Tailored Success Built On Relationships And Results

When Haley Crofts launched Tailored Services, she brought with her nearly two decades of industry experience, a strong work ethic and a clear vision for delivering results for her clients that exceed the standard cleaning service.

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A finalist in the Mover of Mountains Business Person of the Year category at the 2026 Mackay Region Chamber of Commerce Best in Business Awards, Haley has built Tailored Services into an honourable local company known for professionalism, reliability and respected client partnerships.

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Her journey began in 2006 as a cleaner working at major mine sites in Mount Isa. Through determination and leadership, she quickly progressed into management roles overseeing cleaning operations before later managing teams in Brisbane. After returning to Mackay, Haley spent seven years leading a well-known cleaning company before taking the leap into business ownership alongside her husband.

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Today, Tailored Services is a family run operation servicing commercial, residential and educational clients across the Mackay region. The company has earned a reputation for working closely with clients to understand their individual needs and develop practical solutions tailored to each environment.  

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Under Haley's leadership, the business continues to challenge perceptions of what cleaning and maintenance services can deliver. By combining experience, innovation and strong relationships, she has created a company that not only keeps spaces looking their best but helps clients operate more effectively, making Tailored Services a standout in its field.

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As a finalist for Mover of Mountains Business Person of the Year, Haley Crofts continues to set the standard for leadership, service and innovation in Mackay's cleaning industry.

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