases in scams."
Kellee hopes the region understands the breadth of services Whitsunday Law can offer, noting the team can assist clients statewide in property and commercial matters.
She thanked her staff, her husband Paul and the wider community for their support and trust.
Photo credit: Victoria Velton
The Bowen Tourism and Business team were very proud to win the “Community Champion” award at the 2025 Whitsunday Business awards.
The award was accepted on the night by three team members – Leanne Abernethy, Glenn Womal and Cindy Tonks.
This not-for-profit organisation operates the Bowen Visitor Information Centre next to the Big Mango at Bowen and the information booth at Bowen’s Front Beach.
Manager of Bowen Tourism and Business, Leanne Abernethy said the team were very honoured to be named community champions.
“We provide information, maps and brochures about the entire region, we promote the region in our marketing, and we stock a lot of local and regional produce,” she said.
“We are very proud to refer our visitors to attractions and businesses right throughout the region and to showcase our region’s produce by selling so many local products.
“Our belief that tourism is everybody’s business means non-tourism businesses have the opportunity to benefit from the work of our organisation.
“We are supported by 20 volunteers who go above and beyond to ensure everyone is made welcome when they come to our Visitor Information Centres."
Leanne thanked the committee for being so supportive and the Whitsunday Regional Council for their help with funding support.
The Bowen Visitor Information Centre welcomed a record number of visitors in the past financial year and have broken records again in the first quarter of the current financial year.
Leanne Abernethy, Cindy Tonks and Glenn Womal. Photo credit: Daniel Heggie
Edge Dance Studio Whitsunday owner Emma Whybird is celebrating after being named Small Business Hero at this year’s Whitsunday Business Awards a moment she says reflects the heart and hard work behind the studio.
Emma said the recognition means a great deal to the entire EDGE community.
"We are thrilled and honoured to have won this award. Being recognised within our community means so much to us," Emma said.
"Every day, we pour our hearts into creating a joyful, inclusive, and fun space for children and families. This award is a beautiful reminder of the impact that our work is having. "
Ten members of the EDGE family joined her at Friday night’s ceremony, making the win all the more meaningful. "They are at the core of our studio. They are the ones who lift our students, support our families, and help create the magic that happens inside our walls every day."
Emma believes the studio’s balance of professional training and a warm, family-focused environment helped them stand out. The business has grown strongly in recent years, expanding its programs, performance opportunities and community involvement.
She says many people don’t realise how broad the studio’s offerings are, from preschool dance and exam work to drama classes, community events and large productions.
Photo credit: Daniel Heggie
Corrsafe Enterprises CEO Garry Matthias has been recognised as Highly Commended Business Leader of the Year, marking his first major accolade and a proud milestone for the Bowen-based company.
Garry said the acknowledgment reflects the work ethic and values the Corrsafe team brings to the region’s industries each day.
"We’re a Bowen-born business with old-school values and a forward-focused mindset, and to have that commitment acknowledged by the Whitsunday community means more than words can say," he said.
"This recognition fuels us to keep delivering safer worksites, stronger training outcomes and real value for the industries we serve.”
Gary attended the awards night with his wife Rebecca, parents Gail and Gerhard, son Matthew, and staff members Alison and Jemma. Sharing the moment, he said, turned the honour into a collective win.
"When my name was read out, it wasn’t just ‘Garry’ being recognised - it was the years of effort, sacrifice and commitment from the people who stand beside me."
Garry credits Corrsafe’s long-standing reputation, regional roots and commitment to genuine safety outcomes as key reasons the business stood out.
He thanked his team, industry partners and family for their support, adding that “This recognition isn’t a finish line; it’s fuel" as the company continues its mission to help local workers get home safely every day.
Coral Sea Marina has added another accolade to its name, taking out the inaugural Eco Excellence award at the 2025 Whitsunday Business Awards. An award the team says reflects years of steady, everyday commitment to operating sustainably.
While the marina is no stranger to awards, this is the first time it has been honoured specifically for its environmental leadership.
CEO Kate Purdie attended the ceremony and said the achievement marks an important moment for the business.
“Environmental stewardship is a cornerstone of our Coral Sea Marina vision," she said.
"We continuously aim to connect people to boating and to experiencing, appreciating and preserving the natural assets that surround us.
"Being recognised with this inaugural 2025 Whitsunday Business Eco Excellence award is a very proud moment for our team."
The marina’s submission showcased the collective steps taken daily to minimise impact across the region’s largest boating precinct. With hundreds of thousands of visitors moving through the site each year, the marina sees its role as both an operator and an educator, helping influence positive environmental behaviour within the boating community.
Coral Sea Marina holds Clean Marina Level III and Fish Friendly accreditation, and in 2024 became the first marina in Australia to achieve Sustainable Tourism Certification.
Th Coral Sea marina team the Whitsundays Chamber of Commerce, Bowen Chamber of Commerce and the Whitsunday Regional Council.
Photo credit: Daniel Heggie
Rising Star: Employee, Apprentice or Trainee
This award highlights an exceptional individual who has demonstrated outstanding growth, dedication, and contribution.
HIGHLY COMMENDED: Aaron Murphy, Down to Earth Whitsundays
At just 19, Aaron embodies the spirit of a true Rising Star. Arriving in the Whitsundays knowing no one, he embraced his apprenticeship with enthusiasm and determination, quickly becoming a valued member of his team. Aaron has shown remarkable growth, mastering skills across construction, landscaping, and pool installation while mentoring new starters and lifting team morale through his positivity and reliability.
WINNER: Shontelle Betzel, Bowen Rail Company
Shontelle is a rising star at Bowen Rail Company, known for her technical expertise, leadership, and commitment to inclusion. From apprentice to respected signalling specialist, her journey reflects resilience, innovation, and purpose. As the only woman in her team, she drives change—improving operations, mentoring others, and shaping a more inclusive culture. A strong advocate for equity, her lived experience has influenced Bowen Rail’s diversity and recruitment approach.
Small Business Hero
This award recognises sole traders and small businesses that make a big impact through ambition, innovation, and resilience.
WINNER: EDGE Dance Studio Whitsunday
EDGE Dance Studio is more than a business—it’s a mission. Founded to create a safe, inclusive, and empowering space for children of all abilities, EDGE now serves over 235 students across two regional locations. In just 3.5 years, it has introduced innovative programs like Ready Set Dance, grown enrolments by 441%, created leadership pathways, and maintained a 95% retention rate with 100% five-star reviews.
Customer Service Excellence
This award celebrates businesses and individuals who consistently go above and beyond to create unforgettable customer experiences.
HIGHLY COMMENDED: Katrina Williams, Garden Shack Whitsundays
Katrina is the heart of Garden Shack Whitsundays, turning every customer interaction into a memorable experience. In just 18 months, she’s mastered plants, pool care, and landscaping, building trust and rapport with the community. Her warmth, resilience, and dedication make her a true Customer Service Champion.
HIGHLY COMMENDED: Mana Skin Body & Soul
MANA puts customers at the heart of everything, creating personalised, memorable experiences. Over the past year, the team has enhanced consultations, aftercare, and service recovery, delivering spa-quality service with warmth and care. Recognition as a Customer Service Champion celebrates their dedication, skill, and commitment to the Whitsundays community.
WINNER: Magnums Accommodation Airlie Beach
At Magnums, exceptional customer service is at the heart of everything they do. Every interaction is guided by empathy, respect, and a commitment to making guests feel valued. From resolving travel disruptions to adding thoughtful touches, the team anticipates needs and delivers solutions with warmth.
Eco Excellence
This award showcases businesses that are leading the way in sustainability, environmental responsibility, and green innovation.
HIGHLY COMMENDED Whitsunday Segway Tours
Whitsunday Segway Tours exemplifies sustainable tourism, innovation, and community engagement. As an Eco Tourism Certified business, they deliver accessible, high-quality experiences while reducing environmental impact and educating visitors on responsible tourism.
WINNER: Coral Sea Marina
Coral Sea Marina is committed to creating memorable experiences that leave visitors inspired and connected to the Whitsundays’ natural beauty. Serving thousands of visitors annually, it prioritises sustainable operations and sets industry-leading standards in environmental stewardship. The marina actively promotes responsible boating, sustainable tourism, and regional pride.
Trailblazing Young Entrepreneur
This award celebrates rising stars (under 25) who are redefining success in start-ups, leadership, or industry innovation.
HIGHLY COMMENDED Mariah Dean, Frangipani Cleaning Services
At a young age, Mariah launched a cleaning business, overcoming doubts about her experience through professionalism, consistent results, and community impact. Her journey proves that age is no barrier to entrepreneurship, inspiring others, highlighting the value of small businesses in the Whitsundays, and demonstrating leadership and positive change.
WINNER: Sam Vanderpoel, Rolling with Netherpoel
At just 17, Sam has demonstrated exceptional courage, skill, and determination in building Rolling with Netherpoel, a family business specialising in roller and panel door repairs, servicing, and motor installs, alongside handyman services. Homeschooling allowed him to develop practical skills, independence, and hands-on experience with local rollerdoor companies, earning him the nickname “roller door guru.”
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Community Champion
This award highlights businesses making a real difference in the Whitsunday community through meaningful contributions and initiatives.
HIGHLY COMMENDED Bowen Old People's Home Society (Murroona Gardens).
Murroona Gardens, Bowen’s community-owned aged care provider, has cared for locals for over 40 years. Offering residential, home care, and independent living, they keep seniors close to family while employing 165 locals. Built through community generosity, our focus remains on dignity, connection, and respectful, locally grounded care.
WINNER: Bowen Tourism and Business
Bowen Tourism and Business is a not-for-profit Local Tourism Organisation operating the Bowen Visitor Information Centre and Front Beach Information Booth. At its heart, they are about community—welcoming visitors, sharing the region’s highlights, and promoting Bowen, Collinsville, and the wider Whitsundays. Supported by 18 dedicated volunteers, Bowen Tourism and Business has achieved record visitation, 9% growth above the state average, and expanded services including Driver Reviver and the Bowen Audio Guide.
Regional Game Changer
This award recognises businesses that fuel economic growth, innovation, and community prosperity across the region.
HIGHLY COMMENDED to Bowen Gumlu Growers Association
The Association drives innovation and sustainability in the Whitsundays’ $650 million horticulture industry, supporting over 3,500 jobs. Through initiatives like the Bowen Food Futures Precinct and Smart Data Decisions, Bowen Gumlu Growers Association transforms surplus produce, champions ag-tech adoption, strengthens governance, and advocates on critical issues, ensuring long-term prosperity for growers and the community.
WINNER: Whitsunday Life Newspaper
At a time when many publications were closing, Life Publishing Group proved that local print media is still deeply valued in regional communities. Their flagship title, Mackay and Whitsunday Life, launched following the closure of 14 regional newspapers in Queensland. Life Publishing Group produce free weekly newspapers and lifestyle magazines across North Queensland from their Whitsunday headquarters.
Business Leader of the Year
This award recognises an inspiring leader whose vision, dedication, and influence have driven exceptional business and regional success.
HIGHLY COMMENDED Garry Matthias, Corrsafe Enterprises.
Garry, founder of Corrsafe Enterprises, has transformed safety training in the Whitsundays since 1999. By bringing nationally recognised high-risk work and safety training locally, he has saved businesses time and money while keeping workers safe and employed. His vision has strengthened industry, families, and community resilience.
WINNER: Kellee Fogg, Whitsunday Law
Under Kellee’s leadership, Whitsunday Law has become a cornerstone of the Whitsunday region, driving local employment, regional investment, and community development. She mentors and develops local talent, ensuring staff thrive professionally. Kellee prioritises local suppliers, keeping operational expenditure within the region, and actively engages in community sponsorships and initiatives.
Best of the Whitsundays: Business of the Year
For an outstanding business that sets the gold standard for excellence, innovation, and leadership in the region.
WINNER: Bowen Old People's Home Society (Murroona Gardens)
Murroona Gardens has proudly served Bowen for over 40 years, delivering “locals looking after locals” through a full continuum of care: residential aged care, home care packages, and independent living units. As a community-owned, not-for-profit provider and one of Bowen’s largest employers, they reinvest in local jobs, training, and services. Expanding dementia-specific homes, embracing digital care, and sustainable initiatives, Murroona Gardens strengthens both the community and economy.
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Business Legends of the Whitsundays: Hall of Fame
Celebrating businesses, or individuals, that have achieved long-term success and made an enduring impact.
WINNER: Abbot Point Operations
The North Queensland Export Terminal at the Port of Abbot Point has been a cornerstone of Queensland’s coal export industry for 40 years. As Australia’s northernmost deep-water coal terminal, they efficiently connects mines in the Bowen and Galilee Basins to global markets, serving 17 countries during 2023-24. Operated by Abbot Point Operations, the Terminal supports more than 320 local jobs, underpins regional economic growth, and has invested over $2.15 million in community programs.
Bowen Tourism and Business volunteers have been recognised at State level, achieving a Bronze Award at the Queensland Tourism Awards in Brisbane.
Manager of Bowen Tourism and Business, Leanne Abernethy said this was a fantastic achievement.
“We have 20 active volunteers who welcome every visitor with a smile, provide exceptional customer service and are passionate about Bowen and the entire Whitsundays region," said Leanne.
“They have varied backgrounds and interests and therefore a variety of skills which complement each other.
“To be recognised at State level is a huge achievement and we are very proud of every one of them.”
The volunteers play an integral role in the organisation.
“Our mission is to drive tourism, promote destination awareness and provide excellence in visitor experience and membership support,” Leanne said.
“We simply couldn’t achieve any of that without the work of our wonderful volunteers.”
Mark and Anne Steen have been volunteering at the “Little Mango” at Bowen’s Front Beach since 2020.
Anne said it was wonderful that the volunteers had been recognised at such a high level.
“We hope this award will encourage even more people to come and see what we do,” she said.
“We love meeting the visitors and promoting all that there is to see and do.
“We think Bowen is the best place to live in Queensland and we are able to share that love with people who come here on holidays.”
It’s been a milestone month for the Whitsundays, with two of our Council-owned and operated tourism gateways achieving major recognition and delivering fresh new services for locals and visitors alike.
These wins don’t just celebrate buildings or terminals — they celebrate a region working together to deliver world-class experiences.
Shute Harbour Marine Terminal shone brightest taking out GOLD in Tourism Retail, Hire & Services at the 40th Queensland Tourism Awards.
Whitsundays Regional Council Mayor Ry Collins said the win reflects the dedication of those who keep the terminal running at an exceptional standard.
“The revitalised Shute Harbour is the beating heart of marine tourism,” Mayor Collins said.
“To take out Gold on a state stage is an incredible achievement and a testament to the team, operators and partners who make it a gateway to unforgettable Whitsunday adventures.”
The Gold award caps off a significant period of growth at Shute Harbour. The recent opening of its new Tour Booking & Information Desk has further elevated the visitor experience, creating a purpose-built service hub offering expert advice, tour bookings and local insights.
Craig Turner, Director of Commercial Businesses, said the award and the new desk reflect the terminal’s rising profile.
“Our marine terminal team, tenants and operators go above and beyond every day,” Mr Turner said.
“Winning Gold shows just how far Shute Harbour has come and how important it is as a gateway for our region.”
He added that the terminal is well-positioned for an exciting future:
“We’re seeing strong demand, great operator partnerships and renewed energy around the precinct. Shute Harbour’s momentum right now is exceptional.”
At the same awards, Whitsunday Coast Airport (WCA) proved once again why it remains one of Australia’s most celebrated regional airports, proudly taking home Silver in Tourism Retail, Hire & Services.
This national recognition builds on an already impressive record, with WCA previously being inducted into the Whitsunday Tourism Awards Hall of Fame after taking out Gold three years in a row — a rare and prestigious achievement.
Mayor Collins said this success is driven by the people behind the airport.
“Our record-breaking airport is more than a gateway because it’s the first and last impression of the Whitsundays.
“This award shows just how committed our team is to offering an exceptional experience for every passenger,” he said.
Mr Turner echoed this sentiment, noting the airport’s strong customer focus.
“Our airport team and airline partners continue to go the extra mile.
“This award is a credit to their dedication and the pride they take in representing the Whitsundays,” he said.
With record passenger numbers and more opportunities emerging, WCA is preparing for an even brighter future.
Together, these achievements tell a powerful story — our Council facilities are not just keeping pace; they are leading.
From aviation to marine access, the Whitsundays continues to set a high standard in tourism delivery.
With Gold and Silver awards, new visitor services, and a community that continues to support and champion local success, the future of tourism in our region has never looked brighter.
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