Hi Everyone,
Last week when I was in the Burdekin, racing through a few morning emails in my hotel room before heading off to an event, I saw this message pop up in my inbox:
____Hi, my name is Brian, nice to meet you.
I'm emailing you because I'll be arriving in Proserpine today. I'm starting a road trip, and until I find a job, I want to save as much money as I can. So, I wanted to ask if I could go to the food bank and pick up some groceries. If possible, I'd like to know the address and hours, as well as any fees or requirements.
Thank you so much for your response and help.____
I’ll be honest – my first instinct was to flag it for later, or maybe suggest he try Google - but then I stopped in my tracks.
Because really, isn’t answering his request exactly the role of a local newspaper? Surely we are a fountain of local knowledge, a place to ask questions—big or small—and get real answers from people who know the community.
After thinking it over, replying to Brian wasn’t just the kind thing to do—it was part of my job. Actually, it was my duty.
The fast pace of weekly deadlines can sometimes pull focus away from the small, human moments that are actually at the core of what we do. Brian’s message was a timely reminder to pause, and make space for the little questions that can make a big difference.
Brian—if you’re reading this, I hope my quick reply helped you find your way to the Foodbank. I wish I’d had more time to give you a fuller response, but I’m really glad you reached out.
And to everyone else—never hesitate to drop us a line. Whether it’s about the local footy scores or finding where to donate clothes, we’re here for all of it.
Rach
Quote of the Week: "If you see someone without a smile, give them one of yours" (Dolly Parton)