Independently Owned, Locally Grown, Community Loved
There are new things to consider when buying real estate in Australia. Up until last month, people buying real estate in Sydney really only considered the capital growth they were expecting to create within just a few years of making their purchase. Paying $1.2 million for an inner-city two-bedroom apartment didn’t matter so much if it was going to be worth $1.5 million two years later. It didn’t really matter that the crap rental returns you got for that price didn’t go anywhere near covering the mortgage because the old negative gearing benefit meant you could claim the losses on your tax. Things have changed. Negative gearing has gone and prices are dropping in Sydney … so that $1.2 million apartment doesn’t look so enticing any more, even though it’s now $1.1 million. Other cities have also been hit hard. Melbourne is now one of the cheapest cities in Australia to buy real estate. Although there are special Victorian reasons that come into play in that state. Victorians were bullied during COVID in a way that impacted small businesses in a disastrous way. The state’s debt is exorbitant, and no one seems to know how it gets paid back. Tobacco shops keep getting blown up by some underworld gang thing that the Government can’t control. They have metal boxes where people can hand in their machetes and that doesn’t appear to instil peace of mind in anyone. Terrible Governments end up having an impact and it definitely has had one on property prices in Victoria. A quick scan of on-line property sites shows you that you can pick up a decent two-bedroom unit in an inner-city suburbs like St Kilda and Collingwood in the $400,000s. I saw a three-bedder in St Kilda advertised in the $500,000s. While those prices might seem like great value, there are reasons the market is so low. People don’t trust the state Government and its management of the economy and the obvious concern would be that even though the prices might be low, there is no guarantee of capital growth. Capital growth has offered a warm embrace for investors in Australian real estate over many years. There has been an expectation that prices will go up. Obviously they will go up again but the questions is: Where will they go up, when and by how much? Unfortunately I don’t have the answer to that but I do find that when things get a bit blurry and uncertain, it’s good to stick to what you know … which, for me, is Mackay. We have several advantages over many other markets. Our median price for houses, in the $600,000s, is a lot lower than bigger cities so more affordable for local people who, by the way, still need somewhere to live. And, with the end of negative gearing and the banning of borrowing for property out of self-managed super funds, lower prices and strong rental returns should become a key factor in real estate investment. Yes, investors want capital growth but I feel the focus will probably shift more to rental yield and the monthly return on investment. Mackay’s rental returns are good and the purchase prices relatively low compared to other markets so there seems to me a good chance that our market will continue to be buoyed by those wanting to take advantage of that. Meanwhile the Mackay economy seems to be going well, driven by that crucial resource that is dug out of the ground and exported to countries that make steel. I got strong offers on three properties this week so there is a feeling that while there has certainly been a change driven by national political factors, our market is moving through it, adjusting to the new information and still bubbling along. The only thing I would say is that if any of you bump into David Crisafulli tell him to dump those high-level coal royalties.
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Queensland’s top real estate professionals and agencies are being called to step into the spotlight, with nominations now open for the Real Estate Institute of Queensland’s (REIQ) 2026 Awards for Excellence. REIQ CEO Antonia Mercorella said the awards remained the state’s highest professional recognition in real estate and continued to adapt alongside the profession itself. “The REIQ Awards for Excellence are the pinnacle of professional recognition in Queensland real estate, and each year we ensure the program remains contemporary, inclusive and reflective of the full scope of our profession,” Ms Mercorella said. “This year, we’re delighted to add a new Multi-Office Network of the Year category, recognising real estate agencies that operate as a unified multi-office network. “It’s a category our members asked for, and it’s a great example of how the awards continue to evolve alongside the structure and sophistication of Queensland real estate businesses.” Ms Mercorella said there was even more incentive for members to nominate this year, with a pathway from the outset to national recognition in eligible categories through the Real Estate Institute of Australia’s (REIA) National Awards for Excellence (NAFE). The REIQ Awards for Excellence span individual and agency categories, with some split into regional and SEQ areas, across residential and commercial sales, property management, buyer’s agency, auctioneering, business broking, multimedia, innovation and community contribution. Ms Mercorella said real estate professionals throughout Queensland could now start preparing and polishing their award nominations with the clock now ticking down. It’s time to shine! Nominations close on Sunday 12th July 2026, with the winners announced at a spectacular awards gala on Saturday 31st October 2026 at The Star Brisbane. Nominate now via awards.reiq.com
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Makayla Groves and Bianca O'Brien are part of the commercial property team at Blacks Real Estate, supporting landlords, tenants and business owners across the Mackay region. Working as Commercial Property Managers, Makayla and Bianca assist with the day-to-day management of commercial properties, helping clients navigate leasing and property management requirements across retail, office and industrial spaces. Based at the agency’s Wood Street office, the pair work closely with business clients throughout the region as part of Blacks Real Estate’s commercial division. Makayla Groves can be contacted on 07 4963 2522, while Bianca O’Brien can be contacted on 07 4963 2525. CAPTION: Bianca O'Brien works with Blacks Real Estate as a Commercial Property Manager. Photo supplied Makayla Groves works as a Commercial Property Manager with Blacks Real Estate. Photo supplied
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The Coalition has pledged to make the Northern Australia Infrastructure Facility (NAIF) a permanent institution, arguing the move would provide long-term certainty for regional investment, infrastructure and jobs across Northern Australia, including Mackay. The announcement follows the Federal Government's decision to extend the NAIF for a further 10 years, rather than permanently removing its sunset clause. Leader of The Nationals Matt Canavan said while the Coalition would support Labor's legislation, it believed the independent review's recommendation to make the facility permanent should be adopted. “The Developing Northern Australia is a proud LNP achievement,” Senator Canavan said. “Despite naysayers at the time, Northern Australia has remained on the agenda ever since. I am personally proud to have introduced the original Northern Australia legislation in 2016, with the policy built on the work that was done by LNP Members of Parliaments such as former Senator Ian Macdonald and former MP Warren Entsch. “Unfortunately, Labor is now kicking the can down the road. Northern Australia shouldn’t have to fight every decade to prove it is worthy of investment. “The independent review recommended making the NAIF permanent because it works. The Coalition established the NAIF in 2016, and we will make it permanent because Northern Australia should have long-term certainty for investment, jobs and economic growth.” Since its creation, the NAIF has supported 33 projects with $4.3 billion in finance commitments, helping deliver more than 18,000 jobs and an estimated $33 billion in public benefit across Northern Australia. Those investments include upgrades to airports in Darwin, Alice Springs, Townsville, Cairns and Mackay, along with projects supporting agriculture, mining and manufacturing. Shadow Minister for Northern Australia Senator Susan McDonald said permanent funding would continue to drive regional development. “Labor talks about Northern Australia, but the Coalition backs it with lasting investment,” Senator McDonald said. “The NAIF has transformed communities, unlocked private investment and created jobs across the North. Making it permanent sends a clear message that the Coalition believes in Northern Australia’s future and won’t treat its development as a temporary priority.” “Governments come and go, but Northern Australia’s importance will never diminish,” she said.
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Young local motorbike rider Thomas and his family have thanked Whitsundays-based excavation business Crisp Excavations for their support ahead of the upcoming Whitsunday Cup.
The business recently stepped in to sponsor Thomas, assisting with the purchase of a surprise steel shoe in preparation for the motorbike racing event. The gesture has been described by those close to the rider as both timely and deeply meaningful, offering not only practical assistance but a strong vote of confidence in Thomas’s developing sporting journey.
“I love when local businesses get behind kids and their passions,” his Mum, Tenille, shared whilst expressing her gratitude.
The sponsorship represents our local commitment to encouraging youth and backing grassroots sporting ambition in the region — a reminder that simple acts of support can help fuel a young person’s biggest dreams.
Mackay father Phil Smith has been awarded the Queensland New Volunteer Award for 2026 in recognition of his asbestos awareness advocacy and fundraising efforts inspired by the loss of his wife Leah. Photos supplied
Mackay father Phil Smith has been recognised on the state stage, receiving the Queensland New Volunteer Award for 2026 for his tireless work raising awareness around asbestos-related disease.
Since the passing of his wife Leah in 2024, Mr Smith has devoted himself to advocacy and fundraising through Ride In Shorts For Leah, contributing more than 1,200 volunteer hours and raising over $42,000 to support education and prevention efforts.
Leah, who was unknowingly exposed to asbestos in childhood, was diagnosed with malignant mesothelioma at 49 and passed away just over eight months later. Her story has since become the driving force behind Mr Smith’s public mission to warn others about the risks hidden in many Australian homes.
Presented at Brisbane City Hall by the Governor of Queensland, the award recognises his ongoing commitment to community awareness and support.
What began in the shadow of personal loss has grown into a wider campaign of education, remembrance and prevention, carried forward in Leah’s name.
Peter Francis, Director and Sales Consultant at Blacks Real Estate. Photo supplied
With nearly two decades at Blacks Real Estate, Peter Francis has built a reputation across Mackay for honest service, strong negotiation skills and consistent results.
Joining the agency in 2008, Peter now serves as Director and Sales Consultant, helping vendors and buyers navigate the property market with a focus on professionalism and clear communication.
Originally trained as a surveyor at the University of South Australia, Peter later transitioned into real estate, where he went on to achieve national and international recognition, including National Top 20 rankings on seven occasions and a Hall of Fame award during a previous role.
Since moving to Mackay in 2004 with his wife Kylie and their family, Peter has become deeply involved in the local community, balancing a busy career with raising five children and contributing to school communities and the Mackay Chamber of Commerce.
Known for his calm approach and ability to mediate between buyers and sellers, Peter said building trust with clients has always been central to his work. His long list of repeat clients and referrals reflects the strong relationships he has developed across the region over the years.
Blacks Real Estate continues to operate from Wood Street in Mackay and Dysart Garden Plaza, servicing residential, commercial and rural clients across the region.
We need to talk about something that happens far too often – black kittens are usually the last to be chosen.
Yet they are often the very best companions. These kittens are not just “another kitten”.
They are the ones who follow you from room to room like your shadow. Who climb into your lap and stay there. Who greet you at the door like a dog and want to be involved in everything you do. They don’t just live in your home – they become part of your everyday life.
Our black kittens are incredibly affectionate – true lap cats who crave human connection. They are confident and curious, often the first to explore and investigate. Playful and cheeky, they are full of personality and mischief.
They are also highly social. They will chat to you, respond to you and connect with you. Once they choose you, they are yours completely.
And in real life, they are absolutely stunning – with glossy coats, striking eyes, and an elegant, sleek presence that photos simply don’t capture.
If you have ever wanted a cat that truly bonds with you, that seeks you out and becomes your constant little companion, come and meet our black kittens. Because once you meet them, you will understand.
To register your expression of interest, please contact foster carer Janet on 0423 768 805.
Contributed by Mackay Pet Rescue Inc
There’s a type of exhaustion many women carry that doesn’t disappear with a good night’s sleep.
It’s not just physical tiredness. It’s the constant mental juggling. Remembering school events, organising appointments, replying to messages, planning meals, checking homework, thinking ahead, caring for ageing parents, supporting friends, managing work deadlines, and somehow trying to look after yourself somewhere in between.
Even during moments of “rest,” many women describe feeling like their brain never truly switches off.
This invisible load is something women carry every day, and over time, the body often carries it too.
As a women’s and pelvic health physiotherapist, I often see women who come in with symptoms like pelvic pain, bladder urgency, tension, leaking, headaches, jaw clenching, shallow breathing, or a feeling that their body is constantly tight or “on edge.” Many are surprised to learn that stress and nervous system overload can play a significant role in how the body feels and functions.
When we’re stressed for long periods, the body naturally shifts into a protective state. Muscles tighten, breathing becomes shallow, sleep can be disrupted, and the nervous system stays on high alert. It’s a helpful response in short bursts, but when the body stays in that heightened state for weeks, months, or years, symptoms can begin to appear. And the pelvic floor is particularly influenced by this.
Many people think the pelvic floor only matters during pregnancy or after birth, but these muscles respond closely to stress, posture, breathing, and tension patterns throughout the entire body. Some women unknowingly hold tension through their pelvic floor all day long, almost like clenching their jaw without realising. Over time, this can contribute to discomfort, urgency, constipation, pain, or difficulty fully relaxing the muscles.
What’s important to understand is that this does not mean the body is “broken.” Often, it’s a body that has been coping, adapting, and carrying a great deal for a long time.
And while exercise and movement are incredibly important, healing isn’t always about pushing harder. Sometimes it’s about creating moments where the body feels safe enough to soften and let go.
That might look like slowing your breathing for a few minutes while sitting in the car before school pick-up. Going for a walk without turning it into another task to complete. Stretching before bed. Asking for help. Resting without guilt. Learning how to relax your pelvic floor, not just strengthen it.
Small moments matter.
Women are often exceptionally good at caring for everyone else while quietly ignoring their own symptoms. But tension, fatigue, and overwhelm are not simply things to “push through” forever. The body has a way of asking for attention eventually.
If your body feels tight, tired, or not quite like itself, it may be worth listening with curiosity rather than criticism. Support can make a meaningful difference, whether that’s through movement, stress management, pelvic health physiotherapy, or simply giving yourself permission to slow down occasionally.
Because women were never meant to carry everything alone, and the body shouldn’t have to either.
Photo credit: Coffee + Hops
Word of mouth is some of the most powerful marketing your business can get. It’s trusted, it’s personal + in regional areas especially, it carries a LOT of weight. Most businesses will proudly say, “Most of our work comes from word of mouth”. Which is awesome – but then they treat it like something that just magically happens.
The truth is – the businesses getting the most word of mouth are usually doing a few things really well.
People need a reason to talk about your business in the first place. And no, “good service” on its own usually isn’t enough anymore – that’s the baseline expectation from people! The businesses people tend to recommend are the ones that are memorable in some way. Maybe theycommunicate really well, make life easier, solve a specific problem, have a strong personality, do something unexpectedly fast or simply make people feel looked after.
Another big one? Visibility. People are far more likely to recommend businesses they remember (I know – what a shocker lol). If someone hasn’t seen or heard from you in two years, you’re probably not top of mind when a friend asks for a recommendation.
This is where consistent marketing does a lot of heavy lifting. Social media, email marketing, networking, community involvement, even signage – all of it helps reinforce who you are, what you do + why someone should choose you.
Clarity matters too. If people can’t easily explain what your business does, who you help or what makes you different, referrals get weaker. The easier you are to describe, the easier you are to recommend!!
One of the simplest things businesses can do is also be more specific when talking about the work they want. Instead of “let us know if you hear of anyone”, try “we’re looking for more commercial fitout work” or “we’d love more bookkeeping clients in construction”. Specific prompts help people connect the dots faster.
People can’t recommend a business they forgot existed. Word of mouth doesn’t just come from doing good work – it comes from being remembered when someone needs what you do.
Choosing the right shutters and blinds for your home or business can make all the difference between a space that simply serves a purpose and one that looks and feels polished. For many across the region, the search for the perfect fit begins with Deluxe Shutters & Blinds Mackay.
Established in 2010, the locally owned and family-run business has spent more than a decade helping Mackay homeowners and businesses enhance their spaces with high-quality, custom-made window furnishings and outdoor shading solutions.
Their product range includes internal and external plantation shutters, including aluminium, along with drapes, curtains, awnings and a wide selection of internal and external blinds.
Every project begins with a free onsite measure and quote, allowing the team to tailor each installation to suit the individual space.
A key point of difference is the company’s commitment to local manufacturing. Aluminium plantation shutters are produced in the business’s onsite Mackay workshop, which means they’re able to focus on strict quality control while supporting local industry.
Customers can also visit the fully functional showroom at 111 Sydney Street, where a range of exclusive products are on display, offering the opportunity to explore colours, finishes and styles firsthand.
QBCC licensed and proud members of Master Builders Queensland, the business is backed by a team of highly skilled tradesmen experienced across a wide range of installations.
Visitors can also meet the team at the upcoming Mackay Outdoor Adventure plus Home and Lifestyle Expo at Site OS126, where plantation shutters, a purpose-built external blind display and a fully erected Shadecube structure will be available to view.
deluxeblinds.com.au
Upgrade your caravan sleep with Dreamer RV and MeanderWild—two family-run Australian brands bringing comfort, quality, and thoughtful design to life on the road. The Dreamer RV Wanderluxe™ Mattress Topper is made of high-density memory foam for a soft yet supportive sleep surface. It’s designed to transform even the most uncomfortable caravan mattress into a place you genuinely look forward to at the end of the day. Finished with a breathable, removable Tencel-blend cover, anti-slip base, and secure straps, it stays perfectly in place and is built to handle the realities of travel.
Layered on top, MeanderWild brings elevated bedding designed specifically for the unique shapes and sizes of caravan mattresses. Their signature Zip Sheet Set features a clever two-way zip that connects the fitted and top sheets, keeping your bedding neatly in place and effortlessly styled. Crafted from buttery soft, cotton sateen and available in a range of modern, earthy tones, the collection extends to quilt covers, pillows, cushions, and coverlets. Made for caravan life, elevating both the comfort and the look of your caravan interior.
Dreamer RV and MeanderWild offer a complete bedding upgrade to help you sleep better on the road. Designed to work seamlessly together, taking the guesswork out of caravan bedding while delivering both comfort and style. With sizing options to suit most caravan beds and campervans, it’s never been easier to upgrade your caravan bed. Visit Dreamer RV & MeanderWild at site U442 at the Mackay Expo to experience the difference for yourself.
For more than five years, locally and family owned and operated ATS Expedition Outfitters has been helping drivers transform everyday vehicles into capable, adventure-ready touring machines built for Australian conditions.
Specialising in all things 4x4, the team at ATS Expedition Outfitters offers complete vehicle solutions designed to keep customers moving safely, legally and confidently — whether it’s for work, touring or the ultimate off-road adventure.
From GVM and GCM upgrades to complete touring setups, ATS Expedition Outfitters provides expert advice and premium-quality fit-outs tailored to every customer’s needs. Their services include bull bars and vehicle protection, trays and canopies, auto electrical solutions, lighting, dual battery systems, drawer and pantry systems, fleet fit-outs, wheel and tyre packages, and much more.
“Our goal is simple — we want to help customers build their dream vehicle while making sure it remains safe, practical and compliant,” the team said. “Whether it’s a daily driver, a serious touring setup or a commercial fleet vehicle, we take pride in delivering quality workmanship and reliable solutions.”
Visitors to the expo will have the opportunity to check out a range of vehicles on display, including everyday touring builds, a professionally equipped fleet fit-out, and several impressive full-sized American truck adventure rigs guaranteed to turn heads.
ATS Expedition Outfitters will also be running exclusive expo specials across a huge range of camping and 4WD accessories, giving attendees the perfect opportunity to upgrade their setup before their next trip. Plus, there’ll be giveaways happening throughout the event.
If you’re passionate about touring, camping or off-road adventures, make sure you stop by and chat with the team at ATS Expedition Outfitters — your one-stop shop for everything 4x4.
atsoutfitters.com.au
Helping people move better and live life to the fullest has long been at the heart of My Chiropractor Mackay City.
Owned and operated by Principal Chiropractor Dr Marti Harris and his wife Colleen Harris, the locally-loved clinic has continued to expand its services while investing in technology designed to improve outcomes for patients experiencing spinal and nerve related conditions.
One of the clinic’s most significant advancements is its spinal decompression therapy, with the practice operating two of only 17 Spine MT Core decompression machines currently available in Australia.
This advanced technology provides local patients with access to cutting-edge treatment for disc injuries and nerve compression, eliminating the need to travel to major metropolitan centres for care.
Patients attending the clinic have access to a wide range of services including spinal adjustments, spinal decompression therapy, dry needling, shockwave therapy, individualised rehabilitation programs and nutritional supplementation.
These treatments support people experiencing disc injuries, nerve related pain, arthritis, sporting injuries and those seeking alternatives to surgery or long-term medication.
The practice’s continued growth has also welcomed a new face to the team, with graduate chiropractor Dr Joly Albarracin recently joining the clinic.
Originally from Mackay, Dr Joly completed her studies in Brisbane at CQUniversity Australia, earning a Bachelor of Science (Chiropractic) and a Master of Clinical Chiropractic before returning home to begin her professional career.
“Now that I’m back, it’s like I never left… and it’s great to be back home,” Dr Joly said.
She is currently undertaking a mentorship program within the clinic, working alongside Dr Marti and Dr Rod while meeting both new and existing patients.
Dr Marti said the team was thrilled to welcome her.
“We’re very excited to have Dr Joly come and join our chiropractor family… and we are very blessed to have someone who is as passionate about family healthcare as Dr Joly is.”
Backed by a highly trained and collaborative team, My Chiropractor Mackay City continues to evolve its strong community presence, offering patient-centred care focused on spinal decompression and improved function. Those experiencing ongoing spinal or nerve-related symptoms are encouraged to book an assessment to explore whether this approach may be suitable for their individual needs.
mychiropractorqld.com.au
At On Point Eyecare, we believe good communication is one of the most important parts of good eye care.
Opening an independent optometry clinic in Mackay was never just about creating a place for eye tests and glasses. For Joel Bialy and Diana Lovadina Long, it was about building a clinic where people feel heard, understood and genuinely cared for - from the moment they walk through the door to the moment they leave with a clear plan for their eye health.
Eyes are incredibly complex but understanding them should not feel overwhelming. At On Point Eyecare, every appointment is shaped around the person in front of them. That means taking the time to listen properly, understand concerns, explain findings clearly, and make sure each patient feels confident about what comes next.
Whether it is a child struggling at school, a patient noticing changes in their vision, someone managing diabetes, or a person simply wanting reassurance that their eyes are healthy, the goal is always the same: to provide thoughtful, thorough care in a way that feels calm, clear and personal.
As an independent clinic, On Point Eyecare has been designed around patient-first care, not rushed appointments or one-size-fits-all recommendations. Advanced diagnostic technology supports detailed clinical assessment, but the heart of the appointment remains the conversation, asking the right questions, explaining results in simple language, and helping patients understand their options.
That same care extends beyond the consulting room. The clinic has been thoughtfully designed to feel welcoming, comfortable and accessible, with a calm environment, friendly team, child-friendly spaces and convenient on-site parking.
From comprehensive eye examinations and children’s vision testing through to contact lenses, dry eye care, glaucoma assessment and carefully selected eyewear, every part of the clinic reflects the same simple approach: take the time, communicate clearly, and care for the person, not just the eyes.
At On Point Eyecare, it’s personal, because you and your vision matters.
Mackay nurse navigator Shona O’Neill is being recognised during Palliative Care Week for her work supporting patients with life-limiting illness and improving quality of life through compassionate, coordinated care. Photo source: MHHS
As Palliative Care Week came to a close last week, the work of Mackay Hospital and Health Service’s Specialist Palliative Care team highlighted the important role compassionate, coordinated care plays in improving quality of life for patients with life-limiting illness.
For acting nurse navigator Shona O’Neill, palliative care is not simply about end-of-life support, but helping people live as well as possible during difficult circumstances.
“It’s not just about end-of-life care,” Shona said.
“It’s about helping people live as well as possible in the time they have — managing symptoms, supporting emotional needs, and helping people make informed choices about their care.”
Working within the Specialist Palliative Care Service at Mackay Hospital and Health Service, Shona helps coordinate care between medical teams, GPs and community services while supporting patients and families through emotionally challenging periods.
“No two days are the same,” she said.
“I might be attending outpatient appointments, visiting patients at home, or supporting them over the phone. A big part of what I do is making sure people feel connected — that they’re not facing this alone.”
Shona’s interest in palliative care developed during eight years working on a medical ward at Mackay Base Hospital, where she witnessed the impact coordinated care could have for patients and families.
“That experience really stayed with me,” she said.
“I could see how much better things could be for patients and families with the right support in place, and I wanted to be part of that.”
Since joining Mackay HHS in 2016, Shona has continued building her expertise, completing postgraduate oncology studies and currently undertaking a Master of Nurse Practitioner in palliative care.
Her current studies include developing a nurse practitioner-led palliative care model aimed at improving access to care, strengthening advance care planning and reducing avoidable hospital admissions.
While many people view palliative care as emotionally difficult work, Shona said she sees it as a privilege.
“It can be emotional, but it’s also a privilege,” she says.
“You’re supporting people through one of the most significant times in their lives. There’s a lot of meaning in helping someone feel comfortable, informed and supported.”
She said the work had also changed her own perspective on life.
“It’s taught me a lot about what truly matters to people, including relationships, comfort, dignity,” she says.
“It gives you a different perspective on life.”
With Kim McPherson, Ben Brightman and Chloe Watson from Valley Veterinary Surgery
From humble beginnings, Valley Veterinary Surgery has spent 25 years growing into a trusted network of family-run clinics, supporting animal-lovers on their best days and worst, and delivering next-level care to pets, livestock and native wildlife.
It all began with a single branch, opened in 2001 by Veterinary Surgeon Kim McPherson and her then-husband Brad Pullen, when their eldest daughter was just seven-months-old.
“I never planned on being a business owner, but it just happened, out of true necessity. We were going to be cane farmers, but the cane was in a real crisis,” Kim said.
Kim and Brad identified the potential for a vet surgery in Walkerston.
It was a risk that depended on the community giving them a chance.
“We were so appreciative of anyone who came to see us,” Kim shared.
Now, Valley Veterinary Surgery has 3 fully-staffed clinics.
“It's unbelievable to look back now and think where we began. It was such a small beginning. We didn't do anything fancy,” Kim reminisced.
“We just said: Let's do this. Let's listen to people, try and help, give good service... And you know, it's just happened.
“We barely had a holiday in six years when we first set up - but they were good times. It was really rewarding to be focused on supporting the Valley. Our girls grew up amongst after-hours emergencies, and sacrifices were endured, but I am so proud of them, one now a doctor and one about to graduate vet science.”
As demand grew, expansion followed, and Valley Veterinary Surgery opened clinics in central Mackay and Marian.
Ten years into the journey, Kim and Brad separated, but the business continued to thrive with his support.
Kim expresses gratitude for Brad’s founding role: “I wouldn't have done this on my own. We were a unit.”
In 2021, Brad’s shares in the business were taken over by Veterinarian Ben Brightman and Vet Nurse Chloe Watson.
Ben and Chloe were already on staff, dedicated to the team and to maintaining the clinic’s core family values.
Ben had grown up with a dream of working with animals. Valley Veterinary Surgery cared for his family pets, and Ben realised it was exactly the kind of clinic he wanted to work for.
“It was just always a great community-minded family vet clinic. They really cared about our pets and our livestock and wanted to do the best thing for us. You had that special relationship with them.”
Chloe was a nurse for Valley Veterinary Surgery between 2012-2018, before moving to the UK. When she returned in 2020, she became head nurse and took on clinic management.
“I never thought I would be a business owner,” Chloe said.
“I never thought it was an option for a vet nurse or a practice manager. But Kim mentioned it to me and said, with my work ethic, it’s something I’d be good at.
“I found myself thinking about it all the time, after that.”
Despite the business’s growth, a close-knit family-feel endures, with senior staff from day one now mentoring recent graduates.
An upcoming milestone for the business includes the addition of a CT scanner, the first between Bundaberg and Townsville.
Day to day, it’s all about making a difference in the community, treating every pet like it’s their own, and supporting owners on their best days and their worst.
What’s your favourite part of the job?
Kim: A client really appreciating our effort.
Ben: The people in the community.
Chloe: Training the young nurses.
valleyvet.com.au
This gorgeous Pioneer Valley property is perfect for the large family that loves an outdoor lifestyle.
Built-in 2003 this expansive, 5 bedroom + office, ranch style home is 420m2 under roof including the 120m2 massive wrap around verandah. With beautiful, timber floors in the living areas, new carpet in the bedrooms, new fans, lights and fresh paint, this home is ready for you to move in and enjoy a peaceful rural lifestyle.
The 12m x 18m powered shed has two 5m x 3.6m roller doors one at each end of the shed; providing ample room for a multitude of vehicles, machinery, toys and workshop space. There is also a 6 x 6 mezzanine and bathroom. The 7.2kW solar and new back up battery provides low cost off grid living without compromising on lifestyle.
Strategically positioned and set back from the road, the house yard includes garden beds and an abundant orchard.
Indoors:
-Massive open plan lounge, dining and kitchen with timber floors, opening out to the wrap around verandah
-Well-appointed kitchen with walk in pantry, quality appliances including a brand new, free standing gas cooker with electric oven, large fridge space and wide timber benchtops and breakfast bar.
-Separate king-size master suite, positioned at the West end of the home with a massive walk-in robe and luxurious master ensuite and study
-Central media room
-4 queen size, bedrooms all with walk-in robes and fans
-Large main bathroom with separate toilet
-Spacious laundry with plenty of storage
-2.7m ceilings and security screens throughout
-Ducted vacuum system
-Solar Hot Water
-New lights, fans, carpet and fresh paint throughout
Outdoors
-Wrap around verandah offering year-round outdoor living and 360 views
6m x 7m shed slab at house ready for garage
-12m x 18m powered shed has two 5m x 3.6m roller doors one at each end of the shed, designed as a drive through
-6 x 6 mezzanine, with bathroom
-Generator change over switch
-7.2kW Solar with new back up battery (2023)
-2 x 10,500Gal water tanks
-Bore, recommended for garden and stock use only
-Productive vegetable garden and orchard
-Septic system, all purpose tank + grease trap
-Purpose built 4T Hoist and ride on mower are available to be purchased separately
-Fully fenced in to three paddocks including the house yard + 8 panel cattle yard
-2.29ha, elevated and well drained.
INCLUDED:
Tractor with attachments and mower available. Both are 18 months old and in good condition.
Trident tractor includes a 4 foot slasher, 4 in 1 bucket , forks, auger attachment and tow hitch attachment.
Dewalt 42 inch ride on mower.
Rates: approx $1335 per ½ year
Build Year 2003
Zoning: Rural Residential
Price: $1.5M
Phone Robyn Agius to book your viewing 0419 216 364
Photo credit: Photos by Nell
Staff, supporters and business partners gathered at M&P Services last Saturday to celebrate 40 years in business with the iconic three Max Lambs who have helped shape the company’s success. The shed-style celebration, complete with a trailer stage, honoured the family-run business and its long-standing contribution to the region.
Federal Member for Dawson Andrew Willcox attended the event and praised the milestone, saying, “Congratulations to M&P Services on celebrating 40 years in business in Paget, Mackay!
“A brilliant achievement by this father and son duo, a milestone worth celebrating!”
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