Issue #

26

Code of Conduct must stay in place

June 18, 2026

By Joseph Borg, Chairman, CANEGROWERS Mackay A decade ago, Queensland Canegrowers was in the throes of a fierce defence of growers’ right to choice of sugar marketer. Now, the industry has been called to consider the future of the Code of Conduct that emerged from that industry debate. Growers retain an interest in the sugar produced from their sugarcane, and in the 2010’s, the industry moved away from a single desk marketer model with new marketers emerging. Some industry players wanted growers to market only through their miller. The situation was resolved through good support from some key politicians of the day – and particularly the then member for Dawson George Christensen – and through some strong and important industry tools including the 2015 “Real Marketing Choice” amendments to Queensland Sugar Industry Act, then at a Federal level in 2017 with the introduction of the Sugar Industry Code of Conduct. The Code of Conduct requires parties to negotiate in good faith, and protects growers’ ability to choose who markets their Grower Economic Interest sugar, and provides access to pre-contract arbitration if negotiations break down. This week, submissions closed in the review of the Code of Conduct, with the Australian Government to consider these and consider whether the Code be allowed to sunset as scheduled on 1 October 2027, or be retained as is, or with changes made. CANEGROWERS is committed to the Code being retained in its current form. In our view, the current Code continues to provide an essential and balanced framework that promotes fair dealing, transparency and workable commercial discipline across the sugar supply chain. The review is intended to examine whether the Code is meeting industry needs and objectives. The Australian Government has described the Code as supporting fairness and transparency in commercial arrangements, and that objective remains as important today as when the Code was introduced in 2017. The underlying market conditions that justified its introduction have not disappeared. In most cane-growing regions, growers cannot simply switch counterparties if negotiations fail. Cane is perishable, harvest windows are tight, and freight economics limit alternatives. In that setting, the Code performs an important public policy function by establishing minimum rules of conduct and a framework for resolving bargaining impasses. Those protections are not redundant; they are fundamental to a fair negotiating environment. Importantly, the current Code is not an excessive or unworkable intervention. It does not remove commercial risk, guarantee outcomes, or prevent parties from pursuing their legitimate commercial interests. Rather, it sets baseline expectations for conduct, transparency and process in circumstances where bargaining power is uneven. In our experience, that balance remains appropriate. The Code provides a disciplined structure for negotiation while still allowing commercial parties to reach outcomes that reflect local conditions and business realities. It is critical that the Federal Government upholds this important industry tool, allowing us to retain the Australian sugar industry’s good reputation as an equitable, stable player in global sugar trade. The Sugar Industry Code of Conduct protects growers’ ability to choose who markets their Grower Economic Interest sugar. Photo supplied

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Tailored Success Built On Relationships And Results

June 18, 2026

When Haley Crofts launched Tailored Services, she brought with her nearly two decades of industry experience, a strong work ethic and a clear vision for delivering results for her clients that exceed the standard cleaning service. A finalist in the Mover of Mountains Business Person of the Year category at the 2026 Mackay Region Chamber of Commerce Best in Business Awards, Haley has built Tailored Services into an honourable local company known for professionalism, reliability and respected client partnerships. Her journey began in 2006 as a cleaner working at major mine sites in Mount Isa. Through determination and leadership, she quickly progressed into management roles overseeing cleaning operations before later managing teams in Brisbane. After returning to Mackay, Haley spent seven years leading a well-known cleaning company before taking the leap into business ownership alongside her husband. Today, Tailored Services is a family run operation servicing commercial, residential and educational clients across the Mackay region. The company has earned a reputation for working closely with clients to understand their individual needs and develop practical solutions tailored to each environment. Under Haley's leadership, the business continues to challenge perceptions of what cleaning and maintenance services can deliver. By combining experience, innovation and strong relationships, she has created a company that not only keeps spaces looking their best but helps clients operate more effectively, making Tailored Services a standout in its field. As a finalist for Mover of Mountains Business Person of the Year, Haley Crofts continues to set the standard for leadership, service and innovation in Mackay's cleaning industry.

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Mackay Chamber Best in Business Awards - Winners & Finalists

June 18, 2026

Ground Breaker - Innovation Excellence - (sponsored by Telstra) Winner: Mackay Safety Finalist: IQ Solutions Finalist: DeckaDice Heart of Gold - Not For Profit Excellence - (sponsored by Frontrow) Winner: Crossroad Arts Finalist: Trudy Crowley Foundation Finalist: Project Pink Next Big Thing - Best New Business - (sponsored by SBB Partners – Accountants and Business Advisors) Winner: Bookish Burrow Finalist: DeckaDice Finalist: Dunn and Co. Hair Studio Legacy Legends - Best Family Owned Business - (sponsored by Community Bank Sarina) Winner: M & P Services Finalist: Wisely Group Finalist: Dave Griffith Electrical (DGE) It’s Not Easy Being Green - Environmental Excellence - (sponsored by North Queensland Bulk Ports Corporation) Winner: The Neighbourhood Hub Finalist: Wild Tribe Clothing Exchange Finalist: Hustle and Flo Mover of Mountains - Business Person Of The Year - (sponsored by CQUniversity Australia) Winner: Jade McAuley (Rebel Nation) Finalist: Haley Crofts (Tailored Services) Finalist: Desiree O’Neill (Mackay Child Care Centre) Small But Mighty - Small Business of The Year - (sponsored by Mackay Regional Council) Winner: iQ Solutions Finalist: Local Eyes Optometrists Finalist: Mackay Safety Finalist: Habitude Finalist: iQ Solutions Finalist: Nautical By Nature

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M&P Services Crowned Best Family-Owned Business - At 2026 Chamber Awards

June 18, 2026

It was a night of celebration for Mackay’s small business community, with M&P Services taking the win for the Best Family-Owned Business at the 2026 Mackay Region Chamber of Commerce Best in Business Awards. In a category recognising some of the region’s strongest family enterprises, the award marks a major milestone for M&P Services as it celebrates 40 years in business, evolving from a modest mechanical and panel shop established in 1986 into a multi sector operation with national reach. The business shared its gratitude following the win. “We are incredibly proud and honoured to have been named the winner of the 'Legacy Legends' Best Family Owned Business Award.” “As we celebrate 40 years in business, this recognition is particularly special. It is a testament to the dedication of our team, the support of our loyal customers, suppliers, and the community that has stood behind us throughout our journey.” “It is truly humbling to be part of such a successful local business community, and even more so to be selected from a group of outstanding finalists. Congratulations to all the nominees: CCL Specialise, Dave Griffith Electrical Mackay, Habitude, Wisely Group and One Hungry Mumma.” “Thank you to the Mackay Region Chamber of Commerce for recognising and celebrating local businesses and the contributions they make to our region.” Founded in 1986 by Max Lamb Snr and his business partner Peter Brayshaw, M&P Services began as a hands on mechanical and panel repair operation servicing vehicles, trucks and trailers. Built on practical skill, long hours and a commitment to getting the job done, the business steadily earned a strong reputation within the Mackay region. Over four decades, that foundation has developed into a diverse enterprise spanning fleet servicing, transport and logistics, and the design and manufacturing of portable buildings and homes. The company has gained particular recognition for its mobile infrastructure solutions, including its wheeled portable units developed for mining and construction sectors. Managing Director Max Lamb Jr has guided much of that transformation, having first joined the business as an apprentice mechanic in 1992 before taking ownership in 1997. Under his leadership, M&P Services has expanded its manufacturing capability from its purpose-built facility in Paget, delivering specialised solutions across multiple industries and regions. Today, the company’s portable crib units are deployed across Australia and the Pacific, supporting operations in mining, construction and remote area projects. Despite this growth, the business continues to emphasise local manufacturing, tailored solutions and strong client relationships. The win reflects not only four decades of commercial success, but also a family driven approach that has remained central since its inception.

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A Story Worth Celebrating - The Bookish Burrow Named Best New Business

June 18, 2026

For a business built on stories, community and a love of reading, the latest chapter for The Bookish Burrow is one worth celebrating. The Mackay bookstore was recently named Best New Business at the Mackay Region Chamber of Commerce Best in Business Awards on the 29th May, 2026, a recognition that owner Sarah Lipke describes as both unexpected and a “complete shock.” “My second thought was, ‘Oh no, I hope I don't have to give a speech.’ Spoiler alert: I did.” Sarah said. “We’re incredibly grateful to have received this award and couldn’t have done it without the amazing support of our community.” Located in the heart of Mackay’s CBD on Wood Street, The Bookish Burrow has quickly become a charming retreat for readers, creatives and collectors alike, offering new and used books, gifts and whimsical treasures for book lovers of all ages. The idea was born from Sarah’s recognition of a gap in the local market. “I knew for quite a few years that there was a gap in Mackay for a second-hand bookstore. “Books have always been a passion of mine, especially fantasy and romance, so I decided to take a chance and create something I would have loved to have myself,” she said. What emerged was far more than a retail space. “I think what has resonated most strongly with the community is that The Bookish Burrow is more than just a place to buy books. Book lovers don't always have many opportunities to connect with others who share their interests, and we've created a welcoming space where people can celebrate, discuss, and share their love of reading.” Sarah’s vision was to create a space that felt “cosy, whimsical, and welcoming”, complete with green walls, fairy lights and a sense of stepping into “a well-loved little burrow full of stories and magic”. “One of my favourite things is seeing people's reactions when they walk through the door for the first time,” she said. “That look of surprise and excitement never gets old.” “To now be recognised with this award is both humbling and encouraging. The support we've received since day one has been incredible, and it's a reminder of just how special this community is.” The recognition comes as The Bookish Burrow prepares for an exciting period of growth. Plans include the launch of a highly anticipated book club, attendance at MackPopCon on August 1st, becoming an approved stockist for Quirky Cup Collective products, and celebrating the store’s first birthday this September. More than anything, Sarah hopes the bookstore continues to be a place where readers feel welcome. “The Bookish Burrow has become a place where people can share their love of stories, make connections, and feel like they belong, and that's exactly what I hoped it would be.” For more information, visit thebookishburrow.com.au.

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Built On Family, Backed By Hard Work - Wisely Group Named Finalist In Best Family-Owned Business Category

June 17, 2026

More than three decades after the business was founded from a home office in Mackay, Wisely Group was named a finalist in the Best Family-Owned Business category at the 2026 Mackay Region Chamber of Commerce Best in Business Awards. The award acknowledges a journey that began in 1994 when founder Bob Wisely established the company, laying the foundations for what would grow into a major national business serving Australia's resource and industrial sectors. “Mackay has a history of great family businesses, and it is an incredible honour to be named alongside others in the region - we are incredibly proud of this acknowledgement,” said CEO Dan Wisely. “It is a testament to working with great people as you can’t do it alone. You do need to have a dream and work hard to achieve your goals no matter how many times things don’t go to plan.” Reflecting on the company’s growth, Dan spoke to the hard yards and steady grind behind Wisely Group’s success, acknowledging the early days and expressing gratitude for how far the business has come. "Seeing the business grow from an idea to where it is now has been a journey, from setting up an office in one of the kids bedrooms, then moving to the garage, then our first office, then moving to where we are now located and only occupying 25% of the building because it was too big are all great memories," he said. Among the standout achievements on the way were securing the company's first contract, navigating the mining downturn between 2013 and 2018, employing 500 people, recording the first million dollar week and later reaching the first million dollar payroll week. "It makes you realise how much you can give back to so many families across the region," Dan said. While the business has grown significantly, Dan believes the values that underpin the company have remained constant. "As a family-owned business with the family name as the business name, reputation is everything," he said. "Values are at the heart of that and making good values-based decisions is the right thing to do and always pays off in the long run." He attributes Wisely Group’s longevity to values-based decision making, great people, strong succession planning and continued investment in operating systems to maintain quality. Looking ahead, the company is focused on expanding its service offering while embracing emerging technologies and productivity improvements across industry. "We are entering an exciting time with significant technological advancements, AI and an industry that now relishes the challenge to be more productive and find a better way to do things," Dan said. “I can’t wait to see the next generation working in this industry and what they can achieve with their mindset. Exciting times ahead, indeed!” For a business built on family values and long-term thinking, being named a finalist in the Best Family-Owned Business category represents both a celebration of the past and a vote of confidence for the future.

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Pantry To Purpose - The Neighbourhood Hub Wins Environmental Excellence Award

June 17, 2026

What began with a simple community pantry and Friday morning pies outside the George Street Centre has grown into one of the Mackay region’s leading examples of sustainability in action. Recognised for turning surplus food into community support while keeping waste out of landfill, The Neighbourhood Hub recently received the Best in Business – It’s Not Easy Being Green award at the Mackay Region Chamber of Commerce Best in Business Awards on 29th May 2026. The Neighbourhood Hub General Manager Nicolette Ffrost said the recognition carries great significance, particularly for the volunteers who have underpinned the program’s success. “It means a great deal, because the work behind it is everyday work. Sorting, packing, collecting and carrying, week after week, almost entirely by our volunteers,” she said. “This award belongs to them. The Program does not run without them, and seeing their work recognised at the Best in Business Awards was the best part of the night.” At the centre of The Neighbourhood Hub’s environmental achievement is a streamlined and highly effective Food Diversion Program, delivered in partnership with SecondBite, local supermarkets, schools and producers. The initiative redirects surplus food that would otherwise go to waste, ensuring it reaches families and individuals in need across the Mackay region instead. Since 2020, more than 150 tonnes of food have been diverted from landfill, which is equivalent to over 200,000 loaves of bread, or approximately 1.25 million bananas. Using Foodbank’s social return on investment methodology, the program has delivered more than $6 million in community value back into the region. At The Neighbourhood Hub, environmental responsibility is not a standalone initiative, but an embedded part of daily operations. “For us it is not a separate project, it is built into how we operate. Food rescue happens five days a week across our two centres, and we have an Environmental Ambassador at each centre,” she said. “The two things go hand in hand naturally. Reducing waste and meeting community need turn out to be the same job.” “The benefit runs both ways. Every tonne of food we divert stays out of landfill, and it also becomes a meal on a table for a family doing it tough,” Ms Ffrost said. “Our Mid-Week Meal brings people together over food that would otherwise have been wasted, so the same program is cutting waste, easing pressure on household budgets, and connecting people to each other and to support at the same time.” Looking ahead, The Neighbourhood Hub is focused on expanding the reach of its Food Diversion Program, strengthening partnerships and increasing the volume of food rescued across the region. “We want to keep growing the Food Diversion Program: more partners, more food rescued, and more families reached,” Ms Ffrost said. From those humble beginnings, The Neighbourhood Hub’s Food Diversion Program has grown into a far-reaching initiative now supporting a steadily increasing number of families across the region. “The most rewarding part has been watching it come this far,” she said. For more information, visit tnhub.org.au

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Mackay Safety & 4PS Software Take Home Ground Breaker Award

June 17, 2026

The team at Mackay Safety and 4PS Software is thrilled to have recently won the Ground Breaker Award at the Mackay Region Chamber of Commerce 2026 Best in Business Awards. The award category sought an innovative product, service, process or idea that enables excellence and positively impacts the business, customers, or industry. Mackay Safety's valued client, Central Queensland Exploration (CQE), is a Queensland-based drilling and rehabilitation contractor operating a fleet of 20 drill rigs, supporting 12 active mine sites, with a highly mobile workforce exceeding 150 people. As CQE scaled operations, productivity, visibility and risk management were increasingly constrained by fragmented digital systems across payroll, inductions, job logging and purchasing. Between 2024-2025, Mackay Safety and 4PS Software, in partnership with CQE, implemented an integrated digital operations platform that connects payroll, inductions, field job logging and purchase orders into a single, end-to-end workflow. Rather than deploying additional standalone tools, the project focused on redesigning how operational data flows through the business. The innovation lies not in individual technologies, but in their integration, enabling real-time visibility, reducing duplication and aligning workforce readiness, job activity and purchasing decisions. To date, this innovative platform has enabled 50% reduction in payroll processing time, 75% reduction in administrative queries/complaints, and 50% increase in user productivity. The result is a scalable, transferable model that improves operational efficiency, safety oversight and decision-making across complex, multi-site mining operations. “The time savings were immediate, but what’s been more powerful is the change in atmosphere,” said Sidney Potter, CQE Accounts Administrator. “People aren’t stressed about delays or chasing approvals. They’re more confident in the process and in us.” “Since implementing the system, CQE has halved payroll processing time, while improving accuracy and team satisfaction. You don’t just get software with Mackay Safety – you get a partner who listens, adapts, and genuinely cares about outcomes,” Simon Harris, HSE Manager, Central Queensland Exploration. What makes it unique is that there is literally no other integrated digital operations platform on the market that connects payroll, inductions, field job logging and purchase orders into a single, end-to-end workflow. Founded in 2004, Mackay Safety has over twenty years of experience providing trusted safety and compliance services and software. Leaders in workplace health and safety consultation, Mackay Safety excels in the provision of skilled consultants and software to implement safety improvement strategies. The team at Mackay Safety is committed to delivering professional and reliable health and safety advice that adheres to current legislation. The focus is on implementing practical strategies and software that drive measurable improvements in safety performance. Mackay Safety provides consulting services encompassing safety audits, risk management profiling, safety management procedures, including documentation, qualified incident investigation, and all advisory services relating to safety in the workplace. Whether a company requires safety compliance management software (4PS), paper form digitisation (4P Forms), drilling and project management software (4P iPlod), or payroll, asset management, and administration workflow solutions, Mackay Safety can provide the technology to keep on top of safety compliance requirements. Mackay Safety offers flexible engagement options to meet clients' specific needs. The highly skilled team can create custom services and software that automate any part of a business that's causing frustration. It's important to work with a leading safety compliance specialist, so partner with Mackay Safety to experience the difference. Visit: www.mackaysafety.com.au or call: (07) 4944 1272.

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Subject Selection Evening Opens the Door to Senior Success

June 17, 2026

For many families, the journey to senior schooling can feel overwhelming—but one upcoming event aims to make those important decisions clearer and more confident. St Patrick's College is inviting Year 10 students and their families to attend its Subject Selection Evening on Tuesday, 23 June, at the Senior Campus Hall on River Street. The event marks the final step before students select their Year 11 subjects for 2027 and is designed to help families make informed decisions about future study and career pathways. The interactive evening will provide students and parents with the opportunity to explore the College's wide range of senior subjects, speak directly with teaching staff and current students, and gain a deeper understanding of the opportunities available at the Senior Campus. College staff will be available throughout the evening to answer questions, explain subject requirements and help families navigate the subject selection process. The event follows the College's recent Senior Schooling Information Evening and builds on the message that there is no single pathway to success. Instead, students are encouraged to choose a program that aligns with their interests, strengths and aspirations. Families whose children remain uncertain about their Year 11 subject choices are encouraged to seek additional support from the College. Personalised guidance is available through the Careers Counsellor to help students identify the pathway best suited to their goals. Enrolments for 2027 Year 11 students at St Patrick’s College Senior Campus are now open.

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MADEC Welcomes New Chief Executive Officer

June 17, 2026

MADEC has announced the appointment of Alice Evans as its new Chief Executive Officer. Ms Evans brings more than two decades of executive leadership experience across the disability, youth, community and health sectors. She has held CEO and senior executive positions within statewide and national organisations and is recognised for her commitment to person-centred, rights-based practice, strong safeguarding and quality systems, workforce capability, and sustainable organisational growth. MADEC Chair, Patrick Wilsmore, said the Board was delighted to welcome Alice to the organisation. “Alice brings deep sector experience, strong values alignment and a proven record of leading organisations through growth, reform and transformation. Her commitment to dignity, inclusion and community connection reflects MADEC’s purpose and the expectations of the communities we serve.” Alice will work closely with outgoing CEO Jasmine Lowry and the Senior Leadership Team during her induction and was able to participate in MADEC’s recent strategic planning review. Alice said she was honoured to join MADEC at such an important time. “MADEC has a proud 50-year history in the Mackay and Whitsunday regions. I am looking forward to listening, learning and working alongside staff, clients, families and partners to build on this strong foundation and ensure MADEC continues to deliver safe, high-quality, person-centred services.” Alice Evans has been appointed as MADEC’s new Chief Executive Officer, bringing more than 20 years of leadership experience to the role. Photo supplied

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Cadets Take Flight Over Mackay Skies

June 17, 2026

Cadets of No. 105 (City of Mackay) Squadron, Australian Air Force Cadets, participated in Cadet Air Experience (CAE) flights and PEX (Pilot Experience Flights) at Mackay Airport over the weekend. Members of the squadron in the Orientation and Initial stages of their cadet training had the opportunity to fly in a Cessna 172 aircraft with a qualified flying instructor (QFI), gaining an understanding of flight controls and the procedures involved in obtaining air traffic control clearance for take-off, flight and landing. Groups of three cadets at a time, many of whom had never flown in a light aircraft before, gained valuable experience through the CAE flights. PEX flights were also conducted for cadets in the Junior, Intermediate and Senior stages of training. These members flew one-on-one with a QFI, having previously participated in CAE flights. They were given control of the aircraft once airborne under the supervision and watchful eye of their instructor, providing hands-on experience in handling the aircraft controls. All flights were conducted from Mackay Airport and were facilitated by Horizon Airways. Further CAE and PEX flights are scheduled for August for cadets who were unable to participate this time, giving them the opportunity to complete this phase of their training. Contributed by Geoff Strange Smiles and thumbs up after their Cadet Experience flight. Photo supplied

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WILLCOX CONDEMNS CANBERRA’S SHAMEFUL RAID ON REGIONAL DISASTER FUNDING

June 17, 2026

Opinion Piece from Federal Member for Dawson, Andrew Willcox The Federal Member for Dawson, Andrew Willcox, has slammed the Albanese Government for an unacceptable ambush on regional communities, accusing the Commonwealth of abandoning disaster-prone areas to balance its own budget. The Federal Minister for Emergency Management, Kristy McBain, used a late Friday afternoon media release to quietly flag sweeping alterations to the Disaster Recovery Funding Arrangements (DRFA). The proposed changes dismantle the long-standing, scalable framework, which historically provided an average of 64 per cent federal coverage and capped support at 75 per cent for catastrophic events. In its place, Canberra intends to implement a rigid 50-50 funding model. This policy shift arrives at the worst possible time for the state; it follows a volatile severe weather season that caused widespread damage across 71 of Queensland’s 77 local government areas. Federal Member for Dawson, Andrew Willcox, is warning that the sudden funding shortfall threatens the future viability of essential infrastructure, local water treatment facilities, and emergency evacuation operations. Mr Willcox, drawing on his extensive experience as the former Mayor of the Whitsunday Regional Council, stated that the Federal Government is completely detached from the realities of regional recovery. "This decision is a direct hit to the heart of North Queensland," Mr Willcox said. "Canberra is treating natural disasters like a corporate budgeting exercise; however, out here, it is a matter of community survival. To penalise the very regions that drive the nation’s agricultural wealth and mining export revenues is a profound betrayal. "During my time steering the Whitsunday community through the wreckage of Severe Tropical Cyclone Debbie in 2017, I learned exactly what it takes to rebuild. We relied heavily on scalable federal assistance to restore our shattered rural road networks. Under a flat 50-50 split, local councils across Dawson would be forced to find millions of dollars in matching revenue; that is a financial burden our regional ratepayer base simply cannot sustain." Mr Willcox emphasised that major historical recovery operations would have been completely unviable under the newly proposed guidelines. "The total reconstruction of the Shute Harbour marine terminal and the $5 million federal package required to replace the decimated Proserpine Entertainment Centre occurred because the previous framework allowed for exceptional circumstances," Mr Willcox said. "Small regional councils do not possess the independent asset base to fund multi-million-dollar rebuilds alone. Furthermore, the historical system guaranteed that funding flowed directly into local economies, ensuring that regional earthmoving businesses and contractors were awarded the repair work. By lowering the funding floor, the Commonwealth is forcing cash-strapped councils to delay vital resilience works; this leaves our communities dangerously exposed before successive wet seasons. "It is a coward’s tactic for the Minister to leave this announcement until the day after the parliamentary sitting concluded, ensuring they avoided any real scrutiny or accountability in Question Time. “This is yet another calculated deception from a government that knows exactly how damaging these cuts are; this is absolutely not what the Australian people voted for, and I truly hope this betrayal is remembered at the next election. "This is yet another chapter in the ongoing federal neglect of regional Australia. The government is hiding behind the cover of an independent review to justify cutting essential frontline services. I call on the Emergency Management Minister to reverse this decision immediately; regional Queenslanders refuse to be treated as second-class citizens.” Supplied by the office of Federal Member for Dawson, Andrew Willcox CAPTION: FIGHTING FOR THE NORTH: Federal Member for Dawson Andrew Willcox MP outside Parliament House in Canberra, condemning the Albanese Federal Government's plan to slash scalable disaster recovery funding for regional councils. Photo supplied

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A Commitment to Ratepayers - Reflections from Councillor Nathenea McNamara

June 17, 2026

When I first ran for Mackay Regional Council, one of the issues I heard most often from residents was rates. People wanted to know how decisions were being made, whether council was operating efficiently and whether every opportunity was being taken to ensure value for money. It was one of the reasons I put my hand up for council. Over the past two years, I have spent a great deal of time learning about the budget process and asking questions about how council operates financially. What I have learned is that local government budgets are complex, involving hundreds of services, projects, assets and responsibilities that support our community every day. I have also learned that good financial outcomes do not happen by accident. They come from examining the detail, challenging assumptions and continually looking for opportunities to do things better. One of the concerns I regularly hear from residents is whether council is operating as efficiently as it can. These are valid questions, and they are questions councillors should continue asking. While important work has been done to improve budget scrutiny and accountability, I believe there is always room for improvement. As technology evolves and new ways of delivering services emerge, council must continue looking for opportunities to improve efficiency, modernise processes and ensure we are achieving the best possible value for ratepayers. The upcoming budget is one of the most important decisions councillors make each year. It is about balancing the services and infrastructure our community relies upon with the cost pressures being experienced by households, retirees, farmers and businesses across our region. My commitment remains the same as it was when I first sought election: to ask questions, carefully consider the options before us and ensure the interests of Mackay ratepayers remain at the centre of every decision. At the end of the day, every dollar matters.

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Council Explores Smarter Waste Solutions As Landfill Targets Loom

June 17, 2026

Mackay Regional Council is investigating innovative and cost-effective ways to reduce waste and improve recycling outcomes as Australia works towards ambitious national waste reduction targets. The nation has set a goal of diverting up to 90 per cent of waste from landfill by 2030; however, all states and territories are currently falling short of that target. In response, Mackay Regional Council is exploring proactive measures aimed at reducing reliance on landfill, and looking to be a leader in this space. Mayor Greg Williamson said council had been investigating pathways to improve waste management sustainability. “Mackay, like all councils across Queensland, is facing rising waste volumes, increasing landfill costs and tighter environmental expectations. Being reliant on landfill is not sustainable in the medium to long term,” Mayor Williamson said. “Council is enhancing its recycling capabilities by transitioning the ageing Paget Material Recovery Facility (MRF) into a bale and transfer station where recyclables will be lightly bundled and transferred to Townsville’s much newer MRF, operated by Re.Group,” he said. “This will allow us to leverage advanced technology to maximise landfill diversion and support a growing resource recovery industry.” Mayor Williamson said cost-effectiveness was also a driving factor. “As the cost of everything increases, we need to adapt to ensure our money is going as far as possible,” Mayor Williamson said. “This new approach will reduce costs by sharing the operational burden of a modern recycling facility across Mackay, Whitsunday and North Queensland regions,” he said. “When we went out for tender in late 2025, Re.Group’s proposal to bundle recycling locally and transport it to Townsville for processing was by far the most cost-effective option.” The partnership also provides access to advanced processing infrastructure and international recycling markets, ensuring materials are responsibly turned into new products. Re.Group Managing Director David Singh said materials from Mackay would begin transferring to Townsville within the month. “Consolidating recyclables at our Townsville facility achieves the scale that allows advanced equipment and technology to process recyclables into high-quality materials which can be reused in new products,” Mr Singh said. “This facility has the capacity to process 30 thousand tonnes of recycling material and onsite we produce high quality paper and cardboard, ferrous metals and aluminium, glass sand and plastics,” he said. “These products are then put to market to be remade into new products made from glass, paper cardboard and plastic.” Recycling processing to move to Townsville’s newer facility. Photo supplied

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Locals ‘Fed Up’ New E Mobility Laws To Take Effect In July

June 17, 2026

Member for Mackay Nigel Dalton has addressed the escalating number of e-scooter related injuries across the region, with 107 people presenting to Mackay emergency departments last year following incidents involving personal mobility devices. The figures equate to more than two injuries every week locally and form part of a state-wide trend that saw more than 3,000 people treated in Queensland emergency departments. In response, a suite of tougher laws will be introduced, aimed at improving safety and reducing the growing number of preventable injuries. From July 1st police will have powers to seize and destroy illegal devices, conduct random breath tests on riders in public places, and enforce higher penalties for offences including speeding, failing to wear a helmet, careless riding, illegally carrying passengers and riding on prohibited roads. New restrictions will also ban e-bikes and e-scooters capable of exceeding 25km/h unassisted, while a 12km/h speed limit will apply in areas shared with pedestrians. Licensing requirements for riders will come into effect from August 31st, with exemptions available for people with medical conditions or disabilities. Riders aged 12 to 17 will be permitted to use e-mobility devices under parental supervision, while parents of children under 16 who are found riding illegally will be held accountable. Riders found over the 0.05 blood alcohol limit could face fines exceeding $500, with maximum court penalties of up to $6,908. Mr Dalton said the changes were necessary to address a growing safety concern. "To see people coming in here with injuries which could easily be prevented is very sad." "It means pressure on the hospital, pressure in workplaces when people return to work, and pressure on schools and families." Mr Dalton said the impacts were particularly concerning when children were involved. "I've recently been to a school in Mackay where two children have been injured this week and suffered broken bones." "It's going to slow down their learning and put pressure on their family for transport." He said community frustration around unsafe riding behaviour had also contributed to the push for reform. "People in Mackay are fed up with footpaths being dominated by e-scooters and e-bikes." "They're fed up with e-scooters and e-bikes travelling in places and directions that are not appropriate and are unsafe." Dr Syed Khadri, Clinical Director of the Mackay Base Hospital Emergency Department, said injury presentations had risen sharply over recent years. "In 2020 we had about five presentations to the Emergency Department. Last year we had close to 107, and the year before that we had about 40." "The numbers are increasing quite rapidly." The new laws are expected to take effect in stages from July 1st. Tough new e mobility laws will take effect from July 1st as rising injury rates and community concerns prompt a crackdown on unsafe e-scooter and e-bike use across Mackay and Queensland. Photo credit: Hannah McNamara

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Security Expert Urges Vigilance Following Mackay Sugar Cyber Attack

June 17, 2026

Sponsored The recent cyber security incident affecting Mackay Sugar has highlighted the growing threat cyber criminals pose to businesses and critical infrastructure across regional Australia. Mackay Sugar, Australia’s second largest sugar manufacturer with an annual turnover exceeding $600 million, operates the Farleigh, Marian, Racecourse and Pleystowe mills across the Mackay region. The company first announced on June 10th that it was responding to a cyber security incident affecting some of its operations. Since then, Mackay Sugar has issued several updates, with its latest statement on June 15th. Part of the statement read, ‘Steam trials are now underway, and subject to final validation activities, some harvesting is expected to recommence this week in preparation for the staged restart of crushing operations later this week. We have taken the responsible course of action in advising growers and harvesters not to recommence harvesting until we advise them to do so. ‘Our ongoing priority remains the safety of our people and protecting operational systems. Specialist cyber security experts continue to work alongside our teams and relevant authorities to investigate the incident and restore systems safely. ‘We have also reported the incident to the appropriate authorities, and we will continue to adhere to our regulatory obligations.’ In an interview with Rob Kidd from ABC Tropical North, Jason King of Regional Queensland Investigations discussed how cyber attacks unfold and why regional businesses are increasingly being targeted. Mr King, a former Australian Federal Police Agent who specialised in fraud and cyber-crime at their headquarters in Canberra, holds a Security Firm Licence (Class 1), a Bachelor of Computer Science, Master of Laws (LLM), a Bachelor of Laws (LLB) (Hons), said the nature of cyber-attacks can vary significantly. He noted that cyber attacks do not always follow the same pattern and may begin with warning messages appearing on computer screens, or result in systems suddenly becoming inaccessible or completely inactive, depending on the nature of the attack. Speaking during the interview with Rob Kidd, King said Mackay Sugar's extensive operations make it an attractive target for cyber criminals. "They do everything at Mackay Sugar and Farleigh, and at Racecourse… and it goes off to market, you've got so many different players in it, you've got your workers here, you've got your sugar growers, you've got your cane trains, and you've got so many different elements to that operation. “It can bring the industry to its knees." Unfortunately for businesses, and even individuals, cyber attacks are increasingly on the rise. "There's always been an increase. It's been like this for the last 10 years, but hackers get more intelligent. They understand how to get past certain firewalls, some security." "Regional communities have experienced even more of an increase. They realise they can go outside the cities now because we've got big infrastructure here. We’ve got power stations. We've got the sugar industry." Drawing on his extensive experience, Mr King said cyber security threats are constantly evolving. He explained that the motivations behind attacks can differ, ranging from operational disruption to the theft of valuable information. Mr King also noted that cyber attacks can have different objectives, including operational disruption and data theft. Adding to this, he said that while the exact circumstances surrounding the Mackay Sugar incident remain unknown, organisations should avoid revealing details publicly while investigations are ongoing. He also offered advice on how organisations should respond to ransomware attacks. "My advice for Mackay Sugar is try and find out where that data breach came from. Roll it back, fix it. If they don't fix it, it'll happen again, and it'll happen even worse." He went on to say that businesses of all sizes should treat cyber security as an essential investment rather than an afterthought. "Make sure you've got a competent IT security [systems] for a start, and make sure everything is updated.” "You've got to be proactive when it comes to cybersecurity, not reactive." Overall, Mr King stressed that no organisation is too small to become a target. "You might have a business of three people, but you're still prone to any cyber attack, just like Mackay Sugar, the Australian Government, Optus, whoever." Mr King is now encouraging businesses and individuals alike to remain vigilant, noting that cyber security threats continue to impact organisations of all sizes across regional Australia.

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Sixteen Local Organisations Share In Community Grants Funding

June 17, 2026

Community wellbeing, accessibility and cultural connection will be strengthened across the region through Mackay Community Foundation’s 2026 Grants Program, with more than $247,000 awarded to 16 local non-profit organisations. Funded projects include community gardens, emergency relief initiatives, cultural spaces, youth programs and community infrastructure aimed at improving inclusion, accessibility and community participation. Mackay Community Foundation Chair Melissa Green announced that this year’s recipients reflected a growing focus on projects that create long-term value for the wider community. “Many of these organisations are thinking beyond their immediate organisations and looking at how their projects can create broader opportunities for community use,” Ms Green said. “Many of these grants' recipients are thinking beyond the needs of their immediate organisations and strategising how the benefits of their projects can extend beyond their own clients’ needs and into the broader community.” Among the 2026 grant recipients is Crossroad Arts, with Mackay Community Foundation contributing $35,000 towards the delivery of a 15-metre diameter dome designed for local large productions and community events. Crossroad Arts Artistic Director Autumn Skuthorpe said the vision behind the dome was “centred on creating more inclusive and accessible experiences for the community”. “Through this project, we’re creating something that not only supports diverse artists and audiences, but something the wider community can experience,” Ms Skuthorpe said. “Our long-term vision is to provide a versatile community asset that can support future touring opportunities across Central-North Queensland, and activate public spaces, which will contribute to Mackay’s growing art cultural identity.” Community members interested in supporting future local initiatives can visit the foundation at www.mackaycommunityfoundation.com. Businesses interested in learning more about the ‘Mackay, Give Where You Live’ employee giving program are encouraged to contact the Mackay Community Foundation at admin@mackayfoundation.com.au. 2026 Mackay Community Foundation Grant Recipients:  CASA Mackay — $21,818 — New mobile outreach vehicle to strengthen the ability to offer housing services.  Clontarf Foundation — $9,375 — Driver training opportunities for Aboriginal and Torres Strait Islander young men.  CQUniversity — $5,000 — Provide financial assistance to students experiencing unexpected hardship.  Crossroad Arts — $35,000 — 15M diameter dome for large-scale productions.  Kidney Support Network — $35,637 — Replacement vehicle for patient transport service.  Mackay Pet Rescue Inc — $13,370 — Assist in preventing avoidable pet surrenders.  Mackay Surf Life Saving Club — $15,000 — Replacement of the Surf Club’s roof.  Mackay Youth Service — $5,200 — Furnishing and resources of essential office IT and equipment.  Mind Australia Limited — $18,730 — Creation of the Yarning Circle and cultural garden.  My Hospital Foundation — $10,000 — Advanced imaging machine for breast cancer surgery.  Project Pink — $8,045 — Purchase essential training equipment for youth boxing program.  RSL Cares — $12,000 — Cyber safety program for seniors.  Safe Sleep Mackay — $11,568 — Support the completion of the battery fit-out of Sleepbus 3.  The Held Project — $9,773 — Wellbeing bags for mothers experiencing isolation.  The Neighbourhood Hub — $22,230 — Staff training for evidence based parenting programs.  The Salvation Army — $15,000 — Create a safe, welcoming healing garden for women and children. More than $247,000 has been awarded to 16 local non-profit organisations through the Mackay Community Foundation’s 2026 Grants Program to support projects that strengthen wellbeing, accessibility, inclusion and community connection across the region. Photos supplied

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Cricket History Set To Be Made In Mackay As International Test Match Nears

June 17, 2026

Excitement is building across the region as Mackay prepares to host international cricket for the first time, with tickets now on sale for the 2026 NRMA Insurance Men’s Test Series between Australia and Bangladesh at the Great Barrier Reef Arena from August 22nd to 26th. Australian cricket star Michael Neser was in Mackay this week helping build momentum ahead of the historic clash, describing the occasion as a rare opportunity for both players and fans. “It’s a special opportunity to be the first international team to play here in Mackay,” Neser said. “We’re all pumped, and going off the performances in the one-day series, it’s going to be very competitive.” He said the Bangladesh side would present a strong challenge, with quality across both batting and bowling. “We know they’ve got some talent there who bowl 150 plus, and we’re going to have to negate that,” he said. “They’ve got very skilful batters too, so it’s going to be a great competition.” Looking ahead to the landmark venue, Neser said the experience would be one to remember. “It’s going to be a special event, and to be part of history is great,” he said. Member for Mackay Nigel Dalton said the match marks a defining moment for the region as it steps onto the global sporting stage. “We officially marked today [Monday, 15th June, 2026], with the tickets going on sale for the Australia versus Bangladesh test match right here in Mackay,” he said. Mr Dalton said the event highlights the region’s growing capability to host major international events. “The match represents another important milestone in Mackay’s evolution, as a destination capable of hosting major, national and international sporting events,” he said. He also praised the Great Barrier Reef Arena and its reputation with visiting teams. “The facility at the Great Barrier Reef Arena has earned high praise from local, state and international teams that have played here already,” he said. Deputy Mayor Karen May said the event would place Mackay firmly on the world stage. “It’s great exposure, it puts Mackay not just on the national stage, but the global stage,” she said. “We are absolutely ready to be hosting this test match at the Great Barrier Reef Arena.” She encouraged locals and visitors alike to be part of the occasion. “Make sure you get your tickets early, because they will be selling like hot cakes,” she said. “Make a holiday of it, and bring your family and friends with you.” With anticipation building, Mackay is set to welcome the world this August for a landmark moment in its sporting history. Mackay is set to host its first international Test cricket match at the Great Barrier Reef Arena from August 22nd to 26th, with Australia facing Bangladesh and excitement building across the region as tickets go on sale for the historic event. Photo credit: Hannah McNamara

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Good Deed

June 17, 2026

A grateful local took to Facebook this week to thank kind strangers who stepped in to provide support to her son in a stressful situation. The young man was parked up with his friend when another group of youths hit his car, and unfortunately drove away. Exercising extraordinary grace, the mother expressed that she was not writing to shame the perpetrators, as fear may have been the reason for their quick escape. Instead, she highlighted the kindness shown by a family who approached her son and his friends to check they were ok. “You didn’t know them personally, yet you chose to stop, check on them, comfort them, and even take the licence plate details of what happened outside,” the mum shared. “To the parents of that family — you raised beautiful souls. Your kindness reflects the values you taught at home, and it shows. “Thank you for reminding us that there are still genuine people in this world who care for others without expecting anything in return. “May life return your kindness tenfold. May you and your family always be surrounded with love, protection, and blessings. From one grateful parent to another, thank you immensely for being our son’s guardian angels that evening. Please stay safe always.” The words remind us that when a young person is rattled by the realities of the world, we’re lucky to have parents and neighbours nearby that will step in and help – whether it’s their own kid, or a total stranger. 1 – A mum has shared gratitude for a local family who stepped up to support her son after a minor accident. Photo source: Shutterstock

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Mackay Community to Take a Stand Against Elder Abuse – WEAAD 2026  

June 17, 2026

The Mackay community recently came together to draw attention to World Elder Abuse Awareness Day (WEAAD), a global event observed on 15th June. Prior to the day itself, a Stir A Cuppa event was held at Harrup Park, encouraging open conversations about the safety, dignity and wellbeing of older Australians. The event, supported and sponsored by Daly Bay via their Community Grants Program in partnership with Relationships Australia and Mackay Regional Council, provided a relaxed and welcoming setting where attendees shared a cup of tea or coffee while learning about the realities of elder abuse and how individuals and communities can play a role in preventing it. Elder abuse can take many forms, including financial exploitation, emotional or psychological harm, physical abuse, neglect or social isolation. Often underreported, elder abuse remains a significant issue affecting the health, independence and quality of life of older people across Australia. Events like Stir A Cuppa are designed to break the silence and empower communities with the knowledge to recognise warning signs and take action. Together, these organisations are committed to supporting initiatives that promote the wellbeing and safety of older people in the Mackay region. For more information on World Elder Abuse Awareness Day head to elderabuseawarenessday.org.au/

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95cm of Hair, One Powerful Tribute A Hair Donation Born From Friendship and Loss

June 17, 2026

Next Saturday, Mackay woman Kirsty Miron will say goodbye to 95 centimetres of hair, but what she is giving is far greater than her luscious Rapunzel locks. In a moving tribute to her late neighbour and friend, Bridgeen Doherty, Kirsty will take part in the Big Shave, transforming years of growth into hope for children experiencing hair loss while raising vital funds for families affected by cancer through the Trudy Crowley Foundation. Their friendship began as neighbours and grew through cups of tea, shared stories and caring for Bridgeen’s beloved cat, Maeve, during her battle with ovarian cancer. Even after Bridgeen’s passing in February 2025, her strength, humour and advocacy for women’s health continue to inspire those who knew her. Soon, one woman’s hair will become confidence for a child, while a community’s generosity has the power to change lives. With a fundraising goal of $10,000, donations remain open until the Big Shave next Saturday June 27th.

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Legends Night Raises $55K For Suicide Prevention

June 17, 2026

The third annual Whitsunday Suicide Prevention Network (WSPN) Legends’ Night proved to be another spectacular success over the weekend, raising an impressive $55K for this worthwhile local charity. Held at 360 On The Hill, Flag Staff Hill event space in Bowen, a total of 130 guests attended this sold-out event. Designed to be more than just a fundraiser, the event saw local ‘home grown heroes’ take to the stage to share their story. First, local Iron Man and motivational speaker Michael Kimpton inspired the crowd with his story of how a motorbike accident changed his life and led him on a different path, one where he discovered a new version of himself. “We can recover physically but we also need to cope with our mental resilience to ensure our wellbeing,” he shared. Former army medic, McQuility ‘Coco’ Qurikewith also took to the stage sharing his story of how 16 out of 18 in his platoon were tragically killed in an explosion. He nearly died three times in the days afterwards and is still getting operations 13 years later to deal with the physical side effects. He told the story of how he disappeared into a dark place mentally following the incident, but managed to overcome and now uses his story to help others. President of WSPN Matt Stokes said he was both moved and humbled by the evening which was full of emotion and meaning, but also a lot of fun. “It was amazing, we couldn’t have asked for it to have gone any better,” he said. “Every little detail was faultless and a big thank you to Jen Lowcock for everything she did to make the night so perfect. “We have a super generous community with a lot of people donating their services, from the buses to the décor – we would like to say a big thank you to all our sponsors.” “The stories of our home-grown legends who spoke on the night really touched the crowd, everyone could relate to it, it was so powerful!” Event Coordinator Jen Lowcock said she was thrilled with how the evening unfolded and acknowledged 360 On The Hill for orchestrating such a fine evening. “It’s such a beautiful location and the service was impeccable, the food was amazing and everything ran on-time and smoothly,” she shared. “We couldn’t have asked for it to be any better!” The evening was highlighted with the bluesy tones of live music act Zed Charles who had the crowd dancing until midnight. All proceeds of the evening are ploughed straight back into WSPN initiatives which include free counselling services for families affected by suicide, free breathing classes and many other services across the community.

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Kindness of Strangers Shines Through

June 17, 2026

A simple act of kindness at Whitsunday Plaza has touched the hearts of hundreds of locals, showing that compassion can make all the difference. After experiencing a medical episode while shopping, a local woman found herself in need of immediate assistance. Fortunately, help was close at hand, in the form of a kind traveller who jumped to her aid. After the incident, the lady took to social media, thanking the young man and describing him as a “good soul” for the care and concern he showed during a difficult moment. According to the woman, the stranger quickly found her a chair to sit on and purchased a drink for her while she waited for assistance from staff at LiveLife Pharmacy. She also expressed her gratitude to pharmacy team members Jenna, Kim and Mel for the support and care they provided. The post struck a chord with the community, attracting almost 200 likes, praising the young man’s actions and celebrating the kindness shown by both him and the pharmacy staff. The woman said she hopes the young man, believed to be from either the United States or Canada, sees her message and understands just how much his help meant. In a world often dominated by negative headlines, the story is a reminder that small acts of kindness from strangers can leave a lasting impact. https://www.shutterstock.com/image-photo/female-home-carer-supporting-old-woman-2422038681?trackingId=c49e178a-cf39-47d5-8a80-9e0a1a886791&listId=searchResults Caption: A young traveller helped a woman experiencing a medical episode at a local shopping centre. Stock image, illustration only

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Fierce Competition At Wangaratta Bowls

June 17, 2026

Monday self-selected triples started this week. Competition was fierce as usual with the winners for the afternoon Mark Drummond and Ken Wallace defeating Kennedy Whitton and Allan Rolfe. Runners Up Jack Stamp Geoff Coleman and Bob Dykstra who defeated Shirley Smith Shirley Jones and Eileen Dunn. We had a great Tuesday afternoon with five rinks of triples. Winners for the afternoon by 1 shot were Shirley McSwain Deb Retchless and Dave Madden who defeated John Haysom Brian Bellingham and Ron Hyde. Runners up went to Stumpy Adams Geoff D and Geoff Coleman defeating Greg McSwain Penny Warren and Laurie Land. The jackpot also went off in the game. Cub Competition: A Singles Penny Warren defeated Robyn Stitt and Fely Duncan defeated Teresa Willshire. The final is programmed for Sat 27 June. Ladies A Pairs Fely Duncan and Robyn Stitt defeated Linda Scells & Toni Bowen. Final is called for 21 June. Men’s A Pairs Stuart Jeal and Ron Hyde defeated Neale Chittenden and Gavin Charles. On Sunday afternoon the winners came out on Rink 8. They were Neale Chittenden Sue John Haysom and France Willman who defeated Deb Retchless Brad Brian Bellingham and Heidi Reiff. Runners Up went to Maureen Hyde Dave Madden Penny Warren defeating Sue Shearing Jim Quod and Pat Tracey. The jackpot also went off in the game between Carol Bellingham Graham Smith Phil Gilligan who defeated Greg McSwain Jeff Davis and Graeme Read. Fun Thursday is starting this week at the usual 1pm start so if you want to come and have a go be at the club by 12.30pm. Contributed with thanks by Penny Warren 1 - Tuesday's winners: Dave Madden, Deb Retchless, Shirley Mc Swain 2 - Sunday's winners: Sue, France Willman, Neale Chittenden, John Haysom

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New Vessel Expands Opportunities for Sailability Participants

June 17, 2026

Sailability Whitsundays has celebrated the launch of its newest vessel, the Simon Smith, with members and supporters gathering for a special christening earlier this month. The colourful 303 dinghy was officially christened by David Smith on a perfect early June morning before taking to the water. Sailability is a not-for-profit organisation dedicated to making sailing accessible for people living with disability, providing opportunities to enjoy the freedom and therapeutic benefits of being out on the water. With the wind picking up mid-morning, the new vessel enjoyed a successful first outing, with members describing it as a great day for all involved.

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