The team at BIG4 Adventure Whitsunday Resort have many reasons to celebrate following their success at the state’s premier tourism industry gala event, the 2024 Queensland Tourism Awards, held at The Star Brisbane on Friday night.
Winning two gold awards, BIG4 Adventure Whitsunday Resort was not only awarded top honours in the ‘Caravan and Holiday Parks’ category for the seventh time at a state level, but also received the prestigious Hall of Fame for winning the same category three years in a row.
BIG4 Adventure Whitsunday Resort will now head to the Australian Tourism Awards in Adelaide in March 2025, where the team will also be vying for Australian Hall of Fame after winning the past two years in the same category on a national level.
BIG4 Adventure Whitsunday Resort also scooped a second gold award for ‘Excellence in Accessible Tourism’, an honour bestowed for the team’s extensive work and offerings catering to the accessible and inclusive market.
CEO Phil Casey, who attended the event with some of his management team, reflected on the accolades and what they mean.
“Taking home gold for the third consecutive year and acknowledging us in the prestigious Hall of Fame for the ‘Caravan and Holiday Park' award, makes this award all the more special for our owners and the team. To top it off, winning gold in the ‘Excellence in Accessible Tourism’ category for the second year in a row was also such an honour, reflecting the hard work our team has done in this area,” said Mr Casey.
Aligning with 2023 and 2024 as The Year of Accessible Tourism in Queensland, the Queensland Government has supported industry in recognising the importance of accessible tourism experiences for all, regardless of their physical limitations, accessible needs or age, to better cater to visitors of all abilities and provide greater destination experiences for all holidaymakers in Queensland.
“We are extremely grateful to those in the industry who have supported us in leading the way in accessible tourism and this is something that we will continue to incorporate, using universal design in future development projects, of which there are a few already in the planning stages,” said Mr Casey.
Mr Casey also acknowledged the resort’s owners of 31 years, the McKinnon family, and their team of 85 passionate staff.
“These awards are not only a testament to the hard work of our team, but also our owners, the McKinnon family, and their dedication to our guest experience in creating a Queensland holiday destination of choice. They always support our many initiatives and continue to reinvest and develop our wonderful resort.”
“We must also say a big congratulations to all the other winners and entrants on the night, particularly our Whitsundays friends at Ocean Rafting and Pinnacles Airlie Beach who also came home with gold. Last, but most certainly not least, we extend a huge thank you to all our guests, who choose us as their holiday destination of choice. These awards are always a testament to their support,” said Phil.
The resort, which is located in Airlie Beach has easy access to the Great Barrier Reef, Whitehaven Beach, the Whitsunday Islands and a vast array of trips, water activities and truly memorable Australian holiday adventures. For more information visit www.adventurewhitsunday.com.au
Phil Casey, Tiffany Brett, Andrea Mearns, Tanya Cran. Photo supplied
Phil Casey and Tanya Cran accepting the award