Friday, November 10, 2023


Mackay and Whitsunday Life

Praising Exceptional Service At Foodbank

Deborah Heron works for a local Mackay organisation called Connect 2 Wellbeing, who assist vulnerable people to access vital services around our region from hygiene and food assistance, to housing and legal aid.

A reluctant gentleman and regular client of Deborah’s had been to visit a few places in town, where he didn’t feel as supported or respected as he should have.

After a recent trip to Whitsunday Foodbank Mackay, located at 352 Bridge Road in West Mackay, the man sent an email to Deborah commending the positive experience he received at the charitable organisation on his visit.

The man stated, “I was given a warm welcome by volunteers, it was a very bright and warm atmosphere.

“There was assorted foods, enough options to cater for most diets and fifty per cent off retail prices.

“There wasn’t a limit on groceries, I definitely will make this my regular weekly shop,” he said.

Living in supported accommodation with four strangers, the man felt seen at Foodbank and was treated with the respect and compassion he deserves.

“To be able to go to Foodbank and feel supported and welcomed, he has come back with a glowing recommendation and glowing experience,” Deborah commented.

It is vital to our community to have these organisations to rely on when times are tough, especially with the cost of living crisis seeing many who are in dire need of support.

Congratulations to Whitsunday Foodbank Mackay for going above and beyond to offer a compassionate service and leave customers with a smile.

Whitsunday Foodbank Mackay

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